How to Repair Error Code 8007002c in Windows 10

If you receive the error code 0xc000014C while you boot up your computer, then this post might be of help. This kind of error usually points to the Registry of your computer that might be corrupted. As a result, the operating system was not able to read the BCD file and throws the 0xc000014C error. The error code 0xc000014C is triggered when your computer encounters an error in the first booting sector. You might receive any of these error messages:

“Info: An error occurred while attempting to read the boot configuration data.” with File: as “BootBCD” “File: Windowssystem32configsystem Info: Windows failed to load because the system registry file is missing or is corrupt” “Info: The Boot Configuration Data for your PC is missing or contains errors.”

To fix the error code 0xc000014C when booting your computer, you can check out the suggestions provided below.

Option 1 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 2 – Try to rebuild the BCD files

You can also try rebuilding the BCD files to resolve error 0xc000014C for corrupted Boot Configuration Data

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /ScanOS
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 3 – Try restoring the default and uncorrupt Registry Values

This option is a bit tricky as you have to be sure about what you are doing here. However, if you are not sure, you might want to seek out a technician to fix the problem for you. But if you can handle it, then carefully follow the steps below.

• You have to first physically remove the hard drive of the computer that’s not booting up. You can refer to it as Hard drive 1 and Computer 1, respectively.
• After that, you need to have another computer which you can refer to as Computer 2, and refer to its hard drive as Hard drive 2. Make sure that this second computer is working properly.
• Next, you have to attach Hard drive 1 to Computer 2 with the Hard drive 2 attached as well.
• After that, boot Computer 2 from Hard drive 2 where Hard drive 1 will act as the second storage unit.
• Then navigate to the following location in the System Partition of the Hard drive 2.

C:/Windows/System32/config/RegBack

• From there, you have to replace all the files. Once you’re done, shut down your computer and then take out the Hard drive 1 from Computer 2 and put it back to Computer 1 as the only hard drive.
• Now boot your computer normally and check if the problem is fixed.

Isn’t it annoying when you get an error message pop up stating ‘Cannot find propsys.dll” or “propsys.dll not found” when you start your computer or open a particular program? The propsys.dll file is crucial to the Windows operating system. This file is located in one of the following locations: "C:\Windows", C:\Program Files, C:\WINDOWS\system32, or C:\Program Files\Common Files". And the propsys.dll error indicates that the propsys digital library file is damaged and corrupt. The propsys.dll error may lead to a very unstable operating system. It may also hamper your ability to access many programs on your computer, lead to program and system crash and slow down the system’s performance. Therefore, to avoid these system threats, it is advisable to fix the error immediately.

Solution

Error Causes

The common causes of propsys.dll file error are:

• Registry problem
• The propsys.dll file is damaged due to a virus or spyware
• Improper software removal
• Hardware Failure

The propsys.dll error message is displayed in either of the following forms:

• Propsys.dll not found
• Cannot find [Path]propsys.dll
• This application failed to start because propsys.dll was not found. Reinstalling the application may fix this problem
• The propsys.dll file is missing

Further Information and Manual Repair

There are many ways to fix the propsys.dll error. However, for optimum results from the fix, you must first identify the cause of the error and then choose the solution accordingly.

• Recommended Solution for Registry Issue

If you use your system daily the resulting wasted/invalid/junk entries may dilate the registries. This can result in registry malfunctioning which may result in a propsys.dll error on your screen. When this happens, it is advisable to use a registry cleaner to fix the problem. Registry cleaner helps clean up the junk entries and repairing the corrupted registries. For this, you will first have to download a registry cleaner repair tool. Download and install the software on your computer. After downloading it, click the start scan button to run. This helps scan and diagnose system errors on your computer in seconds. Once the scanning is complete, click on the fix button to repair the registry problem.

• Recommended Solution for File Damage and Corruption

Use the ‘System Restore’ option to restore corrupt and damaged files.  The ‘System Restore’ function will help you get a fresh copy back and simultaneously help fix the error. Here’s how to use and access the ‘System Restore’ function on your computer: Simply go to the start menu and in the search box type restore. Once you type, it will show you the system restore option. Now select ‘choose a different restore point’. After this, you will be presented with a list of restore points. Choose a point that you believe happened before the propsys.dll error. Confirm your selection and restart. Another alternative solution for file damage is to run a virus scan of your entire system; the damage could be related to a virus or malware infection.

• Recommended Solution for Hardware Failure

If a propsys.dll error occurs due to hardware failure, then it is advisable to update the drivers for hardware devices that you think are related to propsys.dll. For example, if you receive the propsys.dll error when you play a 3D video game, then try updating the driver for your video card.

There are times when an IT admin has to set up multiple IP addresses to the same network adapter. Setting up multiple IP addresses in scenarios like hosting various SSL sites, speed up traffic exchanges can help in avoiding being blacklisted in the SPAM filters, and so on. So in this post, you will be guided on how exactly you can assign multiple IP addresses to the network adapter in your Windows 10 computer. There are several ways to assign multiple IP addresses in a network adapter. You can do it using the Network Adapter settings or using the Netsh utility, as well as the Windows PowerShell utility. To get started, refer to each one of the options provided below.

Option 1 – Assign multiple IP addresses via Network Adapter settings

• Go to Settings first and from there, select Network & Internet, and then click on the Change adapter options. This will show you a list of both the physical and virtual network adapters in your computer.
• Next, double click on the Ethernet adapter where you want to assign the multiple IP addresses and then click on the Properties button.
• After that, you should see the Ethernet properties where you have to select the “TCP/IPv4” or “TCP/IPv6”.
• Once done, click on the Properties button and then select the “Use the following IP address” option under the General tab.
• Now you have to add an IP address, subnet, and default gateway to the network adapter and then click on the Advanced button.
• This will open the Advanced TCP/IP settings where you have to click on the Add button so you can add an IP address. From here, you can keep adding multiple IP addresses to the network adapter. You also have the option to add multiple gateways or DNS IP addresses.
• Once done, if you execute the “ipconfig” command, you should see all the secondary IP addresses listed.

Option 2 – Assign multiple IP addresses using the Netsh command

Another way to assign multiple IP addresses to your network adapter is via the Netsh command.

• In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” to open it with admin privileges.
• If a User Account Control or UAC prompt pops up, just click on Yes.
• After that, run this command: Netsh int ipv4 add address name="Local Area Connection" 192.168.100.100 255.255.255.0 SkipAsSource=True

Note: You have the option to set “SkepAsSource” since it depends on your needs using the Netsh command. When it is configured as true, the IP address won’t be used by the OS for outbound connections.

Option 3 – Assign multiple IP addresses via Windows PowerShell

• Tap the Win + X key combination and click on the “Windows PowerShell (Admin)” option.
• After opening Windows PowerShell as admin, use the NetIPAddress command so you can add more IP addresses. Execute this command: Get-NetIPAddress | ft IPAddress, InterfaceAlias, SkipAsSource
• Next, assign an IP address to a network adapter by executing this command: New-NetIPAddress –IPAddress 192.168.100.100 –PrefixLength 24 –InterfaceAlias “vEthernet” –SkipAsSource $True
• Now to modify the “SkipAsSource” parameter, use this command: Get-NetIPAddress 192.168.100.100 | Set-NetIPAddress -SkipAsSource $False

If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:

“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Why Can’t drag and drop files or folders happens? In case you don’t know, there is a feature in Windows 10 called drag and drop that can help you move or copy files or even folders from one location to another. This feature is useful and can help you move or copy folders and files easier and quicker. However, if you encounter some problem while using this feature, worry not for this post will guide you on what you can do to resolve the problem. There are several suggestions you can check out to fix the problem. You can try to simply tap the Esc key or you could also troubleshoot the problem in a Clean Boot State. Aside from that, changing the drag height and width or disabling the User Account Control via Registry Editor might also help. For more details, refer to the instructions laid out below.

Option 1 – Try to tap the Esc key

According to some users who experienced the same dilemma, by simply tapping the Esc key, they were able to resolve the problem. All they did was tap the Esc key before they drag and drop the folder or files. Thus, you can try doing the same thing as it might also work for you. After you tap the Esc key, you have to check all the background applications and if you see some that could be related to the hotkeys or keyboard, you might have to disable or remove them. Once done, check if the problem is fixed or not.

Option 2 – Try troubleshooting the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the reason why you’re having trouble using the drag and drop feature in Windows 10. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 3 – Try changing the drag height and width

The next thing you can do to resolve the issue is to try changing drag height and width by following these steps:

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_CURRENT_USERControl PanelDesktop
• From there, choose to modify both the “DragHeight” and “DragWidth” located on the right pane.
• After that, change the value to a very high number. Note that these values are nothing but pixel size to drag and drop folders or files.

Option 4 – Try disabling the User Account Control or UAC via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem
• From this path, modify the value of “EnableLUA” from 1 to 0. This should disable the UAC in your Windows 10 computer.

Upgrading your computer from Windows 7 or Windows 8 to Windows 10 or even upgrading Windows 10 to a new version is not that simple. The setup initially checks for all the drivers and other software utilities installed on your computer and verifies and blockages or upgrade or upgrade blocks with respect to any of those drivers or any of those software utilities regardless if you use the Windows 10 ISO or the Windows 10 Upgrade Assistant. One of these common errors, when you upgrade or update your computer, is the “The Display is not compatible with Windows 10” error. This kind of Windows Upgrade error is related to the compatibility of the Graphics Driver installed in your computer. But worry not for this post will guide you in fixing this problem. The “The display is not compatible with Windows 10” error has the same workarounds as the following errors:

• These devices aren’t fully compatible with Windows 10.
• The display is not compatible with Windows 10. Check with the manufacturer for support.
• The display manufacturer hasn’t made your display compatible with Windows 10. Check with the manufacturer for support.

To resolve this Windows Upgrade error, here are some suggestions that could help:

Option 1 – Check for incompatible drivers in your computer

• Open the Device Manager from the WinX Menu.
• Then expand the list for Display Adapters.
• Next, right-click on the NVIDIA Graphics Card list and select Enable.
• After that, right-click on it again and click on the “Update Driver Software…” option.
• After doing so, a new window will appear and from there, click on the “Search automatically for updated driver software” option.
• Then check if Windows is now able to detect your Graphics Card as well as the latest driver for it. If not, proceed to the next step.
• Right-click on the driver again and click on the “Update Driver Software…” option.
• Now click on the Browse my computer for driver software option and then click on Let me pick from a list of device drivers on my computer.
• Afterward, select a compatible driver for your computer named NVIDIA Graphics Card and then proceed.
• Wait for the whole process to be completed and restart your computer to successfully apply the changes made.

Option 2 – Get the latest version of Graphics drivers from the manufacturer’s website

In case you don’t know the manufacturer of the Graphics Processing Unit or GPU of your computer, you need to check first. They’re usually NVIDIA, Intel, or AMD. So if your computer’s Graphics Processing Unit is manufactured by NVIDIA, you need to get the latest version from their official website.

Option 3 – Try to install the latest Graphics driver in Compatibility Mode

If you’re not able to install the Graphics drivers you’ve downloaded, you can try installing them again but this time using Compatibility mode. Follow the steps below to do so:

• You need to download the driver and place it on your desktop.
• After that, right-click on it and select Properties.
• Next, switch to the Compatibility tab where you should see two options:
  • Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
  • Manually choose the version of Windows it was correctly working.
• You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
• Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.

Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Outlook PST Errors

Problems occur when your PST file becomes corrupted or hits the size limit. Outlook will start to display error messages. These errors include like 0x80040119, 0x80040600, and 0x8004060c.

Error Causes

You might think Outlook problems are just a minor inconvenience. You can’t access your emails and contact information, but that doesn’t actually affect computer security, right? Wrong! Outlook problems can indicate serious corruption issues within your system.

In many cases, your PST file can even be targeted specifically by a virus.

Today, many viruses are specially designed to steal personal information and then sell that information on the online black market. Since so much personal data is stored within Outlook’s PST file, this is often the first place that viruses look.

If you don’t want some hacker in a foreign country to read your emails, steal your contact information, or do all sorts of other dangerous tasks, then we advise you to fix your PST problem as soon as possible.

Other causes include hitting the 2GB memory limit on older versions of Outlook, erroneous SMTP settings, etc,.

Further Information and Manual Repair

PST errors are an incredibly annoying problem. However, thanks to powerful software like Stellar Phoenix Outlook PST Repair, it has never been easier to fix Outlook and recover all of the data inside your PST file. That means that you won’t lose contact information, calendar entries, emails, or any other information stored in Outlook.

ScanPST.exe rarely fixes problems with the PST file. Since the application is only a few megabytes in size, its effectiveness is very limited. Although Microsoft designed ScanPST.exe to be an effective solution to any PST files, it fails miserably.

Better Alternatives to Microsoft's ScanPST.Exe

Ultimately, after downloading ScanPST.exe and running it, your Microsoft Outlook will still be unable to send or receive emails. And, to make matters worse, you might also be unable to access contact data or read your old emails.

Unlike other PST repair solutions, ScanPST.exe will not recover deleted emails or other lost Outlook data. In fact, using ScanPST.exe can sometimes cause your personal data to become even more difficult to recover.

If you do want to try out ScanPST.exe, then go ahead. While it probably won’t make your PST errors worse, it won’t even come close to fixing them. If you’re ready for a more serious solution to PST problems, then keep reading.

Why are Outlook problems dangerous?

You might think Outlook problems are just a minor inconvenience. You can’t access your emails and contact information, but that doesn’t actually affect computer security, right? Wrong!

Outlook problems can indicate serious corruption issues within your system. In many cases, your PST file can even be targeted specifically by a virus.

Today, many viruses are specially designed to steal personal information and then sell that information on the online black market. Since so much personal data is stored within Outlook’s PST file, this is often the first place that viruses look.

If you don’t want some hacker in a foreign country to read your emails, steal your contact information, or do all sorts of other dangerous tasks, then we advise you to fix your PST problem as soon as possible.

How do I actually fix Microsoft Outlook PST errors?

Microsoft’s ScanPST.exe application clearly doesn’t work. So what’s the next best option? Well, a program called Stellar Phoenix Outlook PST Repair has been helping PC users solve Outlook problems for several years. As the world’s leading Outlook solution, Stellar Phoenix Outlook PST Repair will quickly and effectively repair any PST problems you encounter.

So how does Stellar Phoenix Outlook Repair work? Well, it starts by finding your PST file. Once the PST file has been found, Stellar Phoenix Outlook PST Repair determines if the file is corrupt or full. It will then repair your PST file either by removing the size limit or by fixing the corrupt files.

How Does Stellar Phoenix Outlook Repair Work?

Once Stellar Phoenix Outlook PST Repair determines that your calendar appointments, contact data, and emails have all been successfully recovered, it permanently restores access to your PST file.

In fact, Stellar Phoenix Outlook PST Repair can even restore Outlook data that you deleted a long time ago. So, instead of just being a PST error recovery tool, Stellar Phoenix Outlook PST Repair is also a powerful data recovery program.

After letting Stellar Phoenix Outlook PST Repair go to work, open up Outlook and try it out. You’ll have full access to all of your Outlook files and folders, and all of those ScanPST.exe problems will be a thing of the past.

Advantages of Stellar Phoenix Outlook PST Repair Software

Stellar Phoenix Outlook PST Repair comes with many advantages. Here are just a few reasons why it’s such a popular program:

• Easy-to-use: Don’t worry if you’re not a computer genius. Stellar Phoenix Outlook Repair is incredibly easy to use. Even if you barely know how to send an email over your computer, the program has a straightforward interface that anybody can understand. If you can click the left mouse button, then Stellar Phoenix will be easy to use.
• Goes to work instantly: It takes only seconds to download and install Stellar Phoenix Outlook PST Repair. Once you’re ready to perform a scan, the program goes to work instantly. It identifies your PST file in an incredibly short amount of time, and before long, you’ll be able to access Outlook once more.
• Effective: Unlike the infamously useless ScanPST.exe application, Stellar Phoenix Outlook PST Repair actually works like it’s supposed to. It allows users to safely recover all of their most important data. While ScanPST.exe can actually damage your PST file, Stellar Phoenix Outlook PST Repair simply goes to work quickly and effectively.
• Multiple support packages: Stellar Phoenix Outlook Repair comes with three different pricing plans. One is designed for people who only need to install the program on a single computer. Another is designed for businesses or households that want to install the program on multiple PCs.And with the third option, the technician package, users can install Stellar Phoenix Outlook PST Repair on an unlimited number of computers. One of the biggest advantages of these packages is that you can spread out the cost of the program among multiple users. If several different people at your workplace are having PST error problems, for example, then you can buy a multiple-license package and share the cost.
• Data recovery: Along with fixing corrupt PST files and removing the size limits from the PST file, Stellar Phoenix Outlook PST Repair can actually recover any Outlook data on your computer. This is useful if you uninstalled Outlook a few months ago but still need to recover that data. In fact, Stellar Phoenix can recover Outlook data even if Outlook is not currently installed on your computer. In that sense, Stellar Phoenix Repair is more than just an Outlook repair program; it’s also a full-service data recovery solution.

Stellar Phoenix PST Repair is superior to ScanPST.exe in every way. But Stellar Phoenix’s most important advantage is that it actually works. If you’re ready to quickly fix your Outlook PST errors, then Stellar Phoenix Outlook PST Repair can help. Download it here today to experience the magic of PST repair for yourself.

As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

• From the Start Menu, go to Control Panel.
• Navigate to Ease of Access Center.
• Then select the option “Make the keyboard easier to use”.
• Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
• Click on Apply and then on OK to save the changes made.

Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

• If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
• Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:

cd %windir%system32config

• After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
  • ren system system.001
  • ren software software.001

On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.

• Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.

• Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
• After that, type the following command and hit Enter to disable the Windows RE:

reagentc /disable

• After disabling the Windows RE, you need to enable it back by typing the following command:

reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.

If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”

To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

• Start by tapping the Win + R key combination to open the Run utility.
• Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
• Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:

“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”

If you enable this policy setting, you can configure one of the following notification options:

• 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
• 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
• Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.