How to place control panel in File explorer

Bluetooth Headset in Windows gets disconnected

Many Windows 10 users use a Bluetooth headset as these kinds of Audio devices, as you know, lack wires since wires tend to get entangled and break which could get quite inconvenient. This is why using a wireless headphone is more preferable since it’s much simpler, however, using a wireless headphone also means it comes with a charging requirement and if it fails to charge, there is no music or audio or anything that you need a Bluetooth headphone for. However, wireless headphones are also susceptible to problems as you might encounter some problems when connecting your wireless headphone to your Windows 10 computer. One of these problems include when you try to get sound from the wireless device but nothing happened. This indicates that the Bluetooth headphone is disconnected in some way for some unknown reason even if you’ve already plugged it in. Thus, if you encounter this scenario, then there are several options you need to check out to fix the problem. To start troubleshooting the problem, here are the options you need to use as a reference.

Option 1 – Try turning off the device and turning it back on

The first thing you can do to resolve the problem is to turn off your wireless audio device and wait for a couple of seconds before you turn it back on. In most cases, this should fix the problem. In fact, you can also try to unpair and pair the Bluetooth audio device and see if it fixes the problem or not.

Option 2 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:

First, right-click on the volume icon located on the system tray.
Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the built-in Bluetooth Troubleshooter. To do this, follow these steps:

Open the Windows 10 Settings.
Then go to Update & Security > Troubleshoot.
You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
Now follow the next screen options.

Option 4 – Try to update or reinstall the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble in removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

Tap the Win + X keys to open the Device Manager.
Next, look for the Bluetooth device and right-click on it.
Select the option “Update driver”.
After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

VirtualBox displays Black screen

If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:

In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
Click the OK button and then restart your computer.
Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:

Open VirtualBox on your computer and select the virtual machine.
Next, click on the Settings button and go to the Display section.
After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.

Fix Chrome ERR_BAD_SSL_CLIENT_AUTH_CERT

The Google Chrome browser checks the SSL Security Certificate of the website that you are trying to open. However, if Chrome is not able to check the certificate then you might encounter an error related to the SSL Certificates which you might face when browsing the web. This particular error is the ERR BAD SSL CLIENT AUTH CERT error which is caused by many factors such as the computer’s Time, Cached Data is corrupt, Date is out of sync, as well as third party software installed in your computer is the one that’s blocking the site and many more. The ERR_BAD_SSL_CLIENT_AUTH_CERT error might also be coming from the website’s end. It could be that the server is rejecting the certificate the client website is sending. The certificate might have already expired or the server may not trust its issuer – whichever the case may be, here are some options you can check out to fix the error.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the ERR_BAD_SSL_CLIENT_AUTH_CERT error. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

Right-click on the Taskbar and click on the Adjust Date and Time option.
Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try clearing the browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BAD_SSL_CLIENT_AUTH_CERT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

Open your Google Chrome browser.
After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
Now select every checkbox that you see and click on the Clear browsing data button.
Then restart your Chrome browser and check if you can now open any website or not.

Option 3 – Try to check and fix any possible conflicts with third-party programs

Third-party programs like internet protection software could be interrupting the connection and causing the error. For some unknown reason, your antivirus program or firewall might be detecting the webpage you are trying to open as malicious or with less credibility which is why it is blocking the browser from opening the website. To fix that, if you have third-party programs installed like VPN, security software, or any add-on, or firewall, you can disable them temporarily and see if it fixes the problem and you’re able to pull up the website. After a while, you have to enable them back and configure their settings so that the website won’t get blocked again.

Option 4 – Try enabling SSL 3 / TLS and disable QUIC Protocol

If you were using Google Chrome when you got the ERR_BAD_SSL_CLIENT_AUTH_CERT error, then you need to follow the protocol fixes for SSL3/TLS and QUIC which are usually some of the reasons that cause the SSL version / Cipher Mismatch. It also has a few fixes for Windows 10 computer where you can clear the certificates and make sure that your computer date and time is in sync with your time zone and so on. If you were using Edge or Internet Explorer when you got the error, then you have to follow the steps below.

Type “Internet” in the search box of your browser. After that, you should see the Internet Options from the search results.
Next, open the Internet Properties window and switch to the Advanced tab and then scroll down to the Security section.
From there, check the “Use TLS 1.1” checkbox as well as the “Use TLS 1.2” checkbox and then click OK to save the changes made.
Restart the browser.

On the other hand, if you were using Firefox when you go the error, here’s what you have to do.

Open Firefox and in the address bar, type “about:config” and hit Enter.
If a warning appears, just click on the “I accept the risk!” button to proceed.
Next, type in “TLS” in the search field and hit Enter.
Then look for “security.tls.version.min” and double click on it and set its integer value to 3 to force the protocol of TLS 1.3.
Now click OK and restart Firefox and do the same thing with SSL.

Option 5 – Try to update Google Chrome

You might also want to try updating your browser to its latest version and have it installed in your computer. After you install the update, check if you can now open the website you were trying to open earlier.

Option 6 – Get rid of any conflicting browser extensions

Open Chrome and press Alt + F keys.
Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
Click the Recycle bin and select Remove.
Restart Chrome and press Alt + F keys again.
Proceed to On Startup and mark Open a specific page or set of pages.
To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

Open Google Chrome, then tap the Alt + F keys.
After that, click on Settings.
Next, scroll down until you see the Advanced option, once you see it, click on it.
After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
Now restart Google Chrome.

iPhone Connects/Disconnects When Plugged In

If you own an iPhone, iPad, or iPod you might be aware of the phenomenon of connecting and disconnecting your device. In one moment device is connected and then it somehow loses connection and you have to plug in back again to be recognized. In this troubleshooting guide, we will address ways to eliminate this issue and to connect and have your devices working properly. We will go from the most common ones to the most uncommon so it is advisable to try solutions in order to how they are presented.

Check cable
The most common issue with this kind of behavior comes from a broken cable if you have the opportunity try another working cable to see if the device will behave differently. If everything is working fine with another cable, the issue is in the previous cable.
Check USB ports and Cable Jack
Usually, it is a cable issue, but it can also be a USB jack on cable or even a USB port on a PC, try putting the jack into another port to see if this will solve the issue.
Check device settings
From updates on your device comes a change of setting about privacy which can reflect on connection with the computer. In order to eliminate this, you will need to reset your device. Go to device settings and go to general Scroll down until you find the reset section and go into it In the reset, section click on reset location and privacy You will have to authenticate using your pin/passcode in order to complete the reset function Enter your passcode (or use any other authentication method you have chosen) and you can now reset the Location and Privacy settings. Click on reset Connect the device to PC and choose trust this device
Update iTunes
Outdated iTunes can also be a problem with this particular issue. Go to the apple website and download the latest version of iTunes or updating it via apple updater.

Windows Update Keeps Turning Off in Windows

Keeping your system updated is a must and Windows updates are definitely a great way to do that. These updates are essential since they provide important security and various fixes for bugs in your Windows 10 computer. However, there are plenty of instances when you encounter issues with Windows Updates and one of them is when the Windows Updates turn off automatically at random times. Some users reported that they saw a notification about Windows Updates being turned off. Note that the issue is not with the update itself since many users turned on the Windows Update and the system was properly updated. The issue is that the Windows Updates turned off all by itself. There could be several reasons why the Windows Updates turned off by themselves. It could be due to the antivirus program installed on your computer. Antivirus programs are known to cause issues with other programs, Windows updates components included. This can occur due to false positives as well as odd compatibility issues. Aside from antivirus programs, the Windows Update service itself could also be the root cause of the problem. There could be a corrupted file in the Windows Update folder or it could be that the Windows Update service wasn’t started properly. Any of these issues can be resolved by following the troubleshooting options given below. Make sure to follow each one of them carefully for better results.

Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Try to make some changes in the Registry

Tap the Wins key once and type in “command prompt” in the field.
From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
Next, type the following command and tap Enter:

reg add "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateAuto Update" /v AUOptions /t REG_DWORD /d 0 /f

After that, type the following command and hit Enter again:

sc config wuauserv start= auto

The command you entered will set the Windows Update to auto so you should be good to go.

Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

Open Command Prompt with admin privileges.
After that, type each one of the following commands and hit Enter after you key in one after the other.
- net stop wuauserv
- net stop cryptsvc
- net stop bits
- net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
- ren C:WindowsSoftwareDistribution SoftwareDistribution.old
- ren C:WindowsSystem32catroot2 Catroot2.old
Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
- net start wuauserv
- net start cryptsvc
- net start bits
- net start msiserver
Close Command Prompt and reboot your PC.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Win Firewall and third party Firewall are off

As you know, the Windows 10 operating system, as well as other Windows versions, comes with the Windows Firewall. In Windows 10, the firewall allows users to install and run a third-party firewall. This kind of firewall works independently to block any suspicious activity on your computer. However, recently, some users reported that they are getting a notification on the Startup saying,

“Windows Firewall and <Third party firewall name> Firewall are both turned off; tap or click to see available options”.

This particular error could be caused by a lot of factors but when you manually check the firewall, you’ll find that there really is nothing wrong with both the Windows Firewall and the third party firewall. So if both the Windows Firewall and third-party firewalls like McAfee, Comodo, and many others are both turned off in Windows 10, then you need to do several things to resolve the problem – you need to check the supporting services that are required and uninstall and then reinstall the third party firewall on your computer. For more instructions, refer to the options provided below.

Option 1 – Try enabling all the supporting services for the firewall

The first thing you can do to resolve the error with the firewall is to check all of its supporting services by following these steps:

Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
Next, look for the Windows Defender Firewall service among the given list of services.
Once you found it, make sure that its Startup Type is set to Automatic and that the status of the service is Running. So if it’s not running, just click on the Start button.
In addition, you also have to make sure that the following services’ status is set as follows:
- Xbox Live Networking Service: Manual
- Base Filtering Engine: Automatic
Once done, start the firewall again and check if the error is now fixed or not.

Option 2 – Try to uninstall and reinstall the third-party firewall

It is possible that the firewall error might be due to an error with the compatibility of the installation in Windows 10 and the third-party firewall. Thus, the next thing you can do is to uninstall the third-party firewall and then reinstall it again. Once you have uninstalled the third-party firewall, you can download its latest version from its official website and install it again. This should fix the error with the firewall.

Change Network from Public to Private error

You have the option to choose to configure the Network to Private or Public when you set it on Windows 10 PC. On the other hand, if the option to change the Network from Public to Private goes missing in Windows Settings then this post will surely help. You can find this setting under Settings > Network and Internet > Ethernet and appears when you click on it. If you are not able to see the option to change the network profile, then you either can’t open the settings, or the option to change it has been disabled. To resolve this issue, you can either use the Registry Editor or Windows PowerShell. Refer to the options given below for more details.

Option 1 – Change the Network Profile via Registry Editor

Changing the Network Profile can be done using the Registry Editor. But before you proceed, make sure that you create a System Restore Point first just in case. Refer to the steps below to do so.

Tap the Win + R keys to open the Run dialog box.
Then type “Regedit” in the field and hit Enter to open the Registry Editor.
After that, navigate to this key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListProfiles
Now expand the Profiles key folder located in the left pane to see one or more folders.
Next, expand each one of these folders and look for the “Description” sub-key which should match the name of your network.
After you find the Description sub-key, look for another sub-key named “Category” and double click on it to open it.
Now change its value from “0” to “1” to change the Network Profile from Public to Private.

Option 2 – Change the Network Profile via Windows PowerShell

Aside from the Windows Registry, you can also use Windows PowerShell in changing the Network Profile from Public to Private and so on. Take note that you have to use PowerShell with admin privileges. Just refer to the steps below to do so.

Tap the Win + X keys and then select the “PowerShell (Admin)” option.
Next, click on Yes if the User Account Control prompt appears.
After that, execute the commands listed below. Hit Enter right after you key in each one of them.
- Get-NetConnectionProfile
- Set-NetConnectionProfile -InterfaceIndex <index number> -NetworkCategory Private

Note: Since every Network Profile has an index number, you can check the label “Name” to identify the network that you want to change.

How to Fix Windows 10 Error Code 0x8024001b

Error Code 0x8024001b- What is it?

At its most basic level, Error Code 0x8024001b is an error that can cause problems with the installation and updates of software and operating system updates. The most common version of this error appears in Windows 10, but a similar error with a matching code number has been present in previous versions of the operating system, back through Windows 7.

Common symptoms include:

Programs freezing or locking up during use
The appearance of an error message regarding installation difficulties
Computer shutting down or freezing during operation
Difficulty in running multiple programs at the same time

Solution

Error Causes

There are two main causes for Error Code 0x8024001b, both of which are fairly simple: Updates needed for the Windows Update tool itself and software that causes Windows Update to fail during installations through conflicts in system files. While these may seem like technical issues, these problems are actually easily resolved with a few simple steps. The average user can use the methods listed below to fix the problems on their own.

Further Information and Manual Repair

For users who want to address Error Code 0x8024001b for themselves, the steps below can be followed to address the two primary causes for the error. If you have difficulty in completing these steps or are not confident in your computing skills and ability to follow the listed steps, contact a Windows repair technician.

Here are the top methods to resolve Error Code 0x8024001b on your own:

Method One: Check for Updates to Windows Update

In some cases, the Windows Update tool may need an update for itself. When you attempt to run updates or install wizards for other software, it can cause conflicts with the Windows Update process, slowing down your computer or causing it to freeze.

If you are attempting to run multiple installations or updates at the same time, it may also cause Error Code 0x8024001b to arise on your computer.

To resolve this issue, close out all programs, with the exception of the Windows Update tool. Within the tool, select “Check for Updates” and install any updates that are needed. When finished, you should restart your computer to ensure that all updates have been fully applied before attempting any other installations or updates.

Method Two: Uninstall Conflicting Software

Another problem that can cause Error Code 0x8024001b is the presence of conflicting software. If Error Code 0x8024001b has only recently appeared on your computer, consider removing any software that has been added to your computer, running the Windows Update process, and restarting your computer before attempting to reinstall the problem software.

With any method that you use, it is important to remember to keep your Windows Updates current at all times. This is the best way to avoid the appearance of Error Code 0x8024001b and similar errors in the future, as stacked up updates are more likely to cause issues and conflicts with your other installed software and operating system.

While there are some tools out there that claim to be able to fix Error Code 0x8024001b for you, it is important to always thoroughly investigate the publisher and distributor of such software, as some of the tools available on the Internet will actually introduce malware and adware on your computer in the name of “protecting” your computer or resolving an error.

If you have tried to use both methods above and have not fully resolved Error Code 0x8024001b, get in touch with someone who is a qualified computer repair professional and is familiar with your particular version of the Windows operating system to assist you in finalizing your resolution.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

How to place different wallpapers on 2 screens

Two monitor systems are not such a rarity like they were just a couple of years ago. More and more people are finding out the benefits of having 2 screens instead of one no matter if you play games or do serious work. So how technology has moved forward and new norms so have Windows and we can now set different wallpapers to different screens very easy, a task which was very difficult in the past.

Go to the Personalization option in the Control Panel.
Right-click on your home screen and select the Personalize option from the menu.
In the new window, you can browse for images you wish to set as wallpaper on both of your monitors. This way, the images would be preloaded in the “Choose your picture” option.
Right-click on the image. Doing this will open a new menu that will allow you to set wallpapers for each screen. There is also another option called “Choose a fit” which gives you the option to select the fit of the wallpaper.
Choose one wallpaper for “monitor 1” and a different wallpaper for “monitor 2.” You will now see your dual-screen setup customized with two different wallpapers.

Network License NotAvailable15.570.0 Autodesk

If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

The license on the License Server is invalid.
The port for Autodesk Network License Manager is blocked.
The client computer is configured with incorrect license server information.
The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:

Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

Download and install the Network License Manager for Windows:
Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
Generate a Network License File in Autodesk Account.
On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
On the Config Services tab, enter a name for the new service in the Service Name field.
Fill the following fields, using the Browse buttons:
- Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
- Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
- Path to the Debug Log file: C:\Autodesk\Network License Manager.
- If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
On the Start/Stop/Reread tab, click Start Server.
On the Server Status tab, click Perform Status Enquiry.
Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:

Apple macOS High Sierra 10.13
Apple macOS Sierra 10.12
Apple Mac OS X El Capitan 10.11

Download Autodesk Network License Manager version 11.16.2.0 for Mac
- Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
To install the Autodesk Network License Manager:
- Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
- After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
- Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
- The license server will be installed in /usr/local/flexnetserver/ directory.
Change permissions for /usr/local/flexnetserver/ directory to 777

Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:

sudo chmod -R 777 /usr/local/flexnetserver

Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.

Create /usr/local/flexnetserver/licenses directory for network license file location

sudo mkdir /usr/local/flexnetserver/licenses

Find the license server Host Name and Host ID.
Generate the Network License File in the Autodesk Account
- Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory

Note: In this article we will refer to adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.

Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:

touch debug.log

To start the Network License Server use the following command:

/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log

Note: If folder permissions for /usr/local/flexnetserver/ are set to 775, then use sudo command to start the server. For example:

sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log

To obtain license server status enquiry:

/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic

To stop the license server:

/usr/local/flexnetserver/lmutil lmdown -q -force

Alternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:

ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9

(provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:

Red Hat® Enterprise Linux® 7
Red Hat Enterprise Linux 6
SUSE Linux Enterprise 12
SUSE Linux Enterprise 11

See System Requirements for the Network License Manager

To configure the license manager use the following steps:

Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
- Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
To install the Autodesk Network License Manager run following command as root.
- tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
- rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
- The license server will be installed in /opt/flexnetserver/ directory.
Find the license server Host Name and Host ID

To obtain the license server system hostid run the following command

/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"

To obtain the license server system hostname run the following command

/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"

Generate your Network License File in Autodesk Account
- Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory. If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses

Note: in this article we will refer by adsk_license.lic your network license file name.

To start the Network License Server
- /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
To obtain license server status enquiry
- /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
To stop your license server service
- /opt/flexnetserver/lmutil lmdown -q -force
- alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
  - ps -aw | grep lmgrd
  - ps -aw | grep adskflex
  - kill -9 (provide process ids obtained by previous commands individually)
To start the license server automatically after the system reboot
- Open /etc/rc.d/rc.local script as root and enter license server start up command in it.

touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local

Make sure that all necessary ports are open:

lmgrd.exe needs ports 27000 to 27009.
adskflex.exe needs port 2080.

Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:

TCP ports 2080 (for the adskflex vendor daemon)
TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)

Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

Type regedit in the Windows Search box and hit Enter key.
Select the following registry key

[HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]

As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable

Go to Start > Control Panel > System and Security > System.
Select Advanced system settings.
On the System Properties dialog, click Environment Variables.
Under System Variables, click New.
Enter ADSKFLEX_LICENSE_FILE for the variable name and 2080@SERVER_NAME _OR _IP for the variable value.

Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too. ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic. Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

Go to Start > Control Panel > System and Security > System.
Select Advanced system settings.
On the System Properties dialog, click Environment Variables.
Under System Variables, click New.
Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
Click OK to save the setting.

Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.

ADSKFLEX_LICENSE_FILE=@SERVER_NAME _OR _IP

If the license server is on the same machine as the Autodesk software, use localhost as the license server name. Thus, the content of flexlmrc file could look like this:

ADSKFLEX_LICENSE_FILE=@localhost

Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: ADSKFLEX_LICENSE_FILE=2080@SERVER_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

Open a Terminal window
Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
Drag and drop flexlmrc.txt file from Desktop to the home folder.
To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:

mv flexlmrc.txt .flexlmrc (Mac)
mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:

Click the Start menu and type cmd.
Right-click on the Command prompt and choose "Run As Administrator."
In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
Repeat this step for each software you need to reset.

Open Registry Editor (Start > type regedit > ENTER).
Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
Run the software again.
Select Multi-user in the Let's Get Started screen.
Follow the steps to connect to your license server.

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