Logo

File Record Segment is Unreadable in Windows 10

If you suddenly encounter an error message saying, “ File Record Segment is Unreadable ” on a blue screen while booting your PC, it means that your hard drive is in an error state. This particular blue screen of death error might have a lot of bad sectors or might have reached its end.

The workarounds you can try to resolve the issue is by locating the bad sectors or checking your hard drive for any discrepancies in the mapping and fix them. Follow the detailed instructions laid out below for these workarounds.

Option 1 – Try to check for any bad sectors and wrong configurations in your hard drive

The first thing you have to check is the boot files on your PC. As you know, your PC boots from these files and if there is anything wrong with any one of them or if one of them ends up getting corrupted, you will most likely see the blue screen of death error or a prompt with an error message saying, “File record segment is unreadable”. According to some users who reported this issue, new hard drives aren’t exempted from this error. That’s why it is recommended that you carry out this solution no matter what kind of scenario you are in. You will have to launch the Command Prompt in recovery mode and see if you can fix the problem by executing the check disk commands.

  • Upon booting, restart your PC and tap F11 to go to the recovery environment then select Troubleshoot.
  • Next, click Advanced from the given options and select Command Prompt.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f

Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed. And depending on the situation, it might even take a day at most so patience is really the key here.

Option 2 – Try connecting the hard drive to a different computer

If option 1 didn’t work for you and you’re still seeing the error, you can try connecting the hard drive to a different computer and then copy the data first. Make it a priority to salvage the data just in case the hard drive won’t make it in the future.

After replicating your hard drive, you can then try running the chkdsk commands that are listed in option 1 above in the new computer you’re connecting your hard drive to and make sure that you key in the correct drive letter that’s assigned to the hard drive you’re using. After executing the chkdsk commands, plug your hard drive back into the previous computer and then check if you can now boot it without any issues.

Option 4 – Replace the faulty hard drive

If none of the options provided above really worked out then maybe it’s time to consider getting a replacement for your hard drive. In about 50% of the cases about this error, some unfortunate users were left with no choice but to replace the hard drive since the problem is with the hard drive itself. Hard drives have a complex running mechanism which includes a head and the disk that rotates accordingly so you can check if the cables connected to the hard drive are connected properly and if it is in a correct position or not. In addition, you also have to make sure that the SATA adapters where the hard drive is connected are working properly.

If the drive is showing problems in the I/O operation, there is little chance for you to use it as a normal hard drive. If the hard drive is in warranty, get it checked and replace it. If not, you might consider taking it to the service center for the specialists to take a look into it.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Chrome does not save passwords
Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10. This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.

Option 1 – Try to clear browser cache

  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear data button.
  • Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try to delete the cache files for Google Chrome

The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:
  • First, open Google Chrome.
  • Next, open this address in Chrome – chrome://settings/clearBrowserData
  • After that, go to the Advanced tab and select all time as well as the first four options.
  • Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.

Option 3 – Try allowing Google Chrome to keep local data

If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:
  • Open Chrome and enter this address – chrome://settings/clearBrowserData
  • After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
  • Once done, restart Google Chrome and check it fixed the problem or not.

Option 4 – Try to enable the setting that offers to save password

As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address, chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.

Option 5 – Try to create a new profile for Chrome

If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.
  • First, click on the account icon located at the top-right corner of the profile.
  • Next, go to the Manage People section and select Add Person > Add.
  • After that, enter the details to add the new account and then restart Chrome.

Option 6 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 7 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
How to Unmerge the User folder in Windows 10
The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Step 3: After opening the Registry Editor, navigate to the following registry key:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:
%USERPROFILE%Downloads
  • Step 5: Now click OK and close the Registry Editor.
Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.
  • Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:
Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}
  • Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
  • Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
  • Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
  • Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.
Read More
The Meta Quest Pro VR is coming

Quest 2 has been crowned as the best overall VR headset by many websites, and to be honest it is really a great piece of equipment deserving of every praise it gets. It seems that Meta feels that it can do better so the new upcoming Quest Pro is upgraded and a new line of VR sets from this company. The economic standard Quest line will not be shut down and it will still remain as an economic version of Meta's VR product line.

meta quest pro

Quest Pro will be added as a new line of the better product line with better performance and better quality. It is the first VR headset that is packing Qualcomm Snapdragon XR3+ Gen 1 chipset, 12GB of RAM, 256GB of internal storage, and 10 high-resolution sensors. Of course, this much power and improvement come with a higher price tag, this time that price tag is $1,499.99.

The new VR headset promises industry-leading visuals with a new optical stack instead of Fresnel lenses in Meta Quest 2 with thin-layer pancake optics that fold light reducing the depth of the optical module by 40% and at the same provides clear and sharp visuals.

The headset will give display more vivid colors, richer colors, and higher contrast by incorporating local dimming and quantum dot technology. It composes of specialized backlight hardware accompanied by software algorithms that can control more than individual LED blocks independently.

The Quest Pro will also come packed with new Meta Quest Touch Pro controllers. They will feature three built-in sensors to track the controller's position completely independent of the headset which means that tracking and range of motion will be improved. These new controllers will also be sold separately at the cost of $299.99 and they can be used with Quest 2.

The headset is available for preorder and it will start shipping in late October on the Meta website

Read More
Fix Windows Update Error 0x8000FFFF
If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
  • After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
  • Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
  • Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Read More
Fix Partner did not connect to router Error
One of the great remote assistance software that helps you remotely access and control computers is TeamViewer. However, despite how efficient it is, there are still times when it throws up some errors and one of them is when TeamViewer is not able to connect and throws an error that says, “No connection to partner, Partner did not connect to router, Error Code WaitforConnectFailed”. This kind of error in TeamViewer mostly occurs when the Partner computer is not connected to a network. On the other hand, it could also occur when they are connected to a network so there are various causes for this issue. It could also be that the installation of the program itself was at fault or there is an incompatibility between the TeamViewer versions installed on both the computers and so on. Although there are several causes for this error, the potential fixes are still the same. You can try to restart the network or allow Full Access Control to TeamViewer or flush the DNS cache. For more information, refer to the following options but before you proceed, make sure that both your Windows 10 computer and TeamViewer program are updated to their latest stable versions.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Allow Full Access Control to TeamViewer

  • First, open TeamViewer, and then from the Menu bar, click on Extras.
  • After that, click on Options and select Advanced from the left side navigation panel.
  • Next, click on the “Show advanced options” button located on the right-hand side.
  • Then select Full Access from the drop-down menu of the Access Control option under the “Advanced settings for connection to this computer section”.
  • Now click OK and check if the error is now fixed or not.

Option 3 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:
  • Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
    • ipconfig/release
    • ipconfig/renew
    • ipconfig/flushdns
  • Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.
On the other hand, you could also try to reset Winsock as well as the TCP/IP.

Option 4 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 5 – Try to perform Network Reset

You might perform a Network Reset to resolve the problem if none of the four given options worked. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
Read More
My device used to work, but now it doesn’t
So you just have turned your computer ON only to find out that your device which was working perfectly yesterday is not working anymore. This situation can be very stressful and disappointing but do not despair, before you toss your device through the window know that this kind of behavior can be traced back to a software issue. In this article, we will give you hints on what to do and where to pay attention when something like this happens so you get the device back in working order.
  1. Check if it not a hardware malfunction

    To save yourself time and unnecessary frustration with juggling through Windows first inspect the device to be sure that indeed it is working properly, check all led lamps which could indicate that the device is working and receiving power, and if it is an internal device try opening the case and visually check if there are signs of working like rotating fans or led lamps on it.
  2. Check Cables

    If it is an external device that has stopped working try checking power cables and cables which go to your computer, see if they are tightly connected. If it is an internal device also check cables, nudge them and if possible disconnect and clean them.
  3. Disconnect and reconnect the device

    Try this solution to see will Windows register the device again and start it.
  4. Update Windows

    If there is a Windows update not installed, install it and see if the device will start working.
  5. Update device drivers

    Go to device manager and update the device driver to its latest version or go to the manufacturer's site and download the latest driver version.
  6. Reinstall the device

    In the device manager, uninstall the device driver and reboot Windows. When Windows boots it will recognize the device and install the necessary drivers for it.
  7. Disable antivirus and firewall

    Sometimes antivirus can prevent certain devices from working properly, especially if they rely on some system files to which antivirus or firewall has cut access. Try disabling your PC protection to see if this will resolve the issue.
  8. Use dedicated error software

    Use DRIVERFIX to automatically search and fix driver issues.
Read More
RebateInformer Hijacker removal guide for windows

RebateInformer is a browser extension for Google Chrome. This extension monitors the web pages the user is visiting and checks against an affiliate database for various rebates and coupons related to the context of the products being shown in the browser.

This extension analyzes websites your browser visits and attempts to find deals associated with the merchant’s product offerings. If an offer is found, it is injected into the deals page even if it's sold by a different merchant at a higher price. Several anti-virus scanners have marked this extension as Potentially Unwanted, and due to its data mining behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant problem that targets web browsers. It is a type of malicious software that alters your web browser’s settings and redirects you to sites or webpages that you had no intention of visiting. Browser hijacker malware is created for numerous reasons. It redirects you to the sponsored sites and injects adverts on your internet browser that helps its creator generate ad revenue. It could seem naive, but the majority of these websites are not legitimate and may pose a serious threat to your online safety. Additionally, hijackers can make the whole infected system fragile – other dangerous malware and viruses will use these opportunities to intrude into your computer system effortlessly.

Browser hijacking symptoms

There are many different symptoms that indicate the web browser has been highjacked: your browser’s home page is suddenly different; new bookmarks pointing to porn websites are added to your bookmarks; the default internet search engine and the default browser settings are modified; unsolicited new toolbars are added to your browser; numerous pop-up adverts show up and/or your browser pop-up blocker is disabled; your web browser starts running slowly or displays frequent errors; you’re blocked to access the websites of computer security solution providers.

How browser hijacker infects computers

There are several ways your PC could become infected with a browser hijacker. They usually arrive through spam e-mail, via file-sharing networks, or by a drive-by-download. They also come from add-on applications, also called browser helper objects (BHO), browser extensions or toolbars. Sometimes you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). An example of some notorious browser hijacker includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are continually changing. Browser hijackers could record user keystrokes to collect potentially valuable information that leads to privacy concerns, cause instability on systems, drastically disrupt the user experience, and eventually slow down the computer to a point where it becomes unusable.

Browser hijacker removal

Some browser hijacking can be simply stopped by finding and removing the corresponding malware software through your control panel. Unfortunately, many of the software packages utilized to hijack a web browser are deliberately built to be hard to detect or remove. Furthermore, manual removals require in-depth system knowledge and thus could be a very difficult job for novice computer users. Professionals always suggest users remove any malicious software including browser hijacker by using an automatic malware removal tool, which is better, safer, and quicker than the manual removal technique. Safebytes Anti-Malware features a state-of-the-art anti-malware engine to help you prevent browser hijacker infection in the first place, and mop up any existing problems. And employ a PC optimizer to erase all associated files in the registry and fix browser problems.

Can’t Install Safebytes Anti-malware due to the presence of a Virus? Try This!

Malware can cause all sorts of damage once they invade your system, from stealing your personal information to deleting data files on your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to visit. It could also block you from the installation of anything on your system, especially the anti-malware program. If you’re reading this right now, you’ve perhaps recognized that a malware infection is the real cause of your blocked web traffic. So how to proceed when you want to install an anti-virus application such as Safebytes? Refer to the instructions below to eliminate malware by alternate methods.

Download the software in Safe Mode with Networking

In Safe Mode, you can actually modify Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses. If the malware is set to load automatically when the computer boots, shifting into this mode may prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. As soon as you reboot into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. After installation, run the malware scanner to remove standard infections.

Obtain the anti-malware software using an alternate web browser

Web-based malware can be environment-specific, targeting a particular web browser or attacking specific versions of the web browser. The ideal solution to avoid this issue is to choose a browser that is renowned for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install anti-malware on a thumb drive

Here’s another solution which is using a portable USB antivirus software that can check your system for malicious software without needing installation. Do these simple steps to clean up your infected PC by using a portable antivirus. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free computer. 2) Connect the USB flash drive to a USB port on the clean computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Choose the drive letter of the flash drive as the place when the wizard asks you where you want to install the antivirus. Follow activation instructions. 5) Transfer the USB drive from the uninfected computer to the infected PC. 6) Double-click the anti-malware program EXE file on the USB flash drive. 7) Hit the “Scan Now” button to begin the virus scan.

Review of SafeBytes Anti-Malware

These days, an anti-malware program can protect your computer or laptop from different types of internet threats. But how to select the right one amongst various malware protection application that’s available in the market? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few are very good ones, some are ok types, and some are simply just bogus anti-malware programs that can damage your PC themselves! You need to be very careful not to pick the wrong application, particularly if you purchase a premium application. With regards to commercial antimalware tool options, many people go with popular brands, such as SafeBytes, and are quite happy with it. SafeBytes anti-malware is a reliable tool that not only protects your PC permanently but is also quite user-friendly for people of all skill levels. With its most advanced virus detection and repair technology, this software will help you protect your personal computer against infections brought on by different types of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, potentially unwanted program (PUPs), and ransomware. SafeBytes has got a plethora of features that can help you protect your computer from malware attacks and damage. Here are some typical features found in this application: Real-time Protection: SafeBytes provides round-the-clock protection for your computer restricting malware intrusions instantly. It will check your PC for suspicious activity regularly and its unparalleled firewall guards your PC against illegal entry by the outside world. Robust, Anti-malware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Safe Web Browsing: Safebytes assigns all sites a unique safety rating that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Low CPU Usage: SafeBytes is really a lightweight tool. It consumes a very small amount of processing power as it runs in the background so you won’t notice any system performance issues. 24/7 Online Support: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software. To sum it up, SafeBytes Anti-Malware offers superb protection combined with an acceptable low system resources usage with great malware detection and prevention. You now may know that this particular tool does more than just scan and delete threats on your computer. So if you are looking for the best anti-malware subscription for your Windows-based PC, we strongly recommend the SafeBytes Anti-Malware tool.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and prefer to get rid of RebateInformer manually, you may do so by going to the Add/Remove Programs menu in the Control Panel and removing the offending software; in cases of browser plug-ins, you can uninstall it by visiting the browsers Add-on/Extension manager. You will definitely also want to reset your browser. Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries following an uninstallation. However, this can be a difficult task and only computer professionals could perform it safely. Also, some malware is capable of replicating itself or preventing deletion. It is highly recommended that you carry out the removal process in Windows Safe Mode.
Files: Search and Delete: baddomaindb.dat domaindb.dat chrRebateInformerSetup.exe RebateBlast.com.url RebateInformer.lnk Help.url RebateBlast.com.url RebateInformer.lnk Settings.lnk Uninstall RebateInformer.lnk npUniPlugin.dll RebateI.dll RebateInf.exe unins000.dat unins000.exe Folders: %APPDATA%\RebateInformer\ %PROGRAMS%\Inbox.com Toolbar\ %PROGRAMS%\RebateInformer\ %PROGRAMFILES%\Inbox.com\ %PROGRAMFILES%\RebateInformer\ Registry: key HKEY_LOCAL_MACHINE\SOFTWARE\CToolbar\PlugIns\REBATEINF key HKEY_LOCAL_MACHINE\SOFTWARE\Rebate Informer key HKEY_CURRENT_USER\SOFTWARE\CToolbar\PlugIns\REBATEINF key HKCU\Software\CToolbar key HKLM\SOFTWARE\CToolbar key HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.crdownload key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\4EF645BD-65B0-4F98-AD56-D0437B7045F6_is1 key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CToolbar_UNINSTALL key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\Crawler key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\CCB69577-088B-4004-9ED8-FF5BCC83A039 key HKLM\SOFTWARE\Classes\RebateInf.RebateInfObj key HKLM\SOFTWARE\Classes\RebateI.RebateInformImageGen key HKLM\SOFTWARE\Classes\RebateI.Rebate Informer BHO key HKLM\SOFTWARE\Classes\CToolbar.TB4Server key HKLM\SOFTWARE\Classes\CToolbar.TB4Script key HKLM\SOFTWARE\Classes\ctbcommon.Buttons key HKLM\SOFTWARE\Classes\CToolbar.TB4Client key HKLM\SOFTWARE\Classes\CShared.TB4Server2 key HKLM\SOFTWARE\Classes\CShared.TB4Server key HKLM\SOFTWARE\Classes\CShared.TB4Script key HKLM\SOFTWARE\Classes\CShared.TB4Client key HKLM\SOFTWARE\Classes\TypeLib\E79BB61D-7F1A-41DF-8AD0-402795E3B566 key HKLM\SOFTWARE\Classes\TypeLib\506F578A-91E1-46CE-830F-E2F4268E9966 key HKLM\SOFTWARE\Classes\TypeLib\438B047C-C041-4D15-98CF-A97C6B366C28 key HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\rebinfo key HKLM\SOFTWARE\Classes\Interface\E9BBD270-4B87-4EE2-912F-6635674986C0 key HKLM\SOFTWARE\Classes\Interface\B3BA5582-79A9-464D-A7FA-711C5888C6E9 key HKLM\SOFTWARE\Classes\Interface\604EA016-1EDE-41E6-A23E-76CF8F2A4808 key HKLM\SOFTWARE\Classes\Interface\41349826-5C7F-4BF0-8279-5DAF1DE6E9AE key HKLM\SOFTWARE\Classes\Interface\01C78433-6FDF-4E5A-A82D-B535C32E03DF key HKLM\SOFTWARE\Classes\CLSID\EFB46ED3-8FD8-4051-8FD6-DD9CE7E63BEF key HKLM\SOFTWARE\Classes\CLSID\DB35C569-5624-4CFC-8043-E5139F55A073 key HKLM\SOFTWARE\Classes\CLSID\CCB69577-088B-4004-9ED8-FF5BCC83A039 key HKLM\SOFTWARE\Classes\CLSID\AF808758-C780-404C-A4EE-4526323FD9B6 key HKLM\SOFTWARE\Classes\CLSID\8736C681-37A0-40C6-A0F0-4C083409151C key HKLM\SOFTWARE\Classes\CLSID\54ECA872-DB2A-4C6B-BBB2-F3777C6786CC key HKLM\SOFTWARE\Classes\CLSID\4EF645BD-65B0-4F98-AD56-D0437B7045F6 key HKLM\SOFTWARE\Classes\CLSID\1DDA201E-5B42-4352-933E-21A92B297E3B key HKLM\SOFTWARE\Classes\CLSID\183643C8-EE67-4574-9A38-927852E34163 Value [HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions][email protected]=[%PROGRAM_FILES%]\REBATE~1\Firefox\ Value [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]RebateInformer=[%PROGRAM_FILES%]\REBATE~1\REBATE~1.EXE /STARTUP Value [HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions][email protected]=[%PROGRAM_FILES%]\RebateInformer\Firefox\ Value [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]RebateInformer=[%PROGRAM_FILES%]\RebateInformer\RebateInf.exe /STARTUP
Read More
Windows could not find a driver for adapter
Device drivers serve as a connection between the hardware in your computer and the operating system. So if any of the device drivers fail, the concerned hardware will stop communicating with Windows. And when you encounter some network-related issues, you can run the Network Adapter troubleshooter to fix them. However, this built-in troubleshooter does not work all the time as there are still problems that it can’t fix on its own and you’ll see the following error message:
“Windows could not find a driver for your network adapter.”
If you encounter this kind of error, read on as this post will help you in fixing the problem but before you get started in troubleshooting the problem, try running the Network Adapter Troubleshooter again.
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Refer to each one of the solutions given below to get started:

Option 1 – Update the Network Adapter drivers

Of course, the first thing you can try to do is to update the Network Adapter drivers to resolve the error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try running the Hardware and Devices Troubleshooter

Apart from the Network Adapter Troubleshooter, you can also run another built-in troubleshooter in Windows, the Hardware and Devices Troubleshooter, as it can also help you in resolving the “Windows could not find a driver for your network adapter” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
Mfplat.dll is missing or was not found
One of the primary packages that install the Windows Media Player is the Media Feature Pack among other related files that are needed by the associated software products. And one of the essential DLL files in that package is the mfplat.dll file which is needed by various games and streaming services. So if this DLL file goes missing, you will most likely encounter any of the following error messages:
  • “mfplat.dll missing”
  • “The application failed to start because mfplat.dll was not found.”
  • “The program can’t start because mfplat.dll is missing from your computer.”
In other circumstances, the Media Feature Package does not come pre-installed with the main Windows package especially for those who use Windows N, thereby causing the error to pop up. The main cause of this problem is that users who use Windows 10 N do not have the Media Feature pack pre-installed with the installation package. Aside from that, the installation package could go missing after a few Windows Updates or if you have uninstalled it by accident. To resolve this problem, you need to check out each one of the given options below.

Option 1 – Try to enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 2 – Try installing the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you have verified that your PC is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 3 – Try to extract a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C:/windows/syswow64.
  • Restart your computer and check if the error is now resolved or not.
Read More
Install Windows 11 on any computer officially
Windows 11 system requirementsMicrosoft’s initial Windows 11 hardware requirements were not really well received by users and they were not really clearly represented from the start making a lot of potential customers slowly drift away from the hype. It seems that Microsoft has acknowledged this since they have changed their tune about system hardware requirements for the upcoming Windows 11. It seems that Windows 11 will be able to be officially installed on unsupported computers but with a little inconvenience.

What is a catch?

Windows 11 will still have the same hardware requirements and if the PC meets them, that computer will be officially supported, other ones (any that can run Windows 10) that do not meet system requirements can still run Windows 11 but the system will have to be clean installed. So no upgrade option for old computer users, just a clean install. This means of course that you will need to download the ISO image and make a bootable USB in order to install it. Also since you will be doing a clean install do a backup of the hard drive since it will need to be formatted. Also, Microsoft has stated that with unofficially supported PC some driver updates might not be delivered leaving you with either older driver versions or relying on your hardware manufacturer on them. This is still not confirmed by Microsoft, just stated as an option. We will see how it goes.

Conclusion

It is very good that Microsoft has reconsidered its system requirements and will not stubbornly push its initiatives over the top requirements allowing even older computers to install new OS. I am sure over time lot of users will upgrade their hardware and drive into officially supported waters, but it is good that they will be able to use new OS on their current hardware.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status