A Quick Guide to Resolving Error 0146 on Your Dell Laptop

Error Code 10 - What is it?

Error code 10 is a type of Window Device Manager error code. This error code is generated when the Device Manager can’t start the hardware device or is experiencing device driver issues. It is displayed in the following format:

"This device cannot start. (Code 10)"

You can access complete details about error codes related to Device Manager such as code 10 through the Device Status area in the Device Properties.

By accessing Device Status, you can easily view the status of each device and learn about the specific device that could be causing the problem.

Solution

Error Causes

Error code 10 can be triggered due to several reasons. These include:

• Outdated drivers
• Corrupted drivers
• Incompatible drivers
• Device configuration issues
• Hardware compatibility problems

Device driver corruption can cause you great inconvenience and PC performance issues. The computer’s operating system relies heavily on device drivers to communicate with the hardware.

For example, the printer driver facilitates functioning of the printer. Similarly, the graphic card driver ensures proper video output on the monitor screen.

However, your PC hardware, such as printer or keyboard, may stop functioning properly if their device drivers become outdated or corrupt. Therefore to avoid inconvenience and to ensure your PC works properly, it is important to resolve the problem immediately without any delay.

Further Information and Manual Repair

To repair error code 10, you don’t have to be a technical whiz or hire a professional computer programmer. Here are some of the best and easy to perform DIY methods that can help you fix this device error in no time.

Method 1 - Reboot Your PC

Sometimes temporary problems in Device Manager can also generate code 10 error. Therefore it is advisable to restart your PC. Rebooting your system might fix the error. Try it! If it does, great, however, if the error still persists, then try other methods listed below.

Method 2 - Reinstall Drivers

Go through the Device Status in the Device Properties to view the driver causing the problem. If any driver is tagged with a yellow exclamation point, it means that driver is the one causing problems. Once identified, uninstall that driver and then reinstall it. This will hopefully resolve the problem.

Method 3 - Update the Device Driver

Whether the error code 10 is generated due to incompatible, corrupted, or outdated device drivers, simply update the device driver to resolve. To update the driver, go to the Device Manager, then click the driver tab in the device properties dialog box.

After that, click update driver. This will start the hardware update wizard. Then follow the instructions to update the driver on your PC. During this process, you may be prompted to provide the driver path.

If you don’t have it, then you will have to download the latest driver from the hardware vendor’s official website. This can be time-consuming and stressful.

Method 4 - Install DriverFIX

Another alternative is to install DriverFIX.  It is a user-friendly device driver management software with an intuitive interface.

Its intelligent algorithm is designed to detect all the problematic drivers in seconds. It automatically updates and accurately installs appropriate drivers and ensures your PC runs at its optimum level in no time.

Click here to download DriverFIX on your system to resolve error code 10.

If you have encountered the “YOU ARE NOT AUTHORIZED TO ACCESS THIS WEB PAGE AS PER THE DOT COMPLIANCE” error while trying to visit a website using either Firefox or Chrome browser, then read on as this post will guide you on how you can fix this error. Apart from this error message, you might also see an alternative message that says, “Web Page Blocked! The page you have requested has been blocked because the URL is banned as per the Government Rules”. When you get any of the aforementioned error messages when visiting a website, this means that it has been marked. It is mostly recommended to not access the site as it might be blocked for some illegal reason. However, if you are certain that the website is legitimate and safe and you believe that it has been blocked by accident, then you can check out the given methods in this post to unblock and access the blocked or restricted website. There isn’t actually a straightforward way to remove the restriction on the website or the DOT compliance. And it won’t matter what browser you use as you will still get the same error. Thus, the best way to go about this issue is for you to bypass the ISP restriction. But before you proceed, keep in mind that the ISPs (Internet Service Providers) can block any website when a request goes through their servers.

Option 1 – Try changing the DNS

If the request to access the website does not go through the ISP’s DNS server, you might have a chance in accessing it by changing your DNS settings. You can try using the Google Public DNS.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try to install a Proxy Extension

You could also try installing a Proxy extension or Proxy software as it could also help you access the website you are trying to open as it allows you to access the blocked websites by routing the request through their server. Aside from that, it can also hide it from ISPs to make them look like the content is coming from the proxy servers.

Option 3 – Try using a VPN connection

There are instances when the network that your computer is logged on might have blocked your access to the website you are trying to open and so to fix it, you can try to use a VPN connection. There is a lot of free VPN software out there but just make sure that you install a trusted one. Once you’ve connected using VPN, try to open the website again and see if you can now access it.

Option 4 – Check the Windows Host file

You can also try to cross check the Windows Hosts file to find out if the website you are trying to open has been blocked because if it is, then it’s no wonder why you’re getting the ERR CONNECTION TIMED OUT error in Chrome. There are instances when some third party application modifies the file and add some websites to the block lists. So if the website is indeed blocked, you need to remove it from the list.

Option 5 – Try to contact your ISP

If none of the options given above worked, then you can try to contact your ISP as there are times when DOT clears a website, the ISPs are still blocking it. Thus, it’s probably better if you reach out to them and ask them to unblock the website from their end.

You can prevent starting of app installations files if they have not come from the MS store inside Windows 11. This can make your PC more secure because all apps in the store will have to be digitally signed and overall it can provide you with more control over what will be installed. Follow the guide below to find out how can you easily turn this feature ON.

1. Press ⊞ WINDOWS + I to open Windows settings
2. Select Apps and then choose Apps & Features
3. Click on Choose where to get apps to bring a drop-down menu
4. Select The Microsoft Store only (Recommended)
5. Close settings

Settings will apply changes immediately and you continue using Windows right away. With these settings turned ON if you want to install a downloaded application or run the installer you will not be able to, and message The app you’re trying to install isn’t a Microsoft-verified app will show on your screen. You can always reverse this setting by choosing Anywhere in settings instead of Microsoft store only.

If you encounter a Recovery Error code 0xc000000e, “Your PC needs to be repaired” error on your Windows 10 computer, then it means that there is some hardware failure or an incorrect drive configuration. Apart from the error, it may be accompanied by different error message such as:

• A required device is inaccessible
• The selected entry could not be loaded
• A required device isn’t connected or cannot be accessed
• The selected entry could not be loaded because the application is missing or corrupt
• The boot selection failed because a required device is inaccessible.

As mentioned, the error code 0xc000000e or STATUS_NO_SUCH_DEVICE error indicates that there is a hardware failure or an incorrect drive configuration and to fix it, you have to check your cables as well as check the drive with the diagnostic utility available from the manufacturer of the drive. And if you are using older PATA (IDE) drives, then this kind of error also indicates an incorrect master/subordinate drive configuration. There could be different causes for this error. It could be that the winload.exe file is not accessible or is corrupted or that the boot location for the operating system cannot be found. Thus, for you to boot into and access the operating system, you can try the suggestions given below.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) file

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• Once Command Prompt has been pulled up, the following command to rebuild BCD files.

bootrec /rebuildbcd

• Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
• Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error code 0xC000000E. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because of the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 4 – Try updating the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process.

Option 6 – Try marking your Disk as Online

Marking your Disk as Online can also help in resolving the error code 0xC000000E. To do so, follow the steps below.

• You need to first create a bootable Windows 10 Media and then boot from it.
• After that, click on Repair your computer on the first window of the Windows 10 installation setup.
• Now, choose the operating system partition from the options and click on Next.
• Then select Command Prompt from the System Recovery Options box.
• Next, type in “diskpart” and hit Enter to initiate the Diskpart utility inside the Command Prompt.
• Now type in either “list disk” or “list volume” and hit Enter. Either of these commands will help you in listing all the Disk connects or all the partitions on those disks formed. So you have to select one command depending on the list command you entered.
• Afterward, type in “select disk #” or “select volume #” and hit Enter to select the Disk or Partition you want to select.
• Now type in “online disk #” or “online volume #” and press Enter to mark the disk you selected as Online.

TotalRecipeSearch is a browser extension for Google Chrome developed by Mindspark. This extension allows access to popular cooking websites. From the Author: Discover 1000s of tasty recipes – for FREE! Find creative, new meal ideas all in one convenient place!

When installed, this extension changes your default search engine and home page to MyWebSearch.com. While active it will monitor user activity, recording browsing data, visited websites and clicked links. This data is later used to display targeted ads throughout your browsing sessions.

While browsing the internet you will see additional unwanted ads, sponsored links, and even pop-up ads injected into your search results and websites. This extension has been marked as a Browser Hijacker by several anti-virus programs and it is targeted for removal.

About Browser Hijackers

Browser hijacking means a malicious code has taken power over and modified the settings of your web browser, without your consent. Practically most browser hijackers are made for advertising or marketing purposes. Typically, it will drive users to particular sites which are aiming to boost their ad income. Though it might appear naive, all browser hijackers are damaging and thus always classified as security risks. They not only mess up your web browsers, but browser hijackers could also modify the computer registry, making your computer susceptible to other malicious programs.

How to determine if your browser is hijacked

The typical signs that indicate having this malware on your computer are: 1. you see unauthorized changes to your web browser’s homepage 2. when you key in a URL, you find yourself regularly directed to some other web page than the one you meant 3. the default web browser settings have been changed and/or your default web engine is altered 4. you are finding browser toolbars you have never witnessed before 5. your web browser will display constant pop-up ads 6. websites load slowly and at times incomplete 7. you are blocked to access those sites of security solution providers.

How does a browser hijacker infect a computer?

Browser hijackers can enter a computer in some way or other, for example via downloads, file sharing, and email as well. They also come from add-on applications, also called browser helper objects (BHO), web browser plug-ins, or toolbars. Browser hijackers sneak into your computer in addition to free software downloads also that you unwittingly install alongside the original. Popular examples of browser hijackers include CoolWebSearch, Conduit, RocketTab, OneWebSearch, Coupon Server, Snap.do, Delta Search, and Searchult.com. The existence of any browser hijacker malware on your system might significantly diminish the browsing experience, monitor your internet activities that lead to critical privacy concerns, develop system stability problems and ultimately cause your PC to slow down or to an almost unusable condition.

How you can fix a browser hijack

Certain hijackers could be removed by simply uninstalling the corresponding free software or add-ons from the Add or Remove Programs in the Windows Control Panel. But, the majority of hijackers are very tenacious and need specialized tools to remove them. Novice PC users should not try for the manual form of removal, as it calls for comprehensive computer knowledge to carry out repairs on the computer registry and HOSTS file. Professionals always recommend users to get rid of any malware including browser hijacker by using an automatic removal tool, which is better, safer, and quicker than the manual removal technique. SafeBytes Anti-Malware discovers all types of hijackers – including TotalRecipeSearch – and eliminates every trace quickly and efficiently. Along with the anti-malware tool, a system optimizer, like SafeBytes’s Total System Care, will help you in deleting all linked files and modifications in the computer registry automatically.

Help! Malware Preventing Anti-Malware Installation And Access To The Internet

Malware could potentially cause plenty of damage to your PC. Certain malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all of the internet sites, and thus unable to download or install the necessary security software to clear out the computer virus. So what you should do if malware prevents you from downloading or installing Safebytes Anti-Malware? Refer to the instructions below to get rid of malware through alternate methods.

Download the application in Safe Mode with Networking

In the event the malware is set to load at Windows start-up, then booting in Safe Mode should prevent it. Only minimal required applications and services are loaded when you start your PC into Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, please do as instructed below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, use your web browser normally and navigate to https://safebytes.com/products/anti-malware/ to download Safebytes Anti-Malware. 4) Following installation, do a full scan and allow the software program to remove the threats it detects.

Obtain the antivirus software in a different web browser

Web-based viruses could be environment-specific, targeting a particular browser or attacking particular versions of the web browser. The best way to overcome this problem is to choose a browser that is well known for its security features. Firefox comprises built-in Malware and Phishing Protection to keep you safe online.

Install and run anti-malware from your flash drive

To effectively get rid of the malware, you need to approach the issue of installing anti-virus software on the infected computer system from a different angle. Adopt these measures to employ a flash drive to fix your corrupted PC. 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the flash drive as the location for saving the software file. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the clean PC to the infected computer. 6) Double-click the EXE file to open the Safebytes software from the pen drive. 7) Click on “Scan Now” to run a scan on the affected computer for viruses.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to download anti-malware software for your computer, there are various tools in the market to consider however, you cannot trust blindly anyone, regardless of whether it is a paid or free software. A few are good ones, some are decent, while some are simply just fake anti-malware programs that can damage your personal computer themselves! You need to be careful not to pick the wrong application, especially if you buy a paid software. When thinking about the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes can be described as a highly effective, real-time anti-spyware application that is designed to assist everyday computer users in protecting their computers from malicious threats. This program can easily identify, remove, and protect your PC from the most advanced malware threats such as adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, and other possibly damaging software programs.

SafeBytes anti-malware comes with a myriad of advanced features that sets it apart from all others. Listed below are some of the features you might like in SafeBytes Anti-Malware.

Real-time Threat Response: SafeBytes provides an entirely hands-free real-time protection and is set to check, prevent and destroy all computer threats at its very first encounter. They’re highly effective in screening and getting rid of different threats since they’re regularly improved with the latest updates and alerts. Anti-Malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application can detect and get rid of many stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus software will miss. Fast Scan: This software program has one of the fastest and most effective virus scanning engines in the industry. The scans are highly accurate and take a little time to complete. Internet Security: SafeBytes inspects the hyperlinks present on a web page for possible threats and notifies you whether the site is safe to browse or not, through its unique safety rating system. Very Low CPU and RAM Usage: SafeBytes provides complete protection from online threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Fantastic Technical Support: Skilled technicians are at your disposal 24/7! They will immediately fix any technical issues you may be experiencing with your security software. Put simply, SafeBytes has formulated a meaningful anti-malware solution that is aimed to protect your computer against various malware. Now you may realize that this software does more than just scan and eliminate threats from your computer. So when you want sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

To remove TotalRecipeSearch manually, navigate to the Add or Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and choose the plug-in you want to remove or disable. It’s also advised to factory reset your web browser to its default condition to fix corrupt settings. If you opt to manually delete the system files and Windows registry entries, utilize the following checklist to ensure that you know exactly what files to remove before carrying out any actions. Please keep in mind that only experienced computer users should try to manually edit the system files simply because removing any single critical registry entry results in a major problem or even a system crash. Also, certain malware is capable of replicating itself or preventing deletion. Doing this malware-removal process in Safe Mode is suggested.

It seems that Microsoft is going to offer subscription and sales of individual office applications in the Windows Store. The office package will still be available as a package but for the first time, we will get single applications as standalone ones available for purchase. This is a very interesting decision by Microsoft and I fully support it, this time users will be able to pay less and to choose only applications that they need instead of paying for the whole package and not using it.

As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:

• KMODE_EXCEPTION_NOT_HANDLED
• KERNEL DATA INPAGE
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• SYSTEM SERVICE EXCEPTION

Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:

• “Improved performance, both in terms of throughput and the system resources that are utilized.
• Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”

If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to Storport.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

As of the time of writing this article you no longer need or are required to have a password if you plan to log in to your Microsoft account. Microsoft explored various options for account security and came to the conclusion that passwords are obsolete. Microsoft is letting you access your account through the Microsoft Authenticator app, Windows Hello, a security key, SMS verification, or email verification code. All of these methods are way better in terms of security than passwords.

How to turn these features on?

To get rid of your Microsoft password, the process is simple. You simply need to go to your Microsoft account, click “advanced security options,” then “enable passwordless accounts” under the Additional security section.

When you upgrade your Windows 7 or Windows 8.1 system to Windows 10, you’ll undergo a phase called Out of Box Experience, or simply OOBE. This phase is intended to allow users to customize their Windows 10 experience, which includes defining personal settings, creating user accounts, and more. Some users reported having issues when creating their user account during the Out of Box Experience (OOBE) on Windows 10 upgrade. Some also reported issues about non-responsive behavior (Welcome Back) page.

Solution

Error Causes

Unfortunately, there’s no known cause for this error. However, some users reported that this occurs when:

• There’s a problem with the ISO or CD used to install Windows 10
• There’s hardware malfunctioning on the computer

Further Information and Manual Repair

Your Windows 10 upgrade will not be successful if you’re not able to create a user account or finish the Out of the Box (OOBE) phase of the installation. Here are some methods that will help you fix this manually.

Method 1 – Wait and retry

Some users reported that waiting for about an hour and retrying the process again will solve this problem. It’s also recommended that you keep your computer in a ventilated place while you wait to retry the process.

Method 2 – Load default user manually

This method has 2 requirements in order to work.

1. You need to be upgrading from a previous Windows version, and
2. Your Windows was originally configured to automatically boot to desktop

If you meet these two requirements, you can solve the error by following the steps below:

1. Hold CTRL+ESC keys. Windows should load the default user after doing this step.
2. Press the Windows key + X. Then, click the Computer Management icon
3. Choose “Local Users and Groups”
4. Double click on Users
5. Right-click on the right pane, and then choose “New User”
6. Create a new user account and password

Method 3 – Power down your laptop

This method only applies if you’re a laptop user.

1. Power down your laptop
2. Remove the battery of your laptop
3. Wait for about 10 minutes
4. Connect your laptop using direct current
5. Turn on your laptop again
6. Create a new user account and log in

Method 4 – Create a local account if you’re trying to set up a Microsoft account

Instead of connecting to a Microsoft Account after the set-up, you might want to try creating a local account. To do this, follow the steps below:

1. Power down your computer if you are to set up a Local Account.
2. Disconnect your computer from the Internet, either Wired or Wireless
3. Unplug your computer, and wait for about 10 minutes.
4. Reconnect your computer and start Windows. Do NOT connect to the Internet and make sure you’re disconnected to any devices you don’t need.
5. Try creating a user account again

 If the steps above don’t work, you might want to try Startup repair.

Method 5 – Boot your computer from Windows 10 media

In order to do this step, you need to have official Windows 10 ISO files.

1. Go to the “Install Now” screen
2. Choose Repair your computer
3. Click Advanced Options
4. Click Safe Mode

After doing the steps above, there’s a chance you get an error message that says “installation cannot be completed in safe mode”. When you see this, just press Shift+F10. This will execute and open the command prompt of your computer.

 From the command prompt, you can try and create a new user account.

 For example, net user Username Password /add

 The username here should be replaced with the account name you want to add, and the Password here should be replaced with the password you want to use for the account.

 After replacing the username and password on the text, press the Enter button on your keyboard. You’ll know if the command is successful once you see the message, “The command completed successfully.”

You can now close the command prompt. Restart your computer and try to log in using the account you just created.

Method 6 – Use a powerful automated software

If all the above methods still don’t work, it might be best to try automated software to help you fix this problem.