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Fixing TV screen resolution on PC

When you connect your TV via HDMI cable Windows will recognize it as another monitor and will control the display settings for your HDMI connection. In most cases using it as the extended desktop will work fine, issues will arise when you play video on it. Video playing applications can override Windows settings which can lead to strange results on the screen. Here in this guide, we will tackle with reasons and solutions to this particular issue. Solutions provided are not meant to be followed in the way they are presented but as a silent rule, they go from most common one to most rare so it is advisable to try them in the order presented.

FIXING RESOLUTION ISSUES

The first thing when experiencing resolution issues on your TV connected to a PC is to check TV settings. There is very likely a chance that you will need to manually adjust picture settings on the TV itself using TV controls.

On older models of TV, there is an overscan option which can lead to different resolutions and screen sizes. Overscan is a technology that was used in order to help content creators to deliver consistent pictures on different screen sizes and aspect ratios but how technology has advanced and everything including aspect ratio was standardized overscan itself has become a relic of the past. If you are unable to access or see edges of your desktop on the TV screen it is very likely that overscan is the issue. In order to fix this be sure to select HDTV's aspect ratio to fit the screen setting in the picture setting.

Sadly finding this option on your TV will be different from manufacturer to manufacturer and even from model to model of the same manufacturer so we can not cover all models but in most cases option is located under picture settings or advanced options. Sometimes you will face even different overscan settings instead of classic ft to screen options, in this case, experiment with the setting until you find one which will work. If you have it, find settings in the user manual of your TV.

Luckily you have managed to find the proper option on your TV set and have chosen the right aspect ratio for display. If everything works ok there is no need for the next step but if you experience a different resolution than desired on your TV follow this next guide on how to change the resolution of the TV on your PC.

  1. Press the ⊞ Windows and type Change Display Settings. Click on the top result.
  2. Once the Display Settings App opens, you’ll see two screens (or more if you’ve got multiple HDMI outputs connected). Make sure you select the right display for the HDMI TV before making any changes. You can do this by clicking on Identify.
  3. You’ll see the number from the screenshot above displayed on the monitors for a brief period. Depending on which screen is set to your primary display, make sure you change the settings for the HDMI monitor.
  4. Select the HDMI monitor from the available displays.
  5. Scroll down until you see the current resolution settings for your HDMI monitor.
  6. You can change the resolution settings and test different values that match your HDMI TV’s configuration.
  7. Once you change the setting, Windows will apply the new resolution for a limited time and revert if you don’t accept the new setting.
  8. Once you’ve found the best resolution for your TV, select Keep Changes to keep the new resolution.

You are all set now, make sure that you have the latest drivers on your system and enjoy using your TV as a second monitor.

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How to Fix Error Code HPQTRA08.exe

HPQTRA08.exe - What is it?

HPQTRA08.exe (Hewlett Packard Tray 08) is the Hewlett Packard Digital Imaging Monitor task. It is installed with the drivers of HP imaging products like PhotoSmart Printers.

It incessantly monitors and indicates the connectivity status with any recognizable HP product.

Simply put, HPQTRA08.exe is an exe (executable) file that contains step-by-step instructions that a computer follows to carry out a function.

HPQTRA08.exe error code is displayed in any of the following formats:

  • "Hpqtra08.exe Application Error."
  • "Cannot find hpqtra08.exe."
  • "Hpqtra08.exe not found."
  • "Error starting program: hpqtra08.exe."
  • "Hpqtra08.exe is not a valid Win32 application."
  • "Hpqtra08.exe failed."
  • "Faulting Application Path: hpqtra08.exe."
  • "Hpqtra08.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
  • "Hpqtra08.exe is not running."

Solution

Restoro box imageError Causes

Error code HPQTRA08.exe can be triggered for several reasons. However, some of the most common causes include:

  • Corrupt Windows registry keys
  • Virus infection
  • Deleted, damaged, or corrupted HPQTRA08.exe file
  • HPQTRA08.exe file conflict
  • Corrupt or incomplete installation of Hp Digital Imaging

It is advisable to repair the error code HPQTRA08.exe on your PC immediately. Delays can lead to serious problems especially if the underlying cause of the error is related to registry corruption.

Further Information and Manual Repair

To resolve this error on your PC, you don’t need to hire a professional and pay hundreds of dollars for the repair. Simply try the DIY methods listed below to fix the problem right away.

Method 1 - Download and Install HPQTRA08.exe File

If the error cause is related to deleted, corrupted, or damaged HPQTRA08.exe file, then the best way to fix the problem is to install the HPQTRA08.exe file on your PC.

However, first, make sure the site you select to download the file from is reliable and trusted.

By downloading from an unreliable website you can expose your PC to potential malicious programs and risk your data security.

Method 2 - Remove all Viruses

Sometimes viruses and malware tend to disguise in the form of exe files such as the HPQTRA08.exe file.

In such a situation scan your entire PC for viruses and malware using a powerful antivirus. Remove all the malicious programs found to fix the issue.

Method 3 - Clean and Repair the Registry

The registry saves all PC-related activities and information including both important and obsolete files such as cookies, bad registry entries, invalid keys, internet history, and junk files.

If these files are not removed from the registry frequently, these accumulate in the registry and corrupt thereby triggering error codes. Error code HPQTRA08.exe is generated when the corrupt Windows registry keys are associated with the HPQTRA08.exe file.

To resolve, clean the registry and repair it. Although this can be done manually it can be time-consuming and tricky especially if you are not technically sound, therefore it is advisable to download Restoro.

Click here to download Restoro and resolve error HPQTRA08.exe.

Method 4 - Locate and Install the Driver

As was pointed out, you might need to reinstall the printer driver again. Using DriverFIX, you’ll be able to automatically update your computer system and install the drivers your computer needs to operate smoothly.
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Checking the Bluetooth Battery level
In case you don’t know, Windows 10 now allows users to check the Bluetooth battery level of devices. More often than not, the accessories or peripherals users use for their Windows 10 devices are connected to it using Bluetooth technology. This high-speed low-powered wireless technology is designed to link mobile devices, computers, and other network devices over a short distance wirelessly. Monitoring the battery level of a device where Bluetooth is enabled isn’t an easy task as most of these devices do not support the Bluetooth battery monitor or the battery level display. And even when on devices that do, you still have to install additional software to find it. However, Windows 10 eliminates this requirement and all you have to do is add a Bluetooth device and connect that Bluetooth device. How? Follow the instructions provided below. Step 1: Adding a Bluetooth Device The easiest way to get your Bluetooth device battery to be displayed on your Windows 10 screen is to simply add a Bluetooth device. To do so, follow these sub-steps:
  • First, turn on the Bluetooth mode on your device.
  • Next, go to Windows Settings > Devices > Bluetooth & other devices.
  • From there, click on the “+” button next to the ‘Add Bluetooth or other devices” option and select the type of device you want to add.
Step 2: Connecting the Bluetooth Device Once you’ve added the device, it will be visible under the “Add a device” screen.
  • Now select the newly added Bluetooth device and click the “Done” button.
  • After that, it will now be connected. Go back to the “Bluetooth & other devices” window and scroll down to the section of “Mouse, Keyboard, and Pen”.
  • From there, move the cursor alongside the connected device to display its battery level.
Keep in mind that there are several ways in which you can display the battery information of the Bluetooth device. However, Windows 10 understands only one of them per se. So if your device is not a Bluetooth Low Energy device, Windows 10 won’t be able to show its battery information and won’t display its battery level.
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Fix 0xd00000e5, 0x8007139f, 0x80090030 PIN
The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

  • Boot your computer first into Safe Mode.
  • Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
  • Finally, once the command has been executed, restart your computer.
  • Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
  • Then set its radio button to Enabled. You will see the following description when you do so:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
  • Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
  • The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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Fix Errors 0x80070001, 0x81000037, 0x80070003
Windows has a built-in Backup and Restore system so if the Windows Backup or Restore fails and you receive any of the errors 0x80070001, 0x81000037, 0x80070003, worry not for this post will guide you in fixing the problem. You might not be able to browse to the folders and files that you want to restore in the File Restore Wizard. The cause of the error could vary depending on what error code you receive:
  • 0x80070001 – If you got this particular error code when trying to back up a specific library or when you accept the default settings in Windows Backup and Restore.
  • 0x81000037 – If you got this kind of error code when you try to read from the shadow copy on one of the volumes being backed up.
  • 0x80070003 – If you got this error code when trying to restore the folders or files in a library by using the Windows Backup and Restore.
  • On the other hand, you cannot use the Browse for files or the Browse for folders functionality.
Note that the Windows Backup or Restore failed, Errors 0x80070001, 0x81000037, 0x80070003 Error code 0x80070001, 0x81000037 occurs during backup while Error code 0x80070003 and “Browse for Files” issue occurs when you try to restore files. Whichever error codes you got, here are some possible fixes that might help.

Option 1 – Fix Windows Backup error codes 0x80070001, 0x81000037

The reason for the Windows Backup error codes 0x80070001, 0x81000037, as mentioned above, is when there is a volume that uses a FAT file system (0x80070001) and when a volume contains compressed files (0x81000037). To fix these errors, you need to remove the “reparse point” also known as SYMBOLIC LINK, and select the absolute path of this location in the Windows Backup configuration user interface. Refer to these steps to remove the reparse point.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open Command Prompt.
  • Next, type the following command and hit Enter:
DIR /AL /S
  • After you enter the command, it will display the JUNCTION list.
  • Now to delete the mounted volume reparse point, you have to locate the reparse point you found and right-click on the reparse point icon, and click on Properties.
  • Confirm that the folder Type is Mounted Volume in the General tab and then delete this folder.

Option 2 – Fix the Windows Restore Error 0x81000037

When you try to restore a deleted backed-up directory, it fails and the Error code 0x81000037 pops up. You can also encounter this error when you select to restore the files to their original subfolders check box in the File Restore Wizard and you try to restore folders or files to an alternative location, then you will encounter error code 0x81000037 which will be displayed in an error message as shown below: To fix this error, you need to re-create the missing directory using the following steps:
  • Take note of the path for which the error occurs.
  • Then create the corresponding folder.
  • Now perform the restore operation again.
And since you might have subfolders in the deleted folder, click to clear the “Restore the files to their original subfolders” checkbox when you run the File Restore Wizard.

Option 3 – Cannot use the Browse for files or the Browse for folders functionality

There is no proper fix for this particular error but if you remember the name of the files, you can just search for them. Click on the Search button when using the File Restore functionality and then type the name of the file and when that file appears, select and click on it to restore it.
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What to do if USB tethering is not working
This post will guide you in what to do if you are trying to share the internet connection from your Android smartphone to your Windows 10 computer but USB tethering is not working. Although you can always connect your Android phone to your computer using a USB cable, you still won’t be able to access the internet. However, if you’ve already enabled the USB tethering option in your smartphone, you should be able to access the internet but if you still can’t then you can fix this issue by reading this post. There are several potential fixes you can check out to fix the USB tethering issue. You can try running both the Internet Connections and Network Adapter troubleshooters or try installing the USB RNDIS adapter or disable any unnecessary network adapters.

Option 1 – Try to run the Internet Connections and Network Adapter troubleshooter

There are various built-in troubleshooters in Windows 10 that can help fix system issues. Since you are dealing with an internet connection problem, you can try running both the Internet Connections and the Network Adapter troubleshooters. To run them, follow these steps:
  • Go to Settings > Update & security > Troubleshoot.
  • From there, you can select the Internet Connections troubleshooter.
  • Click on the Run troubleshooter button to troubleshoot the problem.
  • Wait until the troubleshooter is done identifying and fixing the problem automatically.
  • Then follow the next on-screen instructions that may appear.
  • Once it’s done, check if the USB tethering issue is now fixed.
Note: You can also try to run the Network Adapter troubleshooter. It is also located under the Troubleshoot section. Just scroll down until you see it and then run it.

Option 2 – Try installing or updating the USB RNDIS adapter

RNDIS or Remote Network Driver Interface Specification can also help you resolve the USB tethering problem. If the pre-installed driver does not help you in connecting to the internet, then you can try installing the USB RNDIS driver that is, if it’s not installed yet. If it is already installed, you can try to update it instead.
  • Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • Next, expand the Network adapters section and look for the Remote NDIS based Internet Sharing Device. But if you are using a Samsung smartphone, you might see “Samsung” instead of under Network adapters.
  • Right-click on it and then select the “Update driver” option.
  • Then select the “Browse my computer for driver software” option.
  • After that, select the “Let me pick from a list of available drivers on my computer” option.
  • Now uncheck the checkbox for “Show compatible hardware”.
  • From the given list on your left-hand side, look for Microsoft and then select the Remote NDIS based Internet Sharing Device on your right-hand side.
  • Click on Next. A new popup will appear where you have to click on Yes. This will install the driver.
  • Now click on the Close button and restart your computer.

Option 3 – Try disabling any unnecessary network adapters/connections

Assuming that your Ethernet connection is showing ping loss which indicates that the internet is not stable. In such time, if you use the USB tethering functionality, you won’t be able to access the internet connection from your smartphone. The internet connection will be frequently disconnected since your computer gives priority to the Ethernet connection. Thus, you have to disable the Ethernet connection temporarily.
  • Right-click the network icon on your Taskbar and select the option “Network and Sharing Center”.
  • After that, click the network connection. And then click the Disable button from the status box that opens.
  • After that, check if you can now connect to the internet or not.
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Hot to get rid of DiscoverAncestry from your PC

DiscoverAncestry is a Browser Extension for Google Chrome developed by Mindspark Inc that presents itself as a web tool to discover the origins or meanings of particular family names. When installed this extension changes your default new tab page to search by MyWay, as well as your default search engine to Search.MyWay.com

While active, DiscoverAncestry logs user browsing information, recording clicked links, visited websites and viewed products. This information is later used to better target personal ads. Browsing the internet with this extension active will result in injection of additional ads, sponsored content and even pop-up ads throughout the browsing sessions.

DiscoverAncestry is usually found bundled with other potentially unwanted software, this combined alongside its aggressive ad injection is why DiscoverAncestry has been marked as a Browser Hijacker, and it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant risks that target web browsers. It’s a type of malware program that redirects web browser requests to other suspicious websites. Basically, most browser hijackers are made for advertising or marketing purposes. It redirects you to the sponsored websites and inserts adverts on your internet browser which helps its developer generate income. It might seem naive, but the majority of such websites aren’t legitimate and can pose a significant risk to your on-line safety. In a much worst case, your internet browser could be hi-jacked to download malware that will do a lot of damage to your computer.

Browser hijacking signs and symptoms

There are several symptoms that could indicate a browser hijacking: 1. your homepage is reset to some unknown site 2. bookmark and the new tab are also changed 3. default online search engine is modified 4. you’re getting browser toolbars you haven’t witnessed before 5. you will find random pop-ups start showing regularly 6. your internet browser has instability issues or exhibits frequent errors 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers can get into a computer by some means or other, for instance via file sharing, downloads, and email also. Many web browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to give them extra features. A browser hijacker may also come bundled-up with some free application that you inadvertently download and install, compromising your PC security. Common examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijackers may record user keystrokes to gather potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

Removal

Some browser hijacking can be simply reversed by discovering and eliminating the corresponding malware software through your control panel. However, many hijackers are really tenacious and need specialized applications to remove them. Also, manual removals demand deep system understanding and thus can be quite a difficult task for novices. Professionals always suggest users eliminate any malicious software including browser hijackers by using an automatic malware removal tool, which is easier, safer, and faster than the manual removal procedure. To remove any kind of browser hijacker from your laptop or computer, you should download the following certified malware removal tool – SafeBytes Anti-Malware. Along with anti-virus software, a system optimizer tool, similar to Total System Care, will help you repair Windows registry errors, get rid of unwanted toolbars, secure your online privacy, and stabilize programs installed on your computer.

Learn How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Viruses may cause a lot of damage to your computer. Some malware sits in between your PC and the internet connection and blocks some or all internet sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly antivirus applications. If you’re reading this article, you probably have affected by a virus that prevents you from downloading a security program like Safebytes Antimalware on your PC. There are some actions you can take to circumvent this issue.

Install anti-malware in Safe Mode with Networking

In the event the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Just bare minimum required programs and services are loaded when you boot your PC in Safe Mode. Here are the steps you need to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out the Microsoft website for instructions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen begins to load. This should bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have an internet connection again. Now, obtain the malware removal program you need by utilizing the web browser. To install the program, follow the directions within the setup wizard. 4) Right after installation, do a complete scan and allow the software eliminate the threats it finds.

Utilize an alternate browser to download antivirus software

Some malware only targets certain browsers. If this sounds like your situation, utilize another internet browser as it can circumvent the malware. The ideal way to avoid this problem is to opt for a internet browser that is known for their security features. Firefox contains built-in Phishing and Malware Protection to keep you safe online. Create a portable USB antivirus for removing viruses Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected computer. To run antivirus using a USB drive, follow these simple measures: 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double-click the executable file to open the installation wizard. 4) When asked, choose the location of the USB drive as the place where you want to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the flash drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows Computer

If you are looking to purchase anti-malware for your desktop, there are numerous brands and packages for you to consider. A few are well worth your money, but most aren’t. When looking for an antivirus tool, select one which provides dependable, efficient, and comprehensive protection against all known computer viruses and malware. On the list of highly recommended applications by industry leaders is SafeBytes Anti-Malware, well-known security software for Windows computers. SafeBytes is a powerful, real-time anti-spyware application that is made to assist everyday computer users in safeguarding their computers from malicious threats. Once you’ve got installed this software, SafeBytes advanced protection system will make sure that absolutely no viruses or malicious software can seep through your PC.

There are lots of amazing features you’ll get with this security product. The following are some typical features present in this software program:

Active Protection: Malware programs aiming to get into the system are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This utility will always keep track of your computer for any suspicious activity and updates itself continuously to keep current with the latest threats. World-class AntiMalware Protection: Built upon a highly acclaimed antivirus engine, this malware removal tool can find and get rid of various obstinate malware threats such as browser hijackers, PUPs, and ransomware that other typical anti-virus applications will miss. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses which is embedded in various computer files. Web Protection: SafeBytes provides instant safety rating about the webpages you’re about to visit, automatically blocking dangerous sites and to make sure that you’re certain of your online safety while browsing the net. Lightweight Utility: This software is lightweight and will work silently in the background, and will not impact your PC efficiency. 24/7 Customer Service: You can obtain totally free 24/7 technical support from their IT experts on any product queries or computer security issues. SafeBytes has created a wonderful anti-malware solution to help you conquer the latest computer threats and virus attacks. Now you may realize that this particular software does more than just scan and eliminate threats from your computer. So if you are searching for the best anti-malware subscription for your Windows-based computer, we strongly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use an automated tool and prefer to eliminate DiscoverAncestry manually, you might do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you can remove it by visiting the browsers Add-on/Extension manager. You might even want to reset your web browser settings, and also delete temporary files, browsing history, and cookies. To ensure complete removal, manually check your hard disk and registry for all of the following and remove or reset the values accordingly. Please remember that this is for skilled users only and may be challenging, with wrong file removal leading to additional system errors. Furthermore, certain malware keeps replicating which makes it tough to eliminate. You are suggested to do this process in Windows Safe Mode.
Files: %USERPROFILE%\Application Data\DiscoverAncestry_chIE %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_chIE %USERPROFILE%\Application Data\DiscoverAncestry_ch %USERPROFILE%\AppData\LocalLow\DiscoverAncestry_ch %PROGRAMFILES(x86)%\DiscoverAncestry_chEI %PROGRAMFILES%\DiscoverAncestry_chEI %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\icmiidhlbncmcphhngimjmggjiionjpe %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pakhopeeieecchbhooipmmgjkfajbpkl Registry: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 8EAFF39E-95FA-48E7-B465-74F985754E6C HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: D9712913-5FE6-4956-B291-7A6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\8eaff39e-95fa-48e7-b465-74f985754e6c HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\d9712913-5fe6-4956-b291-7a6689170736 HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 6ffa4cac-5ad4-42f5-bd18-7cd228761d1a HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry Search Scope Monitor HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry EPM Support HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 64-bit HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: DiscoverAncestry AppIntegrator 32-bit HKEY_CURRENT_USER\SYSTEM\CurrentControlSet\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet001\services\DiscoverAncestry_chService HKEY_CURRENT_USER\SYSTEM\ControlSet002\services\DiscoverAncestry_chService HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser, value: 6FFA4CAC-5AD4-42F5-BD18-7CD228761D1A HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\DiscoverAncestry_ch
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Fix Windows Update error 0x80246008
Updating your Windows 10 computer does not always go smoothly as there are some errors you can encounter along the way. One of these Windows Update errors is the error code of 0x80246008. This kind of error can occur during different phases of an update that’s being downloaded or installed and even when an update is being initialized. If you narrow down the cause of this Windows Update error, you’ll most likely see that it is related to the deliverability of a file to a computer from the servers of Microsoft. In other words, the error might be due to conflicts from programs like Firewall as well as third party programs like Antivirus or it could also be due to corrupted disk image or system files or it could be that any of the supporting Windows Update components and services are not working properly. Whatever the cause may be, the potential fixes provided in this post can be applicable to Windows Updates as well as the Microsoft Store. Refer to the suggestions provided below to resolve the Windows Update Error 0x80246008 but before you proceed, make sure that you create a System Restore point first.

Option 1 – Apply some tweak in the Windows Registry from Command Prompt

  • Tap the Win + X keys and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • Next, navigate to the root location of the bootable device inside the Command Prompt command line.
  • Once you’re in the root location, type the following command and tap Enter to execute it:
reg add HKLMSYSTEMCurrentControlSetControlBackupRestoreFilesNotToBackup
  • After that, close the Command Prompt command line and then tap the Win + R keys to open Run utility.
  • In the field, type “services.msc” and click OK or tap Enter to open the Windows Services Manager.
  • From there, look for the following services:
    • Windows Update – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
  • Now open their Properties and make sure that their Startup type is as mentioned above and that they are running. If they are not running, just click on the Start button.

Option 2 – Run the System File Checker Scan

If the registry tweak didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 3 – Run the Windows Update Troubleshooter

If the System File Checker wasn’t able to resolve the Windows Update error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer.
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Steam updates including storage management
Valve has released a big update to its online store and distribution platform Steam. Among typical bugs fixing and making the user experience a little more fluid, we have received some major updates as well. Please take note that you need to update Steam itself to the latest version in order to get new features.

steam libraryStorage management Page update

The storage management page has received a complete redesign and UX overhaul and it is now much easier to manage your game libraries and create new ones. The page itself looks and feels a little console more like but thanks to that it offers a much easier and clearer look and feel. steam storage managerAnother thing with the Steam store management page is the ability to move installation files from one location to another. Let’s say that you have two or more hard disk drivers in your machine and that you have SSD that you use for running stuff since it is fast and larger and slower one for storage. Now you can easily and quickly move one installation from one to another in order to take advantage of your faster SSD for quicker LOAD game times without making a new installation.

Steam Download page improvements

The download page has also received some love from Valve by enabling us to now see the installation progress. So far on the download page of Steam, you would only get download progress but it has been updated to show installation progress after download as well now making it more straightforward and giving you a general idea of how much more time there is to wait in order to start gaming. steam download pageAlso, you can now drag and drop items in the download bracket to reorder download orders or place them as active downloads to start downloading right away.
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Fix Chrome ERR_BAD_SSL_CLIENT_AUTH_CERT
The Google Chrome browser checks the SSL Security Certificate of the website that you are trying to open. However, if Chrome is not able to check the certificate then you might encounter an error related to the SSL Certificates which you might face when browsing the web. This particular error is the ERR BAD SSL CLIENT AUTH CERT error which is caused by many factors such as the computer’s Time, Cached Data is corrupt, Date is out of sync, as well as third party software installed in your computer is the one that’s blocking the site and many more. The ERR_BAD_SSL_CLIENT_AUTH_CERT error might also be coming from the website’s end. It could be that the server is rejecting the certificate the client website is sending. The certificate might have already expired or the server may not trust its issuer – whichever the case may be, here are some options you can check out to fix the error.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the ERR_BAD_SSL_CLIENT_AUTH_CERT error. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Right-click on the Taskbar and click on the Adjust Date and Time option.
  • Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
  • Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try clearing the browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BAD_SSL_CLIENT_AUTH_CERT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 3 – Try to check and fix any possible conflicts with third-party programs

Third-party programs like internet protection software could be interrupting the connection and causing the error. For some unknown reason, your antivirus program or firewall might be detecting the webpage you are trying to open as malicious or with less credibility which is why it is blocking the browser from opening the website. To fix that, if you have third-party programs installed like VPN, security software, or any add-on, or firewall, you can disable them temporarily and see if it fixes the problem and you’re able to pull up the website. After a while, you have to enable them back and configure their settings so that the website won’t get blocked again.

Option 4 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR_BAD_SSL_CLIENT_AUTH_CERT error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.
  • Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
  • Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
  • From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
  • Restart the browser.
On the other hand, if you were using Firefox when you go the error, here’s what you have to do.
  • Open Firefox and in the address bar, type “about:config” and hit Enter.
  • If a warning appears, just click on the “I accept the risk!” button to proceed.
  • Next, type in “TLS” in the search field and hit Enter.
  • Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
  • Now click OK and restart Firefox and do the same thing with SSL.

Option 5 – Try to update Google Chrome

You might also want to try updating your browser to its latest version and have it installed in your computer. After you install the update, check if you can now open the website you were trying to open earlier.

Option 6 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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Fix wdf01000.sys BSOD Error on Windows
If you encounter a Blue Screen error that points to the Wdf01000.sys file, then this post might be of help. Wdf01000.sys is a file related to the Windows Driver Framework which is the one that manages the system drivers. So if this file ends up being corrupted, the drivers would start to cause trouble in the system which would lead to a Blue Screen of Death error eventually. There are lots of error descriptions that are associated with the Wdf01000.sys file such as:
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL
  • System_Thread_Exception_Not_Handled
  • Page_Fault_In_Nonpaged_Area
  • System_Service_Exception
  • Kmode_Exception_Not_Handled
  • DRIVER_VERIFIER_DETECTED_VIOLATION
Although the troubleshooting steps you must take depends on the kind of BSOD error you are getting, there are a couple of options you can try to resolve the Blue Screen errors related to the Wdf01000.sys file. Refer to the options given below.

Option 1 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 5 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Wdf01000.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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