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Excluding a folder from Windows Defender scan

The Windows Defender program can both scan and monitor almost the entire folder on a Windows 10 computer. So if you have a folder that may have files that could trigger an alarm to Windows Security, then it would be better if you add an exclusion to Windows Security.

Note that it is okay to do this as long as you’re certain that the contents of the folder you want to exclude are safe and that Windows Defender is only throwing out warnings for nothing. This way, Windows Defender won’t scan those folders in the future. And besides, there are also some Windows folders and files that you may exclude from the Antivirus scans, especially if you want to save your scan time. This kind of feature also comes in handy when you trust a file type or folder or any process that you believe is safe but the Windows Security considers as malicious.

To exclude a folder or a file or process or a file type from the Windows Security scan, here are some steps you can follow. Make sure to do them carefully.

Step 1: Search for “Windows Security” in the Search box and then click on it from the search results to open it.

Step 2: Next, click on Virus & threat protection > Manage settings > Add or remove exclusions.

Step 3: After that, on the next screen, click on Add an exclusion > Folder. It will show you a list that includes File, Folder, File Type, and Process.

Step 4: Now click on “+Add and exclusion” on the next window and then select a folder you want to exclude and click OK to add it in the Exclusions list.

Step 5: Click on the down arrow button to remove it and then click on the Remove button.

Note: If you want to only ignore a few file types, it’s better if you configure your antivirus program to ignore these files with a specific extension. This way, it will ignore all of them no matter what their location is. Also keep in mind that when you select a folder, all the subfolders in it will also be excluded from the scan. Thus, you need to understand what you’re about to do. Once you’re done excluding the folder, it is recommended that you protect the folder using the Controlled Folder Access since this folder is not monitored for threat. The Controlled Folder Access will ensure that an external program does not alter it. This way, you can be sure that even though this folder is not included in the scan, it is still secure.

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Fix Windows Activation Error 0xC004F211
If you got an Activation Error 0xC004F211 after having installed or upgraded your Windows 10 PC, then this indicates that some hardware in your computer has changed which’s causing the error to pop up. Windows might not be able to determine if the key is used on a new computer or if it’s still the same one if you have just removed or upgraded old hardware. But worry not for this post will guide you in fixing the Windows Activation Error 0xC004F211 on your Windows 10 computer. When you encounter this error, you will see the following error message on your screen:
“Cannot activate Windows 10. Try activating again later. If that doesn’t work, contact support. Error code: 0xC004F211.”
Note that although hardware changes cause this error, the minor ones don’t really cause any issues with activation, however, if you have made any significant hardware change such as replacing your motherboard, it will most likely cause the activation error. In such cases, the Windows Activation system will treat this as new hardware and you will need a new license for that. Even if your Windows 10 computer has a genuine key, it might still fail to get activated which results in the Windows Activation Error 0xC004F211. Thus, before you do other troubleshooting steps, you need to run the Windows 10 Activation Troubleshooter first. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
In addition, there is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.
  • To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
  • From there, go to Activation and select the “Go to Microsoft Store” option.
  • After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
  • Now update your Windows 10 computer using the new key and it should automatically activate your computer.
  • Next, you have to create a Microsoft account or connect your existing local account to your online account.
  • Once the system links the key and the account, you need not buy a new license in case something like this happens again.
Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.
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Changing color of START menu in Windows 10
The new Windows 10 update has brought some fixes, improvements, and little things to personalize our computer more. One of these personalization updates we have received is that we can now finally change the color of our START menu and taskbar and it is easy as 1,2,3. In order to change and personalize your START menu and/or title bars all you have to do is click on your windows icon to bring the start menu up and then click on settings. Windows 10 Start menu with marked settings iconOnce you are in setting windows go to personalization settings. Windows 10 settings menu with marked Personalization groupWhen the personalization setting opens go-to color tab on left and scroll down until you find 2 checkboxes under "show accent color on the following surfaces:" Windows 10 Color settings marked with optionscheck ones you wish to apply the effect to and you are done. Now your START menu and/or title bars are using the color scheme of your choice.
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How to avoid errors in Windows

We have all experienced Windows errors over time and that can range from simple ones that will do very little to no harm and can be even system breaking making us lose our work or completely making the PC unusable. No one likes them but they happen, and usually, they happen once we least expect them.

No matter how frequent and unpleasant they might be there are ways to keep them at the minimum and even avoid them.

We will discuss steps that you can take in order to do this, simple tips and guides on how to keep your computer in top form and eliminate not just Windows, but any kind of errors altogether.

computer free of errors

Keep your hardware clean

Believe it or not, some serious Windows errors like the dreaded blue screen of death can come from hardware issues not from the software at all. It is very important to keep your computer clean and with enough air flow so it can function properly.

Not so far ago we had an article about cleaning your hardware detailing what and how to do it. Here is a link to the article: https://errortools.com/windows/cleaning-your-pc/

Do not keep applications you are not using

Keeping applications on the drive might seem harmless but sadly that is not the case. Some applications have a certain impact on the system itself after all most of them are tweaking registry entries in Windows and sometimes having too many applications means an increased possibility of conflict over certain resources even when they are not running.

Some applications like adobe creative suite, for example, will have certain services always running in the background, and more of these kinds of applications you have, more services, more places for unexpected errors when they collide. Some of them will also install certain dependencies that could be problematic.

The general idea is: if you are not using it, uninstall it and you will be safer and more resilient to errors inside OS.

Do not use pirated or cracked software

Besides moral and law implications that using pirated or cracked software might bring you there are also certain other things that might be problematic. Certain "free" software might come packet with some problematic malware, for example, it is not uncommon for attackers to use some popular software to pack their malicious application with it.

Other things might be wrong and incomplete tweaking with application in order to bypass security and thus bringing some instability due to scripts needed to run in order to achieve this goal.

Keep your drivers updated

Errors can also come from old drivers or bad drivers, device manufacturers are not all-knowing and perfect, and sometimes drivers can wreak havoc on the system. Having updated drivers can minimize any kind of unexpected behaviors inside the operating system making it more stable and reliable.

You can check your driver version in the control panel inside the Windows OS and then compare it to the ones found on the manufacturer's site, if there are newer available it is recommended to download and install them,

Keep software updated

Applications can have bugs, and bugs can lead to certain errors both in the system and when using the app as well. It is in your best interest to get the latest patch or newer version of the software in order to avoid these unpleasant experiences.

Also, certain codecs and extensions that are installed directly in Windows can also have some unpredictable behavior, updating is the best solution to keep them in line.

Keep Windows updated

Same as with drivers and applications, Windows itself is not immune from bugs and some unpredictable issues. Luckily Microsoft is always working on fixes and features of Windows but in order to actually have benefited from that work, you will need to keep Windows updated. Sometimes a bad update can introduce some errors but you can always roll back to the previous and wait for them to fix everything and then download them all.

Check the health of your hardware regularly

Hardware components have their life cycle, more quality ones tend to last longer but eventually, they will reach the end of their lifecycle. There are a lot of testers for various components in your computer that can check different things and provide you with information about the state of your components.

If you are on Windows 11, Microsoft has included a basic health app inside OS, just type PC health check in search and start the app. For some more detailed information and advanced checks, you will have to use a custom application. There are plenty of them specialized for single components like RAM, SSD, etc. A simple google search with providing you with top results and most of them are free for personal use.

Remember, a faulty component or component that is reaching its life cycle can produce many errors inside the operating system.

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The server did not register with DCOM
There are times when after you upgrade your Windows operating system, the System Logs under the Event Viewer will display an error message saying, “Event ID 10010 error – The server did not register with DCOM within the required timeout”. What is DCOM? DCOM stands for “Distributed Component Object Model”. It is a proprietary Microsoft technology that allows the Component Object Model or COM software to communicate across a network. You can consider it as an extension of COM which is equipped with the capability of solving a couple of inherent problems related to the COM model to the better use over a network. COM is a tool that’s used for advanced configuration and troubleshooting in Windows 10. Developers usually use it to configure routine components and application behavior like participation in transactions and object pooling and so on. The Component Services needs the DCOM wire protocol in order to communicate with the Component Object Model components on other computers. By default, in a Windows-based system, the network computers are configured initially to enable DCOM. There are also some components in Windows that might require registering themselves with DCOM. However, if they fail to do so, you will encounter the “The server did not register with DCOM within the required timeout” error. To fix this, here are some suggestions you can check out.

Option 1 – Try to use the Component Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “dcomcnfg” in the field and tap Enter to pull up Component Services.
  • Next, double click on the Computers folder located in the right pane and right-click on My Computer, and select the Properties option.
  • After that, switch to the COM Security tab under My Computer Properties and then go to the Access Permissions section.
  • From there, click the Edit Default button and in the new window that appears, apply the correct permission to objects under the Group or user names section.
  • Once you’re done, click OK and exit. This should fix the error.

Option 2 – Make sure that Function Discovery Resource Publication Properties Services is running

  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • Next, scroll down and look for the “Function Discovery Resource Publication” entry and double click on it.
  • Then switch to the General tab and from there, make sure that the Startup Type is set to “Manual (Triggered).
  • You also have to make sure that the service is running so if it’s not, just click on the Start button to start the service.
  • Now click on Apply to save the changes made.

Option 3 – Try resetting the default DCOM permissions

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “dcomcnfg” in the field and tap Enter to pull up Component Services.
  • After that, expand Component Services > Computers and right-click on My Computer, and then select Properties.
  • Next, go to the Default Properties tab, and in the Default Distributed COM Communication Properties section, make sure that:
    • Default Authentication Level is set to Connect
    • Default Impersonation Level is set to Identify.
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Mobile Hotspot does not show up or detected
As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on. This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device. In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network. Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.

Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted

  • First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
  • From there, click on the Edit button located under the Network name, Network password, and Network band.
  • After that, set the Network band to be at 2.4 GHz and then click on the Save button.
  • Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.

Option 2 – Try running the Network Adapter Troubleshooter

If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try updating the Network adapter driver

As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions: Follow the steps below to update your Network Adapter Driver:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • From there, expand the list of all the network drives and update each one of them.
  • Restart your PC and see if it helped in fixing the issue with the mobile hotspot.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
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How to Fix 0x0000007B Error

What is 0x0000007B Error?

0x0000007B is the most common Windows stop error. The error is displayed on the blue-colored screen which is also called the blue screen of death. You may receive a 0x0000007B error message during Windows XP setup or while running the setup program. The message is often displayed as ‘a problem has been detected and Windows has been shut down to prevent damages’ or ‘inaccessible boot device error’.

Solution

Restoro box imageError Causes

The 0x0000007B error code is usually triggered by:
  • Poor Window XP installation
  • Registry corruption
  • Device Drivers Issues
  • Boot sector viruses

Further Information and Manual Repair

The 0x0000007B error makes your system vulnerable and reduces its speed significantly. And besides, you can’t run the programs smoothly on your PC either. Therefore, it’s advisable to fix the error right away. To fix and repair the 0x0000007B error successfully, you must first understand the cause of the error. Let’s take a look at all the solutions available to fix the 0x0000007B error.

Cause: Boot Sector Viruses

Solution: If your computer is infected with boot sector viruses, then you will first have to download a powerful antivirus. After downloading the antivirus program, run it on your PC to check your computer for viruses. Delete the viruses found and click the repair option. Sometimes even an antivirus program may fail to remove the virus and repair the system. In such cases, you must repartition and format your hard disk and also reinstall Windows XP.

Cause: Device Driver Issues

Solution: Device driver issues may occur if the boot controller is not properly configured or the driver is not up to date. If device driver configuration is the cause of the 0x0000007B error on your PC, then all you need to do is restart your PC, and while restarting press F8 to go to the advanced boot options. Now choose the ‘Last Known Good Configuration’ option. After selecting it, boot into windows and then perform a system restore. Now go to Device Manager and perform a driver rollback to reinstall the drivers. This will resolve the configuration issues. However, if you need an updated driver, all you need to do go on the web and download software to update the driver. It is advisable to download software from the manufacturer’s website in order to successfully update the device driver.

Cause: Poor Windows Installation

Solution: In this case, you will have to perform a Windows start-up repair. To do this: boot Windows XP from CD. Press ‘enter’ at setup Windows Screen when prompted. Then press R to repair Windows Installation. This procedure will not delete any user data and files. In fact, it will copy only the original Windows files over the bad or existing ones. Some of the best ways to avoid Ox0000007B blue screen errors are
  • To scan for viruses every time you use your PC
  • Never open web pages, emails, or download content that you think looks suspicious because that’s probably a virus.
  • Always keep your computer updated.
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How to Fix Windows 10 Error 0xC1900200, 0x20008

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)   – What is it?

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)  is an error that occurs when you attempt to upgrade to Microsoft Windows 10, but the minimum requirements have not been met by your computer. You will therefore be unable to upgrade to Microsoft Windows 10 until your computer is updated or upgraded to meet those requirements. Common symptoms include:
  • When attempting to upgrade a dialog box with Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) is displayed.
  • Your computer is unable to begin the Microsoft Windows 10 upgrade process.

Solution

Restoro box imageError Causes

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008)  occurs when you are unable to begin the Microsoft Windows 10 upgrade because your computer does not meet the minimum requirements to run Microsoft Windows 10.
  • You are unable to begin the upgrade because your computer does not meet the required system or hardware specifications.
  • You are not running the correct version of Microsoft Windows to be able to begin the upgrade.
  • You are not running the latest updated version of Microsoft Windows 7 SP1 or Microsoft Windows 8.1.
Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) as stated, simply means your computer does not meet the requirements to update and does not indicate a permanent problem or inability to continue to use your computer. This error only means that you will not be able to upgrade to Microsoft Windows 10 until your computer is made to meet these requirements.

Further Information and Manual Repair

There are several solutions that the user can complete at home that should fix the problem resulting in a manifestation of Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008). Below are several options that should resolve this error.

Method 1:

Verify what version of Microsoft Windows you are currently running, older, outdated, or no longer supported versions of Microsoft Windows are not able to upgrade to Microsoft Windows 10. If you are not running one of the following versions you will have to update before being able to upgrade.
  • The most current version of Microsoft Windows 7 SP1
  • The most current version of Microsoft Windows 8.1

Method 2:

Your computer's system specifications do not meet the requirements to be able to upgrade to and run Microsoft Windows 10. To check your system specifications do the following.
  1. Click on the start button in the bottom left corner, then locate the control panel on the menu, click on it to open.
  2. Once it opens, locate system and security on the menu and click to open, click on system and this will show you your amount of RAM and processor speed.
  3. Find device manager on the left-hand side click this then select display adapter, and it will show you your current video card.
  4. Click on the start button again, then click on the computer in the menu, this will show you your hard drive size, and available space.
If you have the option available you can simply run the get Microsoft Windows 10 app to check compatibility. Once you have your system specs make sure they meet or exceed the following.
  • 1 GHz or higher processor or SoC
  • 1 gig of RAM for 32 bit and 2 gigs of RAM for 64 bit
  • 16 GB available hard drive space for 32 bit, 20 GB for 64 bit
  • Minimum of DirectX9 that has 1.0 WDDM
  • At least an 800x600display
If your computer does not meet these minimum requirements, upgrade the components necessary to meet them. If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Method 3:

Your computer might not meet the aforementioned requirements to make an upgrade because of insufficient hard drive space or resources. Learn how to create or make space on your computer here.

Method 4:

Many people hold on to and use the same computer for a very long time. It is possible that your computer cannot be upgraded to meet the requirements, or that the cost to do so would be so high that a new computer would be cheaper. If that is the case, your only option may be to replace your computer.
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Antivirus software review 2022

As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.

Avira, a great free Antivirus

Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.

Avira screen

The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.

The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.

Malwarebytes, a powerful Windows antivirus

Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.

malwarebytes screen

Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.

Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.

Intego MAC Internet Security X9, the best Mac antivirus

Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.

Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.

intego screen

Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.

The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.

Bitdefender mobile security: best Android protection

While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.

bitdefender mobile

Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.

The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.

The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.

One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.

Bitdefender, the best antivirus software

Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.

Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.

bitdefender screen

Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.

The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.

BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.

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Cortana is Not Connecting to the Internet
Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.
  • To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
  • Then go to the File tab and select “Run new task”.
  • After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.
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Copy and Paste feature is not working
One of the most basic and commonly used features in the Windows operating system is the copy and paste feature that helps users accomplish tasks in a faster and easier way. However, if you notice that it’s not working properly for some reason, then this post might be of help as it will provide you with options you can check out to resolve the problem. You can encounter this kind of problem with the copy and paste feature if some system files are corrupted or if there’s some third-party application or process that interferes with this function. Worry not though for there are some options you can check out to fix this. You can try to restart the rdpclip.exe process or the explorer.exe process. You could also try to reinstall the program where you encountered the issue with the Copy and Paste function. In addition, you could try clearing the clipboard history or run the built-in tools like the DISM tool and SFC scan. You could also troubleshoot the problem in a Clean Boot State or use the Refresh Windows tool. For more information, refer to each one of the options below.

Option 1 – Try to restart the rdpclip.exe and the explorer.exe processes

The first thing you can do to resolve the problem is to restart certain processes namely, the rdpclip.exe process and the explorer.exe process via Task Manager.
  • First, right-click on your Taskbar and select the Task Manager.
  • Next, look for the rdpclip.exe process and right-click on it, and select the End process option.
  • After that, click on the File tab > Run new task and then type “rdpclip.exe” and tap Enter.
  • This should help fix the problem. If not, you could also try to restart the explorer.exe process – just look for the explorer.exe process in the Task Manager and right-click on it, and then select the Restart option.

Option 2 – Try reinstalling the concerned program

If you only experience this issue on a particular program, you might want to uninstall this program and install it back again, and then see if it fixed the problem or not.

Option 3 – Try to clear the clipboard history

You could also try clearing the clipboard history as it has been known to help in fixing this kind of issue. You can clear the clipboard history using the command line.
  • Tap the Win + R keys to launch the Run dialog box and type “cmd” in the field and hit Enter to open Command Prompt.
  • Next, execute this command: echo off | clip
  • After that, check if the Copy and Paste function is now working properly or not.

Option 4 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • DISM.exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 5 – Try to run System File Checker or SFC scan

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
  • Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:
  • Log onto your PC as an administrator.
  • Type in msconfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect your device or copy the files to your external device again and check if the problem with the Copy and Paste function is fixed.
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