Windows computer doesn’t recognize second GPU

A lot of Windows users, use a second GPU for their computer systems, especially gamers above the dedicated graphics card. The operating system is set such that the dedicated high-end graphics card is set to default but there are times when the system does not recognize or detect the second graphics card.

Even though every computer system comes with an integrated graphics card, for the most part, it is insufficient for graphics-intensive games and software which is why if you have an extra dedicated graphics card and your computer does not seem to detect or recognize it, then this post is for you. It could be that the dedicated graphics card has failed or it could also be an issue with the drivers and so on. Follow the suggested options below to resolve the problem.

Option 1 – Update your Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 3 – Try changing the GPU settings

  • Right-click on any empty space on your Desktop and select Graphics Properties. Note that the Graphics Properties screen depends on the graphics drivers installed on your computer and are system-specific as they may be different for other systems but they aren’t hard to find.
  • After that, make sure that the dedicated Graphics card is selected as Default under the Select Display drop-down.
  • If the Graphics card isn’t set as Default, set it and click Apply and Exit.

Option 4 – Try disabling the driver for the integrated Graphics card

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, expand the list of Display Adapters and then right-click and select Disable device for the Integrated Graphics card. However, if the dedicated Graphics card fails, the display won’t work so you need to restart the system and enable it.

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How to remove CyboScan PC Optimizer

CyboScan PC Optimizer is promoted as a useful program that helps you clean unnecessary files and registry entries on the Windows Operating System. When installed CyboScan PC Optimizer will automatically scan your computer for issues. Upon reviewing the scan results, it was discovered that most, if not all of these issues were exaggerated, and removing them will not give the promised speed boost. The CyboScan PC Optimizer program appears to scan the Registry for installed anti-virus and anti-spyware shields and may recommend users to install products from partners. This Potentially Unwanted Program comes bundled with other Potentially Unwanted Applications that may harm your Operating System or lead to information compromise.

CyboScan PC Optimizer is also known as MySoftScans PC Cleaner, none of these offer any details about the development company and users will end up paying a fee of up to 99.95USD every 3 months for using the program.

About Potentially Unwanted Applications

You have encountered it – you download a free application, then you discover some unwanted applications on your computer or discover a strange toolbar has been added to your web browser. You did not install them, so how did they appear? These unwanted programs, which are called Potentially Unwanted Programs, or PUPs in short, typically tag along as a software bundle when downloading the application and can result in major problems for computer users. The idea of PUP was actually coined to outline this crapware as something other than malicious software. This is because, the majority of PUPs get into a computer not because they slip via the security holes, for instance, but mainly because the users have installed them themselves – 100 % unintentionally needless to say. Even though a PUP isn’t really malware by definition, it could nevertheless be dangerous software that puts the computer at risk exactly the same way a virus does.

Exactly how do unwanted programs look like?

Unwanted programs can be found in many forms. Typically, they could be found in adware bundlers which are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware applications from several companies, each of which has its own EULA policy. Safebytes Anti-malware completely eliminates this threat and protects your machine against PUP or adware infection. Also, the majority of free programs nowadays come with a few unwanted add-ons; in most cases a web browser toolbar or browser modification such as a homepage hijacker. They may track your online routines, redirect your search results to unsafe websites where viruses can be downloaded and installed, hijack your search page, and slow your browser down to a crawl. PUPs lie inside the gray part of the software spectrum. Some PUPs contain keyloggers, dialers, and other software to gather your individual information which often can lead to identity theft. These are software programs that don’t really do anything useful to you; in addition to taking over space on the hard disk, they also slow down your computer, often alter settings without your permission, and the list of bothersome features goes on and on.

How one can prevent PUPs

• Read carefully before agreeing to the license agreement as it might possess a clause about PUPs. • Always pick the custom if you’re provided a choice between Recommended and Custom Installations – never click Next, Next, Next blindly. • Install reputable antivirus software, just like Safebytes Anti-malware that offers real-time protection against PUPs. • Do not download free applications or shareware unless you actually need it. Disable or remove toolbars and browser extensions you don’t actually need. • Always download software from the original site. The majority of PUPs find their way onto your PC is via download portals, so steer clear of it entirely. Remember that although PUPs can cause damage and hinder the proper functioning of your computer, they can’t enter into your computer without your permission, so be watchful not to give it to them.

Malware Blocking Internet And All Anti-Malware Software? Do This!

Malware can cause all kinds of damage when they invade your system, starting from stealing sensitive details to erasing files on your computer. Some malware variants modify web browser settings by adding a proxy server or modify the computer’s DNS settings. In such cases, you will be unable to visit some or all of the internet sites, and therefore unable to download or install the necessary security software to get rid of the computer virus. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. There are a few options you can try to get around with this issue.

Make use of Safe Mode to resolve the issue

Safe Mode is a unique, simplified version of Windows in which just essential services are loaded to stop malware and also other problematic applications from loading. In the event, the malware is set to load automatically when the computer boots, switching to this particular mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, check “Safe Boot” under Boot tab, and then click Apply. Once you’re in Safe Mode, you can try to download and install your antivirus software application without the hindrance of the malicious software. Right after installation, run the malware scanner to remove most standard infections.

Utilize an alternate internet browser to download antivirus software

Some malware only targets certain browsers. If this is your case, use another internet browser as it may circumvent the virus. If you’re not able to download the antivirus application using Internet Explorer, it means malware may be targeting IE’s vulnerabilities. Here, you should switch to an alternate web browser like Firefox or Chrome to download Safebytes software.

Create a portable antivirus for removing malware

Here’s another solution which is using portable USB anti-malware software that can scan your system for viruses without the need for installation. Abide by these steps to run the anti-virus on the affected computer system. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double click on the executable file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow activation instructions. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click on “Scan Now” to run a scan on the infected computer for malware.

Protect Your Personal Computer From Viruses and Malware With SafeBytes Security Suite

If you’re looking to install an anti-malware program for your computer, there are various tools on the market to consider but you should not trust blindly anyone, irrespective of whether it is a free or paid program. Some of them do a great job in eliminating threats while some will ruin your PC themselves. When searching for an antivirus program, pick one that provides solid, efficient, and comprehensive protection against all known viruses and malware. On the list of highly recommended software by industry leaders is SafeBytes Anti-Malware, popular security software for Windows computers. Safebytes is among the well-established PC solutions companies, which provide this all-inclusive anti-malware software program. With its most advanced virus detection and repair technology, this software will help you protect your PC against infections caused by different kinds of malware and other internet threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes anti-malware provides an array of enhanced features that sets it apart from all others. Here are some of the good ones:

Real-time Active Protection: SafeBytes gives complete and real-time security for your personal machine. It will constantly monitor your pc for hacker activity and also gives users superior firewall protection. Antimalware Protection: This deep-cleaning antimalware software program goes much deeper than most antivirus tools to clean out your computer. Its critically acclaimed virus engine detects and disables hard-to-remove malware that hides deep within your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re going to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: This software has got one of the quickest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a short amount of time to complete. Lightweight: SafeBytes is a lightweight and easy-to-use anti-virus and anti-malware solution. Since it utilizes low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Guidance: You can get 24/7 technical assistance to promptly resolve any concern with your security tool. On the whole, SafeBytes Anti-Malware is a solid program as it has lots of features and can detect and eliminate any potential threats. Once you have downloaded and installed this software, you will no longer have to worry about malware or any other security worries. If you need sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you wish to manually get rid of CyboScan PC Optimizer without the use of an automated tool, it might be possible to do so by removing the application from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your internet browser. In order to ensure the complete removal, manually check your hard disk and computer registry for all of the following and remove or reset the values accordingly. Having said that, editing the registry is actually a difficult task that only advanced users and professionals should try to fix the problem. Furthermore, certain malware keeps replicating which makes it tough to remove. You’re suggested to do this procedure in Safe Mode.
Files: %APPDATA%\Microsoft\Windows\Start Menu\Programs\Cyboscan PC Optimizer %ALLUSERSPROFILE%\Start Menu\Programs\Cyboscan PC Optimizer %PROGRAMFILES(x86)%\Cyboscan\Cyboscan PC Optimizer Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller E55FEFEA-F506-47DC-A76E-9F7668D6E5C9
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Happy New Year from ErrorTools.com!!!
As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!! new year christmass tree
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Chrome automatically opens a new tab
Recently, a number of users reported that their Google Chrome browsers keep on opening new tabs no matter what they do. This issue could be due to lots of reasons but the main ones are corrupt installation, background applications, adware, dubious browser extensions, malware, and so on. Although there are a lot of possible causes for this particular issue in Chrome, its potential fixes are straightforward so you should not have any problem following the given options below.

Option 1 – Get rid of any conflicting browser extensions

As mentioned, shady browser extensions can cause unusual behavior in a browser. Chances are, these extensions or toolbars might be conflicting with the loading of the website. Thus, you have to get rid of these unwanted extensions and toolbars to fix the issue.
  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 2 – Try to disable applications from running in the background

  • Open Google Chrome and then click on the menu button located in the top-right corner.
  • From the drop-down, select Settings and then scroll down until you see the Advanced button. Click on it.
  • Next, turn off the toggle for “Continue running background apps when Google Chrome is closed” under the System section.
  • Now restart Chrome and check if it is working properly.

Option 3 – Try to configure the search settings of Chrome

  • Open Google Chrome and type any search query in the address bar and then tap Enter.
  • After that, it will open the Google search engine. From the top-right corner, click the Settings button.
  • Next, select Search settings from the drop-down menu.
  • Then scroll down to the new page that appears and make sure that the “Open New Window for each result” option is set to Uncheck.
  • Once you’re done, save the changes made and restart Google Chrome.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.

Option 6 – Try scanning your computer using Windows Defender

As mentioned, the error when accessing the security settings or properties of a folder or file might be due to a virus or malware. It could be that it had made some modifications that prevents you from accessing security settings or properties. To eliminate it, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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Shutdown your PC properly

So, you have finished with work, game, movie, music, email, or whatever on your PC, you look at the clock, it is late, you decide to go to sleep or outside, you click on the power button and choose shutdown. Now when a PC is shut down you feel good and go with your business but the next time you power it up you get the same error like the computer never really shut down in the first place. You wonder why and reboot it, just in case and all of the sudden error is gone.

If something similar has happened to you or you had the feeling that after shutting down your computer has not really felt like shutting it down, do not seek professional help, everything is OK with you because when you click on shut down, your computer does not really shut down!

Truth is that Microsoft has changed how to shut down works and how rebooting works in Windows with an update but has not publicly said anything about it so some users may experience this feeling of not shutdown phenomenon and might even think there is something wrong with their PC.

Why this change?

A few years ago shutdown button and option in Windows were really shutting down OS, but things changed when Microsoft wanted to increase boot-up speed. Now when that decision was made shutdown option was changed. So, what was changed? Well in order to increase Windows booting time, the shutdown will now turn off power to PC components and it will look like everything is indeed shutdown but the Windows kernel will actually be saved to a hard drive with all settings and just awaken once the PC is turned back ON. This will result in all errors and other stuff being just still present same as they were once the system was instructed to be turned off.

Rebooting your PC will now clear kernel and file from the hard drive and you will get a clean system startup without any issues tied with the kernel itself.

Workaround

Now that we know why and what change has been made to Windows logical question is can we shut down our PC at all properly? Luckily for us, the answer is yes and we will not need any external application to do it, we can still do it inside Windows itself and it is quite quick and easy.

Bringing back the old shutdown

In order to bring the old shutdown functionality of your PC please follow the instructions but be aware that by doing this your PC will boot a little bit slower since it will have to load the kernel from scratch each time computer is turned ON.

First thing is to go to settings and go to System

system settings

Then once you are inside the system, navigate to the power and sleep and click on it to select it. Once you have it selected to all the way to the right and click on additional power settings.

power and sleep options

When you click on advanced power settings you should be led to the control panel's power options. Inside this panel click on top left link where it says Choose what the power button does.

power options in control panel

Inside options, you will need to untick the box next to Turn on fast startup (recommended), this option has been ticked ON by the Windows update and probably without notifying you. Option means exactly what was described, it will save kernel state on the hard drive for faster boot time but sadly it can cause some issues since it will never be reloaded from 0.

If you are unable to uncheck the box click on the text beside the shield icon that says: Change settings that are currently unavailable (you will have to be logged in as administrator).

shutdown options for power buttons

Conclusion

Altho turning off fast startup and shutting down the PC completely will for sure extend your bootup time I still believe that it is the right choice since sometimes a lot of clutter and bad things accumulate over time inside the OS and can cause a vast variety of problems in a long run. So stay safe and shut down that PC as it used to be in the past.

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Fix Black border or bar on Monitor
If you suddenly see a black border in your computer’s display then you might be wondering how come this happened but worry not for this post will give you a couple of suggestions that could help you resolve the problem. The black bar could appear at the bottom or just the sides of the screen. Whichever it may be, there are options you can check out. Refer to the options givens below and make sure to follow them carefully.

Option 1 – Try checking the screen resolution

You might want to try checking the resolution of your screen.
  • Open the Windows 10 Settings and go to Display.
  • Next, go for the “100% (Recommended)” option under Scale and layout for the size of the text, apps, and other items.
  • After that, select the Recommended setting again under Resolution.
Now check to see if the black bars are still there. They should be gone at this point, but if for some strange reason nothing has changed, then attempt the steps below.

Option 2 – Try updating Graphics & Monitor drivers

You might want to try updating your graphics and monitor drivers if you haven’t updated them for some time now. To do that, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics drivers or the Monitor drivers and then click each one of them.
  • After that, right-click on each entry and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You can also try to roll back the graphics and monitor drivers back to their previous versions if updating them didn’t work. You can also try visiting the manufacturer’s website and download the graphics or monitor driver setup for your operating system.

Option 3 – Try to run the DISM tool

You can also run the DISM Tool as it might also help in getting rid of the black border or bar on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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How to Deal With Error Code 42

Code 42 - What is it?

Code 42 Error is referred to as a Device Manager Error code. Before we explain what this code indicates, it is important to understand what ‘Device Manager’ is and its functions.

Device Manager is basically a Windows tool that helps manage devices attached to the system such as the Printer, Scanner and the USB Device. The Device Manager Error code 42 occurs when a duplicate device is detected.

Error Code 42 is displayed in the following format:

“Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. Code 42”

Solution

driverfix boxError Causes

Narrowing down to one particular cause for error code 42 is not virtually possible because it may be triggered due to many underlying reasons. These include:

  • When a bus driver incorrectly generates and creates 2 identically named devices
  • When a device with a serial number is found in a new location without being removed from its original location
  • Mis-configured drivers

No matter what the reason for this error code,, to avoid inconvenience and to ensure proper hardware performance, it is advisable to fix it right away without any delay.

Further Information and Manual Repair

If you’re not technically sound, the code 42 message display can panic you. But don’t worry, the error message sounds complex but it is quite easy to fix.

To resolve code 42 in a few minutes, simply try the methods given below. These methods are easy-to-perform, effective and more importantly require no technical expertise.

Method 1 - Restart Your System

Code 42 can pop up due to some temporary glitch in the Device Manager. By simply restarting your PC, you can resolve this problem.

Therefore, first things first, restart your system. However, in case it doesn’t work out, try other methods.

Method 2 - Launch the Troubleshooting Wizard

Launch the troubleshooting wizard to find the underlying problem and resolve it accordingly. To do this, proceed with the following steps:

  • Go to the start menu
  • Type Device Manager in the search bar and press enter
  • Now click on the ‘General Tab’
  • Then click on ‘Trouble Shoot’ to launch the Troubleshooting Wizard
  • After that follow the instructions in this Wizard to diagnose the problem and resolve it.

Method 3 - Restore Your PC to its Previous State

Another method to fix code 42 is to use the System Restore tool to restore your PC to its previous working state before the error popped up. To do this,

  • Go to the start menu
  • Type System Restore in the search bar and press enter
  • Now click on ‘Restore my computer to an earlier time’ and then click ‘Next’
  • After that select the restore point on the restore point list and confirm settings
  • Restart your PC to activate changes
  • Before restoring your PC to its previous state, create a backup. By creating data backup you can avoid data loss issues, which are likely to occur during this process.

Creating backup manually can be time-consuming and a painstaking task. The best way to create backup and restore your PC to its normal state is to download DriverFIX.

It is a user-friendly device driver management software that helps create data backup automatically and simultaneously restores your PC back to its normal working state in a few seconds.

This software is compatible with all Windows versions.

Click here to download DriverFIX on your system to resolve error code 42.

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Steam Deck will be able to dual boot
Steam Deck release is almost upon us and more news comes to light. The Latest officially confirmed technical detail is that the user will have access to device's BIOS and that dual booting will be officially supported. steam deckThis, of course, means that you will be able to have both Proton and Windows on your device letting you play anything that you wish if the hardware is strong enough. Valve also said that you can launch OS from an SD card! This of course will save space available for games themselves, especially for entry models with less than one available. All of this information really pushes Deck into the territory of a handheld PC and not just another console and I must admit that this announcement left a smile on my face.
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Blu-ray player does not recognize the disc
So, you just made some popcorns, dimmed light, relaxed in from of the TV, pressed play on your application and Blu-ray drive can not read your movie. Your movie night failed sadly, but there is hope and in this article, we are going to explore and offer you solutions on what to do when something like this happens so you do not miss another movie night and some hard-earned relaxation. Please note that in this article we are assuming that you are using a Blu-ray player on your PC, so some of the solutions presented are meant only for this case. So the first thing that you are supposed to do is to check the disc itself. You can turn the disc around and visually check the disc for fingerprints and scratches which can be fatal for disc playing, alternatively, you can try to play the same disc on another device and if it fails there also it is not the disc, it is your drive. So if it is no issue with the disc let's see that seems to be a problem with the drive. The common thing that could stop disc reading are cables, check all connections and cables in the back of your device to be sure that everything is plugged in correctly and nicely. After checking cables if the issue persists lens cleaning is the next step. Over time lens from the Blu-ray, the device becomes dirty and dust accumulates on it, there are special cleaning discs on market made especially for this purpose, to clean the dirty lens of optical devices. If you have one put it in and clean your lens. After lens cleaning with a specialty disc, a good idea would be to use compressed air in a can to reduce the dust inside so no excess dust will accumulate quickly again on the lens itself.

So the device is cleaned and checked and still no disc playing?

Update firmware first. In order to accomplish this visit your device manufacturer's website and follow instructions there on how to upgrade firmware. If this did not helped also update or reinstall device drivers. Go to device manager and update drivers for your device by right-clicking on it and choosing update driver. If none of the things helped, go to command prompt as administrator and type in SFC /scannow, leave the process to finish, and reboot.
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Windows Sandbox item is greyed out
As you know, the functioning of the Windows Sandbox feature is supported by various components in the background of the Windows operating system. And the only way for you to enable the Windows Sandbox feature in your computer is through the Turn Windows features on or off utility. This feature will work directly on the basis of Virtualization which is also supported by Hyper-V. However, there are some reports claiming that some computers have the Windows 10 Sandbox item greyed out in the Turn Windows features on or off utility. Thus, in this post, you will be guided on what you can do to resolve such a problem in your Windows 10 computer. In this kind of problem, you should know that this has something to do with the Second Level Address Translation which is one of the important pillars of how the Windows 10 Sandbox feature functions. Thus, if the Second Level Address Translation or SLAT feature in Windows Sandbox is not supported by the CPU of your computer, there is no way for you to use Windows Sandbox on your computer. On the other hand, if SLAT is supported, then there is definitely something you can do to resolve the greyed-out Sandbox item in Windows 10.

To get started, follow the steps provided below.

Step 1: First, you have to boot into the BIOS of your PC. Step 2: After that, make sure that the following options are set to their respective configurations:
  • Hyper-V – Enabled
  • VM Monitor Mode – Yes
  • Virtualization – Enabled
  • Second Level Address Translation (VT-d or RVI) – Enabled
  • Data Execution Prevention – Enabled
Step 3: Once you’re done, save the configuration and then restart your Windows 10 computer as usual. Step 4: Once your computer has restarted, you should see the same option in the Turn Windows features on or off utility and it should no longer be greyed out. Then you can now enable the feature and follow the onscreen instructions need to use the feature as best as you can.
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Removing old drivers from Windows 10
So you have just got home from that new computer store with your fancy and all-new mouse, screen, keyboard, etc. You plugged in your new component, Windows detected it, installed drivers for it and it is working like a charm. A few months later down the road and the computer starts little by little to slow down. Plug and play is a great concept, and automatic detection is even greater but how time passes old unused stuff piles in your hard drive and in Windows itself thus slowing down your computer and taxing it more and more as new components and software are added. Old drivers from old components sadly are not removed from Windows itself and over some larger period of time they can pile up and slow down your daily operations on the computer or even cause some problems in it. This guide will teach you how to manually remove old unused device drivers from your Windows so it is fresh and like new again.

Making old devices visible

In order for us to remove old drivers, the first thing we must do is make them visible in our device manager, old drivers are hidden and will not show up, we must make this happen. We do this by pressing WINDOWS + X keys on your keyboard to bring up a hidden menu in Windows. keyboard with windows and x markedOnce the menu appears, click on Command Prompt (admin) Windows menu command prompt adminOnce the command prompt with administrator privileges comes on-screen type in it following string: The device manager will open, go to view > snow hidden devices in order to show unused devices. device manager show hidden devices

Removing old device

Open any category and if there is a device that was once used and still has its drivers in the system it will be shown as faded out. device manager hidden device shownRight-click on the device and click on uninstall device to remove it completely from your system. device manager uninstall device driverPlease always be careful when removing devices so you do not remove the device which is being used by mistake and always double-check that you are removing something that you used to have on your system. This method will show all hidden devices even ones that are hidden but crucial to the system working properly.
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