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Fix Windows Update Error 0x80240020

There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed.

When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so.

There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options.

Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option.

Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process.

Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor.

Step 2: Navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade

Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001.

Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.

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Fixing TV screen resolution on PC
When you connect your TV via HDMI cable Windows will recognize it as another monitor and will control the display settings for your HDMI connection. In most cases using it as the extended desktop will work fine, issues will arise when you play video on it. Video playing applications can override Windows settings which can lead to strange results on the screen. Here in this guide, we will tackle with reasons and solutions to this particular issue. Solutions provided are not meant to be followed in the way they are presented but as a silent rule, they go from most common one to most rare so it is advisable to try them in the order presented.

FIXING RESOLUTION ISSUES

The first thing when experiencing resolution issues on your TV connected to a PC is to check TV settings. There is very likely a chance that you will need to manually adjust picture settings on the TV itself using TV controls. On older models of TV, there is an overscan option which can lead to different resolutions and screen sizes. Overscan is a technology that was used in order to help content creators to deliver consistent pictures on different screen sizes and aspect ratios but how technology has advanced and everything including aspect ratio was standardized overscan itself has become a relic of the past. If you are unable to access or see edges of your desktop on the TV screen it is very likely that overscan is the issue. In order to fix this be sure to select HDTV's aspect ratio to fit the screen setting in the picture setting. Sadly finding this option on your TV will be different from manufacturer to manufacturer and even from model to model of the same manufacturer so we can not cover all models but in most cases option is located under picture settings or advanced options. Sometimes you will face even different overscan settings instead of classic ft to screen options, in this case, experiment with the setting until you find one which will work. If you have it, find settings in the user manual of your TV. Luckily you have managed to find the proper option on your TV set and have chosen the right aspect ratio for display. If everything works ok there is no need for the next step but if you experience a different resolution than desired on your TV follow this next guide on how to change the resolution of the TV on your PC.
  1. Press the ⊞ Windows and type Change Display Settings. Click on the top result.
  2. Once the Display Settings App opens, you’ll see two screens (or more if you’ve got multiple HDMI outputs connected). Make sure you select the right display for the HDMI TV before making any changes. You can do this by clicking on Identify.
  3. You’ll see the number from the screenshot above displayed on the monitors for a brief period. Depending on which screen is set to your primary display, make sure you change the settings for the HDMI monitor.
  4. Select the HDMI monitor from the available displays.
  5. Scroll down until you see the current resolution settings for your HDMI monitor.
  6. You can change the resolution settings and test different values that match your HDMI TV’s configuration.
  7. Once you change the setting, Windows will apply the new resolution for a limited time and revert if you don’t accept the new setting.
  8. Once you’ve found the best resolution for your TV, select Keep Changes to keep the new resolution.
You are all set now, make sure that you have the latest drivers on your system and enjoy using your TV as a second monitor.
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How to Fix Windows 10 Error 8024402C

Error Code 8024402C – What is it?

When upgrading to Microsoft Windows 10, some users may encounter Error Code 8024402C. This error, while attempting to update, is a result of five possible issues. The error code itself is not a critical concern, yet while the error is occurring, users will not be able to upgrade their Windows software. As with any Microsoft error code, even if it is not critical, it is recommended that the error be addressed sooner rather than later. An insignificant error now could lead to a larger, more catastrophic error later on. Common symptoms include:
  • A dialog box appears with the Error Code 8024402C when attempting to upgrade to Microsoft Windows 10.
  • Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Restoro box imageError Causes

As previously stated, there are five major reasons why error code 8024402C occurs.
  • An erroneous character in the proxy override settings
  • A wrongly configured firewall is preventing the update from taking place.
  • Attempting to access the Windows 10 update through a VPN (Virtual Private Network) connection.
  • Workstations that operate behind a corporate ISA server.
  • A corporate network system that does not have auto proxy enabled.
The sooner these known causes are addressed, the sooner you will be able to successfully upgrade to Microsoft Windows 10.

Further Information and Manual Repair

Microsoft Support posits four different resolutions to these known error code 8024402C issues. Some of these methods will be more comfortable for at-home users than others. If you are experiencing this issue in a corporate or business setting, it may be better to have your IT tech or department attempt the methods.

Method 1:  When your firewall is causing the issue.

  1. Access your firewall software.
  2. Specifically, look into the settings associated with your firewall.
  3. Make sure that the following three websites are listed as exceptions to your firewall or proxy.
  • https://*.windowsupdate.microsoft.com
  • http://download.windowsupdate.com
  • http://*.windowsupdate.microsoft.com
  1. If any of these websites are missing from your firewall list, add them to the list.
  2. Restart your Microsoft Windows 10 update.

Method 2: For an erroneous character in the proxy override settings.

  1. Open internet explorer, if you use another program to access the internet, you will still need to use internet explorer for this solution.
  2. Open your internet explorer tools window.
  3. Click on internet options.
  4. Choose the connections tab.
  5. Select LAN settings.
  6. Choose the Advanced option.
  7. Delete anything that appears in the exceptions section.
  8. Closeout of internet explorer.
  9. Click on your start button.
  10. Select RUN and type CMD into the field, press ENTER.
  11. This will access the command prompt screen. Type “proxycfg -d” and press ENTER.
  12. Type the command “net stop wuauserv” and press ENTER.
  13. Finally, type “net start wuauserv” and press ENTER.
  14. Now you have cleared your proxy cache. Access the Microsoft Windows 10 update again to download.

Method 3: If a VPN connection is causing error code 8024402C.

  1. Disconnect from your VPN connection, thus connecting directly to the internet without a proxy or network.
  2. Retry the Microsoft Windows 10 update.
  3. After the update is successful, reconnect to the VPN network.

Method 4: Use this is an ISA server is in place at your networked business site.

  1. Access the ISA firewall client option. From here your goal is to initiate the ISA server automatic detection feature.
  2. From the control panel, select the firewall client option.
  3. Choose the configure option.
  4. Check the box next to “automatically detect firewall server”.
  5. Select the “update now” button.
  6. Click the OK button.
  7. Restart your Microsoft Windows 10 update.
Again, not all of these methods are meant for computer users who do not usually explore and change software settings of this nature. If you do not feel comfortable with any of these methods, you can opt to download and install a powerful automated tool to repair Windows error code 8024402C.
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Fix One Drive Error: This is not a valid file name
As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.
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What is and how to Remove Shortcut Virus
Shortcut virus is an easily spreadable and annoying combination of Worm and Trojan that hides all of your files and folders and then replaces them with shortcuts that look identical to replaced files and folders. Shortcut virusOnce disguised it will wait patiently for a user's click and once that happens it will replicate itself and further infect the system. This rapid spread can lead to stolen personal data, some system hick-ups, and other system-related issues. This malware mainly affects physical file transfer devices like for example and most USB drives, hard drives, and SD memory cards and it can easily transfer itself to the computer. The advantage of this shortcut virus comparing it to others is that it is mostly undetected by a vast variety of antivirus software. So running just anti-virus software maybe not be enough to remove it from your system. Luckily for all unfortunate users that have caught this annoyance, it can be easily removed fully manually in a short time.

How to Remove Virus from USB and other removable media

Firstly plugin USB, SD, or removable drive. The infection will transfer to your computer when the infected drive is plugged in so before we go to clean the computer itself, clean each removable drive that you have. Also know that infection will spread from computers into removable devices as well if it is not cleaned. Open the File Explorer and remember under which letter is removable drive registered. Open Command prompt but with administrator privileges and go to infected rive by typing its letter followed with “:” (for example D:) and press ENTER Once you have successfully gone to infected drive type in command prompt: Attrib -s -r -h /s /d *.* This will unlock all original files back into removable storage, next copy all files to your computer, and format the removable drive. Once the format is complete, unplug the removable device. Continue to clean all devices with the same method.

How to Permanently Remove a Shortcut Virus from Your PC

Now once we have cleaned all removable devices it is time to fully clean the PC Firstly open the task manager ( CTRL + SHIFT + ESC ), in the process tab find wscript.exe or wscript.vbs, right-click on it (or both if present), and select End Task. Now close the task manager and press Start. Inside start typing in registry editor to search for it and once found open it. Find the following key inside the registry editor: HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run In the right panel, look for any strange-looking key names, such as odwcamszas, WXCKYz, OUzzckky, etc. For each one, run a Google search to see if it's related to shortcut viruses. If any returns a positive match, right-click on them and select Delete. !!! Accidentally deleting an important key can cause Windows to become unstable, so double-check everything !!!. Close the Registry Editor Now press ⊞ WINDOWS + R to open the run dialog and type in it Msconfig followed by ENTER. Once the System Configuration window opens go to the Startup tab. In the Startup tab, look for any strange-looking .EXE or .VBS programs, select each one and click Disable. Close the Window. Once again open the run dialog and type inside %TEMP% and press ENTER in order to open the Windows temp folder. Inside this folder delete everything. Next in the File explorer go to C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Look for any strange-looking .EXE or .VBS files and delete them.
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Creating a new Windows 10 user account
When we purchase a computer, usually it is meant to be used by one person. Sometimes we would like to share our computer with other people, with friends and family members but we would also like to keep some privacy for ourselves in the process. Lucky for us Windows 10 will let us create multiple user accounts which then can be used by other persons with their own settings, documents, etc. The only requirement is to already have one user account which is automatically created when Windows is installed. This guide will lead you step by step in the creation of a new user account within Windows 10, so grab your favorite drink, and let's begin.

Creating new account

First thing is to click on the windows icon on the bottom left and open start menu, from start menu click once on settings. Windows 10 Star menu with marked settings iconWhen the settings window opens, choose ACCOUNTS on it. Windows settings accounts section selectedWindows will then go to the accounts settings page. Within that page, click on the Family & other users to open the setting for the chosen section on right. On the right settings, screen navigate to the lower section and click once with the left button on add someone else to this PC When add someone else to this PC is clicked, pop up window will appear which will ask you to provide the persons email address and later on the password of his/her Microsoft account, after the required information is provided you are done, a new user has been added and he can use his Microsoft credentials on the login screen to use this computer.

Setting up a user without Microsoft ID

However, if you do not wish to add a new user via his Microsoft login credentials or the person does not have them, on the pop-up window click on I don't have this person's sign-in information. User account no informationThis will open yet another pop-up giving you the option to create a Microsoft account for this person, to use a phone number instead of a Microsoft account, or to create a new email address for the user. Any of these options will create a new user for this computer with provided credentials but there is the last option at bottom of the pop-up which will allow you to create a local user only without a Microsoft account. This user will be able to use this computer, will not be able to transfer his document through various devices like he/she would if using a valid Microsoft account but it could use the computer and personalize it fully to his/her liking. user account new account without ms idOnce the link is clicked, you will be presented with a floating window requiring you to input needed information in order for the account to be created. You will need to provide username, password, and answers to 3 security questions. user account create an accountOnce all information has been provided, click on next and your new non-Microsoft local user has been created. Now when you click on Family & other users you will see that Windows has added a new user with the provided name to this computer. If you wish, you can add another user in the same manner, following the previous steps. Microsoft Windows does not have a limit for how many users can be on one computer so feel free to create as many as you like.

User account options

Now, clicking on the existing created user will open user options. From there you will have options to remove the user, therefore removing him/her from this computer, note that removing the local user will remove permanently his/her settings and they would not be able to be restored, or you can change the user account type. User account new accountClick on Change account type. User account account typeUnder account type, you will have the option to promote this user to an administrator if you wish or you can leave it as a standard user.
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Fix HAL INITIALIZATION FAILED Error 0x0000005C
When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED HAL INITIALIZATION FAILED 0x0000005C”
This kind of Blue Screen error indicates that there is a hardware or device driver problem in your PC. Aside from that, it also signifies that the initialization of the Hardware Abstraction Layer or HAL has failed. This happens only during the relatively short period that the Windows operating system is being initialized, specifically during phase 4 of Windows startup. What’s worse about this kind of Stop error is that it does not just go away after a computer reboot. You may have to boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options, follow the fixes prepared below.

Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then restart your computer.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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Fix Chrome Error ERR_ICANN_NAME_COLLISION
If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:
“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”
This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.

Option 1 – Try to check the integrity of the Hosts file

To check the integrity of the Hosts file, refer to the following steps:
  • You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
  • After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
  • Next, make sure that you write the block URLs in your computer in the list and then save the file.
Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.

Option 2 – Try to check the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to use the Registry Editor

Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
  • Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
  • Now exit the Registry Editor and restart your computer to apply the changes made

Option 4 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 5 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Run a malware scan using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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TeamViewer stuck on Initializing Display
One of the popular tools that allow a user to offer or obtain remote assistance on a computer is the TeamViewer. It is available on all the major computer and mobile platforms which makes it a lot useful to every kind of user, even on the go. If you are one of the users who frequently use TeamViewer, then you must be familiar with this one sentence that states, “Initializing display parameters”. In common cases, this sentence will appear for a second and load the other user’s screen. However, some users reported that TeamViewer gets stuck on that stage and did not move ahead even a bit. If you experience the same problem, read on as this post will guide you in fixing this issue with TeamViewer on your Windows 10 computer. At the time of writing, the cause of this issue is still unclear. It could be due to the quality of internet connection, conflicts in process, misconfiguration of Remote Access, and many more. To fix this issue, you can try to update TeamViewer for both the users or have it reinstalled with Unattended Remote Access, or reconfigure the Remote Access. You can also try to kill any conflicting processes or optimize your internet connection. For more details, refer to the given options below.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to update TeamViewer on both users’ end

You might have to update the TeamViewer on both ends and to do that, you need to start the TeamViewer installer again. Once it is installed, run the program and click on the Help option in the Menu ribbon and then select the “Check for updates…” option. If an update is found, you will be notified within a couple of seconds through a pop-up mini window. From there, click on Update and then follow the next onscreen instructions that appear and choose your TeamViewer version to update.

Option 3 – Try reinstalling TeamViewer via the Unattended Remote Access

If the first two given options didn’t work, you might have to reinstall TeamViewer from the Windows 10 Settings app or Control Panel.
  • Tap the Win + R keys to launch the Run utility and type “regedit” in the field and hit Enter to open the Registry Editor.
  • Here, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Wow6432Node TeamViewer
  • Next, look for the TeamViewer key and right-click on it, and select Delete.
  • After that, restart your PC to apply the changes made and then start TeamViewer again, and then click on Connection > Open Management Console.
  • Then sign in or sign up to get registered and select the Add new device radio button under Add > Add computer located on the top-right corner and then select the Download now option.
  • Now follow the next onscreen instructions that appear to complete the installation and then check if it fixes the problem or not.

Option 4 – Try reconfiguring the Remote Access

You can also try to reconfigure Remote Access in case there is some misconfiguration that might have caused the problem with TeamViewer.
  • On your Desktop, right-click on This PC and click on Properties.
  • Next, go to the left side of the navigation panel and click on Remote Settings.
  • From there, make sure that the “Allow Remote Assistance Connections to this computer” checkbox is checked under the Remote Assistance section.
  • Once done, click on the Advanced button. This will open a new mini window where you’ll have to check the “Allow this computer to be controlled remotely” option under the Remote Control section.
  • Then click on OK and see if it fixed the problem.

Option 5 – Try to kill any conflicting processes

  • Tap the Ctrl + Shift + Esc key combination to open the Task Manager.
  • Then navigate to the Processes tab and right-click on the BGInfo process.
  • Now select the End Task option to kill its process and then start TeamViewer again and check if the problem is resolved.

Option 6 – Try to optimize the quality of connection

You need to take care of two things under this option – first, you have to disable the loading of the Wallpaper of the computer which is the one that you’re trying to access remotely. To do that, you have to select the Extras menu from the menu ribbon and then select Options. And under the Remote Control section, check the “Remove remote wallpaper” option. The next thing you have to do is to optimize the quality for the speed by selecting the “Optimize Speed” for the menu of Quality still under the Remote Control section.
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How to Remove AtoZ Manuals from Windows

AtoZManuals is a Browser Extension developed by MindSpark Inc. This extension offers users an easy way to search Customer Manuals for Products. This extension may seem handy at first, however, this extension hijacks your browser home page, and changes your default search engine to MyWay.

While browsing the internet with this extension you will see additional ads, sponsored links, and pop-up ads in your browser. Additionally, this extension monitors your browser activity, including search words, visited links, shopping information, and sometimes even personal information, which is later used to display better-targeted ads.

Multiple anti-virus scanners have marked this extension as a Browser Hijacker, and due to its rogue behavior, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and altered the settings of your browser, without your permission. They’re made to interfere with web browser functions for various reasons. Often, it’ll drive users to predetermined websites that are trying to boost their ad earnings. Although it may seem naive, these tools were created by vicious people who always look to take advantage of you, so that hackers could earn money from your naivety and distraction. When the program attacks your laptop or computer, it begins to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you may be forced to tackle serious malware threats as well.

How one can recognize a browser hijack

There are various signs that indicate the internet browser has been hijacked: your homepage is reset to some unfamiliar website; you observe new unwanted favorites or bookmarks added, typically directed to ad-filled or porn sites; default search engine is changed; you see many toolbars on the browser; your internet browser displays endless pop-up windows; your browser has become unstable or starts running sluggishly; you’re prohibited access to specific web pages, for example, the site of an antivirus software developer like SafeBytes.

How it infects your PC

A browser hijacker could be installed on your PC when you check out an infected website, click on an email attachment, or download something from a file-sharing website. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and fake programs. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar.

Getting rid of browser hijackers

Some kinds of browser hijackers can be removed from the computer by deleting malicious software or any other recently added freeware. However, many hijackers are much more difficult to discover or remove since they could get themselves connected with some important computer files that enable it to operate as a necessary operating-system process. Furthermore, manual removals demand in-depth system knowledge and thus could be a very difficult task for novice computer users.

Learn How To Install Safebytes Anti-Malware On An Infected Computer system

Malware may cause several kinds of damage to computing devices, networks, and data. Some malware is meant to restrict or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, particularly the anti-virus sites. If you’re reading this right now, you might have perhaps recognized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install anti-malware software like Safebytes? Although this sort of issue will be difficult to get around, there are some actions you can take.

Install the anti-malware in Safe Mode

If any virus is set to load automatically when Microsoft Windows starts, getting into safe mode could block this attempt. Since just the minimum programs and services launch in “Safe Mode”, there are seldom any reasons for conflicts to happen. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, follow the instructions below. 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Make use of the arrow keys to select Safe Mode with Networking and press ENTER. 3) When you are into this mode, you should have an internet connection once again. Now, make use of your browser to download and install Safebytes Anti-malware. 4) Following installation, run a full scan and let the software program remove the threats it finds.

Obtain the security program in a different browser

Some malware might target vulnerabilities of a particular web browser that obstruct the downloading process. The best way to overcome this issue is to go with an internet browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Install and run antivirus from your USB drive

Here’s another solution which is utilizing a portable USB anti-virus software package that can scan your system for viruses without the need for installation. To run anti-virus from a USB pen drive, follow these simple measures: 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Mount the pen-drive onto the same computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) Select the USB flash drive as the location when the wizard asks you exactly where you wish to install the application. Follow activation instructions. 5) Now, transfer the thumb drive to the infected PC. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan” button to run a full system scan and remove viruses automatically.

How SafeBytes Anti-Malware Keep your Computer Malware Free

These days, an anti-malware tool can protect your computer or laptop from different kinds of internet threats. But exactly how to choose the right one amongst numerous malware protection software that is available in the market? As you might be aware, there are lots of anti-malware companies and tools for you to consider. Some of them are great, some are ok types, while some will affect your computer themselves! You have to select one that is reliable, practical, and has a good reputation for its malware source protection. When it comes to commercial application options, the majority of people go with well-known brands, such as SafeBytes, and are very happy with it. SafeBytes is a powerful, real-time antivirus application that is made to assist the typical computer user in safeguarding their computer from malicious internet threats. With its outstanding protection system, this utility will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes carries a variety of great features that can help you protect your laptop or computer from malware attack and damage. Below are some of the great ones: Robust Anti-malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can find and get rid of the malware threats hiding in the computer system effectively. Real-time Threat Response: SafeBytes delivers complete and real-time security for your computer system. It’ll inspect your computer for suspicious activity regularly and its unparalleled firewall guards your computer against unauthorized entry by the outside world. Quick Multithreaded Scanning: This software has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Protection: Through its unique safety ranking, SafeBytes informs you whether a website is safe or not to access. This will ensure that you’re always certain of your online safety when browsing the world wide web. Light-weight: SafeBytes is a lightweight and simple to use antivirus and antimalware solution. Since it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you actually. 24/7 Online Technical Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of AtoZManuals without the use of an automated tool, it may be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your web browser. Lastly, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstalls. Please note that only experienced computer users should try to manually edit the system files simply because deleting any single critical registry entry leads to a serious issue or even a system crash. In addition, certain malware is capable of replicating itself or preventing its deletion. Completing this task in Safe Mode is suggested.
Folder: C:Users%UserName%AppDataLocalTemp Registry: HKLMSOFTWAREClassesAppIDAtoZManuals.exe HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerExtensions HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions HKEY_LOCAL_MACHINESOFTWAREMozillaFirefoxExtensions HKEY_CURRENT_USERSoftwareOpera Software HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%IDP.ARES.Generic.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom
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Fix Device requires further installation Error
If you are trying to connect an external device to your computer but you suddenly encounter an error that says, “Device requires further installation”, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. In most cases, USB sticks, headphones, speakers, and other external devices, install drivers automatically once you connect them to your computer which means that the drivers are downloaded and installed in the system as soon as the external device is plugged in. However, if the driver has become corrupted or outdated, you might encounter an error like the
“Device requires further installation”
Aside from corrupted or outdated drivers, the error could also be caused by pending updates, an incorrect version of the Intel PROSet Wireless driver, or checking the wrong event. Whatever the cause is, this post will provide you with some potential fixes that can help you resolve the problem. But before you troubleshoot the problem, ensure that your Windows 10 computer is updated to its latest version and you must also not forget to check that you’re checking the correct event on the Event Viewer. Once you have these things covered, proceed to the instructions below.

Option 1 – Try to update the device drivers to the latest version

One of the most likely root causes of the “Device requires further installation” error is either outdated or corrupted drivers in your computer. This kind of problem is more common on several devices like scanners and printers for which the drivers are provided with them.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
  • After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also opt to download the latest versions of the device drivers directly from the website of the manufacturer. Once you’ve downloaded them, you can install them into your computer right away and then try connecting the external device again. On the other hand, you can also try to reinstall the device drivers.

Option 2 – Try to install the latest version of the Intel PROSet Wireless driver

A lot of users who experience the problem reported that their wireless driver wasn’t also working properly and it was then found that it was caused by the outdated Intel PROSet wireless driver. Thus, to fix the problem, you need to install the latest version of this driver from the intel.com website and install it on your computer. When you download the driver, make sure that your computer is running an Intel system and then download the correct driver depending on whether your computer is a 64-bit system or a 32-bit one.
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