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How to Fix Error Code 0xC004C020

Error Code 0xC004C020 (Code 0xC004C020) – What is it?

Error code 0xC004C020 (Code 0xC004C020) is an error that occurs when you attempt to activate a copy of Windows 7 with a key, but the key has already been activated multiple times. When receiving this error code, it means that you are trying to exceed the number of times that the Windows 7 key is allowed to be activated.

Common symptoms include:

  • Attempting to install Windows 7 with a key and a dialog box with the code 0xC004C020 is displayed.
  • The computer is unable to install Windows 7 with the key.
  • Certain features will refrain from working until the correct key has been entered.

Solution

Restoro box imageError Causes

Error Code 0xC004C020 occurs when you are not able to install Windows 7 using a previously purchased key code that has been installed numerous times previously on the same computer.

  • You are not able to use your previously used key to install Windows 7.
  • You have used the Windows 7 key the maximum number of times allowed.

Error code 0xC004C020 simply means that the Windows 7 code that you are trying to use to install Windows 7 has already been used the maximum number of times allowed, even when installing it on the same computer that it was previously used on. This would indicate that the key is what is known as a volume key- meaning that there is a cap on the number of uses.

Further Information and Manual Repair

Many people encounter this problem when they are doing software development or testing and need to reinstall Windows 7. Some people might also encounter this error code when installing Windows 7 with a key that was used too many times previously. It should be noted that there are several ways to fix this problem, but if nothing is working, you should contact a computer repair technician.

Method One

Activate by phone- the long method.

  1. Click the start button, right-click Computer, click Properties, and then click Activate Windows.  This will open Windows Activation.
  2. Click on “Show me other ways to activate”.
  3. Find and enter the Windows 7 key, then click Next.
  4. Click on “Use the automated phone system”. If you are prompted for an administrator password or a confirmation, confirm or type the password now.
  5. Select the location nearest to you and then click the Next button.
  6. There will be a list of available phone numbers, choose one and call it. There will be an automated system that will guide the activation process.
  7. Enter the installation ID when prompted, it will be listed on your computer screen.
  8. The phone system will give you a confirmation ID, write this down.
  9. Type this confirmation ID into the space that is provided by step 3. This will be in the activation dialogue. Then, click NEXT and follow the instruction.
  10. If this is not successful, stay on the line and be transferred to a customer service representative that will assist you.

Method Two

Activate by phone- this is a much simpler method.

  1. Click on Start, type: slui.exe 4 into the Search box
  2. Press Enter on the keyboard.
  3. Pick your country.
  4. Choose the Phone Activation option; stay on hold to speak with a customer service representative.

Method Three

Error code 0xC004C020 occurs if you have used your Windows 7 activation key on multiple computers, or multiple times on the same computer. You are not allowed to exceed the uses of the key—you should consider purchasing a new key if this is the case. A Windows 7 key is available for purchase online through the Microsoft website, in the shop section. The new product key must then be activated within 30 days, or it becomes no longer valid. It can be activated online or through the telephone.

If it is not activated on time, features will stop working until the new key has been activated. This should be the last resort method, as you should not have to purchase a new Windows 7 key code if it is not necessary. If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Method One:

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Method Two:

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Method Three:

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  • Once you’re done, right-click and select delete for the active theme to remove the theme and its resources. This should fix the root cause of the problem. If not you can try to create a new Windows 10 theme and save it.

Option 2 – Try to disable the custom screensaver

The custom screensaver is a part of the mechanism of the lock screen. Although they were needed in the earlier Windows versions to prevent the discoloration of CRT monitor screens, they are no longer needed in the current version of Windows. Thus, you can try to disable it as it could be the one that’s causing the problem.
  • Click on the Start button and go to Settings > Personalization > Lock screen.
  • Here, scroll down and click on the Screen Saver settings.
  • After that, select the “Screen saver to (None)” option from the drop-down menu. This will disable the custom screensaver.

Option 3 – Try to disable theme syncing on your computer

You could also try to disable the theme sync feature to fix the problem. This has worked out for some users. To do so, follow these steps:
  • Click on the Start button and go to Settings > Account > Sync your settings.
  • From there, toggle off Themes in the individual sync settings column. This will disable the Theme syncing.
  • Restart your computer and see if the problem is now fixed.

Option 4 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “Windows can’t find one of the files in this theme” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 5 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the “Windows can’t find one of the files in this theme” error. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.
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