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Checking the Bluetooth Battery level

In case you don’t know, Windows 10 now allows users to check the Bluetooth battery level of devices. More often than not, the accessories or peripherals users use for their Windows 10 devices are connected to it using Bluetooth technology. This high-speed low-powered wireless technology is designed to link mobile devices, computers, and other network devices over a short distance wirelessly.

Monitoring the battery level of a device where Bluetooth is enabled isn’t an easy task as most of these devices do not support the Bluetooth battery monitor or the battery level display. And even when on devices that do, you still have to install additional software to find it. However, Windows 10 eliminates this requirement and all you have to do is add a Bluetooth device and connect that Bluetooth device. How? Follow the instructions provided below.

Step 1: Adding a Bluetooth Device

The easiest way to get your Bluetooth device battery to be displayed on your Windows 10 screen is to simply add a Bluetooth device. To do so, follow these sub-steps:

  • First, turn on the Bluetooth mode on your device.
  • Next, go to Windows Settings > Devices > Bluetooth & other devices.
  • From there, click on the “+” button next to the ‘Add Bluetooth or other devices” option and select the type of device you want to add.

Step 2: Connecting the Bluetooth Device

Once you’ve added the device, it will be visible under the “Add a device” screen.

  • Now select the newly added Bluetooth device and click the “Done” button.
  • After that, it will now be connected. Go back to the “Bluetooth & other devices” window and scroll down to the section of “Mouse, Keyboard, and Pen”.
  • From there, move the cursor alongside the connected device to display its battery level.

Keep in mind that there are several ways in which you can display the battery information of the Bluetooth device. However, Windows 10 understands only one of them per se. So if your device is not a Bluetooth Low Energy device, Windows 10 won’t be able to show its battery information and won’t display its battery level.

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A Quick Guide to Resolving Error 1713

Error 1713 - What is it?

If you use Microsoft-developed programs, then you might experience this error code on your PC. It indicates programming limitations. This error, Error 1713 may pop up during the installation of 2007 or 2010 Microsoft Office Suite. The error message appears in the format stated below:
“Error 1713: Microsoft Office has encountered a problem and needs to close. We are sorry for the inconvenience.”
Common symptoms for error 1713 include system crashes, system freeze and sometimes you may feel your Windows running sluggishly.

Solution

Restoro box imageError Causes

Error 1713 may be triggered due to many reasons. However, common causes for this error occurrence include:
  • Corrupt Microsoft Office Software
  • Corrupt Windows Registry
  • Malware
  • Deleted Microsoft Office Related Files

Further Information and Manual Repair

No matter, what the cause of this error is, it is advisable to resolve it immediately without any delays. This error may pose serious threats to your PC is not repaired timely and also cause you a great deal of inconvenience limiting you from using Microsoft software programs. Here are some of the best and easy DIY methods that you can try to resolve this issue. To work around these methods you don’t have to be a technical whiz or a computer programmer. Let’s get started:

Method 1 - Use System Restore to Undo Changes Made Recently

During any program deletion, you may have accidentally deleted Microsoft related files because of which you may be experiencing error 1713 on your PC. In such an event, the best way to resolve is to undo recent system changes. To do this, use Windows System Restore Utility. This is inbuilt in Windows. To access System Restore Utility, simply press start and type System Restore in the search box and press enter. Now follow the steps in the Wizard to choose a restore point. Once you select, reboot your PC to activate changes.

Method 2 - Update Drivers

One of the many causes of error 1713 is hardware failure. Hardware failure indicates driver issues. To resolve the problem it is advisable to delete the outdated drivers and update new versions on your PC.

Method 3 - Scan for Malware

Malware can also trigger such error codes on your system and corrupt important files. Therefore remove malware immediately from your PC by running an antivirus. Antivirus will detect and delete all malicious programs in no time.

Method 4 - Repair the Registry

Broken entries, junk files, and invalid registry keys corrupt the registry thereby generating error codes. To resolve you first need to clean the registry and repair it. For this download Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner removes all bad entries stored in the registry, cleans it and repairs the damaged files in just a few clicks. Click here to download Restoro.
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Fix Error Code 0xc0000225 in Windows 10
Error 0xc0000225 is the error that occurs on system startup, most times error just disappears all by itself but in some cases, it can be really persistent and can even cause you not to be able to enter the system that could be a really annoying thing, especially if there is some important task waiting to be finished. In this guide, we will present you with solutions for this error and how to solve it so you can get back to work as soon as possible.

Solution if you can not log into windows due to repeating error

If an error repeats itself constantly and you are unable to boot into Windows itself you will need to prepare Windows boot USB. You can download the Microsoft media creation tool here and then use it to create a bootable USB with Windows 10. Once the USB is done reboot your system and boot from USB. CHoose repair Windows instead of install and follow onscreen instructions.

Solution if you can log into Windows

If you can log into Windows bring up the command prompt in administrator mode and type in it SFC /SCANNOW followed by ENTER, wait for the whole operation to finish, and then reboot the system.
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DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION
If you encounter the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION Blue Screen error with an error code of 0x000000CE then it means that a driver failed to cancel the pending operations before unloading. Some of the driver files that might be the culprit include the intelppm.sys, intcdaud.sys, tmxpflt.sys, mrxsmb.sys and asusptpfilter.sys. This kind of Blue Screen error occurs when the driver failed to cancel lookaside lists, worker threads, DPCs, and other items before unloading. You can usually identify which driver file is triggering the BSOD error in the BSOD error itself since its name would be printed on the blue screen and stored in memory at the location (PUNICODE_STRING) KiBugCheckDriver. Refer to the possible solutions given below to fix the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Disable the BIOS Memory options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Try analyzing the Memory Dump Files

You can also try to analyze the Memory Dump files as it can help you identify the root cause of the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 7 – Try checking the Registry settings

You might also want to try disabling the concerned driver file if it is mentioned in the Stop error. For example, if the stop error mentioned the “intelppm.sys” driver file then you have to disable this driver file since it is most likely the culprit. To do that, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to the this registry path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Processor
  • From there, double click on Start and change its value to “4”.
  • Now go to this path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Intelppm.
  • Set its value to “4” and then restart your computer to apply the changes made.

Option 8 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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AMD asking for US investigation of Realtek

AMD and ATI Technologies ULC have filed a complaint in the United States International Trade Commission against Realtek Semiconductor and TCL Industries Holdings claiming that they have violated five patents.

amd ati logo

The complaint has automatically triggered an investigation from USITC which has responded that they will look into certain graphics systems, components thereof, and digital televisions with components from Taiwan-based Realtek and the China/Hong Kong-based TCL Industries Holdings (and its subsidiaries).

AMD and ATI are seeking an exclusion order and cease and desist orders for the sale of the products. The investigation officially started on July the first. AMD and ATI claim that Mediatek and TLC Industries violated five patents on various technologies used in graphic cards.

The ATI patents include texture decompression techniques, a graphics processing architecture with a unified shader, and a multi-threaded graphics processing system (patents 7,742,053 claims 1-9, 8,760,454 claims 2-11, and 11,184,628 claims 7-12). The AMD patents cover a method and system for synchronizing thread wavefront data and events. A patent covers a processing unit that enables asynchronous task dispatch (patents 8,468,547 claims 16-21, and 8,854,381 claims 15-20).

This is not the first time AMD and ATI have asked for a USITC investigation, in 2017 they were targeting LG, Vizio, Mediatek, and Sigma Designs. The previous investigation has been concluded with the settlement between parties, how this one will go we shall see and keep you updated as we move along.

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Fix Lost internet connection in Windows 10
Losing an internet connection is not a pleasant thing, especially if it happens often. If you are a gamer this phenomenon can be very disturbing since it can stop your progress or even get your account banned if you are playing competitively. Luckily we have the solution for this annoyance, keep on reading and follow the guide.
  1. Update your driver

    Outdated or wrong drivers can cause a lot of issues and the device can exhibit strange behavior this way. To update driver Right-click on Start Click on Device Manager Locate your network adapter, wifi card, or device you are using for internet access right-click on it and choose update driver
  2. Renew IP

    Right-click on Start Click on command prompt (admin) In command prompt type ipconfig /renew and press ENTER
  3. Reset Winsock API

    Right-click on Start Click on command prompt (admin) In command prompt type netsh winsock reset catalog and press ENTER then type netsh int ipv4 reset reset.log and press ENTER reboot PC
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Enable or Disable Automatic Encryption
You might be familiar with the Encryption File System or EFS algorithm if you rather keep your files and folders encrypted. Encryption File System is a built-in feature in Windows 10 which allows users to secure their important files. Although there is an alternative way for you to secure your data on your Windows 10 computer, you can’t ignore the fact that the main advantage of an Encryption File System over BitLocker is that the former can help you encrypt a particular folder rather than encrypting the whole hard drive partition. If you move a file inside a folder encrypted with the Encrypting File System it will automatically get encrypted. There are some users who like this feature but unsurprisingly, there are some that don’t. So if whether you want your files encrypted when you place them in an encrypted folder or if you want to keep it as it is, read on as to how you can do it either way. You can enable or disable automatic encryption of files moved to encrypted folders in Windows 10 using the Registry Editor or the Group Policy Editor. Before you proceed, make sure to create a System Restore Point first because the modifications you’re about to make in your computer might affect its overall functioning so if anything goes wrong, you can always undo the changes. Once you have that covered, refer to the options given below to enable or disable automatic encryption in Windows 10.

Option 1 – Enable or disable automatic encryption using Registry Editor

  • Press the Win key + R key at the same time to open the Run dialog box.
  • Then type “Regedit” in the field and press Enter to open the Registry Editor and if a User Account Control or UAC prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this key location: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorer
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name the newly create DWORD to “NoEncryptOnMove” and press Enter to save it.
  • After that, double click on the NoEncryptOnMove DWORD and set its value to the following preferences:
    • 1 – Disable Auto Encryption of files moved to encrypted folders.
    • 0 – Enable Auto Encryption of files moved to encrypted folders.
  • Now close the Registry Editor and restart your computer to successfully apply the changes made.

Option 2 – Enable or disable automatic encryption using the Group Policy Editor

  • Press the Win + R keys to open the Run box and type “gpedit.msc” in the field and press Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer ConfigurationAdministrative TemplatesSystem
  • Next, look for the “Do not automatically encrypt files moved to encrypted folders” option and double click on it to set the policy. From there, you will see the following description:
“This policy setting prevents File Explorer from encrypting files that are moved to an encrypted folder. If you enable this policy setting, File Explorer will not automatically encrypt files that are moved to an encrypted folder. If you disable or do not configure this policy setting, File Explorer automatically encrypts files that are moved to an encrypted folder. This setting applies only to files moved within a volume. When files are moved to other volumes, or if you create a new file in an encrypted folder, File Explorer encrypts those files automatically.”
  • Now select one of the radio buttons below depending on your preference:
    • Not Configured or Disabled: Enable Auto Encrypt of files moved to EFS Encrypted folders.
    • Enabled: Disable Auto Encrypt of files moved to EFS Encrypted folders.
  • Then click on the Apply and OK buttons to save the changes made.
  • Exit the Group Policy Editor and restart your computer.
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Fix ERR_CONNECTION_RESET in Chrome
This post will help you fix the ERR_CONNECTION_RESET error in Google Chrome. This error indicates that the Chrome browser wasn’t able to establish a stable connection or that there really is no connection at all with the website you are trying to open. This error does not occur on all websites though. When you encounter this kind of error message you will see the following message on your Google Chrome browser:
“This website is not available, The connection to example.com was interrupted, Error 101 (net:: ERR_CONNECTION_RESET): The Connection was reset.”
Note: You need to follow the options given below to fix the ERR_CONNECTION_RESET error and make sure to reload the webpage each time you complete following each one of the fixes.

Option 1 – Check the Network Cables and restart the router then reconnect

Of course, the first thing you can try is to check if the network cables connected to your computer or router are properly connected. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Try removing the Proxy

Removing the Proxy might also help you in fixing the ERR_CONNECTION_RESET error in Chrome. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to increase the Maximum Transmission Unit (MTU)

You can also try increasing the Maximum Transmission Unit to fix the error. To do so, follow these steps:
  • Open Settings and go to Network & Internet > Ethernet.
  • From there, take off the Active Wireless / Wired Network Connection.
  • Next, open Command Prompt as admin.
  • Then type the “netsh interface IPv4 set subinterface “Ethernet 4” mtu=1472 store=persistent” command and hit Enter to execute it.

Option 4 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the ERR_CONNECTION_RESET error in Chrome. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 5 – Disable the AppEx Networks Accelerator feature

The AppEx Networks Accelerator is known to slow down network connections. Some users reported that it slows down the network speed by 70% up to 80% which is why you need to disable it. Here’s how you can do it:
  • Go to Settings and select Network & Internet and from there select Ethernet > Change adapter options.
  • Next, right-click on the network connection and select Properties.
  • Then look for AppEx Networks Accelerator and uncheck its checkbox.
  • Now click the OK button to save the changes and then check if the error is now fixed.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the ERR_CONNECTION_RESET error.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.

Option 8 – Try to disable the Wi-Fi Miniport

  • In the Cortana Search box, type “command prompt” then right-click on the search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, type the commands listed below and hit Enter right after you key in each one of them.
    • netsh wlan stop hostednetwork
    • netsh wlan set hostednetwork mode=disallow
  • Now exit Command Prompt and tap the Win + R keys to open the Run dialog box.
  • Type “cpl” in the field and hit Enter to open Network Connections.
  • From there, look for Microsoft Virtual Wi-Fi Miniport and right-click on it, and then select Disable.

Option 9 – Start Chrome in Safe Mode

The same with Windows Safe Mode, starting Chrome in Sage mode will open the browser but without all the user settings and extensions. And then try opening the website you were trying to open earlier.

Option 10 – Reset Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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Easily repair Server is not accessible
There are a lot of users who use their Windows 10 PCs to create and access data on their servers using their network. However, some of them reported getting an error saying that the server is not accessible. Here’s the full content of the error message:
“\server is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Logon Failure: The target account name is incorrect.”
If you are among the users who experience the same issue, read on as this post will help you resolve this error when accessing your server. But before you start troubleshooting the problem, you might want to perform System Restore, especially if tend to create one. To use System Restore, here’s what you have to do:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the ACPI.sys Blue Screen error now’s the time for you to make use of the potential fixes laid out below.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try checking the status of the Workstation Service

You might want to check the status of the Workstation Service as the error might have something to do with it.
  • Tap the Win + R keys on your keyboard to launch the Run utility.
  • Then type “services.msc” in the field and click OK or hit Enter to open the Windows Services Manager.
  • After opening the Services Manager, you will see a list of all the services on your computer and from there, locate the Workstation Service.
  • Double click on the Workstation Service to open its Properties.
  • Next, Stop the Service and Start it again or you can also right-click on it and select Restart and then make sure that its Startup type is set to Automatic.
  • Now restart your computer and check if the error is fixed.

Option 3 – Try to change the File Sharing Connections setting

You can also try to change the File Sharing connections setting. All you have to do is go to Control Panel > Network and sharing center > Advanced sharing settings > File sharing connections. From there, you need to select “Enable file sharing for devices that use 40 or 56-bit encryption and check if it helps in fixing the problem. If not, undo the changes you’ve made and proceed to the next given option.

Option 4 – Try checking the Network Configuration

Checking the Network Configuration can also help you fix the error. Refer to the steps below to do so:
  • Right-click on the Wi-Fi connection or on the Ethernet connection icon located in the system tray.
  • Then select open Network and Internet Settings and then click on the “Change Adapter Options”.
  • After that, a new window will appear and from there, select the network connection that connects your computer to your network – this can either be a Wi-Fi connection or Ethernet connection.
  • Right-click on that connection and select Properties where you will see a list of items.
  • Select the Internet Protocol Version 4 or Internet Protocol Version 6 from those items according to your system requirement.
  • Then click on the Properties button.
  • Check if everything is now configured as to how it is supposed to be and then check if the error is resolved.

Option 5 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 6 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
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Fix Windows Update error 0x80096004
Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”
To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.
  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
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Media Creation Tool Error 0x80042405-0xA001A
As you know, the Windows Media Creation Tool is a great utility in Windows that helps lots of users in installing Windows on their PCs. However, just like any other program in Windows, it also experiences a couple of issues every now and then. So in this post, you will be guided on how you can resolve a particular issue in the Media Creation Tool which is the error 0x80042405-0xA001A. You can encounter this error while creating a USB installation media used in installing Windows 10. When getting this kind of error in the Windows Media Creation Tool, you will see the following error message on your screen:
“We’re not sure what happened, but we’re unable to run this tool on your PC, Error code 0x80042405 – 0xA001A”
The error 0x80042405 – 0xA001A occurs while creating a bootable USB installation drive. This is a common error faced by many users and it has something to do with the USB hardware. To get this issue fixed, here are some suggestions you could check out.

Option 1 – Try to reformat the USB drive

Reformatting your USB drive might help in fixing error 0x80042405 – 0xA001A.
  • Open This PC and right-click your USB drive from there then select Format.
  • Next, select FAT32 as the drive type and uncheck the “Quick Format” option.
  • After that, try to run the Windows Media Creation Tool again and check if the error is fixed or not. But hopefully, it should work since formatting the drive as FAT32 will give the driver a proper type and would resolve any minor issues in the drive.

Option 2 – Copy the Windows Media Creation Tool to the USB drive

If the first option didn’t work, you might want to copy the latest version of the Media Creation Tool to the USB drive. After you do that, you can run it from inside the drive. This is actually a working fix and can definitely get the USB drive to run with Windows inside it so it should resolve the error 0x80042405 – 0xA001A on the Windows Media Creation Tool.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 4 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.
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