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Error Code 0xC1900101, 0x4000D - What Is It?

Error Code 0xC1900101, 0x4000D is not very common among the many error codes emerging when updating to Windows 10. It is specific to Windows 7 users who try to upgrade to Windows 10 system.

This error hinders Windows 7 users to install the Windows 10 update. Once the update is launched, the process will go smoothly until a certain percentage (normally upon hitting 70% or more) and then it gets stuck. The user will then see a notification stating: “The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation.”

You’ll be able to get past the error after a while. The error message will disappear and continue with the configuration process. But, not for long as it will reoccur at around 90% of installation with another error message saying: “The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”

Solution

Error Causes

You’re most likely to encounter Error Code 0xC1900101 – 0x4000D when you upgrade to Windows 10 using a USB drive. There are several reasons why this update-related error happens such as wrong update, incompatibility with an antivirus program, or incompatibilities with some software.

Further Information and Manual Repair

In attempting to fix error code-related problems, it is best to do manual repair methods. Employing repair methods manually can help users pinpoint the root causes of the issues they are encountering and apply permanent solutions to fix the problem.

While every Windows user can do most manual repair methods, there are certain cases where help from a Windows expert is needed. If you’re not confident in employing the manual repair methods yourself, you can always consider seeking help from a professional Windows technician who is equipped with enough knowledge to address any issues you are facing or you can just simply use a powerful automated tool.

In fixing Error Code 0xC1900101 – 0x4000D, you can try doing any of the following manual repair methods:

Method One: Disable Background Applications

Error Code 0xC1900101-0x4000D probably occurs when there are programs running in the background of the system as you are in the process of updating. On that note, you must ensure that any programs running in the background must be disabled through Task Manager.

1. Press Ctrl+Alt+Del then choose Task Manager.
2. Right-click on all background applications then chooses End Task to close the apps.

NOTE: If there are any processes you are unfamiliar with, you can always right-click that process then “search online.” Be careful not to end “Windows process” tasks under the “Type” column as it might cause further problems.

3. Restart your device then proceed to Windows 10 system upgrading.

Method Two: Uninstall Anti-Malware Tools

Anti-malware tools normally trigger problems since they consist of files that are possibly incompatible with some software. If Error Code 0xc1900101-0x4000d is caused by incompatibility with an antivirus program, follow the following steps:

1. Open the Control Panel then choose System and Security.
2. Select Windows Solution Center.
3. Click Security to locate your antivirus.
4. Once you’ve located your antivirus, click on it then choose
5. Restart your device then check if it eliminates the problem.

Method Three: Install System Updates

1. Click on the Start menu then select System and Security – Windows Updates.
2. Choose Check for updates.
3. If there are any required updates detected by the system, select them all then choose Install Updates.
4. Restart your device.

Method Four: Check System For Any Incompatibilities

In doing this method, you need to use the System Readiness tool.

1. Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821).
2. Once the download is finished, open Windows 6.1-KB947821-v34-x64.msu
3. Run the program to check for any incompatibilities in your system.

NOTE: The process might take a while depending on the speed of your device.

4. If there are no results found, you can now try updating again to Windows 10. However, if there are any issues found, you need to have them fixed first.

Method Five: Download A Powerful Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Windows Updates are important and though it is not recommended for any user to turn it off completely, there are just some remote cases where you might have to keep it off. Such are the cases when you want to use your Windows 10 computer just for gaming and you don’t want Windows Update to interrupt it because of some messy driver update. A lot of users have in fact want to disable Windows 10 updates completely. Although you can always use the built-in option to delay Windows Updates or make Windows 10 inform you before downloading the updates, however, there are instances when Windows 10 Update may enable itself even after you turn it off or delay it. To resolve this issue, read on. You may have to disable the Windows Update Medic Service if Windows Update just keeps on starting and turning itself back on even after turning it off in Windows 10 on top of turning off the Automatic Windows Update Service or wuauserv and setting a Guest Log on. To get started, refer to the instructions prepared below.

Option 1 – Change the Log on account of the Windows Update Service

It appears that one of the major upgrades in Windows 10 has made sure that Windows 10 enables back the Windows Update Service all on its own even if the service has been set to disable by the administrator. And that’s the important thing here, Windows 10 uses admin credentials in order to ensure that it can re-enable the Windows Update Service each time it is in a disabled state. So in this fix, you can prevent the Windows Update Service from changing the account credentials used to run it.

• Tap the Win + R keys to open the Run prompt with admin privileges.
• Then type “services.msc” and click OK or hit Enter to open Services.
• After that, locate the Windows Update Service from the list. Once you see it, double-click on it to open its Properties.
• From there, click the Stop button to stop the service.
• Next, go to the Log On tab and select the “Log on as ‘Guest” option which is the Guest account.
• Just leave the password blank and then click Apply to save the changes made.

Note: After you made the changes, every time the Windows 10 Update Service attempts to run, you might get an error message that states, “Windows could not start the Service” or “The account specified for this service is different from the account specified for other services running in the same process”. This is what makes this fix a lot better compared to other software or batch file to keep turning off the Windows Update Service. You did not exactly disable the service but you just changed the account used to run the Windows Update service and since there is a password, the service never really works. On the other hand, Windows Defender can’t be stopped using this trick as it will keep getting an update.

Option 2 – Try to disable the Windows Update Medic Service using the Windows Update Blocker

Aside from changing the Log on account of the Windows Update Service, there is also another way you can prevent the service from enabling itself after you disable it. This alternative you can use is the Windows Update Blocker. This is a new Windows Service that was introduced in the recent Windows 10 versions. You can use this service to disable the service.

If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004 To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
• Now run the Remove Package program to remove the concerned update and package.

dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart

• Now restart your computer and log back in.
• After that, run the following command:

Dism.exe /online /Cleanup-Image /StartComponentCleanup

• Then scan for updates.

Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

External hard drives have become essentials as they store data. However, they are also prone to issues and one of them is the “The device is not ready”. You could encounter this error when you try to access your connected hard drive. This error won’t allow you to access the contents of your hard drive so unless you fix it, you won’t be able to access any of the files on your hard drive. One of the most likely causes of this error is a hardware defect. Aside from that, it could also be due to loose connections, obsolete device drivers, as well as compatibility issues between the operating system and the hard drive. Before you start troubleshooting the problem, you need to determine if you were able to access your hard drive before you encountered the error or not. If not, you need to check the compatibility of the device with your operating system as it could be the reason why you’re getting the error. There are several potential fixes you can check out to fix this error. You can try to check the hardware connections, run the built-in Hardware and Devices troubleshooter, as well as the USB troubleshooter. You could also run the CHKDSK utility or update the drivers of the device or the USB drivers.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 3 – Run the CHKDSK utility

As you know, the CHKDSK utility can help you in identifying the bad sectors in a drive and fix them automatically. Thus, you can run it to fix the “The device is not ready” error when you connect your USB drive to your computer.

• Open Command Prompt with admin privileges.
• Next, type and enter this command to execute it: chkdsk /f <drive>
• Now, wait until the process is completed and exit Command Prompt.
• Restart your computer and try connecting the USB drive again and see if the error is fixed.

Option 4 – Try to update the drivers of the device

Although you can always update the device drivers using the Device Manager, you might want to try downloading the latest set of drivers directly from the manufacturer’s website. Once you’ve downloaded them, install them right away and then correct the external hard drive.

Option 5 – Update or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 6 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

One of the most popular and most used web browsers commonly used by Windows users is Google Chrome. This well-known web browser has been introducing various features recently in order to stay at the top. However, it makes the web browser a lot more complex and thus prone to errors. Although this may not be a big deal, it can be quite annoying as it can interrupt your web browsing. There are various errors that can come up with this level of complexity of the web browser. One of these errors is the “This site can’t be loaded from the cache, ERR_CACHE_MISS” error message that can suddenly appear while you browse the web using your Google Chrome browser on your Windows 10 PC. Take note that when you encounter this particular error, there really is no direct fault in the Chrome browser as there are also issues with caching the website data locally in the computer. Moreover, this error can also occur when a website is coded in an incorrect manner or if there are some browser extensions or toolbars that are in conflict with the proper functioning of the website. To fix the ERR_CACHE_MISS error in Google Chrome, refer to the possible solutions laid out below.

Option 1 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_CACHE_MISS. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try using the Developer Tools

You can also try using the Developer tools in Google Chrome to help you fix the ERR_CACHE_MISS error. Refer to the steps below to do so.

• Open Google Chrome.
• Tap the Ctrl + Shift + I keys on your keyboard and then tap the F1 key to open the Settings tab inside the Chrome Developer Tools.
• Next, select the Disable cache option while DevTools is open and apply those settings.
• After that, refresh your browser and check if the entries you’ve seen previously in the Network tab are gone.
• Now try to load the same webpage again and see if the problem is resolved.

Option 3 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_CACHE_MISS error. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 4 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

As you know, storage devices are an important part of the computer system for porting, saving, and extracting data files. And for you to differentiate between storage devices on your computer system, each one of the storage devices is labeled with a unique number referred to as Disk Signature for identification. The unique disk identifier is stored as a part of the MBR or Master Boot Record. Disk signature is used by operating systems in order to identify and set apart different data storage devices and hard disk drives in the computer for data access. These days, Disk cloning has become a regular practice in upgrading to larger hard disk drives. Drives are cloned in order to produce a similar copy to use both the original drive and cloned copy together. Moreover, lots of virtualization tools are being used to virtualize the physical hard disk drives to create virtual hard disk drives and several virtual machine clones that are created with the existing virtual hard disk drives. And since these are identical copies, chances these copies may have identical disk signatures. As a result, when you use both disks that have identical signatures at the same time you run into the Disk Signature Collision problem. This kind of problem does not often occur as the Windows system does not really allow two disks to function simultaneously when they have the same disk signature. When you encounter a Disk Collision problem in your Windows 10 computer, you may see the following error messages:

• The boot selection failed because a required device is inaccessible
• The disk is offline because it has a signature collision
• This disk is offline because it has a signature collision with another disk that is online

You can fix the disk collision problem by changing the disk signature which you can achieve using the command line utility diskpart in Windows PowerShell or Command Prompt or using Windows Disk Management utility. To fix the disk collision problem, you can make use of the command-line utility called diskpart in Windows PowerShell or Command Prompt to view and change the signature, or can make use of Master Boot record in the Windows Registry. You can also make use of Windows Disk Management Utility to change the signature. Simply follow the given options below to change the disk signature either way.

Option 1 – Change Disk Signature via Diskpart

• Type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option.
• After that, type the “diskpart” command and hit Enter to open Diskpart.
• Next, type the “list disk” command to display all the disks available in the system.
• Next, take note of the problematic disk number with the status Offline from the list and then type the “Select disk x” command where x is the offline disk to select the offline disk. For instance, if you type “select disk 1”, it will display the “Disk 1 is now the selected disk” message.
• Now type the “Uniqueid disk” command to display the disk signature and to change the disk’s signature and set the disk online, type the “unique disk ID= (New signature)” where (New signature) is the new ID in hexadecimal. For instance, you can set the new id as “unique disk ID= 1456ACBD”.

Note: If you have given the wrong format ID, the command prompt will display the following error:

“The specified identifier is not in the correct format. Type the identifier in the correct format: in hexadecimal form for an MBR disk or as a GUID for a GPT disk.”

• After you’re done, the disk will be online, and then restart your computer.

Option 2 – Change Disk Signature via Disk Management Utility

• Tap the Win + R keys to open the Run dialog box and then type “diskmgmt.msc” and hit Enter or click OK to open Disk Management.
• Next, right-click on the disk that is marked as Missing or Offline.
• After that, select the Online command from the drop-down menu.
• Then from the selecting option Online, Windows will generate a new disk signature.

Error Code 0xc0000142, What is it?

Error code 0xc0000142 is an error code that affects Windows 10 users. It often occurs when users attempt to run Windows applications. The message in the application error box allows users to recognize the error as it states that “the application was unable to start correctly (0xc0000142).” Common symptoms of this error code include the following:

• Inability to start applications
• Inability to completely run Windows applications
• The appearance of error code 0xc0000142 message box

Error Causes

Error code 0xc0000142 in Windows 10 is often caused by issues related to startup programs, corrupted files or other applications. To address this issue, the source of the issue needs to be located. But how will users be able to do this while the error code is present?

Further Information and Manual Repair

To fix error code 0xc0000142 users will need to employ at least one manual repair procedure. This may include checking your system for corrupt files through tools like Microsoft’s System File Checker (SFC). If you are uncertain of your skills or prefer to get professional support, contact a Windows repair technician to assist you.

The top three methods to resolve error code 0xc0000142 include the following:

Method One: Perform a Clean Boot

A clean boot is one of the most basic procedures you can run to solve a Windows-based error code of this nature. It works by identifying whether or not conflict among startup programs is preventing Windows applications from running properly. This occurs through a clean boot process involving Windows using a minimal set of drivers and startup programs when you reboot.

Here is what you’ll need to do:

• Step one: Go to Start and type msconfig
• Step two: Right-click and select System Configuration
• Step three: Select Service tab and click Hide all Microsoft Services then click Disable all.
• Step four: Click Startup tab within the System Configuration dialog box.
• Step five: Select Open Task Manager
• Step six: Within the Startup tab of Task Manager, select Disable for each Startup item, then close Task Manager.
• Step seven: Click OK on the Startup tab of System Configuration.
• Step eight: Restart your computer.

This method resolves software conflict arising when you attempt to update, run a program or simply use your operating system. However, if error code 0xc0000142 remains unresolved after you restart your machine, follow the next step below.

Method Two: Run a System File Checker Scan

System File Checker (SFC) is a utility tool built into the Windows 10 operating system, as well as other versions of Windows, to detect and repair corrupted system files. Since corrupted system files can result in error code 0xc0000142, run this tool by following the steps below:

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Right-click and select Administrator
• Step three: Check for and repair corrupted system files. Simply type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

Once these procedures are followed, the System File Checker tool will automatically scan your machine, and find and repair corrupted files. If this is the source or underlying cause of error code 0xc0000142 on your system, the error code will be resolved. However, if the source of the issue is not due to corruption in our system or is simply a more complicated issue try the next method highlighted below.

If you suddenly noticed that your Onscreen keyboard in Windows 10 has become completely white or transparent for some reason, then you’ve come to the right place as this post will guide you on what you can do to resolve this kind of issue in your computer. As you know, the on-screen keyboard is included in Windows 10 and has an executable file named “osk.exe”. The on-screen keyboard is a part of the Ease of Access feature in Windows 10 which allows users to navigate the computer with the help of the mouse instead of the physical keyboard. However, there are times when you might encounter some issues when using the on-screen keyboard. One of the issues reported recently is that the on-screen keyboard becomes transparent or it only displays the borders but there is no way for you to access it. You also won’t be able to move it from the view completely. To fix this problem, there are several suggestions you can check out. You can try to check the Fade button or run the Windows Touch Keyboard troubleshooter. You can also restart its process in the Task Manager. For more details, refer to each one of the given options below.

Option 1 – Try to check the Fade button

The first thing you can do is to check the Fade button on the on-screen keyboard. You can find it at the bottom right corner of the keyboard. If it is enabled, then it’s probably the reason why your on-screen keyboard is transparent as it lets it fade in the background. Thus, you have to disable it to resolve the problem.

Option 2 – Try to run the Windows Touch Keyboard troubleshooter

The next option you can check out is running the Windows Touch Keyboard troubleshooter. This troubleshooter will help you identify the problem and would fix them automatically.

Option 3 – Try to restart the process of the on-screen keyboard via Task Manager

The next thing you can do is to restart the on-screen keyboard’s process in the Task Manager. Just follow the steps below.

• First, tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and look for the option that says, “Accessibility On-screen Keyboard”.
• Once you found it, click on the drop-down arrow next to it and right click on the “On-screen Keyboard” option, and select End task to end its process.
• After that, tap the Win + R keys to launch the Run utility and type “osk.exe” in the field, and then hit Enter to open the on-screen keyboard.

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

• Inability to open or run apps downloaded from the Windows store
• The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Error Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

• net stop wuauserv
• cd/windows
• rename SoftwareDistribution SoftwareDistribution.bck
• net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If you encounter an error message saying, “ERR SSL VERSION OR CIPHER MISMATCH” while visiting a website, then it is not primarily your fault as an end-user. In fact, it can happen on any website like Chrome, Edge, Firefox, and even Internet Explorer. Getting this error means that the website you are visiting is using an SSL certificate which your browser seems to be rejected because there is some issue with the certificate. It is also possible that the certificate that’s downloaded on your computer is corrupted or that your computer configuration for TSL/SSL is misconfigured. Here are the complete details of the error message:

“A secure connection cannot be established because this site uses an unsupported protocol, Error code ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

To resolve the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error, refer to the options given below and see which one works for you.

Option 1 – Try to access the website with the only HTTP

The first thing you can do is to try accessing the website using HTTP instead of HTTPS. If you can open the website using HTTP then it means that the problem is in the website itself. And if you are the website owner, you can check the following:

• Check if your website’s SSL certificate name is mismatched. Here you need to ensure that the name and alias of the websites match with the actual website URL where the certificate is installed.
• Second, check if your server is using the RC4 Cipher. If it is, then you need to fix that.

On the other hand, you may also check if your CDN also supports SSL since most of the CDN nowadays supports SSL. All you have to do is configure it correctly and it should be good to go.

Option 2 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR SSL VERSION OR CIPHER MISMATCH error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

• Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
• Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
• From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
• Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

• Open Firefox and in the address bar, type “about:config” and hit Enter.
• If a warning appears, just click on the “I accept the risk!” button to proceed.
• Next, type in “TLS” in the search field and hit Enter.
• Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
• Now click OK and restart Firefox and do the same thing with SSL.