INET_E_RESOURCE_NOT_FOUND

Updating your Windows 10 computer isn’t always as easy as it should be since there are times when you might encounter some errors along the way. One of these errors is the error code 0x80246017 that comes with the error message “WU_E_DM_UNAUTHORIZED_LOCAL_USER”. According to Microsoft, the cause of this particular Windows Update error is that “The download failed because the local user was denied authorization to download the content”. So if you got this error when you tried updating your computer, read on as this post will provide you some suggestions on how you can fix it. Before you troubleshoot the problem using the options given below, make sure that you are logged in as administrator. If you are already logged in as an administrator, follow each one of the options carefully.

Option 1 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
• After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 2 – Try to grant Full Control of the System Volume Information directory

• First, tap the Win + X key combination and then select Command Prompt (Admin) from the given menu.
• After opening Command Prompt with admin privileges, type the following command and tap Enter to execute it:

c md.exe /c takeown /f "C:System Volume Information*" /R /D Y && icacls "C:System Volume Information*" /grant:R SYSTEM:F /T /C /L

• Once the command is executed, it will run a batch of tasks and will show each one of their statuses on the command line window and once they’re done, exit Command Prompt.
• Now restart your computer and see if it fixed the problem or not.

Option 3 – Try to disable your antivirus program or Firewall

Disabling the antivirus program or Firewall or any other security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
• Once it’s done, restart your computer.

Option 5– Run the Windows Update Troubleshooter

If the DISM tool didn’t work in fixing the error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including the Windows Update error code 0x80246017. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows Update error code 0x80246017. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

If you suddenly receive an error saying, “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” when browsing the web, then this means that the DNS lookup has failed. This kind of error is one of the most commons ones you can encounter while using the Chrome browser. And since it’s a pretty common error, the solutions for this one are pretty easy as well.

Option 1 – Disable both the Antivirus and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects. Thus, you need to disable these programs temporarily as it might be the reason why you’re getting the “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” error in Chrome.

Option 2 – Check the Network Cables and restart the router then reconnect

Of course, the next thing you have to do is to check if the network cables connected to your computer or router are properly connected. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try removing the Proxy

Removing the Proxy might also help you in fixing the ERR_NAME_NOT_RESOLVED error in Chrome. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Disable Prefetch in Chrome

In case you don’t know, Google makes use of a prediction service that helps users in completing searches and typing URLs in the address bar. This prediction service uses the already resolve IP address to connect to the website you’ve already visited. Thus, it would be better if you disable it in cases like this one.

• Open Chrome’s Settings.
• Next, go to Privacy and Security then look for “Prefetch”.
• After finding Prefetch, toggle off the “Use a prediction service to help complete searches and URLs typed in the address bar” setting and then restart Chrome.

Option 6 – Flush the DNS, reset Winsock and then reset TCP/IP

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 7 – Try using the Google Public DNS

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 8 – Reset Chrome

Resetting Chrome can also help you fix the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Windows Updates are checked for their validity every time they are downloaded from Microsoft servers just like how browsers check websites for a valid certificate. And so if you got an error message saying, “ Some update files aren’t signed correctly, error code 0x800b0109 ” while trying to update your computer, it indicates that the Windows service was unable to verify the validity of the Windows Update. To fix this error, you can try out the options prepared in this post.

Option 1 – Reboot your computer and try again

Save your work and reboot your computer and then try checking for updates again. In some cases, all you need is a restart to fix errors like error code 0x800b0109.

Option 2 – Try to update Windows after an hour or so

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it an hour or so before trying to run Windows Update again.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Delete the contents in the Temporary folder

You can also try deleting the contents in the Temporary folder – all the downloaded, pending, or failed Windows 10 updates. You can do that using the simple and easy steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “%temp%” in the field and press Enter to open the Temporary folder.
• After that, select all the folders and files within the Temp folder and delete all of them.

Option 5 – Clear the contents in the Software distribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

If we are to believe news from Intel, new series of processors based on Alder Lake architecture are about to be released somewhere in October. Alder Lake is the 12^th Generation Core of Intel processors and it is meant to have all advantages of the current CPU structure. I9 is aimed to pack a punch against its competitors with technology including eight high-performance Golden Cove cores (P-cores) with Hyper-Threading and eight energy-efficient Goldmont (E-cores) equipped with a 30MB L3 cache and operating at high clock speeds. During the benchmark test, the new CPU outperformed all of Intel’s previous Rocket Lake structure processors which is logically expected but the big surprise came from results that indicate better performance than Apple’s new M1 processor even in single-threaded performance which is supposed to be best in that field. Another surprise was really beating AMD Ryzen 9 in each field. If we take into account that i9 has 16 cores in total and can process 24 threads against Ryzen 9 with 16 Cores and 32 threads this is an impressive feature. Now truth to be told Alder lake has massive L3 cache and microarchitectural advantages and consumes much more power but the results of performance are high. Also, note that this early CPU is not really a mass production one and maybe some things will still change but early results are very satisfactory. We will see what will price tag be since in this age of shortage and competition that will also play a big role in its overall success. Speaking of competition I eagerly await AMD’s response to this, in any way it seems that the CPU market is for some turbulence which is always a good thing for the final customer and I welcome it.

In previous versions of Windows changing the system, the font was a pretty straightforward process, but it seems Microsoft did not want this feature to keep for whatever reason and there is no option as of the time of the writing of this article to do it in standard options in Windows 10. But do not worry, you are still able to customize your Windows and choose which font would you like to see inside it in all of its dialogs. You can choose whichever font you desire, the only prerequisite is it to be installed on your system. This guide will require you to change values in the registry of Windows itself so please follow step-by-step instructions and always make a backup of the registry before changing it in order to prevent some permanent Windows issues. All of that being said, let's start.

Setting new font

First thing is to open notepad, in the notepad paste the next block of code:

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts] "Segoe UI (TrueType)"="" "Segoe UI Bold (TrueType)"="" "Segoe UI Bold Italic (TrueType)"="" "Segoe UI Italic (TrueType)"="" "Segoe UI Light (TrueType)"="" "Segoe UI Semibold (TrueType)"="" "Segoe UI Symbol (TrueType)"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes] "Segoe UI"="NEW_FONT"

Where in "Segoe UI"="NEW_FONT" instead of NEW_FONT you need to write the exact name of the font that you wish to use as a system font. Once you have replaced the default system font with your desired one, go to File and save as, from file type drop-down menu, choose all files and save this file as .REG type giving it whatever name you wish. When the file is saved, close notepad, right-click on the saved file and choose the merge option. Confirm with YES and click on OK. Reboot your system and your Windows will now use the font of your choice as its default system font.

Restoring default font

If you wish to return the old default system font as it was, follow the same steps but in your notepad paste this code:

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts] "Segoe UI (TrueType)"="segoeui.ttf" "Segoe UI Black (TrueType)"="seguibl.ttf" "Segoe UI Black Italic (TrueType)"="seguibli.ttf" "Segoe UI Bold (TrueType)"="segoeuib.ttf" "Segoe UI Bold Italic (TrueType)"="segoeuiz.ttf" "Segoe UI Emoji (TrueType)"="seguiemj.ttf" "Segoe UI Historic (TrueType)"="seguihis.ttf" "Segoe UI Italic (TrueType)"="segoeuii.ttf" "Segoe UI Light (TrueType)"="segoeuil.ttf" "Segoe UI Light Italic (TrueType)"="seguili.ttf" "Segoe UI Semibold (TrueType)"="seguisb.ttf" "Segoe UI Semibold Italic (TrueType)"="seguisbi.ttf" "Segoe UI Semilight (TrueType)"="segoeuisl.ttf" "Segoe UI Semilight Italic (TrueType)"="seguisli.ttf" "Segoe UI Symbol (TrueType)"="seguisym.ttf" "Segoe MDL2 Assets (TrueType)"="segmdl2.ttf" "Segoe Print (TrueType)"="segoepr.ttf" "Segoe Print Bold (TrueType)"="segoeprb.ttf" "Segoe Script (TrueType)"="segoesc.ttf" "Segoe Script Bold (TrueType)"="segoescb.ttf" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes] "Segoe UI"=-

Reboot your system and your Windows will now revert the font of your choice as its default system font.

Many users would probably agree that the Windows Media Player, in most cases, is a lot better than the Groove. Although it is understandable why the Groove Music app was created, it may be time for Microsoft to bring its focus back on Windows Media Player. Even more, so that some users are experiencing an issue where they were not able to play their playlist in the Windows Media Player on their Windows 10 PCs. One particular user claimed that when he removed his music from the C drive and transferred them to the C drive for some reason he didn’t state. Right after he did that, any attempts to play songs in the Windows Media Player just don’t seem to work. Transferring music to a different location shouldn’t cause any issue but for some unknown reason, it did. According to security experts, the reason why the Windows Media Player didn’t play the playlist is that it still believes that the songs are still located in the C drive when they’re really not. So the question here is, how can you get the Windows Media Player to recognize the exact and correct location of the songs? Worry not, for this post will show you how exactly you can do that. Carefully follow each one of the instructions given below to fix the Windows Media Player issue.

Option 1 – Try running the WMP Troubleshooters

In case there are any issues with the Windows Media Player, you can always count on the WMP Troubleshooters to fix the problem for you. These built-in troubleshooters, namely, Windows Media Player Library and Windows Media Player DVD Troubleshooters can help you fix the problem, so run them both and see if you can now play those songs or not.

Option 2 – Try rebuilding the Windows Media Player Database

If the first option didn’t work for you, you might have to rebuild the Windows Media Player database. You can do this by following the steps below.

• Tap the Win + R keys at the same time to open the Run dialog box.
• After that, copy and paste this command in the field: %userprofile%Local SettingsApplication DataMicrosoftMedia Player
• Once you’ve pasted the command, hit Enter then you will see a new File Explorer which is the folder for the Media Player. You will have to delete every item in this folder, except for the folders. Meaning to say, you must only delete the individual contents inside but not the folders.
• Now launch the Windows Media Player again and watch as it rebuilds the music library automatically.

What Is Error 1713?

Error 1713 is essentially a programming error. It has specifically been designed in Microsoft applications. This is intended to allow customers to continue using the appropriate setup tool. The error can be quite annoying and is used by manufacturers to determine what caused the error so that counteractive methods can be employed. The number 1713 is simply the hexadecimal code that informs where the instruction was loaded when the error occurred.

Solution

Error Causes

As far as the causes of Error 1713 are in question, the primary cause is damaged, misconfigured, or corrupt windows system files. There are several other factors that lead to the occurrence of Error 1713. For instance, if the applications or hardware on your system has been improperly deleted, installed, or uninstalled, Error 1713 will occur. Similarly, Error 1713 is triggered when the computer has recovered from an attack by some virus, spyware, malware, or adware only recently. This attack corrupts the file and so the error appears. Incorrect system shutdown can also be blamed for this error. All the scenarios listed above actually damages the registry entries in Windows system files. The corrupt or damaged files will then lead to improperly linked or missing information. It goes without saying that such problems will keep the applications from performing in the desired manner and this makes it even more crucial to fix this error as soon as it appears.

Further Information and Manual Repair

Two of the most useful workarounds for Error 1713 are listed below.

• This solution is for advanced users. Restart your computer. Log on to it as the admin in the safe mode. Now go to the Start button and follow this path All Programs-> Accessories-> System Tools->System Restore. Now an option will appear asking you to ‘Restore your computer to an earlier time’. Select it. This option will actually appear in a new window. Click Next. A list of restore points will be displayed to you. Select the most recent restore point before the occurrence of the error and press Next. Now click on the Next button that appears in the confirmation window. Restart your computer as soon as the restoration is finished.
• This solution is for novice users. Download a 1713 repair utility available online. Install this program and use it to scan your system. After the scan is complete, click on repair to fix the error.

On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.

Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.

Technical Details of CCleaner Malware Injection

First reported by Talos, the malware, which was hidden in the CCleaner installer without the publisher noticing (despite them being owned by Avast, a massive Anti-virus company), modified a core program DLL file to evade detection, and creates several registry keys. Not only were these files not flagged by any major Anti-Virus, but they were also even digitally signed by Piriform via their Symantec certificate, meaning your PC and security program would likely whitelist and trust the malicious installer. The malware gathers personal information on a user’s PC, including IP address and running programs, and sends it to a remote server. In our testing, the program sent data to IP 216.126.225.148.

Restore Your PC (If Possible)

As of the publication of this article, there have been no assurances given that updating or even uninstalling CCleaner will remove the malware is installed. The only action thus far has been shutting down the remote server where user data was being sent has been shut down by authorities. For this reason, it is best to remove the underlying malware separately, as its presence represents a serious security threat. Unfortunately, as this could have been installed as far back as August 15th, 2017, your System Restore points may not go back that far, or even if they do, restoring to such an outdated point may cause unintended problems with other programs you use and potentially lost files and data. Manually backing up files and doing a full format or clean Windows installation would likely be successful in fully removing the malware, but is extremely time-consuming and can be difficult for many PC users. Unfortunately, this makes a PC Restore or format an unattainable option for many.

Update CCleaner to the Latest Version

While CCleaner has told users to update to the latest version of the program. Prior to doing so, we recommend fully uninstall CCleaner, ensuring you check its program files folders and registry keys, manually deleting any remnants, and then re-downloading the latest version from the official site and reinstalling clean.

Hello and welcome to our user account notifications in Windows 10 tutorial where we will dive a little more into how you can control notification and behavior settings for your or someone else's user account in your Windows 10. If you are annoyed with confirmation windows each time you start a new application or install one please keep reading and I am sure you will find just the right setting for you. User account options are a little hidden and not so obvious, well at least not in Windows 10 compared to previous Windows versions. Since we will not be able to find them under typical and standard settings we will need to do few tricks in order to get to them.

Opening control panel

First thing is to press ⊞ WINDOWS + R on your keyboard so the run dialog window pops up on your desktop. Once run dialog is shown type in it control panel as shown in the picture and press OK If you have followed the steps precisely, you should be now in the control panel of Windows 10. Click on the top-right view and choose large icons. The Control panel will switch to a grid-like view, in the current view go to the far-right and almost bottom icon where it says User Accounts and click on it.

User account settings

Once the user account opens click on the bottom link which says Change User Account Control settings. Please note that you will need to be logged in as an administrator or have administrator privileges in order to change this setting. Once you click on the link you will be presented with a User account control slider on the left and a brief explanation on the right Here in the picture, we see Windows default setting and an explanation of when and how he will notify you. If you wish to turn all notifications linked to programs changing computer or you making windows changes, click on the left slider and bring it all the way to the bottom where it says never notify me. If you prefer some notifications try to find which of the remaining 3 settings best suit your needs. Once you are done and satisfied with your choice click on OK.

Error Code 0xc1900106  – What is it?

One of the most common errors encountered by Microsoft users upgrading from Windows 7 or Windows 8/8.1 to Windows 10 is the Error Code 0xc1900106. Microsoft users experience a failure in the installation process. Either they will be notified that the installation process was ended but failed or that Windows is not able to install the update.

Solution

Error Causes

More and more Windows users are having trouble upgrading their operating system to Windows 10. There are a lot of errors being encountered by users and one of them is the Error Code 0xc1900106. This error is normally due to the misconfigured system files. If a Windows user encounters this error, most likely their device has some registry problems.

Further Information and Manual Repair

Fixing error code-related issues could be best resolved to do manual repair methods. Applying repair methods manually can help Windows users address the root causes of the errors they encounter, as well as apply definite solutions to rectify the issue.

Most Windows users can be able to implement manual repair methods themselves but there are some cases where help from a Windows professional is needed. If you’re not a very tech-savvy person and not confident performing the manual repair methods yourself, it would be advisable to seek help from a professional Windows technician who is knowledgeable enough to address the errors or problems you are encountering. However, if you don’t want to resort to seeking help from a professional, you can also consider using a powerful automated tool.

In trying to fix Error Code 0xc1900106, here are the following manual repair methods you can take:

Method One: Custom Installation

1. Make a backup of your personal files
2. Users of Windows 8/8.1 should Refresh first then proceed to upgrade.
3. If the Refresh process does not work, reset your device then try again.
4. If resetting your device still does not work, you can proceed with a custom installation.
5. When your Windows installation media is ready, you need to choose to boot from CD, DVD, or USB drive to begin setup. (For example purposes, this article will discuss booting from DVD).
6. When your device is all set to boot from DVD, you will be prompted to Press any key to boot from CD or DVD…
7. Once you’ve pressed any key, the screen will show the Windows logo which might take a while. No need to worry though, as long as you can see the indicator, you’re good.
8. Choose your Language, Time, and Keyboard method from the drop-down menu then hit Next.
9. Click on the Install Now button then wait until Setup begins.
10. Tick on the I accept the license terms check box then select Next.
11. Choose Custom: Install Windows only (advanced)
12. Choose the Primary partition then select Next. You will be prompted by the following warning: The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows. Just click the OK button then wait as the Windows continue to install. Windows will restart once this phase of the setup completes and will reboot into setup once again.
13. At this point, Windows will detect and install your hardware. Once this finishes, Windows will restart again.

Method Two: Reset Windows Update Components

1. From your device’s desktop, hit Windows key + X to open the command prompt as admin.
2. Once the command prompt window appears, you can type or copy and paste the following commands (all at once):

net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause

3. Exit the command prompt.
4. After you reset the Windows Update components, see if you receive Windows Updates which includes the firmware updates for your computer.

Method Three: Ensure Windows is Updated

1. If you have an antivirus, make sure to disable it during the upgrade process.
2. Run Windows Update to check if the system is updated.
3. Ensure that the latest firmware and drivers are installed. To be able to do this, go to the computer manufacturer’s website or you can also try contacting company support.