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There was a problem resetting your PC

If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem.

Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

  • If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
  • Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:

cd %windir%system32config

  • After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
    • ren system system.001
    • ren software software.001

On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above.

Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.

  • Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.

  • Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
  • After that, type the following command and hit Enter to disable the Windows RE:

reagentc /disable

  • After disabling the Windows RE, you need to enable it back by typing the following command:

reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.

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An Easy Guide to Repairing Error Code 0x000000A5

0x000000A5 - What is this Error Code?

0x000000A5 is a stop error code also referred to as a blue screen of death error code. It is related to Advanced Configuration and Power Interface basic input/output system in Windows. It often leads to a sudden system shut down or your system may restart unexpectedly. Blue error codes like 0x000000A5 are the most severe and dangerous types of errors Windows can encounter. Ignoring 0x000000A5 error pop-ups and not repairing it timely can result in system crashes, valuable data loss and system failure.

Solution

Restoro box imageError Causes

The 0x000000A5 error code occurs particularly because of the ACPI BIOS error. This error message on your computer screen indicates that the Advanced Configuration and Power Interface (ACPI) BIOS of the computer is not compatible with your Windows system and is not fully compliant with the ACPI specifications. BIOS is a set of software. Through this software, the operating system communicates with the computer’s hardware devices. The ACPI is a part of BIOS and the Windows operating system. It is the standard for the way BIOS works. The presence of ACPI in the BIOS on a given Windows system determines whether the system can make full use of features such as Power Management or Plug and Play. Here’s what happens: traditionally, ACPI BIOS implementation tries to manipulate hardware resources directly through BIOS code for hardware functionality nonetheless if the ACPI-based BIOS is not compliant with the ACPI standard on your system, it may not support workable communication between the operating system and the hardware. This results in imbalance as the operations cannot be synchronized which results in system shut down, system instability, and machine failure. As a warning stop error 0x0000000A5 is displayed on the screen.

Further Information and Manual Repair

To fix the error message 0x0000005A on your PC you don’t need any professional assistance. Solving such blue screen errors in just a couple of clicks is not possible with Restoro This is a multi-functional and feature-filled registry cleaner and system optimizer that helps PC users resolve practically every type of system instability issues and registry errors including BSoD errors like 0x000000A5. It offers a comprehensive suite of utilities including registry cleaning, privacy issue detection and repair, system stability error identification, and Active X and Class issues detection. This innovative and advanced PC fixer is designed to ensure and deliver optimum system performance. It scans and detects causes for 0x000000A5 error code and repairs them in seconds. It has a neat and intuitive layout and easy navigation which makes this repair tool extremely user-friendly. Users of all levels are it novice or experienced can use it with ease and fix all types of PC-related errors like 0x000000A5 right away with no hassle. ACPI BIOS Error can be quickly resolved with this tool. This error tool offers outstanding compatibility. It is practically compatible with all Windows versions.

Restoro download

To get started all you have to do is click here to install the Restoro on your computer. Once it is installed, run it to scan for 0x000000A5 error code. After scanning is complete, click the repair button to repair this issue immediately. For user safety and data security, Restoro also creates backup files. This ensures that no valuable data is lost during system repair. So, don’t delay in resolving error 0x000000A5 error code; install Restoro on your system today!
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How to Fix Error Code 0xc00007b in Windows 10

Error Code 0xc00007b – What is it?

Error code 0xc00007b usually manifests itself via the inability to start an application properly. It can occur when users attempt to run a game or other programs on their computer. In such a case, the application will not start and a message box will pop up stating that error code 0xc00007b has occurred. The error code is likely to occur when users attempt to run a program in the incorrect or inappropriate bit. For instance, if you try to load a 32bit location with a 64bit location.

Solution

Restoro box imageError Causes

Error code 0xc00007b affects various versions of the Windows operating system, including Windows 7, 8, 8.1, and Windows 10. In the case of error code 0xc00007b for Windows 10, the error may be caused by issues related to software you’ve installed on your machine. This may cause software conflict resulting in the need to install programs like DirectX. Left unchecked, error code 0xc00007b could incite other error codes in Windows 10, such as error code 0xc004f034.

Further Information and Manual Repair

To repair error code 0xc00007b for Windows 10 devices, users will need to implement at least one manual repair procedure. Manual repair methods are effective in combating these issues as they can address the issues causing the error in the first place, thus fixing the problem.

The manual repair procedures for fixing error code 0xc00007b are very straightforward and can be implemented with little technical knowledge. However, you may need to contact a Windows repair technician if you have difficulty fixing the error code after completing the manual repair methods listed below.

Method One: Install Microsoft DirectX

Microsoft DirectX is an application usually included in the Microsoft operating system. It enables users to access high-speed gaming and multimedia on their PC. The latest version of this Windows technology is available on Microsoft’s official site.

Visit the Microsoft website and search for DirectX End-User Runtime Web Installer. Once you have located the latest version of the program, select the preferred language you would like DirectX to run in, and then click download. Run the program, then be sure to reboot your computer.

Note that this solution should only be applied if you are having issues running or displaying a gaming or multimedia application. Once you’ve correctly installed the latest version of DirectX, it should be able to fix underlying issues that may be causing error code 0xc00007b to occur. If you are still unable to run applications after completing this manual repair procedure, however, you will need to apply another method to fix error code 0xc00007b for Windows 10.

Method Two: Install Latest Version of .NET Framework

.NET Framework, a framework developed by Microsoft, provides solutions for users who may be having problems with applications. To download the latest version of the .NET framework, follow the steps listed below.

  • Step one: Open your favorite web browser
  • Step two: Enter www.microsoft.com/net
  • Step three: Click Downloads
  • Step four: Select the latest version of the .NET Framework by clicking the framework at the top of the list. (Currently, the latest version is .NET Framework 4.6.2.)
  • Step five: Select preferred language, then download
  • Step six: Run software.

To ensure you successfully download the latest version of the .NET Framework, verify your computer is properly connected to the Internet while downloading the software. Also, follow the instructions provided on the Microsoft website.

After completing the download process, reboot your computer then check if you have successfully resolved error code 0xc00007b for Windows 10. If this manual repair method is successful, you will be able to access your gaming and multimedia programs. Otherwise, the error code message box will reoccur, stating that the application error code is present on your device. Apply the next manual repair procedure to correct the error code if this reoccurs.

Method Three: Install Windows Updates

In certain instances, application error codes like error code 0xc00007b affect PC users who fail to install the most current Windows updates on their device. That is why it’s important to check your system and ensure you have installed all the latest updates.

The updates, if any are available, will automatically be installed on your PC once you access Windows Update in Settings. Reboot your computer then check if you are able to run programs that previously would not open due to error code 0xc00007b. If problems persist resulting in the reoccurrence of the error code, reinstall the applications you are unable to open or get help from a Windows repair technician.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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DailyLocalGuide Removal Guide

DailyLocalGuide is a Browser Extension developed by Mindspark for Google Chrome. This extension hijacks your default search engine, the home page, and new tab, setting them to MyWebSearch.com.

From the Author:

The Software and Services are sponsored by third-party advertisements and commercial offers and may also contain links to third parties websites, advertisements, products, offers, applications, and more. By downloading and using the Software you give your consent to display to you such Third Party Content (by using display ads, pops, coupons, price comparison, in-line text, and content recommendations) through Our or Our business partners’ technology.

While installed, this extension gathers user browsing activity and sends it back to ad servers. This information is later used to better target ads. When browsing the internet with DailyLocalGuide installed you will see additional injected ads and sponsored content throughout your browsing sessions.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software program, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. They are made to interfere with browser functions for a variety of purposes. It redirects you to the sponsored websites and inserts ads on the browser that helps its creator generate revenue. Nonetheless, it isn’t that innocent. Your online safety is compromised and it is also very irritating. When the malware attacks your computer, it starts to mess things up a whole lot that slows your system down to a crawl. In the worse case, you may be forced to tackle serious malware threats too.

Symptoms of browser hijacker malware

Symptoms that your web browser is hijacked include: your home page is reset to some unfamiliar website; you see new unwanted favorites or bookmarks added, typically directed to advertisement-filled or pornography websites; the essential web browser settings are modified and unwanted or unsafe sites are added to the trusted sites list; you find unsolicited new toolbars added; your internet browser will display endless pop-up ads; your web browser starts running slowly or presents frequent glitches; you have prohibited entry to particular webpages, for example, the website of an antivirus software manufacturer like SafeBytes.

Exactly how they get into the computer

Browser hijackers infect computer systems in numerous ways, including through a file-share, a drive-by download, or an infected e-mail. They can also be deployed through the installation of an internet browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search.

Browser Hijacker Malware – Removal

Some browser hijacking could be simply stopped by discovering and removing the corresponding malware program from your control panel. However, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it can keep returning over and over. Apart from that, manual removal expects you to do many time-consuming and complicated actions that are hard to accomplish for novice computer users. An anti-malware program is extremely effective with regards to finding out and eliminating browser hijackers that normal anti-virus software has missed. SafeBytes Anti-Malware detects all types of hijackers – such as DailyLocalGuide – and eliminates every trace quickly and efficiently.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware can cause many different types of damage to PCs, networks, and data. Certain malware types modify internet browser settings by including a proxy server or modify the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all websites, and therefore unable to download or install the required security software to eliminate the computer virus. If you’re reading this, you probably have affected by malware that prevents you from installing a computer security application such as Safebytes Antimalware on your PC. There are some solutions you can try to get around with this particular problem.

Remove malware in Safe Mode

The Windows OS has a special mode referred to as “Safe Mode” where just the minimum required programs and services are loaded. In case the malware is set to load immediately when the computer starts, switching into this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen shows up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and then click Apply. Once you’re in Safe Mode, you can attempt to install your antivirus program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove most standard infections.

Obtain the security software in an alternate internet browser

Some viruses might target vulnerabilities of a particular browser that obstruct the downloading process. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for eliminating viruses

Here’s another solution which is utilizing a portable USB anti-virus software that can check your system for malicious software without the need for installation. Adopt these measures to employ a USB drive to fix your corrupted computer. 1) Download the anti-malware on a virus-free computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Choose a USB flash drive as the location when the wizard asks you where you intend to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

Highlights of SafeBytes Anti-Malware

Do you wish to install the best anti-malware program for your laptop? There are numerous applications available that come in free and paid versions for Windows systems. A few of them are excellent, some are decent, while some will destroy your computer themselves! You have to look for a product that has got a good reputation and detects not just computer viruses but other sorts of malware also. With regards to commercial antimalware tool options, many people go with well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this software will automatically detect and remove most of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans.

SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. These are some of the highlighted features included in the product.

World-class AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines will detect and remove threats even during the initial phases of a malware outbreak. Real-Time Protection: SafeBytes gives round-the-clock protection for your personal computer restricting malware attacks in real-time. This tool will continuously monitor your computer for suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Internet Security: SafeBytes provides an instant safety rating about the web pages you’re going to check out, automatically blocking harmful sites and making sure that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5x faster than any other protection software. Lightweight: SafeBytes is really a lightweight application. It uses up a very small amount of processing power as it operates in the background so you’re free to use your Windows-based computer the way you want. Premium Support: You can get high levels of support around the clock if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program as it has loads of features and can detect and eliminate any potential threats. Once you’ve downloaded and installed this software, you will no longer have to bother about malware or other security worries. If you need advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be well worth the money!

Technical Details and Manual Removal (Advanced Users)

If you wish to perform the removal of DailyLocalGuide manually rather than employing an automated software tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of browser plugins, you can actually remove it via your web browser’s extension manager. You will likely also want to reset your internet browser to its default configuration settings. If you decide to manually remove the system files and Windows registry entries, utilize the following checklist to ensure that you know exactly what files to remove before carrying out any actions. But bear in mind, this is often a tricky task and only computer professionals could accomplish it safely. Furthermore, some malware keeps replicating which makes it tough to remove. Carrying out this malware-removal process in Safe Mode is suggested.
Files: Directory %LOCALAPPDATA%\DailyLocalGuideTooltab. Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Registry: key DailyLocalGuide at HKEY_CURRENT_USER\Software\ key DailyLocalGuideTooltab Uninstall Internet Explorer at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\
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"Stop Running This Script" Error - How to Fix It

Stop Running This Script Error - What is it?

"Stop Running This Script" Error is a Windows Internet Explorer error message that is displayed in the following format with a yes and a no button:
Stop running this script?
A Script on this page is causing your web browser to run slowly.  If it continues to run, your computer might become unresponsive. This occurs when some scripts take an excessive amount of time to run. To be precise, there are some websites that use JavaScript, JQuery, and Active X scripts to run. These scripts are notorious for taking too much time to run. So, if you use the Internet Explorer as your web browser, then by default if the website takes a long time to load, the ‘Stop running this script error will be triggered. Other than this, if you are scripting an Active X control on the web page to transfer a very heavy file or run a huge database query, this may cause delays and lead to the error display. However, if you use Firefox, then the ‘Stop running this script error code will be promoted as ‘Unresponsive Script’ error.

Solution

Restoro box imageError Causes

The ‘Stop running this script error code’ is triggered due to multiple reasons. These include:
  • Webpage programming errors
  • Running a pop-up killer
  • Spyware and viral infection
  • Active X control errors

Further Information and Manual Repair

Here are some of the best methods that you can try to resolve Internet Explorer’s ‘stop running this script error’ on your PC:

1. Change the Internet Explorer Settings

This can be done by opening Internet Explorer and in the top menu, click on Tools, and then go to Internet Options. Now click on the Advanced Tab option. Locate where it says ‘Disable Script Debugging’. Once you find it uncheck the box beside it. Now close the browser and restart your PC. Access the same website on your IE web browser and see if the website opens. If it does, then the error is resolved. However, if it doesn’t, then you the underlying causes for the stop running this script error message could either be spyware or ActiveX control error.

2. Download Restoro

Whether the error occurs due to spyware invasion of Active X control error, it is advisable to download Restoro on your PC. This is a next-generation, innovative, and multi-functional PC repair tool that has several powerful utilities deployed together in one program. Plus you don’t have to get into the technicalities of resolving Active X control issues. Restoro is safe, bug-free, and efficient. It has a user-friendly interface and simple navigation which makes it quite easy for all levels of users to operate. It is compatible with all Windows versions including Windows 7, 8, XP, Vista, 8.1, and 10. This PC repair tool is a one-stop solution for all your script error repair needs. It includes the following utilities: a registry cleaner, a system stability detector, and an ActiveX control error scanner. It simultaneously scans for ActiveX control errors too. So, if the IE script error is triggered by ActiveX control issues, it resolves them too. To fix the ‘stop running this script’ error code on your PC, click here to download Restoro
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DisplayLink in Windows 10 is not working
This post will guide you in what to do if the DisplayLink in Windows 10 is not working. There are several users who reported that their DisplayLink device has stopped working with the Windows 20 Anniversary or the Creators update all of a sudden. According to users, this issue occurs right after they finish installing a big Windows Update like the Anniversary Update or the Creators Update or right when the DisplayLink driver is updated using Windows Update. DisplayLink is a graphics transport technology that allows users to connect to any computer that supports USB or Wi-Fi. Aside from that, it is also an excellent universal docking solution to any platform which makes it a great solution for enabling multiple displays. Thus, it can be quite annoying when DisplayLink suddenly stops working. There really is no actual error message when it happens. The only telltale sign is that all the devices that use the DisplayLink technology will also stop functioning. There could be tons of reasons why DisplayLink stopped working. It could be due to an incompatible driver, or the DisplayLink driver itself is corrupted or is connected to a USB 2.0 port. In addition, the problem could also be due to the Nvidia Share (ShadowPlay) that conflicts with DisplayLink or that the Universal Serial Bus is broken. To resolve the issue, refer to the following options laid out below.

Option 1 – Run the Hardware and Devices troubleshooter

As you know, Windows comes with a built-in tool that you can use to troubleshoot the problem with DisplayLink. You can find it in Settings > Update & Security > Troubleshoot. For further instructions, follow these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to uninstall DisplayLink and reconnect the docking station

If the Hardware and Device troubleshooter is of no help, you can try uninstalling DisplayLink and reconnecting the docking station. To do so, follow these steps:
  • Disconnect the docking station or any other device that uses DisplayLink.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cpl” and hit Enter to open Programs and Features.
  • From there, look for DisplayLink, right-click on it and click Uninstall.
  • After that, follow the next on-screen instructions that appear on your screen to completely remove DisplayLink from your computer.
  • Once you’ve uninstalled DisplayLink, click this link to download and install DisplayLink again.
  • Now reconnect the docking station as well as other devices that use DisplayLink and follow the next on-screen instructions to reinstall the required drivers in your computer.
  • Restart your computer and then check if DisplayLink is now working fine or not.

Option 3 – Try using a USB 3.0 port

If you are experiencing this issue with DisplayLink with a monitor that you’re trying to connect using DisplayLink, then you have to make sure that you are using a USB 3.0 port. Based on some reports, there are certain monitors that will not work with DisplayLink while connected to a USB 2.0 port since they have insufficient power to run the monitor. Like pointed out earlier, the problem with DisplayLink might have something to do with the Nvidia ShadowPlay. This streaming feature was often reported to crash the DisplayLink monitors which is why you might want to try disabling it for a while to check if it’s really true. Once you’ve disabled Nvidia ShadowPlay, restart your computer and check if your DisplayLink monitor now works.

Option 5 – Reinstall the Universal Serial Bus controller

You can also reinstall the Universal Serial Bus controller to fix DisplayLink since a malfunctioning USB port can sometimes cause issues with DisplayLink.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Universal Serial Bus controllers and expand its drop-down menu.
  • Next, right-click on every Host Controller and then click on Uninstall Device.
  • After uninstalling every entry, restart your computer to force your system to reinstall the drivers you’ve just uninstalled.
  • Once your computer has rebooted, wait until the drivers are reinstalled and then try opening DisplayLink again.

Option 5 – Reinstall the Universal Serial Bus controller

You can also try to perform a System Restore as it can also help you fix DisplayLink. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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Something went wrong, We couldn’t start
There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:
  • Open any Office app.
  • Then click on File and look for your name located in the top-right portion.
  • Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.
  • Open Windows settings and click the Apps and Features option.
  • Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
  • This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.
Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.
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Firewall is preventing or blocking connections
As you know, the Windows Firewall is designed not just to protect your computer from viruses and malware, and other security threats but it’s also designed to block any program from accessing the internet. Users are given the option to block both inbound and outbound traffic for any apps on their computers. However, this kind of option can often lead to not being able to access the internet. In such cases, when you try to run the Windows Firewall Troubleshooter or the Windows Network Diagnostic troubleshooter, it will throw an error message that says, “Windows Firewall is preventing connections to your computer. The Windows Firewall rule HSS DNS Leak Rule may be blocking your connection”. If you are in this kind of scenario, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. When you encounter this kind of error, there are several options you can check out to fix it. You can try to allow an app or feature through the Windows Firewall or uncheck the HSS DNS leak rule in both private and public. For more details, refer to the suggestions provided below.

Option 1 – Try to allow an app or feature through Windows Firewall

The first thing you can do to get rid of the error is to allow a feature or app through the Windows Firewall. To do this, follow these steps:
  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • Next, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • After that, select the app or feature you want to allow through the Firewall from the menu. You also have the option to manually add the app by using the “Add an App” option.
  • Then select the between the type of network an app can access such as:
    • Private Network will allow the app to connect to the internet only at home or work.
    • Public Network will allow the app to connect to the internet from anywhere, including Public WiFi hotspots.
  • Once done, restart your computer and see if it fixed the error or not.

Option 2 – Try to uncheck the HSS DNS leak rule in both private and public

The next thing you can do to fix the error is to uncheck the HSS DNS leak rule in both private and public. You can do this by following these steps:
  • Open the Windows Defender Security Center.
  • From there, select the Firewall and Network Protection option.
  • After that, click on the “Allow an app through firewall” option and then click on the “Change Settings” button and make sure that you have administrative privileges.
  • Next, scroll down until you see the HSS DNS leak rule in both private and public option and then uncheck it.
  • Now restart your computer and check if the error is now gone.
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How to remove MyWebFace

MyWebFace is a browser extension developed by Mindspark. This extension claims to allow users to easily access websites that allow them to make a cartoon portrait of themselves. While this may seem interesting in the beginning, all this extension does is to add links to already popular websites that are easy to find.

When installed MyWebFace changes your default search engine and your home page to MyWay.com.

While the extension is running it gathers user browsing information, allowing it to mine data and better server unwanted ads throughout your browsing sessions. MyWebFace has been marked as a Browser Hijacker by many anti-virus programs, and while not considered malware, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malicious software that alters web-browser configurations without the user’s knowledge or consent. These hijacks happen to be rising at a worrying rate worldwide, and it could be really nefarious and sometimes harmful too. Browser hijackers are capable of doing a variety of things on your PC. In general, hijackers are made for the benefit of online hackers often through revenue generation that comes from forced ad clicks and website visits. Although it may seem naive, all browser hijackers are harmful and thus always classified as security risks. Browser hijackers could also let other destructive programs without your knowledge further damage the computer.

Indications of browser hijack

There are numerous signs that indicate the browser is highjacked: 1. the browser’s home page is changed 2. if you enter a URL, you find yourself constantly directed to a different web page than the one you intended 3. the default web engine has been changed and your web browser security settings have been lowered without your knowledge 4. unsolicited new toolbars are added to your web browser 5. you observe numerous ads pop up on the web browsers or computer screen 6. your browser gets sluggish, buggy crashes often 7. you can’t go to certain websites like home pages of anti-malware software.

How does a browser hijacker infect a PC

Browser hijackers can get into a PC in some way or other, for instance via downloads, file sharing, and e-mail also. They also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Also, some shareware and freeware can put the hijacker within your computer through “bundling”. Typical examples of browser hijackers include Conduit, CoolWebSearch, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, substantially slows down your PC by deleting lots of system resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain hijackers can be removed simply by uninstalling the corresponding freeware or add-ons from the Add or Remove Programs in the Windows control panel. In some cases, it can be a difficult task to discover and get rid of the malicious piece because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to execute several time-consuming and complex procedures that are tough to conduct for inexperienced computer users. Browser hijackers could be effectively removed by installing the anti-malware application on the affected system. To get rid of any type of browser hijacker from your computer, you could download this particular top-notch malware removal program – SafeBytes Anti-Malware. And use a system optimizer, such as Total System Care, to eliminate all related files from the registry and repair browser issues.

Tips on How to Eliminate a Virus that is Blocking Websites or Preventing Downloads

Malware may cause several different types of damage to PCs, networks, and data. Some malware is meant to restrict or block things that you wish to do on your personal computer. It may well not permit you to download anything from the internet or stop you from accessing some or all sites, in particular the anti-virus sites. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Even though this type of problem can be tougher to get around, there are a few actions you can take.

Start Windows in Safe Mode

The Windows OS includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In case the virus is set to load immediately when the PC starts, switching to this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard right before the Windows boot screen appears; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under the Boot tab, and click Apply. Once you’re in safe mode, you can attempt to install your antivirus software application without the hindrance of the malicious software. Following installation, run the malware scanner to eliminate standard infections.

Switch over to an alternate internet browser

Some malware only targets certain internet browsers. If this is your case, utilize another web browser as it might circumvent the computer virus. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the best course of action is to switch to an alternate browser like Chrome, Firefox, or Safari to download your favorite computer security software – Safebytes Anti-Malware.

Install and run anti-virus from a USB drive

To effectively get rid of the malware, you should approach the problem of running an anti-malware software program on the affected computer from a different angle. To run anti-virus using a USB flash drive, follow these simple steps: 1) Use another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected PC. 3) Double-click the Setup icon of the anti-malware software package to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place in which you would like to store the software files. Do as instructed on the screen to complete the installation process. 5) Transfer the thumb drive from the clean computer to the infected computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Click the “Scan Now” button to start the virus scan.

Highlights of SafeBytes Anti-Malware

If you are looking to install an anti-malware program for your PC, there are numerous tools on the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. A few of them do a good job in removing threats while some will harm your computer by themselves. You should choose one that is efficient, practical, and has a strong reputation for its malware source protection. On the list of strongly recommended software is SafeBytes Anti-Malware. SafeBytes has a superb history of top-quality service, and customers appear to be very happy with it. SafeBytes anti-malware is a reliable tool that not only secures your PC permanently but is also quite easy to use for people of all ability levels. With its outstanding protection system, this utility will quickly detect and remove the majority of the security threats, including browser hijackers, viruses, adware, ransomware, trojans, worms, and PUPs.

There are many amazing features you will get with this particular security product. Listed below are a few of the great ones:

Antimalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and remove the malware threats hiding in your PC effectively. Real-time Threat Response: Malware programs looking to enter the computer are discovered and stopped as and when detected by the SafeBytes real-time protection shields. This tool will continuously monitor your PC for any suspicious activity and updates itself continuously to keep abreast of the constantly changing threat scenarios. Faster Scanning: This software has one of the fastest and most powerful virus scanning engines in the industry. The scans are extremely accurate and take a little time to complete. Safe Web Browsing: Through its unique safety ranking, SafeBytes notifies you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the net. Minimal CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses very low computer resources, this program leaves the computer’s power exactly where it belongs: with you actually. 24/7 Guidance: You can obtain absolutely free 24/7 technical assistance from their computer experts on any product queries or PC security issues. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all kinds of malware threats. You now may understand that this particular software does more than just scan and eliminate threats in your PC. You will get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MyWebFace without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. Lastly, check your hard disk for all of the following and clean your computer registry manually to remove leftover application entries after uninstallation. However, editing the registry can be a difficult job that only advanced users and professionals should try to fix it. Moreover, certain malicious programs are capable to defend against its deletion. You’re advised to do this process in Safe Mode.
Files: %PROGRAMFILES%\MyWebFace_5aEI\Installr.binaEZSETP.dll %PROGRAMFILES%\MyWebFace_5aEI\Installr.bin\NP5aEISb.dll Search and Delete: 5aauxstb.dll 5abar.dll 5abarsvc.exe 5abrmon.exe 5abrstub.dll 5adatact.dll 5adlghk.dll 5adyn.dll 5afeedmg.dll 5ahighin.exe 5ahkstub.dll 5ahtmlmu.dll 5ahttpct.dll 5aidle.dll 5aieovr.dll 5aimpipe.exe 5amedint.exe 5amlbtn.dll 5amsg.dll 5aPlugin.dll 5aradio.dll 5aregfft.dll 5areghk.dll 5aregiet.dll 5ascript.dll 5askin.dll 5asknlcr.dll 5askplay.exe 5aSrcAs.dll 5aSrchMn.exe 5atpinst.dll 5auabtn.dll CREXT.DLL CrExtP5a.exe NP5aStub.dll T8EXTEX.DLL T8EXTPEX.DLL T8HTML.DLL T8RES.DLL T8TICKER.DLL Folders: C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensionsaffxtbr@MyWebFace_5a.com C:\Documents and Settings\username\Application Data\MyWebFace_5a C:\Program Files\MyWebFace_5a Registry: Key HKLM\SOFTWARE\MyWebFace_5a Key HKLM\SOFTWARE\MozillaPlugins\@MyWebFace_5a.com/Plugin Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebFace_5abar Uninstall Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\b1df253a-9e7a-480d-b6a5-7a435b520dbb Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\14d02517-c8be-4735-a344-3c8366c77aa0 Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ThirdPartyInstaller Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncherSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SkinLauncher Key HKLM\SOFTWARE\Classes\MyWebFace_5a.ScriptButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.SettingsPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.RadioSettings Key HKLM\SOFTWARE\Classes\MyWebFace_5a.Radio Key HKLM\SOFTWARE\Classes\MyWebFace_5a.PseudoTransparentPlugin Key HKLM\SOFTWARE\Classes\MyWebFace_5a.MultipleButton Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLPanel Key HKLM\SOFTWARE\Classes\MyWebFace_5a.HTMLMenu Key HKLM\SOFTWARE\Classes\MyWebFace_5a.FeedManager Key HKLM\SOFTWARE\Classes\MyWebFace_5a.DynamicBarButton Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace_5a Browser Plugin Loader Data: 5aPlugin.dll Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Search Scope Monitor Data: 5abrmon.exe Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ Value: MyWebFace Data: MyWebFace.dll
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Intel’s GPU ARC coming aimed at AMD & Nvidia
intel ARCThis is not the first time that Intel is trying to enter the GPU field but its adventures so far were, well let us agree not so good. All of that is hoping to be changed with the upcoming ARC GPU. The first generation of Arc graphics, code-named Alchemist and previously known as DG2, will support desktop PCs and laptops and is set to arrive in the first quarter of 2022. Alchemist will have hardware-based Ray tracing and AI-driven supersampling. This indicates that GPU is aimed to compete in the Hi-end spectrum and battle side by side with Nvidia and AMD on the market. Alchemist will also pack full DirectX 12 Ultimate support. Intel also released names for the next upcoming future generations of ARC GPUs: Battlemage, Celestial & Druid. More information about ARC products will be released later this year. “Today marks a key moment in the graphics journey we started just a few years ago. The launch of the Intel Arc brand and the reveal of future hardware generations signifies Intel’s deep and continued commitment to gamers and creators everywhere,” Roger Chandler, Intel vice president, and general manager of client graphics products and solutions.
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DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome
If you always use Google Chrome when browsing the internet, then you might have come across an error saying, “This webpage is not available, DNS PROBE FINISHED BAD CONFIG”. If you do, then this problem certainly has something to do with the DNS since any error code which has “DNS” in it points out a network issue in the computer. Getting the DNS_PROBE_FINISHED_BAD_CONFIG error indicates that your computer is not able to connect the website because the Domain Name Server or DNS wasn’t able to resolve the website name into IP address or it is not available at all. So in this guide, we’ll help you sort out this issue in Chrome on your Windows 10 PC.

Option 1 – Check the Network Cables and restart your router then reconnect

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 3 – Try to remove the Proxy

You can also try to remove the Proxy as it might also help you in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Change the DNS

Try to use the Google Public DNS If the first option didn’t work, you can try to use the Public DNS by Google and see if it can help fix the DNS error. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Clear Chrome’s browsing data

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the DNS_PROBE_FINISHED_BAD_CONFIG error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.
  • Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
  • Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
  • After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 6 – Try running the Chrome Cleanup tool

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.
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