The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC. Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected. You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:

1. In your Start menu search for Device Manager
2. In the device manager window search for sound and expand it.
3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
5. If it is not working properly, click on the driver tab and select the update option.
6. Repeat for the other audio drivers.
7. Restart the computer.

Check the Sounds setting

1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
2. On the Recording tab, click on the microphone and select the Properties option.
3. Select the levels tabs and increase the volume for both microphone and microphone boost.
4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
5. Click Ok and restart the computer.

The sound troubleshooter

1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction

Mozilla Firefox has introduced a new feature known as Restart with Windows which allows the browser to automatically start when your Windows 10 computer boots. This means that if you leave the Firefox browser opened while shutting down your computer, Firefox will re-open automatically along with the tabs that were opened right before you shut down your computer. Although some users may find this feature convenient, there are others who do not approve at all as it could be a nuisance. So if you’re one of the latter, then read on as this post will show you how you can disable the Restart with Windows feature in the Firefox browser on your Windows 10 computer. Refer to the instructions laid out below to get started.

• Step 1: Open Mozilla Firefox and if it’s opened already, just open a new tab and then type the following text in the address bar:

about:config

• Step 2: After typing the text given above, hit Enter and if a prompt with a warning message pops up, simply click on the “I accept the risk!” button to proceed.
• Step 3: Next, type “Restart” in the search filter which should display the following preference in the window:

“toolkit.winRegisterApplicationRestart”

• Step 4: After that, check for the preference value and then see if it’s set to true or not. If it is set to true, then it means that the Restart with Windows feature is enabled so obviously, to disable it, you need to set its value to false.
• Step 5: Now restart your computer without closing Firefox. After restarting your computer, you should no longer see Firefox starting automatically.

The Restart with Windows feature by default is disabled for most users. On the other hand, Mozilla will have this feature enabled as the default configuration in the coming weeks so it’s best that you now know what to do when that time comes since the newer versions of Mozilla Firefox are already being shipped with the Restart with Windows feature. However, if this post did not help you, then you might want to check if the feature has been added to the Startup folder, and from there, you can disable this startup program using the Task Manager > Startup tab.

Hello and welcome to How To Speed Up PC Startup where we will explore how to make your PC boot-up system faster. When your computer gets older, you'll see a decrease in your PC's load time. This can be very annoying and frustrating, especially if you're not accustomed to exercising patience. Your computer's boot time does not need to be sluggish, even if it's old. While there are reasons why your computer is acting up and giving you the 'slow' sign, there are ways that you can optimize how fast your PC starts up at the beginning. Once you start speeding things up, you’ll never look back!

Start With your BIOS

You may need to tweak your PC’s start-up menu. Since the majority of issues encountered on your PC might not be related to the software running in the back end, you can focus on your computer's hardware. The ideal way to speed up your PC startup is to access your computer's BIOS when booting up. This can be accessed by holding the DEL key or whichever button is used to tap into your BIOS. You can change where your computer boots from. You can opt to put your hard disk right at the top which would elude searching for CDs and other storage media devices when your PC starts up.

Tweak Startup Programs

There are many programs that execute when your computer starts up. These programs normally run in the back end. Most times back-end programs are unnecessary and do not contribute to the productivity or performance of your computer when in use. Instead of allowing these programs to execute when your PC boots up, why not disable them?  By deactivating these programs, you'll be reducing the amount of CPU usage which will accelerate your PC performance. Additionally, there are some installed programs that you never use. Instead of leaving these programs to occupy needed space on your computer system, you can uninstall these to create more room on your computer. This actually increases your PC startup speed.

Put Malware on a Leash

Malware and spyware can cause problems for your start-up. A slow computer is an indication that your computer is plagued by malware. This affects your computer's boot time and whether or not it'll startup as quickly as you intend it to. If your computer gives you the 'virus alert', you need to download an antivirus program that will be able to eradicate all virus threats. Be mindful of where you download antivirus programs since many of them are viruses or have viruses attached to them. Some viruses are tough on your computer. This means that if an antivirus works for your best friend, it may not work for you. Since malware differs in functions and the havoc they cause, it's best to know what you're up against by doing research.

Clean Your Registry

You should also clean out your registry. The fewer unused registry keys you have lying around on your computer, the faster your computer will go. Getting a good registry cleaner from a clean source can help tremendously, but be careful; registry cleaners have the potential to be very dangerous so make sure you backup everything on your computer and only download registry cleaners from a reliable source. By implementing the above tips, you'll see quick improvements when using your computer.

Error Code 0xC1900101, 0x20017 – What is it?

Error code 0xC1900101, 0x20017 in Windows 10 occurs when Windows users attempt to upgrade to Windows 10 but fail to complete the installation process. This Windows error code may occur due to issues with a third-party antivirus program or problems related to a driver or hardware. When this occurs users will receive an error message and their machine will automatically revert to the original operating system on the device. Common symptoms of the error code include the following:

• Error code 0xC1900101-0x20017 message box
• Inability to complete Windows 10 upgrade

Solution

Error Causes

Like many other error codes affecting Windows 10 users, 0xC1900101-0x20017 may result due to several different reasons. Oftentimes, error code 0xC1900101 -0x20017 affects users who attempt to upgrade their operating system but have incompatible drivers or hardware as well as antivirus or other security systems which prevent the upgrade from occurring. If this error message is not resolved, it could give birth to other error messages such as error code 0x80070652. 

Further Information and Manual Repair

To fix this particular error code affecting Windows 10 devices, you will need to employ at least one manual repair method mentioned within this article. Manual repair methods offer effective solutions as they seek to address the root causes related to Windows error codes. When the manual repair methods are implemented correctly, users are usually able to quickly overcome issues that cause Windows error codes and can thereafter access all the benefits Windows has to offer to its users.

Note, however, that in a few cases where technical skills are required, the need for a Windows repair technician may present itself. In such a case, resort to Windows forums and other resources to access help from a certified Windows professional. Also, consider using an automated tool where necessary.

Method One: Temporarily Disable or Uninstall Third-party Security Software

Some third-party security programs or antivirus software may interfere with the installation process when Windows users attempt to upgrade to Windows 10. To verify if this is the issue causing error code 0xC1900101-0x20017 on your device, temporarily uninstall or disable these applications. You may easily do so by checking the settings of these programs or visiting Settings within the Windows Start Menu.

Once you have disabled these programs on your device, reboot your machine and attempt to update to Windows 10. If the issue was caused by a third-party app, error code 0xC1900101-0x20017 will no longer occur and your machine will successfully upgrade to the version of Windows 10 you attempt to download.

However, in the case where error code 0xC1900101-0x20017 in Windows 10 reoccurs during the installation process, you will need to resort to another manual repair method listed below.

Method Two: Disable Firewall Software

Like method one, this manual repair method can be effective in combating issues related to 0xC1900101-0x20017. This is of course, dependent on whether or not the error code is due to an incompatible security program.

Temporarily disable your firewall by adjusting its settings. Once this step is complete, reboot your machine and attempt to install the latest version of Windows 10. If you are able to complete the process, this means the problem was due to an issue with your firewall. You can then enable the firewall you previously disabled or download another program as its replacement.

If the error code reoccurs, however, consider implementing the next manual repair method on this list.

Method Three: Use Command Prompt to Check for Damaged System Files

Command Prompt can be very effective in helping regular as well as technically skilled users repair issues with their PC. In the case of error code 0xC1900101-0x20017 in Windows 10, access Command Prompt using the following instructions.

• Step one: Right-click Start Menu
• Step two: Select Command Prompt (Admin)
• Step three: Type sfc /scannow

Be sure to enter the command as it is written above, with a space between “sfc” and “/scannow”. Wait until the scan is complete. If there are any errors related to system files, i.e. if any system files are damaged, corrupted, or missing, your machine will begin to fix it. Once the process is complete, reboot your PC then reattempt the Windows 10 upgrade process via Windows Update. If you are successful, it means that you have rectified error code 0xC1900101-0x20017. Otherwise, you may need to contact a Windows repair technician.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Windows users need to be on high alert. Microsoft has confirmed a critical vulnerability has been found in all versions of Windows which presents an immediate threat, and you need to act now. A critical new zero-day hack has been found which affects all Windows versions. Tracked as CVE-2021-34484, the “zero-day” flaw enables hackers to breach all versions of Windows (including Windows 10, Windows 11, and Windows Server 2022) and take control of your computer. Microsoft mistakenly thought it had patched the vulnerability (which was first found in August) when it was publicly disclosed in October. But the fix itself was found to be flawed, something the company admitted, and this drew even more attention to the vulnerability. Microsoft subsequently promised to “take appropriate action to keep customers protected” but two weeks later, a new fix has still not arrived. Luckily the third-party security specialist 0patch has beaten Microsoft to the punch with a ‘micropatch that it has now made available for all Windows users “Micropatches for this vulnerability will be free until Microsoft has issued an official fix," 0patch confirmed. You will need to register for a 0patch account and install its download agent before the fix can be applied, but with 0patch fast becoming a go-to destination for hot fixes which beat software companies to the punch this is a no brainer. Hopes will be high that Microsoft can release an effective patch sooner rather than later but, until then, all Windows users must act now if they want to be safe. Download 0patch here: https://blog.0patch.com/2021/11/micropatching-incompletely-patched.html

Driver Pro Description

DriverPro is a program developed by PC Utilities Pro. This program is often found bundled in other installations.

From the author: PC Utilities Pro is a leading software development company founded in 2009. As a group of young enthusiastic programmers, we constantly strive in creating powerful, yet easy-to-use solutions that would enable even the most basic computer users to keep their PCs running like new.

When installed, DriverPro will add registry entries for the current user that allow it to run each time to computer is started. It will also add a scheduled task in Windows, that allows it to run at various times. The optimizing nature of the application allows it to access any file and information on your computer without your knowledge.

Multiple anti-virus programs have marked this application as a Potentially Unwanted Program, and it is not recommended to keep it on your computer.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your PC and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install on your computer. These are programs you certainly don’t want on your computer since it doesn’t provide any useful service. Despite being regarded very dangerous, PUPs aren’t necessarily computer viruses or malware What makes a PUP different from malware is the fact that whenever you download one, you are doing it with your consent – though in most instances unwittingly and unwillingly. PUPs might not be malware but still, they’re harmful programs to your computer. At best, these unwanted applications provide hardly any benefit, and at worst, they could be quite damaging to your computer.

What do PUPs do on your computer, really?

Most Potentially Unwanted Programs will come in the form of adware, which typically aims to exhibit numerous irritating pop-up ads, banners, coupons, and bargains on websites you go to. PUPs that come as browser add-ons and toolbars are readily identifiable. They’ll track your online activities, redirect your search results to unsafe websites where spyware and adware can be downloaded, hijack your home page, and slow your internet browser down to a crawl. PUPs load up a dangerous bite if kept unchecked. They will often include things like information gathering program code which could gather and send your sensitive information back to 3rd parties. These are programs that don’t really do anything good for you; in addition to occupying space on the hard drive, they also slow down your PC, often alter settings without your authorization, the list of annoying features goes on and on.

Great tips on protecting yourself from unwanted software

• When setting up anything on your computer system, always study the fine print, like the license agreement. Don’t accept terms of use that are for bundled programs. • Only Use the “custom” or “manual” install method – and never blindly click Next, Next, Next. • Use an advert blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These software programs could establish a wall between the computer and cybercriminals. • Think twice before you decide to download any type of freeware or shareware. Just before adding a plug-in or web browser extension, think about whether it is really necessary. • Only download programs from the original providers’ websites. Avoid download portals because they use their very own download manager to pack extra programs along with the initial download.

Help! Malware Blocking Anti-virus Installation And Access To The Web

All malware is bad, but certain kinds of malicious software do a lot more damage to your computer than others. Some malware is meant to hinder or block things that you wish to do on your computer. It may well not allow you to download anything from the net or it will stop you from accessing some or all websites, particularly the anti-malware sites. So what you should do if malware prevents you from downloading or installing Safebytes Anti-Malware? Do as instructed below to get rid of the malware in alternate ways.

Get rid of malware in Safe Mode

The Windows operating system has a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In the event, the virus is set to load automatically when the PC starts, shifting to this mode may well prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSConfig, check the Safe Boot under the Boot tab, and click Apply. After you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. Now, you are able to run the anti-virus scan to eliminate computer viruses and malware without any interference from another malicious application.

Switch to some other internet browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking particular versions of the browser. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from your USB drive

Another way is to download and transfer an anti-malware program from a clean computer to run a scan on the affected system. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the activation instructions. 5) Remove the flash drive. You may now utilize this portable antivirus on the infected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software for your laptop or computer? There are many applications available that come in paid and free versions for Microsoft Windows computers. A few are worth your money, but many aren’t. You need to pick a company that creates industry-best antimalware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious end user. Safebytes is one of the well-established PC solutions firms, which provide this complete anti-malware software program. This software program can easily detect, remove, and protect your computer from the most advanced malware intrusions such as adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware offers a plethora of advanced features that set it apart from all others. The following are some of the good ones: Real-time Protection: SafeBytes provides complete and real-time security for your personal machine. It will regularly monitor your computer for hacker activity and also gives users superior firewall protection. Best AntiMalware Protection: This deep-cleaning anti-malware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep within your PC. Web Protection: SafeBytes gives an instant safety rating about the web pages you are about to check out, automatically blocking unsafe sites and ensuring that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other antivirus software. Very Low CPU and RAM Usage: This software program is not “heavy” on your computer’s resources, so you’ll not notice any overall performance problems when SafeBytes is operating in the background. Fantastic Tech Support Team: You will get 24/7 technical assistance to promptly resolve any issue with your security application.

Technical Details and Manual Removal (Advanced Users)

To remove Driver Pro manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You may also want to reset your web browser settings, as well as clear your web browser cache and cookies. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstalls. Please note that only professional computer users should try to manually edit the system files mainly because removing any single vital registry entry leads to a major problem or even a computer crash. Also, certain malware is capable of replicating itself or preventing its removal. Carrying out this in Safe Mode is suggested.

Error Code 0x80070057 – What is it?

Error code 0x80070057 occurs when Windows users are having problems installing updates on their machines. The error code may result due to issues affecting Windows Update, for instance, problems with system files or settings that can be accessed or modified using the registry in Windows. Error code 0x80070057 affects multiple versions of the Windows operating system including Windows 10. Common symptoms manifested when this error code and other update error codes occur include the following:

• Inability to complete the installation of updates via Windows Update
• Presence of error code message box

Error Causes

Update error codes like error code 0x80070057 occur when there are issues related to system files, programs or malicious software is present on one’s machine. To combat these issues, users may need to implement manual repair procedures, depending on the specific error code present on their device.

Solution

Further Information and Manual Repair

Windows users can fix error code 0x80070057 by manually repairing or deleting subkeys and values within the Windows registry. This enables Windows Update to function as the proper modification of settings and other information present in the registry can fix problems associated with certain error codes.

The manual repair procedures also enable users to address specific problems on the devices that may not be fixed through the use of other methods.

Method One: Back-Up Registry in Windows

The Windows registry contains information regarding applications installed on the version of Windows you use on your device. This information as well as settings related to hardware are all accessible to users and can be useful when combating problems like error code 0x80070057.

However, users will need to be very careful when making modifications within the registry in Windows. This is due to the fact that errors made while accessing the registry can lead to serious issues on your PC. Backing up your registry before you modify it is crucial since it will provide protection against any problems that may arise if you make an error. This is the first step in resolving error code 0x80070057. Follow the steps below to back up your registry properly.

• Step one: Type regedit.exe in the search box near the Start button.
• Step two: Type the appropriate password or provide confirmation if you are prompted to do so
• Step three:  Locate Registry Editor
• Step four: Select registry key or subkey that you want to back up
• Step five: Click File > Export
• Step six:  In the Export Registry File dialog box, choose a location where you will save the backup copy
• Step seven: Name the backup file then select Save.

In the case of fixing error code 0x80070057, the registry file or subkey you will need to back up relates to this: HKEY_LOCAL_MACHINE. This contains configuration details or information related to your machine regardless of the user. Also note that the registry, once you have created a backup file, will be protected, thus enabling you to move to the manual method mentioned below.

Method Two: Make Changes to the Windows Registry

The execution of modifications to the registry can be a complex procedure, especially if you are an average Windows 10 user who lacks technical knowledge. Thankfully, even non-technical users can access the solutions they need by simply following the instructions provided in this article.

You may also contact a Windows repair technician as well, in case you have trouble implementing the steps mentioned for modifying your Windows registry or if other problems arise while you are proceeding with these instructions.

Step one: Access the Windows Registry Editor by typing regedit.exe in the search box near the Start button.

Step two: Type the appropriate password or provide confirmation if you are prompted to do so

Step three:  Locate Registry Editor

Step four: Enter the following:

[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX] "IsConvergedUpdateStackEnabled"=dword:00000000

[HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings] "UxOption"=dword:00000000

After making these modifications in the Windows registry, restart your machine. You can then check Windows Update to see if the problem has been resolved. If the modifications to the registry have proven successful, you will no longer see the error code 0x80070057 message box. You will also be able to complete all updates via Windows Update.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

Rundll Error - What is it?

Rundll Error, DLL is also known as Dynamic Link Library is a Window library that basically consists of instructions and codes used and shared by multiple programs installed on your system. It helps programs load and run smoothly. Rundll error is generated when the system fails to access DLL files thereby hampering your ability to successfully run your desired program.

Solution

Error Causes

The rundll error code is triggered due to multiple reasons such as:

• DLL file affected by virus and malware
• Poor program installation
• Invalid Windows registry entries

It is advisable to fix the run.dll error immediately without any delay because this error exposes your PC to serious threats such as system crash, freeze, failure, data loss, and even privacy threats like cybercrime, data breaches, and identity thefts.

Further Information and Manual Repair

To resolve the rundll error on your system, here are some solutions that you can try:

Solution 1: Reboot your System

Sometimes rebooting your system can also resolve the issue. However, if it doesn’t then you need to try some other solution to fix it.

Solution 2: Identify the Program Triggering the Error

To fix rundll error, the first thing that you need to do is to identify the program generating this error and check it for validity. For this, simply analyze the rundll error dialog box. Let’s say you get the following run.dll error on your system Error loading

C:\WINDOWS\system32\usvdgpo.dll.

This error message indicates that the program ‘usvdgpo’ is causing the run.dll error on the system. Once the program is identified, the next step is to stop it manually. For this, you go to the start menu and click run, now type ‘services.msc’ in the dialog box, and press ‘Enter’. After that right-click the related process to your rundll error and then click the ‘Stop’ button to stop the program. Now close the window. Though this action will stop the process it will not remove the reference to the bogus items. To remove that you will have to remove the program from the Windows Registry. This can be done by typing ‘Regedit’ in the Run dialog box. This will open the registry editor. From the keys listed in the left panel, navigate to the following key: HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run. Now right-click on this key and click delete and then simply close the windows registry and reboot your system. After this, you will then have to uninstall the program to completely eradicate the rundll error. To do this, go to the control panel, Add/remove programs, and right-click to uninstall the program causing the run.dll error on your system. Click yes to confirm your decision. Once the program is uninstalled, reinstall the program using the program CD to get yourself an error-free program. This procedure is tricky, time-consuming, and maybe slightly challenging for you especially if you are not a computer programmer.

Solution 3: Run an Antivirus

If the cause of the run.dll error is a malware attack then you need to download an antivirus and run it on your system. However, this may impact the speed of your PC. Antivirus is notorious for slowing down PC speed.

Solution 4: Download Restoro.

If you are not a computer programmer, then running Restoro is possibly the easiest way for you to resolve rundll errors on your system in seconds. Restoro is an innovative, cutting edge, and multi-functional feature-filled PC repair tool that can be used to repair all kinds of system-related errors including rundll errors. The registry cleaner utility cleans up the RAM by removing unnecessary and obsolete files like junk files, invalid registry entries, and files from the uninstalled programs. It resolves disk fragmentation issues, repairs dll files, and the registry. In just a few clicks you can easily repair the registry and remove malware thereby resolving rundll errors on your system. Operating Total System Care is quite simple. It has a user-friendly interface and easy navigation. It is safe, efficient, bug-free, and compatible with all Windows versions Click here to download Restoro and resolve ‘rundll errors’ and access/run programs on your system smoothly.

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

In case you don’t know, there is a built-in tool in Windows 10, known as Reliability Monitor that provides a day-to-day snapshot of the health of your system. It warns users of any looming issues or disasters before your computer breaks down finally. So obviously, Reliability Monitor is useful, however, there are times when it could behave incorrectly. For instance, it might fail to show you any updates even when they are installed. Thus, if you experience any malfunctions with the Reliability Monitor tool in Windows 10, read on as this post will guide you in updating or working in Windows 10. To fix the problem with the Reliability Monitor, there are several fixes you can check out. You can try to enable the data collection for Reliability Monitor or reset it, as well as put your computer in a Clean Boot State. For more information, refer to each one of the options given below.

Option 1 – Try to enable the Data Collection for Reliability Monitor

The Reliability Monitor tool uses data provided by the RAC Agent scheduled task and it will start to display a Stability Index rating and specific event information 24 hours after the system installation. The RACAgent scheduled task, by default, runs after the operating system is installed. And if it is disabled, it must be manually enabled from the Task Scheduler snap-in for MMC or Microsoft Management Console. Thus, you need to enable the Data Collection for Reliability Monitor to fix the problem.

Option 2 – Try to reset the Reliability Monitor

The next thing you can do to fix the issue with the Reliability Monitor might want to reset it to resolve the problem. If the Reliability Monitor is already open, you have to close it and open it again. After the reset is done, it may take up to 24 hours for the Reliability Monitor to display results again. This should fix the problem.

Option 3 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.