What to do if Windows 10 laptop turns off when unplugged
If your Windows 10 laptop suddenly turns off when you unplug its power cord, then you’ve come to the right place as this post will guide you on how you can fix this issue.
One of the most common causes for this kind of issue is that there is some problem with your laptop’s battery. It is possible that it might have gone bad or has been damaged. However, this couldn’t be the case especially if the laptop is new. The problem could have something to do with the system settings, connections, laptop hardware and so on. To fix it, there are various suggestions you can check out such as follows:
Option 1 – Perform a hard reset on your laptop
This option works in most cases when the laptop with a removable battery is charging slowly as it is plugged in constantly. Refer to the steps below to do a hard reset on your laptop.
- Switch off the power of your laptop.
- Disconnect your laptop’s charger and then remove the battery.
- Tap and hold the power button for at least 30 seconds – doing so will discharge the capacitors of the motherboard and reset the memory chips that were active constantly.
- Plug the battery back and then charge the laptop again.
Check if the problem is fixed, if not, proceed to the next option below.
Option 2 – Try to change the Power Options
- Tap the Win + R keys to open the Run utility.
- Then type “powercfg.cpl” and tap Enter to open the Power Options window.
- Next, go to your selected power plan and click the “Change plan settings” option to open a new page.
- From there, click on the “Change advanced power settings” option. This will open a new window where you can see various power consumption options.
- Now on the next window that appears, click on “Change advanced power settings”. This will open another window where you hve to expand the Processor power management > Maximum processor state.
- Then change the value for On battery mode to 25% and enable Adaptive brightness.
- Now shut down your computer and try to boot it with the power cord unplugged.
Option 3 – Try to run the Power troubleshooter
The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:
- Go to Settings and navigate to Update & Security > Troubleshoot.
- After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
- Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
- Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.
Option 4 – Try to run the Power Efficiency Diagnostics Report
You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.
Option 5 – Try to uninstall or reinstall the Battery driver
You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:
- Plug the power cord and restart your computer.
- Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
- After that, look for the “Batteries” driver from the list of drivers and expand it.
- Then right click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
- Once it’s done, restart shutdown your computer and remove the power cord and then attach the battery.
- Now attach the power chord again and restart your computer to automatically install the driver.
Option 6 – Try to update the BIOS
Updating the BIOS can help you fix the problem but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
- Tap the Win + R keys to open the Run dialog box.
- Next, type “msinfo32” in the field and press Enter to open System Information.
- From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
- After that, you should see the developer and version of the BIOS installed in your PC.
- Go to your manufacturer’s website and then download the latest version of BIOS in your computer.
- If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
- Now double click on the downloaded file and install the new BIOS version in your computer.
- Now restart your computer to apply the changes made.
Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.
If the suggestions given above didn’t help in fixing the problem with the Windows 10 laptop, worry not, as there is still another option that could help you. This option is Restoro, also known as a “one-click” solution. What makes Restoro better than other system utility tools or antivirus programs is that aside from helping you fix whatever issue your system is facing, it can also resolve power issues on your laptop. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For complete set of instructions in downloading and using it, follow the steps below.
Perform a full system scan using Restoro. To do so, follow the instructions below.
- Turn on your computer. If it’s already on, you have to reboot
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run Restoro to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.