How to Fix Error Code 0xC004C020

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

• Inability to open or run apps downloaded from the Windows store
• The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Error Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

• net stop wuauserv
• cd/windows
• rename SoftwareDistribution SoftwareDistribution.bck
• net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

In case you don’t know, when you visit a website that uses HTTPS, it also offers an SSL certificate to the browser in order to verify the website’s identity. Although it may contain lots of things inside it, one of them is the URL of the website. So if the certificate does not match the URL to what you entered, you will most likely get the “Server’s certificate does not match, ERR CERT COMMON NAME INVALID” error which indicates that the connection is not private and the site may try to steal your data but worry not, as this post will guide you in resolving this issue. To fix the ERR_CERT_COMMON_NAME_INVALID error, here are some suggestions that might help.

Option 1 – Check the website’s certificate

If you own the website where you’re getting the error, then you might have to check if the website’s certificate is installed properly and configured on the server as it could be the reason why you’re suddenly getting the error.

Option 2 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why you’re getting the ERR_CERT_COMMON_NAME_INVALID error. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 3 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the ERR_CERT_COMMON_NAME_INVALID error in Chrome. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Run the built-in Malware Scanner and Cleanup Tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser. In addition, this built-in tool in Chrome might also help in fixing the ERR_CERT_COMMON_NAME_INVALID error.

Option 5 – Reset Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC. At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.

• Tap the Win + I keys to open Windows Settings.
• Next, select Devices from the menu and click on Bluetooth.
• After that, make sure that the toggle switch for Bluetooth is turned on.
• Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
• Then go back to the Bluetooth section and click on Bluetooth or other devices.
• From there, click on Add Bluetooth and select Surface Dial.
• Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using. On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.

What Does 0x8007045D Error Code Mean?

The 0x8007045D error code is an I/O (input and output) error that is associated with the registry. It indicates that the Windows operating system has become overloaded with invalid system references in the registry. This may prevent you from executing reading and writing to and from devices successfully.

Error Causes

Registry is the main database of your PC. This portion of your computer saves all the activities that you perform on your PC including the junk files, temporary internet files, invalid entries, bad registry keys, and more. This clutters the hard disk. If the unnecessary files are not removed from the registry, it may lead to I/O errors like 0x8007045D. On the hard drive, some parts of the drive may fail to function. If this is not fixed on the time it may lead to serious disk damage and registry corruption eventually resulting in system failure. System failure can make you lose all the valuable data saved on your system for good.

How to Fix the Error Code 0x8007045D?

Error codes on your PC are like warnings. These codes indicate that your PC has some issue. Therefore ignoring it is not wise. To spare yourself from such serious PC damages, it is advisable to take correct measures timely instead of prolonging and making the situation go from bad to worse.

If you encountered an error message that says, “Unhandled exception has occurred in your application”, when you start your Windows 10 computer, read on as this post will guide you on how you can fix it. This kind of error usually appears in a Microsoft .NET Framework window and it mostly pops up as soon as you turn on your computer. Here’s the complete context of the error message:

“Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.”

When this error occurs, your computer may freeze or display other suspicious behavior at times. Either way, there are several options you can check out in this post to resolve this issue, so read on. This kind of error could be caused by several factors. It could be due to your antivirus program or other third-party programs installed on your computer. It is also possible that the installation of the Microsoft .NET framework id corrupted or some of its installation files are corrupted. Thus, to fix the error, there are a few suggestions you need to follow such as:

Option 1 – Try to temporarily disable your anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive in your computer. There are times when you encounter problems like the “Unhandled exception has occurred in your application” error due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program in the meantime and check if it fixes the error or not.

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted, check if the error is now gone. If it is, then the culprit is some third-party program. Thus, you have to enable the third-party programs one by one to find out which one of them is causing the the “Unhandled exception has occurred in your application” error.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the “Unhandled exception has occurred in your application” error. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual check especially if you are getting this issue of abnormal program termination.

• Install some qualified drivers – A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.
• Download and install or Update DirectX – As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.
• Install the Microsoft DirectX End-user runtime – The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.
• Update or install the .NET framework – The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Recently, a number of users reported an error in Google Chrome that says, “ERR_SOCKET_NOT_CONNECTED”. If you are one of these users, read on as this post will guide you in resolving this error. This kind of error in Chrome is kind of vague so it could be caused by a couple of factors like DNS server issues, Socket Pools, third-party plugins or extensions, and many more. Whatever the cause may be, there are several options you can check out to resolve the problem. You can try to flush the Socket Pool or change the DNS address or remove unwanted extensions or reset your Google Chrome browser.

Option 1 – Try to flush the Socket Pool

• Open Google Chrome and in the address bar, type “chrome://net-internals/”.
• After that, select Sockets on the left side panel.
• Next, select Flush socket pools from the right-side panel.
• And once it’s done, restart your Chrome browser and check if the “ERR_SOCKET_NOT_CONNECTED” is fixed or not.

Option 2 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing the “ERR_SOCKET_NOT_CONNECTED” error. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 4 – Try to reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
• From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
• After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
• Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
• Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
• After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Error Code 40 – What is it?

Error Code 40 is a device driver error that users encounter on any Windows 2000 and later operating systems. It occurs when the peripheral device that you connect to your PC cannot be accessed due to a change in the system registry.

This is due to the presence of invalid sub-keys of the device driver in the system registry. It is a common error that users come across and appears on your PC with either of the following messages:

“Information in the registry entry for this driver is invalid”

OR

"Windows cannot access this hardware because its service key information in the registry is missing or recorded incorrectly. (Code 40)"

Solution

Error Causes

As mentioned above, the error code is triggered when the device driver’s invalid sub-keys appear in the registry, effectively changing it. This happens when the windows system files get damaged due to the following factors:

• An incomplete program uninstallation
• An incomplete program installation
• Hardware is not removed properly
• System recovery from viruses
• An improper system shut down

Factors such as incomplete installations or uninstallations or an improper system shut down can cause files to become damaged that threaten the health of your computer.

Removing viruses from the computer is also another factor as it removes the entries in the Windows system files which contain the viruses including spyware or malware

Further Information and Manual Repair

Fixing Error Code 40 is similar to fixing other device manager error codes. Here are a few methods you can try.

Method 1 – Use System Restore

You can use system restore to eliminate the problem. Here is how you can use it:

• Log in using an Administrator account
• Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
• Click ‘Restore my computer to an earlier time’ and click ‘Next’
• Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
• Click ‘Next’ on the confirmation window to proceed
• Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system registry files that can help avert the error code.

Method 2 – Manually uninstall then reinstall the device driver

If using system restore also does not work in removing the error code, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC. Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’.

Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 3 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 40.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage.

Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. Driver Assist is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 40 quickly and effectively!

Next-generation of RAM, DDR5 supposed to hit shelves around late summer or fall in 2021if everything goes as planned. Its goal is to increase speed and efficiency, wants to pack more memory in a single stick, and have better power management.

Hardware requirements for DDR5

Using the latest memory technology will require other hardware to follow certain standards and the first ones that will need to follow are CPUs and Motherboards. Intel is already prepared with its Alder Lake CPUs that suppose to come out also later this year. AMD on other hand has not stated anything at the time of this writing but it is a bet that their next generation that will come in 2022 will have full support. It is speculated that bot companies and their respective CPUs will have both support for DDR4 and DDR5. A story about motherboards is a little different. Motherboards will support DDR4 or DDR5 memory banks, not both, so make sure that your motherboard will support the memory you plan on getting.

Capacity of memory

The goal and aim for the DDR5 memory stick are to reach a whopping 126GB per stack. This will be done by using a dual in-line module or DIMM enabling larger capacity. That being said, the first modules that we will see are more likely to be 16GB as standard and 8GB as low entry ones.

Power consumption of DDR5 memory

The standard voltage that DDR4 operates under is 1.2V. DDR5 wants to lower this to 1.1V without sacrificing speed. Voltage regulation on modules themselves will be now integrated on memory banks instead of leaving that to motherboards which will help to detect memory errors directly on the memory bank.

Speed of memory

The most common speed of DD4 memory banks is 2,666MHz, more expansive ones go from 3,600 to 4,000MHz. DD5 aims to raise this bar to 4,800MHz and offers greater speed.

Should you get it right away?

Hardware is ever-evolving, we have PCIe 3.0 to PCIe 4.0, and taking into account that sometimes the newest tech can cause some unexpected behavior it is always the best strategy to wait for a little. Price for the newest tech has also been in its heist just when it is released and seeing how DDR5 will benefit mostly servers mostly since even today memory, processors, and other available equipment can tackle all daily tasks.

Error 103 - What is it?

The error 103 may occur either due to issues in your Google Chrome browser or system issues. If error 103 occurs when using Chrome, this means there is a conflict between Google Chrome and the antivirus program running on your PC. It is displayed in either of the following formats: ‘Chrome error 103 connection aborted’, ‘Chrome error 103 err_connection_aborted’ or ‘Error 103 (net: ERR_CONNECTION_ABORTED): Unknown error. However, if this is a system error code, it may be displayed in the following format ‘The semaphore cannot be set again’ or as ‘ERROR_TOO_MANY_SEM_REQUESTS’ or as the value 0x67.

Solution

Error Causes

The error 103 is triggered due to multiple reasons such as: The conflict between Google Chrome and anti-viruses arises because when the web browser attempts to update, the anti-virus programs on your PC may view the update as a threat. Due to this, the connection to the internet is terminated and the error 103 message is displayed on your computer screen. And besides, this keeps you from upgrading your Google Chrome browser too. Other causes include:

• Viral infection
• Missing Windows component called ‘expand.exe’
• Registry overlaps
• Incompatible drivers

Further Information and Manual Repair

Here are some of the easy and efficient ways to resolve error 103. Choose a method according to the error 103 messages displayed on your screen.

Method 1: Check for the ‘Expand.exe’ Windows component

This method is workable if the error 103 is triggered due to browser issues. To get started, follow these steps. First, go to the start menu, and in the search bar type ‘expand.exe’. If you are able to find it, move it to the following directory C:\Windows\system32. However, if you are unable to locate it, then copy the file from Windows installation CD. Once you copy the file to the directory, reinstall the updated version of Google Chrome.

Method 2: Change the Location of the Temporary File

If the error still persists, try method 2. Go to the start menu and open the Run window. Now type C: and press OK. Then go to File, then New, and then Folder. Now create a temporary folder and name it ‘test’. After that go back to the start menu and open the Run window again. Now enter the following text in the text field:cmd.exe then press OK. In the command prompt type set TMP=C:\test. After that try reinstalling Google Chrome by typing the following in the command prompt: start ChromeSetup.exe.

Method 3: Update Drivers

If the error message 103 is generated due to system issues, then try updating drivers. Sometimes the error may occur due to incompatible drivers.

Method 4: Perform an Entire PC Scan for Viruses

To resolve error 103, perform an entire PC Scan for viruses. Sometimes the error may occur due to viral infection. Removing viruses may fix the error.

Method 5: Clean and Restore the Registry

If the error is triggered due to registry issues, then it is advisable to download Restoro. This is a multi-functional PC repair tool integrated with powerful utilities including an anti-virus, a registry cleaner, Active X controls, and class scanner, and a system optimizer. The registry cleaner feature wipes out all the unnecessary files including cookies, junk files, and bad registry keys that corrupt the registry. It cleans and restores the registry instantly. The anti-feature removes all viruses and spyware while the system optimizer utility ensures your system works at its optimum speed. It can be downloaded on all Windows versions. It is safe and efficient. This software is a one-stop solution for all PC-related errors. Click here to download Restoro.

Hacker group recently came up with claims that they have stolen data from 100 million T-Mobile customers. T-Mobile has responded with confirmation it has been compromised and that over 40 million records were stolen, among them are not just present customers, but anyone who has applied for T-Mobile service as well as past accounts.

What has been stolen?

Report from T-Mobile states that stolen records included first and last name, date of birth, social security number, driver’s license & ID information. The company said that it has “no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information.” Not really a reassuring statement meaning that they really do not know, but even if the statement is true, already stolen information is as much if even not more damaging and devastating as payment information.

What T-Mobile is planning to do now?

It is stated that the hole used for the hack has been addressed and closed so no more data can be stolen. Considering people that had their personal information compromised, T-Mobile said it is planning to reach out to them and offer them two years of free identity protection through McAfee’s ID Theft Protection Service. Additionally, T-Mobile recommends postpaid customers change their PIN by going online into their T-Mobile account or calling T-Mobile customer service by dialing 611 on their phone. The company also recommends a feature called Account Takeover Protection that prevents unauthorized individuals from stealing a phone number and porting it out of T-Mobile. Finally, the company will publish a website “for one-stop information and solutions to help customers take steps to further protect themselves.”