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Change default audio output for Narrator

For PC users that are blind or have low vision, the Narrator accessibility feature in Windows 10, lets you use your PC without a display or mouse to complete common tasks – it reads and interacts with things on the screen, like text and buttons. The narrator can be used to read and write an email, browse the internet, and work with documents.

In Windows 10, there are a lot of options for Narrator that you can customize. You can change its keyboard shortcuts, personalize Narrator’s voice, enable Caps Lock warnings, and more. You can choose the voice for the Narrator, adjust the speaking rate, pitch, and volume.

To change the default audio output device used to play the voice of the Narrator in Windows 10:

  • Press the ⊞ WINDOWS + I
  • From the Settings menu, click Ease of Access.
  • Click Narrator on the left pane.
  • In the Narrator window, on the right pane, toggle the button to On to enable Narrator if required.
  • Scroll down to the Personalize Narrator’s voice section.
  • For the Select where you hear Narrator’s voice option, click the drop-down and select the audio output device you want from the list. Please know that you will not be able to choose if you do not have multiple audio output devices connected to your Windows 10 computer.
  • Exit Settings when done.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

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Delete files and folders using Command Prompt
There are times when you might find it difficult to delete folders or files in File Explorer and it could be due to many reasons. One of these reasons can be attributed to the failure that can lock down the folders or files which prevents you from deleting them. In this kind of situation, you can utilize the Command Prompt to delete the folders, sub-folders, and files on your computer, and in this post, you will be guided on how exactly you can do that. Before you proceed, keep in mind that when you use the Command Prompt incorrectly, it might affect your computer and render it inoperable, thus, you must be extra careful when executing the steps given below and it would also be better if you create a System Restore Point. After that, refer to the following instructions. Step 1: First, in the Start Search, type “command prompt” in the field and from the search results, right-click on Command Prompt and then select the “Run as administrator” option to open Command Prompt with admin privileges. Step 2: After opening Command Prompt as admin, navigate to the folder where the file you want to delete is located. Note that you have to execute the “cd” or the change directory command. Step 3: Next, execute the following command in Command Prompt:
DEL /F /A <file path with extension>
Note: In the given command, “/F” is the force delete command, while “/A” is the command that selects the files with the ready for archiving attribute. Step 4: After that, go to the location where you can find the folder you want to delete by using the “cd” command again. And then execute the following command right after:
RD /S <folder path>
Note: In the given command, “RD” is the command that removes the folder from the directory, while “/S” removes all of its sub-folders and files. On the other hand, if you also use the “/Q” parameter, you won’t see the “Y/N” confirmation but if you didn’t use it, then simply tap the Y button to proceed.
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Fix BUGCODE_USB_DRIVER Error in Windows
This post will guide you in fixing yet another annoying Blue Screen of Death error, “BUGCODE_USB_DRIVER”. This particular BSOD error occurs due to some issue with usbhub.sys, winusb.sys, or usbport.sys system driver file. When you encounter this kind of Stop error on your Windows 10 PC, it indicates that an error has occurred in the Universal Serial Bus or USB driver. The USB driver is issued by Microsoft themselves and it comes along with the Windows 10 system which is why it is difficult to download its latest version using a web browser. Thus, you need to take some basic steps to resolve the problem. Carefully follow the given fixes below to fix the BUGCODE_USB_DRIVER Blue Screen error and before you proceed, you need to create a System Restore Point, this way you have some backup in case something goes out of hand.

Option 1 – Update the USB Controller Drivers

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
You also have the option to update the motherboard and the USB driver from the manufacturer’s official website.

Option 2 – Check for any available Windows Updates

Another you can try is to check if there are any Windows Updates available to make sure that your Windows 10 PC has all the latest updates installed. All you have to do is go to Settings > Update &security. From there, just click on the Check for updates button.

Option 3 – Uninstall conflicting programs and services

There are certain programs like VMWare, Virtual Box, Hyper-V Virtualization services that might be in conflict with the USB port drivers on the parent operating system. Thus, you can try uninstalling the aforementioned programs and other similar ones to see if it fixes the BSOD error.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. If uninstalling the programs mentioned above didn’t help, you might want to try putting your PC in a Clean Boot State to help you find the faulty program.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Modify the Power Settings

  • In the Cortana Search box, type “power options” and then select Power Options from the search results.
  • After opening Power Options, click on Change plan settings for your selected power plan.
  • Next, click on Change advanced power settings.
  • Then look for USB Settings and click on it to expand it.
  • Now expand the USB selective suspend setting and then disable it.
  • After that, click on the Apply and then OK buttons to save the changes made.

Option 5 – Check for any hard disk errors

  • On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
  • Next, click on Disk Management on the left side panel.
  • From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.
You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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How to Fix Error Code 22

Error Code 22 - What is it?

Code 22 is a type of Device Manager Error code. Device manager errors are reported by the drivers causing the problem. It indicates that the devices are disabled in the Device Manager. This error code is displayed in the following format:
This device is disabled. (Code 22)
It looks like a very simple matter to enable a device from the Device Manager interface but if the device fails to load then there are likely greater underlying problems with the drivers. Drivers allow hardware devices to communicate with other hardware devices and the operating system. Drivers contain instructions and operating procedures for devices. Without a driver, a hardware device will not function and may not even appear in the Device Manager.

Solution

driverfix boxError Causes

Common causes of error code 22 are:
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  • Driver is outdated
  • The driver is missing or corrupt
  • The previous attempt to update the driver failed
  • Device is damaged
  • The device is not configured as the default device
This means that though the error code 22 typically indicates that the device reporting the error is disabled but other causes can also be associated with the error occurrence.

Further Information and Manual Repair

Here are some of the best and easy do-it-yourself methods to resolve error 22 on your PC. Try these methods to repair the issue.

Method 1

If the error code 22 is triggered due to a disabled device, then all you need to do to resolve the issue is enable the device. To enable the disabled device, follow these steps. Simply go to the start menu and type Device Manager in the search bar. Now click on the Device Manager and then click Actions. After you Click Actions, double click Enable Device. The Enable Device Wizard will pop up. Follow all the prompts from the Enable Device Wizard. This will hopefully resolve the issue.

Method 2

If method 1 doesn’t work then this means the problem is deeper than you think.  The problem can be triggered by the missing, corrupted, or outdated driver for the device reporting the error. In such a situation it is advisable to reinstall the driver for the device. To do this first uninstall the driver for the device reporting error code 22 then reinstall the driver.
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  • In the new window, you will then see a tab called Hardware and the Device Manager.
  • Double click on the device whose driver you need to uninstall.
  • Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall.
To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 3

Sometimes devices can also get damaged due to registry issues. In such an event, install Restoro. It is a PC Fixer deployed with a registry cleaner. The registry cleaner wipes out all the unnecessary and obsolete files damaging the registry and repairs them in a few minutes. Click here to download Restoro.
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Error 0x800CCC90 - What is it?

Error 0x800CCC90 is a typical Outlook error. This error indicates that Outlook has failed to connect to the mail server that handles and manages the incoming and outgoing emails. The error message is displayed in the following format:

“There was a problem logging onto your mail server. Your User Name was rejected.”

This error limits your ability to send and receive emails on Outlook. If you largely communicate at the workplace using your Outlook account, this error may slow down your work productivity and performance dramatically. Therefore it is advisable to fix it immediately.

Solution

Restoro box imageError Causes

The error 0x800CCC90 is triggered several reasons including but not limited to:
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  • Failure of POP 3 Server
  • PST File Corruption
  • Registry issues- Invalid Entries
  • Viral infection

Further Information and Manual Repair

To resolve error 0x800CCC90, try the methods given below:

Method 1 - Adjust the Authentication Settings

To resolve the error 0x800CCC90, adjust the authentication settings. Here’s what you need to do:
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  • Once you select the account option, an internet accounts box will appear on the computer screen.
  • Simply double click on the account property box after that go to the server tab and click on it.
  • Check the box that says ‘My Server Requires Authentication’.
  • Click on apply to accept changes tab to save changes and close the window.
  • To activate changes made, restart Outlook and then try sending emails again.

Method 2 - Download a PST Repair Tool

If the error is triggered by PST file corruption, then the best way to resolve it is to download the PST repair tool. Download the PST repair tool from a trusted website. Run it on your system to fix PST file issues and resolve error 0x800CCC90.

Method 3 - Scan for Viruses

Another way to resolve this error is to scan for viruses. Viruses usually enter computer systems through phishing emails or while downloading attachments. You may not know this but viruses may be affecting your PC. Due to viruses, errors like error 0x800CCC90 can also be triggered. Therefore install an antivirus to scan and remove errors on your PC.

Method 4 - Clean the Registry and Remove Invalid Entries

Due to poor PC maintenance, misconfigured and invalid registry entries may be stored in the registry. Such entries may lead to Outlook errors too. Thus to resolve you must clean the registry and remove these entries right away. Download a registry cleaner to fix the error. Whether the error is triggered by viral infection or registry issues, it is recommended you download only Restoro. This is the one-stop solution to resolve all PC related errors. This software is deployed with 6 scanners including a registry cleaner, an antivirus, and a system optimizer. It is user-friendly and has simple navigation. It is compatible with all Windows versions. In just a few clicks this software resolves practically all types of PC-related errors including error 0x800CCC90. Click here to download Restoro today!
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Disabling Auto Update in Chrome & Firefox
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Option 1 – Disable Chrome & Firefox auto-update via Windows Services Manager

The first thing you can do to disable the Chrome auto-update is through the Windows Services Manager. To do so, follow these steps:
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  • Next, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Google Update Services (gupdate) and Google Update Service (gupdatem).
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  • You should also select the Startup Type to Disabled and click on the Apply and OK buttons.
  • Now restart your computer. This should stop the automatic update of the Chrome browser.

Option 2 – Disable Chrome & Firefox auto-update via System Configuration utility or MSConfig

  • Tap the Win + R keys to open the Run utility and type “msconfig” in the field and tap Enter to open the System Configuration.
  • After that, go to the Services tab and uncheck the two entries, namely Google Update Service (gupdate) and Google Update Service (gupdatem).
  • Next, click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
Note: Now that you’ve stopped the auto-update in Firefox, it’s time for you to stop the auto-update in Mozilla Firefox. To get started, follow the steps below.
  • Open the Mozilla Firefox browser and click on the hamburger menu located on the top-right portion of the screen.
  • After that, select Options and under the General panel and then go to the Firefox Updates section.
  • Next, click on the radio button for updates but select the option to let you install them.
  • You also have to uncheck the options named “Use a background service to install updates” and “Automatically update search engines”.
  • Once done, restart the Firefox browser. This should stop the automatic update.
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Basic IT skills everybody should know
In today’s world and age, there are some essential IT skills that basically everyone should know. No matter in what field you are working some skills are just needed in order to function properly in the work. So, without further ado let's dive into what are these essential IT skills everyone, even your grandmother should know.

Basic IT skills5 Essential IT skills everybody should know

  1. Word processing

    No matter are you creating or editing business documents or just trying to help a friend or relative, word processing skill is an essential asset and requirement in today’s age. Writing anything on a bunch of paper is time-consuming, papers can get lost, and searching for a particular item inside a bunch of papers is not a really enjoyable experience. A much easier solution is to write, format, and keep everything on the computer and almost all employers are asking for this skill.
  2. Send and using emails

    Today we live in the digital age and most communication is done in real-time via messaging apps and file sharing is done via file-sharing services. Despite mentioned technology, many files are shared and sent through emails. When a message is too long or complex when it needs to have some attachment or to be kept in archive emails are the way to go and therefore using email is a must-have essential skill.
  3. Using search engines

    When talking about using search engines we really do not think about firing up your favorite browser, going into the search engine,s and typing cat pictures. What we think is that a person should know how to use a search engine properly, tweak its search options, and phrase words and sentences to find everything he or she needs.
  4. Doing data work

    Data entry and data calculations have been made easier than ever thanks to today's technology. Microsoft excel, libre office calc, google sheets, etc. are all capable of performing a great variety of calculations and keeping track of plenty of required data. This skill is often asked by employers as an essential one.
  5. Cyber security

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Conclusion

No matter are you young or old, employed or looking for a job, these skills are a must-have in today’s world.  There are a lot of great tutorials online on these various topics and I am sure that your knowledgeable friend or cousin would be happy to help and show you how to do all of these things.
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Fix UNEXPECTED STORE EXCEPTION in Windows 10
Blue Screen of Death or Stop errors are definitely one of the most difficult issues to face in your Windows computer. One of them is the UNEXPECTED STORE EXCEPTION BSOD error. When you encounter this Stop error on your Windows 10 computer, this means that the store component has caught an unexpected exception. There are many potential causes for this error, but we’ve narrowed it down to a few specific causes – for one, this error could be caused by your antivirus program installed on your computer, two, it could also be caused by outdated hardware drivers on your computer, it could also be an error in the file system as well as some issue with the lock screen app, or even output to an unexpected port. Whichever the cause may be, you can use a couple of fixes laid out below. Make sure to carefully follow them.

Option 1 – Try to update your Display driver

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Run both the System File Checker scan and DISM tool

If the problem is caused by corrupted system files, then you can use both the System File Checker and the DISM tool. To use them, follow the instructions below.
  • Tap the Win + X keys or right-click on the Start button and click the “Command Prompt (Admin)” option. Alternatively, you can also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
  • After that, if a User Account Control prompt pops up, click on Yes to proceed.
  • Once the Command Prompt window is pulled up, type the following command and hit Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
  • Wait for the process to be completed. Once it’s done, type the following command and hit Enter:
sfc /scannow
  • The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.
Note: You should see the “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message on your screen. On the other hand, if you see the “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%LogsCBSCBS.log” message instead, then you should run the following command in Command Prompt:
findstr /c:"[SR]" %windir%LogsCBSCBS.log >"%userprofile%Desktopsfclogs.txt"
The command you entered will open up the logs on your Desktop where you can look for files that are causing the error on your computer manually.

Option 3 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 4 – Try to run the Chkdsk utility

You can also run the Chkdsk utility to resolve the UNEXPECTED STORE EXCEPTION BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
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A Quick Guide to Repair User32.dll Error Code

User32.dll Error Code - What is it?

User32.dll is a Dynamic Link Library file. Windows stores instructions for graphical elements such as dialog boxes and Windows in this file. This file is a crucial file, necessary to run Windows operations. If this file is damaged, deleted, or removed from the system you may not be able to run the programs on your system that use and share the User32.dll file thereby causing you inconvenience. The User32.dll file error is displayed in the following format:

“This application has failed to start because USER32.dll was not found. Reinstalling the application may fix this problem.”

Or

“[Program] illegal system DLL relocation”

Program here refers to the name of a program that caused the User32.dll error message.

Solution

Restoro box imageError Causes

User32.dll errors are triggered by the following reasons:
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  • Viral infection
  • Registry corruption
User32.dll error is also referred to as C0000135 blue screen of death error. When the User32.dll error occurs it not only locks you out of your desired program but also turns your computer screen blue. If the error is not repaired timely it may expose your PC to serious threats such as abrupt system shutdowns, system failure, and crash.

Further Information and Manual Repair

To resolve the User32.dll error on your PC, try the following solutions:

1. Reinstall Programs Causing User32.dll errors

Sometimes User32.dll error may occur due to missing DLL files.  This happens when you delete a program from your PC and accidentally the DLL file also gets deleted which is shared by other programs on your system. Therefore to resolve this first find out what programs on your system use User32.dll to load and run on your system. To do this use the Tasklist command-line tool. It displays the names of all the programs that currently use the User32.dll file. After this, reinstall the programs that use User32.dll files on your system. This will hopefully resolve the error.

2. Install and Run Restoro

If it doesn’t, then this probably means that the damage is deep-rooted. It is related to the damaged DLL files, registry corruption, or viral infection. To resolve all of these causes in one go, it is best to download Restoro instead of downloading 3 different software to resolve each cause for the error separately. This is basically an advanced, innovative, and multi-functional PC repair tool embedded with multiple powerful utilities including a registry cleaner, and a system optimizer. It is a one-stop solution for all your PC-related problems including the User32.dll error. The registry cleaner wipes the clutter and obsolete files damaging the hard disk and simultaneously repairs the DLL files and the registry. The antivirus feature removes all the viruses on your system while the system stability utility boosts the PC speed significantly. It is safe, user-friendly, and compatible with all Windows versions including Windows Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Total System Care to resolve the User32.dll error right away.
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How to Rectify Error 0xC1900101, 0x20017 in Windows 10

Error Code 0xC1900101, 0x20017 – What is it?

Error code 0xC1900101, 0x20017 in Windows 10 occurs when Windows users attempt to upgrade to Windows 10 but fail to complete the installation process. This Windows error code may occur due to issues with a third-party antivirus program or problems related to a driver or hardware. When this occurs users will receive an error message and their machine will automatically revert to the original operating system on the device. Common symptoms of the error code include the following:

  • Error code 0xC1900101-0x20017 message box
  • Inability to complete Windows 10 upgrade

Solution

Restoro box imageError Causes

Like many other error codes affecting Windows 10 users, 0xC1900101-0x20017 may result due to several different reasons. Oftentimes, error code 0xC1900101 -0x20017 affects users who attempt to upgrade their operating system but have incompatible drivers or hardware as well as antivirus or other security systems which prevent the upgrade from occurring. If this error message is not resolved, it could give birth to other error messages such as error code 0x80070652

Further Information and Manual Repair

To fix this particular error code affecting Windows 10 devices, you will need to employ at least one manual repair method mentioned within this article. Manual repair methods offer effective solutions as they seek to address the root causes related to Windows error codes. When the manual repair methods are implemented correctly, users are usually able to quickly overcome issues that cause Windows error codes and can thereafter access all the benefits Windows has to offer to its users.

Note, however, that in a few cases where technical skills are required, the need for a Windows repair technician may present itself. In such a case, resort to Windows forums and other resources to access help from a certified Windows professional. Also, consider using an automated tool where necessary.

Method One: Temporarily Disable or Uninstall Third-party Security Software

Some third-party security programs or antivirus software may interfere with the installation process when Windows users attempt to upgrade to Windows 10. To verify if this is the issue causing error code 0xC1900101-0x20017 on your device, temporarily uninstall or disable these applications. You may easily do so by checking the settings of these programs or visiting Settings within the Windows Start Menu.

Once you have disabled these programs on your device, reboot your machine and attempt to update to Windows 10. If the issue was caused by a third-party app, error code 0xC1900101-0x20017 will no longer occur and your machine will successfully upgrade to the version of Windows 10 you attempt to download.

However, in the case where error code 0xC1900101-0x20017 in Windows 10 reoccurs during the installation process, you will need to resort to another manual repair method listed below.

Method Two: Disable Firewall Software

Like method one, this manual repair method can be effective in combating issues related to 0xC1900101-0x20017. This is of course, dependent on whether or not the error code is due to an incompatible security program.

Temporarily disable your firewall by adjusting its settings. Once this step is complete, reboot your machine and attempt to install the latest version of Windows 10. If you are able to complete the process, this means the problem was due to an issue with your firewall. You can then enable the firewall you previously disabled or download another program as its replacement.

If the error code reoccurs, however, consider implementing the next manual repair method on this list.

Method Three: Use Command Prompt to Check for Damaged System Files

Command Prompt can be very effective in helping regular as well as technically skilled users repair issues with their PC. In the case of error code 0xC1900101-0x20017 in Windows 10, access Command Prompt using the following instructions.

  • Step one: Right-click Start Menu
  • Step two: Select Command Prompt (Admin)
  • Step three: Type sfc /scannow

Be sure to enter the command as it is written above, with a space between “sfc” and “/scannow”. Wait until the scan is complete. If there are any errors related to system files, i.e. if any system files are damaged, corrupted, or missing, your machine will begin to fix it. Once the process is complete, reboot your PC then reattempt the Windows 10 upgrade process via Windows Update. If you are successful, it means that you have rectified error code 0xC1900101-0x20017. Otherwise, you may need to contact a Windows repair technician.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Fix Unsupported video type/invalid file path
The MP4 MIME-type is a video type that is mainly configured in IIS or Internet Information console. It is the one that instructs a web browser to use the default video application when running MP4 files from websites. MIME which stands for Multipurpose Internet Mail Extensions which offers a way to identify files on the Internet-based on their format and nature. For example, when a content-type header value like MP4 is defined in an HTTP response, the browser can be configured to open the file with the proper plugin. However, there are some servers that don’t have an associated MIME type to support MP4 files and so they fail to play these files. In such cases, you will encounter the “Unsupported video type or invalid file path” error, especially when you use the Internet Explorer browser in Windows 10. To fix this problem, you may have to configure the MP4 MIME type in IIS but you might find that IIS is not enabled in Windows 10 which is why you need to turn it on or enable it first. For more details, refer to the following instructions below.

Step 1 – Enable IIS:

  • Open Control Panel and go to Programs > Programs and Features.
  • From there, select “Turn Windows features on or off” to mark its checkbox.
  • After that, select “Web Management Tools” and expand its menu and look for “IIS Management Console”.
  • Click the OK button and then wait for a couple of seconds to allow Windows to successfully apply the changes made.

Step 2 – Configure the MP4 MIME type in IIS:

  • Go to Control Panel and from there, access Administrative Tools.
  • Next, click “Internet Information Services Manager” from the list of given options.
  • Once confirmed, it will open the IIS console where you have to click the name of your IIS Server located on the left panel. This will enable several options in the central details section.
  • Now double click on the icon with the label “MIME Types”.
  • After that, you should see an “Add” link option on the right panel. Click on the link to open a configuration dialog box.
  • Then type “.mp4” in the File Name Extension field and enter “video/mp4” in the textbox of the MIME Type.
  • Click the OK button to save the changes made. This should fix the “Unsupported video type or invalid file path” error on your Windows 10 computer.

Step 3 – Reset your browsers:

Mozilla Firefox

  • Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
  • Next, select the question mark icon from the drop-down menu.
  • Then select “Troubleshooting information” from the slide-out menu.
  • After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
  • Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.
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