Checking the Bluetooth Battery level

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

Compare Exchange128 error – What is it

Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.

Solution

Error Causes

The CompareExchange128 error normally occurs due to two possible reasons:

• CPU lacks CMPXCHG16b Instruction
• Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.

Further Information and Manual Repair

One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.

NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.

Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b

Method 1 – Update your BIOS

This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:

1. Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.

2. Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.

3. Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.

Method 2 – Install Windows 10 32-bit version

If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:

1. Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.

2. After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.

3. When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.

4. Download Windows 10, 64-bit version.

5. Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.

6. Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.

7. Once the installation is complete, you’ll have the 64-bit version of Windows 10.

Method 3 – Buy a new processor/motherboard

If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.

Method 4 – Download an automated tool

If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.

Prompted For A Product Key – What Is It?

Some Windows 7 or Windows 8/8.1 users are having a hard time upgrading to Windows 10 as they are being prompted for a product key. By default, the Windows 10 operating system does not require a product key and users should not be prompted for one, given you upgraded your computer from an activated Windows 7 or Windows 8/8.1 license or from the Windows 10 Preview build. However, there are some users encountering this problem and there are several reasons for this.

Solution

Error Causes

There are a few reasons why some users are being prompted for a product key when upgrading to Windows 10:

• Windows 7 or Windows 8/8.1 license is not activated.
• You’re upgrading to Windows 10 final release from a preview build.
• There are broken operating system files.
• Activation servers get overwhelmed due to the high volume of upgrades.
• The Windows 10 copy you downloaded does not correspond with the current Windows system you are upgrading from.

Further Information and Manual Repair

Before you can fix this problem, you need to know why you’re being prompted for a product key. Some things you should know about Windows 10 product key activation are the following:

• You cannot activate Windows 10 using your Windows 7 or Windows 8/8.1 product key. Windows 10 has a unique product key.
• Error codes such as 0x8007232b, 0XC004E003, 0x8007007B, or 0x8007000D might pop up during system upgrade especially when the activation servers get overwhelmed with the high volume of upgrades.
• You don’t really need to know your Windows 10 product key.

Now, if ever you’re prompted for a product key when you’re upgrading to Windows 10, you can apply the following methods:

Method One: Give It A Few Days

If you’ve been prompted for a product key upon upgrading to Windows 10, you should click on the “Do this later” option. Wait for a few days then Windows 10 will get activated automatically.

Method Two: Download A Copy of Windows 10 Corresponding Your Current System

One of the reasons Windows users are being prompted for a product key when upgrading to Windows 10 is that they have downloaded a wrong edition of Windows 10 and do not correspond with your current system.

• Users of Home Basic, Home Premium, Windows 7 Starter, Windows 8.0 Core, and Windows 8.1 Core should download Windows 10 Home ISO.
• Users of Windows 7 Ultimate, Windows 7 Professional, Windows 8.0 Pro, and Windows 8.1 Pro should download Windows 10 Pro ISO.

NOTE: Users of Windows 7 Enterprise, Windows 8.0 Enterprise, and Windows 8.1 Enterprise are not eligible for the free upgrade offer.

Method Three: Ensure Windows Is Activated

If your Windows 7 or Windows 8/8.1 is not genuine or activated, you will get prompted for a product key. You need to make sure first your current system is activated.

1. Click on Start then right-click Computer. For Windows 8 and up users, you can simply press on Windows key + X then select Choose Properties.
2. When the Properties window appears, check if the Windows you’re running is activated.

Method Three: Reset License Status

1. Press on Windows key + X.
2. Select Command Prompt (Admin).
3. Once the command prompt window appears, type vbs –rearm then press Enter.
4. Exit Command Prompt then restart your PC.
5. Input the product key by following the instructions given.

Method Four: Force Activation

1. Press on Windows key + X
2. Select Command Prompt (Admin).
3. Once the command prompt window appears, type vbs –ato then press Enter.
4. Exit Command Prompt then restart your PC.

Method Five: Run System File Checker

Another thing you can try doing is to run the system file checker utility to scan if there are any broken operating system files. In doing so, you’ll be able to detect problems that might be preventing the product activation of your Windows 10 upgrade.

Method Six: Contact Microsoft Activation Center

If in case you’ve exhausted all your resources and you are still being prompted for a product key when upgrading to Windows 10, you can try contacting the Microsoft Activation Center for further details. Check here for the appropriate telephone numbers to contact.

Method Seven: Download An Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

What Is STOP 0x00000014 Error?

0x00000014 error is actually an error that is always displayed on a STOP message.

It is also known as Blue Screen of Death, abbreviated as BSOD. When this error occurs, the message that is displayed to the user either says ‘STOP: 0x00000014’ or states ‘CREATE_DELETE_LOCK_NOT_LOCKED’. It is crucial to fix this error to ensure your program is functioning appropriately. If this error message is not rectified, you might be opened to other error messages, such as error code 0x000000d1. 

Solution

Error Causes

As far as the causes of STOP 0x00000014 error are concerned, this error usually occurs when a device driver or hardware problem occurs. This error may also occur if users attempt to run some specific application or update or modify an existing application. When a 0x00000014 error occurs, the operating system restarts to disable the PC from performing any further.

Without taking into consideration the causes of its occurrence, it is crucial to make sure that the 0x00000014 error is fixed as soon as possible to eliminate any undesired inconvenience in the future.

Further Information and Manual Repair

A lot of times when an operating system tries to recover from the STOP 0x00000014 error, the user is prompted that Windows has recovered from an unexpected shutdown.

However, if Windows fails to recover on its own, manual repair has to be performed.

While there are several ways this error can be fixed, some of the most effective and efficient ways of troubleshooting the 0x00000014 error are listed below as follows.

• Restart your computer. Often simply restarting the computer can help eliminate the problem.
• If restarting the system doesn’t help, find if you have recently modified or altered any hardware or driver. It is possible that the 0x00000014 error has been caused by the recent modification. Undo the changes and find out if the error occurs again. If it doesn’t, it is highly likely the issue has been resolved.

However, if the error persists, some solutions that may work are outlined below.

• Start your system using the Last Known Good Configuration. This will undo any changes in the driver and recent registry.
• Another solution is to manually perform System Restore. This will also return the system back to its former state.
• Another idea that my work is to use roll back the device driver. When the driver will return to its previous version, the problem will easily be resolved.

To keep the 0x00000014 error from occurring in the future, it is advised to unplug any newly installed hardware or reinstall any deleted software.

If you're not tech-savvy and wish to get this error code rectified in a jiffy, download a powerful automated tool and perform a computer scan.

Sharing is caring, an old saying says. I completely agree and that is reason enough for this article filled with sharing goodness. Holidays are coming and I hope that the holiday spirit is strong with you, that you will spend them in peace and with loved ones. All that being said wouldn’t it be great if you can spend some joy with close ones and share some of your games on their account so they can enjoy them as well? Well, you can and it is not complicated as well. Follow this easy guide to see how can you get someone’s account up and running with some of your games.

The steam Family sharing feature

The family Sharing feature inside Steam will let you share your games to another account so owners of that account can play games that you have purchased without the need to buy themselves. You can allow up to 5 accounts and 10 devices to play your library games, and owners of these accounts will have their own achievements. Be aware that enabling this option will place your entire library on the share, you will not be able to choose which games you would like to share and therefore any kind of parental controls are not applying here. Also know that once the game is running on one device, others will have to wait for one playing to finish before they can get a spin on it. Only the owner of the game can play whenever he wants as a priority but others will have to wait for the game to be not run by someone else.

How to Share Your Game Library

In order to share your game library have a person, you wish to share games with at his device on ready to go and enable steam guard on your account. To enable steam guard login into your account and on the top left corner click on Steam and then on Settings. Inside settings click on the Manage Steam Guard Account Security button. Choose the way of authentication either by mail or steam guard mobile app. Check Get Steam guard codes by email radio button and re-login into account.

Sharing Games on another Steam account

Now that Steam Guard is enabled on the primary account let’s share some games!!! Inside client again, in the top left click on Steam and again on settings. In the left panel choose and click on Family. Inside Family section check box beside Authorize Library Sharing on This Computer. Log out of your account and login into the client user account credentials you wish to share your library with (this is your friend or cousin account, they need to log in to Steam client on your computer but with their credentials). After they have successfully logged in, log them out and re-log with your account again. Now go again into Steam > Family and now you should see an account in the box at the bottom with the user name or your friend or relative. Confirm that this is an account that you wish to share the library with by clicking on the checkbox next to the name. Now let users login into the desired device with their credentials and they will have access to your entire library. Happy gaming!

If there are any third-party add-ons or proxy settings that interfere with your Windows 10 computer’s internet connection, then you will most likely encounter a problem where you see an error message saying, “Website is online but isn’t responding to connection attempts” when you try to run the Network Adapter troubleshooter. Like pointed out, this kind of error can be caused by some proxy settings that prevent the connection. On the other hand, it could also be caused by some third-party add-ons. To fix this error, read on as this post will guide you on what you can do to fix it. You can try to turn off the proxy settings or disable the add-ons on your browser. You can also try resetting both the TCP/IP and DNS as well as reset the network. For more details, refer to the options provided below.

Option 1 – Try to turn off the proxy settings

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try disabling the add-ons or browser extensions

The next thing you can do to fix the problem is to disable any extensions or add-ons on your browser. For instance, if you are using Chrome, here’s what you have to do:

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 3 – Try to update the Network Adapter Driver

Follow the steps below to update your Network Adapter Driver:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• From there, expand the list of all the network drives and update each one of them.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 4 – Try to reset the TCP/IP and the DNS cache

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:

• In the Windows start to search, type “command prompt” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, execute this command: netsh int ip reset resettcpip.txt
• Next, execute this second command: ipconfig /flushdns
• Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Try to reset the Network

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

You might have experienced a situation where you’re trying to install or update your Java application on your Windows 10 computer but were not able to do so for some reason. One of the problems you can encounter while updating or installing Java is Error Code 1603. There are two ways you can install Java – you have the option to choose where to get Java either from the online download or offline download. There are times when before you can install Java, you might have to disable the firewall first as it may interrupt the Java online installation. And while doing so, if you are getting the “Java Update or Install did not complete – Error Code 1603” error message, read on as this post will show you what you can do to fix it. At the time of writing, the exact cause of this error is still unknown. On the other hand, you must still check if you have fulfilled all the system requirements needed to install Java. You have to make sure that your Windows 10 PC has sufficient disk space available for the Java installation or update. In addition, you also have to make sure that you meet all the hardware requirements and you are using a popular web browser for the installation, and that you have administrative privileges for download and installation. To fix the “Java Update or Install did not complete – Error Code 1603” error, here are some suggestions you can try.

Option 1 – Restart your computer before you install the new Java package

You might have to restart your computer if you got the error code 1603 while installing Java through an offline download.

• Restart your computer.
• Next, download and install the offline installer of the Java package from the official site of Java and not some third-party source.
• In the prompt box that appears while downloading the Java package, select the option Save in and save the package in your preferred folder.
• After that, navigate to the saved, downloaded package on your computer and then double click on the file to begin the installation process.

After that, if it didn’t fix the problem and you’re still getting the error code 1603, follow the next given option below.

Option 2 – Uninstall the old versions of Java before you install the new package

• Open the Control Panel.
• After that, click on Programs and features.
• Then select the old Java package and click on Uninstall.
• Restart your computer and then try installing the new Java package again from its official site.

Option 3 – Disable the Java content in the browser you’re using via Java Control Panel and reinstall Java

• Open the Control Panel again.
• And then click on the Java icon to open the Java Control Panel.
• Next, navigate to the Security tab and then uncheck the “Enable Java content in the browser” option.
• Then click on Apply and then Ok to save the changes made.
• Now install the new Java package again after you download it from its official website.
• Once the installation is completed, re-enable the “Enable Java content in the browser” option in the Java Control Panel as it is essential especially if you are running Java content in your browser.

iLivid is a video download manager for YouTube and other third-party video-hosted websites. iLivid download manager has powerful features that make it the fastest and easiest way to download hosted files. iLivid includes XBMC plug-ins that let you play almost all popular audio and video formats, in any available protocol and in any media type: streaming, CDs, DVDs, and RAR and archived files from your hard drive.

Livid is a program developed by Bandoo Media Inc. Upon installation, it defines an auto-start registry entry which allows the program to run on each boot for the user who installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with.

Multiple Anti-Virus scanners have detected iLivid as a possible Malware and are therefore not recommended.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your computer system and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUP briefly, typically tag along as a software package when downloading the program and could cause serious problems for computer users. The term PUP was actually coined to identify this downloadable crapware as something other than malicious software. The primary reason for this is the fact that the majority of PUPs get into users’ computers not because they exploit security weaknesses, for instance, but mainly because the users grant consent to install it – unwittingly in many instances. However, it is obvious that PUPs continue to be bad news for PC users as they could be really detrimental to your computer in numerous ways.

How does unwanted software affect you?

PUPs come in various forms; having said that, many are classified as adware, which always displays irritating ads and advertising banners on internet pages that you’re exploring. Additionally, they come in the form of web browser extension add-ons and toolbars. Not only they entirely fill up space on your computer screen, but toolbars could also manipulate search engine results, monitor your web browsing activities, decrease your web browser’s efficiency, and slow down your web connection to a crawl. PUPs load up a nasty bite if left unchecked. Some PUPs carry keyloggers, dialers, and other software to gather your personal details which might lead to identity theft. Often, such software will turn off security protections and settings to take control over your computer, making that computer susceptible to online hackers and data thieves. At a minimum, PUPs slow your PC down with every added program.

Preventing unwanted programs

• When installing anything on your desktop, always study the fine print, including the EULA. Don’t accept terms of use that are for bundled programs. • Choose the “custom” install whenever installing an application. In particular, focus on those tiny boxes that have been checked as default, where you may ‘agree’ to get advertisements or install software bundlers. • Use an advert blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These software programs will establish a wall between your computer and cybercriminals. • Avoid installing applications you don’t really need. Do not ever install software programs that appear suspicious or malicious. • Don’t download programs from popups, internet advertising, file sharing sites, and also other unreliable sources; be cautious about any preset, unwanted options when downloading software. Avoid going to weblogs and sites that promote pirated software.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

Malware could potentially cause a lot of damage to your personal computer. Some malware is designed to interfere with or prevent things that you wish to do on your computer. It may not allow you to download anything from the net or it will stop you from accessing some or all of the internet sites, particularly the anti-virus websites. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your computer system. There are a few solutions you could try to get around with this issue.

Download the software in Safe Mode with Networking

If the malware is set to load automatically when Microsoft Windows starts, getting into Safe Mode may block the attempt. Since just the bare minimum programs and services launch in safe mode, there are hardly any reasons for conflicts to take place. Below are the steps you have to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) After switching on the computer, hit the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and press Enter. 3) Once this mode loads, you will have the internet. Now, make use of your web browser to download and install Safebytes Anti-malware. 4) Immediately after installation, run a full scan and allow the software program to get rid of the threats it finds.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular internet browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to a different internet browser with built-in safety features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Run anti-virus from your USB drive

Another option is to save and run an anti-malware software tool entirely from a Pen drive. Follow these steps to use a USB drive to fix your corrupted computer. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Put the USB drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) Select the drive letter of the flash drive as the place when the wizard asks you where you want to install the antivirus. Follow the on-screen instructions to complete the installation process. 5) Unplug the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus program EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all kinds of malware.

Let's Talk About SafeBytes Security Suite!

If you’re looking to download an anti-malware application for your computer, there are various tools in the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a free or paid program. Some of them are excellent, some are decent, while some will ruin your computer themselves! You have to select a company that creates industry-best anti-malware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the highly recommended tool for the security-conscious individual. Safebytes is one of the well-established PC solutions companies, which offer this complete anti-malware application. This software program could easily identify, eliminate, and protect your PC from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications. There are lots of amazing features you will get with this security product. Here are some popular features present in this software: Real-time Threat Response: SafeBytes gives complete and real-time security for your personal machine. It will check your personal computer for suspicious activity at all times and safeguards your personal computer from unauthorized access. Anti-Malware Protection: This deep-cleaning anti-malware application goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Web Security: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the net. High-Speed Malware Scanning Engine: Safebytes Anti-Malware, with its advanced scanning engine, offers super-fast scanning that can promptly target any active online threat. Lowest CPU/Memory Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms. 24/7 Online Technical Support: You will get 24/7 technical support to quickly resolve any problem with your security application.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of iLivid without using an automated tool, it may be possible to do so by deleting the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and uninstalling it. It is also recommended to factory reset your browser to its default condition to fix corrupt settings. If you decide to manually remove the system files and registry entries, utilize the following list to ensure that you know exactly what files to remove before executing any actions. However, editing the registry is really a complicated job that only advanced computer users and professionals should try to fix the problem. Moreover, certain malicious programs are capable to defend against its deletion. It is recommended that you do the removal process in Windows Safe Mode.

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.