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How to fix Windows 10 Error 0x803f7000

Error code 0x803f7000 -What is it?

Error code 0x803f7000 refers to an issue in Windows 10 with downloading apps through Windows Store. When you choose the app or game to download, it heads to Downloads in the Store app. Then it says it is acquiring a license but then fails. When you click the “See details” link, you see the error code 0x803F7000. It could mean that the date and time or region settings in your Windows 10 are incorrect or there are some problems with the Windows Store Cache.

Symptoms

  • This error appears when you are running Windows 10 and trying to download an app through the Microsoft store. The error code may appear with this message: Something went wrong. The error code is 0x803f7000, in case you need it
  • You might also see this message along with the error code: "It looks like you've reached your device limit for installing apps and games from the Store on your Windows 10 device. If you want to install apps and games from the Store on another Windows 10 device, remove a device from the device list."

Solution

Restoro box imageError Causes

There may be several reasons for this error:

  1. This problem may arise if the date and time in Windows 10 are incorrect.
  2. If the region has been set incorrectly.
  3. Problems with Windows store cache.
  4. Windows store server overloaded.
  5. The Windows version you are using is pirated.

Further Information and Manual Repair

Method 1:

Correcting date and time:

  • Open up Control Panel > Clock, Language, and Region.
  • Then click on Date & Time.
  • Now click on Change date & time to correct your time.

Method 2:

Correcting region:

  • Navigate to Control Panel > Clock, Language, and Region.
  • Then click on Region.
  • Then click on the Location tab.
  • Now set your actual region from Home location section.
  • Click Apply & OK.

Method 3:

Resetting Windows Store:

  • Press Windows Flag Key + X from your keyboard. Then select Command Prompt (Admin). It will launch Command prompt as administrator.
  • Then type wsreset and hit Enter.
  • Wait for a few seconds. It will automatically open Windows Store.
  • Then try to download any apps.

Method 4:

  1. Open Command prompt in local machine and type in the Windows Store reset tool exe
  2. Activate Windows by going to Settings>Updates and Security
  3. Run the Modern UI/metro app troubleshooter from Microsoft
  4. Keep trying it several times.
  5. Try changing locale and time zone to the United States as shown below
  6. Go to control panel, Language settings
  7. Select location to the United States
  8. This will reset the language to US English. After this try downloading the apps again.
  9. Try restarting the Windows Updater service or restart the machine once.

You must make sure that you have a good internet connection. You need that for the updates and downloads complete without disruption.

Method 5:

Make sure the app isn’t blocked by the Windows firewall:

To make your PC more secure, some apps are blocked by Windows Firewall by default. For proper functioning, you might need to enable an app to receive info through the firewall. For more info, see the "Allow an app to receive info through the firewall," and follow the procedure from start to finish.

Method 6:

Check with your system admin:

If your PC is part of a network in an organization, like a business, school, or government agency, your system administrator might have turned off the use of certain apps using the Group Policy. Contact your system admin if you believe that Group Policy is preventing you from using an app.

Method 7:

Make sure your apps are up-to-date:

To make the apps working properly, you must keep your apps up-to-date. This could be done by turning on automatic updates in the Windows Store.

Method 8:

Contact the app publisher

To view the publisher’s app support info, follow these steps:

  1. On the Start screen, tap or click Store to open the Windows Store.
  2. Search or browse for the app, and then tap or click it.
  3. Scroll to the Details section of the app's description page, and then tap or click the support link for the app under Learn more. The link will open an email message for you to contact support or will take you to a support website.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

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How to Resolve “We couldn’t update system reserved partition” Error in Windows 10 Installation

We couldn’t update system reserved partition” - What is it?

Customers will most likely encounter the “We couldn’t update system reserved partition” error when upgrading to Windows 10 from Windows 7 or Windows 8.1. This error may also come with error code 0xc1900104 or error code 0x800f0922.

Solution

Restoro box imageError Cause

“We couldn’t update system reserved partition” Windows 10 upgrade error is normally caused by too little space on the System Reserved Partition (SRP). The System Reserve Partition is an additional small partition created by Windows, which stores boot files. The SRP can be filled up with security apps and third-party anti-virus. Once this partition has insufficient space, the system will not be able to upgrade to Windows 10.

Further Information and Manual Repair

Caution: The following steps are complex and need to be done by experienced users especially using the command line. Once an error is made in entering commands, there’s a chance that your device can be put in a no-boot situation, or data stored on the device can possibly get lost.

To upgrade to Windows 10, your device needs to have at least 15MB free space on the System Reserved Partition. Follow the procedure below and then try upgrading again.

First, know if the System Reserved Partition is whether in GPT or MBR partition style:

  1. Open the Run window by pressing the Windows key + R. Type msc in the window then press Enter.
  2. Right-click on the Disk where SRP is located then select
  3. Click over the Volumes
  4. On the Partition Style line, you’ll see which partition style your device is using, either Master Boot Record (MBR) or GUID Partition Table (GPT)

Second, determine which method you will need:

Depending on what partition style your device has and whether you’re currently on Windows 7 or Windows 8/8.1, there are various methods you need to do.

Method 1: Windows 7 or 8/8.1 with GPT partition

  1. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.
  2. Type mountvol y: /s at the command prompt then press Enter. This command will add the Y: drive letter where you can access the System Partition.
  3. Type taskkill /im explorer.exe /f then hit Enter. Afterward, restart explorer in Admin mode by typing exe and hitting Enter.

NOTE: While in Admin mode, some apps like OneNote will not run.

  1. Open File Explorer then type Y:EFIMicrosoftBoot in the address bar. Hit Enter.
  2. Choose the language folders you want to permanently delete. Language folders are named with four letters split with a hyphen. For instance, you want to delete the German language: choose de-DE.
  3. Optional: You can also delete unused font files for more space. Type Y:EFIMicrosoftBootFonts in the address bar then press enter.
  4. Once you permanently deleted the unnecessary files, reboot the device to return to explorer.exe to normal mode and remove the Y: drive letter.

Method 2: Windows 7 with MBR partition

Doing this method will make a permanent, but small increase in the free space of the device’s SRP.

  1. Delete language folders

a. Open the Run window by pressing the Windows key + R. Type diskmgmt.msc then hit Enter. b. Select System Reserve partition then right-click on it.

c. Choose Change Drive Letter and Paths then select Add.

d. Type Y for the drive letter then click OK.

e. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

f. Type Y: at the command prompt then press Enter.

g. Once you’ve switched to drive Y, type takeown /d y /r /f . then hit Enter.

NOTE: Ensure that the space and period after “f” is included in order for the command to work properly      

h. Type icacls Y:* /save %systemdrive%NTFSp.txt /c /t then hit Enter to back up the permission to the drive.

NOTE: Ensure that all files are marked as successful and that no files are marked as failed.

i. Type whoami then hit Enter. Record the username that appears. Afterwards, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or the command will not work.

j. In the File Explorer, open the SRP drive and select the Boot folder. Choose the             language folders you want to permanently delete. Language folders are named      with four letters split with a hyphen. For example: de-DE is the German language          while en-US is the U.S. English language.

2. Truncate the NTFS Log:

a. Open the Command Prompt then type chkdsk /L Y: to check the size of the NTFS Log. If the NTFS Log size is less than 5000KB, you need not truncate the file.

b. Type chkdsk /L:5000 /X /F then hit Enter to truncate the NTFS Log.

c. Return to Disk Management window. Select Action menu then select Check if the device’s SRP now has a larger amount of free space. Once there’s enough space, right click the System Reserve Partition then select Change Drive Letter and Paths. Choose Y: then select Remove.

3. If there’s still not enough available space after truncating the NTFS Log, resize the USN journal:

a. Open the command prompt then type fsutil usn queryjournal Y: to display the size in hex value. Convert the hex value to decimal then divide it by 1048576. The result you will get will be in MB. If the journal size is 30MB or more, proceed with truncating the file.

NOTE: To convert the Hex value to Decimal, open the Calculator app in Windows then choose View menu. Select Programmer then choose Hex. Type the Hex value then choose Dec.

b. Type fsutil usn deletejournal /D /N Y: then hit Enter to delete the journal. Type fsutil usn createjournal m=1500 a=1 Y: to recreate the journal having the new log size value.

  1. Restore permissions

a. Type icacls Y: /restore %systemdrive%NTFSp.txt /c /t in the Command Prompt. Check if the files were successfully processed before proceeding. If you see a message saying some files failed while processing, this is normal since some of the files have already been deleted before performing a backup. However, if there are no successful files indicated, the command was not properly executed.

b. Type icacls . /grant system:f /t then hit Enter to adjust the ACL back to System. Now, you can set the owner of the drive by typing icacls Y: /setowner “SYSTEM” /t /c then press Enter.

c. Check if the device’s SRP now has enough free space by going back to Disk Management and refreshing the data. If the SRP already has sufficient space, you can now remove the drive letter. Right-click on the System Reserved Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Confirm deleting the drive letter by clicking OK.

Method 3: Windows 8/8.1 with MBR partition

This method makes a larger, but temporary, increase in the SRP free space.

1. Be sure you have an external drive having at least 250 MB free space and formatted as NFTS.

2. Open Run by pressing the Windows key + R. Type mscthen to choose the Recovery Partition. Right-click on it then choose Change Drive Letter and Paths.

3. Select Add then type Y for the drive letter, click

4. Click on the Start screen then type cmd in the search bar. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

5. Switch to another drive by typing Y: in the command prompt. Once you’re in the drive Y, type takeown /d y /r /f .

NOTE: Ensure that space and period after “f” are included in order for the command to work properly.

  1. Type whoami then hit Enter. Record the username that appears. Afterward, type icacls . /grant <username you got from whoami>:F /t then press Enter.
NOTE: Ensure that there’s no space between the username and “:F” or else the command will not work.
  1. Once the command is completed, type attrib -s -r –h Y:RecoveryWindowsREwinre.wim then hit Enter.
  2. Open File Explorer and check the drive letter of the external drive you’re using (In this case, let’s assume F: is the drive letter of the external drive so when you see F: for the rest of the steps, this means the drive letter of the external drive you’re using).
  3. Type mkdir F:RecoveryWindowsRE in the Command Prompt then hit Enter. Afterward, type xcopy Y:RecoveryWindowsREwinre.wim F:RecoveryWindowsREwinre.wim /h
  4. Type C:WindowsSystem32Reagentc /SetREImage /Path F:RecoveryWindowsRE /Target C:Windows to map the new path
  5. Verify if the copy was successfully done then type del Y:RecoveryWindowsREwinre.wim /F
  6. Return to Disk Management window. Click on the Action menu then hit Check if the device’s SRP now has a larger amount of available space. Once there’s enough space, you can proceed with the upgrade.
  7. Upon completion of the upgrade, move back the wim file to the Recovery Partition. At this point, you can re-map now the location by:
    1. Open the Command Prompt then type xcopy F:RecoveryWindowsREwinre.wim Y:RecoveryWindowsREwinre.wim /h and press Enter.
    2. Type C:WindowsSystem32Reagentc /SetREImage /Path Y:RecoveryWindowsRE /Target C:Windows to re-map to the original path.
  8. Return to the Disk Management window. Right-click on the Recovery Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Remove.

Method: Download a Powerful Automated Tool

Not inclined to go through a long and technical process (as highlighted above)? Download and install a powerful automated tool and get the job done in a jiffy.
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Quick Fix for Error Code 100

What is Error Code 100?

Error Code 100?? Whenever a Setup error contains error codes in the message, this indicates what the setup was operating on, let’s say copying files. The text in the error message will determine whether that it is fatal or not. An error code 100 is a system error that is displayed as ‘ERROR_TOO_MANY_SEMAPHORES’ or as a value 0x64. This error means that the system ‘cannot create another system semaphore.’ A semaphore is used in controlling access to parallel programming or a multi-user platform through multiple processes. This error can prevent certain features of your Windows to perform properly, like trying to get a print, copying files, deleting files, or any other routine computer activities.

Solution

Restoro box imageError Causes

Error code 100 can affect a wide range of activities that you normally perform on your PC. This error can occur for a number of reasons, of which some of the common ones include:
  • When the Microsoft SQL Server fails to start the service
  • When the account used for starting AOS does not match the database in SQL Server
  • When the AOS licenses have exceeded their limit
  • When the SQL Server database is incorrectly case sensitive
Though these are the common causes for error code 100, there can be other ways through which this error can occur. To find out the specific cause for error code 100, follow these steps:
  • Go to Start and select All Programs. Go to Administrative Tools and click Even Viewer
  • Click Application in Even Viewer
  • Locate the error message in the right pane by scrolling down
  • Click on the error message and see if the message applies to the error code.

Further Information and Manual Repair

In order to manually repair this error, you will have to work with your Network Administrator as they will have security privileges to take the steps. However, there are more than one ways to resolve this issue, for instance:
  1. Starting SQL Server Service
    • A likely cause of an error code 100 can be that your SQL Server service is not started. To activate it, follow these steps:
    • Got to Start and Click on All Programs, go to Administrative Tools and click on Services
    • Find SQL/MSSQLServer service
    • Right Click on it and click Start to activate the service
  2. Network Resolve
If you are connected to a network, then you can work with your network administrator to fix error code 100. Follow these steps to resolve this error:
  • Got to Start and then Run. Type dcomcnfg and press Enter
  • Locate Default Security and click it
  • Find Default Access Permissions and click Edit Default
  • You should locate System and Interactive, listed in the Allow Access. If they’re not listing, you can add them by clicking Add
  • Find the local computer in the list and click on Allow Access
  • Click Ok on the following three steps
  • Log off the computer and log in again.
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Microsoft Office Windows 11 edition
Microsoft has officially announced details about the newest upgrades to its office 365 suite moving forward along with its new OS release. It seems that Microsoft has listened to its user base and feedback since Word, Excel, and PowerPoint are getting much-needed redesign taking into account many suggestions from the community. The new office should feel more like an application suite guiding focus on the interconnection of applications themselves providing users with a much more natural experience of using them.

The new office features so far

From Microsoft themselves:
“This Office visual refresh is based on feedback from customers who asked for a more natural and consistent experience within and between your applications, specifically on Windows. With this update, we deliver an intuitive, coherent, and familiar user interface, using the Fluent Design principles, across all your applications: Word, Excel, PowerPoint, OneNote, Outlook, Access, Project, Publisher, and Visio. We aligned this visual refresh with the design of Windows 11 to provide seamless experiences on your PC.”
It is always refreshing to hear when a company listens to its user base and actually does what is needed instead of trying to invent the wheel.

office appsHow to switch

Since beta is already rolling and if you have an active 365 subscription to office suite visual refresh will be automatically available to all Office insiders running beta channel builds. It can be turned on and off using the coming soon feature in the top right corner of the menu in any application. Just click on the megaphone icon to open the coming soon pane and apply settings to all office apps. Note that The Coming Soon feature is not available in Access, Project, Publisher, or Visio. If you turn on the visual refresh in any of the 4 apps mentioned above (Work Excel, PowerPoint, or OneNote), it will also be available in these 4 apps.

Difference themselves

The Home tab menu still has a familiar look with a few tweaks. For example, accessing frequently used Word commands will be a lot easier. By navigating to Designer > Show Quick Access Toolbar, users can add a customizable shortcut ribbon to Word that houses conveniently placed options. Also, the office will not match your Windows operating system color theme so if you have a dark theme enabled, the office will also have a dark color theme. Color palettes are more neutral, corners are a bit softer but customizable ribbons are a win here for me.

office dark modeConclusion

There was not much said other than visual upgrades and small tweaks that were supposed to make your life easier but then again Windows 11 itself is in the same boat. I am not sure if this is a great update offering just some visual tweaks and focus on workflow mechanics or just being plain lazy and trying to cash in visuals as a completely new product.
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How to Fix Windows Error 0x8024402f

Error Code 0x8024402f What is it?

Error code 0x8024402f is a Windows Update error indicating some sort of connectivity issue. Windows may show you the Error 0x8024402f in Windows 10 whenever you try to download and install new updates. This error is caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Windows Firewall settings may also be blamed for this problem. Common symptoms
  • Error code 0x8024402f prevents you from installing the latest version of Windows 10
  • This Error prevents you from downloading new and latest updates from Microsoft

Solution

Restoro box imageError Causes

  • This error is caused by a problem with the Microsoft .NET Framework 4 Client Profile.
  • This error can occur even if no changes are made to network settings.
  • Your Firewall settings may cause this problem.
  • A high number of update requests on the Windows Update server may cause this problem.

More Information and Manual Repair

Method 1:

  1. Exit Windows Update. Wait for 10 to 15 minutes, and then restart Windows Update to check for updates. OR
  2. Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.

Method 2:

Uninstall the Microsoft .NET Framework 4 Client Profile:
  1. Click Start>Control Panel>Programs and Features
  2. Locate the Microsoft .NET Framework 4 Client Profile
  3. Right-click and then select Uninstall/Change
  4. Confirm that you want this component to be uninstalled. This may take a few minutes.
  5. Reboot your computer
  6. When the system has restarted, re-run Windows Update as you normally would.

Method 3:

Check your internet connection: As mentioned earlier the error code 0x8024402f is related to connection problems with Windows Update. It means that your computer isn’t able to connect with the Microsoft Update server; therefore you’re unable to receive any new updates. So, you either have a problem with the internet connection or the Microsoft Update server is corrupted. If the problem is caused by the Microsoft Update server, you just need to wait a while because Microsoft staff will most probably solve the problem quickly.

Method 4:

But, if the issue isn’t related to your internet connection, you should perform the following method:
  1. Got to Search and enter Identify and Repair
  2. Open Identify and repair network problems
  3. Click on the Search Result.
  4. It should automatically Start the identifying process
  5. If your network has any issue then it will show you and ask you to fix it.
Now, establish your internet connection. The problem 0x8024402 should be solved by now and you’ll be able to update your Windows 10 Technical Preview to the latest 10049 builds.

Method 5:

Turn on Windows Firewall: If you have some anti-malware or antivirus on your Windows 10 PC, then it might turn off Windows Firewall on its own or create its own Firewall as default. If this is the case, you will need to turn on Windows Firewall.
  • Search for "Firewall" OR
  • Click on Windows Firewall from Control Panel.
  • On the left pane, Click on Turn Windows Firewall ON or OFF.
  • Click on Turn on Windows Firewall then Click Ok.
  • That is it. Now, try again and see if you are still getting Windows Update Error 0x8024402f in your Windows 10.

Method 6:

This is an advanced method:
  • If the above steps fail, then you might surely want to try this advanced method, which is Enabling ActiveX in your Router Firewall settings.
  • If you had turned off ActiveX in your Router Firewall settings then this must be the culprit and so Error 0x8024402f is shown whenever you try to get Windows Update.
  • All you need to do is Enable ActiveX by going to your Router Firewall settings and that should do it. The Error should be gone for good now and you will be easily able to install the Updates in your Windows 10.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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How to fix Error 2753, The file is not marked
Installing programs on your Windows 10 computer does not go smoothly as you could encounter some issues along the way that could prevent you from successfully installing the program. One of the common errors you can encounter during the installation of programs is Error 2753. There are times when the packages are corrupted or those packages are not working properly or it wasn’t able to create files and paths. When you encounter this kind of error, you will get the following error message:
“Error 2753, The File is not marked for installation.”
Note that this kind of error is not bound to only some specific files but it can also happen with any file, be it an executable file or an MSI file. To fix this error, here are some possible solutions that you could try.

Option 1 – Fresh download the setup file

The first thing you can do is to fresh download the setup file from the official homepage and then place it in a different location. Just make sure that you download the correct setup file that’s compatible with your operating system. Then restart your computer and sign in as administrator. After that, right-click on the setup file and select the Run as administrator to proceed with the installation.

Option 2 – Try removing all the previous versions of the software

If there is a previous version of the program that’s still installed on your computer, you need to uninstall that program since it might be the reason why you’re getting Error 2753.
  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the previous version of the program you are trying to install, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 3 – Run the setup file as administrator

The setup file may need more permission in order to execute properly and so you need to run it as an administrator. To do so, you need to give it more privileges for it to work as intended by its developer.
  • Right-click on the setup file and select the Run as administrator option.
  • Afterward, a User Account Control or UAC prompt will appear and from there, click on Yes and then check if the file runs or not.
Note: If the setup file does not run, you may have to take ownership of the folder where the setup file is located. To take ownership of the folder, refer to these steps:
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 4 – Try running the setup file in Compatibility Mode

You may be getting Error 2753 if the setup file is not intended to run on the Windows 10 version you are using which is why you have to run it in Compatibility Mode. This will allow the setup file to think that it is running in a compatible environment as it is intended to.

Option 5 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix Error 2753. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.
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Change date and time inside Windows 11
date and time windows 11Same as Windows 10, Windows 11 also keeps track of date and time using an internet time server. But in a case that you need to change the date or time for any kind of reason here is a guide for that process:
  1. Press ⊞ WINDOWS + I to open settings
  2. Click on Time & Language in Taskbar
  3. Inside Time & Language click on Date & Time
  4. Turn off Set Time Automatically by clicking on the switch next to it
  5. Below find Set the date and time manually and click on Change
  6. Inside, Change Date and Time window use the drop-down menu to set desired date and time
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Malware Guide: How to Remove Bandoo

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 
Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:
  • iLivid
  • Movies Search App for Chrome
  • Movies Search App for Internet Explorer
The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
  • Step 2: from the menu box, click ‘Search’.
  • Step 3: enter “Programs and Features” within the Input Box.
  • Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
  • Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
  • Note: you will have to remove the apps one after the other.
  • Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
  • Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
  • Step 7: follow instructions until the app is fully removed.
  • Step 8: Repeat steps for the other app.
Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:
  • Step 1: Open your Internet Explorer browser.
  • Step 2: Click the tool option located in the top right-hand corner of the page.
  • Step 3: Click the “Internet Options” option.
  • Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
  • Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.
  • Step 1: Open your Chrome browser.
  • Step 2: A pop-up box will be visible.
  • Step 3: Click the “Remove from Chrome” option.
After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.
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Disable or Enable App Launch Tracking
The Windows 10 operating system utilizes a variety of measures in order to track your app launches so that it can boost both your start and search results. It can personalize the start menu based on the apps that you use the most on the Start menu as well as the search results. This way, the App Launch Tracking is definitely useful especially when you want to access your favorite and frequently used apps quickly in the Start menu and search results on your Windows 10 computer. On the other hand, Windows 10 provides users with the ability to control their privacy settings in order to protect the privacy of users. Windows 10 users can either opt to enable the app launch tracking to improve the start menu and search menu or opt to disable the app launch tracking in order to prevent the Windows operating system from tracking that you open if you really value your privacy that much. Whichever setting you prefer, you need to change the privacy control settings as well as make some tweaks in the Windows Registry in order to turn on or turn off the app launch tracking feature.

Option 1 – Turn off or turn on app launch tracking via Settings

  • Go to Settings and click on Privacy.
  • After that, toggle On the “Let Windows track app launches to improve Start and search results” option on the right side of the page under the General Settings to enable the app launch tracking feature.
  • And of course, if you wish to disable the app launch tracking feature, simply toggle Off the “Let Windows track app launches to improve Start and search results” option on the very same page under General Settings.
  • After that, close the Settings window.
Note: Keep in mind that when you disable the app launch tracking feature, the “Show most used app” setting will either be grayed out or labeled as “Disable” on your Windows 10 computer. Thus, if you want to keep viewing the most used apps, just re-enable the app launch tracking feature if you have disabled it.

Option 2 – Turn off or turn on app launch tracking via Windows Registry

Before you proceed, make sure to create a System Restore point
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, navigate to the following path:
HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionExplorerAdvanced
  • After that, right-click on the Advanced folder and then click on New to create a new 32-bit DWORD value.
  • Name the newly created DWORD as “Start TrackProgs” and set its value to “1” to enable the app launch tracking feature.
  • If you want to disable the app launch feature, set “0” as the value instead of 1.
  • Now click OK and restart your computer.
Take note that you still have to create a 32-bit DWORD value even if you are using a 64-bit Windows computer.
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What to do if you can’t find Recycle Bin
The Recycle Bin is undeniably an important place to make files ready for deletion. To put it simply, it assumes some importance but there are times when it displays an unpredictable behavior. For instance, it just suddenly goes missing and even Cortana is unable to find it. A lot of users have experienced the missing Recycle Bin issue in their Windows 10 computers. If you are one of these users, you might have wondered where the Recycle Bin icon has gone and how you can get it back. Worry not, as this post will provide you a couple of options you can try to bring back Recycle Bin in your Windows 10 computer. Follow the given options below to get started.

Option 1 – Try to restore Recycle Bin

It could be that you have disabled the Recycle Bin by accident which is why Windows was not able to show it on your desktop. To restore Recycle Bin, follow these steps:
  • First, click on the Start button and select Settings.
  • Next, select the Personalization setting and then select Themes from the left pane.
  • After that, click on the “Desktop icon settings” link under the “Related Settings” heading. This will display a list of icons in the Desktop Icons window.
  • From there, make sure that you check the checkbox for “Recycle Bin” to make it appear on your Desktop screen once again.

Option 2 – Try to recreate the Recycle Bin

If the first option didn’t work, then it could be that Recycle Bin might have been deleted which is why you fail to restore it. And to resolve this problem, you need to recreate Recycle Bin. Refer to the following steps to do so:
  • You need to launch the Windows File Explorer first and go to the View tab.
  • From this tab, select Options and click on the drop-down arrow and then select the “Change folder and search option”.
  • Afterward, switch to the View tab when the Folder Options window appears on your screen and select the “Show hidden files, folders, and drives” option.
  • And then unmark the checkbox next to the “Hide protected operating system files (Recommended)” option and click on both the Apply and OK buttons, respectively.
  • Next, go back to the File Explorer and click on “This PC” located on the left bar and go to the C: drive.
  • From there, you will find a file named “$Recycle.Bin” located at the top.
  • Open this folder to access its contents and you should see the Recycle Bin icon located at the top.
  • After that, right-click on the Recycle Bin icon and click on the “Send To” option and then click on “Desktop (create shortcut)”.
  • It will then confirm and recreate the Recycle Bin icon on your Desktop screen.
Note: Even though this icon is quite similar to the original one, it actually differs from it. The difference is that you won’t see if fill up when you delete files and you can’t simply empty it by right-clicking on the shortcut. On the other hand, you can still drag items into it just like with the original one. So when you want to empty the content of the newly restored Recycle Bin, you just have to double-click on the shortcut and right-click on the recycle bin in the window that appears, and select the “Empty Recycle Bin” option. In addition, now that you’ve set up the Recycle Bin shortcut, you have to re-activate the “Hide protected operating system files” to keep the important files and folders in your computer hidden.

Option 3 – Try to repair the Recycle Bin

If both the first two options failed to restore the missing Recycle Bin, then you can try repairing it instead. There are times when the Recycle Bin is removed from the Desktop screen due to some corrupted Windows system files. To fix these corrupted system files, you can run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the missing Recycle Bin. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Recycle Bin. To check if your computer is really in Tablet Mode, follow these steps:
  • Go to the Start menu and select Settings.
  • Next, select the System setting and from the left pane select the Tablet Mode.
  • From there, make sure that the buttons next to the options given below are set to the off position:
    • Hide app icons on the taskbar in tablet mode
    • Automatically hide the taskbar in tablet mode
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Removing Search.schooldozer.com hijacker

What is Search.schooldozer.com? And how does it function?

Search.schooldozer.com is a browser extension that functions as a search engine. It is developed and maintained by “Schooldozer”. It claims to improve users’ browsing experience by providing them with improved search results. However, it does not really do the things it claims to do. In fact, they’re quite the opposite ones – instead of improving the browsing experience, it makes users’ browsing experience unsafe and full of sponsored content. This is in contrast to what it states in its Privacy Policy:
“Install applications the easy way and without the hassle, using the Schooldozer downloader. The Schooldozer platform stems from years of experience with installing applications, resulting in a highly optimized process, yielding faster downloads, better user experience, and more successful installations.”
In addition, once installed Search.schooldozer.com is installed, it will change the default settings of a browser such as the default search engine, homepage, and new tab page. This is why security experts regard this browser extension as a browser hijacker and a potentially unwanted program. The modification of the browser's settings allows it to control users’ browsing by redirecting them to sponsored sites as well as deliver sponsored content from its affiliated sites in order to gain profit via pay-per-click marketing. And if you think that the ads it displays are harmless, think again for some of these ads can redirect you to suspicious websites that might contain harmful content. What’s more is that this browser hijacker can also keep track and monitor all your browsing activities in order to obtain your browsing data like search queries, what sites you always visit, browsing history, browser type, OS version, and so on. The information collected is then used and may even be shared with its affiliated third parties to deliver more customized and personalized advertisements.

How is Search.schooldozer.com distributed over the web?

Like a typical browser hijacker, Search.schooldozer.com is distributed using the software bundling method where several unknown and unwanted programs are bundled in a software package. Thus when you install any software bundle, make sure to always opt for the Custom or Advanced installation setup rather than the quick setup to avoid installing unwanted programs like Search.schooldozer.com. To remove Search.schooldozer.com from your computer, follow the removal guide below carefully. Step 1: Start the removal process by closing all the browsers infected with Search.schooldozer.com. If you’re having a hard time closing them, you can close them using the Task Manager just tap on Ctrl + Shift + Esc. Step 2: After you open the Task Manager, go to the Processes tab and look for the infected browser’s process and end it. Step 3: Then close the Task Manager and tap the Win + R keys to open Run and then type in appwiz.cpl to open Programs & Features in Control Panel. Step 4: From there, look for Search.schooldozer.com or any unfamiliar program that could be related to it under the list of installed programs and once you’ve found it, uninstall it. Step 5: Edit your Hosts File.
  • Tap the Win + R keys to open then type in %WinDir% and then click OK.
  • Go to System32/drivers/etc.
  • Open the host file using Notepad.
  • Delete all the entries that contain Search.schooldozer.com.
  • After that, save the changes you’ve made and close the file.
Step 6: Reset all your browsers to default to their default state.

Google Chrome

  1. Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
  2. Look for Search.schooldozer.com or any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
  3. Restart Google Chrome, then tap Alt + F, and select Settings.
  4. Navigate to the On Startup section at the bottom.
  5. Select “Open a specific page or set of pages”.
  6. Click the More actions button next to the hijacker and click Remove.

Mozilla Firefox

  1. Open the browser and tap Ctrl + Shift + A to access the Add-ons Manager.
  2. In the Extensions, menu Remove the unwanted extension.
  3. Restart the browser and tap keys Alt + T.
  4. Select Options and then move to the General menu.
  5. Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

  1. Launch Internet Explorer.
  2. Tap Alt + T and select Internet options.
  3. Click the General tab and then overwrite the URL under the homepage section.
  4. Click OK to save the changes.
Step 7: Hold down Windows + E keys simultaneously to open File Explorer. Step 8: Navigate to the following directories and look for suspicious files associated to the browser hijacker such as the software bundle it came with and delete it/them.
  • %USERPROFILE%Downloads
  • %USERPROFILE%Desktop
  • %TEMP%
Step 9: Close the File Explorer. Step 10: Empty the contents of Recycle Bin.
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