How to Repair BSOD Stop Error code 0xc000021a in Windows 10

Libmysql.dll is missing or not found error appears in Windows when the user is trying to open and run the application. In this guide, we will offer you solutions on how to fix and remove this annoying error.

1. Check recycle bin

   Some applications or purely by accident itself libmysql.dll gets deleted. If you have not turned recycle bin off go to it and check to see if the file is by any chance there. If you find it, right-click on it, choose restore, the error will be gone.

2. Update drivers

   Press ⊞ WINDOWS + X to open the Windows menu and click on Device manager In device manager locate device which has alert mark next to it Right-click on it and choose update driver Reboot your computer

3. Run SFC scan

   Press ⊞ WINDOWS + X and choose command prompt (admin) In command prompt type in sfc /scannow and press ENTER wait for the operation to complete and Reboot your system

4. Reinstall application

   if you are getting an error only on one application or an error has started to appear after the installation of a particular application go to Windows applications, uninstall it and then install it again. There is a chance that the file has been corrupted during the installation process.

TPM or Trusted Platform Module version 2.0 is a must-have if you plan on upgrading your system to Windows 11. So what exactly is TPM and do you have it?

What exactly is TPM?

TPM is a tamper-resistant hardware technology tasked with generating and storing encryption keys inside it for better PC security. It can be remotely used to authenticate hardware and software by utilizing a unique endorsement key placed into the hardware itself. This technology can be used for example in BitLocker inside Windows in order to have data on a hard drive encrypted so if the mentioned drive is connected to another computer it would not be able to be accessed since the encryption key is stored in the TPM module. Microsoft is pushing its agenda that Windows 11 must be and must feel like safety first OS which will protect user data and user information and requiring TPM means that each Windows 11 will be secure so no additional software patches will be required for an extra layer of security. Windows 11 will assume that each user has TPM encryption enabled and will be built upon that.

Do you have TPM on your computer?

If your computer or hardware has been purchased in 2016 or later there are very high chances that you already have the required technology to run Windows 11. Unfortunately, many gaming motherboards have not been placing TPM in their boards and you might not have it. Also, there is the option of you having it but it is turned off in motherboard settings making Windows unable to detect it. As you can clearly see there are a lot of scenarios around required tech and honestly it is a complete mess. But lucky for you there are ways to find out do you possess the needed module in order to make an upgrade. On your current computer on which you would like to make an upgrade in your current Windows OS press ⊞ WINDOWS + R to open the run dialog. Inside run dialog type in TPM.msc and press ENTER to open Trusted Platform Module Management on Local Computer. You will immediately receive information do you have the required module. If everything is fine, you are good to go, however, if it says that compatible TPM cannot be found there is a chance that either you do not have needed hardware or it might be turned off inside motherboard settings.

Check motherboard UEFI

If you have a newer motherboard but Windows utility cannot detect TPM there is a chance that it might be turned off directly on your board. In order to check this, you will have to boot up your PC into UEFI either by pressing the corresponding key when it is turned ON or from Windows reboot options. Once you are inside UEFI you need to find security options and see if there is an option to turn ON or enable TPM. Since every motherboard is different and has different UEFI software we cannot cover all of the permutations and the best we can do is hope that provided information is enough. You can also visit your motherboard manufacturer to see instructions for your specific case.

Conclusion

TPM itself is generally an OK idea and I can surely see good sides of it but there is this lurking feeling that generally, Microsoft is not really concerned about the security of our data and that the real requirement for this is trying to battle software piracy. I simply cannot trust company which introduced tons of telemetry tracking through ages and which has done everything in their power to battle non-legal use of their software. I do not promote piracy but I support free choice and besides, who can tell me what will happen if TPM malfunctions, will I lose all of my data forever? It is not so uncommon that TPM has malfunctioned in the past and it is only logical to presume it can do it again in the future but this time we will not have the choice not to use it, we will be forced into it.

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem. UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
• From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

• Next, right-click on it and select Properties.
• Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

• Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
• After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
• Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
• Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
• Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
• After that, double-click on Data Collection and Preview Build to open its settings.
• From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
• Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
• Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

In today's world setting up a LAN network or internet connection is no longer a daunting task that will require having a bachelor's degree in computer science nor a specialized technician. But even in the present-day environment issues and problems can occur. One of these problems is detecting or running a network at a slower 100MB speed instead of 1GB. Troubleshooting of this nature is somewhat more complex than your typical troubleshooting issue because several things including hardware could be involved in this particular problem but do not worry, we are here to back you up and guide you Setting up a home or small office network no longer requires a specialist technician to constantly monitor and optimize the LAN routers and connected PCs. As Windows networking has improved and new features have become available on the hardware, configuring a 1GB network should be as simple as connecting the LAN to a router that came with this capability. If however the network’s rated speed only gives 100MB, troubleshooting the issue is more complex. To find the problem, you’ll need to check the hardware devices, cable connections, and the software you are using to connect and manage the network.

Hardware checks

1. Check both connection jacks to see if it has any loose or frayed wires. If any of the wires are loose, it can be the cause of the performance issue. You should replace the cable if you discover damage to the connectors.
2. Inspect the entire length of the cable and check if the harness shows any clear signs of damage. A bent or damaged cable can reduce the amount of information it’s capable of transferring between the PC and LAN router. If you find any damage to the cable, replace it to restore your network speed.
3. Is the cable capable of transferring 1GB speeds? Different network cables support different network speeds. A Cat-5 cable will only provide 100MB transfers, while a Cat-5e or Cat-6 can support up to 10GB transfers. Check the cable’s labels to make sure you are using a Cat-5e or higher-rated data cable.

Now when the hardware issue is out of the way we can focus a little more on the software part.

Let's try the first easy solution, run Windows built-in troubleshooter

1. Click the Windows button and type Control Panel. Then select the top result.
2. If your Control Panel shows the Category View, change it to display Small Icons instead.
3. From the list of available applications, select Network and Sharing Center.
4. In your Network and Sharing Center, you can see the active network, set up a new network connection, troubleshoot problems, or change your adapter settings. Before making changes to your device properties, you can let Windows run a troubleshooter on your adapters to see if it can automatically fix your connection issues.
5. Click on Troubleshoot Problems from the Change Your Network Settings section.
6. In the Troubleshooter Application, scroll down and find the Network Adapter option.
7. Click on Run Troubleshooter to let Windows check your network adapter’s configuration for any issues.
8. Select the Ethernet Adapter you’re currently using from the list and click Next to proceed.
9. Wait for the process to complete and check the results. If Windows detects any issues, it will recommend a fix. However, if the configuration of your network adapters does not have any problems, you’ll see a message that Windows couldn’t detect any problems.
10. If there are any issues with the cable, the troubleshooter will detect the connection issue and request you replace the cable and connect it to your PC.
11. It can occur that even after inspecting the cable and you didn’t find any visible damage on the housing or connectors, it could still be faulty. Replace the cable with a new one and rerun the troubleshooter to see if the cable is working as required.

If the troubleshooter finished and you received a Windows Couldn’t Detect Any Issues result, you’ll need to verify your adapter’s speed settings.

1. In your Network and Sharing Center, select the Change Adapter Settings option from the left menu.
2. On the list of adapters, choose the one you’re using and click the Right Mouse Button to open the context menu.
3. Select Properties from the Context Menu to access your adapter’s settings.
4. On the Ethernet Properties window, you can enable or disable different features and install additional protocols. To change the device settings, click on Configure to continue.
5. This will open the Device Controller Properties window where you can check the status, make changes to the settings, find out information about the driver, or check historical events on the device. Select the Advanced tab to access the device settings.
6. On the Advanced tab, locate the Speed and Duplex setting.
7. The Auto-Negotiation option may cause network performance issues on certain Ethernet adapters and routers. The setting allows your adapter to change the speed settings according to the LAN configuration you connect to your PC. If you connect to different LAN networks regularly with different speeds, it can occur that the setting doesn’t update from 100MB to 1GB while switching.
8. Change the Value to match the network speed of the LAN you’re connecting to your PC and use the manual speed setting.
9. Click OK to apply the setting and test your network performance. If your adapter doesn’t have the 1GB setting available but you know the rating should go up to that speed, it could indicate that you aren’t using the right driver for the device.

If you don’t have the setting available or the device still only provides 100MB speeds after changing the Speed setting to a manual value, you may have to update the driver for the device.

1. On the Ethernet Properties Window, once again click on Configure to access the Device Properties Window. Then select the Driver Tab to access your driver details.
2. Select Update Driver from the available options.
3. On the Update Driver window, select the option to let Windows Search Automatically for Updated Driver Software.
4. Windows will connect to the internet and search for the latest drivers online. If a newer driver exists, Windows will download and install the driver for you. If you’re using the latest driver, Windows will inform you that no updated drivers are available.

SearchApp by Blpsearch is a Browser Hijacker that is presently targeting Google Chrome browsers. It is offered as a tool gives user enhanced online search experience. Search App also has other amazing tools that let you quickly search the web from a new tab window.

This extension changed your home page and new tab search to blpsearch. While installing you will see additional ads and sponsored links displaying throughout your browsing sessions. It collects user browsing information and uses it to better serve sponsored content.

About Browser Hijackers

Browser hijacking means a malicious code has control over and altered the settings of your web browser, without your approval. There are numerous reasons why you might experience an internet browser hijack; however commercial, marketing, and advertising are the key reasons for their creation. Generally, hijackers will force hits to websites of their preference either to increase web traffic generating higher ad earnings, or to obtain a commission for every user visiting there. Nonetheless, it is not that naive. Your internet safety is jeopardized and it is also very annoying. In a much worst case, your browser could be hi-jacked to download malicious software that will do a lot of damage to your computer or laptop.

Find out how to identify a browser hijack

Symptoms that your internet browser is hijacked include: your web browser’s homepage is suddenly different; bookmark and the new tab are also modified; the default browser configurations have been changed and/or your default web engine is altered; unsolicited new toolbars are added to your web browser; you observe numerous ads appear on your web browsers or display screen; your browser has instability issues or displays frequent errors; Inability to navigate to certain sites, especially anti-malware and other computer security software sites.

How it infects your personal computer

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and email too. Many internet browser hijackings come from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to provide them extra capabilities. Some browser hijackers spread in user’s computers by using a deceptive software distribution strategy known as “bundling” (generally through shareware and freeware). Examples of popular browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, RocketTab, and Babylon Toolbar. Browser hijackers may record user keystrokes to gather potentially important information leading to privacy issues, cause instability on systems, drastically disrupt the user experience, and ultimately slow down the system to a stage where it becomes unusable.

How to repair a browser hijack

The one thing you could try to remove a browser hijacker is to discover the malicious software within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, uninstall it. Yet, some hijackers will be more difficult to locate or remove since they might get themselves associated with certain important computer files that enable it to operate as a necessary operating-system process. You should think about carrying out manual fixes only if you’re a tech-savvy individual because there are negative consequences associated with messing around with the system registry and HOSTS file. Installing and running antivirus software on the affected computer could automatically erase browser hijackers and other malicious programs. Safebytes Anti-Malware features a cutting-edge anti-malware engine to help you prevent browser hijacker infection in the first place, and clean up any existing issues. Together with the anti-malware tool, a PC optimizer, can help you in getting rid of all linked files and modifications in the computer registry automatically.

What To Do If You Cannot Install Any Anti-Malware?

Malware can cause plenty of damage to your personal computer. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, particularly anti-virus software programs. If you are reading this now, you’ve perhaps realized that a malware infection is a reason behind your blocked net traffic. So how to proceed if you need to download and install an antivirus application such as Safebytes? There are a few steps you can take to circumvent this problem.

Install anti-virus in Safe Mode with Networking

In Safe Mode, you can actually change Windows settings, uninstall or install some program, and eradicate hard-to-delete malware. In the event the malware is obstructing the internet connection and affecting your computer, running it in Safe Mode allows you to download antivirus and run a scan whilst limiting potential damage. To boot into Safe Mode, hit the “F8” key on the keyboard right before the Windows boot screen shows up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to install your antivirus software program without the hindrance of the malware. Following installation, run the malware scanner to eliminate most standard infections.

Use an alternate browser to download security software

Some malware only targets particular web browsers. If this is your situation, use another web browser as it could circumvent the virus. In the event you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by cybercriminals, the most effective thing to do is to switch to an alternate web browser such as Google Chrome, Mozilla Firefox, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Install antivirus on a flash drive

Here’s yet another solution which is utilizing a portable USB anti-virus software that can scan your system for malware without needing installation. Do these simple steps to clear up your affected computer using a portable antivirus. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Connect the flash drive to a USB port on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Select thumb drive as the place when the wizard asks you where you want to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click “Scan Now” to run a scan on the affected computer for viruses.

Protect your Computer against Malware With SafeBytes Security Suite

If you’re looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some of them are excellent, some are ok types, and some will ruin your computer themselves! When searching for anti-malware software, pick one that offers reliable, efficient, and complete protection against all known computer viruses and malware. In terms of commercial tool options, most people go with well-known brands, like SafeBytes, and are quite happy with it. SafeBytes anti-malware is a powerful, highly effective protection tool created to help users of all levels of computer literacy in identifying and eliminating harmful threats out of their computer. Through its cutting-edge technology, this software protects your personal computer against infections brought on by different types of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes anti-malware offers a myriad of enhanced features that sets it apart from all others. Listed below are some of the features you might like in SafeBytes. World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and eliminate the malware threats hiding in your PC effectively. Active Protection: SafeBytes gives round-the-clock protection for your computer restricting malware attacks in real-time. This software will always keep track of your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Website Filtering: SafeBytes checks and gives a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. Light-weight: SafeBytes is a lightweight and user-friendly antivirus and anti-malware solution. As it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you. Fantastic Tech Support: You can get high levels of support round the clock if you’re using their paid software. To sum it up all, SafeBytes Anti-Malware gives you outstanding protection combined with very low system resource usage with both great malware detection and prevention. Once you’ve installed SafeBytes Anti-Malware, you no longer need to worry about malware or any other security concerns. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and prefer to remove SearchApp manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can uninstall it by going to the browser’s Add-on/Extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. In order to ensure the complete removal, manually examine your hard drive and registry for all the following and eliminate or reset the values as needed. But bear in mind, this is often a difficult task and only computer professionals can perform it safely. In addition, some malware is capable of replicating or preventing deletion. It is advisable that you carry out the removal procedure in Safe Mode.

22H2 update for Windows 11 will arrive later this year and although Microsoft is not releasing anything big there will be some interesting improvements and fixes. We take a look at some that caught our attention.

Phishing protection

One of the most interesting upcoming features is enhanced phishing protection. Microsoft Defender SmartScreen will be upgraded to alert users when they try to store passwords in plain text files and also if they accidentally type in a Microsoft account password on phishing sites.

"These enhancements will make Windows the world's first operating system with phishing safeguards built directly into the platform and shipped out of the box to help users stay productive and secure without having to learn to be their own IT department,"

Microsoft

File Explorer gets tabs, a modern sidebar, and contextual suggestions

Finally, Windows File explorer is getting tabs that will allow much easier management of folders and files inside it.

It is confirmed that Microsoft is also working on a new 'HOME' sidebar that should be modern in design and in features including OneDrive so you can find everything in one place.

Pinning of favorite files was also mentioned so you can easily pin favorites for quick access.

Full-screen widgets

Windows 11 has brought back widgets in a new way and from all the feedback users are loving them. Currently, you have a widget sidebar on the left part of the screen where you have your chosen store widgets but from the Microsoft teaser, we will have soon the option to have them in full screen.

If you are using a widget for reading news, blogs, etc. this feature will be very good since you will be able to use your whole screen for information and not just a part of it.

Suggested actions

Another new feature is 'suggested actions' which is going to be particularly useful in apps like Microsoft Teams. With this new feature, you can highlight a date in a Teams message and Windows will suggest actions.

For example, if you highlight a date, you'll see a recommendation to create an event in Microsoft Calendar for that day.

If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

• Look for the setup file.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
• You also have to check the “Run as administrator” option.
• Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.

• Look for the setup file.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:

• In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
• This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
• Once you found it, click on its checkbox and click OK to enable it and save the changes made.
• Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• KERNEL DATA INPAGE
• SYSTEM SERVICE EXCEPTION

To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named ACPI.sys and rename it to ACPI.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
• After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
• Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
• After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If you got the Microsoft Store error code 0x80072F30 while trying to open Microsoft Store, then it indicates that the Store fails to connect to the internet or is not able to launch successfully for some reason. It could be that the Windows Update Service has stopped or the Windows Store cache might be corrupted or it could just be due to a poor internet connection. Whichever the cause is, you have to fix this error so that you can use Microsoft Store again and you won’t be getting the following error message every time you open the app:

“Check your connection, Microsoft Store needs to be online, It looks like you are not, error code 0x80072f30.”

The error code 0x80072F30 is related to the Windows Store which prevents it from opening properly. To resolve this problem, you can try fixing the problem with the help of the options given below. Follow each one of them carefully.

Option 1 – Check your internet connection

The first and most obvious thing you can do is to check your internet connection. This may only be a basic tip but it sure works like a charm in most cases. And if you have another internet connection available, you can also try connecting to that and see if you can pull up Microsoft Store or not. 1] Change your internet connection: A basic tip, but sometimes works like a charm. You may want to check if your internet connection has an issue, or you can also try opening a website and see if you can open it and if possible try connecting to a different internet connection and see if the Microsoft Store opens for you. We also suggest you try changing your DNS and see if it helps.

Option 2 – Check the date and time as well as the time zone of your PC

A lot of services and apps rely on the Date, Time, and Time Zone of your PC which is why if they are not configured correctly, a request from the client machine will be rejected from the server and the same thing happens with the Microsoft Store.

• First, go to Settings > Time and Language.
• From there, check if it is set to Automatic or not – if it is, switch the toggle button off to set the Time and Time zone manually.
• Then select the right time zone manually.
• On the other hand, if the Time and Time zone is set manually, you have to switch the toggle button on to set Time and Time zone automatically.
• Restart your PC and afterward try opening Microsoft Store again and check if the problem’s fixed or not.

Option 3 – Run the Network Adapter Troubleshooter

Since Windows 10 is packed with various troubleshooters – one of which is the Network Adapter Troubleshooter – you can use it to troubleshoot the problem. To use it, follow these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 5 – Check the Windows Update Service status

You might also want to check the status of the Windows Update Service since the proper functioning of this app depends on the Windows Update Service. It could be that there is some issue with the service which is why you’re getting the error code 0x80072F30 while trying to open Microsoft Store.

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter to open Services.
• Next, look for Windows Update Service from the list of available services in Windows.
• Once you see it, check if its status is STOP or Pause and then change the status to Automatic.

Windows update issue may come up when the configuration for windows update service is not properly configured or this error can also come up when there is corrupt windows installation. Before trying any of the given solutions to this error try first to clean boot your Windows and turn off any 3rd party utility application. If this method fails move to the provided solutions.

1. Change startup type of UOS service to automatic

   UOS or The Update Orchestrator Service is essential for proper Windows updates. If this service is by any means turned on manual it could be the reason for error since it can create incompatibility between OS modules, if this is the case, setting it to automatic will solve the issue. Press CTRL + SHIFT + ESC on your keyboard to bring the task manager up and click on the services tab. In the services find orchestrator service, right-click on it, and from the list of startup types choose automatic. Click on APPLY and reboot your computer.

2. Try to fix it in the command prompt

   If the above method failed, try fixing the issue via command prompt. Press ⊞ WINDOWS + X to bring up the secret menu and start command prompt (administrator) In the command prompt write these lines one after another as they are finished: net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren %systemroot%SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%system32catroot2 catroot2.bak Net Start bits Net Start wuauserv Net Start appidsvc Net Start cryptsvc After all this, reboot your system and check if updates are working properly.

3. Try to fix it via registry editor

   Press ⊞ WINDOWS + R to bring run and type in it RegEdit, press ENTER find Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsoSvc in the right part, find key START and change its value to 2 Reboot your system

4. Try with a new user account

   If by any chance user account data is corrupted this may be the reason why we have this error. Create a new administrator user account Shut down your computer Turn in back ON and log in with the new account

5. Perform SFC scan

   Press ⊞ WINDOWS + X and choose command prompt (administrator) type in: sfc /scannow This may take a while, sit back, let it finish, and try again windows update

That is all considering this particular error, we certainly hope that you have managed to fix it using any of provided solutions!