Word icon is not showing on .doc & .docx

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below.

Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Chrome does not save passwords
Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10. This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.

Option 1 – Try to clear browser cache

  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try to delete the cache files for Google Chrome

The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:
  • First, open Google Chrome.
  • Next, open this address in Chrome – chrome://settings/clearBrowserData
  • After that, go to the Advanced tab and select all time as well as the first four options.
  • Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.

Option 3 – Try allowing Google Chrome to keep local data

If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:
  • Open Chrome and enter this address – chrome://settings/clearBrowserData
  • After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
  • Once done, restart Google Chrome and check it fixed the problem or not.

Option 4 – Try to enable the setting that offers to save password

As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address, chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.

Option 5 – Try to create a new profile for Chrome

If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.
  • First, click on the account icon located at the top-right corner of the profile.
  • Next, go to the Manage People section and select Add Person > Add.
  • After that, enter the details to add the new account and then restart Chrome.

Option 6 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 7 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
Update cannot currently check for updates
If you receive an error message saying, “Windows Update cannot currently check for updates because updates on this computer are controlled”, while trying to change the Windows Update preferences or manually update, then read on as this post will guide you in fixing it. You can mostly encounter this error in managed systems where an Administrator controls the permission on the operating system. The reason why you are not able to modify the Windows Update preferences or manually update your system is that a group policy prevents you from doing so and that the only user who can do these things is none other than the administrator of the system. Troubleshooting this kind of problem is the same as when you troubleshoot an error message that says, “Some settings are managed by your organization”. In such cases, you need to check both the Windows Update Group Policy and Registry settings. If you’re just a standard user, you have to contact your system administrator regarding this issue and if you are the administrator, you can make adjustments to the system settings via the Registry Editor and the Group Policy Editor. Refer to the instructions given below for detailed instructions.

Option 1 – via the Registry Editor

If you are using the Home edition of Windows 10 and you want to change the policy for non-admin users on your local computer, then you can use the Registry Editor for that. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows
  • From there, look for the key named “WindowsUpdate” in the Windows folder and if it does not exist, you can just right-click on the Windows folder and select New > Key.
  • Now name the new key “WindowsUpdate” and create a new sub-key under the newly created key and input “AU” as its name.
  • Keep AU selected and then right-click anywhere in the right pane and select New > DWORD (32-bit) Value.
  • Then name the Value as “AUOptions” and right-click on AUOptions and select Modify.
  • Next, change the value of the Value data to “5” and click OK to save the changes made to the settings. Note that the Value Data of 5 refers to the policy to allow the local admin to choose the setting.
  • Now restart your computer once you’re done and check if non-admin users can now modify the Windows Update settings or update Windows.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” and hit Enter to open the Group Policy Editor.
  • Next, navigate to this folder: Computer Configuration > Administrative Templates > Windows Components > Windows Update.
  • Now look for the “Configure Automatic Updates” policy on the right pane and double click on it to open its Properties.
  • After that, shift the Radio button to “Enabled” and from the drop-down menu for Configure automatic updating, select option 5: Allow local admin to choose the setting.
  • Then click on Apply and OK to save the changes made to the settings.
  • Restart your computer and check if the problem’s fixed or not.
Read More
Choosing default browser in Windows 11
Default applications in previous Windows versions were a pretty straightforward process. The user went to the settings application and picked for each category which application he would like to choose from the list of installed ones. In Windows 11 things are little changed. In this article, we will show you how to choose the default internet browser inside Windows 11, and sadly it is a more tedious task than in previous versions.

windows 11 default browserChoosing default browser in settings

As in previous versions of the Windows operating system you will need to use the settings application in order to change your default Internet browser. Previously, in Windows 10, a variety of general categories like email, web browser, and photo viewer were all listed under the Default Apps section of the Settings panel. It was easy to click on one of those categories and click on the option you like best from the small pop-up suggestion window. In the Windows 11 Insider Build, you’ll see a gauche list of an individual file or link types that you’ll need to specify your preferred browser for. The types include: HTM, HTML, PDF, SHTML, SVG, WEBP, SHT, FTP, HTTP, and HTTPS. There are additional optional types you can specify your preferred browser for as well. The issue here is in order to use a single browser which most users do you will have to go through each file type and set your preferred one. I am really not sure why this was introduced or why it has to be this way, all I can do is hope that in the final release of Windows 11 this feature will be rolled back as it used to be and that you could set your default browser in just one simple click.
Read More
Headphones are not visible in playback devices
If you connected headphones to your Windows 10 computer to listen to audio but when you check it in the playback devices, you’re not able to find it, read on as this post will guide you in what you can do to figure out what exactly caused this kind of problem and how you can resolve it. This kind of issue could simply be with the headphone itself or the headphone port or your operating system. So if it turns out that the problem is with the hardware, you might have to replace the components. However, it is recommended that you troubleshoot the problem first before doing that. The most basic thing you can do is to try changing the headphone port, although this can be quite difficult since most computers don’t have any extra port for headphones if your computer has one, then give it a go. If it still didn’t work, follow each one of the options provided below.

Option 1 – Try to run the Playing Audio troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section of the Audio inputs and outputs.
  • And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try enabling the headphones from the playback devices

  • Tap the Win + R keys to open the Run dialog box and type the “CPL” command.
  • Tap Enter to open the Playback devices.
  • Next, right-click on any open space section and check the boxes for the “Show Disconnected Devices” and “Show Disabled Devices” options.
  • After that, this should help in displaying the headphones in the section of Playback devices.
  • And if they are disabled, you can just right-click them to have them enabled.
Read More
VirtualBox displays Black screen
If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:
  • In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
  • Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
  • Click the OK button and then restart your computer.
  • Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:
  • Open VirtualBox on your computer and select the virtual machine.
  • Next, click on the Settings button and go to the Display section.
  • After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
  • Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.
Read More
Microsoft blocking Office users
Microsoft Office 365 banerMicrosoft starting as of today will block its Office 365 users if they are using Internet Explorer or early versions of Edge browsers. So if you are using older non Chromium Edge versions of Microsoft browsers you can no longer access Office services until you switch. Now normally I would fully support this kind of decision since Internet explorer is a slow and vulnerable browser and the edge is similar in that regard. The new edge browser is great and it should be used but the issue I have is that Office 365 is not free, it is a premium feature and I am wondering how Microsoft plans to deal with people that have already paid for service but suddenly cannot access it anymore.
Read More
Fix A breakpoint has been reached, 0x80000003
If you suddenly encounter Error 0x80000003 while trying to execute a random file then read on as this post will show you how you can fix such an error. Obviously, it mostly happens on executable files or .exe files and is most likely caused by the conflict in the execution of some registry files or it could also be caused by missing drivers or it could also be due to some incompatible hardware which is why you’re unable to run the executable file. When you encounter this error, you will see the following error message on your screen:
“The exception Breakpoint, A breakpoint has been reached, (0x80000003) occurred in the application.”
As you can tell, the Windows Executive STATUS message is a warning and if you are given an option, you must select one of the options from the message box. So if you are running the application in an end-user environment rather than in a development environment, you must contact the supplier of the running application regarding this error message since this shouldn’t be happening when a finished program is running. Before you get started executing the troubleshooting guide given below, make sure that you create a System Restore Point first since you will be dealing with some critical settings in Windows. Having done this, proceed to the options provided below.

Option 1 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve Error 0x80000003. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 2 – Try to run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the Error 0x80000003. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Error 0x80000003 to appear. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Option 5 – Try contacting the developer

If you find that you’re getting Error 0x80000003 on only one particular application, then you can try to contact the developer of the software that’s throwing up this error. All you have to do is search the web for the official support channel of the software and discuss the error from there.
Read More
An Easy Guide to Fixing Error Code 12

Error Code 12 - What is it?

Error code 12 is a typical Device Manager error code. It usually pops on the computer screen when the computer experiences device driver problems or system resource conflicts.

Error code 12 is mostly displayed on the computer screen in the following format:

‘This device cannot find enough free resources that it can use. If you want to use this device, you will need to disable one of the other devices on this system.’

Solution

driverfix boxError Causes

The error code 12 occurs when 2 devices installed on your PC are accidentally assigned the same I/O (input/output) ports or the same direct memory access channel.

This assignment is known to be made either by BIOS (Basic Input/output system) or by the operating system. It can sometimes be assigned by a combination of the two. Also, code 12 can also appear on your monitor screen if the BIOS didn’t allocate enough resources to the device.

Although this error code is not fatal, it is nonetheless advisable to fix it immediately to avoid inconvenience and hassle. This error is most likely to lower and hamper the performance of your system.

Further Information and Manual Repair

Here are some of the easiest and most effective do-it-yourself methods to resolve error code 12 on your PC. To perform these fixes, you don’t have to be technically sound or a computer programmer for that matter. Simply follow the steps to fix the problem right away.

Method 1 - Use the Troubleshooting Wizard to identify the Conflict

To repair error code 12, simply go to the start menu and type Device Manager in the search box. Now go to the Device Properties dialog box. After that click on the ‘General Tab’ and now access Troubleshoot to start the Troubleshooting Wizard.

The Wizard will ask you some questions and provide you a solution accordingly. Follow the instructions and resolution steps provided by the troubleshooting wizard to repair error code 12 on your PC.

Method 2 - Disable the Device to Resolve

By disabling the problematic device in the Device Manager, Windows will ignore that piece of hardware. Once disabled, Windows will then no longer assign system resources to that device and no driver/software will be able to use that device.

To disable, go to the Device Properties in the Device Manager and then click the Driver tab. Click disable located at the bottom of the window. Then you will be prompted with a message stating ‘Disabling this device will cause it to stop functioning. Do you wish to disable it?’ Click yes to continue and then click OK to save changes.

Method 3 - Restore Your PC to its Previous State

Another method to resolve error code 12 is to restore your PC to its previous state when it was working properly.

For this, it is important to backup all your data first to avoid data loss issues that are likely to occur during this process. Creating backups manually can be a time-consuming and tedious task. To save time and quicken the process, it is best to install a program like DriverFIX.

DriverFIX is a user-friendly and intuitive device driver management software that helps backup all your data automatically and efficiently, while simultaneously restores your PC back to its previous state before you encountered problems.

Click here to download DriverFIX on your system to resolve error code 12

Read More
Server certificate revoked ERR_CERT_REVOKED!
While browsing the internet, if you suddenly encounter a warning with an error message saying, “Server certificate has been revoked ERR CERT REVOKED” then it indicates that the SSL certificate used by the website has been revoked by its issuer. This kind of problem can only be fixed by the website owner but that does not mean that you can’t do anything about it. In fact, you have the option to bypass this error as well as contact the certificate issuer – all this and more. Just a reminder, if a website that accepts payment, its passwords don’t have SSL or has some certification issue, you should never trust it. For instance, if you are trying to purchase something online and you’re on the payment stage but you encounter the “Server certificate has been revoked ERR CERT REVOKED” error, you must not proceed. To resolve the “Server certificate has been revoked ERR CERT REVOKED” error, here are some things you can do.

Option 1 – Try contacting the Certificate Issuer

If you are the website owner, of course, the best thing you can is to get in touch with the Certificate Issuer in order to resolve the problem.

Option 2 – Try fixing the Date and Time

You have to check your computer’s Date and Time. There are cases when this simple setting causes a connection problem. So if your computer Date and Time is set to date or time that this after the certificate expiration date, then you have to make sure that you set it to automatically configure time. To do so, just open Settings > Time and Language. From there, turn on the toggle for “Set time automatically” and “Set time zone automatically” options. After that, check if it fixes the error, if not, you need to check if the manual selection is correctly set or not.

Option 3 – Bypass the Certificate Revocation Check

As pointed out earlier, you have the option to bypass the Certificate Revocation check. All you have to do is follow the steps below.
  • In the search box of your browser, type “internet options” and open it once it appears.
  • After that, go to the Advanced tab and navigate to the Security subheading.
  • Next, uncheck the “Check for publisher’s certificate revocation” option as well as the “Check for server certificate revocation” option.
  • Now restart your computer. Upon the next startup, try opening the website again. This time, your browser will stop checking it for certificate issues. However, it’s not safe to leave those options unchecked so make sure that once the website’s SSL certificate is fixed or once you no longer have to visit that website, you recheck those options.
Read More
How to Fix Registry Error Code 19

What is the Registry Error Code 19?

Code 19 is a Windows PC error code that indicates a damaged or corrupt registry. This code usually appears when trying to start a connected device, the DVD/ CD ROM drive. Code 19 is a type of Device Manager Error code. When you experience Code 19, the error message is displayed on your Windows screen in either of the following formats:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device. (Code 19)"

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)"

You might encounter other error messages such as error code 42.

Error Causes

Typically the underlying cause of this error code is problems in the registry. The error should be fixed timely without any delays before the damage sets in. Registry issues are critical PC errors. If not resolved it can lead to system freeze, crash, and failure. You are most likely to lose all your important data.

Further Information and Manual Repair

If you have come across this error on your computer, you don’t need to panic. Though this is a serious issue the good news is that it is easy to resolve. You don’t have to be a computer programmer, technically sound or hire a technician to fix the error on your system. Here are a couple of ways to work your way out of this problem:

1. Uninstall and then Reinstall the  DVD/CD ROM Drive

For this here’s what you need to do: simply click on the start menu, and type Device Manager in the search box, and press enter. When the device manager window opens locate the DVD/CD ROM drives. Click on the + sign to expand it. Now right click on the DVD drive click uninstall. After doing this, restart your PC. On the restart, Windows should automatically detect and reinstall the DVD driver. Once the driver installation is complete now see if the DVD drive works. If the error still appears, then you need to repair the registry by deleting the corrupt registry entries. You can download drivers automatically by using a tool such as Restoro.

2. Trouble Shooting Method to Delete the Corrupt Registry Entries

To remove the corrupt registry entries, go to Start and select Run. Type ‘Regedit and press enter to open the registry editor windows. To continue you may be asked to enter the administrator password, insert it to proceed. Now the registry window will be displayed. Here locate the registry key HKEY_LOCAL_MACHINE, then navigate to the following sub registry key HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318} Here you will see the upper filters registry entry in the right pane. Right-click on the upper filter and select delete. You will be prompted for the confirmation for deletion. Click on the yes tab to confirm. Exit the editor and restart your computer. If you are not technically sound, this may be a little confusing for you, and besides it does not guarantee to resolve all the registry issues on your PC so chances are that Code 19 error may reappear in a short time. To resolve registry issues for the longest time and ensure that errors like Code 19 don’t pop up every now and then, you need to perform proper and in-depth registry cleaning. For this, it is advisable to download Restoro.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status