Microsoft Surface Dial fails to pair with PC

One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC.

At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.

  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.

  • Tap the Win + I keys to open Windows Settings.
  • Next, select Devices from the menu and click on Bluetooth.
  • After that, make sure that the toggle switch for Bluetooth is turned on.
  • Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
  • Then go back to the Bluetooth section and click on Bluetooth or other devices.
  • From there, click on Add Bluetooth and select Surface Dial.
  • Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using.

On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to get rid of CinematicFanatic

CinematicFanatic (by MyWay) is a browser extension for Google Chrome that may come bundled with other free software that you download off of the Internet. When installed CinematicFanatic will set the homepage and search engine for your web browser to http://search.myway.com

While browsing the internet with this extension installed, you will see additional ads, sponsored content, and even pop-up ads throughout your browsing sessions. While CinematicFanatic is active, it will log user information, visited websites, product categories. This information is later used/sold to better display targeted ads through your web pages as sponsored content and banner ads.

CinematicFanatic has been marked as a Browser Extension by several popular anti-malware scanners, and due to its information-gathering behavior, it is recommended to remove it from your computer.

About Browser Hijackers

Browser hijack is a very common type of internet fraud where your web browser configurations are modified to allow it to do things you never intend. Browser hijacker malware is developed for many different reasons. These are typically used to force visitors to predetermined sites, manipulating web traffic to generate ad revenue. Even though it may seem naive, all browser hijackers are dangerous and thus always regarded as security risks. They not only screw up your web browsers, but browser hijackers can even modify the computer registry to make your PC susceptible to other forms of hacking.

How to know if your internet browser is hijacked

There are several symptoms of browser hijacking. Here are a few of them: 1. home-page is modified 2. bookmark and the new tab are likewise changed 3. The default search page of your browser is altered 4. you’ll see multiple toolbars in your internet browser 5. you will find random pop-ups start showing regularly 6. websites load slowly and often incomplete 7. You simply can’t access particular sites, particularly anti-malware websites.

How they get into your computer or laptop

Browser hijackers could use drive-by downloads or file-sharing websites or perhaps an e-mail attachment in order to reach a targeted computer. Many web browser hijackings originate from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide them additional functionality. A browser hijacker could also come bundled up with some freeware which you unintentionally download to your PC, compromising your internet security. Some of the well-known hijackers are CinematicFanatic, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijackers could disrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the net, and ultimately create stability issues, making applications and systems crash.

Browser hijacker removal

Certain browser hijacking could be easily reversed by discovering and removing the corresponding malware software through your control panel. Having said that, many hijackers are really tenacious and need specialized tools to eliminate them. Additionally, manual removals demand deep system understanding and thus can be a very difficult job for inexperienced computer users. You might opt for automatic browser hijacker removal by simply installing and running an efficient anti-malware program. One of the top tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It assists you to get rid of any pre-existing malware on your system and gives you real-time monitoring and protection from new threats. Together with the antivirus tool, a system optimizer, such as SafeBytes’s Total System Care, will help you in removing all related files and modifications in the computer registry automatically.

What To Do When You Cannot Download Safebytes Anti-Malware?

Viruses could cause a lot of damage to your PC. Some malware is designed to interfere with or block things that you’d like to do on your personal computer. It may not allow you to download anything from the net or it will stop you from accessing a few or all of the sites, especially the antivirus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and/or install the Safebytes Anti-Malware program on your PC. Refer to the instructions below to remove malware in alternate ways.

Install in Safe Mode

In Safe Mode, you can change Windows settings, uninstall or install some applications, and get rid of hard-to-delete viruses and malware. In case the malicious software is set to load automatically when the PC starts, shifting into this particular mode may prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware software program without the hindrance of the virus. Now, you can run the anti-malware scan to remove viruses and malware without hindrance from another application.

Switch to an alternate browser

Web-based malware could be environment-specific, targeting a particular browser or attacking specific versions of the browser. If you appear to have a virus attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Firefox or Chrome, to download your preferred antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to store and operate an antivirus software program entirely from a Thumb drive. Adopt these measures to use a USB drive to clean your corrupted PC. 1) Download the anti-malware on a virus-free PC. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) When asked, select the location of the pen drive as the place where you would like to put the software files. Follow the instructions on the computer screen to finish off the installation process. 5) Transfer the USB drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to run the Safebytes program right from the pen drive. 7) Hit the “Scan Now” button to start the malware scan.

SafeBytes Anti-Malware - More Protection For You

If you’re looking to purchase anti-malware for your computer, there are various brands and utilities for you to consider. A few of them are excellent, some are ok types, and some will damage your computer themselves! While looking for antivirus software, choose one that provides reliable, efficient, and complete protection against all known viruses and malware. Amongst few good applications, SafeBytes Anti-Malware is the highly recommended software for the security-conscious user. SafeBytes can be described as a highly effective, real-time antivirus application that is created to assist the regular computer end user in protecting their computer from malicious threats. This tool can easily identify, remove, and protect your PC from the most advanced malware intrusions including spyware, adware, trojan horses, ransomware, worms, PUPs, parasites along other potentially harmful software applications.

SafeBytes carries a variety of features that can help you protect your PC from malware attacks and damage. A few of them are given as below:

Best AntiMalware Protection: By using a critically acclaimed malware engine, SafeBytes offers multilayered protection that is designed to catch and remove viruses and malware that are concealed deep inside your computer system. Real-Time Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. This utility will always monitor your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Safe Browsing: Safebytes allots all websites a unique safety score that helps you to get an idea of whether the website you’re about to visit is safe to view or known to be a phishing site. Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning tremendously increases the catch rate for viruses that are embedded in various computer files. Light-weight Tool: SafeBytes is a lightweight and easy-of-use antivirus and anti-malware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs to: with you. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security tool. SafeBytes will keep your computer safe from most advanced malware threats automatically with hardly any input needed from you again. Now you may understand that this software does more than just scan and remove threats on your PC. If you’re trying to find a comprehensive anti-malware program that’s still simple enough to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use a malware removal software and prefer to get rid of CinematicFanatic manually, you may do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of web browser plug-ins, you could remove it by going to the browser’s Add-on/Extension manager. It is also recommended to factory reset your web browser settings to their default state. Lastly, check your hard drive for all of the following and clean your registry manually to get rid of leftover application entries after uninstallation. Please note that only professional users should try to manually edit the registry because removing any single critical system file leads to a serious problem or even a system crash. In addition, some malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Windows Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\bpkmogbhibhnpebcaipnknfkgibdheoc %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\bpkmogbhibhnpebcaipnknfkgibdheoc %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\bpkmogbhibhnpebcaipnknfkgibdheoc %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\bpkmogbhibhnpebcaipnknfkgibdheoc %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\bpkmogbhibhnpebcaipnknfkgibdheoc %LOCALAPPDATA%\CinematicFanaticTooltab %UserProfile%\Local Settings\Application Data\CinematicFanaticTooltab Registry: HKEY_LOCAL_MACHINE\Software\CinematicFanatic HKEY_LOCAL_MACHINE\Software\Wow6432Node\CinematicFanatic HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller CinematicFanaticTooltab Uninstall Internet Explorer
Read More
Fix Windows defender 0x800700AA Error
Windows defender error 0x800700AA, service can not be started comes when the user is trying to run Windows defender scan on their system. This kind of behavior happens for two reasons mostly, third-party application conflict or corrupted system files. In this article, we will tackle both scenarios and provide you with solutions in both cases.

Third-party application conflict

In this rare scenario when Windows defender can not start scan due to conflict with installed service or application in the system solution is quite simple. Restart your PC into safe mode and run the scan from there. In a safe mode environment, minimum drivers and services are only loaded eliminating any conflicts that might occur when everything is booted. If Windows defender can not run the scan in safe mode and you get the same 0x800700AA error then you can eliminate application conflict as a reason and move to the next solution which will tackle corrupted system files. If you, however, managed to run a scan then you have a rare third-party application conflict, you can boot normally into windows and try to eliminate one by one to see which one is causing the issue. The safest bet would be to start with security software because most of the time that is what causes conflicts in running services and applications.

Corrupted system files

If the previous solution has not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system files issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
Read More
A Quick Guide to Fixing JavaScript Void 0 Error

JavaScript Void 0 Error - What is it?

JavaScript is a computer programming language used to make a website work smoothly with the internet. It helps to display visual effects, animations, and other web page functions. You may come across the JavaScript Void (0) error message when there is a problem in loading JavaScript from a web page or the internet browser.

Error Causes

JavaScript Void (0) error is triggered by multiple reasons such as:
  • It can be due to a simple random Windows application glitch.
  • You are visiting an unsafe website that contains malware
  • JavaScript’s web browser implementation  is broken due to poor program installation
  • Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled
  • Registry issues like invalid or misconfigured registry keys

Further Information and Manual Repair

For JavaScript Void (0) error-free web surfing, it is advisable to repair the issue without any delays. Let’s take a look at different methods to resolve this error on your system.

Cause: Simple Random Glitch

Solution: If the cause for the JavaScript Void 0 error is a simple glitch, then it is advisable to restart your system and then run the program again.

Cause: JavaScript’s web browser implementation is broken

Solution: If you experience the JavaScript Void 0 error message after the installation of the new browser on your system, then poor installation of the program or program conflict is most likely to be the deep-rooted cause of this error code. To resolve it, uninstall the program and undo the recent changes.

Cause: Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled

Solution: You should know that components including Active X controls, Java applets, and active scripting are all essential to JavaScript in order to make your browsers run properly. If these are disabled, you may come across the JavaScript Void (0). To fix it open your browser and select the Tools tab. Then click the options button and select content. Here check the ‘enable JavaScript’ check box and click Ok to enable these components.

Cause:  Registry Issues

Solution: If after performing all the solutions discussed above, you still come across JavaScript Void (0) error code, then you should know that the problem is bigger than what you expected. It triggers registry issues. Either the cause of the error is misconfigured or invalid registry keys. To reconfigure the registry keys setting may be a challenging task and complex if you are not a computer programmer.
Read More
Fix Windows Updates Error code 0x80246007
Downloading Windows Updates does not always go smoothly as you can encounter several issues like the “Some updates did not finish downloading, We will keep trying, Error code 0x80246007” error. In fact, this error can also occur on other Windows applications like OneNote. According to security experts, this error happens for many reasons. For one, it could be that the Windows Update database is corrupted. It could also be that there is another process that’s in conflict with the Windows Update components or there might be some issue with the Background Intelligent Transfer Service (BITS). Whichever the cause may be, you can fix it by following the solutions given below.

Option 1 – Delete the contents in the Temporary folder

You can also try deleting the contents in the Temporary folder – all the downloaded, pending, or failed Windows 10 updates. You can do that using the simple and easy steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%temp%” in the field and press Enter to open the Temporary folder.
  • After that, select all the folders and files within the Temp folder and delete all of them.

Option 2 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error code 0x80246007. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try renaming or removing the pending .xml file

The problem might be due to some pending .xml file so you need to rename or remove it. To do so, just go to C:/Windows/WinSxS folder. From there, look for a pending .xml file – you can either rename it or delete it. This will allow the Windows Update to delete any pending tasks and build a new and fresh update check.

Option 4 – Restart the Background Intelligent Transfer Service (BITS)

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service that manages the background download of Windows Update, as well as scans for new updates and so on. Thus, if your Windows Update fails a couple of times, you might want to restart BITS. For you to do that, make sure that you have admin privileges.
  • Press the Win + R keys to open the Run dialog box.
  • Then type “msc” in the field and hit Enter to open Services.
  • After opening Services, look for the Background Intelligent Transfer Service from the list of services and then double click on it to open Properties.
  • Next, set the Startup type to Manual and click on the Start button. If it doesn’t help, you can try setting it to Automatic (Delayed) and then reboot your PC.

Option 5 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Delete the files from the Software Distribution folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

Option 7 – Reset the Catroot2 folder

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
Read More
How to Fix Windows 10 Error Code 0x80070032

Error Code 0x80070032 - What is it?

Error Code 0x80070032 is a command that most often relates to codes or commands that have not been entered correctly or do not apply to the given program. It can also appear when mail folders in Windows Mail are not able to sync in the way that they should between the local device and the servers owned by Microsoft.

Common symptoms include:

  • Inability to access your emails
  • Emails not syncing between devices correctly
  • Inability to use certain commands in certain programs

The primary methods used to address Error Code 0x80070032 are fairly basic and easy to complete. Most users should be able to complete these methods on their own and they do not require a lot of time to do. However, if you don’t feel like you have the experience, skills, or knowledge necessary to complete the steps listed below, consider getting in touch with a qualified Windows repair technician to assist you.

Solution

Restoro box imageError Causes

The two main causes for Error Code 0x80070032 are commands entered into programs that cannot be completed or are incompatible with the program at hand and folders in Windows Mail that cannot sync properly.

Further Information and Manual Repair

There are three basic methods that users can try in order to resolve Error Code 0x80070032 on their machine. These are fairly simple and easy to complete. However, if the methods below aren’t successful in resolving the error code or if you do not feel confident in your ability to use them, get in touch with a certified Windows repair professional to assist you.

If you believe that you are seeing the error due to entering a command that didn’t work, use Method One first. If you believe it is due to a mail syncing error, use Methods Two or Three.

Here are the top methods for addressing Error Code 0x80070032:

Method One:  Reinstall the Program in Question

If you believe that you are experiencing Error Code 0x80070032 because of a command that you have entered, the best solution is to reinstall the program in which you were entering the command. You may also want to try updating your program, if able, before reinstalling it. Remember to restart the computer before reattempting to enter in the command that caused the error.

Method Two:  Download and Install Windows System Updates

For many users, Error Code 0x80070032 appears because of a bug in one of the versions of Windows 10. If you believe that this is the case, open up your Windows Updates and check to see if there are any updates that you can install.

For users who are only seeing Error Code 0x80070032 because of the bug mentioned above, Windows released an update that should address the error code on its own. If your computer is fully updated, the error may be resolved on its own. Always remember to restart your computer after installing updates so that the necessary changes can take effect.

Method Three:  Change Your Windows Mail to Local Access

If the above methods did not resolve the problem successfully, you can switch to local access to your Windows Mail, rather than relying on Microsoft access. To do so, complete the following steps:

  • Go into your Windows settings and click on the option for “Accounts.”
  • Select the account that you wish to access and choose the option to sign in using a local account.
  • Enter your password to verify local access.
  • Add in your user name, password, and password hint.
  • Sign out of the local account to finish.

Once this is done, you can switch back to your Microsoft account, which should reset your syncing ability. Follow these steps to switch back:

  • Go back into your settings, selecting “Accounts” and choosing the proper account.
  • Change the option to sign in with a Microsoft account.
  • Enter your password, then your username and password again.
  • Select “Switch” to change back to the Microsoft account.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
Read More
Steam updates including storage management
Valve has released a big update to its online store and distribution platform Steam. Among typical bugs fixing and making the user experience a little more fluid, we have received some major updates as well. Please take note that you need to update Steam itself to the latest version in order to get new features.

steam libraryStorage management Page update

The storage management page has received a complete redesign and UX overhaul and it is now much easier to manage your game libraries and create new ones. The page itself looks and feels a little console more like but thanks to that it offers a much easier and clearer look and feel. steam storage managerAnother thing with the Steam store management page is the ability to move installation files from one location to another. Let’s say that you have two or more hard disk drivers in your machine and that you have SSD that you use for running stuff since it is fast and larger and slower one for storage. Now you can easily and quickly move one installation from one to another in order to take advantage of your faster SSD for quicker LOAD game times without making a new installation.

Steam Download page improvements

The download page has also received some love from Valve by enabling us to now see the installation progress. So far on the download page of Steam, you would only get download progress but it has been updated to show installation progress after download as well now making it more straightforward and giving you a general idea of how much more time there is to wait in order to start gaming. steam download pageAlso, you can now drag and drop items in the download bracket to reorder download orders or place them as active downloads to start downloading right away.
Read More
How to Fix Can’t start your Camera, 0xa00f429f
If you are using the Camera app on your Windows 10 computer but encountered an error code 0xa00f429f with an error message that says, “Can’t start your camera”, read on as this post will guide you in fixing this problem. This kind of error in the Camera app could be due to a recent update gone wrong or it could also be due to a corrupted driver. If you are certain that the camera is connected and is properly installed, you can try to check for updated drivers. The error code signifies that the drivers have to be updated. However, that isn’t always the case sometimes as the problem could also have something to do with corruption in the driver. The effective ways to troubleshoot this problem would be trying to reinstall or reset the Windows Camera app, or update, rollback or uninstall some device drivers as well as use the Registry Editor. Before you proceed with the instructions provided below, make sure that you have admin privileges and don’t forget to create a System Restore point.

Option 1 – Try to reset or reinstall the Windows Camera app

As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.
  • The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
  • Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
  • Then from the Start menu open the Settings app and select System.
  • From there, navigate to the Apps and features section.
  • Now go to Camera and click on the Advanced Options and click the Reset button.

Option 2 – Try to reinstall the Camera app

If resetting the Camera app didn’t help, you might want to reinstall it by following these steps:
  • Tap the Win + X keys and select the “Windows PowerShell (Admin)” option from the menu to open Windows PowerShell as admin.
  • Next, type this command to uninstall the Camera app: Get-AppxPackage *camera* | Remove-AppxPackage
  • Once done, exit the Windows PowerShell and restart your computer and then try to install the latest version of the Camera app from Microsoft Store.

Option 3 – Try to rollback, update or disable drivers

The next thing you can do to fix the error code 0xa00f429f in the Camera app is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • After opening the Device Manager, look for the device drivers which have a yellow exclamation mark.
  • Then right-click on each one of them. If you haven’t updated this driver in a while, select the “Update Driver” option. On the other hand, if you’ve just updated this driver, then select the Uninstall Device option.
  • Next, follow the screen option to update or uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically if you have chosen to uninstall them.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
  • From there, right-click on any empty space on the right side part of the window and select New > DWORD (32-bit) Value.
  • Then name it as “EnableFrameServerMode” and double click on it.
  • Now set its value data to “0” and its base value as Hexadecimal and then click on OK.
  • After that, restart your computer and see if it helped in fixing the problem or not.
Read More
Boot Selection Failed Because A Required Device Is Inaccessible Error in Windows 10
If you have or are currently getting a troublesome error saying, “The boot selection failed because a required device is inaccessible” when you boot your computer, then continue reading as this post will give you some suggestions that may help you resolve the error. This pesky error pops up during the booting process of your computer and prevents you from booting to your Windows 10 PC and displays the error message on a black screen instead. To fix this problem, here are some suggestions you need to check out.

Option 1 – Try checking the boot order in BIOS

  • Turn on your PC and repeatedly tap the Setup key right away about once every second until you see the Computer Setup Utility or the BIOS settings.
  • Then use the right arrow key to select the Security menu and then use the down arrow key to select the Secure Boot Configuration option and then tap Enter.
  • Just a heads up, before you can use Secure Boot Configuration, a warning will pop up. Simply tap F10 to continue to the menu. After opening it, use the down arrow key to select Secure Boot and then the right arrow key to set the setting to Disable.
  • Next, select the Legacy Support option using the down arrow key and then the right key to set the setting to Enable.
  • Now tap F10 to confirm the changes and then use the arrow key to select File menu and then the down arrow key to select Save Changes and then Exit and tap Enter to select Yes. From there, your computer should restart and once it does, use the power button to switch it off.
If you are now able to boot from your hard drive, you need to know which option to choose once the boot menu pulls up. Refer to the steps below to easily boot from your hard drive.
  • Tap the power button to boot your PC. Once your PC starts, a message will appear indicating that the boot mode has now changed.
  • Next, you’ll see a security screen displaying a four-digit code. Type in this four-digit code and tap Enter.
  • After that, tap the power button to turn the computer off and wait for a couple of seconds and then turn your PC on and tap the ESC key right away repeatedly until you see the Startup menu.
  • Now tap F9 to open the Boot Menu and use the down arrow key to select the hard disk and make sure to select it by tapping Enter on your keyboard.
  • Restart your PC and check.

Option 2 – Try running the DSKCHK Check from the Recovery Media.

The DSKCHK utility scans your hard drive for any errors, bad files, or corrupt sectors so this should help in fixing the problem.
  • The first thing you need to do is to download the Media Creation Tool from Microsoft and then open it after the download. The file should be “MediaCreationTool.exe”.
  • Then tap Accept to agree to the terms and conditions and then from the initial screen, select the “Create installation media (USB flash drive, DVD, or ISO file) for another PC” option. Keep in mind that the language, architecture, and edition of the bootable drive will be selected based on your PC’s settings but you have to uncheck the Use the recommended options for this PC in order to choose the correct settings for your own computer that’s getting the error.
  • Now click Next and then click the USB drive or DVD option once prompted to select between USB or DVD depending on what device you are using to store this image on. Then click Next and select the required drivers from the list of storage devices currently connected to the computer.
  • Click Next. After that, the Media Creation Tool will proceed to download the files needed to install and create the installation device.
  • The next thing you have to do is to insert the installation drive.
  • After that, you will see the “Choose your keyboard layout” window so select the one you prefer and then the Choose an option screen will pop up.
  • Go to Troubleshoot > Advanced Options > Command Prompt. After opening Command Prompt, input the following command and hit Enter.
CHKDSK /R /X C:
  • Now boot your PC without the recovery drive and check if the problem’s fixed or not.

Option 3 – Try resetting the BIOS

  • Open the computer case and then look for the battery in the motherboard. If you can’t find it, you can seek out the motherboard or computer documentation of your PC as well as browse the web or contact the manufacturer for further assistance.
  • Removing the battery should be easy especially if your computer uses a coin cell battery. Just use your fingers to grab on the edge of the battery then pull it up and out of the socket that’s holding it in place.
  • Keep the battery removed for about 10 minutes and then insert it back and try booting into the BIOS.

Option 4 – Try using the Startup Repair

  • Inject the installation drive you created earlier and boot your PC.
  • Select the keyboard layout from the Choose your keyboard layout window.
  • From there, the Choose an option screen pops up. Navigate to Troubleshoot > Advanced Options > Startup Repair.
Read More
What to do if Remote Desktop is not working or won’t connect in Windows 10
One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:
  1. Users who try to reach a specific website or folder on the network
Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.
  1. Remote Desktop isn’t able to find the computer HOSTNAME
Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time. This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.
nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]
If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you. Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:
  • Open Settings > Network and Internet > Ethernet > Change Adapter options.
  • From there, right-click on the adapter for where you want to disable it and then select Properties.
  • Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
  • Now click on OK and restart your PC to save the changes made.
Read More
How to fix Error Code 52

Error Code 52 – What is it?

Error Code 52 is a device driver problem that users experience on any Windows 2000 operating system and later Windows systems.

The error occurs when the operating system prevents the peripheral device connected to the computer from functioning properly and is usually displayed by the following message:

“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)”

Solution

driverfix boxError Causes

Error Code 52 is triggered by the following factors:

  • An incomplete program uninstallation
  • An incomplete program installation
  • Hardware is not removed properly
  • System recovery from viruses
  • An improper system shut down

Further Information and Manual Repair

Error Code 52 can pose severe risks to the overall health of your PC and any negligence in fixing it can be disastrous for your computer.

However, since the error code is like other device driver errors, resolving the error is relatively straightforward. Here are a few methods to resolve the error code.

Method 1 – Use System Restore

You can use system restore to roll back the system to a time when there was no error to eliminate the problem. Here is how you can use it:

  1. Log in using an Administrator account
  2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
  4. Select the last Windows restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  5. Click ‘Next’ on the confirmation window to proceed
  6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system registry files that can help avert the error code.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and address the problem accordingly. To do this, proceed with the following steps:

  1. Run Device Manager on your PC
  2. Click on the program under the installed programs that are creating problems for you
  3. Click on the ‘General’ Tab
  4. Click ‘Troubleshoot’
  5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Then check if your device is still causing problems.

Method 3 – Manually uninstall and reinstall the device driver

Uninstalling and then reinstalling the device driver can help solve the error.

You can do this by firstly logging in as Administrator and open Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 52.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 52 quickly and effectively!

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status