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Fix Windows Update Error 0x80004005

As you know, Microsoft is consistent in pushing updates to its supported versions of the Windows operating systems in order to make it better and defend it from different kinds of vulnerabilities. And pushing billions of active Windows computers every now and then is really not an easy thing to do since it calls for a complex Windows Update delivery module. These complexities often give rise to various errors like the Windows Update error code 0x80004005.

When you encounter this kind of Windows Update error, you will see the following error message on your screen:

“There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help 0x80004005.”

This kind of Windows Update error occurs due to an issue while either installing or downloading an update. There are several ways you can fix the problem. You can try to replace the dpcdll.dll file, reset the Windows Update-related services, run the Windows Update troubleshooter or manually install the Windows Updates. For more details, check out the options given below.

Option 1 – Try to replace the DLL file with a trusted source

The first thing you can do is to replace the dpcdll.dll file with a trusted source.

  • First, you need to get the new dpcdll.dll file from another computer with preferably the same file version number as your computer.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • For x86: This PC > C:/Windows/System32
    • For x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 dpcdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error 0x80004005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try downloading and installing the Windows Updates manually

Windows Update Error 0x80004005 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

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Headphones are not working or detected
If you find that your headphones are suddenly not working, read on as this post will help you sort out the problem. There could be several reasons why your headphone is malfunctioning, it could be due to an update you just installed, or it could also be due to incompatible operating system, drivers, and so on. Although updates are created to fix bugs on a computer, there are times when it also causes some issues in the computer. One of the issues it causes is the broken headphone. When this happens, the computer will stop playing any audio using the headphones. The problem, as pointed out, could be due to Windows Updates or incompatible or corrupted drivers in the system. To resolve this problem with the headphones, there are several fixes you can check out. Make sure that you follow each one of the given potential fixes below.

Option 1 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 2 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try checking the status of the audio-related Windows Services

The Windows Services manages audio for all Windows-based programs and if this service is stopped, audio devices, as well as effects, will also be affected and if this service is disabled, any services that depend on it explicitly will fail to start. So you need to check the status of this service. How? Follow the steps below.
  • Tap the Win + R to open the Run dialog box.
  • Then type in “MSC” in the field and tap enter to open the Windows Service Manager.
  • Next, navigate down to the Windows Audio Service and double-click on it to open Properties.
  • After that, set the Startup Type to Automatic and then click on the Start button and if it has already started, stop it and then start it again.
Note: You should also make sure that the following Dependency Services are started and have Automatic Startup type:
  1. Remote Procedure Call
  2. Windows Audio Endpoint Builder
You should also start the Multimedia Class Scheduler and set it on Automatic if you have it in your system. The Multimedia Class Scheduler Service or MMCSS is a service in Windows that allows multimedia applications to get prioritized access to CPU for time-sensitive processing like the multimedia applications as well as prioritized disc access to make sure that the process does not lack data to process.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 5– Try to rollback or install a newer Windows Update

As mentioned earlier, the issue with the headphones could be due to a Windows Update. Thus, to fix the problem, you can try to either roll back or install a newer Windows Update.
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Fix Screen Aspect Ratio issues in Windows
There are times when you upgrade or install Windows 10 on an old computer and the Aspect Ratio of the screen is in a mess. This issue occurs when a new Windows version does not support the GPU or the driver does not work in Windows 10. And in such cases, Windows uses a generic driver which does not support all the resolution as well as the correct aspect ratio. So in this post, you will be guided on how you can fix the issues with the screen aspect ratio in Windows 10. It could be that your screen has an aspect ratio of 16:9 but after the upgrade, you changed to screen resolution, and is now set to 16:!0. And later on, you found that you are unable to go back to the previous aspect ratio. Thus, you will notice that everything on the screen might look stretched. You might be wondering if it’s possible to change the aspect ratio in Windows 10 directly even if the GPU does not have the compatible driver, well it really isn’t. However there is another way to resolve the problem. Refer to the options given below to get started.

Option 1 – Try using the Compatibility Mode

The first thing you can do is to run the driver in a Compatibility Mode. Follow the steps below to do so:
  • You need to download the driver and place it on your desktop.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you should see two options:
    • Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
    • Manually choose the version of Windows it was correctly working.
  • You also have the option to change the DPI settings and see if that helps. Then click the Apply and OK buttons.
  • Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.

Option 2 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
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8 Android Apps that threaten your security
Security on your PC and on your accounts is the important thing. Security on your phone device is also very very important. That is why we are bringing you a list of 8 applications that are marked by the cybersecurity team as ones that could be used to steal data from you. If you have by any chance any of these applications installed, uninstall them immediately.

List is as follows:

  • Cake VPN (com.lazycoder.cakevpns)
  • Pacific VPN (com.protectvpn.freeapp)
  • eVPN (com.abcd.evpnfree)
  • BeatPlayer (com.crrl.beatplayers)
  • QR/Barcode Scanner MAX (com.bezrukd.qrcodebarcode)
  • Music Player (com.revosleap.samplemusicplayers)
  • tooltipnatorlibrary (com.mistergrizzlys.docscanpro)
  • QRecorder (com.record.callvoicerecorder)
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix Update components must be repaired
Recently, a lot of users reported having an issue with Windows Update. According to these users, they got an error message saying, “Windows Update components must be repaired” after they run the Windows Update troubleshooter. So if you are also facing this issue then you’ve come to the right place as this post will guide you in fixing this problem. There are various suggestions you can check out to fix this problem – you can try running the Windows Update troubleshooter again but this time, in a Clean Boot State or you could also run System File Checker or the DISM tool to repair corrupted Windows Update files or reset the Windows Update components. For more information, refer to the given options below.

Option 1 – Run the Windows Update troubleshooter in a Clean Boot State

Repairing the “Windows Update components must be repaired” error is not that complicated. One of the things you can try is to run the Windows Update troubleshooter again but this time, in a Clean Boot State. Refer to the steps below to get started.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update troubleshooter again and see if the error is fixed or not.

Option 2 – Try to run System File Checker

If the Windows Update troubleshooter still failed to fix the problem, you can run System File Checker instead. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Delete the contents in the Software Distribution folder and Catroot2 folder

You can also delete the contents in both the Software Distribution and Catroot2 folders as it could potentially fix the “Windows Update components must be repaired” error.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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Internet disconnected when VPN is connected
If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security. Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected. In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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Tips and tricks for longer SSD life
Today most users have an SSD drive, times have changed and SSD has become your typical computer equipment. A lot of time has passed from the first SSD hard drives up to today and technology has evolved and improved but still, there are some cool tricks and tips to speed up and extend the lifespan of your SSD hard drive. That being said let us dive right into what I would like to call the essentials of having an SSD hard drive.
  1. Keep your SSD firmware up to date.

    This one really is a no-brainer, keeping your firmware updated at all times will ensure longer life and SSD stability. The trick here is that each SSD manufacturer has its own ways of updating firmware so this is not something universal, you will have to go to the official website of your SSD manufacturer and get firmware updates and instructions from them directly.
  2. Enable ACHI.

    Advanced controller host interface or short ACHI is a feature that will ensure that your Windows will support all of the features that come with running SSD on your computer. It controls the TRIM feature which is crucial in helping Windows itself in its garbage collection on your hard drive. In order to enable ACHI, you will have to do it from your BIOS and it would be very good if the feature is enabled before Windows itself is installed so it can take full advantage of it.
  3. Enable TRIM.

    TRIM feature is vital in extending your SSD lifespan and it should be enabled by default in Windows but you can never be too cautious and double-check and enable if needed. To make sure it is enabled, open your command prompt and type in: fsutil behavior set disabledeletenotify 0
  4. Make sure your system restore is enabled.

    In the first SSD days, system restore was really a feature that you wanted to be disabled in order to prevent and extend the life span of your SSD drive, but we came a long way from there and today there is no reason to keep this feature turned off since it can be helping many ways with both your system and SSD.
  5. Disable Indexing in Windows.

    A large portion of the speed of your SSD drive is used for indexing files in Windows. Of course, the indexing feature is great if you store everything on your SSD drive but if by any chance you have another drive for your backup, pictures, music, etc. it would be highly beneficial for you to turn it off on your SSD. To turn indexing off click on your start menu, click on the computer. Right-click on your SSD and then click on properties. De-select box that says: Allow files to have contents indexed in addition to file properties and click OK. Once you do this the operating system will apply this to all the files and folders on the drive. If you see a dialog telling you that it couldn’t remove a file from the index, click Ignore All.
  6. Keep Windows defrag ON.

    This also was the option in early SSD days which was better to be OFF, but as said before since technology has been making progress and Windows has been improved and made aware of SSD drives, defrag has evolved as well, and now it is more of optimization tool then defragmenter which was once.
  7. Disable Prefetch and Superfetch.

    Windows is placing information in both physical and virtual memory for applications that you are not currently using but they are used often in order to speed their response time. If you are running low on space or having struggles with virtual memory it would be best to turn them both off. Go to registry manager and find: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters, there you have 2 values: EnablePrefetcher and EnableSuperfetch, set both values to 0.
  8. Disable Search and Superfetch services.

    Disabling Superfetch in the registry is not all work, Press WINDOWS + R to bring run dialog, type in it services.msc, Find both Search and Superfetch and disable them.
  9. Configure Write Caching.

    Write caching can be enabled and disabled in the device manager by expanding disk drives, right-clicking on SSD, then click properties, select the policies tab. In the tab, there is the option to Enable write caching on the device. Now trick in this is that you will need to try and benchmark your SSD with both options turned ON and OFF since different manufacturers have different performances with this option being ON or OFF.
  10. Disable CleanPageFileAtShutdown and LargeSystemCache.

    Page file and a large cache of page files are not something that we longer need, since SSD writes with great speed in its flash memory both of these options can be disabled and you will both speed up shut down the process of your system and save some SSD life since page files will not be written. Find both options in the registry under the key: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management set both to 0
  11. Set high performance in Power options.

    This option in power management will prevent your SSD from constantly shutting down and bringing it up increasing speed without sacrificing its life span.
These are tips and tricks for having great and longer life as well as speed for your SSD drive. We hope that you have found them useful and that you will come again to check new articles published daily for easier IT life.
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A Guide to Fix Error Code 0x80070004 on Windows 10

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Restoro box imageError Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

  • System (or SYSTEM)
  • SELF
  • LOCAL
  • Network
Failure to fix this error message might result in others, including error code  0xc0000001

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

  • LOCAL
  • System (or SYSTEM)
  • Network
  • SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

  • Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
  • Step 2: A dialog box will open. Just click the “Change” button
  • Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

  • Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
  • Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
  • Step 3: Find the “Computer Name” tab then click “Change”
  • Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

  • Step 1: Go to the Start menu and type System
  • Step 2: Click System  then go to the Advanced tab
  • Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

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Problem running preinstall.cmd scripts
Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS. To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick
Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.
  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.
  • Dell Encryption Management service
  • Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Windows Update Keeps Turning Off in Windows
Keeping your system updated is a must and Windows updates are definitely a great way to do that. These updates are essential since they provide important security and various fixes for bugs in your Windows 10 computer. However, there are plenty of instances when you encounter issues with Windows Updates and one of them is when the Windows Updates turn off automatically at random times. Some users reported that they saw a notification about Windows Updates being turned off. Note that the issue is not with the update itself since many users turned on the Windows Update and the system was properly updated. The issue is that the Windows Updates turned off all by itself. There could be several reasons why the Windows Updates turned off by themselves. It could be due to the antivirus program installed on your computer. Antivirus programs are known to cause issues with other programs, Windows updates components included. This can occur due to false positives as well as odd compatibility issues. Aside from antivirus programs, the Windows Update service itself could also be the root cause of the problem. There could be a corrupted file in the Windows Update folder or it could be that the Windows Update service wasn’t started properly. Any of these issues can be resolved by following the troubleshooting options given below. Make sure to follow each one of them carefully for better results.

Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Try to make some changes in the Registry

  • Tap the Wins key once and type in “command prompt” in the field.
  • From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
  • Next, type the following command and tap Enter:
reg add "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateAuto Update" /v AUOptions /t REG_DWORD /d 0 /f
  • After that, type the following command and hit Enter again:
sc config wuauserv start= auto
 The command you entered will set the Windows Update to auto so you should be good to go.

Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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PowerShell script Error 0xFFFD0000 in Windows
If you like to schedule different tasks on your Windows 10 computer and automate them, then you would find the Windows Task Scheduler very useful. It is commonly used by a lot of users to schedule various tasks like scheduling periodic execution of scripts and some programs to make sure that the intended tasks are automatically carried out. Apart from being a preinstalled application, the Task Scheduler is already available on your computer. However, there are times when you might encounter some errors while using it. One of these errors is error 0xFFFD0000. You can encounter this error while executing some PowerShell scripts. It can occur to any tasks as well especially to the ones that have a file executed using a particular program. And just like the PowerShell script, files also use PowerShell to be executed. To fix Error 0xFFFD0000, you need to follow the instructions provided below carefully. Step 1: In the Start Search, type “task scheduler” and click on Task Scheduler from the results to open it. Step 2: After opening Task Scheduler, right-click on the task that’s giving you the error and then click on Properties. Step 3: After that, navigate to the Actions tab in the new mini window that appears. Step 4: From there, select the action for the task and click on the Edit button which will open another mini window. Step 5: Next, make sure that the path to the executing program is properly typed inside the field of Program/script. Note that it should be set to the executable file for that particular program. For instance, you have to set it to “C:WindowsSystem32WindowsPowerShellv1.0powershell.exe” for the Windows PowerShell program. Step 6: You can also utilize the Browse button and navigate through Windows Explorer to locate that particular executable file for the program. Step 7: Now make sure to use the file argument in the Add arguments field followed by the path of the file to be executed. It should look like this:
-file "C:/Users/Ayush/Desktop/Powershell Script Sample.ps1"
Step 8: Once done, click on OK to save the changes made and see if the task is still giving you an error or not. On the other hand, if you are still getting the same error, you can try to repair the Task Scheduler by deleting corrupted tasks. Note that a single corrupted file can cause big problems so this option is quite important. And for you to delete a corrupted task or any task from the Task Scheduler, you have to use the Registry Editor if you are not able to use the Task Scheduler interface. To do so, follow these steps:
  • Tap the Win + R keys to open the dialog box for Run.
  • Next, type in regedit and click on OK or tap Enter to open the Registry Editor.
  • Then navigate to this path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTree
Note: In this path, you can see all the tasks that are currently set in the Task Scheduler. And since it would be hard to tell which one of them is corrupted, you have to delete the latest one in Task Scheduler last. But before you do so, make sure that you take a note of the ID of the tasks. And for you to get the ID, you have to select the task you wish to delete and double click on the ID string located on your right-hand side, and then copy it in the Notepad.
  • Right-click on the task name and then delete it.
  • After that, delete the very same GUID which you have copied earlier from these folders:
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheMaintenance
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTasks
Note: You might not see the same GUID from these folders but if you see it, delete it right away.
  • Next, navigate to this location: C:WindowsSystem32Tasks
  • Delete the very same tasks you just deleted from the Registry Editor.
  • Restart your PC and check if the Task Scheduler is back to its normal state or not.
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