How to Fix UNEXPECTED_KERNEL_MODE_TRAP error

Error Code 0x80070017- What is it?

Error Code 0x80070017 is an error code that is most often associated with Windows 10 installations, although it has also been encountered by users on previous versions of the Windows operating systems. It is usually encountered as users attempt to install a new version of the software on their machine.

Common symptoms include:

• A vague error message regarding the inability of the system to copy over the necessary files pops up as users attempt to install a new version of the Windows operating system on their computer

While it can be hard to tell what the exact cause of Error Code 0x80070017 is on your specific device, the good news is that there are two primary methods that can be used to fix the problem and to allow you to proceed with your installation. These two methods do require some degree of technical knowledge and/or skill, so if you don’t feel like you have the ability to undertake them on your own, be sure to get in touch with a trusted computer repair professional to assist you.

Solution

Error Causes

The most basic cause of Error Code 0x80070017 is that some of the files that are needed by the system to complete the installation are either not being found by the computer or are believed to be corrupted by the system. When this happens, security features within the software prevent it from completing the installation process, so as to avoid damage to the computer. Error Code 0x80070017 can be disruptive to your installation process, but there are two basic methods that can be employed to resolve it.

Further Information and Manual Repair

While it can be frustrating to encounter Error Code 0x80070017 on your Windows machine, there are two methods that can be used to try to resolve the problem. One of these methods is extremely simple, even for the most basic users, while the second method takes a little bit more skill and technical knowledge. If you aren’t able to complete these methods on your own, be sure to get in touch with a qualified computer repair technician that can assist you. Here are the best ways to attempt to resolve Error Code 0x80070017 on your device:

Method One:  Clean Your Physical Disk

If you purchased a physical disk version of the installation files for your Windows operating system, remove the disk from your drive and clean it using a microfiber or other lint-free cleaning cloth. As you wipe down the disk, do not use any chemicals, and be sure to wipe gently from the center towards the outside edge rather than the other direction, as failure to do so can damage the disk irreparably.

In some cases, you may need to contact Windows support if you believe that there is an error on the disk itself, such as a scratch, that would prevent the disk from being used as needed in the installation process. They may be able to offer you a replacement disk or you may be able to download a digital copy of the version that you are attempting to install on your machine.

Method Two:  Use the Chkdsk Utility

To determine if there may be an error within the disk drive itself, place the installation disk into the drive and restart the system. Go through the prompts until you see the option to “repair your computer.” Choose the operating system that you are using, go into the menu for System Recovery, and type in the words “Chkdsk/r” to begin to use the tool.

Whenever you run a tool like Chkdsk on your computer, it is important to restart your machine afterward to ensure that any changes that have been made are able to be fully applied and accepted by the operating system that you are running.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

PrintNightmare vulnerability has been a struggling issue for Microsoft in the past weeks, each time it seems to be addressed and fixed something new popped up and it still had issues. Microsoft finally addressed the issue but with a price. The default behavior of Point and Print is changed. From this fix onward, the Point and Print driver installation and update behavior will require administrator privileges, which should prevent the exploit to the Windows Print Spooler that could be used by malicious individuals to gain administrative privileges in Windows. The drawback of this fix from Microsoft is that non-elevated users may have difficulty adding or updating printers. Microsoft feels that the security risks caused by PrintNightmare are worth the tradeoff, though. If you really want to let non-elevated users add printers, you can follow the instructions in this Microsoft Support article to disable this mitigation with a registry key. However, doing so will expose you to this known vulnerability and isn’t recommend.

EverydayLookup is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users to find what mobile network a certain number belongs to, to find out an area code of a country/town, or locate a town by zip code. While these features look promising and interesting, this extension comes with a downside.

When installed, this extension will change your default search engine, the home page, and new tab to search from MyWay.com, it will monitor user browsing activity, log searches, visited links, opened websites, and other information. This information is forwarded to Mindspark ad servers, then later sold/used to better target ads.

While browsing the internet with this extension you will see additional injected ads and sponsored content throughout your browsing sessions (even if the ads do not match your search queries). It can inject banners to websites, and sometimes even put an ad above website content making it extremely annoying to deal with.

About Browser Hijackers

Browser hijacking means that a malicious code has taken power over and modified the settings of your web browser, without your permission. Browser hijackers are capable of doing many different things on your computer. Typically, browser hijacking is used for earning ad revenue that comes from forced advert mouse clicks and site visits. Even though it might seem naive, all browser hijackers are damaging and thus always classified as security threats. Browser hijackers can also permit other destructive programs without your knowledge to further damage the computer. How one can determine if your browser is hijacked Signs that a browser is a hi-jacked include: 1. your home page is reset to some unknown webpage 2. new bookmarks pointing to pornographic websites have been added to your favorite pages 3. the essential web browser settings are modified and unwanted or unsafe resources are added to the trusted sites list 4. find new toolbars that you simply did not add 5. you find lots of pop-ups on your screen 6. your web browser starts running slowly or presents frequent errors 7. Inability to navigate to certain websites, particularly antivirus and other security software webpages.

Exactly how browser hijacker finds its way to your computer

Browser hijackers can get into a computer in some way or other, for instance via file sharing, downloads, and e-mail too. Many web browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or extensions added to browsers to give them additional features. Sometimes you may have mistakenly accepted a browser hijacker as part of a software bundle (generally freeware or shareware). A good example of some well-known browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, severely disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

How to get rid of a browser hijacker

Certain browser hijacking could be simply stopped by discovering and removing the corresponding malware application through your control panel. Many times, it could be a tough job to find and delete the malicious program because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to perform many time-consuming and tricky procedures that are very hard to conduct for new computer users. Industry experts always suggest users eliminate any malware including browser hijacker by using an automatic removal tool, which is easier, safer, and faster than the manual removal solution. If you’d like to eliminate persistent hijackers effectively, install the award-winning anti-malware software Safebytes Anti-Malware. And employ a system optimizer, such as Total System Care, to erase all related files from the registry and fix browser issues.

Can't Install Safebytes Anti-malware because of a Virus? Try This!

Practically all malware is inherently harmful, but certain types of malware do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all sites, and thus unable to download or install the required security software to remove the infection. So what to do if malicious software prevents you from downloading or installing Anti-Malware? There are some fixes you could try to get around with this problem.

Install in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in safe mode should avoid it. Since only the bare minimum applications and services launch in “Safe Mode”, there are rarely any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit Enter. 3) Once you get into this mode, you should have an internet connection once again. Now, utilize your browser to download and install Safebytes Anti-malware. 4) After installation, run a full scan and let the program delete the threats it discovers.

Obtain the security software using an alternate browser

Malicious program code may exploit vulnerabilities on a specific browser and block access to all anti-malware software sites. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by online hackers, the ideal approach would be to switch to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security software – Safebytes Anti-Malware.

Install and run anti-virus from your Thumb drive

Another way is to download and transfer anti-malware software from a clean PC to run a scan on the affected computer. Abide by these steps to run the anti-malware on the infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Pick the USB drive as the location when the wizard asks you exactly where you want to install the application. Follow the directions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the EXE file to open the Safebytes software right from the pen drive. 7) Hit the “Scan Now” button to start the virus scan.

A Look at the Best AntiMalware Program

Today an anti-malware tool can protect your computer or laptop from different types of internet threats. But how to choose the right one amongst various malware protection application that’s available on the market? Perhaps you might be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but most aren’t. You need to be careful not to select the wrong application, particularly if you purchase a premium program. One of the highly recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also quite easy to use for people of all ability levels. This program can easily identify, remove, and protect your personal computer from the latest malware attacks such as spyware, adware, trojan horses, ransomware, PUPs, worms, parasites along other potentially harmful software programs.

SafeBytes has excellent features when compared to various other anti-malware programs. Listed here are some of the great ones:

Anti-Malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in your computer system effectively. Active Protection: SafeBytes provides round-the-clock protection for your computer limiting malware attacks instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep current with the latest threats. Web Protection: Through its unique safety rating, SafeBytes alerts you whether a website is safe or not to access it. This will assure that you’re always certain of your online safety when browsing the internet. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine lessens scan times and extends battery life. At the same time, it’ll effectively find and eradicate infected computer files or any internet threat. Low Memory/CPU Usage: SafeBytes is renowned for its minimal influence on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your computer or laptop at full power all of the time. Premium Support: For any technical inquiries or product guidance, you can obtain 24/7 professional assistance via chat and e-mail. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. Malware trouble will become a thing of the past once you put this software program to use. If you’re looking for the very best malware removal application out there, and when you don’t mind shelling out some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of EverydayLookup without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your internet browser. To be certain of complete removal, find the following registry entries on your computer and delete them or reset the values appropriately. However, this is a complicated task and only computer experts can perform it safely. Furthermore, certain malware is capable of replicating or preventing removal. It is recommended that you carry out the removal procedure in Windows Safe Mode.

0x800ccc92 - What is it?

Do you come across this error message “Receiving’ reported error (0x800ccc92): “Your e-mail server rejected your login”? Verify your user name and password in your account properties. The server responded: - ERR invalid user names and password” when you try to send or open emails using your Outlook account? If yes, then this article is a must-read for you as we explain why this error occurs and how you can resolve it. To begin with, 0x800ccc92 is a common Microsoft Outlook error. This error restricts your ability to send and receive emails on your Outlook email address. In other words, it locks you out and hampers your ability to use your account successfully causing a great deal of inconvenience especially if you use your Outlook account for communication in and across your office.

Solution

Error Causes

The 0x800ccc92 error message may occur due to numerous reasons so narrowing it down to one particular reason for occurrence is not easy. However, here we have listed down some of the most common causes of this error code:

• Incorrect Outlook configuration settings
• Invalid password or username
• PST file crosses its fixed file size limit
• Failure of POP3 and Protocol STMP in database server connection
• Improper synchronization between Outlook and the server
• Virus Infection
• Invalid registry entries

Further Information and Manual Repair?

To fix the error code 0x800ccc92 on your system, here are some quick, effective, and easy DIY solutions that you can try:

Solution 1:

Sometimes the error code may occur due to an invalid password and usernames entry. Therefore, first, cross-check user ID and password. If you’ve entered the wrong password, try inserting the correct password to access your account.

Solution 2:

If the error still persists, then try installing the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue and the underlying reason for the error is improper synchronization between Outlook and the server.

Solution 3:

The presence of malware and viruses can also lead to such errors. Therefore, it is advisable to scan your entire PC for malware and viruses using a powerful antivirus.

Solution 4:

If the issue occurs due to bad and invalid registry entries, then it is important that you remove them right away. Due to such entries, you may experience the 0x800ccc92 error on your PC. To remove them, you need to download a registry cleaner. Downloading two programs an antivirus and a registry cleaner separately may slow down the speed of your PC. Therefore, to ensure this does not happen it is recommended you install Restoro Restoro is an advanced and multi-functional PC Fixer. This software is deployed with an intuitive algorithm and multiple powerful PC repair utilities including a registry cleaner, anti-virus, and a system optimizer. It is a one-stop solution for all PC-related issues. Using this tool, you can scan your entire PC and remove all types of malicious software including malware, viruses, spyware, and Trojans corrupting your PC in seconds. Simultaneously, it also removes all bad registry keys and entries and files the damaged system file, thereby restoring the registry back to normal. The system optimizer utility ensures your PC speed is not compromised due to the repair process. This software is safe, bug-free, efficient, and user-friendly. It is compatible with all Windows versions. Click here to download Restoro on your PC to instantly remove viruses and invalid registry entries to resolve the 0x800ccc92 error message on your system now!

Sysdata.xml Error Code - What is it?

To develop a good understanding of the Sysdata.xml error code, it is first important to learn what is sysdata.xml file and its function. Sysdata.xml is a type of XML file. The .XML file extension is an Extensible Markup Language file. XML-based formats have now become the default for many office productivity tools including Microsoft Office and LibreOffice. Furthermore, it has also come into common use for the interchange of data over the internet. Sysdata.xml error code usually pops up when .XML based applications are unable to run and crash while loading. This is a type of BSoD (Blue Screen of Death) error code. Common symptoms include:

• System freeze
• The screen turns blue
• Sudden system shut down

Solution

Error Causes

The Sysdata.xml error code is triggered due to multiple reasons such as:

• Faulty hardware
• Malware or viral infection
• Registry issues

No matter what the reason may be, it is advisable to fix this error code right away without any delays. This is a fatal error and can result in a system crash and loss of data. And recovering valuable lost data is the hardest.

Further Information and Manual Repair

Here are some of the effective and easy do it yourself methods to resolve this error on your system:

Method 1: Fix Faulty Hardware

Hardware issues may arise due to many reasons like manufacturing issues or voltage fluctuations. Electrical storms can cause power surges which may affect the hardware causing it to fail. The best way to resolve this is to download the latest drivers for the problematic devices or alter the device configuration in the BIOS setup program.

• To reconfigure the BIOS simply restart your PC and before Windows starts, press Del Key to access your BIOS.
• Now find the factory reset option.
• Select the option and press the button to load your factory defaults.
• After that save changes and confirm your selection.
• Reboot your PC to activate the changes.

Method 2: Scan for Viruses

Sometimes viruses and malware can disguise themselves in the .XML files which can cause them to get corrupted. To resolve the issue, it is advisable to download a powerful antivirus and scan your entire PC for viruses. Remove the detected viruses to resolve the Sysdata.xml error on your system.

Method 3: Repair the Registry

If the registry is not cleaned frequently, it loads with unnecessary and obsolete files like the junk files and cookies. These files clutter and damage the registry and eventually corrupt it and the important files like .XML files stored in it. To resolve the issue it is recommended to download Restoro. It is a user-friendly and powerful PC Fixer embedded with a registry cleaner. It scans your entire PC for registry-related errors and removes them immediately. It cleans the cluttered registry and restores the damaged files thereby repairing the issue right away. Click here to download Restoro.

As you know, the Windows Media Creation Tool is a great utility in Windows that helps lots of users in installing Windows on their PCs. However, just like any other program in Windows, it also experiences a couple of issues every now and then. So in this post, you will be guided on how you can resolve a particular issue in the Media Creation Tool which is the error 0x80042405-0xA001A. You can encounter this error while creating a USB installation media used in installing Windows 10. When getting this kind of error in the Windows Media Creation Tool, you will see the following error message on your screen:

“We’re not sure what happened, but we’re unable to run this tool on your PC, Error code 0x80042405 – 0xA001A”

The error 0x80042405 – 0xA001A occurs while creating a bootable USB installation drive. This is a common error faced by many users and it has something to do with the USB hardware. To get this issue fixed, here are some suggestions you could check out.

Option 1 – Try to reformat the USB drive

Reformatting your USB drive might help in fixing error 0x80042405 – 0xA001A.

• Open This PC and right-click your USB drive from there then select Format.
• Next, select FAT32 as the drive type and uncheck the “Quick Format” option.
• After that, try to run the Windows Media Creation Tool again and check if the error is fixed or not. But hopefully, it should work since formatting the drive as FAT32 will give the driver a proper type and would resolve any minor issues in the drive.

Option 2 – Copy the Windows Media Creation Tool to the USB drive

If the first option didn’t work, you might want to copy the latest version of the Media Creation Tool to the USB drive. After you do that, you can run it from inside the drive. This is actually a working fix and can definitely get the USB drive to run with Windows inside it so it should resolve the error 0x80042405 – 0xA001A on the Windows Media Creation Tool.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.

• Tap the Win + S keys to open the Search box.
• Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

• Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
• If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
• After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
• Wait until the process is completed and then restart your computer.

Option 4 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.

Reddit is one of the most popular websites in the world and how Microsoft is opening doors to everyone in its new store Reddit took a logical step and made a Progressive web application and placed it in it. Being a Progressive web app makes it more familiar and feels like a home experience using it for a lot of Reddit users. Reddit itself has a large community and active topics discussions all the time about anything. Bringing it to Windows as an application is, in my opinion, a great move since as an application it is independent, more light-weighted, and offering some other advantages specifically tied to being a standalone windows application. Everyone familiar with and using the Reddit website will feel right at home in this app and you can start using it right away.

When you get an igfxem.exe error in Windows, it is not really clear what does this means, usually, Windows throw us some code or we get a DLL error, rarely we get an EXE error. So what does this error means? Intel Graphics Executable Main Module, shortly called as IgfxEM module is a part of the Windows operating system. When you run Microsoft .NET Framework applications that use the AS/400 Data Queue ActiveX control (Mseigdq.dll) to read from and to write to IBM iSeries (AS/400) data queues, you may experience this error. In order to overcome this error and cope with it try the following things:

1. Increase Virtual Memory

   Go to the Start Menu and click on Settings. Type performance. Choose Adjust the appearance and performance of Windows. In the new window, go to the Advanced tab and under the Virtual memory section, click on Change. At the bottom of the new window, check what the Recommended value is and how it compares to Currently allocated. If the current setting is significantly less than the recommended, uncheck the Automatically manage paging file size for all drives box at the top of the same windows and then click on Custom size. Enter the Recommended value in the Initial Size box, and a larger figure in the Maximum size box. Click OK to save the new settings.

2. Download and update .NET framework

   Go to the Microsoft website and download the latest .NET framework. Once the download is complete, install the package following onscreen instructions.

3. Reinstall INTEL graphic drivers

   Go to the intel website and download the latest graphic drivers for your graphic card model. Once the download is complete, install the package following onscreen instructions.

4. Run SCF scan

   If all else fails, run command prompt and inside type sfc /scannow

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen. A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
• chkntfs /t
• chkntfs /t:10

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.