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InternetSpeedTracker Removal Guide

InternetSpeedTracker is a browser extension developed by MindSpark Inc. This browser add-on offer uses tips on how to boost their “bad” internet connection speed. It displays false internet speed in order to get you to open the sponsored links listed in the toolbar.

This extension also hijacks your browser home page and replaces your default search engine with MyWay. While browsing the internet you will see additional unwanted sponsored ads and links throughout your search results, and sometimes even pop-up ads might appear. While active this extension gathers personal information, website visits, links, and clicks and uses this data to serve ads.

InternetSpeedTracker has been flagged as a Browser Hijacker by several anti-virus scanners, and due to its data mining behavior, it is not recommended to keep it on your computer, especially because it gives false data about your internet speed.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your internet browser settings are modified to allow it to carry out things you don’t intend. They’re created to disrupt browser functions for several purposes. It redirects you to the sponsored sites and inserts ads on the web browser which helps its developer generate earnings. Nevertheless, it’s not that naive. Your web safety is jeopardized and it is also extremely irritating. They don’t just ruin your web browsers, but browser hijackers could also modify the computer registry, making your PC vulnerable to other attacks.

How one can know if your web browser is hijacked

Signs that an internet browser is a hi-jacked include: the browser’s home-page is modified; you find yourself regularly directed to a different site than the one you meant; the default search engine is changed; unwanted new toolbars are added to your web browser; never-ending pop-up ads show up and/or your browser pop-up blocker is disabled; your web browser starts running sluggishly or displays frequent glitches; You simply can’t access specific sites, particularly anti-virus sites.

How they infect PCs

A browser hijacker can be installed on your computer when you check out an infected website, click an e-mail attachment, or download something from a file-sharing website. They are usually included with toolbars, BHO, add-ons, plugins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million computer systems worldwide. It acts as a hijacker but can be turned into a fully functioning malware downloader afterward.

Browser hijackers could affect the user’s browsing experience greatly, keep track of the websites visited by users and steal private information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and systems freeze.

How to repair a browser hijack

Some hijackers could be removed by uninstalling the freeware they came with or by eliminating any extension you have recently added to your system. But, many hijackers are hard to get rid of manually. No matter how much you attempt to eliminate it, it can keep coming back over and over again. And there’s no denying the fact that the manual fixes and removal methods can be quite a complicated job for a rookie PC user. Furthermore, there are several risks connected with fiddling around with the system registry files.

What you can do if Virus Stops You From Downloading Anything?

Malware could cause all kinds of damage after they invade your system, ranging from stealing your private information to deleting data files on your computer system. Certain malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the infection. If you’re reading this article, chances are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. There are some fixes you can try to get around with this issue.

Install antivirus in Safe Mode with Networking

If the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Since only the minimal programs and services start-up in safe mode, there are rarely any reasons for issues to take place. Listed below are the steps you should follow to start your computer into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for instructions on Windows 8 and 10 PCs).

1) At power on/start-up, tap the F8 key in one-second intervals. This will bring up the Advanced Boot Options menu.
2) Select Safe Mode with Networking with arrow keys and hit Enter.
3) As soon as this mode loads, you will have an internet connection. Now, utilize your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware.
4) Right after the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch to an alternate web browser

Web-based viruses can be environment-specific, aiming for a particular internet browser or attacking specific versions of the browser. The best solution to avoid this issue is to opt for a browser that is known for its security features. Firefox comprises built-in Phishing and Malware Protection to keep you safe online.

Run anti-virus from a pen drive

Another technique is to download and transfer an anti-malware application from a clean PC to run a scan on the affected computer. Follow these steps to use a flash drive to clean your infected system.
1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC.
2) Insert the pen drive on the same system.
3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard.
4) Pick a USB flash drive as the place when the wizard asks you exactly where you would like to install the application. Follow the instructions on the computer screen to complete the installation process.
5) Now, transfer the pen drive to the infected computer.
6) Run the Safebytes Anti-malware directly from the thumb drive by double-clicking the icon.
7) Click the “Scan” button to run a full system scan and remove malware automatically.

Let's Talk About SafeBytes Anti-Malware!

Want to install the best anti-malware application for your laptop or computer? There are many applications available in the market which comes in free and paid versions for Windows computers. Some of them are great and some are scamware applications that pretend as legitimate anti-malware programs waiting to wreak havoc on your PC. When looking for an antimalware program, pick one which gives reliable, efficient, and total protection against all known viruses and malware. One of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers.

SafeBytes anti-malware is a reliable tool that not only secures your system permanently but is also quite user-friendly for people of all ability levels. This application could easily identify, remove, and protect your personal computer from the most advanced malware attacks such as spyware, adware, trojan horses, ransomware, worms, PUPs, and other possibly damaging software applications.

SafeBytes has excellent features when compared to other anti-malware programs. Below are a few of the great ones:

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and remove numerous obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus applications will miss.

Live Protection: SafeBytes gives real-time active supervision and protection from all known viruses and malware. They’re very effective in screening and eliminating different threats because they are regularly improved with new updates and alerts.

Web Security: SafeBytes provides an instant safety rating on the web pages you are going to visit, automatically blocking risky sites and making sure that you are certain of your safety while browsing the internet.

Very Low CPU and Memory Usage: SafeBytes provides complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms.

Premium Support: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove InternetSpeedTracker without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser.

To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by InternetSpeedTracker

Files:
C:DOCUME1USER1LOCALS1Tempnsk1.tmp
C:b418207fbd4b466002312b66521c390947518e9a0d787e4e059af0505f607f3e
C:DOCUME1USER1LOCALS1Tempnsk2.tmp
C:DOCUME1USER1LOCALS1Tempnsk2.tmpnsDialogs.dll
C:DOCUME1USER1LOCALS1Tempnsk2.tmpSystem.dll
C:DOCUME1USER1LOCALS1Tempnsk2.tmpnsDialogs.dll
C:DOCUME1USER1LOCALS1Tempnsk2.tmpSystem.dll
C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dl_
C:PROGRA1INTERN2Installr.binNP9tEISb.dl_
C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dll
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dl_
C:PROGRA1INTERN2Installr.bintEIPlug.dl_
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dll
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dl_
C:PROGRA1INTERN2Installr.bintEZSETP.dl_
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dll
C:WINDOWSsystem32rundll32.exe
C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dl_
C:Program FilesInternetSpeedTracker_9tEIInstallr.binNP9tEISb.dll
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dl_
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEIPlug.dll
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dl_
C:Program FilesInternetSpeedTracker_9tEIInstallr.bintEZSETP.dll

Registry:
HKLMSOFTWAREClassesInternetSpeedTracker_9t.HTMLMenu
HKLMSOFTWAREClassesInternetSpeedTracker_9t.HTMLPanel
HKLMSOFTWAREClassesInternetSpeedTracker_9t.SettingsPlugin
HKLMSOFTWAREClassesInternetSpeedTracker_9t.ToolbarProtector
HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects9e28b297-11d4-4293-aa6f-558658ee66ae
HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objectscc28794a-99d4-4b1b-bccf-b065ce5f9feb
HKLMSOFTWAREWow6432NodeInternetSpeedTracker_9t
HKLMSYSTEMControlSet001servicesInternetSpeedTracker_9tService
HKLMSYSTEMCurrentControlSetservicesInternetSpeedTracker_9tService
HKUS-1-5-21-1633355155-4214755471-2067616181-1000SoftwareAppDataLowSoftwareInternetSpeedTracker_9t
HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionRunInternet Speed Tracker EPM Support

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Exactly how browser hijacker finds its way onto your computer

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How you can fix a browser hijack

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How To Install Safebytes Anti-Malware On An Infected PC

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Get rid of viruses in Safe Mode

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Switch over to an alternative browser

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Create a portable USB antivirus for removing malware

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The damage PUPs can do

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Make use of Safe Mode to resolve the issue

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Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

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If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world. Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files. Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties. 24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: Search And Delete: tbcore3.dll arrow_refresh.png basis.xml chatzum.dll info.txt inst.tmp loaderie.js suggestion_plugin.dll TbCommonUtils.dll tbcore3.dll tbhelper.dll TbHelper2.exe uninstall.exe uninstaller.exe update.exe Folders: C:\Program Files\ChatZum Toolbar\ C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83 Registry: Key HKLM\SOFTWARE\ChatZum Toolbar Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar
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4 Methods of Fixing Error Code 49

Error Code 49 – What is it?

Error Code 49 is a common device driver error that users encounter on any Windows 2000 and later operating system versions. The error occurs when the connected peripheral devices fail to function properly due to an overload of the system hive’s size. The error when prompted pops up on your screen with the following message:
"Windows cannot start new hardware devices because the system hive is too large (exceeds the Registry Size Limit). (Code 49)”
The error causes unattached devices to be displayed on the system hive list.

Solution

driverfix boxError Causes

Error Code 49 mainly results from problems in Windows registry system files; the system hive in the Windows registry exceeds its size limit. The system hive is part of the Windows registry and it is where files regarding devices are contained along with user preferences and applications. The devices will not work until the system hive size is brought back to normal levels.

Further Information and Manual Repair

There are several ways you can use to fix your error code. Here are the following.

Method 1 – Uninstall unused devices

One of the best ways to address the error code is to uninstall the unused devices which are listed on your computer’s system hive. To do this:
  • Log in using an Administrator account
  • Click the Start button and then click ‘Run’
  • In the box, enter the command:
  • "set devmgr_show_nonpresent_devices=1 cd%SystemRoot%System32 exit" and click enter
  • Open Device Manager, click ‘View’, and then choose ‘Show hidden devices’ to see unused devices.
  • When you can see the list, click on the device you want to uninstall by selecting the ‘Driver’ tab and then select ‘Uninstall’.
  • After uninstall is complete, restart your computer.

Method 2 – Use System Restore

If the error still persists, you can use system restore to eliminate the problem. Here is how you can do so:
  1. Log in using an Administrator account
  2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
  4. Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  5. Click ‘Next’ on the confirmation window to proceed
  6. Restart your PC after restoration is complete
By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help avert the error code.

Method 3 – Manually uninstall and reinstall the device driver

If using system restore does not work in resolving the error code either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem. This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what results in the error code. By uninstall and reinstalling the device driver program, it would lead to the completion of the files. You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC. Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming, especially when you would have to resort to your hardware user manual. Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer. DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically. It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 49. It also has the added advantage of being able to backup and restore your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly. Click here to download DriverFIX to fix Error Code 49 quickly and effectively!
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Fix The backup application could not start
Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer. The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed. To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:
  • Click on Start and type “cmd” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
  • Next, type the “net start sdrsvc” command and hit Enter to start the service again.
Note: You can also restart the service using the Windows Services Manager.
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
  • From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
  • Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State

If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.
Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.
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How To Fix the I/O System Error
The failure of MS Vista or XP to execute an Input or Output Signal activity is that which we refer to as an  I/O device error. This malfunction takes place when MS Vista is not able to execute activities for example reading and duplication different kinds of information from the disk or drive.

Solution

Restoro box imageError Causes

  • A piece of destroyed hardware equipment: You are getting messages informing you about the I/O device Malfunction when your Computer features an equipment apparatus that Windows is not able to utilize.
  • Broken/Faulty hardware Apparatus: If for whatever reason the equipment hardware is broken at all, or includes a flaw, you will also get such messages suggesting the existence of an I/O device error.
  • Incompatible/Broken Hardware Drivers: Such malfunctions are frequently the result of incompatible or broken equipment drivers.
  • Cable Link Problems: Technicians have determined the existence of link trouble, for instance, a cable that's in a bad situation, as another variable that can also cause these error messages.
  • Terrible/Dusty CD or DVD Disc: Yet another variable that's frequently accountable for the I/O device error is a broken CD or DVD disc. If it has not been cleaned by you, and in case the disc is dirty, prepare yourself to receive such messages often.

Further Information and Manual Repair

You should not stress yourself ill over the I/O Device Malfunction when it occurs on your own Computer. You can really fix it. First, before you spend lots of cash on the problem and sprint off to find a technician, reboot the pc. Subsequently, strive to obtain the push or disc, that you were not able to formerly. Second, clean the disc. Locate a great cleansing agent, and execute this. Utilize another pc to access the disc which you're incapable of using on the present pc. If it opens on another pc, then the disk is functional and should work on your computer as well. Let's assume that you lack another pc, search for a distinct disc, and strive to start it with your current pc. If the problem is not with the computer, the fresh disk should open and you can access the contents. If you fail completely, you're totally within your rights to move searching for a tech to repair the situation, if you attempt every one of the preceding choices. You could also do these aI/O device sections to view if you would repair the problem yourself. a) Network Cable Connections: Clearly, this is really something you can do without requiring a tech. Always check to see whether the networking and computer cables are well-connected. If you believe it's broken in case utilizing an exterior push, you could change the cable with yet another one. For inner cabling, unless you've high-level pc abilities, you shouldn't make an effort to change them. b) Attempt a Clean Boot of the PC: You can do this by yourself. Likely, the driver or software is incompatible together with the drive available on the PC. Clean boot up the pc is similar to configuring MS Windows. If the error is fixed following the preceding action, then it indicates your pc features a driver or software which is incompatible with the rest. c) Recognize the IDE Channel Attributes, and Adjust the Transfer Mode: It's feasible that you, or somebody otherwise, changed the Transfer Mode, which makes it challenging/impossible for the transport of information in the disk of your PC. If you understand the I/O Device right transfer mode, and if this occurred, just change it. Don't attempt a change or alter the Main IDE Channel. d) Check the Condition of Device: Confirming the working nature of the hardware device, which you may do under Device Manager, may inform you if it's operating right or not. e) Search the Manufacturing Company: When the rest fails, and you've likely employed a tech that can't solve the problem, you need to contact the producer, or check out their site, and see when there is an upgrade. It's possible to obtain to resolve the I/O Device Error, once for all through a simple upgrade.
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Cannot Create User Account During Out Of Box Experience or Sign In, Non-Responsive Behavior (Welcome Back) Page

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Restoro box imageError Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

  • There’s a problem with the ISO or CD used to install Windows 10
  • There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

  1. You need to be upgrading from a previous Windows version, and
  2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

  1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
  2. Press the Windows key + X. Then, click the Computer Management icon
  3. Choose “Local Users and Groups”
  4. Double click on Users
  5. Right-click on the right pane, and then choose “New User”
  6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

  1. Power down your laptop
  2. Remove the battery of your laptop
  3. Wait for about 10 minutes
  4. Connect your laptop using direct current
  5. Turn on your laptop again
  6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

  1. Power down your computer if you are to set up a Local Account.
  2. Disconnect your computer from the Internet, either Wired or Wireless
  3. Unplug your computer, and wait for about 10 minutes.
  4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
  5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

  1. Go to the “Install Now” screen
  2. Choose Repair your computer
  3. Click Advanced Options
  4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.

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Fix One Drive Error: This is not a valid file name
As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.
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