
Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.
The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:
You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.
If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.
After troubleshooting, below you’ll find a few solutions to rectify the issue.
Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.
If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link.
If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.
You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.
If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first.
First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation.
If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up.
Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.
If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).
Other troubleshooting steps include:
If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.
Error Code 0x80248014 is an error that is particularly associated with the Windows 10 operating system. It generally appears during the Windows Update process and can interrupt the update installation, causing it to fail.
Common symptoms include:
The resolutions available for Error Code 0x80248014 include the use of the command prompt and delving into the settings for Windows. While most users should be able to navigate the resolution methods on their own if you do not feel comfortable undertaking these steps on your own or if you aren’t able to resolve the error fully using these methods, get in touch with a qualified Windows repair technician who is familiar with issues in Windows updates.
There are several common culprits that can make Error Code 0x80248014 appear on your Windows device. The most common ones include problems with your connections, interference on the server, or problems in the settings for the Windows Store itself from which the updates are downloaded.
If you believe that your error relates most specifically to the Windows Store, you may want to jump directly to method two in order to attempt to resolve the issue.
There are a number of ways that you can try to resolve Error Code 0x80248014 on your Windows 10 operating system. The first will attempt to reset the issue using the command prompt, while the second attempts to address the issues that are associated directly with the Windows Store.
If you do not feel comfortable taking the steps below, be sure to get in touch with a qualified Windows repair technician to assist you.
Here are the top two methods to resolve Error Code 0x80248014 on the Windows 10 operating system:
To use this method, employ the following steps in order:
You may want to reboot your computer after running the steps above to ensure that the changes that you’ve made are fully applied to your device.
In some cases, Error Code 0x80248014 can appear on a device when the settings for the Windows Store have been altered or cannot be successfully read by the machine in question. If you believe that this is the case on your machine, you can run a simple command to renew your Windows Store settings.
To attempt to reset your Windows Store settings, open up your search bar and type in the following phrase “wsreset.exe,” then hitting Enter. Running this command will reset your Windows Store settings to their defaults.
After you reset your Windows Store settings, it may be a good idea to reboot your computer to ensure that all changes have fully taken effect on your device. Once this has been done, you can open the Windows Store back up and try to download or install the programs that you were attempting to purchase when the error code occurred.
If you are still experiencing the effects on your Windows 10 operating system or if you have not been able to follow the steps above to completion, it may be time to get in touch with a qualified Windows repair technician to assist you with the error resolution process.
If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
Can’t sign in with a Microsoft account This program is blocked by group policy. For more information, contact your system administrator. 0x8000704ecThen this post is for you. We will guide you on how to easily resolve issues, please follow the steps provided.
Computer Configuration > Windows Settings > Security Settings > Local Polices > Security Options
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
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