Logitech G Cloud gaming handheld

Cache files are temporary files that have been created by various applications and services when used.  As temporary files, they are safe to be removed and deleted from the system since the application or service will create new ones when needed but sadly will not remove old ones, this task is left to OS itself. Automatic Windows cleanups can mostly take care of these things but for top-notch performance clearing cache manually is a far better option. We will here explore various cache temporary files, where they are, and how to clean them. Sit back and let’s do some cleaning!

Clear cache using Disk Cleanup

1. Open Start menu and search Disk Cleanup
2. Click on it in search results
3. Click on the drives drop-down menu and select the drive where is Windows 11 installed
4. In the Files to Delete section enable all boxes and click on OK
5. Click on delete Files to confirm

Clear Microsoft store cache

1. Press ⊞ WINDOWS + R to open the run dialog
2. Type in WSReset.exe and press ENTER
3. Black blank windows will appear, wait for the window to close itself and you are done

Clearing location cache

1. Press ⊞ WINDOWS + I to open location history
2. Select Privacy & Security
3. In the App Permissions section click on Location
4. On-Location page click on Clear

Clear and flush DNS

1. Press Start and search for Windows Terminal
2. Click on Terminal in search results
3. Type in: ipconfig /flushdns and press ENTER

And that is that!

The Microsoft Photos app is a useful tool that allows users to view, edit, as well as create videos on their Windows 10 computers. Although it works just fine most of the time, there are some instances when you might encounter some issues when using it. One of these issues is when you cannot save media from the Photos app after you’ve edited an image. This is most likely related to a permission issue. However, according to some users, they got the error where the edited media file can’t be saved. When you encounter this kind of error, you will see the following error in your Photos app:

“It looks like you don’t have permission to save changes to this file. Try saving a copy instead.”

There are several options you can explore to resolve this error. You can try updating the Microsoft Photos app or verify the ownership of the destination folder. You can also re-register and reinstall the app. For more detailed instructions, make use of the options provided below.

Option 1 – Try to update the Microsoft Photos app

The first thing you can do to fix the problem is to update the Microsoft Photos app.

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 2 – Try to verify the ownership of the destination folder

The next thing you can do to fix the error is to verify the ownership of the folder because chances are, the location where you’re trying to save the file might not have enough permissions to read and write the file to the disk. Thus, you need to take ownership of the folder by following these steps:

• Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
• After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Next, type and enter this command: TAKEOWN /F <path>
• Note that the <path> is the location of the folder or file in File Explorer.
• Now type and enter this second command: ICACLS <path> /grant administrators:F
• Finally, once the command has been executed, restart your computer and then see if you can now access the folder or file.

Option 3 – Try resetting the Photos app

If the first option of restarting the background process of the Photos app didn’t work for you, you can try to reset the Photos app so that it will use the default factory settings. Note that this option works when you are experiencing this issue after making a couple of changes in the Photos app.

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 4 – Try reinstalling the Photos app

If none of the first two options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

If you are following the latest gaming trends and spend a lot of time on social media, watching streams, etc. you might be under impression that gaming as a hobby is very expensive. If you plan to play the latest games on a very large screen in their highest setting that might be true but if you do not care about that you can still play games and spend much less money on them.

That being said we are here to share with you some tips and tactics on how to play good games with minimum money spent.

Do not buy games the moment when they are released

Buying a game on its launch date is maybe the worst and most expensive thing you can do. Games have their highest price on launch day but sadly with the current state of the industry, they are in their worst state as well. Games eventually became better over time after patches are released but so does their price drops after the hype has calmed down. So if you really must have some specific game on its launch day, go for it but know that by doing so you are getting the worst version of the game for its higher price.

Wishlist games and wait for the sale

All services today have a wishlist, very good and money-saving tactic is to wishlist interesting titles and wait for them to be on the sale. Services will usually have the option of sending you an email once your wishlist titles are on sale so you will be notified once they do. A good tactic as well is to wait for large sales like for example summer, winter, easter sales, or many other seasonal ones.

Get free games

Some online stores are offering free games from time to time and some are always offering some titles as gifts in order to get customers to their platform. EPIC has become famous for gifting some great titles over the past years completely for free and there are a lot of free-to-play games on each platform that you can play.

Get second-hand PC

Having a new computer is great but if your budget is tight you might consider getting your PC as a second hand instead of the new one. Hardcore games will switch components more frequently than your typical users and usually the components will be sold cheaper and be more affordable.

Play games on some older devices in general

Many games today are available on many platforms not only just on your typical PC. Same titles are available on your mobile phones, tablets, and even on your Android TV. Many titles will not even require the latest technology or monster of a computer in order to run them. You can also lower game settings and play many games on lower hardware if you do not mind not having top graphics settings.

Play over the cloud streaming

If you are very tight on budget but want to enjoy new games in their full glory there is always the option to play games via a cloud streaming service, it is not exactly a mega cheap option since it has a monthly fee but it is cheaper than some high-end gaming computer. If you combine this with the game pass you can enjoy the latest games with high-quality settings and pay it on a monthly basis.

Windows 10 is by far the most personalized Windows so far, most of its personalization comes from him learning our habits on computers and setting future experiences taking them into account. One of these things that Windows likes to set for us is also the default printer. The default printer is set as one which is most used but sometimes we do not want that, we might like to use another printer as default despite Windows choosing one for us. Never worry, setting default printer is easy and this guide will take you to step by step journey of how you can do it in 5 min on your personal computer. Let us begin: First thing is to click on the windows icon on the bottom left and open start menu, from start menu click once on settings. When the settings window opens, choose DEVICES on it. Once the device window opens, click once on printers and scanners, and on the right window go to the bottom and uncheck Let windows manage my default printer. Unchecking that box will let Windows know that we do not wish anymore for him to set our default printers according to their use. Once the checkbox is clear go up to your printer list and click on the printer you wish to use as the default one. I will choose Microsoft Print to PDF as my default printer and click on it. Once the printer is clicked option menu will appear. When the option menu appears under the printer name, click on Manage which will take you to the printer management screen. When you are on the manage screen, click on the Set as default button, and you are done.

If you suddenly noticed that your Onscreen keyboard in Windows 10 has become completely white or transparent for some reason, then you’ve come to the right place as this post will guide you on what you can do to resolve this kind of issue in your computer. As you know, the on-screen keyboard is included in Windows 10 and has an executable file named “osk.exe”. The on-screen keyboard is a part of the Ease of Access feature in Windows 10 which allows users to navigate the computer with the help of the mouse instead of the physical keyboard. However, there are times when you might encounter some issues when using the on-screen keyboard. One of the issues reported recently is that the on-screen keyboard becomes transparent or it only displays the borders but there is no way for you to access it. You also won’t be able to move it from the view completely. To fix this problem, there are several suggestions you can check out. You can try to check the Fade button or run the Windows Touch Keyboard troubleshooter. You can also restart its process in the Task Manager. For more details, refer to each one of the given options below.

Option 1 – Try to check the Fade button

The first thing you can do is to check the Fade button on the on-screen keyboard. You can find it at the bottom right corner of the keyboard. If it is enabled, then it’s probably the reason why your on-screen keyboard is transparent as it lets it fade in the background. Thus, you have to disable it to resolve the problem.

Option 2 – Try to run the Windows Touch Keyboard troubleshooter

The next option you can check out is running the Windows Touch Keyboard troubleshooter. This troubleshooter will help you identify the problem and would fix them automatically.

Option 3 – Try to restart the process of the on-screen keyboard via Task Manager

The next thing you can do is to restart the on-screen keyboard’s process in the Task Manager. Just follow the steps below.

• First, tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and look for the option that says, “Accessibility On-screen Keyboard”.
• Once you found it, click on the drop-down arrow next to it and right click on the “On-screen Keyboard” option, and select End task to end its process.
• After that, tap the Win + R keys to launch the Run utility and type “osk.exe” in the field, and then hit Enter to open the on-screen keyboard.

One of the most common Blue Screen of Death errors you can encounter on your Windows 10 computer is the Tcpip.sys Blue Screen error. The Tcpip.sys file is a driver file that is associated with the Transmission Control Protocol over Internet Protocol. When you see this kind of BSOD error, you may see any of the following error descriptions:

• IRQL_NOT_LESS_EQUAL
• KMODE_EXCEPTION_NOT_HANDLED
• PAGE_FAULT_IN_NONPAGED_AREA

Whichever error description you got, you need to do use the following instructions below as a reference to obliterate the Tcpip.sys Blue Screen error.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Tcpip.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try resetting TCP/IP

In case you didn’t notice, the Tcpip.sys file is associated with the TCP/IP protocols in your computer system which is why resetting TCP/IP can help in resolving the Tcpip.sys Blue Screen of Death error especially when the TCP/IP has been modified.

• First, you need to type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option to open Command Prompt.
• After that, type the following command in the elevated cmd window and hit Enter:

netsh int ip reset

• Now reboot your computer after the command has been executed and check if it helped to fix the Blue Screen error.

Option 3 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 4 – Try to update the Network drivers

You might also want to try updating all your network drivers in order to fix the Tcpip.sys Blue Screen error. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 5 – Try to disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’ve encountered the error when trying to browse the internet.

Chedot is a Chromium-based Browser that replaces your default System Internet Browser. This browser offers users tools for downloading videos, faster browsing, and custom searches. From the publisher: A feature of our browser is a high speed on slow computers, high speed download on a poor internet, support resuming file download when connection is broken and the download in multiple threads, the ability to go on blocked websites and downloading videos from video sites.

While this may seem interesting and good at start, this browser has been marked as a Potentially Unwanted Program. It monitors user activity, collects web traffic data, and user information. While using Chedot you may see additional ads throughout your browsing sessions.

About Potentially Unwanted Applications

Exactly what is a Potentially Unwanted Program (PUP)?

People have encountered it – you download a free software, you then discover some unwanted applications on your computer system or discover a strange toolbar has been included with your browser. You didn’t have them installed, so how did they appear? These unwanted applications, which are called Potentially Unwanted Programs, or PUP in short, usually tag along as a software bundle when downloading the application and could cause serious problems for computer users. PUP does not involve malware in the traditional sense. What normally makes a PUP different from malicious software is the fact that when you download one, you’re doing it with your consent – although in most cases unintentionally and reluctantly. But, there is no doubt that PUPs remain bad news for computer users as it can be incredibly damaging to the PC in many ways.

How do unwanted programs affect you?

Unwanted programs come in many forms. More commonly, they will be found in adware bundlers which are known to utilize aggressive and misleading advertising. The majority of bundlers install many adware applications from a number of vendors, each of which features its own EULA policy. Safebytes Anti-malware completely removes this threat and safeguards your PC against PUP or malware infection. PUPS also appear in the form of undesirable toolbars or internet browser plug-ins. Not just they needlessly use up space on your screen, toolbars can also manipulate search results, track your web browsing activities, decrease your internet browser’s performance, and slow down your web connection to a crawl. They could seem harmless but PUPs are generally spyware. They may include dialers, keyloggers, and also other software built inside them that could monitor you or send out your sensitive information to 3rd parties. Because of this unwanted program, your application may freeze, your security protections can get disabled that could leave your computer susceptible, your system could get ruined, and this list goes on and on.

Tips for preventing PUPs

• Study cautiously prior to agreeing to the license agreement as it could have a clause about PUPs. • Always opt for the custom if you are given an option between Recommended and Custom Installations – never click Next, Next, Next thoughtlessly. • Install an advert blocker/pop-up blocker; Deploy anti-malware products such as Safebytes Anti-malware. These software programs will establish a wall between the computer and online criminals. • Be alert when you download and install freeware, open-source software, or shareware. Avoid downloading and installing browser extensions and applications you are not knowledgeable about. • Always download software from reliable sources like official sites as opposed to untrustworthy sharing space. Avoid torrents and peer-to-peer clients.

What To Do If You Cannot Download Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your PC than others. Some malware sits in between your computer and the net connection and blocks some or all internet sites that you really want to check out. It will also block you from installing anything on your PC, especially anti-malware applications. So what to do when malicious software keeps you from downloading or installing Safebytes Anti-Malware? Although this type of issue will be tougher to get around, there are some actions you can take.

Install the antivirus in Safe Mode

In Safe Mode, you can adjust Windows settings, un-install or install some software, and get rid of hard-to-delete viruses. In the event the virus is set to load immediately when PC starts, shifting into this mode may well prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is booting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can try to install your antivirus program without the hindrance of the virus. Now, you can run the anti-malware scan to eliminate computer viruses and malware without any hindrance from another malicious application.

Download the antivirus software using a different browser

Some viruses might target vulnerabilities of a specific browser that block the downloading process. If you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by cybercriminals, the best approach is to switch over to an alternate web browser like Chrome, Firefox, or Safari to download your chosen security software – Safebytes Anti-Malware.

Make a bootable USB anti-virus drive

Here’s another solution which is creating a portable USB anti-virus software that can scan your system for malware without the need for installation. Follow these steps to run the anti-virus on the affected PC. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean computer. 2) Plug the USB drive into the uninfected PC. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the drive letter of the flash drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow the on-screen instructions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the EXE file to run the Safebytes tool from the flash drive. 7) Press the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware - More Protection For You

These days, an anti-malware tool can protect the computer from different forms of online threats. But wait, how to choose the right one amongst various malware protection software that is available on the market? Perhaps you might be aware, there are lots of anti-malware companies and products for you to consider. Some of them are good, some are decent, while some will affect your computer themselves! You must be careful not to pick the wrong product, especially if you purchase premium software. When it comes to commercial anti-malware software options, many people opt for popular brands, like SafeBytes, and they are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this all-inclusive anti-malware software. Using its cutting edge technology, this application can help you eradicate multiples types of malware which includes computer viruses, worms, PUPs, trojans, adware, ransomware and browser hijackers. SafeBytes has outstanding features when compared with various other anti-malware programs. Below are a few of the great ones: Real-time Protection: Malware programs aiming to enter the computer are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll examine your computer system for suspicious activity regularly and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: Safebytes is built on the best virus engine within the industry. These engines can find and remove threats even during the initial stages of a malware outbreak. “Fast Scan” Features: SafeBytes’s high speed malware scanning engine lessens scan times and extends battery life. Simultaneously, it’ll effectively identify and remove infected files or any online threat. Web Filtering: SafeBytes provides instant safety rating to the webpages you are about to check out, automatically blocking harmful sites and to ensure that you’re certain of your online safety while browsing the internet. Lightweight: SafeBytes is really a lightweight tool. It use up an extremely small amount of processing power as it operates in the background therefore you will not observe any system performance difficulties. Premium Support: For any technical concerns or product support, you can obtain 24/7 professional assistance via chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use malware removal software and prefer to get rid of Chedot manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of browser extensions, you may uninstall it by visiting the browsers Add-on/Extension manager. It’s also highly recommended to factory reset your browser to its default state to fix corrupt settings. To make sure of complete removal, find the following registry entries on your computer and delete it or reset the values accordingly. Please keep in mind that only advanced users should try to manually edit the system files mainly because deleting any single critical registry entry results in a major problem or even a system crash. Furthermore, certain malware keeps replicating which makes it tough to get rid of. You’re encouraged to do this procedure in Safe Mode.

One of the useful things you can use on your laptop is touchpads. They help users in achieving tasks through the gestures and multi-finger tap or touch support it brings in the scope for various shortcuts. However, not all times touchpad brings productivity as it can also encounter some issue every now and then. One of these issues has been reported on a couple of Lenovo laptops that use touchpad drivers from the Alps Pointing Device. According to the reports, an error saying, “Set user settings to driver failed” when they use the touchpad. This type of error on the touchpad usually occurs when a computer boots up and it could be caused by a faulty update on the Alps pointing device driver which is being installed in the background. To fix this error on the touchpad, you could try to disable the Alps pointing device entry from the MSConfig or you could try to get the latest version of the driver or uninstall the driver altogether. Before you proceed with the troubleshooting tips given below, make sure that you create a System Restore point first. Once you have that covered, proceed to the following options.

Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:

• In the Start Search box, type “MSConfig” and select System Configuration from the search results.
• Next, go to the Services tab and look for the Alps pointing device entry from the list that appears, and uncheck it.
• Then click the Apply and OK buttons to save the changes made.
• Now restart your computer and see if the error in the touchpad is now fixed.

Option 2 – Try to download and install the latest version of the driver

The next option you can check out to fix the error is to download and install the latest version of the driver from the official website of Lenovo support. Note that an updated version of the touchpad driver will most likely get rid of the error. However, you have to make sure that the version you’re going to get is compatible with your existing Windows version.

Option 3 – Try to uninstall the Alps Pointing device driver

If the first two given options didn’t work, you can try uninstalling the Alps Pointing-device driver instead. You can do this under the Mice and other pointing devices section. After you uninstall the driver, restart your computer and delete the driver’s leftover folder inside this location in File Explorer (C:/Program Files). Once you’re done, restart your computer and check if the error is now gone. Keep in mind that after you’ve uninstalled the driver, any extra configuration features that Lenovo drivers offered before the uninstallation will no longer be available.

Error 12031 - What is it?

Error 12031 indicates that the connection with the server has been reset or is not properly connected. In other words, it signifies that the File Transfer Protocol which is the standard network protocol that is used to transfer files from one host to another over the internet is either reset or not working properly. For example, if you are using a wireless adapter, then you may experience this error code when the adapter loses its association with the access point. The error code is often displayed in the following format:

• "ERROR_INTERNET_CONNECTION_RESET"
• "Cannot Connect to the FTP Server"

Solution

Error Causes

Though the error 12031 is largely caused by poor internet connection and failure to obtain files from the FTP server, however, sometimes the error may be caused by invalid registry entries and outdated drivers. Furthermore, it may also be a Firewall issue.

Further Information and Manual Repair

To resolve this issue on your system, we have listed down the best and easy DIY solutions. These solutions are simple to perform and do not require any kind of technical expertise or knowledge. Just follow the steps and you will be able to resolve it in a couple of minutes.

Solution 1: Disable Firewall

If you are unable to connect to the server and you encounter the error code 12031 on your system, then to resolve this issue, disable the Firewall on your PC.

Solution 2: Reset IE (Internet Explorer) Settings

This error is typically experienced by IE7 users.  If you can’t access some websites in Internet Explorer and you come across a 12031 error code, then try resetting your IE settings. To do this, open Internet Explorer, click on tools, and then click on Internet Options. Now go to the advanced tab and select Use Passive FTP. After checking the box, exit and then try accessing those sites that were not accessible before. If after modifying IE settings you are able to access the sites without any error message display, then this means the error is resolved. Nonetheless, if the error still persists, then the error could be generated due to invalid registry entries.

Solution3: Download and Run Restoro

To remove invalid registry entries from your system and resolve the 12031 error immediately, it is advisable to download and run Restoro. This is a new, cutting-edge, and multi-functional PC repair tool integrated with multiple utilities like a powerful registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility scans your PC for all registry errors. It wipes out unnecessary files, bad and invalid registry entries, repairs damaged files, and restores the registry thereby resolving the 12031 error on your PC. This error tool has a user-friendly interface and simple navigations. It is easy to use and compatible with all Windows versions. In addition to this, you can also use it to scan for malicious software and remove malware. It also functions as a system optimizer and boosts your computer’s speed dramatically. Click here to download Restoro on your PC and resolve error 12031 right away!

Strange and anxious message no internet, secured can happen even during when everything is ok and you do indeed have internet. So in order to fix this issue please keep on reading.

Reset Router

Most a simple and most straightforward solution and 80% of the time it works like a charm. Before trying other solutions, try this simple one.

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Run the Networking Troubleshooter

1. Run the build-in Windows 10 troubleshooter for networking.
2. To do this, right-click Start then select Settings
3. In the Settings window, click Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections > Run the troubleshooter then follow the instructions

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Device Manager solution

The Windows device manager is the place where you can update, disable and re-enable, and reinstall your devices, including the network adapter which is most likely the cause of this issue. In Device Manager, click Network adapters then locate your network adapter and right-click on it Do the following things in order presented:

1. Update driver.
2. Disable device, enable Flight mode in the taskbar, reboot PC, then Enable device and turn off Flight mode.
3. Uninstall device, reboot PC, reinstall the device if it was not installed automatically

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Refresh IP Configuration

Refreshing your IP configuration reassigns your IP address, which will fix the problem if it was down to your IP allocation issues Open the Command Prompt, then enter the following commands:

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Reset Winsock

There are a couple of other things you can try in the command prompt. The Winsock protocol controls a big chunk of your computer’s communication with network services and resetting it will reset many of those under-the-hood elements to their default settings. Enter the following into the command prompt:

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Fix Connection’s Properties

Click the Wi-Fi (or Ethernet) connection icon in the taskbar, then Network & Internet Settings. In the new window, click Change adapter options then right-click the affected connection and click Properties. In the Properties window, make sure all the following boxes are ticked:

• Client for Microsoft Networks
• File and Printer Sharing
• Internet Protocol Version 4
• Internet Protocol Version 6
• Link-layer Topology Discovery Responder

Click OK and restart PC.

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Disable iPv6

IPv6 is the relatively new Internet protocol that more and more PCs are using due to the fact that the number of available IPv4 addresses is simply running out. Not all networking equipment and ISPs play nice with iPv6, however, so if you have this switched on, then it could be interfering with your connection. If you suspect this might be the issue, uncheck the IPv6 box under your connection’s Properties.