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Change default audio output for Narrator

For PC users that are blind or have low vision, the Narrator accessibility feature in Windows 10, lets you use your PC without a display or mouse to complete common tasks – it reads and interacts with things on the screen, like text and buttons. The narrator can be used to read and write an email, browse the internet, and work with documents.

In Windows 10, there are a lot of options for Narrator that you can customize. You can change its keyboard shortcuts, personalize Narrator’s voice, enable Caps Lock warnings, and more. You can choose the voice for the Narrator, adjust the speaking rate, pitch, and volume.

To change the default audio output device used to play the voice of the Narrator in Windows 10:

  • Press the ⊞ WINDOWS + I
  • From the Settings menu, click Ease of Access.
  • Click Narrator on the left pane.
  • In the Narrator window, on the right pane, toggle the button to On to enable Narrator if required.
  • Scroll down to the Personalize Narrator’s voice section.
  • For the Select where you hear Narrator’s voice option, click the drop-down and select the audio output device you want from the list. Please know that you will not be able to choose if you do not have multiple audio output devices connected to your Windows 10 computer.
  • Exit Settings when done.

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

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0x3D55: Family App information is corrupted
What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  1. Tap Win + I keys again to open the Windows Settings panel.
  2. Go to Update & Security and then go to Troubleshoot.
  3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

  • First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
  • Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
  • After that, execute the “DIR” command to view the list of all the directories in the given location.
  • Once the list appears, look for the ID of the problematic app and take note of it.
  • Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
  • Wait for the process to be completed and then restart your computer.
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Headphones are not working or detected
If you find that your headphones are suddenly not working, read on as this post will help you sort out the problem. There could be several reasons why your headphone is malfunctioning, it could be due to an update you just installed, or it could also be due to incompatible operating system, drivers, and so on. Although updates are created to fix bugs on a computer, there are times when it also causes some issues in the computer. One of the issues it causes is the broken headphone. When this happens, the computer will stop playing any audio using the headphones. The problem, as pointed out, could be due to Windows Updates or incompatible or corrupted drivers in the system. To resolve this problem with the headphones, there are several fixes you can check out. Make sure that you follow each one of the given potential fixes below.

Option 1 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 2 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try checking the status of the audio-related Windows Services

The Windows Services manages audio for all Windows-based programs and if this service is stopped, audio devices, as well as effects, will also be affected and if this service is disabled, any services that depend on it explicitly will fail to start. So you need to check the status of this service. How? Follow the steps below.
  • Tap the Win + R to open the Run dialog box.
  • Then type in “MSC” in the field and tap enter to open the Windows Service Manager.
  • Next, navigate down to the Windows Audio Service and double-click on it to open Properties.
  • After that, set the Startup Type to Automatic and then click on the Start button and if it has already started, stop it and then start it again.
Note: You should also make sure that the following Dependency Services are started and have Automatic Startup type:
  1. Remote Procedure Call
  2. Windows Audio Endpoint Builder
You should also start the Multimedia Class Scheduler and set it on Automatic if you have it in your system. The Multimedia Class Scheduler Service or MMCSS is a service in Windows that allows multimedia applications to get prioritized access to CPU for time-sensitive processing like the multimedia applications as well as prioritized disc access to make sure that the process does not lack data to process.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 5– Try to rollback or install a newer Windows Update

As mentioned earlier, the issue with the headphones could be due to a Windows Update. Thus, to fix the problem, you can try to either roll back or install a newer Windows Update.
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Fixing the No Audio Output Device is Installed
If you suddenly encountered an error that says, “No Audio Output Device is installed” on your Windows 10 computer, worry not for this post will guide you on how exactly you can fix the problem. There are several possible reasons why this error pops up. It could be due to a recent Windows 10 update you’ve installed, or it could be due to a corrupted or outdated audio driver, and so on. There are several potential solutions to this error. You can try running the built-in Audio Playing troubleshooter or update or uninstall the Audio driver. You could also try to update the Intel Smart Sound Technology Audio Control driver, as well as contact support for your laptop or computer. For more details, refer to each one of the provided options below.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to update the Audio driver

If the error has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section of the Sound, video, and Game Controllers.
  • And then from the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try removing and reinstalling the sound card

If option 1 didn’t work, you can also try to remove and reinstall the sound card of your computer to fix the high-pitched sound coming from your computer’s speakers.
  • To get started, tap on the Windows key + R to pull up the Run box.
  • Next, type in “MSC” in the box to open the Device Manager.
  • After opening the Device Manager, go to the “Sound, video, and game controllers” option then right-click on the sound card.
  • Finally, click on Uninstall and tick the box with a label that says, “Delete the driver software for this device” and close the Device Manager.
  • Restart your computer and check if the problem’s fixed or not.
Note: After you restart your computer, the system should reinstall the speaker automatically. But if it does not reinstall, you can follow the aforementioned steps again to go to the Device Manager. From there, go back to “Sound, video, and Game Controllers” and right-click on the sound card. After that, enabling the sound card and restart your computer once more. That should fix the problem.

Option 4 – Try updating the Intel Smart Sound Technology Audio Control driver

If the three options given above didn’t fix the error, you might want to try updating the Intel Smart Sound Technology Audio Control driver. To do so, follow these steps:
  • Tap the Win + X keys and select the Device Manager option from the menu.
  • Next, scroll down and click on the System Devices option and select the “Intel Smart Sound Technology Audio Control” option.
  • Then right-click on it and select the “Update driver” option.
  • After a couple of seconds, the wizard will look for an available driver and will automatically update it.
  • Restart your computer and see if the error is now fixed.
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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:
Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:
  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!
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Fix MOZILLA_PKIX_ERROR_MITM_DETECTED
If you’re having some problem browsing multiple websites on the Firefox browser on your Windows 10 computer, then this post might be of help. One of the most common problems you could encounter in Firefox is mostly related to HTTPS and one of them is the MOZILLA PKIX ERROR MITM DETECTED or ERROR SELF SIGNED CERT or SEC ERROR UNKNOWN ISSUER error which means that Firefox was unable to trust certificates issued on secured websites. If you encounter the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox, this indicates that something in your network or system is interrupting your connection and injecting certificates and when that happens, Firefox won’t trust it. In such cases, one of the culprits is malware. Malware will try to replace a legitimate certificate with its certificate. Another cause is security software where it keeps a tab on a secure connection and creates a false positive, for instance:
“In Microsoft Windows accounts protected by Family Safety settings, secure connections on popular websites like Google, Facebook and YouTube might be intercepted and their certificates replaced by a certificate issued by Microsoft in order to filter and record search activity.”
And if you are connected to a corporate network, there might be a monitoring/filtering product that could be replacing certificates. Moreover, there are also users who reported getting this issue when they use the Nightly version of Firefox. And if that’s the case, you have to try accessing secure websites using only the stable build especially when it comes to payments. However, if you are not doing that, then here are some options you need to check out.

Option 1 – Try turning off HTTPS Scanning on your security and antivirus programs

Each security-based software has a security option that allows you to turn off the HTTPS scanning functionality. They may be available under different names such as HTTPS Scanning, Scan SSL, Show safe result, Do not scan encrypted connections, etc. Find what is applicable for your security or antivirus software and then try turning it off temporarily and see if it helps in fixing the MOZILLA_PKIX_ERROR_MITM_DETECTED error in Firefox.

Option 2 – Try to disable security.enterprise_roots.enabled

The next thing you can do if the first option didn’t work is to disable security.enterprise_roots.enabled which is an HTTPS certificate check on Firefox. Note that this is not recommended but you have to at least try in order to fix the error.
  • Open Firefox and then type “about: config” in the Firefox address bar and hit Enter.
  • After that, if an info message appears, confirm it.
  • Next, search for the security.enterprise_roots.enabled preference and once you found it, double click on it.
  • Then change its value to true and restart the Firefox browser once. This will import all the custom certificates from the other security software into Firefox. As a result, it will make sure to mark those sources as trusted and you won’t get the MOZILLA_PKIX_ERROR_MITM_DETECTED error.
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Quick Fix Guide to Error 2032

What Is Error 2032?

Error 2032 is essentially the hexadecimal format of the error caused. This error code is actually a code format used by the Windows operating system. Manufacturers use this code to determine the cause behind the problem. This error is usually the result of the issues that arise with different applications. When this error occurs, individuals are not able to view multimedia content on their PC. They may also experience system crashes and this makes it crucial to resolve it.

Solution

Restoro box imageError Causes

Error 2032 is caused by problems in Windows system files. Improper registry entries may also cause this problem. Some of the common causes that trigger Error 2032 are improper deletion of hardware or applications. Similarly, incomplete hardware or application installations or uninstallations may also cause issues. These file errors are actually caused when a computer has recently been attacked by a virus, spyware, or malware or if the system is trying to recover from an unanticipated shutdown. Such activities often result in the corruption or deletion of registry entries in Windows system files. The corrupt files will obviously cause problems and the application will fail to perform correctly.

Further Information and Manual Repair

While there are several ways to solve this problem, some of the most useful and practical solutions are listed below as follows.
  • If you are an advanced user, this workaround is for you. First and foremost, restart your computer and log on to it as the administrator. Now click on the ‘Start’ button.  Now follow this path: All programs ->Accessories-> System Tools->System Restore. Once you choose to perform System Restore, you will come across options where you can select to ‘Restore your computer to an earlier time’. This option will appear in a new window. Click on it and then click Next. Click on the Next button again that appears in the confirmation window. Restart your computer after the restoration is finished. You have just resolved the error.
  • Another easier alternative to fix Error 2032 is for novice users. Download an Error 2032 repair utility. Install this program as you are most likely to come across a Scan button. If there is an option to fix and repair an error, select it after the scan is complete. You can then restart your computer again. Look for the error and you will realize that it has disappeared and that your system is now ready to use.
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Fix Rstrui.exe error in Windows 10

Fix Rstrui.exe error in Windows 10

Rstrui.exe is a service assigned to controlling system restore, it is considered an essential part of the Windows system and without it working you will not be able to perform a system restore operation. Without system restore working you will not be able to "rewind" Windows into a working state if needed which can create in itself many new complications. Luckily we have working solutions for this specific problem, so get ready, and let's start.

SFC scan

Sfc scan is a built-in Windows tool that scans and repairs system corrupted and missing files. To run it open up the command prompt in administrator mode and type in it: SFC /SCANNOW then, let the whole process finish, do not interrupt it, and reboot after it is done.

DISM scan

Similar to SFC scan, DISM is also a built-in tool for fixing files linked to Windows essential working. Start a command prompt in administrator mode and type in: DISM /Online /Cleanup-Image /RestoreHealth Again let the process completely finish and then reboot your system.

Scan for viruses and other malware

Viruses and other malware can seriously damage the system and with it rstrui.exe along with it. Scan your system with Windows defender or even better with some other dedicated security suite to eliminate malicious threats if they exist.

Update Windows

Keeping Windows updated can bring you more good than harm, it is very advisable to keep it up to date all the time so all security leaks and bugs are repaired and that you have your OS in top-notch working order. Updating can also fix corrupted system files or replace them with newer versions so if your Windows is not updated go to update central and do it. Congratulations, you have just Fixed the Rstrui.exe error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Your Rstrui.exe error in Windows 10 should have been fixed now.
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Microsoft Windows 11 limitations surfacing
windows 11As more and more people get into insider preview of upcoming Windows 11 we will see more and more different takes and opinions on it. Generally speaking, the first wave was quite positive when it was previewed but how time is passing more and more limitations and frustration comes to the surface. Some of the limitation that is inside it, which have been confirmed by Microsoft itself includes features missing that we had in Windows 10 like moving the application to the taskbar in order to pin it, moving the file in the taskbar to open it in default application and some big annoyances like Windows opening widgets always in Edge no matter what is your default browser. Not being able to move the taskbar from the bottom is also one of many illogical things. There is not really a point in these missing features since they were working fine in Windows 10 and many users liked them since they could customize Windows more to their liking, now with this new look at limitations it reminds me personally much of apple macOS and I will be honest, I am not a big fan of that kind of thinking. If I wanted that kind of OS I would have gotten myself a MAC, not custom build PC, but hey, Linux is always a free alternative, and how Microsoft itself is pushing limitations and in my opinion bad design choices along with awful system requirements that might just be a case for a lot of users. I am really not sure what is logic behind these moves and I am sure they have their reasons but this time it seems that their take on the new OS is not resonating well with the overall user population, well at least what I have heard so far. Things of course can still be changed and made for the better and I would rather see release postponed and issues addressed than getting more system hogging and limited new OS that at its current state looks like reskinned Windows 10 with limitations.
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How to Fix dxgmms2.sys BSOD in Windows
The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it. Here are some of the Blue Screen errors related to the dxgmms2.sys file:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS OR EQUAL
If you have recently created a System Restore point prior to getting the dxgmms2.sys Blue Screen error, then you need to perform System Restore first before you further troubleshoot the problem as it might help in resolving the Blue Screen error. Refer to the steps below to perform System Restore.
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

Since the dxgmms2.sys Stop error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the Blue Screen error related to the dxgmms2.sys file but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix “We couldn’t find any drives” Error
If you encountered an error message saying, “We couldn’t find any drives, To get a storage driver, click Load driver” when you try to install Windows in a VirtualBox machine, then you’ve come to the right place as this post will guide you in fixing this error. This error message is displayed on the screen where you have to choose a partition to install the guest operating system. This error is most likely due to the lack of correct settings as well as a corrupted virtual disk. To fix this error, you have to remove existing storage devices, create a new storage device and select the correct ISO file.

For complete instructions, follow the given steps below.

Step_1: The first thing you have to do is remove all the existing Storage devices and since this option is already available in VirtualBox by default, there is no need for you to install any third-party software. Step_2: After that, open VirtualBox and select the virtual machine and then click the Settings button. Step_3: Next, switch to the Storage section and on your right-hand side, you will see “Controller: SATA” and two other sub-labels. From there, select Controller: SATA and then click on the red cross button that says, “Remove selected storage controller”. Step_4: Now click on the Add new storage controller icon and select the “Add SATA Controller” option from the given list. Step_5: Afterwards, click the “Add hard disk” button and select the “Create new disk” option, and then you have to create a new virtual disk for your virtual machine. Step_6: Verify if you have selected Dynamically allocated while you create the virtual hard disk. Once the process is completed, you will get a “.vdi” file in the list. Step_7: Next, click on the “Add optical drive” button and select the “Choose disk” option. Here, you have to select the ISO file and if you can find an ISO file in the given list, select it from there, else, you have to click the Add button and navigate to the folder where the ISO file is located. Step_8: Once you’re done, click the OK button and boot your virtual machine. You should see options instead of the “We couldn’t find any drives, To get a storage driver, click Load driver” error message. If you see the options, you can now create a new partition and start the installation process of the Windows operating system in the VirtualBox machine without any problem.
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