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Delete Downloaded, Failed and Pending Windows Updates in Windows 10

There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them.

Follow the instructions prepared below to delete the failed and pending Windows Updates.

Step 1: The first thing you have to do is delete all the contents in the Temporary folder

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
  • From there, select all the folders and files within the Temporary folder and then delete them all.

Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.

Step 2: Next, remove the pending.xml file

  • Go to the C:\Windows WinSxS folder.
  • Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
  • After that, the Windows Update should delete the pending tasks and build a fresh new update.

Step 3: Delete all the contents of the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Step 4: Try resetting the catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

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Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:
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  • After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

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  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
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  • Now restart your computer.
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Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
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Option 2 – Try to run System File Checker

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  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
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Option 3 – Run the DISM tool

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  • Open the Command Prompt with admin privileges.
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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
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DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
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  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
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  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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"An elevation of privilege vulnerability exists when the Windows Print Spooler service improperly performs privileged file operations. An attacker who successfully exploited this vulnerability could run arbitrary code with SYSTEM privileges. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights."

Stop this service right away or you are risking a potential attack.

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on Power Shell (admin)
  3. In Power Shell type in the following command to check if spool service is running: Get-Service -Name Spooler followed by ENTER
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Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
  • In the Windows Search box, type “command prompt” and hit Enter.
  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
  • Open an elevated Command Prompt.
  • Then type each of the commands listed below and press Enter after you type each one of them.
    • cd /d %SystemRoot%System32SMIStoreMachine
    • attrib -s -h *
    • del *.blf
    • del *.regtrans-ms
  • After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.
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Ordinal not found, dynamic link library Error
If you encounter an error message saying, “The ordinal xxx could not be located in the dynamic link library C:/Program Files (x86)/Microsoft VS Code Insiderscode – insiders.exe“ and you see a reference of a missing DLL file, then this indicates that the software is trying to locate the related DLL file, however, it is missing, hence the error. The error mentioned “Ordinal” which refers to the order of a number mathematically, e.g. 1st, 2nd, etc. And in this error message, the ordinal is referring to an Xth file of an XX.DLL file which is missing which is why you’re getting this kind of error. When you get this particular error, it means that your computer is missing the Microsoft Visual C++ Redistributable program. As per the error message, XXX is a number that in turn is the Ordinal. There is also another common error related to Ordinal which says, “The ordinal 12404 could not be located in the dynamic link library mfc90u.dl”. The error message could be referring to any DLL in the message. And since all these DLL files are part of the package, the error changes quite a bit as the Visual Studio looks for that DLL file. To fix this error, here are some suggestions that might be of help.

Option 1 – Try installing Microsoft Visual C++ Redistributable

As pointed out earlier, the error pops up when the Microsoft Visual C++ Redistributable program is missing on your computer. Thus, you need to download it from the official website of Microsoft. Once you’ve downloaded the Microsoft Visual C++ Feature Pack Redistributable Package, install it and then check if the error is now fixed.

Option 2 – Try to install OpenSSL

If you encounter the same error message but it points out that the LIBEAY32.DLL file is missing, then you have to install OpenSSL. In such a case, you will see the following error message:
“Ordinal not found. The Ordinal [Xxxx] could not be located in the Dynamic Link Library Libeay32.dll.”
 Make sure that when you install OpenSSL, you do it into the Windows system directory since the Libeay32.dll file is related to security.

Option 3 – Try to check Windows Updates

There are instances when Microsoft rolls out the framework and related updates via Windows Updates. It could be that an update related to DLL is still pending which is why you need to check Windows Updates. To do so, go to Settings > Update and Security and from there check if there is any pending update. If there is, you need to install that update and then restart your computer if needed.
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New Microsoft Windows 11 store
When Microsoft held Windows 11 presentation it took special time to present the upcoming new Windows 11 store as kind of a big deal. It was openly stated that with new Windows we will get a new store with a different attitude and new look.

microsoft storeNew Microsoft store

Microsoft has stated that both customer and developer feedback over time has contributed to their redesign and rethinking of the store itself. They want to be sure that policies for developers are more straightforward and clear so more developers will decide to bring their product to Windows. As for customers, they want more safety and more security so they feel protected when making a purchase. The new store will come in Windows 11 but also in Windows 10 as well via update.

Stories and collections

Introducing the new store will be curated stories. Microsoft believes that stores should be focused on user experience so stories from customers themselves will play a big role here. They are rich editorial content to keep you informed about the best apps and inspire you to achieve more with your device. This approach to information is aimed at bringing unknown applications to users via presenting them in a professional manner. Android apps in the store As stated in Windows 11 unveiling and presentation, Android apps will work inside Windows 11. Microsoft has teamed up with Amazon to bring you Android apps directly inside Windows via the new Microsoft store.

Pop up store from within a browser

When you are surfing on a certain webpage and want to save and install the application from there, a new pop-up store window will show allowing you to install the app directly. Microsoft has not said will this feature work outside their Edge browser so we will have to wait and see about that.

Support for multiple types of applications

Since now developers were tied to certain formats if they wanted to publish their application in any kind of environment. Microsoft wants to bridge this. Windows developers can publish any kind of app, regardless of app framework and packaging technology – such as Win32, .NET, UWP, Xamarin, Electron, React Native, Java, and even Progressive Web Apps. For Progressive Web Apps Microsoft has made open-source tool PWABuilder 3.

Flexibility and choice of commerce platform

Starting July 28, app developers will also have an option to bring their own or a third-party commerce platform in their apps, and if they do so they don’t need to pay Microsoft any fee. They can keep 100% of their revenue.
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