How to Fix UNEXPECTED_KERNEL_MODE_TRAP error

This post will provide you a couple of fixes you can try to resolve the Windows Update Error 0x8007001E in Windows 10. So if you are one of the users who encountered this particular Windows Update error then you’ve come to the right place. The error code in this error message also happens to be linked to some random BSOD crashes. The error code 0x8007001E is related to a storage space error or out-of-memory-type error. On the other hand, there are also instances when this error has nothing to do with your computer’s space or shortage of memory – it could be that there are broken software components or corrupted system files that are causing this error. Whichever your case is, refer to the options given below to fix the Windows Update Error 0x8007001E.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Free up some space on your drive

As mentioned, storage space error or out-of-memory-type error might have something to do with this problem so you need to free up some space on your drive. Make sure that you have enough space on your drive (15GB or so should do) and then restart your computer. After your computer reboots, ensure that all the major RAM hoggers are closed before you try to install the update or upgrade again.

Option 3 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Update Error 0x8007001E to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Update error 0x8007001E. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt as admin.
• Then type in this command: exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 5 – Perform a System Restore

You can also try to perform a System Restore as it can also help you fix the Windows Update error 0x8007001E. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the Windows Update error 0x8007001E.

If you suddenly find your Windows 10 computer stuck on the “Preparing to configure” screen for quite a long time now after you run Windows Update, read on as you will be guided on how you can fix that issue in this post. During an update process, there’s a lot of things that go on in the background which is why Windows Updates take quite a while before it finishes. It can be at 25%, 50%, or even 100% but the only message you’re going to see on your screen is the “Preparing to configure Windows, Don’t turn off your computer”. However, if you notice that the Windows Update is taking a longer time than it’s supposed to, the first option is to wait some more but if it’s still the same, then there’s definitely something wrong. This kind of issue occurs when Windows Update fails to configure in short correctly download and install the update. When this happens, it will revert all the changes which are why you were advised to wait for a couple of hours. There are two possibilities why your computer is stuck on the “Preparing to configure Windows, Don’t turn off your computer” screen. The first one is that the Windows 10 operating system is installing any updates. The second one is when the user profile takes time to load or encounters an error. There are several options you can try to fix the problem. You can try running System Restore or boot your computer in Safe Mode or repair the corrupted profile via Registry Editor. You might also want to try using installation media to boot and repair your computer if the other options didn’t work.

Option 1 – Perform System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Note: If you can’t boot into the desktop of your computer, you can run System Restore in the Advanced Startup Options by following these steps:

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.
• Once it’s done, restart your computer.

Option 2 – Boot your computer in Safe Mode

You can try to tap the F8 key if you have it enabled in your Windows 10 computer, as you start your system to boot into Safe Mode. Once your computer is in Safe Mode, you can access the Start Menu and the Mouse and Keyboard. Aside from that, you can also access your files and other built-in tools in Windows such as Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, and many more. On the other hand, if you haven’t enabled the F8 key, you can just go to the Advanced Startup options to boot your computer into Safe Mode. Once you’re there, select Troubleshoot > Advanced Options > Startup Settings > Restart > Tap the number 4 key. After that, your computer will restart in Safe Mode. If you want to reboot into Safe Mode with Networking instead, you can tap the number 5 key and for Safe Mode with Command Prompt, tap the number 6 key. Once your computer is in Safe Mode, you can use any of the built-in tools to restore your computer or troubleshoot the problem that’s causing your computer to get stuck at the “Preparing to configure” screen.

Option 3 – Try to repair your corrupted profile via Registry

In this third option, you can try to repair the corrupted profile using the Registry but before you proceed, take note that you can only try this if you can boot into your desktop and if you can, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made.

Option 4 – Try to use installation media to boot and repair your computer

Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:

• You need to first create an installation media which has the dame version of the operating system installed in your computer.
• After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
• Wait until the repair is completed and then shut down your computer
• Now once your computer has restarted, check if it can now boot properly.

In case you don’t know, when you visit a website that uses HTTPS, it also offers an SSL certificate to the browser in order to verify the website’s identity. Although it may contain lots of things inside it, one of them is the URL of the website. So if the certificate does not match the URL to what you entered, you will most likely get the “Server’s certificate does not match, ERR CERT COMMON NAME INVALID” error which indicates that the connection is not private and the site may try to steal your data but worry not, as this post will guide you in resolving this issue. To fix the ERR_CERT_COMMON_NAME_INVALID error, here are some suggestions that might help.

Option 1 – Check the website’s certificate

If you own the website where you’re getting the error, then you might have to check if the website’s certificate is installed properly and configured on the server as it could be the reason why you’re suddenly getting the error.

Option 2 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why you’re getting the ERR_CERT_COMMON_NAME_INVALID error. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 3 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the ERR_CERT_COMMON_NAME_INVALID error in Chrome. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Run the built-in Malware Scanner and Cleanup Tool in Chrome

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser. In addition, this built-in tool in Chrome might also help in fixing the ERR_CERT_COMMON_NAME_INVALID error.

Option 5 – Reset Chrome

Resetting Chrome can also help you get rid of the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain. There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:

• Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns
• Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.

One the other hand, you could also try to reset Winsock as well as the TCP/IP. Once done, just exit the Command Prompt and check if that fixes your issue. You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

• First, you need to log in to the Admin panel of your router.
• Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
• After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
• Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

• Tap the Win + X key combination and click on Network Connections.
• This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
• After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
• Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
• Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

Microsoft sent an email to users on the Dev build channel saying that the company intends to push some builds that don’t represent what consumers will receive with Windows 11 when it officially releases. In other words, these are going to be some rather buggy builds that won’t be too enjoyable to use. The company recommends users switch from the Dev to the beta channel if they aren’t prepared to deal with the instability. We’ll have to wait and see just how buggy these builds are, but if Microsoft is actually sending out a warning about them it is very likely that builds will be plagued with issues and maybe even stability problems.

Back to Windows 10

How we can expect some buggy build of Windows 11 if you prefer a stable system over new features maybe best decision would be to switch back to Windows 10 until the new OS hits official release.

Switching from dev build channel to beta channel

Another solution, if you do not want to deal with too many issues, is to switch from Dev build channel to beta where things will be more stable. Follow the guide below in order to quickly switch to the beta channel. Following instructions only apply to Windows 11 installations that are linked up to the Windows Insider program, not clean installation of OS.

1. Press ⊞ WINDOWS + I to open settings
2. Inside settings click on Windows update
3. In Windows Update click on Windows Insider Program
4. Inside click on Choose your Insider Settings
5. Click on the button next to Beta Channel to select it (you can switch back to the Dev channel here if you change your mind)

The setting will be saved automatically and from now on you will only receive beta channel updates.

In case you don’t know, the .Net Framework is a programming infrastructure introduced by Microsoft. You will need it to run on lots of services and applications. Note that most of the applications that require the .Net Framework are packed with their installation files which is why it will be installed automatically on your computer when you install an application. However, there are instances when you’ll get an error message saying, “The .NET Framework 4.7 is not supported on this operating system” while trying to install the .NET Framework as a standalone service. The very reason why this error message appears is stated in the error message itself. Although the .Net Framework is supported on Windows 10, it is not actually compatible with some other Windows 10 versions. So it is most likely that you are seeing this error message because the .Net Framework in your computer is not compatible with the Windows 10 version you are running. Since that’s the case, you need to update Windows 10 to fix the problem. Updating your Windows 10 computer is the only solution you can try to fix this problem. Thus, it is advised that you check for Windows Updates even if you are now using the latest version of Windows 10. And since the issue is caused by an incompatible operating system version, once you install the exact version of Windows 10 required by the .Net Framework, the problem will be fixed. Simply follow the steps given below to do so.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: After that, type in “winver” in the field and tap Enter.
• Step 3: Next, your Windows 10 version should be given in the new window that appears. Take note that the number after the Version which is in the second line is your version number of Windows 10. And that the number must be 1507 or 1709. The first two digits in these numbers are the year while the second two represent the month when the update was released. So if you are running a 1709 version, this means that the Windows 10 version you are using was released in September 2017.
• Step 4: The next thing you have to do is to make sure that you have the Windows 10 version that’s compatible with the .Net Framework. To verify, you need to click here and click on the System Requirements.

After opening the link, take a look at the Supported Operating System section where it says, “Windows 10 Anniversary Update” and “Windows 10 Creators Update”. Since there are users who are not familiar with the version numbers related to both the Anniversary and Creators updates, refer to the list given below.

• November Update (1511)
• Anniversary Update (14393)
• Creators Update (1703)
• Fall Creators Update (1709)
• Spring Creators Update (1803)

As you can see, the Creators Update has version 1703 while the Anniversary Update has version number 14393 so if you are using a version lower than the 14393 version then it’s no wonder you aren’t able to install the .Net Framework 4.7 on your Windows 10 PC. Now all that’s left to do is to update your Windows 10 version and make sure that you will be updating it to the latest version available and then try installing the .Net Framework again.

The error 0x0000001 also known as APC_INDEX_MISMATCH is one of the fatal errors that users encounter upon starting their computers. This error appears when there is a sequence mismatch in the driver or system file when it is disabling or re-enabling Asynchronous procedure calls. The mismatch happens maybe because of a virus or malware attack, not shutting down your computer properly and incomplete installation of the system files. There are many ways to fix this error. The easiest way is to download a repair utility program. The use of these programs perfectly fits those that are not so technical. All you have to do is download the program and install it on your computer. As soon as it is installed, the program will now scan and diagnose your computer for any errors. After it identifies the errors, it will then repair your PC through either manual or automatic tools. To those who are techie and enjoy the manual resolution, you may take advantage of Microsoft’s analyze debug extension which tells you the cause of the error. After determining the cause then you can now start fixing the error. Check if Hardware is functioning properly. If the cause is due to a hardware malfunction, you will have to make sure that all the pieces you are using are working. All the wires should be attached to their respective ports. Not only that, but you also must make sure that before installing the hardware, it is compatible with the Windows version that is installed into your computer. Use Compatible software. If the problem was caused by software or a driver, you can uninstall and reinstall it. Always make it a rule that whenever you install a program or new software to your computer, make sure it is compatible with your operating system and never skip a step during the installation process. You also have to see to it that the program you are installing does not contain any viruses, malware, or spyware that can be harmful to your computer. Update your Drivers Regularly. In most cases though, the cause of the APC_INDEX_MISMATCH error are outdated device drivers. To resolve this, you will have to go to your Control Panel then look for Device Manager. As soon as you are in the Device Manager window, you can now see the different devices running on your computer. You right-click on each device and check the Properties.  In the Properties window, click on the Driver Tab and look for the date when it was last updated. You can then go to the manufacturer’s website and compare the dates. For a new Windows operating system, you no longer have to go to the manufacturer's website though. All you have to do is click on Update Driver and it will automatically search for updates online. Use a Genuine Operating System. There are also cases where the 0x0000001 error won’t allow you to access your computer. In this case, we have to suspect that the problem could be in your Operating system. To resolve this, you can reinstall your Operating System or update your current operating system. Only use a genuine licensed Windows Operating System because this will not only protect you from Malware and Viruses but it allows you to get all the recent update available from Microsoft. Update your Windows 10 regularly by going to Settings > Windows Update > Check for Updates. You may also turn on the Automatic Update by going to the Advanced options is found on the Windows Update Page. You can always get help online but it really helps to know the basics and determining the root cause of the error.

This post will guide you through fixing the INTERNAL_POWER_ERROR Blue Screen Error on your Windows 10 computer. If you encounter this kind of Blue Screen of Death error, this means that the policy manager experienced a fatal error which in turn means that it can happen because of Drivers or Software or even due to external hardware. And so to resolve the issue, here are some suggestions that might be of help.

Option 1 – Update the Device drivers

As mentioned, the INTERNAL_POWER_ERROR BSOD error might have something to do with the drivers. It could be that the drivers are outdated so you need to update them in order to resolve the issue.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any drivers with a label saying, “Unknown device”, you need to update them as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Option 2 – Check the Device performance and health

You can also try checking the device's performance and health in the Windows Defender Security Center.

• Open the Windows Defender Security Center.
• From there, check if there is a yellow exclamation icon in the Device performance and health section.
• After that, click on the View report option and you might see Health Report that points towards Storage Capacity, Device Drivers, or Apps and Software which should give you an idea of what the root cause of the problem really is.

Option 3 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the INTERNAL_POWER_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 4 – Try increasing the size of the Hibernation file

• In the Cortana search box, type “command prompt” in the field, and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
• Next, type in the following command and hit Enter to execute it:

powercfg /hibernate /size 100

• Note that the default size of the Hibernation file is 75% and after executing the command, it should increase to 100%. Now exit Command Prompt and check if the problem’s now fixed or not.

Option 5 – Try to run the troubleshooters

Blue Screen Troubleshooter:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Performance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
• Then click on Next to get started. Wait until the process is completed.

System Maintenance Troubleshooter:

• Tap the Win + R keys to open the Run dialog box.
• Type “msdt.exe /id MaintenanceDiagnostic” in the field and hit Enter to open the System Maintenance Troubleshooter.
• After that, click on Next to start troubleshooting the problem and wait until it’s done then check if it fixes the problem or not.

Option 6 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 7 – Run Windows Defender offline

You also have the option to run Windows Defender offline and scan your computer to see if any malware has infected the computer and the one that’s causing the INTERNAL_POWER_ERROR Blue Screen Error.

For a while now, Microsoft has been working hard to add various built-in troubleshooters in Windows 10. In fact, there is a troubleshooter for almost every standard or common error in Windows 10. And now with the newly released Windows 10 v1903, Microsoft has added the Recommended Troubleshooting which allows Windows 10 to automatically fix a lot of critical issues on your computer, and in this post, you will be guided on how you can turn on or off the Recommended Troubleshooting in Windows 10. The Microsoft Diagnostic & Feedback data only provides two settings – Basic and Full. So if you want to turn off the Recommended Troubleshooting for some reason, the only way to do so is to stop it from collecting complete data from your PC. And to turn it on or off, you can choose to switch between them. To do that, navigate to Settings > Privacy > Diagnostics & feedback and from there, select Basic under the Diagnostic Data section. After that, go back to Settings and go to Update & security > Troubleshoot. Once you’re there, you should see a warning message saying, “Share Full Diagnostic data to get additional troubleshooting recommendations”. Based on the message, Microsoft will only offer the recommended troubleshooting based on the Full Diagnostic data which it collects from your computer. On the other hand, if you know how to navigate and use the Windows Registry, then you can enable or disable the Recommended Troubleshooting via Registry Editor but before you proceed, make sure that you create a System Restore point. Once that’s covered, follow these steps:

• Tap the Win + R keys to open the Run dialog box and type “regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoft
• From there, look for the key named “WindowsMigration”. If you can’t find it, just right-click on the left pane and create a new key and then name it “WindowsMigration”.
• After that, create a DWORD “UserPreference” and double click on it to set its value to “0” if you want to turn it off or “1” if you want to turn it on.
• Exit the Registry Editor and restart your computer to apply the changes made.

Note: The Recommended Troubleshooting functionality can look into the error logs sent back to the Microsoft team and use an algorithm to set up a solution for you and they’re nothing but Diagnostics and Feedback data that Windows collects and sends back to Microsoft. Moreover, the recommendations are only visible if you are connected to the internet, else it will show the same message.

If you are using a Windows 10 PC that has different processors clubbed together, chances are you might encounter an error saying, “MULTIPROCESSOR CONFIGURATION NOT SUPPORTED” during a Windows upgrade or software installation. This error is actually caused by a bug check with a value of 0x0000003E. This error also indicates that the processors in your computer are asymmetric in relation to one another. So if you want to upgrade you need to have all the processors of the same type and level. But worry not for this guide will help you in fixing this error. The MULTIPROCESSOR_CONFIGURATION_NOT_SUPPORTED error can occur in several cases such as during an installation of Windows 10, or when the driver is loaded, or when Windows Start or Shutdown and the chances of you getting a blue screen is very much high. To fix this error, refer to the options given below and make sure to follow them carefully.

Option 1 – Try to disable the Hyper-Threading in your BIOS

Hyper-Threading in the BIOS lets a processor (multi-threaded) run various tasks in a simultaneous manner. To disable this, here’s what you have to do:

• Restart your computer and boot into it right after. To do that, tap the F2 key.
• Once you’re in the BIOS, locate the Hyper-Threading option which should be located under the Performance section along with other options like Multi-core support, Rapid Start technology, and many more.
• Disable Hyper-Threading and then make sure to save the changes and exit BIOS.

Note: Although Hyper-Threading is only used when necessary, there are some OEMS that don’t have the option to disable it and if that’s the case, you need to try other options given below.

Option 2 – Try to disable the Virtualization in the BIOS

Virtualization in the BIOS allows users to run a single physical resource such as the server or storage device to appear that it is running as multiple logical resources. It is also properly termed as “HYPER-V”.  To disable it, refer to these steps:

• Boot into the BIOS as you did earlier.
• Then look for the Security options.
• After that, from Security options, look for Virtualization Technology or VTX among the options given.
• Then turn it off and restart your computer.

Note: Although Windows 10 offers features such as the Device Security for Core Isolation and Memory Integrity, if you turn them off at the software level, it will not help at all. If you’re able to resolve the error, you can do some further research and see what software or hardware you can use to further help you.

Option 3 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the MULTIPROCESSOR CONFIGURATION NOT SUPPORTED error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.