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What is Error 1723?

Error Code 1723 is a peculiar error type common in Windows PC. It is related to the Windows Installer package. This error is displayed in the following format:

"Error 1723- There is a problem with this Windows Installer package. A DLL required for this install could not be run. Contact your support personnel or package vendor...”

You are most likely to come across the error code 1723 if the Java installation is not completed successfully. In other words, the error indicates that the installation process has failed.

Solution

Error Causes

The 1723 error may occur due to several reasons, the most common being:

• Corrupted installers
• Files are not extracted successfully
• Registry problems
• Missing DLL files

Further Information and Manual Repair

To resolve this issue on your PC, you don’t always have to hire a professional technician and pay hundreds of dollars to get it fixed. The error code 1723 may not be a common Windows PC error but it is easy to fix. Here we have listed some of the best and easiest DIY ways to resolve this error on your system. These solutions are so easy to perform that even if you are not a computer programmer or technically adept, you can work through them and resolve the error in just a few simple clicks. So, let’s get started:

Solution 1: Install the latest Java Version

If the Java version previously installed on your system is not working properly and showing 1723 error messages then it is advisable to install the latest Java version. However, to do this first you will have to uninstall the old version and then download the latest Java version on your PC from a trusted website to ensure it does not contain malicious viruses and malware.

Solution 2: Ensure the Required Files are extracted in the ‘Temp’ Folder for Installers

Another method to resolve the 1723 error code is to check whether the required files are extracted in the temp folder for installers or not. The error may occur if the location is incorrect and the account is not permitted to extract files in the temp folder. In this scenario, the best way to resolve the issue is to change the permissions of the temp folder. This can be done by logging in to your account and opening file explorer or ‘My Computer’. Now copy and paste this link address in the address bar: DL:UsersUSERNAMEAppDataLocal. Please note, here DL is the drive letter of the Windows drive, and in the username insert the username of the account that you are using. Now right-click the ‘temp’ folder. Select properties and click on the Security tab. After that click edit below the list and press add. Again type the username here and click OK. The next step is to select the added account from the list and tick ‘FULL CONTROL’ box under ‘Permissions for Username’. Click OK and then close the properties. Once this process is complete, now try running the installer again. This will most likely resolve the issue. Nonetheless, if the error still persists, then this means the underlying cause of the error is deeper than you think. The error may be related to registry issues. In such situations, try solution 3 to fix the error 1723 on your system.

Solution 3: Download Restoro.

When the error code 1723 is triggered due to registry issues, then it is advisable to scan your PC with Restoro. Registry issues should be resolved immediately because they pose serious threats to your system. It can lead to system failure, crash and valuable data loss. Registry basically saves practically all the information and activities performed on your PC including the unnecessary and obsolete files like junk files, cookies, temporary files, and invalid entries. If these files are not removed they can corrupt the registry, damage dll files and installers thereby generating error codes like 1723 on your system. The easiest way to repair and clean the registry in seconds is to run Restoro on your PC. It is a smart, intuitive, advanced, and multi-functional PC repair tool. It is embedded with multiple powerful utilities and is a one-stop solution for all PC related issues. This software is compatible with all Windows versions. It is deployed with a highly functional registry cleaner that scans and detects all registry issues on your PC and removes them right away. It wipes out the unwanted files, repairs the damaged dll files and restores the registry. Other powerful utilities that are embedded in this software include an antivirus, a system optimizer and Active X controls and class modules. To resolve 1723 error code on your PC today, click here to download Restoro.

Recently, a number of users reported that they were not able to use the “Run as administrator” context menu option when they tried using it or opening a program with administrator privilege. If you are one of these users facing this problem, then you’ve come to the right place as this post will guide you in fixing this issue. At the time of writing, it isn’t clear what the cause of the issue is but there are potential fixes you can try to fix the problem. You can try turning on the User Account Control or clean up the Context Menu items change the Group Membership. On the other hand, you can also perform both SFC and DISM scans via Command Prompt or troubleshoot the problem in a clean boot state as it is possible that some third-party programs are the ones that are causing the problem. You could also run an anti-malware scan using Windows Defender or your antivirus program.

Option 1 – Try to turn on the User Account Control

When you open a program with administrator privilege, the User Account Control or UAC prompt will pop up asking you to confirm the permission. However, if you have disabled the User Account Control by mistake or some malware has disabled it, then it’s no wonder why the “Run as administrator” option is not working. Thus, you need to check if UAC is turned on or not. All you have to do is go to the User Account Control settings.

Option 2 – Try changing the Group Membership

• First, you need to sign in with your administrator account or ask your administrator to sign in for you. So if you only have a Standard User account, you have to add that account to the Administrators group.
• In the taskbar search box, type “netplwiz” and check the search results.
• From there, select your user account and click the Properties button.
• After that, go to the Group Membership tab and select Administrator.
• Now click on the Apply and OK buttons to save the changes made and then sign in to your computer again and see if the “Run as administrator” option is working or not.

Option 3 – Try to create a new Administrator User account

If you have a standard account, you can try creating a new account but this time, you create an administrator user account and then see if you can now use the Run as administrator option or not. Note that you have to sign in with your main account before you can create an admin account.

Option 4 – Run the DISM tool

You can run the DISM tool as well to help fix the problem with the “Run as administrator” option. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the problem with the “Run as administrator” option on your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Once done, restart your computer.

Option 6 – Put your computer in a Clean Boot State

You can also troubleshoot the problem in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing you from using the “Run as administrator” option and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try to use the Run as administrator again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, try to check if the error is now fixed and that you can now view the Properties.

Option 7 – Try scanning your computer using Windows Defender

As mentioned, if your computer was recently infected with some malware, it is possible that the malware changed the User Account Control settings which is why you’re not able to use the Run as administrator option. Thus, you need to scan your computer using Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Thorconnwndclass error is an Outlook error that has recently reared its head. Known to create several problems in the proper functioning of the Outlook application, this error is essentially a constituent of the Norton Antivirus Crash Guard Symantec component. That’s why those using the Norton Antivirus program are most likely to encounter this error.

Solution

Error Causes

When the Thorconnwndclass error occurs, the Outlook closes unexpectedly, users encounter problems while sending or receiving emails and, performance of Outlook is degraded and this happens because issues arise while accessing the PST file. Because of this damaged PST file, stored data is unavailable for access. Other factors that trigger the Thorconnwndclass error are listed below.

• Corrupt or damaged Outlook Add-ins
• Corrupt or damaged Outlook bar
• Unfinished Outlook installation
• Faulty settings
• Thorconnwndclass Norton is being used with Outlook

Regardless of the underlying factors that lead up to the occurrence of this error, it's of paramount importance that workarounds are implemented to ensure desired performance of Outlook in the long run.

Further Information and Manual Repair

While there are several ways to rectify this error, some of the most common ones are listed below as follows.

• The most effective solution is the PST file repair tools available online. These tools use a complex algorithm and thoroughly scan the PST file and repair it as needed. This resolves the Thorconnwndclass error that one encounters in Outlook. Usually such software have an easy to use interface and can easily be used, without the need for the user to have a strong technical background. Another advantage of using these software available online is that they not only repair the file, but they often play a pivotal role in retrieving inaccessible or lost data.

Some other tips for manually resolving this problem are listed below as follows.

• First and foremost, disable your Norton Antivirus program if it’s installed on your system. Now, open the Outlook application in Safe Mode. Since this problem may also be triggered by damaged or corrupt Outlook add-ins, it is strongly advised that you disable or uninstall them. Now, you will come across some .dat files. Rename them by changing the existing .dat files to new .dat.
• Another useful approach is to employ the Inbox Repair tool offered by Outlook.
• Finally, one can also use the scanpst.exe file to fix any problem or error that resides within the  Outlook application.

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

• iLivid
• Movies Search App for Chrome
• Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
• Step 2: from the menu box, click ‘Search’.
• Step 3: enter “Programs and Features” within the Input Box.
• Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
• Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
• Note: you will have to remove the apps one after the other.
• Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
• Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
• Step 7: follow instructions until the app is fully removed.
• Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

• Step 1: Open your Internet Explorer browser.
• Step 2: Click the tool option located in the top right-hand corner of the page.
• Step 3: Click the “Internet Options” option.
• Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
• Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

• Step 1: Open your Chrome browser.
• Step 2: A pop-up box will be visible.
• Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.

In this post, you will be guided on what to do if the Recent Items are no longer visible in the Taskbar icons in Windows 10. This can be quite inconvenient especially if you work simultaneously on many files and documents together and would require you to visit them regularly to incorporate changes. Thus, if you find that the Recent items are not visible in the Windows Taskbar, read on. In order for the Recent Items to appear on the taskbar icons in Windows 10 again, there are four potential fixes you can check out. You can try to show the recently opened items via Settings or clear the cache of the recent items. You could also make some changes in the Windows Registry or use the Group Policy Editor. But before you proceed with these potential fixes, it’s best if you create a System Restore Point first just in case something goes wrong after you made changes in the system. The System Restore Point allows you to undo these changes and bring back the previous state of your computer. Thus, you need to create one and then carefully follow the given options below.

Option 1 – Show the recently opened items via Settings

The first thing you can do to fix the problem is to show the recently opened items through the Settings app.

• Open the Settings app and select Personalization.
• From there, select the Start option and scroll down until you see the “Show recently opened items in Jump Lists on Start or the taskbar” option.
• Make sure that its toggle button is turned on.

Option 2 – Try to clear the Recent Items cache

• Tap the Win + E keys to open File Explorer.
• Next, copy and paste this link on the address bar: %AppData%Microsoftwindowsrecentautomaticdestinations
• Once you’re in the given location, you should see multiple files. Now select all these files and completely delete them.

Note: These files are automatically recreated when you interact with the system like performing tasks such as opening apps or accessing files.

• After that, go to this next location: %AppData%Microsoftwindowsrecentcustomdestinations
• Once there, delete all of its files and restart your computer. This should resolve the problem.

Option 3 – Try making changes via Registry Editor

The next thing you can do to fix the problem is to apply some tweaks in the Registry by following these steps:

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry sub-path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersion
• From there, select the Policies Explorer folder located in the left pane.
• Then move to the right pane and look for the “NoRecentDocsHistory” entry and right-click on it.
• Now delete this entry.

Note: This entry is the one that stores the Group Policy setting for “Do not keep the history of recently opened documents. The Group Policy adds this entry to the registry with a value of 1 if you enable the “Do not keep the history of recently opened documents” policy. On the other hand, if you disable the policy by setting it to “Not configured” or deleting it, the Group Policy will delete the entry from the registry, and the system will act as though the value is 0 – for instance, it keeps the history of the recently opened files in your computer.

Option 4 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to launch the Group Policy Editor.
• Next, navigate to User Configuration > Administrative Templates > Start Menu and Taskbar.
• Afterward, double click on the “Do not keep a history of recently opened documents” policy located on the right panel. This is the policy that lets you enable or disable recent items and frequent places.
• Now to enable the recent items, as well as the frequent places, feature, click on the “Disabled” or the “Not Configured” option.
• Once you’re done, close the Group Policy Editor and restart your PC.

Note: If you choose to enable this setting, the system and Windows programs will not create shortcuts to documents opened while the setting is in effect. Aside from that, they also stay but won’t display the existing document shortcuts and the system will empty the Recent Items menu on the Start menu and the Windows programs won’t also display shortcuts in the Start Menu. In addition, the Taskbar won’t also show the recently opened or frequently used folders, files, or websites.

Steam is one of if not the largest online store for the digital distribution of games on the PC platform. The game gets downloaded to your PC when you are planning to play it and its saves are synched in the Steam cloud. They get automatically downloaded when you install the game but you can also get your saves by directly downloading them from Valve's website in your browser. If Steam isn’t automatically downloading your old save games after you install a game, ensure Steam Cloud is enabled for that game within Steam. Locate the game in your Steam library, right-click it, and then select Properties. Click the Updates tab and ensure the Enable Steam Cloud synchronization option is checked for the game. If this option isn’t checked, Steam won’t automatically download your cloud saves. If you don’t see a Steam Cloud option for a game here, that game doesn’t support Steam Cloud. Not all games on Steam do, it’s up to each game developer.

Download the Files in Your Web Browser

Valve lets you download your Steam cloud save files via a web browser, too. You can download just your saved files without re-downloading the entire game. To find your saved files, visit Valve’s View Steam Cloud page in your web browser and sign in with your Steam account. You’ll see a list of games using your Steam Cloud storage. Locate the game in the list and click Show Files to see all the files for a game. Each game has a page showing all the files it’s storing in Steam Cloud, as well as the date they were modified. To download a file, click Download. Download all the save files for your game, and you’ll have a copy of its save games. This feature is especially useful for multi-platform games that don’t automatically synchronize save files between platforms.

The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC. Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected. You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:

1. In your Start menu search for Device Manager
2. In the device manager window search for sound and expand it.
3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
5. If it is not working properly, click on the driver tab and select the update option.
6. Repeat for the other audio drivers.
7. Restart the computer.

Check the Sounds setting

1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
2. On the Recording tab, click on the microphone and select the Properties option.
3. Select the levels tabs and increase the volume for both microphone and microphone boost.
4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
5. Click Ok and restart the computer.

The sound troubleshooter

1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction

If you are browsing the web but suddenly encountered the ERR_BLOCKED_BY_CLIENT error on your Chrome browser in Windows 10, read on as this post will guide you in fixing this problem. This kind of error has already been reported by a number of Chrome users and it seems that the problem has something to do with a plugin or extension. Here’s the exact content of the error:

“This webpage was blocked by an extension (ERR_BLOCKED_BY_CLIENT)”

This kind of error, as pointed out, could be caused by an extension or plugin on Chrome that is blocking the web page. It is also possible that the version of Chrome is obsolete or that there could be more than 100 bookmarks in the Bookmark Manager. Before you troubleshoot the problem, make sure that you download the latest version of Google Chrome and see if it fixes the error. If it didn’t, then you can try opening a web page in Incognito Mode or disable and remove the extension that’s causing the problem. You could also try to remove any surplus bookmarks.

Option 1 – Try to open the web page in Incognito Mode

The first thing you can do to fix the problem is to try opening the web page in Incognito Mode. When your browser is in this mode, it will work without extensions. This would help in fixing the problem especially if it was caused by some extension or toolbar in your browser. All you have to do is open any web page in Chrome and tap the Ctrl + Shift + N key combination to open a window in Incognito Mode.

Option 2 – Try to disable and get rid of the problematic extension

After you’ve isolated the problem and have determined that an extension is the one that’s causing it, then the next thing you have to do is to disable or get rid of that extension.

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 3 – Try removing surplus bookmarks

If your Chrome browser is already supporting more than 100 bookmarks, you might want to consider deleting them as it could also be one of the reasons why you’re getting the ERR_BLOCKED_BY_CLIENT error. To remove these bookmarks, just open the bookmark library by typing this address “chrome://bookmarks/” in the address bar of Chrome and tap Enter and press Shift and then select the surplus bookmarks by using the arrow keys. After that, click Delete to get rid of them.

Option 4 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_BLOCKED_BY_CLIENT. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue. To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Handsfree Service – Manual (Triggered)
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.

If your operating system cannot or is not able to load a required DLL file on your Windows startup and you encounter a message saying, “Failed to load DLL”, then you’ve come to the right place as this post will guide you in fixing this problem. When you encounter this kind of issue, you will see either of the following error messages on your screen:

“The dynamic library dll failed to load.” “Failed to load dll library.”

This kind of error can occur when your Windows operating system fails to locate the DLL library which the system needs to access during startup. It can also occur when the DLL file is not in a directory specified in the path or when the DLL file is corrupted or has gone missing. Moreover, you can also encounter this error if the DLL file is infected with some malware. Whatever the case is, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to reinstall the program

The first thing you can do is to reinstall the program that’s giving you this error. Once you’ve uninstalled the program, download its latest setup file from its official site and then install it again.

Option 2 – Try checking the startup programs

You might also want to check the startup programs on your computer, especially the Windows Registry startup paths, and then remove the startup entry to the concerned DLL file.

Option 3 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try checking the details in the Event Viewer

Checking the details in the Event Viewer can also help you find out the root cause of the problem as the Event Viewer usually contains detailed information about the error.

Option 6 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “Failed to load DLL” error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the “Failed to load DLL” error is now fixed.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Failed to load DLL” error. Thus, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.