How to Fix the EhRecvr.exe Error on Your PC

Windows has a lot of built-in tools that help you fix tons of system-related issues. One of them is the System File Check which is the tool you can use to conveniently replace potentially corrupted or missing system files with good ones. But what happens when it does not work? Well, you’ve come to the right place as in this post, you will be guided on how you can replace a corrupted single Windows system file manually with a known good copy of the file if the System File Checker scan is not working. When you encounter this issue with the System File Checker, it will be unable to replace the corrupted system files and returns an error message instead. And so to fix and replace corrupted system files in your Windows 10 computer without the help of System File Checker, you can refer to the instructions provided below. Step 1: First, you need to open the log files listed below and identify which particular file has been corrupted:

• %userprofile%Desktopsfcdetails.txt
• Log %WinDir%LogsCBSCBS.log

Step 2: You will see all the details on the given log files. Once you find out the name and the path of the file, you have to take ownership of this corrupted system file. Step 3: To take ownership of the corrupted file, you need to pull up Command Prompt by tapping Win + R keys on your keyboard and then type “cmd” and tap Enter. Step 4: After opening Command Prompt, type and enter the command below to execute it:

takeown /f FileNameAndPath

Note: In the given command, “FileNameAndPath” represents the name and the path of the corrupted file. For instance, the corrupted file is named “wuapi.dll”, then you need to type “takeown /f C:/Windows/System32/wuapi.dll” Step 5: Next, you need to grant administrators full access & control to the corrupted file and you can do that via Command Prompt again. Step 6: In the elevated Command Prompt, type and enter the following command to execute it:

icacls FileNameAndPath /GRANT ADMINISTRATORS:F

Note: We’re going to use the wuapi.dll again as an example. So the command should be like this: icacls “C:/Windows/System32/wuapi.dll /grant administrators: F”. Step 7: Now all that’s left to do is replace the corrupted system file with a good copy from a trusted source. Once you have a copy, open an elevated Command Prompt again and execute the following command:

copy NewFileLocation FileNameAndPath

Note: In the command given above, the “NewFileLocation” is the location where you have saved the copy of the file. For instance, if you’ve saved it on your desktop, this is how it should look: “copy C:/Users/<username>/Desktop/wuapi.dll C:/windows/system32/wuapi.dll”

Recent Windows updates have been slowly but surely moved a lot of control panel features into settings. This indicates that in the long term goal is probably to get rid of the control panel altogether. No matter how the setting app is easy to use and good there are still things in the control panel that we need and we will still need until they are all moved in the setting application. There are several ways to open and get to the control panel from run dialog to shortcut keys but one perhaps more convenient and easiest way is to just simply have in file explorer right beside hard drives double click away. In order to place the control panel icon inside file explorer, we will need the help of our old friend: the registry editor. As always playing with the registry editor can cause some instability and it is always a smart thing to back up it first before attempting any kind of edits.

Registry editor adding a key

To open registry editor press ⊞ WINDOWS + R to open the run dialog and inside type in REGEDIT followed by ENTER Once the registry editor is opened locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer Right-click on the NameSpace folder on the left navigation pane and then select New > Key Rename the key with {21EC2020-3AEA-1069-A2DD-08002B30309D} (This CLSID code will add access to the Category view of the Windows 10 Control Panel) or with {26EE0668-A00A-44D7-9371-BEB064C98683} (This CLSID code will add access to the large icons view of the Windows 10 Control Panel) Save and exit the registry editor Now when opened, file explorer will show a control panel icon for easy access.

If by any chance your search result in Windows is misleading, missing, or incorrect then it is a high probability that your search index is out of date. To repair this issue follow this guide step by step. Please take note that rebuilding the whole search index can take a long time on some systems depending on the size of the index itself, CPU speed, HD speed, etc. Sometimes it can take even hours on large drives. First, press ⊞ WINDOWS + R to open the run dialog and type in it Control panel to open the control panel. Once you are in the control panel, switch your view to large icons and locate Indexing options. Inside indexing options, click on advanced. In advanced options click on the rebuild and confirm. Leave your computer to finish and your searches should be working fine now.

Each time when you press WINDOWS + PrtScn key on your keyboard a screenshot is taken and saved on your Hard drive, to be more precise, it is saved in a specific folder which is in c:\Users\Your user name\Pictures\Screenshots. Now, this specific location is not anything that's bad but it is a little deep and not so user-friendly for quick access.

Luckily this default location can be changed into any folder that you like.

Changing location

First thing is to open File Explorer and then navigate to your PC. Once you go to your PC, go to Pictures, and inside right-click on the Screenshots folder. If there is no screenshots folder inside, this means that since Windows was installed no screenshots were taken with WINDOWS + PrtScn key combination. Please note that just by pressing PrtScn you will create a screenshot but you will place it inside the clipboard ready to be pasted somewhere, with WINDOWS + PrtScn you are saving the screenshot directly in a file on your hard drive.

So once you clicked on the Screenshots folder, go to the bottom and click on properties. Inside properties go to the Location tab. In the location, tab clicks on MOVE and browse to your new location where you would like screenshots to be saved. Once you select the folder for screenshots, click on the Select Folder button and confirm with OK. After this, Windows will ask you would you like to move existing screenshots into the chosen folder. Click YES or NO, depending on your preference.

After this easy setup, all of your new screenshots will be placed now inside the chosen folder.

Thank you for reading and I hope to see you tomorrow. Take care.

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:

‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Error Causes

This error may occur due to different reasons. These include:

• Viral infection
• Bad registry entries (cookies or traces of old version of Firefox program)
• Other programs running on your PC during Firefox program installation
• Installation was not performed from the Administrator account

To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 crypt32.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.

Each time you open an application inside your Windows 11 operating system, it is opened with standard privileges. Now, please note that your account privileges and application privileges are two different things, you might be the administrator of the system but when you open the app, it still opens with standard privilege. Most of the time running applications with typical settings is fine but from time to time we might have some applications that will require running with administrator privilege in order to work properly. In this case, it is very easy to do it, you just right-click and choose run as administrator. Although a very easy solution, it can be quite annoying if running the app is on a daily basis or even more times per day. If this is the case then right-clicking and choosing to run as administrator can be a daunting task, sometimes you can even forget to run it like this in heat of work and some unforeseen consequences might occur. Luckily there is an easy hack so you can open the chosen application each time as an administrator with a simple double click each time.

Setting application to run as administrator always

1. Locate application executable file
2. Right-click on in and choose properties
3. Click on the Compatibility tab
4. Check the box next to Run this Program as an Administrator
5. Click on Apply
6. Click on OK

From now on each time you open an application normally with a double click, it will be opened as administrator privileges.

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

• HKEY_CURRENT_USERControl PanelDesktop
• HKEY_USERS.DEFAULTControl PanelDesktop
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

• Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
• Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
• Step 3: After that, close the Task Manager.
• Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
• Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
• Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
• Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop

• Step 8: Close the File Explorer.
• Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
• Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

• Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
• Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.

If you suddenly see a black border in your computer’s display then you might be wondering how come this happened but worry not for this post will give you a couple of suggestions that could help you resolve the problem. The black bar could appear at the bottom or just the sides of the screen. Whichever it may be, there are options you can check out. Refer to the options givens below and make sure to follow them carefully.

Option 1 – Try checking the screen resolution

You might want to try checking the resolution of your screen.

• Open the Windows 10 Settings and go to Display.
• Next, go for the “100% (Recommended)” option under Scale and layout for the size of the text, apps, and other items.
• After that, select the Recommended setting again under Resolution.

Now check to see if the black bars are still there. They should be gone at this point, but if for some strange reason nothing has changed, then attempt the steps below.

Option 2 – Try updating Graphics & Monitor drivers

You might want to try updating your graphics and monitor drivers if you haven’t updated them for some time now. To do that, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Graphics drivers or the Monitor drivers and then click each one of them.
• After that, right-click on each entry and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You can also try to roll back the graphics and monitor drivers back to their previous versions if updating them didn’t work. You can also try visiting the manufacturer’s website and download the graphics or monitor driver setup for your operating system.

Option 3 – Try to run the DISM tool

You can also run the DISM Tool as it might also help in getting rid of the black border or bar on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.