A 3 Step DIY Guide to Repairing Error 501

If you got an error message saying, “Windows could not start the Windows Update service on Local Computer, Error 87. The parameter is incorrect” while you were trying to start the Windows update service on your computer, then this post could help you resolve the problem. Along with this error, you might also get any of these error codes such as 0x80240034, 0x80244019, 0x80070643, and so on. Aside from these error codes, you will also notice that the Windows Update service has been stopped. To fix this issue, here are a couple of suggestions that might help but before you go on, you need to create a System Restore point first.

Option 1 – Try checking Services Dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the following services:
  • Remote Procedure Call (RPC) Service
  • DCOM Server Process Launcher
  • RPC Endpoint Mapper
• After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
• If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

Option 2 – Check the Background Intelligent Service and the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Background Intelligent Transfer Service – Manual
  • Cryptographic Service ­– Automatic
• After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 3 – Reset Windows Update components

If the first two options did not work then you might want to reset the Windows Update components manually. Follow the steps below to reset them.

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 4 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try removing a value from the Windows Registry

If running the Windows Update troubleshooter didn’t help and you receive a message instead saying, “Service Registration is Missing or Corrupt”, you can try to remove a value from the Windows Registry.

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter to open the Windows Registry.
• Next, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsSelfHostApplicability
• From this path, look for a value named “ThresholdOptedIn” and if you find it, delete it.
• Exit the Registry Editor and see if you can now enable the Windows Update service.

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

• Right-click on a .docx file and select the “Open with…” option.
• After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
• Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
• Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
  • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
  • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16

• Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

• Tap the Win + R keys to open the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
• From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
  • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
  • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13

• Once you’re done, tap Enter and then close the Registry Editor.
• Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

• Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
• After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
• Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
• From there, look for the following files and delete them.
  • iconcache_32.db
  • iconcache_48.db
  • iconcache_96.db
  • iconcache_256.db
  • iconcache_1024.db
  • iconcache_1280.db
  • iconcache_1600.db
  • iconcache_1920.db
  • iconcache_2560.db
  • iconcache_exif.db
  • iconcache_idx.db
  • iconcache_sr.db
  • iconcache_wide.dd
  • iconcache_wide_alternate.db
• Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

• Open Control Panel and click on Programs and Features.
• Next, right-click on the Office program that you want to repair which in this case is, Word.
• Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
• Wait until the process is done and then reboot your computer.

As you know, the CHKDSK utility is proven to be one of the useful tools to fix any issues that concerns file system, storage, and disk. However, as useful as it may be, it is still not immune to issues as you could encounter errors when running it. One of these errors is the “One such error is the CHKDSK cannot continue in read-only mode” error. If you receive such an error message while running CHKDSK, then you’ve come to the right place as this post will help you sort the problem out. It is possible that the drive is read-only or that the Write Protection is enabled. It could also be that the drive is already being used and scanned by a different program or utility. To get rid of this error, there are a couple of suggestions you need to check out. You can try to run the CHKDSK utility from Recovery or run it on Boot. You could also try to disable Write Protection. For more detailed steps, follow the given instructions below.

Option 1 – Try to run the CHKDSK utility from Recovery

The first thing you can do to resolve the error in CHKDSK is to run the CHKDSK utility from Recovery. How? Follow these steps:

• First, boot into the installation environment for Windows 10 from a Windows installation media.
• Next, click on the “Repair your computer” option.
• After that, select Troubleshoot > Advanced options > Command Prompt.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /r /f
• Wait until the disk error checking process is completed.
• Once it’s done, exit the Command Prompt window and restart your computer and then see if the error is fixed.

Option 2 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.

• Open an elevated Command Prompt and enter this command: chkdsk /r
• After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
• Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 3 – Try to remove the Write Protection from the drive

As mentioned, removing the Write-Protection on the concerned drive could also help you fix the problem and there are two ways to get rid of the write protection – you can either use the Diskpart utility or the Registry Editor. How? Refer to the following steps.

Via Diskpart utility:

• Open Command Prompt with admin privileges and then type the “diskpart” command and tap Enter to execute it.
• Next, type “list disk” and tap Enter to get the list of all the Disk connects or all the partitions that are formed on those disks.
• After that, you need to choose one command depending on the list of commands you entered. Type “select disk #” and tap Enter to select the disk or partition you want to select.
• Then type “attribute disk clear readonly” and tap Enter to Disable the Write Protection on the selected disk or partition.

Via Registry Editor:

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to the following registry key:

ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStorageDevicePolicies

• After that, look for the DWORD named “WriteProtect” and double click on it, and then set its Value Data to “0”.
• Now restart your computer and see if the problem is now fixed or not.

Hello everyone and welcome to another quick tutorial for your Windows error, this time we will wrestle with error 0x8007000d.

Let's begin:

1. Browse to "C:\Windows\SoftwareDistribution\Download" and delete the contents of the folder. 2. Press ⊞ WINDOWS + X > Click Command Prompt (Admin) then type "wuauclt.exe /updatenow". Hit Enter 3. Open Control Panel > Windows Update and Windows 10 should begin downloading. Press ⊞ WINDOWS + X Click Command Prompt (Admin) Type in at the prompt OR Copy and Paste these one at a time : (Hit ENTER after each)

Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth

also

Run the Windows Update Troubleshooter and check if it helps:

1. Press “⊞ WINDOWS + X” and select the Control panel.
2. In the search box, type troubleshooter, and then click Troubleshooting.
3. Under System and Security, click Fix problems with Windows Updates.

The fltmgr.sys file or the Filter Manager is the one that’s responsible in making sure that all the file stored in a computer’s hard drive stays on their respective locations and is located in C:/Windows/System32/drivers. Now when you encounter a Blue Screen of Death or BSOD error saying, “Your PC ran into a problem that it couldn’t handle, and now it needs to restart. SYSTEM_SERVICE_EXCEPTION”. This kind of Stop error is due to an error with the driver that’s responsible for enabling the communication between the hardware and the computer. It indicates that this driver allows direct access to the internal hardware from the CPU itself. What’s worse about the SYSTEM_SERVICE_EXCEPTION BSOD error is that there are times when you won’t be able to log in to your computer even after it reboots. However, you need not worry as this post will guide you into fixing this BSOD error. All you have to do is follow the given options below carefully and that before you proceed make sure that you create a System Restore point just in case something goes wrong.

Option 1 – Run the Windows Update

Obviously, since the fltmgr.sys file is a system file from Microsoft, you can try running the Windows Update and see if it fixes the problem or not.

Option 2 – Run the System File Checker

The System File Checker, also known as the SFC scan, is a built-in utility in Windows that can be found in the C:/Windows/System32 folder. This tool allows you to scan and restore any corrupted system files in Windows that might be causing the SYSTEM_SERVICE_EXCEPTION BSOD error. To use this tool, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer and then check if it has fixed the error or not.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Check your hardware for any physical issues

There are times when faulty hardware can result in serious problems in the system such as the SYSTEM_SERVICE_EXCEPTION Blue Screen error. Thus, it is highly recommended that you check the internal components of your CPU to find out if there are any problems. And if there is any physical damage, you need to bring that to a technician to get it fixed or have it replaced.

Option 5 – Run the CHKDSK utility

You can also run the Chkdsk utility to resolve the BSOD error. The Chkdsk utility is the one that repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
• chkdsk C: /r /x
• chkdsk C: /f

Blue Screen of Death errors or Stop errors are indications that something’s wrong with your computer. So when you encounter one, you must find out what the root cause of the problem is before it gets out of hand. One of the BSOD errors you might encounter on your Windows 10 computer is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” error. As you know, system files or .sys files are some of the essential parts of the Windows operating system. It is a repository of system driver settings used by the Windows operating system in order to communicate with the connected hardware and devices. They are essential for the normal functioning of the operating system. A lot of Windows 10 users are facing this particular Blue Screen of Death error whenever they open an app or disconnect external devices from the system. The Netwtw04.sys file is a part of the Intel PROSet/Wireless Wi-Fi software. And so when you might encounter two kinds of Stop errors for the Netwtw04.sys driver file such as:

1. “DRIVER_IRQL_NOT_LESS_OR_EQUAL What failed: Netwtw04.sys.” – This kind of error message signifies that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high.
2. “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed: Netwtw04.sys” – This error message indicates that the root cause of the error might be incompatible drivers with the operating system. In general, the root cause of the Netwtw04.sys BSOD error might be due to several reasons such as corrupted files, incorrect device driver configuration, malicious programs, outdated drivers, bad drivers, corrupted Windows Registry as well as some damaged or corrupted system files.

Whichever of the two error messages you got, you can try the troubleshooting options given below to fix the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error.

Option 1 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double-click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 2 – Try to update the Network drivers

If the present Network driver is giving you a headache that is the “DRIVER IRQL NOT LESS OR EQUAL or SYSTEM THREAD EXCEPTION NOT HANDLED, Netwtw04.sys failed” BSOD error, then you need to update the Network drivers. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run the CHKDSK Utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Can graphic cards wear out over a longer period of time? Recent studies and experience from crypto miners say no but they can die due to different reasons like improper use, low cleaning habits, factory mistakes, etc. Many gamers and people who use GPU intense applications tend to think that some glitches and hiccups in the software are a sign that graphic card is dying out and that it is time to be replaced. Altho this could be true in many cases these kinds of behavior are mostly due to old drivers and software issues. Older cards can produce these kinds of results due to their old age and new software is often more demanding than these cards can handle. So in order to diagnose and be sure that your GPU is indeed dying out lookout for these signs.

The Main Signs of a Dying GPU:

The Computer Crashes and Won’t Reboot

If your computer shutdown while working in the graphic application or while playing the game and the monitor loses signal there is a high chance the graphic card is soon going to be gone. Some motherboards have hardware detection failure and can signal immediate fail. If when turning your computer ON you are greeted with a blue screen with the message that the signal can not be found or you do not have picture at all it is most likely that GPU has failed.

Graphic Glitches While Playing Games

If you are playing the game and all of sudden you get off-color pixels, screen flickering, strange graphic behaviors, random artifacts, or similar and that keeps repeating in multiple games it is likely that GPU days are coming to an end.

Abnormal Fan Noise or Performance

Fans are an essential part of cooling the GPU and over time if they are intensively used they could wear out and need replacing. If however you have not noticed and have not replaced the fans card can sustain overheating damage. Many cards have cooling fans that are designed to spin at a higher RPM only when the GPU is under load. It prevents bearings in the fans from dying prematurely, so don’t worry if one of your fans is inactive while you are browsing the web. However, when you play games that utilize software that your card isn’t built to support, the bearings in the fans wear out faster. Once the fans stop working under load, the graphics card can quickly die.

How to Diagnose a Dying Graphics Card

Presented next are essential steps in order to recognize a dying graphic card.

Check Motherboard Error Codes

Many motherboards today completely shut down a component that is no longer working. If your graphics card has died completely, this may be one of the easiest ways to tell. If your motherboard doesn’t have display codes, you can try testing the card in a new system.

• Open the computer case: Use your screwdriver to remove screws on the side panel and gently slide it back.
• Locate the error code display on your motherboard: If you have a motherboard with error codes, they should appear near an outer corner.
• Try to reboot your computer: Record each error number you see after you boot your computer.
• Consult the motherboard manufacturer manual for error codes: Open the manual and locate the list for your error codes. If the code matches a graphics processing unit error, your video card could have died.

Check Hardware for Damage or Debris

A graphics card that has damage or debris on the physical parts might quickly overheat and kill the card.

• Remove the screws holding the GPU in place: There are typically one or two screws holding the card to a bracket on the case.
• Unhook the power cords from the GPU and pull the release tab: Remove the power cords from your GPU by pushing in their tabs and gently rocking them out. Once you remove each cord, gently push or pull up on the release tab near the motherboard.
• Inspect the GPU for damage/debris: Check the card for any dirt or debris buildup and clean it out with a Q-tip. You can replace broken fan pieces from the manufacturer.

Test Your GPU Under Load

Download GPU stress-testing and heat-monitoring software.

• With the card installed, run a stress test.
• As you are running the stress test, run heat-monitoring software: With the stress test running, check your heat-monitoring software for GPU overheating. Any reading over 80 degrees Celsius is too hot.
• Check device manager for outdated drivers: If your GPU is clean, but still running too hot, your software drivers are not installed correctly. To check, type in “device manager” at the bottom of your desktop and click on Device Manager. Find your display adapter and right-click on it to see if it’s working. If your drivers are not working correctly, it is indicated here usually. However, the driver may appear to be functioning even if it says otherwise in the properties.

Keep your graphic card drivers updated

When you don’t have the right driver installed, graphics cards can quickly burn up, and their cooling components may fail faster. That’s why you should always keep drivers updated for each new game you install or play. Older games may also release new software patches, so your GPU drivers should be updated accordingly.

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

• iLivid
• Movies Search App for Chrome
• Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
• Step 2: from the menu box, click ‘Search’.
• Step 3: enter “Programs and Features” within the Input Box.
• Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
• Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
• Note: you will have to remove the apps one after the other.
• Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
• Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
• Step 7: follow instructions until the app is fully removed.
• Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

• Step 1: Open your Internet Explorer browser.
• Step 2: Click the tool option located in the top right-hand corner of the page.
• Step 3: Click the “Internet Options” option.
• Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
• Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

• Step 1: Open your Chrome browser.
• Step 2: A pop-up box will be visible.
• Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.

We couldn’t update system reserved partition” - What is it?

Customers will most likely encounter the “We couldn’t update system reserved partition” error when upgrading to Windows 10 from Windows 7 or Windows 8.1. This error may also come with error code 0xc1900104 or error code 0x800f0922.

Solution

Error Cause

“We couldn’t update system reserved partition” Windows 10 upgrade error is normally caused by too little space on the System Reserved Partition (SRP). The System Reserve Partition is an additional small partition created by Windows, which stores boot files. The SRP can be filled up with security apps and third-party anti-virus. Once this partition has insufficient space, the system will not be able to upgrade to Windows 10.

Further Information and Manual Repair

Caution: The following steps are complex and need to be done by experienced users especially using the command line. Once an error is made in entering commands, there’s a chance that your device can be put in a no-boot situation, or data stored on the device can possibly get lost.

To upgrade to Windows 10, your device needs to have at least 15MB free space on the System Reserved Partition. Follow the procedure below and then try upgrading again.

First, know if the System Reserved Partition is whether in GPT or MBR partition style:

1. Open the Run window by pressing the Windows key + R. Type msc in the window then press Enter.
2. Right-click on the Disk where SRP is located then select
3. Click over the Volumes
4. On the Partition Style line, you’ll see which partition style your device is using, either Master Boot Record (MBR) or GUID Partition Table (GPT)

Second, determine which method you will need:

Depending on what partition style your device has and whether you’re currently on Windows 7 or Windows 8/8.1, there are various methods you need to do.

Method 1: Windows 7 or 8/8.1 with GPT partition

1. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.
2. Type mountvol y: /s at the command prompt then press Enter. This command will add the Y: drive letter where you can access the System Partition.
3. Type taskkill /im explorer.exe /f then hit Enter. Afterward, restart explorer in Admin mode by typing exe and hitting Enter.

NOTE: While in Admin mode, some apps like OneNote will not run.

4. Open File Explorer then type Y:EFIMicrosoftBoot in the address bar. Hit Enter.
5. Choose the language folders you want to permanently delete. Language folders are named with four letters split with a hyphen. For instance, you want to delete the German language: choose de-DE.
6. Optional: You can also delete unused font files for more space. Type Y:EFIMicrosoftBootFonts in the address bar then press enter.
7. Once you permanently deleted the unnecessary files, reboot the device to return to explorer.exe to normal mode and remove the Y: drive letter.

Method 2: Windows 7 with MBR partition

Doing this method will make a permanent, but small increase in the free space of the device’s SRP.

1. Delete language folders

a. Open the Run window by pressing the Windows key + R. Type diskmgmt.msc then hit Enter. b. Select System Reserve partition then right-click on it.

c. Choose Change Drive Letter and Paths then select Add.

d. Type Y for the drive letter then click OK.

e. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

f. Type Y: at the command prompt then press Enter.

g. Once you’ve switched to drive Y, type takeown /d y /r /f . then hit Enter.

NOTE: Ensure that the space and period after “f” is included in order for the command to work properly      

h. Type icacls Y:* /save %systemdrive%NTFSp.txt /c /t then hit Enter to back up the permission to the drive.

NOTE: Ensure that all files are marked as successful and that no files are marked as failed.

i. Type whoami then hit Enter. Record the username that appears. Afterwards, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or the command will not work.

j. In the File Explorer, open the SRP drive and select the Boot folder. Choose the             language folders you want to permanently delete. Language folders are named      with four letters split with a hyphen. For example: de-DE is the German language          while en-US is the U.S. English language.

2. Truncate the NTFS Log:

a. Open the Command Prompt then type chkdsk /L Y: to check the size of the NTFS Log. If the NTFS Log size is less than 5000KB, you need not truncate the file.

b. Type chkdsk /L:5000 /X /F then hit Enter to truncate the NTFS Log.

c. Return to Disk Management window. Select Action menu then select Check if the device’s SRP now has a larger amount of free space. Once there’s enough space, right click the System Reserve Partition then select Change Drive Letter and Paths. Choose Y: then select Remove.

3. If there’s still not enough available space after truncating the NTFS Log, resize the USN journal:

a. Open the command prompt then type fsutil usn queryjournal Y: to display the size in hex value. Convert the hex value to decimal then divide it by 1048576. The result you will get will be in MB. If the journal size is 30MB or more, proceed with truncating the file.

NOTE: To convert the Hex value to Decimal, open the Calculator app in Windows then choose View menu. Select Programmer then choose Hex. Type the Hex value then choose Dec.

b. Type fsutil usn deletejournal /D /N Y: then hit Enter to delete the journal. Type fsutil usn createjournal m=1500 a=1 Y: to recreate the journal having the new log size value.

4. Restore permissions

a. Type icacls Y: /restore %systemdrive%NTFSp.txt /c /t in the Command Prompt. Check if the files were successfully processed before proceeding. If you see a message saying some files failed while processing, this is normal since some of the files have already been deleted before performing a backup. However, if there are no successful files indicated, the command was not properly executed.

b. Type icacls . /grant system:f /t then hit Enter to adjust the ACL back to System. Now, you can set the owner of the drive by typing icacls Y: /setowner “SYSTEM” /t /c then press Enter.

c. Check if the device’s SRP now has enough free space by going back to Disk Management and refreshing the data. If the SRP already has sufficient space, you can now remove the drive letter. Right-click on the System Reserved Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Confirm deleting the drive letter by clicking OK.

Method 3: Windows 8/8.1 with MBR partition

This method makes a larger, but temporary, increase in the SRP free space.

1. Be sure you have an external drive having at least 250 MB free space and formatted as NFTS.

2. Open Run by pressing the Windows key + R. Type mscthen to choose the Recovery Partition. Right-click on it then choose Change Drive Letter and Paths.

3. Select Add then type Y for the drive letter, click

4. Click on the Start screen then type cmd in the search bar. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

5. Switch to another drive by typing Y: in the command prompt. Once you’re in the drive Y, type takeown /d y /r /f .

NOTE: Ensure that space and period after “f” are included in order for the command to work properly.

6. Type whoami then hit Enter. Record the username that appears. Afterward, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or else the command will not work.

7. Once the command is completed, type attrib -s -r –h Y:RecoveryWindowsREwinre.wim then hit Enter.
8. Open File Explorer and check the drive letter of the external drive you’re using (In this case, let’s assume F: is the drive letter of the external drive so when you see F: for the rest of the steps, this means the drive letter of the external drive you’re using).
9. Type mkdir F:RecoveryWindowsRE in the Command Prompt then hit Enter. Afterward, type xcopy Y:RecoveryWindowsREwinre.wim F:RecoveryWindowsREwinre.wim /h
10. Type C:WindowsSystem32Reagentc /SetREImage /Path F:RecoveryWindowsRE /Target C:Windows to map the new path
11. Verify if the copy was successfully done then type del Y:RecoveryWindowsREwinre.wim /F
12. Return to Disk Management window. Click on the Action menu then hit Check if the device’s SRP now has a larger amount of available space. Once there’s enough space, you can proceed with the upgrade.
13. Upon completion of the upgrade, move back the wim file to the Recovery Partition. At this point, you can re-map now the location by:
    1. Open the Command Prompt then type xcopy F:RecoveryWindowsREwinre.wim Y:RecoveryWindowsREwinre.wim /h and press Enter.
    2. Type C:WindowsSystem32Reagentc /SetREImage /Path Y:RecoveryWindowsRE /Target C:Windows to re-map to the original path.
14. Return to the Disk Management window. Right-click on the Recovery Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Remove.

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Fix Rstrui.exe error in Windows 10

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SFC scan

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Scan for viruses and other malware

Viruses and other malware can seriously damage the system and with it rstrui.exe along with it. Scan your system with Windows defender or even better with some other dedicated security suite to eliminate malicious threats if they exist.

Update Windows

Keeping Windows updated can bring you more good than harm, it is very advisable to keep it up to date all the time so all security leaks and bugs are repaired and that you have your OS in top-notch working order. Updating can also fix corrupted system files or replace them with newer versions so if your Windows is not updated go to update central and do it. Congratulations, you have just Fixed the Rstrui.exe error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Your Rstrui.exe error in Windows 10 should have been fixed now.