Logo
en English

How to Obliterate PyLocky Ransomware

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe

SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9

Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

  • HKEY_CURRENT_USERControl PanelDesktop
  • HKEY_USERS.DEFAULTControl PanelDesktop
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised:

All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256.

Your information is not lost. But Encrypted.

In order for you to restore your files, you have to purchase a Decrypter.

Follow these steps to restore your files.

1* Download the Tor Browser. ( Just type in google “Download Tor“

2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php

3* Purchase the Decryptor to restore your files.

It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free.

Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely.

Your unique ID :

CAUTION:

Please do not try to modify or delete any encrypted file as it will be hard to restore it.

SUPPORT:

You can contact support to help decrypt your files for you.

Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them.

To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

  • Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
  • Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
  • Step 3: After that, close the Task Manager.
  • Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
  • Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
  • Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
  • Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP%

%WINDIR%System32Tasks

%APPDATA%MicrosoftWindowsTemplates

%USERPROFILE%Downloads

%USERPROFILE%Desktop

  • Step 8: Close the File Explorer.
  • Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
  • Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop

HKEY_USERS.DEFAULTControl PanelDesktop

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun

HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

  • Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
  • Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies

Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot.

To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

Advanced System Repair Pro

One-click automated PC repair solution
With Advanced System Repair Pro you can easily
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
DOWNLOAD
Advanced System Repair Pro is compatible with all versions of Microsoft Windows including Windows 11

Share this article:

You might also like

How to Get Rid of Email Access Online

Email Access Online is a browser extension published by Polarity Technologies Ltd. That offers users quick and easy access to emails and weather reports. While this might sound interesting and useful, there is nothing this extension offers that cannot be solved with a few simple bookmarks.

While installed Email Access Online monitors the user's browser activity and records visited websites, clicked links, and bought products, this data is later used to serve partner ads if the user looks for the covered categories, additionally, it will hijack your new tab page, changing your search engine to Yahoo to allow easier ad placement.

Browsing the internet with this extension enabled will result in additional ad placement, pop-up ads, and sponsored links throughout your browsing sessions.

Upon further investigation, it was discovered that this extension is a repack of MyEmailXP, which was a repack of Fast Email Checker. Due to its suspicious delivery methods and information gathering, several anti-virus scanners have marked this extension as a browser hijacker and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and modified the settings of your web browser, without your consent. Browser hijacker malware is designed for many different reasons. The idea is to force users to visit specific websites which are aiming to increase their visitor traffic and generate higher advertisement income. It may appear naive, but the majority of such websites are not legitimate and can present a significant risk to your online safety. In a worst-case scenario, your internet browser could be hi-jacked to download malicious software that can do a lot of damage to your PC.

Major signs that your internet browser has been highjacked

There are many signs that could indicate a browser hijacking: 1. the home page of the web browser is changed suddenly 2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or porn websites 3. the default search engine is changed and the web browser security settings have been brought down without your knowledge 4. you see unwanted new toolbars added 5. your internet browser will display constant pop-up windows 6. your web browser starts running sluggishly or presents frequent errors 7. Inability to navigate to particular sites, especially anti-malware and other computer security software websites.

So how does a computer get infected with a browser hijacker

There are a number of ways your computer can get infected by a browser hijacker. They usually arrive through spam e-mail, via file sharing websites, or by a drive-by-download. They could also come from add-on software, also referred to as browser helper objects (BHO), web browser extensions, or toolbars. Browser hijackers sneak to your computer in addition to free software application downloads that you unintentionally install along with the original. The presence of any browser hijacker on your system could substantially diminish the web browsing experience, monitor your internet activities that lead to critical privacy concerns, create system stability problems and finally cause your PC to slow down or to a practically unusable condition.

How to repair a browser hijack

Certain kinds of browser hijackers can be effortlessly removed from your PC by deleting malicious software programs or any other recently installed shareware. However, most hijacking codes are certainly not very easy to remove manually, as they go deeper into your operating system. And there’s no denying the very fact that manual repairs and removal methods can certainly be a difficult job for an inexperienced PC user. Besides, there are several risks connected with fiddling around with the system registry files. Anti-malware program is incredibly effective when it comes to discovering and removing browser hijackers that regular anti-virus application has missed. To get rid of any kind of browser hijacker from your computer, you can download the following certified malware removal application – SafeBytes Anti-Malware.

What you can do if Virus Stops You From Downloading Antivirus?

Practically all malware is bad, but certain kinds of malicious software do much more damage to your PC than others. Some malware goes to great lengths to stop you from downloading or installing anything on your personal computer, especially anti-malware software. If you are reading this right now, you’ve probably realized that virus infection is the reason behind your blocked net traffic. So what to do when you want to install an anti-malware application such as Safebytes? There are a few actions you can take to circumvent this issue.

Make use of Safe Mode to fix the issue

If the malware is set to run automatically when Windows starts, getting into safe mode may block this attempt. Since only the bare minimum programs and services start-up in “Safe Mode”, there are rarely any reasons for conflicts to happen. You will need to do the following to remove malware in Safe mode. 1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have access to the internet again. Now, use your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Once the software is installed, let the diagnostic scan run to remove viruses and other threats automatically.

Obtain the antivirus software in an alternate browser

Certain viruses may target vulnerabilities of a particular web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch to an alternate browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from a pen drive

Here’s yet another solution which is using a portable USB anti-malware software package that can scan your computer for viruses without needing installation. Follow these steps to run the anti-malware on the infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the drive letter of the USB drive as the location when the wizard asks you exactly where you want to install the anti-virus. Follow activation instructions. 5) Now, insert the USB drive into the infected system. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware.

Let's Talk About SafeBytes Anti-Malware!

Nowadays, anti-malware software can protect your PC from different forms of internet threats. But wait, how to select the right one among plenty of malware protection application that is available on the market? As you may be aware, there are numerous anti-malware companies and tools for you to consider. Some of them are good, some are ok types, while some will affect your computer themselves! When looking for an antivirus program, select one which gives solid, efficient, and full protection against all known computer viruses and malware. On the list of the recommended tool by industry experts is SafeBytes Anti-Malware, well-known security software for Microsoft Windows. SafeBytes anti-malware is really a powerful, highly effective protection software intended to help end-users of all levels of IT literacy in identifying and removing malicious threats from their computers. Once you have installed this tool, SafeBytes advanced protection system will ensure that absolutely no viruses or malware can seep through your personal computer.

SafeBytes possesses a plethora of amazing features that can help you protect your computer from malware attacks and damage. The following are some of the great features included in the application.

Real-time Active Protection: SafeBytes offers a totally hands-free active protection and is set to observe, prevent and wipe out all threats at its first encounter. It’ll constantly monitor your pc for hacker activity and also gives users superior firewall protection. Anti-Malware Protection: Using its advanced and sophisticated algorithm, this malware removal tool can detect and remove the malware threats hiding in your PC effectively. High-Speed Malware Scanning Engine: This computer software has got one of the fastest and most efficient virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Web Security: SafeBytes gives an instant safety rating on the pages you are about to check out, automatically blocking risky sites and making sure that you’re certain of your online safety while browsing the web. Lowest Memory/CPU Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. Fantastic Tech Support Team: For any technical inquiries or product guidance, you could get 24/7 expert assistance through chat and email. SafeBytes will keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience safe and secure. You now may know that this particular software does more than just scan and delete threats on your computer. If you want advanced forms of protection features and threat detections, buying SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

To remove Email Access Online manually, navigate to the Add/Remove programs list in the Windows Control Panel and choose the program you want to remove. For browser plug-ins, go to your browser’s Addon/Extension manager and choose the plug-in you want to remove or disable. You will probably also want to reset your internet browser. To make sure of complete removal, find the following Windows registry entries on your system and eliminate it or reset the values accordingly. However, this is a difficult task and only computer professionals can perform it safely. Additionally, certain malware is capable of replicating itself or preventing deletion. You’re suggested to do this process in Windows Safe Mode.
Registry: HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\675942D5-E956-4670-9ADE-6982CF23558F
Read More
Network License NotAvailable15.570.0 Autodesk
If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

  • The license on the License Server is invalid.
  • The port for Autodesk Network License Manager is blocked.
  • The client computer is configured with incorrect license server information.
  • The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:


Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

  1. Download and install the Network License Manager for Windows:
  2. Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
  3. Generate a Network License File in Autodesk Account.
  4. On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
  5. On the Config Services tab, enter a name for the new service in the Service Name field.
  6. Fill the following fields, using the Browse buttons:
    • Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
    • Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
    • Path to the Debug Log file: C:\Autodesk\Network License Manager.
    • If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
  7. Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
  8. On the Start/Stop/Reread tab, click Start Server.
  9. On the Server Status tab, click Perform Status Enquiry.
  10. Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:
  • Apple macOS High Sierra 10.13
  • Apple macOS Sierra 10.12
  • Apple Mac OS X El Capitan 10.11
  1. Download Autodesk Network License Manager version 11.16.2.0 for Mac
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
  2. To install the Autodesk Network License Manager:
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
    • After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
    • The license server will be installed in /usr/local/flexnetserver/ directory.
  3. Change permissions for /usr/local/flexnetserver/ directory to 777
  • Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:
sudo chmod -R 777 /usr/local/flexnetserver
  • Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
  • Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.
  1. Create /usr/local/flexnetserver/licenses directory for network license file location
sudo mkdir /usr/local/flexnetserver/licenses
  1. Find the license server Host Name and Host ID.
  2. Generate the Network License File in the Autodesk Account
    • Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory
Note: In this article we will refer to  adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.
  1. Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:
touch debug.log
  1. To start the Network License Server use the following command:
/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
Note: If folder permissions for  /usr/local/flexnetserver/ are set to  775, then use sudo command to start the server. For example:
sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
  1. To obtain license server status enquiry:
/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic
  1. To stop the license server:
/usr/local/flexnetserver/lmutil lmdown -q -force
  • A​​lternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:
ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9
  • (provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:
  • Red Hat® Enterprise Linux® 7
  • Red Hat Enterprise Linux 6
  • SUSE Linux Enterprise 12
  • SUSE Linux Enterprise 11
To configure the license manager use the following steps:
  1. Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
  2. To install the Autodesk Network License Manager run following command as root.
    • tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
    • rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
    • The license server will be installed in /opt/flexnetserver/ directory.
  3. Find the license server Host Name and Host ID
  • To obtain the license server system hostid run the following command
/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"
  • To obtain the license server system hostname run the following command
/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"
  1. Generate your Network License File in Autodesk Account
    • Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory.  If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses
Note: in this article we will refer by adsk_license.lic your network license file name.
  1. To start the Network License Server
    • /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
  2. To obtain license server status enquiry
    • /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
  3. To stop your license server service
    • /opt/flexnetserver/lmutil lmdown -q -force
    • alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
      • ps -aw | grep lmgrd
      • ps -aw | grep adskflex
      • kill -9 (provide process ids obtained by previous commands individually)
  4. To start the license server automatically after the system reboot
    • Open /etc/rc.d/rc.local script as root and enter license server start up command in it.
touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local
  1. Make sure that all necessary ports are open:
  • lmgrd.exe needs ports 27000 to 27009.
  • adskflex.exe needs port 2080.
Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:
  • TCP ports 2080 (for the adskflex vendor daemon)
  • TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)
Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

  1. Type regedit in the Windows Search box and hit Enter key.
  2. Select the following registry key
  • [HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]
  1. As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
  2. Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable 

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter ADSKFLEX_LICENSE_FILE for the variable name and [email protected]SERVER_NAME _OR _IP for the variable value.
Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too.  ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic.  Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
  6. Click OK to save the setting.
Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.
If the license server is on the same machine as the Autodesk software, use localhost as the license server name.  Thus, the content of flexlmrc file could look like this:
Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: [email protected]_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

  1. Open a Terminal window
  2. Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
  3. Drag and drop flexlmrc.txt file from Desktop to the home folder.
  4. To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:
  • mv flexlmrc.txt .flexlmrc (Mac)
  • mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:
  1. Click the Start menu and type cmd.
  2. Right-click on the Command prompt and choose "Run As Administrator."
  3. In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

  • Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
  • Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
  • Repeat this step for each software you need to reset.
  1. Open Registry Editor (Start > type regedit > ENTER).
  2. Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
  3. On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
  4. Run the software again.
  5. Select Multi-user in the Let's Get Started screen.
  6. Follow the steps to connect to your license server.
Read More
How to Fix QTCF.dll Error

What is QTCF.dll Error?

Sometimes you may experience QTCF.dll error on your computer either during installation or while upgrading applications like iTunes and QuickTime. This error indicates that the installation or the upgrading of the desired application was unsuccessful. The QTCF.dll error is recognized by the Apple Support Community and they have provided a solution to fix this error easily.

Solution

Restoro box imageError Causes

QTCF.dll error occurs because the computer overloads with too much data which corrupts and damages registry files. And therefore the desired program fails to download and start on your PC. When this happens you see a pop up on your screen and the QTCF.dll error message that is usually displayed as:
  • QTCF.dll not found
  • QTCF.dll file is missing
Such message display hinders your ability to use iTunes or QuickTime applications on your PC. Furthermore, it also slows the performance of your system and you may encounter startup and shutdown problems. Therefore, it is advisable to repair the problem and fix the QTCF.dll error right away.

Further Information and Manual Repair

The good news is that you don’t need to go to a professional or be an IT expert in order to fix the QTCF.dll error. Since this error means that the installation or the attempt to upgrade the system was unsuccessful therefore you need to reinstall the fresh copy of the application. Here’s how you can easily fix the problem by yourself and install a fresh copy of the application: Step 1: First close all the applications running on your computer. Step 2: Now uninstall the application that you were trying to install such as iTunes or QuickTime.  To do this, go to the start menu, click on settings, control panel, and programs. Now click on the application you want to remove. Step 3: Once the application is uninstalled and removed from your computer, then restart it again. Step 4: Now download a fresh version of the application (iTunes or QuickTime) from Apple’s official website http://www.apple.com/quicktime/download/. Step 5: Run the installer. If reinstalling doesn’t work, then it is advisable to download the QTCF.dll repair tool. This repair tool will scan your PC for errors in seconds. Once the scanning is complete, click on the ‘fix all’ button to repair your computer. Once the error is fixed, restart your computer and then try reinstalling the desired application one more time.

A Word of Advice

For regular PC users, it is advisable to install an anti-virus and malware scanner and run it every time you use your computer. This helps you keep informed about the viruses or errors that your computer might be exposed to. And you can take timely actions before you experience file corruption and damage.
Read More
How to Fix DISM Error 1726 in Windows 10
What is DISM Error 1726? Every time you encounter some issues in your Windows 10 computer, especially when it comes to corrupted system files, you can always use the SFC scan and if the SFC can isn’t able to resolve the issue, there is also the DISM tool you can use which usually resolve the vast majority of system file corruption sufficiently. However, there are times when even the DISM commands experience issues as well. Such is the case with the 1726 error: “The remote procedure call failed”.

Some users reported that this DISM problem happens right before the process is supposed to end. According to experts, this error in DISM occurs due to any of the following reasons:

  1. A third-party program might have interrupted the DISM operation and is the one that triggered the 1726 error: “The remote procedure call failed”.
  2. The error could also pop up when there is a pending corruption repair. This usually happens when you tried to run a DISM command previously that was terminated manually or was halted because of some malfunction.
  3. Lastly, the error could also occur because the process that’s responsible for the procedure is disabled or was prevented from running.
Whichever the case is, here are some suggestions that might help you in resolving the 1726 error: “The remote procedure call failed”.

Option 1 – Try updating your PC to the latest Windows build available

Since the problem is specific to certain builds in Windows 10, you need to make sure that your computer is updated before you try other troubleshooting steps. Thus, follow the steps below to update your Windows 10 PC.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “ms-settings:windowsupdate” in the field and hit Enter to open the Windows Update screen.
  • After that, click on Check for Updates and then follow the next on-screen instructions to apply the latest Windows update.
  • Once the update has been installed, restart your PC and run the DISM command again and see if the problem is fixed.

Option 2 – Try to change the Startup Type of the Remote Procedure Call service

As stated early on, the error might also be caused by a disabled Remote Procedure Call service or RPC or that it might be prevented from running for some reason. In case you don’t know, RPC is the service control manager for both COM and DCOM servers and it’s responsible for performing object variation requests, exporting resolution as well as distributing collection for the servers. And so if the server is disabled, all programs that are using COM and DCOM including the DISM commands, will not function correctly. Thus, you need to make sure that the RPC service is scheduled to enable itself on every system boot. To do so, here’s what you have to do:
  • Tap the Win + R keys to open the Run dialog box.
  • Type “services.msc” in the field and hit Enter to open Services.
  • From there, scroll down until you see the Remote Procedure Call (RPC) service and then right-click on it and select Properties.
  • Then go to the General tab and change the drop-down menu next to Startup type to Automatic.
  • After that, click the Apply button and then OK to apply the changes made.
  • Restart your PC and run the DISM command once again at the next startup.

Option 3 – Try to modify the RpcSs registry key value

If the option didn’t work, you can also try enabling the RPC service using the Registry Editor. Before you proceed, make sure to create a System Restore point first and then follow the steps below afterward.
  • Tap the Win + R keys to open the Run dialog box.
  • Type “Regedit” in the field and hit Enter or click OK to open the Registry Editor. And if a User Account Control prompt appears, just click on Yes.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services RpcSs
  • After selecting the aforementioned registry key, go to the right pane and double-click on the Start value.
  • Next, change the Value data of start to 2 and click OK to save the changes made.
  • Exit the Registry Editor and restart your PC and check if the 1726 error in DISM has already been resolved or not.

Option 4 – Try to disable the Windows Search service temporarily

Some users also recommended disabling the Windows Search service for the meantime as it could be the one that’s interrupting the DISM process.
  • Tap the Win + R keys to open the Run dialog box.
  • In the field, type “services.msc” to open the Services window again and hit Enter to open it.
  • Next, scroll down over the services list and double-click on the Windows Update service.
  • Afterward, go to Windows Search properties and click the General tab and then click the Stop button to stop the service from running temporarily.
  • Now try running the DISM commands again and see if the problem’s fixed or not.
  • Restart the Windows Search service and then restart your PC as well.
Read More
Patching Error Code 21

Code 21 - What is it?

Code 21 is a Device Manager error code that appears when you try to use a hardware device attached to your computer and the Windows prohibits you from using it.

This is due to the Windows experiences problems loading the device driver. This error message is displayed in the following format:

“Windows is removing this device. (Code 21)”

Solution

driverfix boxError Causes

Error code 21 means that Windows is in the device removal process and the device has not been completely removed. It occurs when you set a device to be removed and then select the same device to run on your system.

Upon your instructions, Windows start to remove that device and when you on the other hand try to use/access the same device that you selected for removal, it kicks up Code 21.

Further Information and Manual Repair

If you are experiencing error code 21 on your PC, it is advisable to resolve it immediately.

Though this error will not damage your system, but will significantly lower the performance of your PC which is definitely something you don’t want especially if you work on your computer daily and use it to perform important time-sensitive errands.

To repair and resolve, try the methods given below:

Method 1 - Wait for a Few Seconds and Then Press F5

This is one of the best and easiest ways to resolve code 15 on your system. Wait for a few seconds, and then press the F5 key. This will update the Device Manager view and the error will most probably go away.

Method 2 - Restart Your PC

Sometimes error codes may pop up due to temporary glitches. To resolve such errors, a simple reboot of your PC is enough. Shut down Windows and then restart your system.

This is most likely to resolve Code 21. However, if the error still persists then this means the underlying problem for code 21 is deeper than you think. Try method 3 to resolve.

Method 3 - Install DriverFIX

As mentioned earlier, the error code 21 may occur if you have selected a device to remove and then you try to reuse it.

To resolve, you may have to install the device again and the driver for that the reinstalled device. To reinstall the driver without any hassle, simply download DriverFIX.

It is a smart, user-friendly, and intuitive software program designed to resolve driver problems. The program is embedded with intelligent device identification technology which:

  • Automatically detects all the appropriate system drivers
  • Matches them with the latest available versions
  • And then updates drivers according to their compatible versions on a regular basis

Furthermore, it enables accurate installation and ensures that your system is running at its optimal speed.

Other features that this program boasts are full backup and restoration, safe USB management, and ejection.

If nothing works, you can try the full backup and restoration feature and restore your PC to its previous state when it was functioning properly before the error occurred.

DriverFIX creates a backup of all your files and data hedging keeps you from disasters like data loss. It restores the system to the time when it was working properly.

Click here to download DriverFIX on your system and resolve error code 21 today.

Read More
uTorrent is not responding on Windows
As you probably know, uTorrent is one of the best software you can use to download torrents over the web. It has been around for many years now and is trusted by lots of users despite having competition here and there. Over the years, uTorrent has changed as it is now packed with tons of features. What’s more, is that this program is no longer the smallest client when it comes to file size. However, just like other software, it is not always working smoothly as there are instances when it’s not responding even when it’s already running. The first thing you can do is to close all the processes of uTorrent and then try opening it again. There are various reasons why your uTorrent program fails to respond. However, it is most likely caused by some virus that was brought on by the file you’ve just downloaded. On the other hand, it could also be caused by other factors as well but whichever the case is, here are some fixes you can check out to resolve the uTorrent issue.

Option 1 – Delete the file you’ve downloaded

As pointed out earlier, uTorrent might have failed to respond due to some file you’ve just downloaded which is why you have to delete it since there really is no point in keeping a file that’s causing this kind of issue. After deleting the file, try opening uTorrent again and see if it now works or not.

Option 2 – Allow uTorrent to run via Windows Defender Firewall

  • Click on the Cortana or the Start button and type “firewall” in the field.
  • From the search results that appear, click on the “Allow an app through Windows firewall”.
  • After that, a new window will pop up and from there, you will see a list of apps that can be allowed or disallowed using a Windows firewall. From this list, you have to search for uTorrent and once you find it, set it to Publick if you are on a public network or Private if you’re in a private network.

Option 3 – Uninstall or reinstall uTorrent software

You can also try to completely uninstall uTorrent from your computer and then reinstall it right back. to do so, follow the steps below.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for uTorrent and select it and then uninstall it.
  • Once uTorrent is uninstalled, go to uTorrent’s official website and download its latest version.

Option 4 – Try scanning your computer using Windows Defender

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Fix Failed to transfer logged messages ...
One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:
“Failed to transfer logged messages to the log event with status 50.”
According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:
  • Log in as administrator and right-click on the system drive.
  • Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
  • Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
  • Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.
  • Boot your computer in Safe Mode.
  • Next, open Command Prompt with admin privileges.
  • Then type and enter this command to execute it: chkdsk c: /f /r
  • Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.
Read More
A Quick Guide to Resolving Error 2738

Error 2738 - What is it?

The error code 2738 typically occurs either when you attempt to install a program or uninstall it on Windows Vista and 7. The error message is displayed in the following format:
“Error 2738. Could not access VBScript run time for custom action.”
It is a type of runtime error associated with VB (Visual Basic) Script. It indicates that the VB script engine is not correctly registered on your computer.

Solution

Restoro box imageError Causes

The error 2738 may occur due to multiple reasons. These include:
  • Windows VB Script engine is not properly installed or is disabled on your PC
  • Registry keys are incorrect
  • Corrupt registry entries
  • Poor PC maintenance
As this error code may be generated due to registry issues, it is advisable to fix it immediately as it may pose serious threats to your system like system failure, crash and valuable data loss. And complete data retrieval is often the hardest task.

Further Information and Manual Repair

To avoid such threats and to resolve the error 2738 on your PC immediately, here are some solutions that you can try:

Register the VB Script Engine Correctly on Your PC

This can be done by running the command prompt as administrator:-
  • Simply go to the start menu, click all programs, and select accessories.
  • Right-click on Command Prompt and select ‘run as Administrator’.
  • Navigate to the folder that contains the DLL. If you are using Windows 32 bit version, then type cd %windir%system32 into the Command Prompt and then press enter.
Nonetheless, if you are using 64-bit version Windows then type the following command: regsvr32 vbscript.dll and then press enter. This will help you register the VB script engine correctly and resolve the issue.

Download and Run Restoro

If the error still persists, then this means the underlying cause of the error 2738 could be invalid and corrupt registry keys. To resolve either of the causes in seconds, it is advisable to install and run Restoro. Restoro is an advanced, innovative, and multi-functional PC Fixer. This tool is embedded with multiple utilities including a powerful registry cleaner, an antivirus and a system optimizer.  The registry cleaner is a powerful utility that instantly detects all registry issues and resolves them right away. The registry saves all activities performed on the PC. It stores all types of files including invalid registry keys, cookies, internet history, junk files and temporary files. If these unnecessary files are not removed and cleared from the PC, it not only takes a lot of disk space but also damages the registry and dll files. The registry cleaning utility detects all such files and removes them. It wipes out all invalid registry entries and bad keys clean the registry and restores it. In addition to this, this tool can also be used to remove viruses and optimize the system speed. It is a user-friendly and highly functional PC repair tool. It is compatible with all Windows versions Click here to download Restoro on your PC and resolve error 2738 right away!
Read More
Fix Lost internet connection in Windows 10
Losing an internet connection is not a pleasant thing, especially if it happens often. If you are a gamer this phenomenon can be very disturbing since it can stop your progress or even get your account banned if you are playing competitively. Luckily we have the solution for this annoyance, keep on reading and follow the guide.
  1. Update your driver

    Outdated or wrong drivers can cause a lot of issues and the device can exhibit strange behavior this way. To update driver Right-click on Start Click on Device Manager Locate your network adapter, wifi card, or device you are using for internet access right-click on it and choose update driver
  2. Renew IP

    Right-click on Start Click on command prompt (admin) In command prompt type ipconfig /renew and press ENTER
  3. Reset Winsock API

    Right-click on Start Click on command prompt (admin) In command prompt type netsh winsock reset catalog and press ENTER then type netsh int ipv4 reset reset.log and press ENTER reboot PC
Read More
Razer Huntsman V2 mechanical keyboard
Razer huntsmanWhen it comes to computer peripherals first thing that comes to people's minds is probably Mouse and Keyboard. Also when discussing peripherals brands, Razer is not a stranger and over the years it has built its name and cult following. Razer’s mechanical keyboards have been always in the upper field of quality and trust from users and Huntsman is no different.

Tech specifics of Huntsman keyboard

  1. Mechanical optical switches Razer has introduced their new optical technology switch with this keyboard. These switches are faster and more accurate than typical mechanical switches and if tests are to be believed this is the fastest keyboard currently on the market.
  2. Multi-functional digital dial A multi-function digital dial with three tactile media keys gives you instant access to everything from brightness to volume in seconds. All programmable and customizable through Synapse 3, so you can set your preferred configurations right at your fingertips.
  3. 10-key rollover Anti-ghosting technology that enables 10-key simultaneous presses at the same time
  4. 4-side underglow with Razer chroma Go crazy and personalize lighting effects any way you want with a full 4-side underglow and 38 customization zones. Powered by Razer Chroma

Feel and noise

In the department of noise, well it is the mechanical keyboard so naturally, it will be louder than membrane ones but in terms of comparing it to other mechanical keyboards it is within the same noise range, maybe just a tiny bit silenced. The keyboard comes with 2 different types of switches, purple clicky ones that are louder and have that *click* sound for sound feedback, and red ones, that are not equipped with clicky sound but are linear providing slightly faster performance. If you choose the Huntsman elite model of the keyboard it will come with a nice hand resting mat that is very comfortable and feels right. Using a keyboard feels like using a Razer keyboard, it is responsive and gives that superior mechanical feeling.

Conclusion

Razer Huntsman mechanical keyboard is not the cheapest nor the best on the market but it is the fastest one out. It is in the top tier of keyboards and worth the investment.
Read More
1 2 3 168
Logo
Copyright © 2022, ErrorTools. All Rights Reserved
Trademarks: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claim direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status