How to Fix UNEXPECTED_KERNEL_MODE_TRAP error

Error Code 0x80070004 on Windows 10 – What Is It?

Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.

Solution

Error Causes

The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:

• System (or SYSTEM)
• SELF
• LOCAL
• Network

Failure to fix this error message might result in others, including error code  0xc0000001. 

Further Information and Manual Repair

If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.

Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.

Here are a few methods to try.

Method 1: Check and Change the Computer Name

The most common cause of this error is if your computer uses any of the following reserved names:

• LOCAL
• System (or SYSTEM)
• Network
• SELF

These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.

Changing Computer Name in Windows 8.1

If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:

• Step 1: Open the Start menu then simply type “rename computer”. After that, choose “Rename this computer”
• Step 2: A dialog box will open. Just click the “Change” button
• Step 3: A new dialog box will open. Type the new name. Click Apply then Ok.

Changing Computer Name in Windows 7

If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.

• Step 1: Go to the Start menu then on the Computer section, right-click the mouse and choose “Properties”.
• Step 2: A new dialog box will appear. Go to “Computer name, domain, and workgroup settings” then click “Change settings”. In case you’re asked for administrative access, make sure to grant it.
• Step 3: Find the “Computer Name” tab then click “Change”
• Step 4: Change the computer name and click Ok.

Method 2: Fix the “Users” directory issue

If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.

If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).

If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:

• Step 1: Go to the Start menu and type System
• Step 2: Click System  then go to the Advanced tab
• Step 3: Go to Settings, which you’ll find under User Profiles

On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.

After this is done, try upgrading your operating system to windows 10 again.

Method 3: Try a trusted and secured Automated Tool

If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.

TCI/IP or as known as Internet protocol is one that controls packets that are sent over the internet and makes sure that each one has reached its destination so you can pleasantly browse your favorite websites. The setting for the given protocol is stored locally on your machine and most of the time, everything works fine and good, but sometimes, these settings can get corrupted.

Malware or other software can temper with setting making TCP/IP making it wrong and throwing nondescript connection errors in your face. If you are faced with this issue worry not because fixing this issue is really easy.

Before we actually go and fix the issue please do scan your system with your protection suite just to be sure that if there is any kind of malware on the system it is properly removed from it.

Resetting TCP/IP

First thing is to open search and find PowerShell, press the Windows key on the keyboard, and type in PowerShell so search results are shown. Click on Run as administrator to open PowerShell in elevated mode.

Once PowerShell is opened type indie it:

netsh IP reset and press ENTER. The task will start executing and at this point you will see a lot of Resetting, OK! messages. Once everything is finished restart your PC and you are good to go.

What is Ammyy Admin

AmmyyAdmin is a software developed by Ammy. This software allows you to manage network computers and servers remotely without complicated NAT settings adjustments or Firewall problems. The program is similar in marketed function to TeamViewer or LogMeIn. This software does not require installation and it lets you control other computers or share files over the software. It usually comes bundled with other software. This software copes files into your computer and sometimes creates new startup keys that allow it to start each time your computer is restarted. AmmyAdmin might display additional ads in your browser as well as pop-up ads. Due to its ability to silently install and run remote administration, it could be used maliciously by those who intend to damage your computer or steal data. AmmyyAdmin is flagged for optional removal, and if you did not intentionally install it, removal is highly recommended

What is a Potentially Unwanted Program (PUP)?

If you’ve ever downloaded freeware or shareware, odds are high that your computer can get installed with a bunch of unwanted programs. A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install it on your computer system. These are programs you definitely don’t want on your system simply because it does not give any beneficial service. PUP doesn’t involve malware in the traditional sense. One simple difference between malware and PUP is distribution. Malware is typically dropped through vulnerability exploitation and in contrast, PUP gets installed with the consent of the end-user, who consciously or unknowingly authorizes the PUP installation on their computer. A PUP might not be viewed as malicious or harmful but nonetheless, it is a common cause of clunky operating systems; some PUPs are a lot more aggressive by deliberately slowing down your PC.

How PUPs affect you?

Potentially Unwanted Programs appear in different forms and varieties, but most times, they are adware programs that exhibit irritating pop-up adverts and advertisements on web pages you explore. In addition, most free software nowadays comes with quite a few unwanted add-ons; in many instances a web browser toolbar or browser modification like a homepage hijacker. They’ll modify browser settings, change default search provider, substitute the default home page with their very own websites, decelerate internet speed, and will damage your computer as well. They could look harmless but PUPs are usually spyware. Some might carry dialers, keyloggers, web browser hijackers, and tracking components that will collect system details, or tracks customer habits and relays these records to third-party organizations. Because of this unwanted program, your application might freeze, your security protections could get disabled which may leave the computer susceptible, your system may get damaged, and the list goes on and on.

Tips on protecting yourself from unwanted software

• When installing anything on your PC, always read the fine print, including the EULA. Do not accept terms of use that are for bundled programs. • Select the “custom” install whenever downloading a software program. Particularly, pay attention to those small boxes which have been checked as default, where you might ‘agree’ to receive advertisements or install software bundlers. • Use anti-PUP software. Security applications like Safebytes Anti-Malware offer the very best real-time protection from PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Avoid downloading and installing browser extensions and programs you are not knowledgeable about. • Use only official product sites for downloading applications. Avoid download websites completely since the majority of websites force users to download the software using their own download manager, which is often bundled with some kind of unwanted program.

Safebytes Anti-Malware scans and detects malware for free. To complete removal, and ensure full PC protections, a paid license key is required.

Malware could potentially cause a lot of damage to your computer. Some malware sits in between the computer and the net connection and blocks a few or all internet sites that you would like to check out. It could also block you from installing anything on your computer, particularly anti-virus programs. If you are reading this article now, you’ve perhaps recognized that a malware infection is a reason behind your blocked net connectivity. So what do if you need to download and install an anti-virus application like Safebytes? There are a few solutions you can attempt to get around with this issue.

Boot Windows in Safe Mode

The Windows-based PC includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event the malware is blocking internet connection and affecting your PC, running it in Safe Mode enables you to download antivirus and run a scan while limiting potential damage. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is booting up or run MSCONFIG and locate the “Safe Boot” options in the “Boot” tab. Once you’re in Safe Mode, you can try to download and install your anti-malware software program without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate most standard infections.

Obtain the security program in an alternate web browser

Certain malware may target vulnerabilities of a specific web browser that obstruct the downloading process. If you seem to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable anti-malware for removing malware

Here’s another solution which is utilizing a portable USB antivirus software that can check your system for malicious software without the need for installation. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the exe file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you want to install the program. Follow the on-screen instructions to finish the installation process. 5) Remove the flash drive. Now you can utilize this portable anti-virus on the affected computer system. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to identify and clean-up up all sorts of malware. These days, an anti-malware program can protect your computer from different forms of online threats. But how to select the right one amongst countless malware protection software that is available in the market? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some of them are great, some are ok types, while some will ruin your computer themselves! You have to choose one that is reliable, practical, and has a strong reputation for its malware source protection. One of the strongly recommended software is SafeBytes AntiMalware. SafeBytes has a superb reputation for quality service, and customers appear to be very happy with it. SafeBytes can be described as a highly effective, real-time anti-malware application that is created to assist everyday computer users in safeguarding their computers from malicious internet threats. Using its cutting-edge technology, this application will assist you to eradicate multiples types of malware like computer viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers. There are many wonderful features you will get with this security product. Below are some typical features found in this software: Robust, Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application has the capacity to find and get rid of various obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus software will miss. Real-time Protection: Malware programs attempting to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. They are very effective in screening and eliminating different threats because they’re constantly improved with the latest updates and alerts. Internet Security: Safebytes assigns all sites a unique safety score that helps you to get an idea of whether the webpage you’re going to visit is safe to browse or known to be a phishing site. Light-weight: This software program is not “heavy” on the computer’s resources, so you’ll not notice any performance problems when SafeBytes is working in the background. 24/7 Online Support: Skilled technicians are at your disposal 24/7! They will promptly resolve any technical issues you might be experiencing with your security software. SafeBytes has come up with a wonderful anti-malware solution that can help you conquer the latest malware threats and virus attacks. Once you’ve installed SafeBytes Anti-Malware, you will no longer need to bother about malware or other security worries. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help. The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak

• After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
• Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.

Error Code 0x80240020 – What is it?

Error code 0x80240020 is a Windows 10 upgrade error code that affects users who attempt to upgrade their Windows operating system. This may occur due to a particular program that blocks the upgrade from completing. It can also result when other PC issues interfere with the upgrade process by disrupting the ability of Windows Update to download updates on one’s machine. Common symptoms of error code 0x80240020 include the following:

• Message box detailing the presence of error code 0x80240020
• Inability to complete Windows 10 upgrade process

Solution

Error Causes

Upgrade error codes occur when Windows users experience upgrade failure while using Windows Update, the Microsoft Windows Update website, the Microsoft Update website, or the Windows Server Update Services (WSUS) server. Disruption may cause this process to fail, for instance, due to system file corruptions or problems related to the Windows Update services.

Further Information and Manual Repair

To correct issues related to error codes, it is often best to apply manual repair methods. These help Windows users determine the root causes of the error code and provide solutions that permanently fix these issues. For instance, if error code 0x80240020 on your machine is due to an issue within the Windows Update tool, you will need to first verify that this is the problem by using a troubleshooter option found within your machine’s settings. The troubleshooter will detect and fix the issue.

Most of these manual repair methods can be implemented by any Windows user, regardless of their background, technical abilities, or lack thereof. However, in certain cases, technical skills are required. If you have trouble implementing the procedures highlighted below or in any other error code article found on this site, consider getting help from a Windows repair technician or use a powerful automated tool.

Below are details regarding the manual repair methods for fixing error code 0x80240020. Ensure you follow the instructions correctly. After all, any error you make will likely cause further problems on your machine and prevent you from resolving error code 0x80240020 in Windows 10.

Method One: Run Windows Update Troubleshooter

One way to fix error code 0x80240020 is to troubleshoot Windows Update. To do this you will need to access Settings within your machine then simply select the relevant troubleshooting options available. Follow the instructions below:

• Step one: Type Settings within search box near Start button then press Enter
• Step two: In the search box within Settings, type Troubleshooting
• Step three: Select the troubleshooting option
• Step four: Under System and Security, select Fix problems with Windows Update
• Step five: Under Windows Update, select Resolve problems that prevent you from updating Windows.
• Step six: Click Next and wait for the troubleshooter to detect and fix problems

If there are problems with Windows Update, the troubleshooter will be able to fix them. Once this process is complete, restart your PC and then reopen Windows Update. Attempt to upgrade your Windows operating system. If Windows Update completes the process and your machine downloads and runs the upgrade, you have successfully resolved error code 0x80240020.

If, however, there is another upgrade failure and the message box detailing the presence of error code 0x80240020 in Windows 10 appears, you will need to apply another manual repair procedure. Please see below for further details regarding manual repair method two.

Method Two: Use SFC to Scan and Fix Corrupted System Files

Corrupted or missing system files may interfere with your machine’s ability to successfully download an upgrade. For this reason, scan and fix any problems related to system files on your machine using Command Prompt. This manual repair method is often called a System File Check/ Checker (SFC).

• Step one: Right-click Start Menu
• Step two: Select Command Prompt (Admin)
• Step three: Type sfc /scannow

To ensure you follow this procedure correctly, enter the command as it is written above, with a space between “sfc” and “/scannow”. Once missing, corrupted or damaged files are present on your machine, the SFC command will enable Command Prompt to scan and fix these issues.  Wait until the process is complete then reboot your PC.

With your system successfully rebooted, reattempt the Windows 10 upgrade process in Windows Update or on the Windows Update website. If the issue causing error code 0x80240020 was related to problems with system files, you should be able to complete the upgrade after using the SFC tool.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

In this post, you will be guided on how you can set up the USB tethering feature on your Windows 10 computer and share your mobile device’s mobile data so other devices can also access the internet. Tethering is usually known as Wi-Fi tethering which allows users to share mobile data to any device with Wi-Fi, laptops included. This is really useful especially when you have no other way to access the internet. For instance, if you are using a desktop computer and there is no way for you to connect to the Ethernet, and you have no Wi-Fi adapter that you can use to connect to a router as well, you can use USB tethering instead to access the internet. It is almost similar to Wi-Fi tethering except that it works over a USB connection instead of a Wi-Fi adapter. USB tethering is almost quite the same as an Ethernet connection except that it’s faster compared to Wi-Fi tethering as well as Bluetooth tethering. Just like Wi-Fi tethering, USB tethering is free unless your network carrier has blocked it. Thus, it’s better if you make that clear with your operator. Once you have that covered,

Follow the instructions provided below to set up USB tethering on your Windows 10 computer.

Step 1: First, connect your mobile device to your Windows 10 computer using a USB cable. Step 2: If it asks you to enable the file transfer feature, just cancel it. A prompt that says, “Tethering or Hotspot active—Tap to setup” should be available as soon as you get connected – tap on it. Note: If there is no prompt, just go to Settings > Network and Internet > Hotspot and Tethering and from there, toggle on the USB tethering option. Step 3: Afterwards, the setup will create a new network adapter in Windows 10 automatically and your computer should now be connected to the internet using USB tethering. Note: You have to make sure that the Wi-Fi connection in your mobile device is turned off and if it is connected to an existing network, the USB tethering will be disabled but if you see its status as enabled, then the USB tethering setup is successfully done. In addition, keep in mind that the location of tethering can be different for every phone, especially on a customized operating system such as RealMe, Redmi, Samsung, and any other mobile device although they are clubbed in the section of Mobile and Data Network. In case you encounter some problems when using USB tethering in your Windows 10 computer, there are troubleshooting tips you should follow. The NDIS-based Internet Sharing Device network adapter is what Windows 10 uses to make USB tethering possible so if it stops working, follow the options provided below.

Option 1 – Perform basic check

The first thing you can do if you encounter problems in USB tethering is to do a basic check like checking if Wi-Fi is enabled automatically as well as check if the USB cable is disconnected or if you’ve turned off USB tethering accidentally.

Option 2 – Try installing or updating the USB RNDIS adapter

RNDIS or Remote Network Driver Interface Specification can also help you resolve any USB tethering problem. If the pre-installed driver does not help you in connecting to the internet, then you can try installing the USB RNDIS driver that is, if it’s not installed yet. If it is already installed, you can try to update it instead.

• Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• Next, expand the Network adapters section and look for the Remote NDIS based Internet Sharing Device. But if you are using a Samsung smartphone, you might see “Samsung” instead of under Network adapters.
• Right-click on it and then select the “Update driver” option.
• Then select the “Browse my computer for driver software” option.
• After that, select the “Let me pick from a list of available drivers on my computer” option.
• Now uncheck the checkbox for “Show compatible hardware”.
• From the given list on your left-hand side, look for Microsoft and then select the Remote NDIS based Internet Sharing Device on your right-hand side.
• Click on Next. A new popup will appear where you have to click on Yes. This will install the driver.
• Now click on the Close button and restart your computer.

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

Universal Windows Platform (UWP) applications are the modern application in the windows store that can be used in all the Window devices like Xbox, Hololens, Tablet, PC or Phone. Basically, UWP provides a common platform for every device that runs Windows 10. When attempting to login into these applications and receive this error:

Can’t sign in with a Microsoft account This program is blocked by group policy. For more information, contact your system administrator. 0x8000704ec

Then this post is for you. We will guide you on how to easily resolve issues, please follow the steps provided.

1. Local group policy editor solution

   • Press ⊞ WINDOWS + R to open the Run dialog.
   • In the Run dialog box type gpedit.msc and press ENTER to open Group Policy Editor.
   • Inside the Local Group Policy Editor, navigate to the path below:
   Computer Configuration > Windows Settings > Security Settings > Local Polices > Security Options
   • On the right pane, double-click on Accounts: Block Microsoft accounts to edit its properties.
   • Under Local Security Setting tab, click on the drop-down and select This policy is disabled.
   • Click Apply > OK to save the changes.
   • Exit Group Policy Editor.

2. Registry editor solution

   As always, it is highly recommended to make a backup of the registry editor just in case that something goes wrong.
   • Press ⊞ WINDOWS + R to open the Run dialog.
   • In the Run dialog box, type regedit and hit ENTER to open Registry Editor.
   • Navigate to the registry key path below:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
   • At the location, on the right pane, identify the NoConnectedUser key. The key value might be set to either 1 or 3.
   • Now, double-click the NoConnectedUser entry to edit its properties.
   • Input 0 in the Value data field and hit Enter to save the change.

A couple of Windows 10 users recently reported getting an error that says, “The group or resource is not in the correct state to perform the requested operation” while opening UWP Applications as well as accessing the File Explorer. You can encounter this kind of error mostly on File Explorer, Microsoft Store application, and other UWP applications. This indicates that this error occurs during both the Windows Classic Application and the Universal Windows Platform Applications. There are several ways to fix this error. You can try to run a System File Checker scan, or run the DISM tool or the Program Compatibility troubleshooter or Windows Store Apps troubleshooter or try to reset or reinstall Windows 10 or the affected application that's not working. However, before you do any of these troubleshooting tips, you can try to perform System Restore first as it could undo the changes you’ve made in the system which might have caused the error.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore wasn’t able to fix the error, then you can refer to each one of the following options.

Option 1 – Try to use the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “The group or resource is not in the correct state to perform the requested operation”. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 2 – Run the System File Checker Scan

Aside from the DISM tool, you can also run a System File Checker scan. It is another built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 3 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.

Option 4 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen

• Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

If your Windows PC encounters an error, it will display a Blue Screen of Death or BSOD error which usually comes up for a fraction of second and creates some logs or Dumps Files as what other user prefers to call it and then boots your PC suddenly. This process usually takes place quickly that most users find it hard to get the error code and won’t probably be able to check what really went wrong with their PCs. This is where the dump files come in. They are stored internally in your computer and can only be accessed by an administrator. They are classified into 4 main types and in Windows 10 they are either:

1. Complete Memory Dump
2. Kernel Memory Dump
3. Small Memory Dump (256 KB)
4. Active Memory Dumps

Dump Files are useful as they could help you in resolving the problem and so you need to configure your Windows 10 PC to create them but first, you need to make a system restore point. This is essential as you are about to modify some system files as well as critical Windows 10 settings. There are two ways you can create Dump files – first is by modifying the settings in the Startup and Recovery and lastly is via the WMIC command line. Refer to the instructions prepared below to be guided on how you can create Dump files after any BSOD error using these options.

Option 1 – via Startup and Recovery

• Type in “control panel” in the Cortana Search box and then click on Control Panel from the search results to open it.
• After opening Control Panel, you need to make sure that you view the contents by their Category then click on the header link which is labeled “System and Security” or you could also right-click on the This PC icon and then click on Properties.
• Next, select the Advanced system settings from the left panel. Once you do, a new and small window will pop up.
• Under the newly opened window, look for the section called Startup and Recovery and then click on the Settings button.
• And from the System Failure section, you can choose any option from the drop-down for Write debugging information such as:
  • None – this means that there is no dump file created by Windows
  • Small Memory Dump – this means that Windows will create a Minidump file on BSOD
  • Complete Memory Dump – this means that Windows will create a Complete Memory Dump file on BSOD
  • Automatic Memory Dump – this means that Windows will create an Automatic Memory Dump file on BSOD
  • Active Memory Dump – this means that Windows will create an Active Memory Dump file on BSOD

Note: The complete dump needs a page file that is allowed to be the size of the physical memory installed in your PC with a dedicated 1 MB of space for just the page header.

• Now once you have selected the most suitable option for you, just click on OK/Apply and then exit.
• Restart your PC to successfully apply the changes made.

Option 2 – via the WMIC command line

• The first thing you need to do to create Dump files via the WMIC command line is to tap the Win + X keys combination or simply right-click on the Start button and then select the Command Prompt (Admin) option. You could also type in “cmd” in the Cortana search box and then right-click on Command Prompt from the results and select Run as administrator.
• After that, type in any of the commands given below depending on your preferences so that your Windows 10 PC will be configured to create Dump Files:
  • No dump file: wmic RECOVEROS set DebugInfoType = 0
  • Small Memory Dump: wmic RECOVEROS set DebugInfoType = 3
  • Kernel Memory Dump: wmic RECOVEROS set DebugInfoType = 2
  • Complete Memory Dump: wmic RECOVEROS set DebugInfoType = 1
  • Automatic Memory Dump: wmic RECOVEROS set DebugInfoType = 7
  • Active Memory Dump: wmic RECOVEROS set DebugInfoType = 1

Note: A complete dump has to have a Page file which is allowed to be the size of the physical memory installed on your PC accompanied by a 1 MB space for just the page header.

• Now type in “exit” in the Command Prompt to exit it.
• Restart your PC to apply the changes made successfully.