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Dune, arguably one of the best science fiction novels ever written was brought to a big screen first time by David Linch. Sadly movie itself went through development hell and a lot of troubles and the end result was somewhat strange. The audience was divided on it, some hated it, some loved it but for sure it left a mark in cinema history. Years have passed and just when people forgot about ever receiving another try on a book adaptation Denis Villeneuve has brought his vision of Frank Herbert's novel into its full glory on a big screen. The interesting thing about this new Dune movie was that from the start Denis envisioned it as a two-movie part openly saying that book itself is too complex to be done in a single movie. But, the issue arises when information about Dune part two was hanging on a thread on how well Dune part one will be received and performed in the box office. This naturally brought all kinds of speculation and worry among fans of the franchise, especially because the movie itself was really good and well made. Well for all of you fans and people who wanted to see a continuation of the story can rest at peace now since the Legendary picture has officially announced and green-lighted Dune part two. The budget was given and we can expect part two at the beginning of 2023.

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking: 1. you notice unauthorized modifications to your web browser’s homepage 2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites 3. the default search engine and the default web browser settings are altered 4. you find many toolbars on the internet browser 5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled 6. your browser has instability problems or exhibits frequent errors 7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing. Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users. Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive onto the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the application. 7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.

FileShareFanatic is a browser extension developed by Mindspark Inc. This extension offers users the ability to quickly access some of the most popular file-sharing websites. While this may sound tempting and useful at start, using this extension might prove more annoying then useful.

When installed FileShareFanatic hijacks your new tab page changing your default search engine to search.myway.com. Additionally it monitors user activity, recording visited websites, clicked links, viewed products, and whatever other information that can be used by the Ad network to display targeted Ads.

While browsing the internet with this extension you will notice an increase of ads on pages, especially in search results. This extension injects additional ads, sponsored links, and even displays pop-up ads in order to gain revenue.

FileShareFanatic has been marked as a Browser Hijacker by several top anti-virus scanners, and is scheduled for deletion.

About Browser Hijackers

Browser hijacking is considered the web’s constant danger that targets browsers. It is a kind of malicious software that modifies your internet browser’s configuration settings so that you are redirected to websites or pages that you had no intention of visiting. Browser hijackers can do more than simply modifying homepages. It redirects you to the sponsored sites and inserts advertisements on your browser which helps its developer generate earnings. It might appear naive, but most of these websites are not legitimate and will pose a major risk to your online safety. Browser hijackers can even let other vicious programs without your knowledge to further damage your PC.

Symptoms of browser hijack

There are numerous symptoms of browser hijacking: 1. you see unauthorized modifications to your internet browser’s homepage 2. you get re-directed to internet sites you never meant to visit 3. default online search engine is modified 4. discover new toolbars which you did not add 5. you observe lots of pop-ups on your screen 6. your web browser gets slow, buggy, and crashes frequently 7. Inability to navigate to certain sites, especially anti-malware as well as other security software webpages.

How they infect computers

Browser hijackers attack computers via malicious email attachments, downloaded infected documents, or by visiting infected internet sites. Many internet browser hijackings originate from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to browsers to give them extra features. A browser hijacker could also be installed as a part of freeware, demoware, shareware and pirated programs. Browser hijackers can interrupt the user’s web browsing experience significantly, track the websites visited by users and steal sensitive information, cause difficulty in connecting to the internet, and eventually create stability problems, making software programs and computer to crash.

Removal

The one thing you can try to get rid of a browser hijacker is to find the malware within the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It may or may not be there. If it is, try to uninstall it. But, most hijacking codes aren’t very easy to eliminate manually, as they go deeper into your operating system. Besides, browser hijackers could modify the Computer registry so that it could be very hard to repair manually, especially when you’re not a very tech-savvy individual. You can choose automatic browser hijacker removal by just installing and running reliable anti-malware software. If you need to get rid of persistent browser hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware.

Find Out How To Install Safebytes Anti-Malware On An Infected PC

Malware can cause a lot of damage to your PC. Some malware types alter internet browser settings by including a proxy server or change the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all of the sites, and thus unable to download or install the required security software to remove the infection. If you are reading this, you may have infected by a virus that prevents you from downloading a security program such as Safebytes Antimalware on your PC. There are some actions you can take to circumvent this issue.

Download the application in Safe Mode with Networking

If the virus is set to load immediately when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Since only the bare minimum programs and services launch in safe mode, there are hardly any reasons for conflicts to occur. To start your Windows XP, Vista or 7 computer in Safe Mode with Networking, please do as instructed below. 1) At power on, hit the F8 key before the Windows splash screen starts to load. This will bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) Once this mode loads, you will have the internet. Now, utilize your browser to download and install Safebytes Anti-malware. 4) As soon as the application is installed, allow the scan run to eliminate viruses and other malware automatically.

Switch to an alternate internet browser

Web-based viruses can be environment-specific, aiming for a particular web browser or attacking specific versions of the browser. The best solution to avoid this problem is to opt for a browser that is known for their security measures. Firefox comprises built-in Phishing and Malware Protection to keep you safe online.

Run antivirus from a USB drive

Another option is to make a portable antivirus program onto your USB thumb drive. To run antivirus from a thumb drive, follow these simple steps: 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer system. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Select the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow the directions to finish the installation process. 5) Unplug the pen drive. Now you can utilize this portable antivirus on the affected computer. 6) Double-click the anti-malware program EXE file on the thumb drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

SafeBytes Anti-Malware Features

To protect your personal computer from many different internet-based threats, it’s important to install an anti-malware application on your computer system. However, with countless numbers of anti-malware companies in the marketplace, nowadays it is challenging to decide which one you should purchase for your PC. Some are good ones, some are decent, and some are simply just fake anti-malware applications that could harm your personal computer themselves! You should choose one that is trustworthy, practical and has a strong reputation for its malware source protection. On the list of strongly recommended software by industry analysts is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a powerful, very effective protection application made to help users of all levels of computer literacy in finding and eliminating malicious threats from their computer. Once you’ve installed this program, SafeBytes state-of-the-art protection system will ensure that absolutely no viruses or malware can seep through your PC.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. These are some of the highlighted features included in the software.

World-class AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal tool can identify and get rid of several obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus programs will miss. Real-time Threat Response: Malware programs attempting to get into the computer are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll examine your PC for suspicious activity at all times and its unrivaled firewall protects your computer from unauthorized access by the outside world. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to browse or known to be a phishing site. Lowest Memory/CPU Usage: SafeBytes is a lightweight tool. It consumes a really small amount of processing power as it operates in the background therefore you will not see any computer performance difficulties. 24/7 Guidance: SafeBytes provides 24/7 technical support, automatic maintenance and updates for best user experience. All in all, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Once you have downloaded and installed this software, you no longer need to worry about malware or any other security worries. So if you’re searching for the best anti-malware subscription for your Windows-based computer, we recommend SafeBytes Anti-Malware tool.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of FileShareFanatic manually instead of using an automated software tool, you may follow these measures: Proceed to the Windows Control Panel, click the “Add or Remove Programs” and there, choose the offending application to uninstall. In cases of suspicious versions of web browser plug-ins, you can easily get rid of it via your web browser’s extension manager. You’ll probably also want to reset your browser. To be certain of complete removal, find the following registry entries on your computer and remove it or reset the values appropriately. Having said that, editing the registry can be a complicated job that only advanced users and professionals should try to fix it. Furthermore, some malware is capable of replicating or preventing removal. It is advisable that you carry out the removal process in Windows Safe Mode.

March 2021 – 21 million records breached full list of incidents:

Cyber attacks March 2021

• Hackers obtain sensitive data on UK aid projects overseas
• University of the Highlands and Islands working to recover from cyber attack
• Pupils’ data destroyed after attack on Redborne Upper School and Community College
• Chinese hackers target Indian vaccine makers SII, Bharat Biotech
• City of Kingman, AZ, hit by cyber attack
• Italian manufacturer Caffitaly impacted by attack on a supplier
• Malaysia Airlines tells its frequent flyer members that their data may have been compromised
• Social network platform Gab hacked after rookie coding error
• Cyber attack affecting Hanover Area School District
• Security breach prompts lockdown of some Manitoba student databases
• PA-based Millersville University confirms external cyber attack
• Elite cyber crime forum “Maza” breached
• Texas-based ProPath notifies patients of employee email breach
• Elara Caring notifies patients after corporate email accounts hacked
• St. Agnes Medical Center patient data compromised in email breach at St. Alphonsus
• American Armed Forces Mutual Aid Association hacked
• Website of the attorney representing one of NY Gov. Andrew Cuomo’s accusers hacked
• Czech officials in Prague ‘hit by massive cyber attack’
• Brazil’s CPTrans website and the Educa em Casa platform hacked
• Houston-area school district investigates troubling messages sent during breach
• Hackers breach security cameras from start-up Verkada
• Two charged for copying and deleting data from an unnamed New York company
• PEI-Genesis says employee email account was compromised
• New Jersey employment portal hit by cyber criminals
• Treasure Valley residents receiving letters from Saint Alphonsus saying they are dead
• Unauthorised access occurred in Japanese retailer Urban Research
• Walmart discloses unauthorised access
• Norway’s parliament hit by new hack attack
• Fastway Couriers notifies Irish Data Protection Commission of a hack
• Overseas Service Corporation caught out by phishing scam
• The city administration of Ebeleben hit by cyber criminals
• Florida law firm Sachs Sax Caplan notifies individuals of email hack
• The Canada Revenue Agency locks accounts amid suspected phishing attack
• South African insurance firm PPS hit by cyber attack
• EDAG Engineering Group AG affected by cyber attack
• Michigan’s Troy School District website down after hacking from outside US
• The Coleman Group of Companies caught cyber criminals in the act
• Hackers broke into the system of three Prague polyclinics
• Nikkei’s Hong Kong affiliate hit by unauthorized access
• Eastern Health cyber ‘incident’ cancels some surgeries across Melbourne
• New Zealand’s Lumino dental firm suffers email hack
• Police are investigating a cyber attack on paint manufacturer Remmers
• Washington state’s Douglas County targeted in cyber attack
• Brazil’s Celg Geração e Transmissão suffers cyber attack
• Mendelson Kornblum Orthopedic and Spine Specialists notifies patients of breach
• Eyemart Express notifies patients of breach
• Maricopa County Community College District cancels classes after attack
• Kentucky Wesleyan College notice of data security incident
• Missouri’s Park Hill schools closed Monday due to malware attack
• MangaDex website taken offline following cyber attack
• DeCotiis, FitzPatrick, Cole & Giblin says employee email was hacked
• Texas’s Sewell Family of Companies discloses breach
• Czech Republic’s railway administration attacked by hackers
• Threat actors leak files with protected health information from U. Miami
• Heart of Texas Community Health Center notifies some patients of email-related breach
• Solairus Aviation notice regarding Avianis data security incident
• Polk County School District reveals third-party breach from 2019
• Haven Behavioral Hospital provides notice of data incident
• Mott Community College, Michigan, reports cyber attack
• Cyber security insurance firm CAN systems offline amid ongoing attack
• Dutch car company RDC.nl hit by cyber criminals
• Artificial snow manufacturer MND suffers malware attack
• Guns.com hacked, spilling gun owner info over the dark web
• Jefit data incident public announcement
• Lexington Medical Center discloses vendor’s patient records data breach
• Online food delivery chain Yemeksepeti hit by cyber attack
• Channel Nine cyber attack disrupts live broadcasts in Australia
• Singaporean retailer Vhive alerts consumers to cyber attack

Ransomware March 2021

• Fifteen schools in Nottinghamshire crippled by cyber attack
• South and City College Birmingham closed for a week after ransomware attack
• South Gloucestershire schools hit by ransomware attack
• MBA Group held to ransom by cyber attackers
• Dutch e-Ticketing platform Ticketcounter has suffered a security incident
• Lot-et-Garonne firefighters victims of a cyber attack
• Israeli car financing company KLS Capital hacked
• Tri County Sheriff Dispatch hit with ransomware attack
• Hackers hit Indians with ransomware supporting farmers
• Crypto firm Tether says it won’t pay $24 million ransom
• The Accellion breach also impacted Qualys; threat actors start dumping files
• Southern Illinois University School of Medicine impacted by Accellion breach
• Payroll giant PrismHR outage likely caused by ransomware attack
• Atlanta Allergy & Asthma hit by Nefilim threat actors
• Navajo Nation hospital targeted by large-scale ransomware hack
• AllyAlign notifies members and providers of ransomware attack
• Woodcreek Provider Services notifies patients of ransomware incident
• Spirit Airlines hit by Nefilim ransomware
• Arizona Complete Health notifies plan members of Accellion breach
• Sandhills Medical Foundation notifies patients of vendor breach
• Texas Medicaid subcontractor dumped after data breach in ransomware attack
• Japanese consulting firm hit with ransomware
• Arillium Community Health Plan in Oregon affected by Acceliion breach
• Nova Scotia health-care workers may have been compromised by Accellion breach
• French hospital Centre Hospitalier Général d’Oloron falls victim to ransomware
• Spain’s public employment system was attacked by ransomware
• Transport NSW documents posted on dark web after Accellion hack
• Flagstar Bank loses customers’ social security numbers after Accellion attack
• Outage at Molson Coors suggests ransomware attack
• City of Covington, Louisiana hit by ransomware
• Preferred Home Care of New York notifies those affected by ransomware attack
• Buffalo Public Schools hit by ransomware
• Total Life Healthcare data breached in ransomware attack
• Newberry County Memorial Hospital experienced ransomware attack
• The Metropolitan Area of ​​Barcelona hit by ransomware
• Pimpri-Chinchwad Municipal Corporation Smart City suffers ransomware attack
• Tech manufacturer Acer hit by ransomware
• Stratus Technologies hit suffers ransomware attack
• Canada’s Sierra Wireless announces ransomware attack
• City of Frankfort, Kentucky, held to ransom
• Military supplier PDI Group hit by ransomware
• Alton, IL, hit by suspected ransomware attack
• Personal Touch Holding Corp. hit by ransomware attack at MSP
• Broward County Public Schools suffers ransomware attack
• Hackers demand ransom from Town of Didsbury in cyber attack
• Hackers hit Harris Foundation in latest ‘highly sophisticated’ cyber attack
• Gene therapy firm YposKesi targeted by ransomware
• Ransomware gang is threatening to release data stolen from shipping firm ECU Worldwide

Data breaches March 2021

• Solicitor caught dumping client files in the street
• Ministry of Defence secrets exposed by people sending files to personal email accounts
• Details of ‘vulnerable kids’ uploaded to Birmingham City Council website in ‘serious’ data breach
• Intelligence company Polecat left 30TB server exposed
• Health and Welfare Department of West Bengal leaks COVID-19 data
• Singapore Airlines customers leaked in SITA security breach
• Right-wing militants furious after data leak exposes their involvement in paramilitary group
• Data leak at Dutch foreign credential assessment service
• A bug in a popular iPhone app exposed thousands of call recordings
• Personal information Premier Diagnostics customers exposed on unsecured server
• Victoria privacy breach of vulnerable youth data
• SEO-Küche left employee and customer data exposed online
• Emails of Walworth Co. COVID vaccination registrants accidentally shared
• West Coast health board in privacy blunder involving medical information
• Line app allowed Chinese firm to access personal user data
• New Zealand IRD sent details of baby to complete stranger and paid her $240
• Apperta Foundation employee censured after disclosing vulnerability
• New Zealand’s Canterbury District Health Board apologizes for software privacy breach

Financial information

• Midlands News Association exposed journalists’ personal data
• Fatface says customers’ card details were hacked, asked them to keep it secret
• Hollywood’s elite private schools hacked
• Delco School District says hackers stole millions of dollars
• Security Industry Specialists notifies those affected by malware attack
• WeLeakInfo leaked customer payment info
• Florida’s Leon County Schools website hacked during spring break

Malicious insiders and miscellaneous incidents

• IT technician jailed after installing software onto work computers to spy on colleagues
• Petersburg Medical Center reports malicious insider use
• Snooping employee showed interest in pregnant women’s medical records
• UPMC St. Margaret patients’ info shared with unauthorized organisation
• Spectrum Health post sensitive info in background of social media posts
• Atascadero State Hospital discloses insider misuse

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

We couldn’t update system reserved partition” - What is it?

Customers will most likely encounter the “We couldn’t update system reserved partition” error when upgrading to Windows 10 from Windows 7 or Windows 8.1. This error may also come with error code 0xc1900104 or error code 0x800f0922.

Solution

Error Cause

“We couldn’t update system reserved partition” Windows 10 upgrade error is normally caused by too little space on the System Reserved Partition (SRP). The System Reserve Partition is an additional small partition created by Windows, which stores boot files. The SRP can be filled up with security apps and third-party anti-virus. Once this partition has insufficient space, the system will not be able to upgrade to Windows 10.

Further Information and Manual Repair

Caution: The following steps are complex and need to be done by experienced users especially using the command line. Once an error is made in entering commands, there’s a chance that your device can be put in a no-boot situation, or data stored on the device can possibly get lost.

To upgrade to Windows 10, your device needs to have at least 15MB free space on the System Reserved Partition. Follow the procedure below and then try upgrading again.

First, know if the System Reserved Partition is whether in GPT or MBR partition style:

1. Open the Run window by pressing the Windows key + R. Type msc in the window then press Enter.
2. Right-click on the Disk where SRP is located then select
3. Click over the Volumes
4. On the Partition Style line, you’ll see which partition style your device is using, either Master Boot Record (MBR) or GUID Partition Table (GPT)

Second, determine which method you will need:

Depending on what partition style your device has and whether you’re currently on Windows 7 or Windows 8/8.1, there are various methods you need to do.

Method 1: Windows 7 or 8/8.1 with GPT partition

1. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.
2. Type mountvol y: /s at the command prompt then press Enter. This command will add the Y: drive letter where you can access the System Partition.
3. Type taskkill /im explorer.exe /f then hit Enter. Afterward, restart explorer in Admin mode by typing exe and hitting Enter.

NOTE: While in Admin mode, some apps like OneNote will not run.

4. Open File Explorer then type Y:EFIMicrosoftBoot in the address bar. Hit Enter.
5. Choose the language folders you want to permanently delete. Language folders are named with four letters split with a hyphen. For instance, you want to delete the German language: choose de-DE.
6. Optional: You can also delete unused font files for more space. Type Y:EFIMicrosoftBootFonts in the address bar then press enter.
7. Once you permanently deleted the unnecessary files, reboot the device to return to explorer.exe to normal mode and remove the Y: drive letter.

Method 2: Windows 7 with MBR partition

Doing this method will make a permanent, but small increase in the free space of the device’s SRP.

1. Delete language folders

a. Open the Run window by pressing the Windows key + R. Type diskmgmt.msc then hit Enter. b. Select System Reserve partition then right-click on it.

c. Choose Change Drive Letter and Paths then select Add.

d. Type Y for the drive letter then click OK.

e. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

f. Type Y: at the command prompt then press Enter.

g. Once you’ve switched to drive Y, type takeown /d y /r /f . then hit Enter.

NOTE: Ensure that the space and period after “f” is included in order for the command to work properly      

h. Type icacls Y:* /save %systemdrive%NTFSp.txt /c /t then hit Enter to back up the permission to the drive.

NOTE: Ensure that all files are marked as successful and that no files are marked as failed.

i. Type whoami then hit Enter. Record the username that appears. Afterwards, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or the command will not work.

j. In the File Explorer, open the SRP drive and select the Boot folder. Choose the             language folders you want to permanently delete. Language folders are named      with four letters split with a hyphen. For example: de-DE is the German language          while en-US is the U.S. English language.

2. Truncate the NTFS Log:

a. Open the Command Prompt then type chkdsk /L Y: to check the size of the NTFS Log. If the NTFS Log size is less than 5000KB, you need not truncate the file.

b. Type chkdsk /L:5000 /X /F then hit Enter to truncate the NTFS Log.

c. Return to Disk Management window. Select Action menu then select Check if the device’s SRP now has a larger amount of free space. Once there’s enough space, right click the System Reserve Partition then select Change Drive Letter and Paths. Choose Y: then select Remove.

3. If there’s still not enough available space after truncating the NTFS Log, resize the USN journal:

a. Open the command prompt then type fsutil usn queryjournal Y: to display the size in hex value. Convert the hex value to decimal then divide it by 1048576. The result you will get will be in MB. If the journal size is 30MB or more, proceed with truncating the file.

NOTE: To convert the Hex value to Decimal, open the Calculator app in Windows then choose View menu. Select Programmer then choose Hex. Type the Hex value then choose Dec.

b. Type fsutil usn deletejournal /D /N Y: then hit Enter to delete the journal. Type fsutil usn createjournal m=1500 a=1 Y: to recreate the journal having the new log size value.

4. Restore permissions

a. Type icacls Y: /restore %systemdrive%NTFSp.txt /c /t in the Command Prompt. Check if the files were successfully processed before proceeding. If you see a message saying some files failed while processing, this is normal since some of the files have already been deleted before performing a backup. However, if there are no successful files indicated, the command was not properly executed.

b. Type icacls . /grant system:f /t then hit Enter to adjust the ACL back to System. Now, you can set the owner of the drive by typing icacls Y: /setowner “SYSTEM” /t /c then press Enter.

c. Check if the device’s SRP now has enough free space by going back to Disk Management and refreshing the data. If the SRP already has sufficient space, you can now remove the drive letter. Right-click on the System Reserved Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Confirm deleting the drive letter by clicking OK.

Method 3: Windows 8/8.1 with MBR partition

This method makes a larger, but temporary, increase in the SRP free space.

1. Be sure you have an external drive having at least 250 MB free space and formatted as NFTS.

2. Open Run by pressing the Windows key + R. Type mscthen to choose the Recovery Partition. Right-click on it then choose Change Drive Letter and Paths.

3. Select Add then type Y for the drive letter, click

4. Click on the Start screen then type cmd in the search bar. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

5. Switch to another drive by typing Y: in the command prompt. Once you’re in the drive Y, type takeown /d y /r /f .

NOTE: Ensure that space and period after “f” are included in order for the command to work properly.

6. Type whoami then hit Enter. Record the username that appears. Afterward, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or else the command will not work.

7. Once the command is completed, type attrib -s -r –h Y:RecoveryWindowsREwinre.wim then hit Enter.
8. Open File Explorer and check the drive letter of the external drive you’re using (In this case, let’s assume F: is the drive letter of the external drive so when you see F: for the rest of the steps, this means the drive letter of the external drive you’re using).
9. Type mkdir F:RecoveryWindowsRE in the Command Prompt then hit Enter. Afterward, type xcopy Y:RecoveryWindowsREwinre.wim F:RecoveryWindowsREwinre.wim /h
10. Type C:WindowsSystem32Reagentc /SetREImage /Path F:RecoveryWindowsRE /Target C:Windows to map the new path
11. Verify if the copy was successfully done then type del Y:RecoveryWindowsREwinre.wim /F
12. Return to Disk Management window. Click on the Action menu then hit Check if the device’s SRP now has a larger amount of available space. Once there’s enough space, you can proceed with the upgrade.
13. Upon completion of the upgrade, move back the wim file to the Recovery Partition. At this point, you can re-map now the location by:
    1. Open the Command Prompt then type xcopy F:RecoveryWindowsREwinre.wim Y:RecoveryWindowsREwinre.wim /h and press Enter.
    2. Type C:WindowsSystem32Reagentc /SetREImage /Path Y:RecoveryWindowsRE /Target C:Windows to re-map to the original path.
14. Return to the Disk Management window. Right-click on the Recovery Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Remove.

Method: Download a Powerful Automated Tool

Not inclined to go through a long and technical process (as highlighted above)? Download and install a powerful automated tool and get the job done in a jiffy.

Installing a Windows 10 upgrade is definitely not an easy task since the process is not always smooth sailing and you could encounter some errors when doing so. This isn’t unusual since there are various software configurations and hardware configurations as well as services it depends on in order to properly work. So if any of them malfunctions or becomes corrupted, it will affect the process which will result in errors like the error code 0x80300002. When you encounter this kind of Windows Update error, you will see the following error message on your screen:

“We couldn’t install Windows in the location you choose. Please check your media drive. Here’s more info about what happened: 0x80300002”

You can encounter this kind of error if there is corruption in the partition table of the drive where the installation is in progress. In addition, corruption on the Media device could also cause this problem. So if you encounter this error when running Windows Setup, read on as this post will guide you in fixing it. There are several ways to resolve this issue. The first thing you can do is to verify the compatibility between the BIOS and the installation media. You could also try recreating all the partitions as well as recreating the bootable USB drive. For more detailed information, follow the given options below.

Option 1 – Check if the BIOS is compatible with the installation media

The first thing you can do to fix the error is to check if there are any compatibility issues between the BIOS and the installation media you’re using. This is actually one of the most likely reasons why you’re getting the error since this is a complicated point for the Windows installation process. If the installation media is based on GPT, then your BIOS must be based on UEFI. So if you have your bootable media with the MBR partitioning, you need to set your BIOS to Legacy.

• In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After that, execute this command: exe /convert /allowfullOS
• Now, wait until the process is completed since you can track its process on your screen.
• Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
• Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Now select the “Legacy” option. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to Legacy and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Try recreating a new bootable drive

• Insert your USB drive into your PC.
• Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
• Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
• After that, you should see a new black and white window that would say, “DISKPART>”.
• Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
• Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
• Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
• Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
• A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
• Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

• After that, type in this command and tap Enter after – active
• Finally, type this command and hit Enter to exit the utility – exit
• After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to recreate all the partitions

If none of the first two options given above worked, then you can try to recreate all the partitions instead. All you have to do is restart the Windows installation process and wait until you get to the part that says, “Where do you want to install Windows?”. From there, you will see options like delete, format, extend, create new partitions, and many more. Now you have to select the Delete all the partitions options and then use the “New” button to create new partitions. Just make sure that you have one primary partition at least where you can install Windows 10. After that, continue the installation of Windows on the new partition. Keep in mind that when you create a new partition, it also recreates the partition table configuration which means that the chances of getting an error are very unlikely.

A number of users have recently reported that they were going through an issue with their Bluetooth devices on their Windows 10 computers. This issue involves an error saying,

“Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52).”

If you are one of the users who encountered this kind of error on your Windows 10 computer, read on as this post will guide you on how you can fix this Bluetooth error. According to security experts, the key to fixing this error is to sign the Bluetooth A2DP files with the built-in tool, System File Checker. Apart from that, you could also run the Hardware and Devices troubleshooter or perform System Restore, as well as update or reinstall the concerned drivers. For more details, refer to each one of the options provided below.

Option 1 – Try to check Bluetooth-related services

In Services, there is a Bluetooth-related service that helps users use Bluetooth so if that particular service suddenly malfunctions for some reason, you will most likely get the “Windows was unable to connect with your Bluetooth network device” error message. That’s why you need to check Services and to do that, refer to these steps:

• Tap Win + R keys to open Run prompt and type in “services.msc” then tap Enter to open Services.
• Next, look for the Bluetooth Support Service and double click on it to open Properties.
• From there, verify if the Service status is showing “Running” or “Stopped”. If it’s the latter, you have to click the Start button.
• Lastly, check if the Startup type is set to Manual.

Option 2 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the Bluetooth error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

Option 3 – Try to perform System Restore

You might also want to perform System Restore as the error might be caused by system modifications. Thus, to undo them, you can use System Restore. Run it using these steps:

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try running the Hardware and Devices Troubleshooter

The next thing you can do to fix the problem is to run the Hardware and Devices troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the Bluetooth error. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 5 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Error code 0xc000021a - What is it?

Error code 0xc000021a occurs when the system is unable to start or there’s a failure in critical system processes. Normally, it would take about several seconds for the system to boot and while on the startup process, error code 0xc000021a may take place to block the system to boot up. Users will get a blue screen of death (BOSD) when this error occurs. When upgrading to Windows 10, be careful; you might encounter other error messages such as error code 8007002c. 

Solution

Error Causes

There are several reasons why error code 0xc000021a occurs. It is important to have a full understanding of what caused the blue screen of death before attempting to fix the error by yourself. See below for a few common causes:

• Computer malware has infiltrated your device.

• Important files such as Winlogon.exe and Csrss.exe are damaged. Winlogon.exe file is responsible for handling the login and logout processes while Csrss.exe is a vital part of Microsoft Client or Server ‘Runtime Server Subsystem’. Once one of these files is damaged or deleted, a stop error will occur.

• When there are mismatched system files installed or system upgrading process failed or still incomplete.

• Premature unloading of Wbemprox.dll

• Newly installed third-party software is not compatible with the operating system.

• There are corrupted, outdated, or incorrectly configured device drivers.

• There’s insufficient space in the system partition. Once the system partition is full, certain errors such as error code 0xc000021a will manifest.

• Windows registry is corrupted or damaged due to a software or system change. This means there are registry entries that are not cleared after uninstalling an application.

Further Information and Manual Repair

In fixing error code 0xc000021a, you might want to try and manually do so. Manual repair methods can give users effective and efficient solutions, addressing the root problems in relation to Windows error codes. Once the manual repair method is correctly implemented, users will be able to resolve issues immediately. However, there might be instances when a Windows professional is needed. In such cases, seek help from a certified Windows expert or you might want to consider using an automated tool whenever necessary.

Method One: Convert the Drive or Partition from NTFS to GPT

In order to fix Error code 0xc000021a in Windows 10, you might need to convert the partition or drive from NTFS to GPT. See below for the procedure: 1. Shut down your device then put in the Windows installation USB key or DVD. 2. Boot your device to the USB key or DVD in UEFI mode. 3. Inside the Windows Setup, open a Command Prompt window by pressing Shift + F10. 4. Type diskpart in the Command Prompt window to open the diskpart tool. 5. Type list disk to identify which drive to reformat. 6. Select which drive to reformat by typing select disk in the command prompt. Afterward, type clean then hit Enter. Once done, type convert gpt to be able to convert the drive from NTFS to GPT. Finally, type exit and press Enter. You can now close the Command Prompt window. 7. Once the partition or drive is converted from NTFS to GPT, the user can now continue the Windows Setup installation. NOTE: Select Custom in choosing which installation type to use. The drive will then appear as a single area of unallocated space. Choose that unallocated space then select Next. At this point, Windows will now begin the installation.

Method Two: Fix System File Errors

There are times when system files get corrupted or damaged which will result in system failure. If this is the case, you can use a Windows free tool to repair corrupted or damaged system files. 1. Right-click on the Start button then selects Command Prompt (Admin) from the list to open a Command Prompt window. 2. Once the Command Prompt appears, type sfc /scannow then hit Enter. Wait until the process completes. If the process is completed and it doesn’t report any error or issues that remain unsolved, you might want to employ the next method.

Method Three: Reset Windows 10

Resetting Windows will delete all software and user accounts installed in the operating system and will reinstall a fresh Windows. 1. Boot your device using a Windows installation USB key or DVD. Select Repair your computer to locate the Troubleshoot option. Afterward, choose Reset this PC. NOTE: If the device is able to boot the system, you can reset Windows without using a Windows installation USB key or DVD. You just have to boot the device then navigate to Settings in the Start button. Choose Update & Recovery then select Recovery found on the left pane. Choose Reset this PC option then select Go back to an earlier build and Advanced startup. Select Get Started button found in the Reset this PC tab. 2. Depending on your device’s condition, you can either select Keep my files or Remove everything. Both options will remove all applications installed in the device and will revert to default settings. 3. Choose either Just remove my files or Remove files and clean the drive depending on the situation. If you choose the Remove files and clean the drive option, the procedure will take longer as it will erase all the files permanently. In this case, deleted files cannot be recovered. However, if you don’t want to remove files permanently, select Just remove my files. 4. Once you’ve decided how to reset your system, click on Next once the Warning screen appears. Afterward, choose Reset once prompted. When the process completed, click on Continue.

Method Four: Download an Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

• Boot your computer first into Safe Mode.
• Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
• Finally, once the command has been executed, restart your computer.
• Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
• After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
• Then set its radio button to Enabled. You will see the following description when you do so:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

• After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
• Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
• The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer.

DISM tool:

• Open Command Prompt.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-image /Restorehealth
• After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
• Once it’s done, restart your computer.

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

1. Delete the cache

   Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC

2. Clear the temporary files

   Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system

3. Try Windows built-in tools to check compatibility

   Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions

4. Update Origin

   Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

5. Add origin as an exception to antivirus and firewall

   Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

6. Reinstall Origin

   If everything else fails, reinstall the Origin client