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Fix Remote Desktop: Your credentials ...

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem.

When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change.

If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.

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How to Fix Error Code 1309

What is Error Code 1309?

Error code 1309 is an error code that occurs when installing either Microsoft Office 2003 or Microsoft Office Project 2003. This error code may hamper your ability to run and use applications associated with Microsoft Office. To ensure installation is successful, it is first advisable to fix this error code. Error 1309 is displayed in any one of the two formats illustrated below. When installing Microsoft Office Project 2003, the error message may pop up as:
Error 1309. Error reading from file:    pathfilename.cab. Verify that the file exists and that you can access it.
When installing Microsoft Office 2003, the error message may appear in the following format: Fatal Error During Installation

Solution

Restoro box imageError Causes

Error code 1309 message may appear during Microsoft Office installation due to several reasons. These include:
  • Problems in the Oclncore.opc file. Project 2003 uses this version of the file for program installation.
  • Lack of adequate use permission
  • The requested file was not found
  • Setup registry entries are modified in an unacceptable manner
To avoid inconvenience and access Microsoft Office 2003 or Microsoft Office Project 2003, it is recommended to fix the error immediately.

Further Information and Manual Repair

To resolve this error you don’t need to be a technical whiz. Here are some of the best, easiest, and proven do-it-yourself methods to resolve error 1309 on your computer screen instantly.

Method 1 - Change CacheLevel Settings

If the problem is related to Oclncore.opc file then try changing CacheLevel settings. Follow these steps to work around this method.
  1. First, locate the PRJPRO*.XML file in the FILESSETUP folder of the Project 2003 installation source and then open this file in the Notepad.
  2. Also, make sure that you do not open the file as read-only and make sure that a checkmark is not displayed next to Word Wrap on the Format menu.
  3. The next step is to search the file for the following text string: OCLNCORE.OPC_1033.
  4. Now on the line where this string is located, change the CacheLevel=’1’ setting to the following CacheLevel=’3’ save the file back to the original location, and then quit Notepad.
After the changes are activated, try installing the software again on your system. If it installs successfully, then this means error 1309 is resolved. If the error still persists then try other given methods.

Method 2 - Configure security settings to get full permission

When the cause of error 1309 on your PC is related to lack of adequate permission issues, then configure security settings to resolve. To do this, simply locate the folder on your installation drive. Then right-click the folder and click Properties. On the Security tab, click edit and now make sure your user name is added to the list. Grant required security permissions and then click OK to save changes. After this, try installing Microsoft Office 2003 again on your system.

Method 3 - Copy the requested file from another source

If the error 1309 pops up because the requested file was not found, then try this method. Simply copy the file specified in the error to the destination directory. For example, if the error shows data1.cab was not found, then copy this file from another source and paste it into the directory specified in the error description.

Method 4- Remove bad registry entries

Bad registry entries are responsible for registry setup modification. If this is the reason for error code 1309, then download Restoro. This is a user-friendly PC Repair Tool embedded with a powerful registry cleaner. It scans and removes all bad and invalid entries accumulated in the registry. It cleans and repairs the registry resuming it back to its normal function. Click here to download Restoro and repair error 1309 today.
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How to Fix Explorer.exe System call failed
One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer. This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:
  • First, right-click on the Taskbar and select the Task Manager.
  • Next, expand the Task Manager window to see all the active processes.
  • From there, look for the Windows Explorer process, right-click on it and select Restart.
  • After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe
Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.
  • Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the process is done, restart your computer and see if the error is fixed.
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What to do if Mouse Pointer lags or freezes in Windows 10
Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:
  • Click on Mouse and Touchpad.
  • Next, click on Additional Mouse Settings located in the right pane.
  • After that, click on the “Use Default” option under the Pointer tab.
  • Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.
  • Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
  • After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
  • If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.
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Change mouse pointer size & style in Windows11
mouse pointerWindows 11 provides several different ways to make your cursor stand out and be easier to spot inside it. You can make the mouse pointer larger, invert it, or change its color.
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Accessibility in the sidebar
  3. Select Mouse Pointer and Touch
  4. Adjust mouse cursor size with size slider by clicking on circle and dragging it left or right
  5. Under Mouse Pointer Style pick desired style from White, Black, Inverted, and Custom
    1. White: The cursor is white with a black outline (standard setting)
    2. Black: Cursor is black with a white outline
    3. Inverted: Cursor automatically changes color to an inverted version of the color it is currently hovering over
    4. Custom: You can pick the color for the cursor that you want.
And that is all about it, once you are done with pointer customization just close settings, all changes are saved automatically.
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Babylon Removal Tutorial

What is Babylon?

Babylon is a self-published computer dictionary and translation program. Babylon is a tool used for translation and conversion of currencies, measurements, and time, and for obtaining other contextual information. The program also uses a text-to-speech agent so users hear the proper pronunciation of words and text. Babylon’s translation software adds the Babylon toolbar identified as a browser hijacker. This toolbar may modify the homepage of the browser. It adds a Scheduled Task, Startup file, and Registry Keys that allow it to run at any time. A Windows Firewall exception is also added for the software, allowing it to connect to the internet without content.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software program, commonly a browser add-on or extension, which causes modifications in browser settings. Browser hijackers will do a number of things on your computer. Often, hijackers will force hits to internet sites of their choice either to increase targeted traffic generating higher ad revenue, or to obtain a commission for each and every user visiting there. It could seem harmless, but the majority of these websites aren’t legitimate and can present a significant risk to your online safety. Additionally, hijackers can make the entire infected system fragile – other harmful malware and viruses will take hold of these opportunities to get into your PC effortlessly.

Signs of browser hijacker malware

There are several symptoms of browser hijacking. Here are a few of them: the home page of your browser is changed all of a sudden; new bookmarks pointing to porn websites are added to your favorite pages; the default browser settings have been modified and/or your default search engine is altered; unsolicited new toolbars are added to your internet browser; you notice a lot of pop-ups on your computer screen; your web browser gets sluggish, buggy, crashes frequently; you cannot go to certain sites such as homepages of anti-malware software.

How it infects your computer

Browser hijackers may use drive-by downloads or file-sharing networks or perhaps an email attachment in order to reach a targeted computer system. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. Sometimes you might have accidentally accepted a browser hijacker as part of a software bundle (usually freeware or shareware). Examples of well-known browser hijackers include Fireball, GoSave, Ask Toolbar, CoolWebSearch, Babylon Toolbar, and RocketTab. The existence of any browser hijacker on your system will considerably diminish the browsing experience, monitor your online activities that lead to troublesome privacy issues, produce system stability issues and finally cause your PC to slow down or to a nearly unusable state.

Browser hijacker removal tips

Some hijackers can be easily removed by deleting the free software they were included with or by eliminating any add-ons you’ve recently added to your computer system. Sadly, most of the software packages used to hijack a web browser are intentionally designed to be hard to eliminate or detect. And there’s no denying the fact that manual fixes and removal can be quite a difficult task for an inexperienced PC user. Besides, there are numerous risks associated with fiddling around with the pc registry files. Anti-malware application is extremely efficient when it comes to picking up and eliminating browser hijackers that regular anti-virus program has overlooked. To get rid of any kind of browser hijacker from your PC, you could download this top-notch malware removal tool – Safebytes Anti-Malware.

What To Do If You Cannot Install Safebytes Anti-Malware?

Practically all malware is inherently unsafe, but certain types of malicious software do much more damage to your computer than others. Certain malware types alter browser settings by adding a proxy server or modify the PC’s DNS configurations. In such cases, you will be unable to visit some or all websites, and thus unable to download or install the required security software to clear out the infection. So what you should do if malware prevents you from downloading or installing Anti-Malware? Even though this sort of problem can be tougher to get around, there are some actions you can take.

Boot Windows in Safe Mode

If the malware is set to run at Windows start-up, then booting in Safe Mode should prevent it. Just the minimum required applications and services are loaded when you start your laptop or computer into Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) After switching on the computer, hit the F8 key before the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to select Safe Mode with Networking and press ENTER. 3) Once this mode loads, you should have the internet. Now, make use of your internet browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Immediately after installation, do a full scan and allow the software to delete the threats it detects.

Obtain the antivirus software using a different browser

Certain malware may target vulnerabilities of a particular browser that obstruct the downloading process. The best way to overcome this problem is to opt for a web browser that is well known for its security measures. Firefox comprises built-in Phishing and Malware Protection to help keep you secure online.

Install security software on a flash drive

Another option is to store and run an antivirus program completely from a Thumb drive. Try these simple actions to clear up your affected computer using a portable antivirus. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Mount the USB drive onto the same PC. 3) Double-click the exe file to run the installation wizard. 4) When asked, choose the location of the pen drive as the place in which you would like to store the software files. Do as instructed on the screen to finish up the installation process. 5) Remove the flash drive. You may now utilize this portable anti-malware on the infected computer. 6) Double-click the antivirus software EXE file on the pen drive. 7) Press the “Scan Now” button to start the virus scan. If all the previously mentioned methods are not able to help you in downloading and installing the anti-malware, then you have no option but to reinstall the computer’s operating system to wipe out all of the data, including the harmful programs which are obstructing the anti-malware installation. If you are unclear regarding which method works best for you, simply call 1-844-377-4107 to speak to our computer professionals who can walk you through the process to fix your infected computer system.

SafeBytes AntiMalware Overview

Today an anti-malware program can protect your PC from different kinds of internet threats. But how to decide on the best one among countless malware protection application that is available in the market? You may be aware, there are several anti-malware companies and products for you to consider. A few of them do a good job in eradicating malware threats while many will harm your computer themselves. While looking for an anti-malware program, pick one which provides dependable, efficient, and total protection against all known computer viruses and malware. With regards to commercial application options, many people select popular brands, like SafeBytes, and they are quite happy with it. Safebytes is among the well-established computer solutions firms, which offer this all-inclusive anti-malware program. When you have installed this software, SafeBytes' sophisticated protection system will make sure that no viruses or malware can seep through your PC. SafeBytes anti-malware provides a myriad of enhanced features which set it apart from all others. The following are some of the great features included in the tool. Optimum AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can detect and remove the malware threats hiding within your computer system effectively. Real-time Active Protection: SafeBytes offers entirely hands-free real-time protection and is set to monitor, block, and destroy all computer threats at its very first encounter. They’re highly efficient in screening and getting rid of numerous threats because they’re regularly revised with new updates and safety measures. Web Filtering: Through its unique safety score, SafeBytes notifies you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the world wide web. Light-weight: This program is not “heavy” on the computer’s resources, so you’ll not notice any performance difficulties when SafeBytes is operating in the background. 24/7 Guidance: You can obtain totally free 24/7 technical assistance from their IT experts on any product queries or PC security concerns. SafeBytes has put together an excellent anti-malware solution to help you conquer the latest computer threats and virus attacks. There is no doubt that your computer system will be protected in real-time as soon as you put this software to use. So if you’re trying to find a comprehensive antivirus program that’s still easy to use, SafeBytes Anti-Malware is exactly what you need!

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Babylon without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Babylon
Files: $APPDATABabylonToolbarBabylonToolbar $APPDATABabylonToolbar $PROGRAMFILESBabylonToolbarBabylonToolbar $PROGRAMFILESBabylonToolbar Registry: key HKEY_CLASSES_ROOT named Babylon.dskBnd. key HKEY_CLASSES_ROOT named Babylon.dskBnd key HKEY_CLASSES_ROOT named bbylnApp.appCore. key HKEY_CLASSES_ROOT named bbylnApp.appCore key HKEY_CLASSES_ROOT named bbylntlbr.bbylntlbrHlpr. key HKEY_CLASSES_ROOT named bbylntlbr.bbylntlbrHlpr key HKEY_CLASSES_ROOT named bbylntlbr.xtrnl” key HKEY_CLASSES_ROOT named bbylntlbr.xtrnl key HKEY_CLASSES_ROOT named escort.escortIEPane. key HKEY_CLASSES_ROOT named escort.escortIEPane key HKEY_CLASSES_ROOT named escort.escrtBtn. key HKEY_CLASSES_ROOT named esrv.BabylonESrvc. key HKEY_CLASSES_ROOT named esrv.BabylonESrvc key 09C554C3-109B-483C-A06B-F14172F1A947 at HKEY_CLASSES_ROOTTypeLib. key 2EECD738-5844-4a99-B4B6-146BF802613B at HKEY_CLASSES_ROOTCLSID. key 2EECD738-5844-4a99-B4B6-146BF802613B at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. key 3718D0AF-A3B8-4F5E-86F3-FAD8D02043BE at HKEY_CLASSES_ROOTInterface. key 4E1E9D45-8BF9-4139-915C-9F83CC3D5921 at HKEY_CLASSES_ROOTTypeLib. key 6E8BF012-2C85-4834-B10A-1B31AF173D70 at HKEY_CLASSES_ROOTTypeLib. key 706D4A4B-184A-4434-B331-296B07493D2D at HKEY_CLASSES_ROOTInterface. key 78868069-5D96-4B47-BE52-3D625EE3D7CB at HKEY_CLASSES_ROOTInterface. key 78888F8B-D5E4-43CE-89F5-C8C18223AF64 at HKEY_CLASSES_ROOTInterface. key 8B8558F6-DC26-4F39-8417-34B8934AA459 at HKEY_CLASSES_ROOTInterface. key 94C0B25D-3359-4B10-B227-F96A77DB773F at HKEY_CLASSES_ROOTInterface. key 98889811-442D-49dd-99D7-DC866BE87DBC at HKEY_CLASSES_ROOTCLSID. key 9E393F82-2644-4AB6-B994-1AD39D6C59EE at HKEY_CLASSES_ROOTInterface. key A3A2A5C0-1306-4D1A-A093-9CECA4230002 at HKEY_CLASSES_ROOTInterface. key AD25754E-D76C-42B3-A335-2F81478B722F at HKEY_CLASSES_ROOTAppID. key AD25754E-D76C-42B3-A335-2F81478B722F at HKEY_CLASSES_ROOTTypeLib. key B0B75FBA-7288-4FD3-A9EB-7EE27FA65599 at HKEY_CLASSES_ROOTInterface. key B12E99ED-69BD-437C-86BE-C862B9E5444D at HKEY_CLASSES_ROOTTypeLib. key B173667F-8395-4317-8DD6-45AD1FE00047 at HKEY_CLASSES_ROOTInterface. key B8276A94-891D-453C-9FF3-715C042A2575 at HKEY_CLASSES_ROOTCLSID. key BDB69379-802F-4eaf-B541-F8DE92DD98DB at HKEY_CLASSES_ROOTAppID. key BFE569F7-646C-4512-969B-9BE3E580D393 at HKEY_CLASSES_ROOTInterface. key C2434722-5C85-4CA0-BA69-1B67E7AB3D68 at HKEY_CLASSES_ROOTInterface. key C2996524-2187-441F-A398-CD6CB6B3D020 at HKEY_CLASSES_ROOTInterface. key C8D424EF-CB21-49A0-8659-476FBAB0F8E8 at HKEY_CLASSES_ROOTInterface. key D7EE8177-D51E-4F89-92B6-83EA2EC40800 at HKEY_CLASSES_ROOTTypeLib. key E047E227-5342-4D94-80F7-CFB154BF55BD at HKEY_CLASSES_ROOTInterface. key E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E at HKEY_CLASSES_ROOTInterface. key E46C8196-B634-44a1-AF6E-957C64278AB1 at HKEY_CLASSES_ROOTCLSID. key E77EEF95-3E83-4BB8-9C0D-4A5163774997 at HKEY_CLASSES_ROOTInterface. key FFB9ADCB-8C79-4C29-81D3-74D46A93D370 at HKEY_CLASSES_ROOTCLSID. key BabylonToolbar at HKEY_CURRENT_USERSoftware. key BabylonToolbar at HKEY_LOCAL_MACHINESOFTWARE. key dhkplhfnhceodhffomolpfigojocbpcb at HKEY_LOCAL_MACHINESOFTWAREGooglechromeExtensions. key escort.DLL at HKEY_CLASSES_ROOTAppID. key esrv.EXE at HKEY_CLASSES_ROOTAppID. value 98889811-442D-49dd-99D7-DC866BE87DBC at HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar.
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Something went wrong, We couldn’t start
There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:
  • Open any Office app.
  • Then click on File and look for your name located in the top-right portion.
  • Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.
  • Open Windows settings and click the Apps and Features option.
  • Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
  • This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.
Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.
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Disable widgets menu inside Windows 11
windows 11 widgets menuThe new widget's menu inside Windows 11 is generally met with a positive attitude but there are still users which prefer not to have it. Luckily for them, Microsoft included a very easy way to turn the widgets menu on or off. Follow this easy guide to see how. Right-click on the widget button in the taskbar and click on Hide from Taskbar and that’s it Alternatively, you can also turn it off via the setting app. Go to the settings app and navigate to Personalization > Taskbar > Taskbar Items and flipping the switch beside Widgets to Off. Please note that both methods will only hide the button to toggle widgets menu, at the current state there is no really a way to actually turn it off, only hide it and make it not available to bring it up.
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How to remove PC Fix Speed from your Windows PC

PC Fix Speed is a Potentially Unwanted Program designed to improve the speed of your computer. This program usually comes bundled with other software, and when installs automatically scan your PC and displays exaggerated messages on the status of the PC’s performance, to get users to pay for the PRO version of the software. It also adds registry entities that allow it to run each time the computer is started, and the application itself will constantly keep reminding users that they have errors by putting the application windows on top.

From the Author: The Service is provided by PCRx through Crawler, LLC. Clean and repair your PC’s registry, optimize PC performance and free up disk and memory space. With everything you do on your PC, including adding on devices, a new entry is created in your Windows® registry, and seldom are any removed after they’re no longer needed. As a result, your PC gets bogged down with unnecessary entries, slowing your PC speed, the start-up, and your Internet browser. PC Fix Speed cleans up registry entries and puts your PC back on track for optimal performance. PC Fix Speed is an essential application that should be a part of every computer. PC Fix Speed especially helps computers that are unusually slow, freeze up often or show error messages, by cleaning the system registry and improving overall performance.

About Potentially Unwanted Applications

If you have ever downloaded software from the internet (shareware, freeware, etc,), it’s quite possible you’ve unconsciously installed unwanted programs on your computer system. A Potentially Unwanted Program, often known as PUP, in short, is software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are usually bundled up with free applications that you download from the internet or will also be bundled inside the custom installers on many download sites. It’s clear by its name – unwanted programs – but did not actually constitute “malware” in the traditional sense. An important difference between malware and PUP is distribution. Malware is normally dropped through vulnerability exploitation while PUP gets installed with the consent of the user, who intentionally or unwittingly approves the PUP installation on their computer. PUP developers can argue their programs aren’t malicious software however, it can nevertheless be unsafe software and put your PC at risk much the same way malware does.

Exactly how do PUPs look like?

Unwanted programs come in various forms. More often, they can be found in adware bundlers which are known to utilize aggressive and misleading advertising. Most bundlers install many adware programs from a number of vendors, each of which possesses its own EULA policy. Safebytes Anti-malware entirely eliminates this threat and safeguards your computer against unwanted programs or adware infection. Several PUPs also show up as toolbars or add-ons, mounted on your preferred web browser. These toolbars change your homepage and your search engine in the installed browser, track your web activities, control your search results with redirects and sponsored links, and eventually slow down your browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act very much like viruses or spyware. Some PUPs carry keyloggers, dialers, and other software to collect your personal details that can cause identity theft. Because of this unwanted program, your application may freeze, your security protections can get disabled which could leave your computer susceptible, your system may get ruined, and the list goes on and on.

Some tips on protecting yourself from PUPs

• Read meticulously before you install anything. Don’t click accept until you have read the fine print. There could be a clause about PUPs. • Use ONLY custom or manual install method – and don’t blindly click Next, Next, Next. • Use good anti-malware software. Try Safebytes Anti-malware which can spot PUPs and handle them as malware by flagging them for removal. • Be alert if you install freeware, open-source programs, or shareware. Disable or eliminate toolbars and browser extensions you don’t really need. • Only download applications from the original providers’ websites. Avoid download portals since they use their very own download manager to pack additional programs together with the initial download. Remember the fact that although PUPs could cause damage and hinder the proper function of the computer, they can’t get into your system without your consent, so be watchful not to provide them with it.

What To Do If You Cannot Install Any Antivirus?

Malware could cause a great deal of damage to your PC. Some malware sits in between your PC and your net connection and blocks some or all internet sites that you would like to check out. It could also prevent you from adding anything to your PC, especially the antivirus program. So what should you do when malware prevents you from downloading or installing Anti-Malware? Although this kind of issue will be tougher to get around, there are some steps you can take.

Start your computer in Safe Mode

If the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only the bare minimum required applications and services are loaded whenever you start your laptop or computer into Safe Mode. Listed below are the steps you should follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 PCs). 1) At power-on/startup, tap the F8 key in 1-second intervals. This will bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you will have an internet connection again. Now, use your web browser to download and install an anti-malware program. 4) After the application is installed, allow the diagnostic scan run to eliminate trojans and other threats automatically.

Switch to an alternate web browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. The ideal way to avoid this problem is to select an internet browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you safe online.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-malware software package that can check your computer for malware without needing installation. To run anti-virus from a USB drive, follow these simple steps: 1) Make use of another virus-free PC to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Choose a USB drive as the location when the wizard asks you where you want to install the application. Follow the instructions on the computer screen to finish off the installation process. 5) Now, insert the USB drive into the corrupted PC. 6) Double-click the EXE file to run the Safebytes tool right from the thumb drive. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes AntiMalware Overview

Want to download the best anti-malware software program for your system? There are various applications available that come in free and paid versions for Microsoft Windows systems. A few are good ones, some are decent, while some are merely bogus anti-malware programs that can damage your personal computer themselves! When searching for an anti-malware tool, select one which gives dependable, efficient, and complete protection against all known viruses and malware. On the list of highly recommended software is SafeBytes Anti-Malware. SafeBytes carries a superb track record of excellent service, and customers appear to be happy with it. SafeBytes can be described as a powerful, real-time antivirus application that is created to assist the typical computer end user in protecting their PC from malicious threats. This tool can easily detect, remove, and protect your computer from the most advanced malware intrusions including adware, spyware, trojan horses, ransomware, worms, PUPs, parasites, and other potentially harmful software programs.

There are plenty of amazing features you will get with this particular security product. Here are some of the features you will like in SafeBytes.

Active Protection: SafeBytes provides a totally hands-free active protection that is set to observe, block, and remove all computer threats at its first encounter. This utility will always keep track of your PC for suspicious activity and updates itself continuously to keep abreast of the constantly changing threat landscape. Anti-Malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer system. Its critically acclaimed virus engine finds and disables hard-to-remove malware that hides deep inside your PC. Web protection: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your online safety when browsing the web. Low Memory/CPU Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. As it uses very little computer resources, this application leaves the computer’s power exactly where it belongs: with you. 24/7 Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience. SafeBytes has developed a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. You can rest assured that your computer system will be protected in real-time as soon as you put this software to use. So if you need sophisticated forms of protection features and threat detections, purchasing SafeBytes Anti-Malware will be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you do not want to use malware removal software and prefer to get rid of PC Fix Speed manually, you might do so by going to the Add/Remove Programs menu in the control panel and removing the offending software; in cases of web browser plug-ins, you could un-install it by going to the browser’s Add-on/Extension manager. You will definitely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries after uninstalls. However, this is a tough task and only computer professionals can perform it safely. Moreover, some malware keeps replicating which makes it tough to get rid of. It is advised that you carry out the removal procedure in Windows Safe Mode.
Folders: C:\Program files\PC Fix Speed\ C:\Documents and Settings\All Users\Start menu\Programs\PC Fix Speed\ C:\Program filesx7Help\ Registry: HKLM\SOFTWARE\PCFixSpeed HKCU\Software\PCFixSpeed HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\PCFixSpeed
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How to Fix Error 80070103 in Windows 10

Error Code 80070103 –What is it?

Error code 80070103 affects Windows users who attempt to access the latest updates for hardware drivers using Windows Update. Windows 10 users who are affected by this error code will be unable to complete the upgrade process. This error code usually occurs due to the Windows Update attempts to download an incompatible version of a driver or a driver that is already downloaded on one’s device.

Solution

Restoro box imageError Causes

The cause of error code 80070103 in Windows 10 is usually easy to determine. This is due to the fact that the error code only affects users who attempt to access updates related to hardware drivers. In such cases, the error code will only occur if the Windows Update website or tool on your machine attempts to install a driver that is already present on one’s machine or the version of the driver is unsuitable for one’s machine due to lower compatibility.

Further Information and Manual Repair

Manual repair methods are very effective in helping Windows users fix problems related to error code 80070103 as well as other errors. These repair methods can usually be implemented by users with very limited technical skills. In some cases, however, you may need to contact a Windows repair technician, i.e. if you have problems following the manual repair method instructions provided or if the repair methods prove unsuccessful.

In the case of error code 80070103, the problem can be rectified by either hiding the update or reinstalling the hardware driver. Windows users can hide an update on the Windows Update website or via Windows Update within their machine’s Settings. However, users will need to contact their device manufacturer to reinstall hardware drivers in most instances. See below for further details regarding these manual repair methods.

Method One: Hide the Update

In the case where you are informed via an error message box that a driver, for instance, your graphics driver, is incompatible you may need to consider hiding the update to prevent error code 80070103 from reoccurring on your machine.

The incompatible issues will come about when the Windows Update website attempts to download a driver that is already on the device or one with a lower compatibility. When you hide the update, it is in essence, preventing Windows Update from offering this driver in the future. To complete this manual repair method, follow the steps below:

  • Step one: Visit the Microsoft Update site 
  • Step two: Select Custom on the Welcome page after completing the scan for the updates process
  • Step three: Select Hardware, Optional.
  • Step four: Open the second update for the graphics card, then select Don't show this update again check box.
  • Step five: Review and install updates.

You may also complete this process by opening Windows Update within your computer’s settings, then selecting the Optional update or available link. Once you’ve done this, you may then select the updates you would like to install and hide the update that has resulted in the occurrence of error code 80070103.

Method Two: Reinstall Hardware Driver

In the case where you need to install a hardware driver, you will need to contact the manufacturer of your device. Once you’ve contacted the manufacturer or visit the manufacturer’s official website, you can then install the latest device drivers manually. Read the instructions for the installation of the latest drivers carefully. This will ensure you avoid any problems and improve your chances of successfully fixing error code 80070103.

After you’ve contacted your device manufacturer and completed the process of reinstalling the hardware driver, check Windows Update to see whether or not error code 80070103 has been rectified. If the problem was related to your hardware driver and you successfully reinstalled the driver, the error code will not reoccur when you attempt to download the latest updates for your hardware drivers.

However, you may need to take another approach if this manual repair method fails to fix error code 80070103. For instance, consider getting help from a Windows repair technician who is equipped with the skills and expertise necessary to offer a detailed inspection of your machine. Though the error code is related to one’s drivers, the fact that a Windows error code occurred may mean that your system needs a thorough evaluation as other issues may be present.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Fix Error 0x8024a11a or 0x8024a112
What is Error 0x8024a11a or 0x8024a112 ? If you are trying to update your Windows 10 computer and just when you were done downloading the feature update and about to install it, you encounter an error message saying:
“We’re having trouble restarting to finish the install, Error 0x8024a11a, 0x8024a112, 0x80070005 or 0x80070032”
And so to fix this problem, this post will give you a couple of possible solutions. Refer to the options given below to get started.

Option 1 – Restart your computer many times

This is the first thing you can try since there are instances when the Windows Update process gets stuck for a minor thing and restarting the computer usually helps in resolving the issue. All you have to do is click the Restart now button. However, if it does not work, you can use the Power buttons from the Start Menu or WinX Menu. Aside from that, you can also use your power buttons such as Alt + Ctrl + Del to restart your computer. And during the boot process, it is recommended that you restart your computer in Safe Mode or even in a Clean Boot State. After that, you can restart your computer in normal mode. This will make sure that no third-party processes will be able to interfere with the Windows Update process. To put your PC in a Clean Boot State, here’s what you have to do:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 2 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0x8024a11a or 0x8024a112. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “command prompt” in the field and hit Enter to open Command Prompt.
  • And in the elevated Command Prompt type in the following command and hit Enter:
SC config trustedinstaller start=auto
  • After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 3 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Windows update error 0x8024a11a or 0x8024a112.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x8024a11a or 0x8024a112. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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