Word icon is not showing on .doc & .docx

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below.

Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Disable Telemetry & Data Collection in Windows
The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:
  • Press ⊞ WINDOWS + R to open the run dialog.
  • In the Run dialog type: taskschd.msc
  • Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
  • On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
  • At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
  • Repeat the process with all other tasks listed in the middle pane.
  • Exit Task Scheduler.
Read More
Enable or Disable Auto-Mounting in Windows
Every time a new drive or any storage device is connected to a Windows 10 computer, the operating system tends to allot a drive letter to it automatically. Not only that, as the OS also maps the location of the drive which helps it point the letter to the exact port location of the drive and serve requests from the user. As a result, it builds up a bit of cache as per the pattern in which the user uses the storage of the computer. This whole process is known as “Auto Mounting” which works for hard disks or optical drive readers that are connected using the SATA ports and even for USB drives that are connected using the USB ports. There are several ways you can enable or disable the Auto-Mount feature in Windows 10. You can do it using the MountVol tool or the Registry Editor or the Diskpart utility. Before you proceed, it is recommended that you create a System Restore point first so that you can always undo the changes you made in case anything goes wrong.

Option 1 – Enable or disable Auto Mounting via MountVol tool

In this option, you will be using the mountvol command in the Command Prompt. Refer to the steps below.
  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • Next, type the following command and tap Enter to enable the Auto Mount feature:
mountvol /E
  • On the other hand, if you want to disable the Auto Mount feature, type the following command instead:
mountvol /N
  • After that, type the command below to remove all the previously assigned drive letters:
mountvol /R
  • Finally, restart your computer.

Option 2 – Enable or disable Auto Mounting via Registry Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesmountmgr
  • Next, look for a DWORD named “NoAutoMount”. If you can’t find a DWORD with that name then simply create a new DWORD with the same name and make sure that the base is selected to Hexadecimal.
  • Now double click on that DWORD and change its value to 0 if you want to enable it, otherwise, input 1 as its value to disable it.
  • Restart your computer.

Option 3 – Enable or disable Auto Mounting via Diskpart utility

  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • After opening Command Prompt as admin, type the following command and hit Enter to launch the Diskpart utility:
diskpart
  • After that, a User Account Control prompt will appear. Just click on the Yes button.
  • Next, type the following command and hit Enter:
automount
  • Following the command you entered, you will an output that either says, “Automatic mounting of new volumes enabled” or “Automatic mounting of new volumes disabled” which means you can use it to check the status of Auto Mount.
  • Now if you want to enable the Auto Mount feature, type the following command and tap Enter:
automount enable
  • And if you want to disable the Auto Mount feature, just enter the following command:
automount disable
  • To remove all the assigned letter and history of drives that were connected previously, type the following command:
automount scrub
  • Finally, restart your computer.
Read More
How to Fix Error Code 0x80240001 on Your PC

Error Code 0x80240001- What is it?

Error Code 0x80240001 usually occurs in Windows 10 and is specific to the process of updating your system. It is similar to an error code found in previous versions of the software during the update process. There are a number of steps that can be taken to solve this error code, most of which are fairly easy for the average user to undertake.

Common symptoms for this particular error code include:

  • Inability to complete the updating process of your Windows 10 system
  • A notice that the Windows Update Agent is not able to provide appropriate services through the update module.

While it can be frustrating to have this message appear during the update process, users can resolve the error in a number of ways. However, if you are not confident in your ability to follow the steps below or if the methods listed fail to resolve the problem, contact a certified Windows 10 repair technician to assist you in the process.

Solution

Restoro box imageError Causes

Error Code 0x80240001 occurs when the Windows Update tool is unable to complete its service successfully. This error occurs most often when users attempt to update to Windows 10 from older versions of the software, including Windows 7, 8, or 8.1.

This particular error code can also occur when your system has not been updated in a regular fashion. Stacked updates make it more likely for Error Code 0x80240001 to occur.

In most cases, when Error Code 0x80240001 appears on your screen, the update process will be halted. Sometimes, the screen may display a single color background, removing the appearance of all other windows and applications.

Fortunately, there are several methods that you can use to attempt to circumvent the problem and see the update process through to completion.

Further Information and Manual Repair

While it can be frustrating to deal with an error when you attempt to update your Windows software, there are several ways that you can seek to resolve the issue that causes Error Code 0x80240001. These steps are relatively simple to complete and do not require advanced techniques to be used. However, if you are not confident in your ability to complete the steps listed below, enlist the aid of a qualified Windows technician to help you.

Here are the most common ways that Error Code 0x80240001 can be resolved for Windows 10:

Method One:  Download and Use the Windows Repair Tool

From the Windows website, you can download the Windows Repair tool, if it is not already installed on your computer. While there are other tools available through outside sites that claim that they can resolve this error, in many cases, they can be a carrier for viruses and other kinds of malware, so it is inadvisable to use non-Windows tools to fix this particular error code.

Once you have successfully added the Windows Repair tool to your computer, open it up and look for the option to run “Repair Windows Update.” Using this process, your system can search for and resolve the error, allowing you to successfully run the update tool through to completion.

Method Two:  Uninstall Recently Added Software

In some cases, software that has been recently added to a non-updated computer can cause the update process to experience issues. If you believe that this may have occurred in your case, simply uninstall the software in question, then attempt to run the Windows 10 Update process again.

The best way to prevent this error from reoccurring when you seek to update your Windows 10 system is to apply updates within a short period of time from their release date. It is recommended that users update regularly, which can allow them to avoid a number of issues that are common to the update process.

If you have any difficulty in resolving Error Code 0x80240001 after you have attempted these steps, you may need to enlist the help of a qualified technician who is familiar with the specific errors related to the Windows 10 Update process. This can especially be helpful if you have recently installed a number of new kinds of software and are unsure of whether or not any specific one may be causing your issues. If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
Fix cannot open IPv4 Properties in Windows 10
Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC. The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.

Option 1 – Try using PowerShell to manually set the IPv4 properties

As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges. After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up' After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:

Option 2 – Try editing the rasphone.pbk files

The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.
  • Open the Windows Explorer and then enable the show hidden files option.
  • After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
  • Then right-click on it and select the “Open with” option and choose the Notepad app.
  • After opening the file, look for “IpPrioritizeRemote” from the long list.
  • Once you found it, set its value from “1” to “0”.
  • After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.

Option 3 – Enable the Split Tunneling if you use VPN

All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:
  • Open PowerShell with administrator privileges.
  • Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
  • After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.
Read More
Fix Microsoft Edge Error 0x80200070
As you know, any software needs sufficient CPU power when it downloads, updates and installs so if you encounter an error code 0x80200070 when you tried to install or update the Microsoft Edge browser on your Windows 10 computer, then read on as this post will guide you on how to fix it. This kind of error occurs when the Edge browser installation does not get enough CPU power to update or install and the only way to fix it is to kill programs that are consuming a lot of PC resources as well as stop or remove any unnecessary programs that are running in the background. This kind of error can also be encountered in the new Microsoft Edge Chromium. For more details, follow each one of the options provided below.

Option 1 – Try to kill applications that consume high resources

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Go to the Performance tab and sort by CPU usage.
  • Next, close a few additional programs that are consuming maximum CPU power.
  • After that, try to update or install Microsoft Edge again and check if the error is fixed. If not, try to restart your computer and then start the installation or update again.

Option 2 – Try to remove or stop unnecessary programs and services

If the applications or processes that are consuming a lot of CPU resources reappear even after you kill them or end their processes, then you can try the following suggestions to remove or stop these unnecessary programs and processes.
  • The first thing you can do is to stop the Service. If the program happens to be a service, then you have the option to disable the Windows Service. All you have to do is open the Services Manager and stop the service. How? Refer to these steps:
    • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and tap Enter to open the Services Manager.
  • After that, identify which service is consuming a lot of power and then stop it temporarily.
  • The next thing you can do is to uninstall the problematic program. If the one that consumes a lot of resources is not a service but a program, then you can try to uninstall the program for the meantime until you’ve updated or installed the Edge browser. Once you’ve uninstalled the program, try to update or install Edge again.
  • You can also try booting your computer into Safe Mode and then update or install Microsoft Edge. This will make sure that all the unnecessary programs and services won’t consume a lot of CPU resources as well as memory.
Read More
Backup all drivers in Windows 10
When Windows is installed on a clean hard drive it usually finds most of the needed drivers for our computer to run, but if we by any chance have any old unsupported hardware or some exotic one chance are very high that Windows will not be able to locate and install drivers for it. And sometimes we do not even have drivers from where to download them, let's say for example you have purchased a second-hand laptop with Windows on it, you wish to create a clean and fresh copy of new Windows installation but you do not have drivers, and let us say the model is not supported so you can not download them. In this case, this shown method will help you a ton and save you a lot of time and frustration. So, in order to back all of your drivers from your Windows follow this simple guide step by step. Note please that this method will backup drivers themselves, you will not backup installation packages of drivers or similar stuff, only drivers installed in Windows itself.

Backing up the drivers

First thing first, create a folder where you want your drivers to be backed up somewhere in your HD and give it any name. Second, press ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedFrom the menu choose Command Prompt (administrator) Windows menu command prompt adminWhen the command prompt is active type the next command in it: DISM /online /export-driver /destination:C:\DriverBackup where: C:\DriverBackup is the folder and the hard drive where you want to store your backed-up drivers. Press ENTER That's it, you have now successfully backed-up all of your installed Windows drivers. Now, save all of your drivers on USB and reinstall Windows.

In order to now return backed drivers do the following:

Press again ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedbut this time choose Device manager Windows menu device managerFrom decide, manager right-click on any device Windows has not been able to install appropriate driver and choose update driver
  • Click on the Browse my computer for driver software option.
  • Click the Browse button.
  • Select the folder with the driver backup.
  • Check the Include subfolders option.
  • Click the Next button.
  • Click the Close button.
Read More
NVIDIA Control Panel is not opening
Users who constantly use graphic-intensive applications like games or any video-rendering software need to control how their graphics card is used. There are some who always toggle their Graphic Quality settings to get the Frames Per Second or FPS up. While some tend to adjust the size, orientation, scaling, and other display settings in order to use their PCs in a more efficient way or to simply work better. And in all of that, that’s where the NVIDIA Graphics Card comes into the picture. Take note that this software only works on PCs which has NVIDIA Graphics Card attached to them. Thus, if you use another Graphics Card then this post is not for you, otherwise, proceed reading to know what you can do if the NVIDIA Control Panel is not opening on your Windows 10 PC. Here are a couple of things you can try if the NVIDIA Control Panel is not opening, not responding, or not working:
  • Restart the process of the NVIDIA Control Panel
  • Restart the NVIDIA Display Driver Service
  • Update your NVIDIA Display Drivers
For more details, refer to the instructions provided below.

Option 1: Restart the process of the NVIDIA Control Panel.

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
  • Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 2: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
  • Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 3: Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
Read More
Fix MOZILLA_PKIX_ERROR_MITM_DETECTED
If you’re having some problem browsing multiple websites on the Firefox browser on your Windows 10 computer, then this post might be of help. One of the most common problems you could encounter in Firefox is mostly related to HTTPS and one of them is the MOZILLA PKIX ERROR MITM DETECTED or ERROR SELF SIGNED CERT or SEC ERROR UNKNOWN ISSUER error which means that Firefox was unable to trust certificates issued on secured websites. If you encounter the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox, this indicates that something in your network or system is interrupting your connection and injecting certificates and when that happens, Firefox won’t trust it. In such cases, one of the culprits is malware. Malware will try to replace a legitimate certificate with its certificate. Another cause is security software where it keeps a tab on a secure connection and creates a false positive, for instance:
“In Microsoft Windows accounts protected by Family Safety settings, secure connections on popular websites like Google, Facebook and YouTube might be intercepted and their certificates replaced by a certificate issued by Microsoft in order to filter and record search activity.”
And if you are connected to a corporate network, there might be a monitoring/filtering product that could be replacing certificates. Moreover, there are also users who reported getting this issue when they use the Nightly version of Firefox. And if that’s the case, you have to try accessing secure websites using only the stable build especially when it comes to payments. However, if you are not doing that, then here are some options you need to check out.

Option 1 – Try turning off HTTPS Scanning on your security and antivirus programs

Each security-based software has a security option that allows you to turn off the HTTPS scanning functionality. They may be available under different names such as HTTPS Scanning, Scan SSL, Show safe result, Do not scan encrypted connections, etc. Find what is applicable for your security or antivirus software and then try turning it off temporarily and see if it helps in fixing the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox.

Option 2 – Try to disable security.enterprise_roots.enabled

The next thing you can do if the first option didn’t work is to disable security.enterprise_roots.enabled which is an HTTPS certificate check on Firefox. Note that this is not recommended but you have to at least try in order to fix the error.
  • Open Firefox and then type “about: config” in the Firefox address bar and hit Enter.
  • After that, if an info message appears, confirm it.
  • Next, search for the security.enterprise_roots.enabled preference and once you found it, double click on it.
  • Then change its value to true and restart the Firefox browser once. This will import all the custom certificates from the other security software into Firefox. As a result, it will make sure to mark those sources as trusted and you won’t get the MOZILLA_PKIX_ERROR_MITM_DETECTED error.
Read More
Fixing Error 633: The modem already in use
If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer. According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application. There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem. The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.

Option 1 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 2 – Try to explicitly reserve the TCP port

The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.
  • Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
  • After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
  • Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
  • Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.

Option 3 – Try to use the netstat command

  • In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
  • After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
  • Next, type this next command and hit Enter: taskkill /PID PID /F
  • Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
  • Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.

Option 4 – Remove any irrelevant internet device programs

You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.

Option 5 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Read More
Windows 10 Setup says I need to uninstall a program or utility in order to continue setup. I cannot find program it ask for or it was already uninstalled

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Restoro box imageError Causes

This type of issue normally occurs because of the following:

  • Incompatible software/apps
  • Corrupted software/apps
  • Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

  • You need administrative privileges in order to perform this action.
  • When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
  • It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

  • Step 1 – Go to Start and search for msconfig
  • Step 2 – Go to System Configuration
  • Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
  • Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
  • Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
  • Step 6 – Close the Task Manager dialog box.
  • Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

  • Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
  • Step 2 – Find the “uninstall” application file
  • Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status