How to Fix Socket Error 10013

Socket Error 10013 - What is it?

Socket error 10013 is an error code that often pops on the screen when you try to access the server. This error code restricts your permission to access. It shows that your permission request was denied.

The error message is displayed in the following format:

“Socket.error: [Errno 10013] an attempt was made to access a socket in a way forbidden by its access permissions”

Solution

Restoro box imageError Causes

Narrowing down a particular reason for the cause of socket error 10013 is difficult, typically because this error code can be generated due to several reasons. Here are some of the common reasons for its occurrence on your PC:

  • High-security set up- Firewall or an antivirus program
  • Too many functions tied to the same driver confuses the socket
  • Outdated drivers
  • Malware

The good news is that the socket error 10013 is not fatal. However, it is advisable to fix and resolve the issue to avoid inconvenience.

Further Information and Manual Repair

Here are some of the best, quickest and easiest methods to work around the problem and resolve socket error 10013 without any hassle or delay.

Method 1 - Turn off Firewall

Believe it or not, a high level of internet security measures like Firewalls and anti-virus programs are a common cause of socket error 10013.

Firewalls are made to protect a computer from harmful connections but sometimes it may also restrict server connections, considering them as a threat to your system security.

Due to this, permission access is adamantly denied. To resolve this issue on your PC, the best way to go about is to turn off your Firewall or any other anti-virus programs installed on your system.

Once you turn off these programs, try accessing the server again. The majority of the time the issue is resolved by carrying this step. Nonetheless, if the error still persists, try the methods given below.

Method 2 - Check the Permissions section of the Firewall Program

Another way to resolve this is to check the permission section of the Firewall program and check for the server. If the server is not listed, contact the Internet Service Provider (ISP) and ask for help in adding the server to the list.

Method 3 - Update Drivers

The outdated driver may sometimes be the reason for the socket error 10013.  The socket may no longer use the drivers installed on your PC which is why permission to access the server is not granted.

When this is the reason, try updating the drivers to resolve. For new drivers, visit the software manufacturers’ website, download, and install.

Method 4 - Scan for Viruses and Malware

Another alternative is to scan for viruses and malware. Sometimes the cause for the error is a viral infection. Therefore, remove them to resolve.

The best way is to download Restoro. This is a user-friendly and next-generation PC Fixer embedded with 6 scanners including a powerful anti-virus. It scans your entire PC and removes all types of viruses including malware, adware, spyware, and Trojans in seconds.

Click here to download Restoro.

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Prompted For A Product Key On Windows 10 - How to Fix It

Prompted For A Product Key – What Is It?

Some Windows 7 or Windows 8/8.1 users are having a hard time upgrading to Windows 10 as they are being prompted for a product key. By default, the Windows 10 operating system does not require a product key and users should not be prompted for one, given you upgraded your computer from an activated Windows 7 or Windows 8/8.1 license or from the Windows 10 Preview build. However, there are some users encountering this problem and there are several reasons for this.

Solution

Restoro box imageError Causes

There are a few reasons why some users are being prompted for a product key when upgrading to Windows 10:

  • Windows 7 or Windows 8/8.1 license is not activated.
  • You’re upgrading to Windows 10 final release from a preview build.
  • There are broken operating system files.
  • Activation servers get overwhelmed due to the high volume of upgrades.
  • The Windows 10 copy you downloaded does not correspond with the current Windows system you are upgrading from.

Further Information and Manual Repair

Before you can fix this problem, you need to know why you’re being prompted for a product key. Some things you should know about Windows 10 product key activation are the following:

  • You cannot activate Windows 10 using your Windows 7 or Windows 8/8.1 product key. Windows 10 has a unique product key.
  • Error codes such as 0x8007232b, 0XC004E003, 0x8007007B, or 0x8007000D might pop up during system upgrade especially when the activation servers get overwhelmed with the high volume of upgrades.
  • You don’t really need to know your Windows 10 product key.

Now, if ever you’re prompted for a product key when you’re upgrading to Windows 10, you can apply the following methods:

Method One: Give It A Few Days

If you’ve been prompted for a product key upon upgrading to Windows 10, you should click on the “Do this later” option. Wait for a few days then Windows 10 will get activated automatically.

Method Two: Download A Copy of Windows 10 Corresponding Your Current System

One of the reasons Windows users are being prompted for a product key when upgrading to Windows 10 is that they have downloaded a wrong edition of Windows 10 and do not correspond with your current system.

  • Users of Home Basic, Home Premium, Windows 7 Starter, Windows 8.0 Core, and Windows 8.1 Core should download Windows 10 Home ISO.
  • Users of Windows 7 Ultimate, Windows 7 Professional, Windows 8.0 Pro, and Windows 8.1 Pro should download Windows 10 Pro ISO.

NOTE: Users of Windows 7 Enterprise, Windows 8.0 Enterprise, and Windows 8.1 Enterprise are not eligible for the free upgrade offer.

Method Three: Ensure Windows Is Activated

If your Windows 7 or Windows 8/8.1 is not genuine or activated, you will get prompted for a product key. You need to make sure first your current system is activated.

  1. Click on Start then right-click Computer. For Windows 8 and up users, you can simply press on Windows key + X then select Choose Properties.
  2. When the Properties window appears, check if the Windows you’re running is activated.

Method Three: Reset License Status

  1. Press on Windows key + X.
  2. Select Command Prompt (Admin).
  3. Once the command prompt window appears, type vbs –rearm then press Enter.
  4. Exit Command Prompt then restart your PC.
  5. Input the product key by following the instructions given.

Method Four: Force Activation

  1. Press on Windows key + X
  2. Select Command Prompt (Admin).
  3. Once the command prompt window appears, type vbs –ato then press Enter.
  4. Exit Command Prompt then restart your PC.

Method Five: Run System File Checker

Another thing you can try doing is to run the system file checker utility to scan if there are any broken operating system files. In doing so, you’ll be able to detect problems that might be preventing the product activation of your Windows 10 upgrade.

Method Six: Contact Microsoft Activation Center

If in case you’ve exhausted all your resources and you are still being prompted for a product key when upgrading to Windows 10, you can try contacting the Microsoft Activation Center for further details. Check here for the appropriate telephone numbers to contact.

Method Seven: Download An Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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PDF text disappears when editing or saving
If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button. One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

  • First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
  • After that, select the “Microsoft Print to PDF” option as the printer.
  • Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
  • On the other hand, you can also click on the “File” menu of the PDF file and select Print.
  • From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
  • Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:
  • Select File > Save as > Optimized PDF.
  • Next, select the Transparency checkbox from the Settings window that opens.
  • Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.
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How to Fix win32kfull.sys BSOD Error in Windows 10
The win32kfull.sys file is one of the kernel-mode device drivers in your Windows 10 operating system. In case you don’t know, there are two kinds of device drivers – the first ones are the normal drivers that communicate between your hardware and the operating system while the second ones are the kernel-mode drivers. The latter is necessary for booting your OS. And there are times when you encounter the win32kfull.sys error while booting your PC. Here’s the full context of the win32kfull.sys error:
“SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) APC_INDEX_MIXMATCH PAGE_FAULT_IN_NONPAGED_AREA”
This error could be caused by corrupted or outdated drivers with incomplete files or it could be caused by some driver or software installed on your computer. To fix this error, here are some troubleshooting options you need to check out.

Option 1 – Try updating all the Drivers

As pointed out, the win32kfull.sys error can be due to outdated or corrupted drivers that are not compatible with your hardware. These drivers include but are not limited to display, network, sound, hard drive, and more. If you are not able to access the internet, you can just manually download the update using another PC. To update your drivers, here’s what you need to do:
  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Identify and uninstall problematic programs by putting your PC in a Clean Boot State

One of the main causes of BSOD errors like win32kfull.sys is a problematic program that could clash with your existing operating system as well as computer architecture. There are tons of programs that are either incompatible or conflict with the existing drivers or software in your system. To identify such programs, you need to put your PC in a Clean Boot state. How? Follow these steps:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Once you have identified the program causing the problem, uninstall it right away from your Control Panel.

Option 3 – Perform an SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the win32kfull.sys error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Find out bottlenecks in your PC easily
Building a custom PC is a great feeling but it can sometimes not be ideal and we are not talking about breaking or losing parts. What we mean is that choosing the right components can be sometimes a difficult task. Of course, picking a PC case can have its issues, choosing the right power supply can be tricky but pairing all components together, especially CPU and GPU can be tricky. bottlenecksBuilders with no depth knowledge and experience can sometimes choose improper CPU or GPU, picking one of them to be much more powerful than another thus not using it to its full potential because another component cannot handle stuff at the same speed. In order to not be trumped by this kind of stuff, there is a website that is completely free and you do not even need to be registered in order to use it. Bottlenet calculator link here What is even better, once you input your components you will get advice on what to change in order to tweak the system a little more to avoid bottlenecks even more. It is a very useful tool and we are advising you to use it in order to save money but not throwing it on some component that will be half used.
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How to Fix 0x0000007B Error

What is 0x0000007B Error?

0x0000007B is the most common Windows stop error. The error is displayed on the blue-colored screen which is also called the blue screen of death. You may receive a 0x0000007B error message during Windows XP setup or while running the setup program. The message is often displayed as ‘a problem has been detected and Windows has been shut down to prevent damages’ or ‘inaccessible boot device error’.

Solution

Restoro box imageError Causes

The 0x0000007B error code is usually triggered by:
  • Poor Window XP installation
  • Registry corruption
  • Device Drivers Issues
  • Boot sector viruses

Further Information and Manual Repair

The 0x0000007B error makes your system vulnerable and reduces its speed significantly. And besides, you can’t run the programs smoothly on your PC either. Therefore, it’s advisable to fix the error right away. To fix and repair the 0x0000007B error successfully, you must first understand the cause of the error. Let’s take a look at all the solutions available to fix the 0x0000007B error.

Cause: Boot Sector Viruses

Solution: If your computer is infected with boot sector viruses, then you will first have to download a powerful antivirus. After downloading the antivirus program, run it on your PC to check your computer for viruses. Delete the viruses found and click the repair option. Sometimes even an antivirus program may fail to remove the virus and repair the system. In such cases, you must repartition and format your hard disk and also reinstall Windows XP.

Cause: Device Driver Issues

Solution: Device driver issues may occur if the boot controller is not properly configured or the driver is not up to date. If device driver configuration is the cause of the 0x0000007B error on your PC, then all you need to do is restart your PC, and while restarting press F8 to go to the advanced boot options. Now choose the ‘Last Known Good Configuration’ option. After selecting it, boot into windows and then perform a system restore. Now go to Device Manager and perform a driver rollback to reinstall the drivers. This will resolve the configuration issues. However, if you need an updated driver, all you need to do go on the web and download software to update the driver. It is advisable to download software from the manufacturer’s website in order to successfully update the device driver.

Cause: Poor Windows Installation

Solution: In this case, you will have to perform a Windows start-up repair. To do this: boot Windows XP from CD. Press ‘enter’ at setup Windows Screen when prompted. Then press R to repair Windows Installation. This procedure will not delete any user data and files. In fact, it will copy only the original Windows files over the bad or existing ones. Some of the best ways to avoid Ox0000007B blue screen errors are
  • To scan for viruses every time you use your PC
  • Never open web pages, emails, or download content that you think looks suspicious because that’s probably a virus.
  • Always keep your computer updated.
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Folder shortcuts in Windows 11 on Start menu
Special folders like music, pictures, download, videos, etc, can be placed as shortcuts in the start menu inside Windows 11 for easy access. Shortcuts will appear in the start menu on the bottom as simple glyphs. They are not present in the start menu by default so it needs to be turned ON first. Folder shortcutsIf you want to place these icons in your Star menu follow this step-by-step guide and you will have them in no time.
  1. Open Windows settings
  2. In settings go to Personalization > Start
  3. In Start click on Folders
  4. On the given list of Settings, File Explorer, Documents, Downloads, Music, Pictures, Videos, Network, and Personal folder click on the switch beside them if you want them as shortcuts in the Start menu. You can choose whichever you want.
  5. Close settings
You can revisit the settings menu to add more icons or remove some of them later if you wish so.
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Switch audio devices in Windows 11 taskbar
windows 11 audio settingsWindows 11 has brought some new features and changed some of the existing ones. One of these changes includes quick switching of audio devices which will play audio. Audio switching can still be done under the taskbar, it is just a little different and one could say even hidden. Follow this quick guide and you will be switching from your headphones to speakers as an example in a matter of seconds.
  1. Click on the speaker icon located in the far-right part of the taskbar.
  2. After the quick settings menu appears click on the right arrow located right of the volume slider. If the arrow is not present, instead of click on the pencil icon, then on add, and finally select Volume from the list.
  3. After clicking on the arrow icon, a list of all enabled audio devices on the system will replace the volume slider. Click on the desired audio device in order to make it active.
  4. Click anywhere outside the quick setting menu to save changes and close it.
Note: in the Quick settings menu if you choose More Volume Settings it will bring you to System > Sound where you can access more sound input and output options.
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How to Fix Error 0x00000643

Error 0x00000643 - What is it?

This is a Windows Vista printer error. It occurs when you try to use the plug-and-play service to install a WSD printer on your PC. WSD is the abbreviation for Web Services for Devices. It is a Microsoft API to simply programming connections to web service enabled devices such as printers, file shares and scanners.  The error 0x00000643 code is displayed in the following format:
“Operation could not be completed (error 0x00000643)”

Solution

Restoro box imageError Causes

The error 0x00000643 may occur due to multiple reasons, including:
  • No suitable driver installed for your printer
  • A firewall or other security program is too restrictive
  • Registry file has invalid entries
  • Virus and Trojan
  • Outdated system drivers

Further Information and Manual Repair

To resolve this error code on your PC, you don’t have to hire a professional technician and spend hundreds of dollars to perform system repair. You can resolve it all by yourself, even if you are not a computer programmer or lack technical expertise. Here are some of the easiest and proven methods to fix the error 0x00000643 on your PC:

1. Update Outdated Drivers

This can be done by accessing the ‘Device Manager’. All you have to do is, go to the start menu and type Device Manager in the start search box. Then click on the Device Manager in the list. On the action menu, click the scan for hardware changes or update the driver.

2. Delete the WSD Port to Resolve Error

Go to the start menu and type printers in the search box. Click printers in the given program list and then click the option add a new printer. After that, select the existing WSD port and any printer driver. Now delete the printer. The WSD will be deleted automatically. Once this is done, connect the printer to your computer. You will see the plug-and-play service will begin to install the printer again. This process is most likely to resolve the issue and reinstall your printer.

3. Disable Firewall

Sometimes the error may occur if the security programs are too restrictive such as the Firewall. To fix the problem simply disable Firewall.

4. Viral Infection

If the underlying cause of the error is a viral infection, then download a powerful antivirus and run it on your PC. Scan for viruses and delete them.

5. Registry Invalid Entries

If you don’t clean the registry regularly, this overloads with unnecessary, redundant and obsolete files like cookies, internet history, junk files, bad registry keys and invalid entries. This damages the registry and generates such error codes. Although you can resolve and repair the registry manually, but that method is slight tricky and time consuming. It may require technical expertise. However, another quick and easy way to clean and restore the registry and resolve error 0x00000643 on your system is to download Restoro. This is a next-generation, advanced, and highly functional PC Repair Tool. It is deployed with an intuitive algorithm and multiple utilities such as a smart registry cleaner, a powerful antivirus, and a system optimizer. The registry cleaning utility detects all registry issues on your PC, removes invalid entries cluttering the registry, and repairs it right away thereby resolving error 0x00000643. The antivirus simultaneously detects malware on your PC and removes them while the system optimizer boosts the speed of your computer significantly. Restoro is bug-free, safe, and efficient. It has simple navigations and a user-friendly interface. This software is compatible with all Windows versions including Vista. To fix error 0x00000643 on your system in seconds, click here to download Restoro now!
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Fix Error 0xe0434f4d

What is Error 0xe0434f4d?

Error 0xe0434f4d displays when a remote computer runs an instance of the SQL Server 2005 but it fails to initialize. When the plan is started, this error displays in a status window on the SQL Server. Also, when the Update-OffilineAddressBook cmdlet is started in Microsoft Exchange Server, this error can occur.

Solution

Restoro box imageError Causes

Error 0xe0434f4d can occur for possibly two main reasons. The first one is when the System Attendant Service is not properly running, and the second when you don’t have the permission to run the update. Other causes are when the .NET Framework 2.0 security does not allow sqlplanlaunch access to run from a shared network. Another cause is when the Offline Address Book (OAB) is not found in the Configuration Domain Controller server that the server of OAB generation uses.

Further Information and Manual Repair

In case you didn’t know, the Offline Address Book generation server is a mailbox server, and in order to resolve error 0xe0434f4d, you will have to replicate the OAB object to the Configuration Domain Controller server. In order to do so, follow steps:
  • Go to start and click on All Programs, then go and click on Microsoft Exchange Server 2010. Click on Exchange Management Console
  • In Exchange Management Console, go to Server Configuration and click on Mailbox
  • In the details, go to mailbox server that generates Offline Address Book and right-click it, then go to Properties
  • In the Properties, click on System Setting and locate the domain controller name in the box that reads Domain controller servers being used by Exchange
Make sure the OAB object is reproduced in the Configuration Domain Controller Server. Follow these steps to do that:
  • Go to Start and click on Run. Type Adsiedit.msc in Open box and press Enter. Right-click on ADSI Edit and click on Connect to
  • Locate a list reading Select a well-known naming context, and from there select Default naming context. In a Select or type a domain or server window, type FQDN (fully qualified domain name) of the Configuration Domain Controller server which was determined in step 1, and click OK
  • Expand Configuration [dc.domain.com], expand CN=Configuration, DC=domain, DC=com, expand CN=Services, expand CN=First Organization, and expand CN=Address Lists Container
  • Click on CN=Offline Address Lists and make sure the OAB object is listed on the details pane
When the OAB generation server receives this, then it will connect to the Configuration Domain Controller server and will locate the OAB object. If the OAB generation server is unable to find the OAB object, then the error will return on the cmdlet. On SQL Server, you should change the .NET permissions to allow sqlplanlaunch application access to run from shared administration. For that, follow these steps:
  • On ArchiveIQ Server, open System from the Control Panel and note down the computer name
  • On SQL Server, log in as administrator and open the command prompt
  • On the command prompt type, ‘C:windowsmicrosoft.netframeworkv2.0.50727caspol.ece –m –ag l – url file:\[Archive IQServer Computer Name]AlQRemote$*FullTrust and Press Enter. Type yes and press Enter again to confirm the permission changes.
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Photos app Export or Share is not working
The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:
  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.
Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:
  • Open the Windows PowerShell program with admin privileges and key in the following command:
Set-ExecutionPolicy Unrestricted
  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.
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