PDF text disappears when editing or saving

If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button.

One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

  • First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
  • After that, select the “Microsoft Print to PDF” option as the printer.
  • Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
  • On the other hand, you can also click on the “File” menu of the PDF file and select Print.
  • From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
  • Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:

  • Select File > Save as > Optimized PDF.
  • Next, select the Transparency checkbox from the Settings window that opens.
  • Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.

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How to fix Windows 10 Store Error 0x801901F7

Error Code 0x801901F7 – What is it?

Error code 0x801901F7, also known as “The Server Stumbled” error because it shows a message saying “The Server Stumbled. We all have bad days” is associated with Windows Store. Server Stumbled Error 0x801901F7 is an error related to the MS server. The error occurs due to damaged registry files, malware, virus, and corrupted data. You should fix this error to prevent a system crash or a BSOD error. There are some things you can do to fix it. These are not so complex. So, anyone can try these methods to fix error 0x801901F7. Common Symptoms for error 0x801901F7:
  • Problems with Windows startup
  • System becomes very slow or the system freezes
  • Blue screen of death appears
  • Windows fails to start some process due to Stop error code 0x801901f7

Solution

Restoro box imageError Causes

  • This error is generally caused by corrupt registry files.
  • Virus infection can cause this problem.
  • Outdated driver, missing .DLL files may also cause this error.
  • Microsoft server overload may cause this problem as well.
  • Incorrect configuration may cause this problem.

Further Information and Manual Repair

To fix error 0x801901f7, there are four methods listed below. Some might work for you and some might not. Please try all of them to fix this error.

Method 1:

Basic method to fix error code 0x801901F7: Resetting Windows Store Cache Most of the time clearing or resetting the cache helps. It doesn't always work, but you should try this first before moving on to some advanced methods which are mentioned below. To reset the Windows Store cache please follow the simple steps below
  • Open RUN by searching or pressing "Windows Key + R"
  • Type "wsreset.exe" and press Enter or click on OK.
  • Windows Store will open automatically along with a command prompt.
  • This will reset Windows Store and you might see it loading as it should.
This method might work but if it fails to solve Error 0x801901F7 then follow the method below.

Method 2:

Advanced method of fixing error code 0x801901F7: Deleting Windows Store database file. By using this method, you will be deleting the database file for Windows Store. This file is located on your C drive or the drive where you installed your Operating System. Follow the steps below.
  1. Navigate to C:WindowsSoftwareDistributionDataStoreDataStore.edb.
  2. Delete DataStore.edb file from there.
  3. Now Open Windows Store and see if you still get error code 0x801901F7.
The Datastore.edb file that you deleted will be automatically created once you perform Step 3 which is launching Windows Store. If you still cannot get this error away then Close Windows Store and Reboot your PC then Launch Windows Store Again.

Method 3:

Modifying Windows update properties: Perform the steps below only if the above-mentioned methods fail. You will be tweaking a few things in the Windows update to see if it helps.
  1. Open Task Manager by right-clicking on Taskbar, then click on Task Manager.
  2. Go to Services Tab. Click on Open Services at the very bottom of the Window.
  3. Now a new window will pop up. Scroll down & find "Windows Update" from the list.
  4. Double click on Windows update to open up its Properties.
  5. Now from the Startup Type drop-down list, select Automatic. Click on Apply, Start, and then Ok.
Now you need to perform just one more step. Reset Windows Store again (Refer to method 1 for Steps). This should fix your Windows Store error that shows The Server Stumbled with 0x801901F7 Error Code.

Method 4: 

If the error is due to a problem with a driver, then follow the method below to uninstall the current driver:
  1. Open the Run command and type “sysdm.cpl” in the text box.
  2. Click Enter.
  3. Open the Hardware tab on the system properties dialog box.
  4. Then press on Device Manager.
  5. Double press on Device type and then press on the hardware device that is reporting error code 0x801901F7.
  6. Go to the Driver tab and press on Uninstall button to uninstall the device driver completely.
  7. Now, install the new driver on your computer.
  8. Restart your computer.
  9. Run virus scan of your PC
  10. Try using a different USB port.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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MS Visual C++ Runtime Library Error

Microsoft Visual C++ Runtime Library Error

Fix Microsoft Visual C++ Runtime Library Error, Microsoft Windows operating system supports a form of shared libraries that are known as DLL (Dynamic-link libraries). These are also known as code libraries that are used by multiple processes while one copy is loaded into memory. Runtimes are also code libraries that are loaded by applications when the application is called to run on the system. The most common runtime libraries that are used today are Visual C++ Runtime Library and Java Runtime Environment. These libraries are practically used for nearly every single application you run on your system. Therefore it is very important that these libraries are in good working order. Microsoft Visual C++ Runtime Library Error occurs when this runtime library becomes corrupted. When Microsoft Visual C++ Runtime Library Error occurs, the applications powered by this runtime library fail to run smoothly, resulting in locking you out of those applications and hampering your ability to work on them. Generally speaking, this error indicates system instability and poor PC maintenance. If this error is not fixed timely it can expose your system to serious PC damages like system freeze, crashes, and data loss.

Solution

Restoro box imageError Causes

Microsoft Visual C++ Runtime Library Error is triggered for numerous reasons. These include:
  • Poor program installation
  • Disk fragmentation
  • Missing and damaged .dll files
  • Registry corruption
  • Malware invasion
In a nutshell, it can be said that the deep-rooted cause of the Microsoft Visual C++ Runtime Library Error is the registry. All the causes listed above are associated with the registry. For simplification, the registry is the main database of your system that stores all the activities executed on the computer in the RAM, the hard disk. This includes both the important data and junk files such as temporary files, internet history, bad registry keys, invalid registry entries, and also the files from the uninstalled programs. If these files are not removed from the registry frequently, it overloads the hard disk and leads to obscure error message displays on your system like the Microsoft Visual C++ Runtime Library Error as warning signs. Sometimes, rebooting the system may fix the Microsoft Visual C++ Runtime Library Error. However, this is temporary. Error message pops again after some time. So, instead of seeking out a temporary solution, it is advisable to look for a solution that can repair this error for the longest time.

Further Information and Manual Repair

There are two ways to fix the Microsoft Visual C++ Runtime Library Error code. One is to reinstall the Visual C++ runtime libraries. This can be a complex task if you are not a computer programmer or technically sound. However, the second way, or let’s just say the best and easiest way to resolve this problem is to download Restoro. This is truly an easy way as it requires no technical expertise or programming knowledge to repair the Microsoft Visual C++ Runtime Library Error. Restoro is an advanced, user-friendly, and multi-functional repair tool integrated with profound powerful utilities like an intuitive registry cleaner, system stability scanner, and anti-virus. It has a smooth interface, easy navigation, and a simple layout making it easy for users and even novices to operate it to resolve the Microsoft Visual C++ Error in seconds. The registry cleaner scans your entire PC for registry issues. It wipes out all the invalid, unnecessary, and obsolete files clearing up your disk space. In addition to this, it repairs fragmented disks, damaged .dll files (runtime code library), and repairs the registry. Along with these benefits, Restoro also functions as a system optimizer thus boosting the performance of your system. It can be downloaded by all PC Windows users as it is compatible with all Windows versions. Click here to download Restoro on your PC to resolve the Microsoft Visual C++ Runtime Library Error code and to ensure optimum PC performance and health.
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Could not find this item, no longer in path
If you were trying to copy, move modify or delete a folder or a file in your computer but you’re not able to do so and encountered an error instead that says, “Could not find this item, This is no longer located in <path>, Verify the item’s location and try again”, then you’ve come to the right place as this post will guide you on how you can fix this error. You can encounter this error when you delete, rename, open or copy a certain file which is often created by third-party software and lacks important information like file format, and so on. Although you can see these files in File Explorer, you might not be able to perform some operations in them. To fix this problem, you need to check out the given suggestions below.

Option 1 – Try to rename the file via Command Prompt

If you were trying to rename the file but unable to do so, you can achieve that by executing a command in Command Prompt. Make sure to follow the steps carefully.
  • Type in “Command Prompt” In the Start menu to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator” to open Command Prompt with admin privileges.
  • Next, type in “cd” followed by the path where the file is located with this format – “C:/Folder1/Folder2/Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
  • After inputting the command, press Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
    • DIR /A /X /P
    • RENAME (the current name of the problematic file) (a non-problematic name)
    • EXIT
Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 2 – Try to delete the file using Command Prompt

On the other hand, if you were trying to delete the file instead of renaming it, you can execute another command in Command Prompt.
  • Open Command Prompt with admin privileges like what you did earlier.
  • Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.
rd /s \?X:badfolderpath
Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.
  • After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 3 – Delete the file without any extension

If the file you were trying to delete does not have an extension, this means that Windows does not know what to do with this file which is why it’s throwing an error message. The best thing to do in such cases is to delete the file especially if it takes up a lot of memory. To delete these kinds of files, here’s what you have to do:
  • Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
  • Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:
del *.*
  • After you’re done, open the File Explorer and then check if the file is now deleted or not.
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Protect Your PC With These 6 Reliable Security Products

What software are you using to keep your information and all your files and memories safe? 

None? Yikes. Let’s hope no damage has been done to your data yet then. Because with how the digital world has evolved, your data might be getting leaked and you have no idea.

Why do you need to invest in security software?

There’s really no good excuse not to purchase a quality platform for PC protection. Especially since top security solutions are available at such affordable prices nowadays, your wallet would barely even notice it.

At this point, only people who barely use their PCs and have zero sensitive information on them can get away with simply using the built-in Windows 10/11 security software. But we guarantee that those people are extremely hard to find and that you’re not one of them, and here’s why.

Even if you don’t use your computer for things that are very obviously sensitive, such as internet banking, you still have some personal data at risk of being stolen. How so? Well, think about the data you enter into your social media profiles, for example. How devastating would it be if somebody got a hold of any of it? Yep, that’s what we thought.

A chain with a padlock on a laptop
Credit: FLY:D on Unsplash

In the hands of a skilled cybercriminal, your phone number alone could put you at risk of scams, ransomware, identity theft and more. Also think about the stuff you share in texts and social media chats. Think about the websites you visit and how many times you may have accidentally clicked on an ad, which could very well contain malicious software. Those all seem harmless until someone’s actually used them against you. 

Now imagine the dangers involved when you actually store truly confidential data on your PC and browsers. Sends shivers down your spine, doesn’t it?

In the case of a successful cyberattack of whatever type (virus, phishing, worms, etc.), there’s so much that is at stake. Businesses/legal persons will suffer from financial loss and damaged reputation, at the very least. Natural persons may be threatened or exploited, get their banking or medical information and even their identity stolen, etc. And that’s just the tip of the iceberg.

These are our biggest reasons for investing in Windows PC protection software:

  • Cyberthreats are constantly evolving to the point where built-in or free software won’t cut it anymore.
  • Those working remotely can have peace of mind knowing both personal and business data is completely secure.
  • Businesses using top security solutions ensure their customers trust them. 
  • Data breaches are a pain in the you-know-what to handle. Fighting a cyberattack and going back to normal is a demanding process, and not to mention the stress it’ll cause. We’d rather prevent all that by using trustworthy security products!
  • It helps parents worry a little less about their children’s safety in the online world. 
  • Added bonus: with most products, you get an ad-free browsing experience!

Obviously, there are a lot more reasons to get your PC secured. But we think you get it. So let’s cut to the chase and take a look at our 6 favorite protection solutions and the wonders they can do for you.

*Note that in this article we’re looking at products primarily suited for households and home offices, some for small businesses. No enterprise solutions will make the list today, but stay tuned for a future article on those.

Top 6 best PC protection solutions

1. Bitdefender Total & Internet Security\

One of the biggest security product vendors out there, Bitdefender offers several awesome solutions. We want to introduce two of our favorites, Bitdefender Total Security and Bitdefender Internet Security.

Bitdefender Total Security is great for both households and smaller offices. You can choose to protect 5 or 10 devices, and not necessarily just Windows devices. It also works for macOS, Android and iOS. It offers a range of powerful features, such as:

  • Real-time data protection
  • Webcam and microphone protection
  • Device optimization options
  • Anti-phishing/-fraud/-spam technology
  • Ransomware protection
  • Anti-loss and anti-theft tools
  • VPN and privacy firewall 
  • Anti-tracking technology
  • Parental controls
  • 24/7 support

Bitdefender Internet Security shares almost all of these features, but there are a few important differences to note. Unlike Total Security, Internet Security has more options in terms of the number of protected devices: 1, 3, 5 or 10. However it’s only compatible with the Windows platform and it doesn’t offer device optimization tools or anti-theft options. Whether or not this is a deal-breaker depends on your needs alone - we still find it a great security tool.

A phone and a laptop
Credit: Firmbee.com on Unsplash

2. ESET Internet Security

An award-winning Windows security product, ESET Internet Security is essential on this list. It has an outstanding protection rate of 99.9% and a range of amazing options you’ll definitely want to make use of. It can be installed on up to 10 devices, making it an awesome tool for your household, home office or a small business. It’s also compatible with macOS and Android.

These are ESET Internet Security’s best features:

  • Protection against ransomware and spyware
  • Protection against malware specifically designed to avoid detection
  • In-depth scans when the computer is not in use
  • Firewall to prevent unauthorized access to your PC
  • Anti-spam tool
  • Anti-phishing and botnet protection technologies
  • Tool to scan your router and smart devices for vulnerabilities
  • Special browser for secure internet banking 
  • Parental controls
  • Prevention of unauthorized webcam access 

If you ask us, ESET has it all!

A credit card and a laptop
Credit: rupixen.com on Unsplash

3. Kaspersky Total & Internet Security

Having a deja vu? Didn’t you just read Total Security and Internet Security somewhere? Oh, that’s right - the first entry on our list! But here we’re talking about Kaspersky, a vendor you’ve also definitely heard about before.

Just like Bitdefender, Kaspersky is another one of those renowned names in the cybersecurity world that always make it to every ‘best of’ list. And for good reason - its products really fulfill their purpose. So let’s take a closer look at the two we chose.

These are the features both Kaspersky Total Security and Kaspersky Internet Security have in common:

  • Real-time virus and spyware blocking
  • Webcam protection
  • Wi-Fi security notifications
  • Advanced identity theft protection
  • Free technical support on several channels
  • Remote security management
  • Multiple devices (up to 10)

The main difference between Kaspersky Total Security and Internet Security is that the former offers more capabilities. These are the features KTS offers that KIS does not:

  • System cleanup
  • File shredding
  • Password management
  • Data backup and encryption

Both are excellent security tools, though we do prefer KTS a little more because of these additional options.

4. Norton 360 Deluxe

Of course one of the industry-leading solutions makes the list. Norton 360 Deluxe can protect up to 5 devices, be it Windows, iOS, macOS or Android. It’s worth noting that its features are best developed for Windows. Here’s what you get with Norton 360 Deluxe:

  • Protection against viruses, hackers, malware
  • 100% virus protection promise
  • VPN included for all devices
  • Unlimited VPN on Windows
  • Password manager
  • Parental controls

So is there anything aside from these standard protection features that makes it such a favorite among us techies? Let us tell you! Norton added a little bit of spice here with two really powerful capabilities. The Deluxe product offers 50GB of cloud backup and dark web monitoring. The latter means the software notifies you if any of your personal information is found on the dark web, which helps protect you against identity theft.

A person using two computers
Credit: Luke Peters on Unsplash

5. McAfee Antivirus

Don’t be misled by the name of this product. Antivirus software may have started as protection against viruses only, but it’s developed quite a lot. The name simply stuck. All that to say that McAfee Antivirus - another award-winning security solution - protects you against several different threats.

The basic and essential plan allow 1 and 5 devices respectively, while McAfee+ Premium and Advanced work on an unlimited number of devices. The latter two also offer more capabilities, as you can imagine. Here’s what you can expect from all of them:

  • Secure unlimited VPN
  • File shredder to delete sensitive files completely
  • Ultimate safety while browsing
  • Protection against hackers
  • 100% virus protection promise
  • Advanced firewall to block dangerous traffic
  • Online support from specialists
  • Protection score (shows how safe you are and detects vulnerabilities)
  • Identity monitoring (notifies you if any of your information is on the dark web)
  • Password management

Unlike the previous products, McAfee Antivirus does not offer parental controls. Otherwise it’s a pretty strong and comprehensive protection tool and might just be the right choice for you!

6. Trend Micro Maximum Security

Last but definitely not least, we’ve got Maximum Security by Trend Micro. And yes, you guessed it, Trend Micro is also an award winner in terms of cybersecurity. Its products have been recognized as industry-leading security solutions by AV-Test since 2003. Among all its fantastic solutions, our favorite for households or small offices is Maximum Security.

You can use Trend Micro Maximum Security to protect 3-5 devices for a year or two years before needing to renew your license. Aside from Windows, it’s compatible with iOS, Android, Mac and Chromebook devices. Here’s what you can expect from this protection software:

  • Powerful malware protection
  • Phishing detection and prevention (email)
  • Password management and protection
  • Maximum security for online banking and shopping
  • System optimization
  • Social media privacy protection
  • Parental controls 
  • 24/7 technical support
  • No notifications during gaming

It’s truly one of the most effective platforms out there dedicated to protecting your digital life. Using this product, ransomware, identity thieves and malicious websites don’t stand a chance.

The bottom line

If you’ve made it all the way here, congratulations, you’ve made the right choice: to invest in securing your valuable data! Now the question is: which one of these 6 awesome antivirus/antimalware products to select?

The paradox of choice is a very real thing - we feel you. As mentioned, it comes down to what your specific needs are. So before you go ahead and purchase your security software, make sure to explore all options.

And if you really can’t handle the decision-making anxiety, feel free to reach out. We’ll happily assist you in finding the right product to keep your digital life secure!

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CD/DVD icon is not showing in File Explorer
In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:
  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.
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Fix File Explorer stuck on Working on it…
One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD. And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.

Option 1 – Try deleting the contents of the Automatic Destinations folder

  • Tap the Win + R keys on your keyboard to open the Run utility.
  • And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
  • From there, select all the files and tap the Shift + Delete key combination.
  • After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
  • Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

  • First, open the Indexing Options using the Search bar.
  • Next, click on the appropriate listing, e.g. Users folder.
  • After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
  • Then click on the “Rebuild” option under the Troubleshooting section.
  • Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.
  • Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
  • After that, click on Properties to open the Properties mini window.
  • From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
  • Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
  • Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Fix SAFE_OS phase error in Windows
As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:
0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation
To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.
  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:
dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount
  • Now navigate to the following path in the Windows File Explorer:
C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll
  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:
dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit
  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.
  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.
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How to Repair Runtime Error 216

What is Runtime Error 216?

Runtime Error 216 is not a common error message like Runtime Error 339. However, it may sometimes occur when starting up the computer if you are using a Windows-based application or using Internet Explorer.

Solution

Download Available to Completely Repair Runtime Error 216

Restoro box imageError Causes

The runtime error 216 error occurs when your computer gets infected with one or more viruses. The most common virus, in this case, is the SubSeven Trojan virus. Once your computer gets infected with a virus(es) it creates a backdoor on your Windows system. This might give hackers access to monitor your PC remotely. This poses a great risk to confidential information and personal data stored on your PC. The hackers can easily monitor your PC, access your private information and misuse it.

Further Information and Manual Repair

If you experience this error message, it is advisable to repair it immediately without any delays; Runtime Error 216 can make your system vulnerable. Here’s what you must do:
  • First things first, disconnect the internet connection so that the hacker can’t access your PC.
  • Now perform a boot scan through a powerful antivirus.  The antivirus will scan your system for viruses. After the scan is complete, all the disinfected files will appear in the scan report results. You are advised to delete them and click repair to fix the error.
  • Remember the antivirus will not scan infected Windows Registry entries, therefore to remove SubSeven.exe Windows Registry entries go to the start menu and type REGEDIT in the search box.
  • Click on REGEDIT and select Run as Administrator. Now type the following registry path HKEY_LOCAL_MACHINESoftware. This will help locate SubSeven.exe infected files. Once located, delete all of them and close Windows Registry Editor.
To ensure your computer is completely free from SubSeven Trojan Virus and other possible viruses, it is advisable to remove all the recently installed programs and downloaded applications. This is recommended because sometimes while downloading programs, we tend to download corrupted programs which include viruses. It’s, therefore, best to delete all the programs you’ve installed recently. Secondly, to prevent virus and hacker attacks, you must frequently update your security program by installing a powerful antivirus program. Following the repair guide steps will protect your system from malware. It will also help fix runtime error 216 and ensure your PC is protected from similar threats.
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Fix Error Code 0x80090016 for PIN and MS Store
If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:
“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”
On the other hand, here’s the error message you get for the Microsoft Store-related error:
“Try that again, Something happened on our end and we couldn’t sign you in.”
Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

  • You need to boot your computer into Safe Mode first.
  • Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
    • First, locate the concerned folder and right-click on it then select Properties.
    • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
    • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
    • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
    • Now edit the permission to Full Control for “Everyone”.
    • Click OK to save the changes made and then exit.
  • After you take ownership of the folder, you can now delete all of its contents.
  • Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box
  • Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
  • Now exit the Group Policy Editor and restart your PC so that the changes can take effect.
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Error Code 0x6d9 - The Causes & The Fix!

What is the Error Code 0x6d9?

If you have a firewall installed on your system, you may come across the error code 0x6d9.  This error occurs when opening Windows Firewall with advanced security. The error code 0x9d9 is displayed as:

“There was an error opening the Windows Firewall with Advanced Security snap-in. The Windows Firewall with Advanced Security snap-in failed to load. Restart the Windows Firewall service on the computer you are managing. Error code: 0x6D9”

This occurs when the Windows Firewall service is missing. The service doesn’t start due to permission errors on various registry keys. It is a critical blue screen of death error code that turns the computer screen blue and causes the Windows to shut down. If this error code is not fixed it may start appearing more and more frequently resulting in total system corruption.

Solution

Restoro box imageError Causes

Virtually, the underlying cause for Windows Firewall error code 0x6d9 is a damaged registry. The registry is the database of the system that saves all the activities including web browsing and programs installed and uninstalled and junk files on the PC. The registry saves all the information in the RAM, your hard disk. As the disk gets filled with files, it then requires more power to run which impacts the performance of the PC and slows it down. Simultaneously, since the hard disk is overloaded with data, it exposes the registry to file damages, fragmentation, and corruption which then eventually causes hindrance in running calling programs and running them on your system because files are either corrupt or missing. Other than cluttered disk issues, registry errors also occur due to viral and malware attacks. If the Firewall is inaccessible, your system is prone to malware.

Further Information and Manual Repair

To fix the error code 0x6d9 on your system, you don’t have to be a computer programmer or hire a professional. You can fix it all by yourself with Restoro. Restoro is an advanced, intuitive, user-friendly, and multi-functional repair tool with a comprehensive suite of powerful PC fixing utilities, all in one. From registry errors like the blue screen of death error codes including 0x6d9 to viral infection and system slowdowns, Restoro is your one-stop solution for all PC errors. With this software, you don’t need any technical expertise. You don’t have to get into the nitty-gritty of finding the deep-rooted cause for the error code 0x6d9 and then searching and installing a PC tool designed to solve that specific cause for the error. Restoro has an intuitive and sophisticated interface combined with an automated algorithm that enables it to detect, scan and identify all the underlying and deep-rooted causes for errors on your PC in seconds and resolves them all. All you have to do is hit the scan button and the Restoro takes care of the rest.

Restoro features

Restoro is also easy to use and has simple navigation making it easy for all levels of users including beginners and intermediates to use. This PC Fixer is both a high-functional registry cleaner and a powerful anti-virus. This means whether the error code 0x6d9 occurs due to disk overload or viral infection this helper can be used to fix the error in both scenarios. Its in-built registry cleaner cleans and clears up the hard disk in a few seconds. It removes all the unnecessary and obsolete files cluttering the system and repairs the damaged registry. For data safety during repair, it has a built-in back feature. This feature allows you to save and create backup copies of all your files. Its smart privacy error detector feature checks for viruses, spyware, adware, and malware invasion on your system. Such malicious software if not removed from your PC can expose you to data security risks.  Such software allows easy access to hackers. And since error code 0x6d9 hampers you in using Firewall, your system will have higher chances of getting infected by viruses and data security dangers. Nonetheless, by running Restoro on your system, you can easily remove this malicious software and resolve the error code 0x6d9. Unlike other repair tools, Restoro is compatible with all Windows versions.

How to get Restoro

So, what are you waiting for? It will take just 3 steps. To get started all you need to do is:
  1. Click here to install Restoro
  2. Run it to Scan for errors
  3. Hit the repair button to resolve
To prevent the error code 0x6d9 from reoccurring on your PC for a while proper PC maintenance is advisable to run Restoro on a weekly basis on your system so that the registry is not cluttered and your system is not exposed to viruses. Timely detection of errors and repair is the best way to keep your system performing smoothly and at its optimum speed.
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