Word icon is not showing on .doc & .docx

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below.

Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.

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Option 6 – Update the Network Adapter drivers

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The Reliability Monitor tool uses data provided by the RAC Agent scheduled task and it will start to display a Stability Index rating and specific event information 24 hours after the system installation. The RACAgent scheduled task, by default, runs after the operating system is installed. And if it is disabled, it must be manually enabled from the Task Scheduler snap-in for MMC or Microsoft Management Console. Thus, you need to enable the Data Collection for Reliability Monitor to fix the problem.

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There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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  • From there, go to the General tab and click “Selective startup”.
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  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
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Receiving a screen of death is not a pleasant experience at all and most users would agree that they would very much like not to face one during their work with the computer. Sadly PC is not a perfect machine and it is not working in a perfect environment so errors happen. The most famous and well-known death screen is blue which is also the most common one, my bet would be that there is not a user which has not been faced with this blue error screen. There is no simple explanation why these stop errors occur as several factors can be involved. However, it is known that the malfunctioning of hardware drivers or drivers that are installed by third-party software drive this unwanted change. But did you know that there is more colors for infamous death screens and not just blue one? Microsoft has coded different errors to different colors in the goal for the technical team to be aware right away of what type and kind of error they are dealing with. Color for screen errors are: Blue, Black, Pink, Brown, Yellow, Red, Orange, Green and White If you are interested in what color represents what keep reading.

BLUE

blue screen of deathA stop error or exception error commonly called the blue screen of death (BSoD) or blue screen, is an error screen displayed on Windows computers following a fatal system error. It indicates a system crash, in which the operating system has reached a condition where it can no longer operate safely. This is caused by many different problems, such as a general hardware failure or a crucial process terminating unexpectedly.

BLACK

black screen of deathOn Windows 10 systems, a Black Screen of Death can be caused by an unfinished Windows Update. To resolve this problem, simply hold the power button down on your PC or laptop to switch off the computer. A cold start should result in the system booting properly.

PINK

pink screen of deathIt is a diagnostic screen with a white type on a pink background. Pink Screen is mainly seen when the VMkernel of an ESX/ESXi host experiences a critical error, becomes inoperative, and terminates any virtual machines that are running. It is not fatal and generally considered more of a developer testing issue. When encountered, it can be fixed quickly by following the simple action of pressing and holding your computer’s power button to shut down the device.

BROWN

brown screen of deathThe Microsoft Windows 10 Operating System Brown Screen of Death is an on-screen fatal error notification with bug check codes which is seen when a computer crashes due to graphics hardware or software-related problems (failing graphics drivers).

YELLOW

yellow screen of deathIt affects the functioning of a browser, particularly Mozilla Firefox. The Yellow Screen of Death makes the appearance with a weird buzzing sound in the background when the XML parser refuses to process an XML document causing a parsing error and a weird buzzing sound. The issue persists unless the computer is manually rebooted.

RED

red screen of deathCommonly the Windows 10 red screen is caused due to the hardware error, particularly if you overclock your Windows PC/laptop. Despite this, sometimes the red screen of death is also caused by outdated or incompatible drivers or due to BIOS issues.

ORANGE

orange screen of deathThe Orange Screen of Death on Windows occurs due to fatal hardware errors. Multiple reasons have been reported for the Orange Screen of Death. Some had this issue when watching a YouTube video, some were not able to boot into Windows. It can even occur when waking up from Sleep.

GREEN

green screen of deathThe green screen of death only appears when you're running an Insider Preview version of Windows 10. It's the same as the blue screen of death, and it will show the same error messages. ... If you see a green screen of death (GSOD) on your PC, that's a sign you're using an Insider Preview build of Windows 10.

WHITE

white screen of deathThe White Screen on Windows is also an error where the screen of the computer just turns white and freezes. There can be several things that can cause the white screen to appear on the Windows laptop monitor. But the main issue could be because of malfunctioning of the graphics hardware.
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