Fix Windows Update error 0xC1900209

As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.

Error Code 0xc004fc03 – What is it?

Error code 0xc004fc03 occurs when Windows users fail to activate their Windows operating system due to a networking problem. The error code’s common symptoms include the following:

• Inability to activate Windows 10 operating system
• Message box with error code 0xc004fc03

Solution

Error Causes

Error code 0xc004fc03 in Windows 10 usually occurs due to issues related to a Windows user’s network. Your computer may be having problems connecting to the Internet or your firewall may be blocking or interrupting your device’s ability to activate Windows 10. In some cases, users may simply need to wait a day or two to reattempt to activate their system using a valid product key, as there may be an issue with the Windows activation servers.  Failure to promptly fix this error code might result in other Windows 10 error messages, such as error code 0xc004f034.

Further Information and Manual Repair

To rectify the error code, Windows 10 users will need to perform manual repair procedures that fix the underlying problems causing error code 0xc004fc03. These procedures may include reconnecting to one’s network, checking your firewall settings, or activating your Windows operating system via phone. The manual repair methods are simple and do not require technical knowledge of the Windows operating system. If your attempts at manually repairing this error code fail, however, you may need to try a few other procedures.

Method One: Verify Internet Connection

To check your Internet connection, you’ll need to access the Network & Internet tab in Windows 10. Follow the instructions below to access this tab and fix Internet connectivity issues if they are preventing you from activating Windows on your machine.

• Step one: Click the Start button and select Settings
• Step two: Select Network & Internet
• Step three: Click the Status section of the Network & Internet tab

If your status shows that you are not connected to a network, you will need to fix your connection. Simply use the Network Troubleshooter to troubleshoot your connection. You will be able to activate your copy of Windows once your connectivity issues are resolved.

If, however, the problem persists and error code 0xc004fc03 occurs during the activation process, this simply means that the existence of the error code is not due to connectivity or networking problems. In such a case, move to the next manual repair method listed below and follow the exact instructions given.

Method Two: Check Firewall Settings

Windows Firewall protects your PC from hackers, worms, and other malicious programs. However, in some cases, it may result in error codes like error code 0xc004fc03. If your firewall is interfering with the Windows 10 activation, you’ll be able to rectify the problem by simply adjusting your settings. Follow the steps below to check – and adjust if necessary – your Windows Firewall settings.

• Step one: Click search bar and type firewall
• Step two: Select Windows Firewall
• Step three: Select Turn Windows Firewall on or off

In some cases, Windows users may not be able to adjust settings within the Windows Firewall tab, as your firewall settings may be controlled by a third party antivirus software. If this is the case, open the antivirus software and turn off the firewall if the software does not prevent you from making such changes to its settings.

Note, however, that you will need to readjust the settings as soon as you activate your version of Windows 10. This is due to the fact that turning off your firewall settings permanently may lead to exposure to worms and other malicious programs.

Method Three: Activate Windows by Phone

Activation of Windows via phone is another option for individuals experiencing error code 0xc004fc03. The activate by phone option in the Update & Security tab will be available once you fail to activate Windows 10. To complete this manual repair method, follow the steps below.

• Step one: Select Settings
• Step two: Click Update & security
• Step three: Select Activate by phone
• Step four: Follow the instructions provided thereafter.

This is one of the most effective ways to fix error code 0xc004fc03. If the issue persists, however, you can proceed to the last resort.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

If you are trying to update or upgrade your Windows 10 computer using the Windows Update and suddenly an “Error 0x800f0900” appears, then you’ve come to the right place as this post will help you resolve this Windows Update issue. When you encounter this error, you will see the following error message on your screen:

“There were problems installing some updates, but we’ll try again later. If you keep seeing this and you want to search the web or contact support for information, this may help: 2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776) – Error 0X800F0900”

This kind of Windows Update error is most likely caused by some corrupted files in the system. It is also possible that the Windows Database might have become corrupted as well. So if you are currently experiencing this problem, refer to the options given below and see which one of them works best for you.

Option 1 – Try running the DISM Tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt as admin.
• Then type in this command: exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening are less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 2 – Try running the System File Checker or SFC scan

The SFC scan or System File Checker is a built-in command utility in Windows that helps in restoring corrupted files as well as missing files that cause several issues in the computer like the Windows Update Error 0x800f0900. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Perform a System Restore

You can also try to perform a System Restore as it can also help you fix the Windows Update Error 0x800f0900. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset both the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

If you find it hard to update Google Chrome to its latest version and each time you try to do so it keeps on failing, worry not for this post will guide you in fixing a list of Google Chrome Update errors. Even though there are a lot of error codes around Chrome, these are only caused by issues with the update. Here are some of the errors you can encounter when updating Google Chrome:

• Update failed: You can encounter this error when the Updates are disabled by the administrator.
• Update failed with
  • Error 3 or 11: When Chrome’s inbuilt updater fails to find the Update server to download the latest version.
  • Error 4 or 10: This happens while checking for updates with the message “Update check failed to start”
  • Error 7 or 12: This occurs when the download fails while checking for updates.
• Windows OS version is not supported.
• Google Chrome may not be able to keep itself updated.
• Any other errors that mention that “Update failed”

Since these aforementioned error codes are related to “Update Failure”, then they have common solutions and here they are:

Option 1 – Restart your computer

You need to restart your computer first and then try updating Chrome again. There are times when it’s only a temporary issue that can be fixed by simply restarting your computer.

Option 2 – Try checking antivirus programs, firewall, and parental control settings

If you have antivirus programs, a firewall installed in your computer, as well as parental controls, then any of these could be blocking you to download anything, including the update for Chrome. This is why you have to double-check and make sure that software updates aren’t being blocked by these programs. On the other hand, you can also try running the Network Troubleshooter as it can help you resolve any DNS or connectivity issues. To use it, follow the steps below.

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the Chrome Update errors. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try to reset Winsock, TCP/IP & Flush DNS cache

Resetting Winsock, TCP/IP, and flushing DNS might help in resolving the Chrome Update errors just follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 5 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 6 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 7 – Reset Google Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome will restore its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Microsoft just released Windows 11 ISo file, based on the latest Insider Preview Build 22000.132. Inside build, you can try all-new features like clock updated app, snip tool, and everything releases so far via various patches. You can also use Windows 11 ISO file to do a clean install on your computer, but if you go with this option all of your existing files will be deleted. Microsoft says it added the ability to name your PC during the setup experience. You’ll also get to experience the Get Started app that’s designed to help you get going on your new Windows 11 PC (even if it’s not actually a new one).

Download ISO

• Go to the Windows Insider Downloads page. You will need to sign in with a Microsoft account registered with the Insider Program.
• Scroll down to Select Edition and select the build you want to download. You will most likely want the one at the top from the developer channel, as this is where Windows 11 should arrive first. So far, only Windows 10 builds are available. Click confirm.
• Select your preferred language. Not all languages ​​available for Windows are compatible with the Insider program, so you may have to stop depending on where you are from.
• Click the download button and the ISO file will start downloading.
• This is definitely an easier method, but unfortunately, it is not available yet. We will update this article once Windows Insider ISOs are available. Later, once Windows 11 64 bit is available to everyone, you can also download the stable build of Windows 11 iso. Microsoft offers the Media Creation Tool and Upgrade Assistant, which usually do just that. It will be some time before Windows 11 versions of the tools are available, as the operating system is only getting closer to this holiday.

Error Code 0x8024002e - What is it?

Windows 10 error code 0x8024002e is related to the Windows update service. When you see the error code displayed on your screen, it means that the Windows update service has been blocked or not working. As a result of this error code, your computer might lag and the system may freeze while performing normal operations. The error may read as follows:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information this may help: (0x8024002e)”.

Common symptoms include:

• Slow computer performance
• System freezes while performing normal operations or freezes while multitasking
• BSOD error is showing
• Some unwanted files get opened automatically
• Updating is not possible

Solution

Error Causes

This error code appears because of the following reasons:

• Incomplete installation of the Windows operating system
• Incorrect registry entry
• Corrupt or damaged system files
• The computer has come under a virus attack
• Miscommunication between the computer and the Windows Automatic Update service

The decline in RAM or outdated Hard Disk Drive

Further Information and Manual Repair

Method 1:

• Remove any external media connected to the computer
• Crash reboot your PC 2 to 3 times.
• Now check if you are still having the problem.

If the problem still persists, try the following methods if you are able to boot to the desktop and check for the problem.

Method 2:

Changing Windows Update property to automatic: You might see this error if your Windows update property is set to manual. Follow the steps below to change it to automatic. Open Task Manager.

1. Click on the Services tab. Find “Open Services” at the bottom of the window.
2. A new window will pop up. Scroll down and find “Windows Update” from the list. Double click on the Windows Update. It will open its properties.
3. Select Automatic for ‘Startup Type.’ Click Apply, Start, and OK.

Now, try the Windows Update and check if you are still getting the error message. If the problem isn’t resolved, reboot your PC for the changes to take effect and then try again.

Method 3:

Disable Antivirus program: If you have any antivirus installed on your PC, you might need to disable it first and see if that helps. Although, most of the antivirus makers have made changes to work smoothly with Windows 10, it is a new Operating System and some antivirus may cause conflict. Disable the antivirus and check for updates to see if it is preventing you from updating your system and displaying the error code 0x8024002e.

Method 4:

Run inbuilt Windows update troubleshooter. Follow the steps given below:

1. Press Windows + W keys on your keyboard to enable the search option.
2. In the Search box type Troubleshooting.
3. Click on View all
4. Click on Windows update and follow the prompts to run the troubleshooter.

If the issue persists, try Method 5

Method 5:

Run the System File Checker tool (sfc.exe):

1. Open Command prompt.
2. Type sfc /scannow and hit Enter.
3. The sfc /scannow will scan all protected system files and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%System32dllcache. The %WinDir% has the Windows Operating System folder. For example, C:\Windows.

Do not close the Command prompt window until the verification is 100% complete. The command prompt will show the scan results when it is done. After it is done, you may receive one of the following messages:

“Windows Resource Protection did not find any integrity violations.” This means you do not have any missing or damaged system files.

OR you may receive a message saying:

“Windows Resource Protection could not perform the requested operation.”

To resolve this problem, run the System File Checker in safe mode and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir%WinSxSTemp.

OR you may also receive a message saying, “Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.” OR you may receive a message saying, “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log%WinDir%LogsCBSCBS.log.”

When you receive Error 0x800704C8 when trying to move a file inside Windows 10 operation is stopped and it can not continue leaving you with the file in its original location without a copy. Several issues can be the cause of this type of behavior and error and after some digging and analyzing we are bringing you various solutions for this error and how to fix it.

Ownership issues

It turns out that not having ownership of fie can cause this error and prevent you from copying it. For some reason, Windows can assume that file is owned or used by another application or process and thus prevents you from making a copy since you do not have ownership of it. Resolving this particular issue will require you to install a third-party application that is tailored for this kind of task. After some talk and research, we found out that there is a freeware application that can solve this issue quite fastly. Unlocker is the name and the download link is here. Once downloaded, install it and run it. Once inside the application browse to the location where you need to change the ownership, click on it to select it, and click OK. Use the No Action drop drown menu to select Move, then click OK

Antivirus Issue

As with other file and application issues, this error could also be a product of antivirus marking it inaccessible to Windows and thus preventing copy or move operation on it. note: Do not turn off Windows defender since it was proven that it is not the cause of this kind of error, so if you are using only Windows defender you can skip this solution. How temporary turning off each security suite is different and it depends on the application itself we can not cover in detail the procedure here. Go to your security suite manufacturer's website and get information there or if you want, go directly to applications and features inside Windows and uninstall the software.

Visual Studio issue

• If the file you are trying to move is part of a Visual Studio project then the issue can be linked directly to Visual Studio itself, luckily the solution is quite easy. All you have to do it to exit Visual Studio and then run it with administrator privileges.
• In order to run Visual Studio with elevated privileges locate its executable file and right-click on it.
• Choose properties and go to the compatibility tab
• Inside compatibility tab check box that says run this program as an administrator

Corrupted system files

If the previous solutions have not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:

1. Run SFC scan

   SFC scan is a built-in Windows tool for solving corrupted system file issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer

2. Run DISM scan

   DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC

There are several kinds of errors you could encounter when you are running Windows 10 on a virtual machine. The Windows OS knows the difference between booting up in a standalone computer or in a virtual machine. This is why some specific drivers and system capabilities are used while emulating the Windows OS on software and during this phase, there are times when the System Preparation may throw up an error that says, “A fatal error occurred while trying to sysprep the machine”. This kind of error arises due to a race condition wherein the Sysprep command tries to stop the Microsoft Distributed Transaction Coordinator or MSDTC service and the VMware tool tries to start the MSDTC service. You may also see the following messages logged in the Setuperr.log file:

• [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing ‘C:Windowssystem32msdtcprx.dll,SysPrepDtcCleanup’, returned error code -2146434815[gle=0x000000b7]
• [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2146434815[gle=0x000000b7]
• [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101[gle=0x000000b7]

To fix the 0x0f0082, 0x0f0070, 0x0f00a8 Sysprep errors, you can check out two potential fixes. First, you have to check the status of the MSDTC service and the second one is to check the settings in the Windows Registry. Note that these fixes are proven to be effective on many users and apply to several versions of Windows, including Windows 10.

Option 1 – Check the status of the MSDTC service via Command Prompt

As mentioned, the error could be caused by the malfunctioning of the MSDTC service or it. Thus, you have to uninstall and reinstall the MSDTC service to resolve the problem and you can do that using Command Prompt. Follow the steps below.

• In the Start Search, type “command prompt” and from the results, right-click on Command Prompt and then select the “Run as administrator” option to open it with admin privileges.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed.
• Once you’ve opened Command Prompt, execute this command: msdtc –uninstall
• The command you just entered will uninstall the MSDTC service. After that, you need to execute this second command to reinstall the service: msdtc –install
• Now exit Command Prompt and check if the error is now fixed.

Option 2 – Check the Registry settings

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and click OK or hit Enter to open the Registry Editor.
• After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSoftwareProtectionPlatform
• From there, look for a DWORD value that’s named “SkipRearm” and double click on it.
• Then change its value data to “1”.
• Restart your computer to apply successfully apply the changes made and check if it was able to fix the error.

One of the useful things you can use on your laptop is touchpads. They help users in achieving tasks through the gestures and multi-finger tap or touch support it brings in the scope for various shortcuts. However, not all times touchpad brings productivity as it can also encounter some issue every now and then. One of these issues has been reported on a couple of Lenovo laptops that use touchpad drivers from the Alps Pointing Device. According to the reports, an error saying, “Set user settings to driver failed” when they use the touchpad. This type of error on the touchpad usually occurs when a computer boots up and it could be caused by a faulty update on the Alps pointing device driver which is being installed in the background. To fix this error on the touchpad, you could try to disable the Alps pointing device entry from the MSConfig or you could try to get the latest version of the driver or uninstall the driver altogether. Before you proceed with the troubleshooting tips given below, make sure that you create a System Restore point first. Once you have that covered, proceed to the following options.

Option 1 – Try disabling the entry of the Alps pointing device from MSConfig

This first given option was able to fix the problem for many users so to get started, follow these steps:

• In the Start Search box, type “MSConfig” and select System Configuration from the search results.
• Next, go to the Services tab and look for the Alps pointing device entry from the list that appears, and uncheck it.
• Then click the Apply and OK buttons to save the changes made.
• Now restart your computer and see if the error in the touchpad is now fixed.

Option 2 – Try to download and install the latest version of the driver

The next option you can check out to fix the error is to download and install the latest version of the driver from the official website of Lenovo support. Note that an updated version of the touchpad driver will most likely get rid of the error. However, you have to make sure that the version you’re going to get is compatible with your existing Windows version.

Option 3 – Try to uninstall the Alps Pointing device driver

If the first two given options didn’t work, you can try uninstalling the Alps Pointing-device driver instead. You can do this under the Mice and other pointing devices section. After you uninstall the driver, restart your computer and delete the driver’s leftover folder inside this location in File Explorer (C:/Program Files). Once you’re done, restart your computer and check if the error is now gone. Keep in mind that after you’ve uninstalled the driver, any extra configuration features that Lenovo drivers offered before the uninstallation will no longer be available.

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.