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Disable Windows insider in Windows 10

In their search for making Windows, a better operating system Microsoft has come up with an insider program that will collect telemetry and send it to Microsoft in order to provide enough information to make a better OS. Being in an insider program is per choice basis and it is not forced to anyone.

This guide will cover how to turn off the insider program since its constant updates and telemetry can slow down the internet. So if you decided that you no longer want to be part of this program here is how to turn it off.

  • Press ⊞ WINDOWS + R to open the run dialog
    keyboard with windows and r marked
  • Type in dialog gpedit.msc and press ENTER
  • You will find yourself in the Local Group Policy Editor Window. Inside windows find:
    Computer Configuration > Administrative Templates > Windows Component > Windows Update > Windows Update for Business
  • Move to the right pane and double-click on the Manage Preview Builds option
  • Inside the Manage Preview Builds window, check the Enabled radio button
  • Go to the Options section, and using the drop-down menu, set the preferred release channel
  • Select Apply and then OK

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Windows is stuck in Airplane Mode
As of late, a number of users reported experiencing a problem where their Windows 10 computers get stuck on Airplane mode for some unknown reason. According to the affected users, they were unable to turn off the Airplane mode which means that their computers are also not able to connect to the internet. One of the possible reasons why this kind of issue occurs is that there could be a bug with the airplane mode or it could also be the doing of faulty network drivers or physical switch that’s turned on, and so on. If you are one of the few users who experience the same issue, then read on as this post will guide you on what to do if your Windows 10 computer gets stuck on Airplane mode. There are a couple of suggestions you can check out to resolve the problem. You can try to check the status of the Radio Management service, flush the DNS cache or you could turn off the airplane mode via system settings. You could also update the network drivers or turn off the physical switch for airplane mode or make some adjustments in the Windows Registry. For more details, refer to each one of the suggestions provided below.

Option 1 – Try to check the Radio Management Service status

  • First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
  • Next, look for the Radio Management service and select Properties.
  • From there, change its Startup type to Disabled and click on the Apply and OK buttons to save the changes made.
  • Once done, restart your computer and check if you can now turn off the airplane mode.

Option 2 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 3 – Try turning off the airplane mode via System settings

If flushing the DNS cache did not help in fixing the problem, then you might want to turn off airplane mode via system settings.
  • In the Windows Search bar, type “airplane mode”.
  • From the search results that appear, click on Airplane mode.
  • After that, a window will appear where you have to turn off the toggle button for Airplane mode.

Option 4 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 5 – Try to turn off the physical switch for Airplane mode

If your computer has a physical switch to turn on or off the airplane mode, then you might want to check that switch if you have one. Chances are, it could be the reason why you’re unable to turn off Airplane mode on your computer.

Option 6 – Try to make some adjustments in the Registry

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESystemCurrentControlSetControlClass
  • From there, edit the registry value of “RadioEnable” to “1”.
  • Exit the Registry Editor once done, and restart your computer.
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15 Deep WEB sites you need to visit
Deep WEBA not long time ago we had an article about the deep WEB and dark WEB here on errortools.com explaining its origins and its purpose. The article can be found here if you are interested: https://errortools.com/windows/what-is-deep-and-dark-web/ Now at this point in time, we want to present you with 15 great Deep WEB sites that could offer you some information not found anywhere else, that could offer you some privacy, or simply to have some fun and safely explore how it is like to be part of deep WEB. Take notice that for successful visiting of given sites you will need to have installed TOR browser. More about Tor browser itself can be found here: https://errortools.com/blog/software-review-series-tor-browser/ and its official website for download here: https://www.torproject.org/download/ Make sure that you copy the onion link and paste it into your TOR browser in order to access the site. That being said, let’s begin.

Mail2Tor

http://mail2tor2zyjdctd.onion/ If you want secure and private ways of sending your emails then look no further. Mail2Tor uses a webmail client and encrypts each email received or sent, combine that for not storing IP addresses and you have a private and safe environment for your emails.

The Hidden Wiki

http://zqktlwiuavvvqqt4ybvgvi7tyo4hjl5xgfuvpdf6otjiycgwqbym2qad.onion/wiki/index.php/Main_Page The Hidden Wiki is the go-to site if you want to explore more of deep WEB since it is the site of collected .onion sites. Think of it as a registry of onion sites that want to be accessed publicly but offer anonymity.

TorLinks

http://torlinksd6pdnihy.onion/ TorLinks is another site focusing on .onion site listings. Site themselves are divided into categories and are easy to find. Take note that .onion sites come and go so make sure to visit frequently both The Hidden Wiki and TorLinks in order to be updated.

Torch Search Engine

ttp://xmh57jrzrnw6insl.onion/ Torch is the oldest and most well-known search engine for dark web links, with its database of over a million .onion websites there is a chance that you will find what you are looking for on it.

DuckDuckGo

http://3g2upl4pq6kufc4m.onion/ Integrated into TOR itself as a default search engine DucDuckGo has proven itself to be a great competitor and challenger to Google. But unlike Google, DuckDuckGo will not track you nor store your search activities making it a great general private search engine.

Facebook

https://www.facebookwkhpilnemxj7asaniu7vnjjbiltxjqhye3mhbshg7kx5tfyd.onion/ Yup, Facebook has its own .onion version of its popular platform. Now since Facebook itself is a social media platform anonymity is out of the question but with .onion routing, you can have and maintain a Facebook account from locations where you normally could not like in some countries where Facebook.com is banned.

Galaxy3

http://galaxy3bhpzxecbywoa2j4tg43muepnhfalars4cce3fcx46qlc6t3id.onion/ Galaxy3 is also a social platform, the site is mostly populated with code experts and other individuals posting all kinds of stuff.

The Dark Lair

http://vrimutd6so6a565x.onion/index.php/Board Dark Lair was the first image exchange website that evolved into a social network. One difference from the other two mentioned is that you can engage in the website without registration as an anonymous user.

Pro Publica

https://www.propub3r6espa33w.onion/ The aim of the five-time Pulitzer Prize winner ProPublica is “To expose abuses of power and betrayals of the public trust by government, business, and other institutions, using the moral force of investigative journalism to spur reform through the sustained spotlighting of wrongdoing.” It’s the first major online publication to have a .onion address. The non-profit newsroom is funded by organizations such as the Sandler Foundation and has made countless contributions to the fight for free speech and privacy.

Soylent News

http://7rmath4ro2of2a42.onion/ Soylent news is an onion site that well brings news. The difference from other sites of the same content is that Soylent news is community moderated without any big names involved so it is authentic in its content.

CIA

ttp://ciadotgov4sjwlzihbbgxnqg3xiyrg7so2r2o3lt5wz5ypk4sxyjstad.onion/ Tor’s history is an unlikely tale. It was created by the U.S Navy with the purpose of helping informants in foreign nations to communicate safely over the Internet. The Central Intelligence Agency (CIA), in that spirit, released a .onion site so that people from across the globe can browse their resources securely and anonymously.

Secure drop

https://secrdrop5wyphb5x.onion/ Secure drop is a platform for changing leaked information and for journalists to communicate with their leads in private. It is used by Washington Post, Pro Publica, and The Guardian.

Hidden Answers

http://answerszuvs3gg2l64e6hmnryudl5zgrmwm3vh65hzszdghblddvfiqd.onion/ Hidden Answers is Reddit or Quora of the dark web but as in the spirit of the dark web, all discussed topics and stories are in total anonymity.

SCI-HUB

http://scihub22266oqcxt.onion/ With over 50 million research papers in the domain of science shared freely, Sci-Hub eliminates all barriers of free knowledge and offers a unique approach to education and scientific information.

Smartmixer.IO

http://smrtmxdxognxhv64.onion/ Smartmixer is a bitcoin mixer. The service scrambles your bitcoin with other users making your purchases completely anonymous. And that's it. 15 dark WEB onion sites you need to visit. I hope that you enjoyed the list and found something useful in it. Also, note that onion links can change overnight so if any of provided links do not work just go to DuckDuckGo and search for the site with the onion at the end.
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How to Fix Error Code 0x800ccc0f

Error code 0x800ccc0f - What is it?

Error code 0x800ccc0f is an error that occurs when users attempt to send/receive emails in Outlook or Outlook Express. Though information regarding the error is limited and sometimes difficult to decipher to those unfamiliar with error code issues, the following are possible symptoms users can expect when this error occurs:

  • Unexpected termination of the connection
  • Inability to access email messages sent to one’s account
  • Inability to send email messages

Solution

Restoro box imageError Causes

Errors in Outlook or Outlook Express may occur due to a multiplicity of reasons. It may be due to a problem with your network connection or the server. You may also encounter this problem after an extended period of inactivity.

Since the error could be due to one of many issues, several solutions are recommended. However, note that these suggestions require you to make changes that come with various risks. Be sure to implement these instructions correctly to avoid causing more problems to occur.

If you are not confident that you will be able to successfully implement the solutions below, get help from a certified Windows technician or IT professional.

Further Information and Manual Repair

As with other error codes, manual procedures are available which users can take to correct the problem. To implement manual repair, follow the methods suggested below:

Method one: Troubleshoot your Internet Connection

Since error code 0x800ccc0f may manifest itself due to an issue with your network, you can seek to rectify the problem by first checking your connection. To do this, open an Internet browser. Type a valid web address in the address bar and click Enter.

If you are unable to access the website, you may then seek to fix the Internet connectivity issue by using Microsoft Automated Troubleshooting Services. These free tools are available for download on Microsoft’s website.

Not only can these tools fix your Windows Firewall – if this is the cause of your connectivity issues. These automated troubleshooting tools can also resolve other issues related to your Internet browser or network.

However, if after downloading and running these tools error code 0x800ccc0f still persists in Outlook or Outlook Express, implement the solution below.

Method two: Verify your Network Connection

Verifying your network connection is another way you can resolve your Outlook issues, i.e. once the issue is in fact a network-based problem.

To verify your network connection, make sure your computer’s network devices are turned on and fully functioning. Also ensure that the cables that connect your computer to a network are secure. You may also contact your Internet Service Provider (ISP) to verify your connection.

If there is no issue with your network and error code 0x800ccc0f persists, you will need to implement method three.

Method three: Check your Firewall or Router Settings

Problems with sending or receiving email messages based on the 0x800ccc0f error code could also be due to configuration issues for individuals who connect using a router. If this is a misconfiguration issue, you may be able to resolve the problem by bypassing the router and connecting through your modem.

Before doing this, however, be sure to check if your firewall is turned on as connecting directly can leave your machine vulnerable. Prevent attacks by checking your Windows Firewall setting. After making adjustments where necessary to ensure the firewall is turned on, test your connectivity to ensure you can access a connection. Also, check Outlook to see whether the error message has been resolved. If the error persists, consider the next solution.

Method four: Disable Third-party Security Apps

Third-party apps like anti-virus software can sometimes cause interference, leading to errors. For this reason, check if the antivirus on your device is the source of the issue. Start by disabling the antivirus software. You may also turn off the software’s email scanning feature to verify whether or not that is the cause of the error.

Note that disabling your antivirus is only a temporary solution as it is not recommended that you use your computer without such protection in place. Consider replacing your antivirus or uninstalling and reinstalling for a permanent fix if indeed your issue with error code 0x800ccc0f was caused by interference from third-party apps.

Method five: Automated Tool

Also, consider downloading a powerful automated tool to protect your machine from possible errors in the future.

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What is Windows Terminal and should you use it
Windows TerminalWindows Terminal is a new free Microsoft terminal sort of application. When you open either Power Shell or Command Prompt in Windows they will be opened in different windows, and if you want several of each you will have several windows of each on your screen. Windows Terminal fixes this by opening each of the Instances of Command Prompt and Power Shell as separate tabs inside itself making it much easier to manage multiple instances of named applications. You can also run both Power Shell and Command prompt tabs in the same Windows Terminal. Luckily running command prompt and power shell in different tabs is not the only thing you can do. Windows Terminal lets you choose your own theme, it has emoji support, GPU rendering, split panes, and many more customizable options. Windows 11 will have Terminal as the default command-line environment for opening Power Shell or Command prompt, even Windows Subsystem for Linux (WSL)

Setting Windows Terminal as the default application

If I was successful I have managed to show you that Windows Terminal is something that you should use even if you do not or cannot upgrade to Windows 11. You can use it inside Windows 10 also. First thing is to download and install it. You can get Windows Terminal from the official Microsoft website here: Windows Terminal page After download and installation are completed, open the Terminal app and select the down arrow menu, click Settings. Alternatively, you can use CTRL + + shortcut. Inside Settings by default Default Terminal application would be set to Windows Console Host Click on the Default Terminal application to bring a drop-down menu and choose Windows Terminal from the list. Now by default once opened Windows Terminal will use Power Shell as the default profile, however, you can change this by clicking on the drop-down for the default profile where you can choose between Command Prompt, Power Shell, Windows Power Shell, or Azure Cloud Shell. Pick one that you prefer, click on Save and it will be opened as default on the next run.
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Malware Guide: How to Remove DownloadAdmin

What is DownloadAdmin/ Updateadmin?

As a digital creation of Blueis, the DownloadAdmin application peruses your computer system for programs/applications that are outdated. This program then makes the necessary updates/installation on your computer, as if it were the Administrator. While most people might consider this application harmful, scrutinizing the Digital Publisher/Creator of the application should be reason enough to remove DownloadAdmin (and any other associated program) from your computer. Why? Blueis is infamous for producing/distributing “adware type software”, according to herdProtect Anti-Malware. Is that not a plausible reason for you to remove applications associated with that publisher? Additionally, DownloadAdmin not only updates your outdated applications, but it installs additional programs - usually utility tools and search toolbars. This is a sly way to promote third-party software and to get ads loaded onto your computer system. Technical details about DownloadAdmin include:
Digital Publisher: Blueis Product Version: 4.0.0.1 Original File Name: DownloadAdmin Entry Point:  0x0000234A

Assessment of DownloadAdmin

For this assessment, the DownloadAdmin file was obtained and installed on a test computer. After the DownloadAdmin/Updateadmin application was installed, it made several modifications to the computer system. These modifications may class the newly installed file as a PUP (potentially unwanted program). Outlined below is what took place after the file was installed.
  • Updated an outdated application installed on the computer

Subsequent to the update made by Updateadmin, I thought the PUP had run its course. However, it was not quite finished. It was after scanning the contents/programs of my Local Drive, I stumbled on an additional program, one that I did not download or install, at least not intentionally. As predicted, the DownloadAdmin application scanned through the computer system (in the blink of an eye), during installation and made adjustments to an application already installed. This program was the Mozilla Firefox. Since Mozilla Firefox was rarely used on the PC in question, the DownloadAdmin application thought it quite appropriate to revive the Mozilla Firefox browser, by replacing it with the latest or more contemporary version.
  • Installed a search toolbar

While DownloadAdmin did request permission to install an updated version of my Browser, it provided no warning about installing a search toolbar. This is quite shady and deceptive. In addition to updating the Internet Browser, DownloadAmin also installed the SearchProtect toolbar (Conduit). This toolbar is no stranger to the market as I’ve encountered it on several occasions during my assessment of malware.

Should you remove DownloadAmin?

That decision is totally yours to make. However, here are some reasons why most people would consider that program unwanted
  • It updates your outdated programs

In most cases, at least those I’ve seen, if a user has a program installed, they don’t necessarily want a new version of that program. In fact, this PUP could spell trouble since some programs, especially paid, require a license to use the software. When that program is updated/ upgraded, you might have to acquire a new license to get it to work.
  • Unnecessary program

If you’re totally lackadaisical and loathe the idea of doing work yourself, this program might come in handy. Many users will update their computers manually by using Microsoft’s preinstalled/pre-programmed updater in their computer’s Control Panel. This option searches for and installs all the necessary programs to keep your computer safe and secure. The DownloadAdmin program only occupies needed space and resources on your computer. However, what’s good about this program is that it doesn’t operate at the start time so it doesn’t necessarily cause unnecessary lags on your computer.
  • Modifies your search experience

By installing a search toolbar called SearchProtect, Updateadmin modifies or changes the browsing experience you’re accustomed to. SearchProtect hijacks your browser and changes your homepage to their choice while removing yours. This is often hard to reverse since the publisher created this software to remain once installed. To completely remove DownloadAdmin from your computer, click here to download and install Spyhunter
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New calculator features in Windows 11 and more
Calculator GraphingWindows 11 will bring some old applications in new looks and some will get additional features as well. One of the old apps that will get new stuff is a calculator. The calculator was always a way to go application for quick calculations but Microsoft aims to expand on that and make the calculator a little more useful. The first thing that you will notice is the calculator look, the calculator has now an application theme setting that allows you to change the look of the application. It comes in standard and professional mode as usual but this time calculator will come with features that will enable it to handle some programming and engineering tasks. The new calculator features a full graphing mode that lets you visually analyze a graph to identify key features. It also packs a deep converter that can switch between more than 100 units and currencies.

Other Windows 11 apps

A new snipping tool will be delivered with this latest update as well packed with new functionality. We have covered new features of the snipping tool in another article, if you are interested you can find the article here: https://errortools.com/windows/new-snipping-tool-redesigned-in-windows-11/ Mail and Calendar apps will also get a redesign, sadly all redesign that they will include will be of visual nature to fit in the overall Windows 11 theme, functionality will remain the same.
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Increasing Virtual Memory
Hello and welcome to our Increasing Virtual Memory tutorial. Before trying to raise the quantity of virtual memory in your pc system, it's important to get a comprehension of its goal and use. This leads to the constant use of high-performing tasks in addition to keeping multitasking capability. The downside to this process is the fact that relatively, the HDD accesses information slower than a RAM module. Taking into consideration its use in a computer program and how virtual memory works, there isn't any amount of virtual memory allocation. The quantity of virtual memory to be defined for a unique computer program would be determined by the kinds of programs that are started and the quantity of multitasking done. The Microsoft Windows operating system yet does supply a recommended baseline memory based on the number of RAM installed and storage space of the HDD. Virtual memory allocation really indicates the upsurge in how big the paging file is. This file provides the pc program with all the essential instructions on the best way to act once all the installed RAM has been allotted to the running applications. In both Microsoft Windows XP (all variants) and Windows Vista environments, the method to control the paging file size is basically the same. To increase the quantity of virtual memory:
  • Click on the Start menu and choose the "Control Panel" alternative. When the Control Panel window is started, choose the "Operation and Maintenance" class.
  • Click on the "System" choice to create the Device Properties Window.
  • Click the "Advanced" tab and choose the "Settings" button under Operation. In the Operation alternative window, select the "Change" button under the Virtual Memory class.
  • Choose the hard disk where the Windows operating system is now installed. That can be the same place where in fact the paging file will be saved.
  • Test on the checkbox for the "Custom Size" to enable you to determine the number of virtual memory you need to use for your device.
  • Click the "OK" button thrice to shut all of the windows. Click the Start button and restart your machine to enable the upsurge in the number of virtual memory to be finished.
In establishing the number of virtual memory, you'll have to place a maximum value along with an initial. It is suggested that both values be equivalent in order to achieve the finest performance on your pc system.
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Clipboard history in Windows 10
Copy & Paste is an essential part of Operating and working on a computer. We copy and paste a lot of different stuff through our workday, moving stuff from application to application. In an earlier article today we have explored troubleshooting and how to repair copy-paste stopped responses, this time we are going to focus on a little feature of Windows 10 called Clipboard history. Clipboard history is a built-in feature in Windows 10 which lets you store multiple copies of different types and then selectively pasting them into another application. Let's say you have multiple copies of different text from different websites and you then paste everything or just some into a Word processor. If this feature sounds interesting to you then let's turn it on. Press the start button and then on settings. Windows 10 Start menu with marked settings iconIn settings window click on System Windows settings with System section selectedin system dialog click on the clipboard and on the right screen turn ON CLipboard history. Windows settings for Clipboard
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Guide to Fixing Error 0x800CCC0E

Error Code 0x800CCC0E - What is it?

The error code 0x800CCC0E is an Outlook error that appears while using either Microsoft Outlook or Outlook Express. The error message hampers your ability to send and receive emails.

Solution

Restoro box imageError Causes

0x800CCC0E Outlook error code is triggered by multiple reasons including:
  • Improper connection with SMTP (Simple Mail Transfer Protocol) server
  • Damaged files
  • Registry corruption
In most cases, it’s the registry that gets corrupted which leads to the occurrence of 0x800CCC0E error code display. This typically happens when you try to update your Outlook/Outlook Express version. When updating, you need to remove all the software files of the previous Outlook version which includes the registry too. If the files are not removed from the registry, the new version update will often fail. The junk files of the old version are likely to damage and corrupt the registry.

Further Information and Manual Repair

It is advisable to repair the error code 0x800CC0E right away to avoid inconvenience and system failure and fatal crashes which can lead to valuable data loss.

Cause: Improper connection with SMTP (Simple Mail Transfer Protocol) server

Solution: If the cause of the 0x800CCC0E is SMTP server connection failure, then the best way to resolve the error is to reconfigure your email account settings. Make sure that port 25 is being used in the SMTP area. Port 25 is the standard outgoing mail port. If the SMTP setting is on port 25 then another reason for the error 0x800CCC0E can be your anti-virus or firewall software enabled on your PC. Turn it off for a moment and then try sending emails from your Outlook.

Cause: Damaged Files and Registry Corruption

Solution: If the error code is triggered due to registry corruption and file damage, then the best way to resolve it is to download Restoro. Restoro is a safe, efficient, and highly functional inbox cleaner and a system optimizer embedded with numerous powerful utilities designed to repair multiple PC-related errors including the error code 0x800CCC0E when triggered by registry corruption. This cutting inbox cleaner scans your PC entirely and detects all the unnecessary and malicious files saved in your system’s registry like junk files, internet history, invalid entries, and files of the uninstalled programs. These files take up most of the registry disk space thus causing the registry files to get damaged and corrupt and triggering error codes like 0x800CCC0E. With the help of Restoro,  you can easily wipe out all such files from your system in just one click. After scanning for errors all you need to do is click the repair tab to make your registry disk clutter-free. Once the clutter is removed, update the new version of the Outlook/ Outlook Express again on your system and then try sending emails. You’ll see two noticeable differences after repairing your PC with Restoro. One is that you will be able to install the new version and send emails smoothly from your Outlook account without any 0x800CCC0E error pop-ups. And the second difference you’ll see is the change in your PC performance. This tool optimizing your PC speed and reduces boot time. This tool is very simple and easy to use. It has a neat design layout and a user-friendly interface which makes it easy for all levels of users to use Restoro smoothly with zero complexity. In just a few clicks the error message 0x800CCC0E is resolved. What makes this tool a favorite among users is that it does not require any skills or technical know-how. To get started here’s what you need to do:
  1. Click here to download Restoro software on your PC
  2. Once the download is complete, run it to scan for 0x800CC0E error
  3. After the scanning is successfully complete, click on the Repair button to fix the error right away.
  4. Then install the new version of Outlook/ Outlook Express again on your system
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Problem prevented document from being scanned
If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
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