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Fix Storport.sys BSOD errors in Windows

As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few.

Here are some of the common Blue Screen errors related to the Storport.sys file:

  • KMODE_EXCEPTION_NOT_HANDLED
  • KERNEL DATA INPAGE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • SYSTEM SERVICE EXCEPTION

Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:

  • “Improved performance, both in terms of throughput and the system resources that are utilized.
  • Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”

If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:

  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to recreate the Storport.sys file

If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to Storport.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

  • Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

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Fix Invalid Product Key or Version mismatch
If you suddenly encounter Activation Error codes such as 0xC004E016, 0xC004F210, 0xC004F034, and 0xC004F00F on your Windows 10 computer, then they all point to the same issue – Invalid Product Key or Version mismatch. When you see any of the aforementioned error codes above, it indicates that you are either entering a wrong product key or you are using an incorrect ISO when installing it on your computer. In such cases, you may see either of the following error messages:
“You are running Windows 10 Pro, but you have a valid digital license for Windows 10 Home.” Or: “The specified product key is invalid or is unsupported by this version.”
If you got the error code 0xC004F00F then it means that you’ve entered a product key for the Enterprise edition of Windows to activate Windows 10 Pro or Windows 10 Home. It could be that you have a key from your work and you accidentally use it on your Home PC. If you got the error codes 0xC004E016, 0xC004F210, then it means that you have entered a product key that is meant for a different edition or version of Windows. On the other hand, if you got the error code 0xC004F034 instead, then it means that you have entered an invalid product key or a product key for a different Windows version. Whichever error codes you have, refer to the possible solutions given below to fix the Invalid Product Key or Version mismatch Activation Error in Windows 10.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve this Activation error is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 2 – Try purchasing a new license

There is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.
  • To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
  • From there, go to Activation and select the “Go to Microsoft Store” option.
  • After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
  • Now update your Windows 10 computer using the new key and it should automatically activate your computer.
  • Next, you have to create a Microsoft account or connect to your existing local account to your online account.
  • Once the system links the key and the account, you need not buy a new license in case something like this happens again.
Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.

Option 3 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
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Installation failed, ended prematurely
If you are trying to install or reinstall a program on your Windows 10 computer but encountered an error instead that says, “Fatal error, Installation fails, Installation ended prematurely because of an error”, then you’ve come to the right place as this post will guide you how you can fix it. This kind of error is most likely caused by some files that may have been left behind by the previous installation of the program. Each time a program is uninstalled, it leaves behind its files and if the uninstallation process wasn’t completed properly, then it would result in errors like the
“Fatal error, Installation fails, Installation ended prematurely because of an error”.
Moreover, this kind of error is a generic one that can also occur with any software reinstallation or installation. And to fix this error, there are several suggestions you must check out. You can try to install or reinstall the program in a Clean Boot State or restart the Windows Installer Service. You could also try to re-register the Windows Installer Service or re-register the VBScript.dll file.

Option 1 – Install or reinstall the program in a Clean Boot State

It is possible that there are some third-party applications in your computer that are preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 2 – Try to restart the Windows Installer Service

The next thing you can do to fix the problem is to restart the Windows Installer Service. To do this, follow these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
  • Next, look for the Windows Installer service among the list of services shown.
  • Once you found it, right-click on it and open its Properties.
  • From there, click on the Stop button and then click on the Start button.
  • But if it isn’t running, then just click on the Start button.

Option 3 – Try to unregister and re-register the Windows Installer Module

  • Tap the Win + R keys to open the Run dialog box.
  • Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
  • Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
  • Now restart your computer and see if unregistering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type regsvr32.exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.
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Windows SmartScreen can’t be reached right now
SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
  • After that, click on the Open Windows Defender Security Center button located under Windows Security.
  • Then click on App & browser control.
  • From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
  • If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
  • After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
  • Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:
  • Tap the Win + R keys to open the Run dialog box.
  • And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
  • After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
  • Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
  • After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
  • After you’re logged in, check if SmartScreen now works properly or not.
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What is HEIF file format and how to use it?
High Efficiency Image File Format (HEIF) is a container format for individual images and image sequences. The standard covers multimedia files that can also include other media streams, such as timed text, audio, and video. A HEIF image using High-Efficiency Video Coding, HEVC, requires only about half the storage space as the equivalent quality JPEG. HEIF also supports animation and is capable of storing more information than an animated GIF or APNG at a small fraction of the size. HEIF files are a special case of the ISO Base Media File Format (ISOBMFF, ISO/IEC 14496-12), first defined in 2001 as a shared part of MP4 and JPEG 2000. Introduced in 2015, it was developed by the Moving Picture Experts Group (MPEG) and is defined as Part 12 within the MPEG-H media suite (ISO/IEC 23008-12). HEIF was adopted by Apple in 2017 with the introduction of iOS 11, and support on other platforms is growing.

HEIF files can store the following types of data:

Image items
Storage of individual images, image properties, and thumbnails.
Image derivations
Derived images enable non-destructive image editing and are created on the fly by the rendering software using editing instructions stored separately in the HEIF file. These instructions (rectangular cropping, rotation by one, two or three quarter-turns, timed graphic overlays, etc.) and images are stored separately in the HEIF file, and describe specific transformations to be applied to the input images. The storage overhead of derived images is small.
Image sequences
Storage of multiple time-related and/or temporally predicted images (like a burst-photo shot or cinemagraph animation), their properties, and thumbnails. Different prediction options can be used in order to exploit the temporal and spatial similarities between the images. Hence, file sizes can be drastically reduced when many images are stored in the same HEIF file.
Auxiliary image items
Storage of image data, such as an alpha plane or a depth map, which complements another image item. These data are not displayed as such but used in various forms to complement another image item.
Image metadata
Storage of EXIF, XMP and similar metadata which accompany the images stored in the HEIF file.
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Network License NotAvailable15.570.0 Autodesk
If when trying to start Autodesk applications you receive a Network license not available error then please keep on reading, this guide is for you:

Causes of the error:

  • The license on the License Server is invalid.
  • The port for Autodesk Network License Manager is blocked.
  • The client computer is configured with incorrect license server information.
  • The license request is timing out on the client's computer before the license is obtained.

Solutions for the error:


Verify that the Autodesk License Server is setup with the correct license file.

To set up a license server for Windows, perform the following:

  1. Download and install the Network License Manager for Windows:
  2. Open LMTools and access the System Settings tab. Make a note of the "hostname" and "ethernet address" of the license server.
  3. Generate a Network License File in Autodesk Account.
  4. On the Service/License tab, select Configuration Using Services and LMTOOLS ignores license file path environment variables.
  5. On the Config Services tab, enter a name for the new service in the Service Name field.
  6. Fill the following fields, using the Browse buttons:
    • Path to the lmgrd.exe - Navigate to this file: C:\Autodesk\Network License Manager.
    • Path to the License file - Navigate to the new Autodesk.lic file, typically placed in: C:\Autodesk\Network License Manager\Licenses.
    • Path to the Debug Log file: C:\Autodesk\Network License Manager.
    • If no file is present, create a TXT file in Notepad and rename it “Debug.log.”
  7. Make sure the "Start Server at Power Up" and the "Use Services" boxes are checked. Then click Save Services.
  8. On the Start/Stop/Reread tab, click Start Server.
  9. On the Server Status tab, click Perform Status Enquiry.
  10. Licenses should display as active.

How to set up the Autodesk Network License Manager on a Mac.

Note: The Autodesk License Server Manager (version 11.16.2.0) is supported only on the following Mac operating systems:
  • Apple macOS High Sierra 10.13
  • Apple macOS Sierra 10.12
  • Apple Mac OS X El Capitan 10.11
  1. Download Autodesk Network License Manager version 11.16.2.0 for Mac
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz file to the Desktop.
  2. To install the Autodesk Network License Manager:
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.tar.gz to unpack the installer package.
    • After unpacking nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg, will be /Downloads/adlm/FLEXnet folder.
    • Double click on nlm11.16.2.0_ipv4_ipv6_mac_universal.pkg to start installation and follow the installation wizard.
    • The license server will be installed in /usr/local/flexnetserver/ directory.
  3. Change permissions for /usr/local/flexnetserver/ directory to 777
  • Open Terminal (located in /Applications/Utilities/Terminal) and enter the following command:
sudo chmod -R 777 /usr/local/flexnetserver
  • Note: Administrator password may be asked. While typing no characters are shown, just type out the password and hit return key.
  • Note: To start the license server only with elevated permissions (using sudo command), change permissions to 755 instead of 777.
  1. Create /usr/local/flexnetserver/licenses directory for network license file location
sudo mkdir /usr/local/flexnetserver/licenses
  1. Find the license server Host Name and Host ID.
  2. Generate the Network License File in the Autodesk Account
    • Once the license file is generated, make sure it has a .lic extension (e.g. adsk_license.lic) and is in a plain text format and place it in /usr/local/flexnetserver/licenses directory
Note: In this article we will refer to  adsk_license.lic as network license file name. Feel free to change the actual name of the license file, but make sure to reflect the new name when using the commands below.
  1. Create a debug.log file in the /usr/local/flexnetserver/ directory using the following command:
touch debug.log
  1. To start the Network License Server use the following command:
/usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
Note: If folder permissions for  /usr/local/flexnetserver/ are set to  775, then use sudo command to start the server. For example:
sudo /usr/local/flexnetserver/lmgrd -c /usr/local/flexnetserver/licenses/adsk_license.lic -l /usr/local/flexnetserver/debug.log
  1. To obtain license server status enquiry:
/usr/local/flexnetserver/lmutil lmstat -a -c /usr/local/flexnetserver/licenses/adsk_license.lic
  1. To stop the license server:
/usr/local/flexnetserver/lmutil lmdown -q -force
  • A​​lternatively, run ps command to obtain process ids for lmgrd and adskflex and then kill those processes:
ps -ax | grep lmgrd
ps -ax | grep adskflex
kill -9
  • (provide process ids obtained by previous commands individually)

How to set up the Autodesk Network License Manager on Linux.

Note: The Autodesk License Manager (11.16.2.0) is supported only on the following Linux distros:
  • Red Hat® Enterprise Linux® 7
  • Red Hat Enterprise Linux 6
  • SUSE Linux Enterprise 12
  • SUSE Linux Enterprise 11
To configure the license manager use the following steps:
  1. Download Autodesk Network License Manager v. 11.16.2 for Linux from this link
    • ​​Download the nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz file to your desktop.
  2. To install the Autodesk Network License Manager run following command as root.
    • tar –zxvf nlm11.16.2.0_ipv4_ipv6_linux64.tar.gz
    • rpm -vhi nlm11.16.2.0_ipv4_ipv6_linux64.rpm
    • The license server will be installed in /opt/flexnetserver/ directory.
  3. Find the license server Host Name and Host ID
  • To obtain the license server system hostid run the following command
/opt/flexnetserver/lmutil lmhostid From the command output note the hostid in quotes, if the system has two active NIC cards, select the first MAC address. lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "000c297949e0"
  • To obtain the license server system hostname run the following command
/opt/flexnetserver/lmutil lmhostid hostname From the command output note the hostname of the license server. mutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved. The FlexNet host ID of this machine is "HOSTNAME=Centos7.localdomain"
  1. Generate your Network License File in Autodesk Account
    • Once the license file is generated, make sure it has .lic extension (e.g. adsk_license.lic) and place it in /opt/flexnetserver/licenses directory.  If the directory doesn't exits, create it with this command: sudo mkdir /opt/flexnetserver/licenses
Note: in this article we will refer by adsk_license.lic your network license file name.
  1. To start the Network License Server
    • /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.log
  2. To obtain license server status enquiry
    • /opt/flexnetserver/lmutil lmstat -a -c /opt/flexnetserver/licenses/adsk_license.lic
  3. To stop your license server service
    • /opt/flexnetserver/lmutil lmdown -q -force
    • alternatively you can also run ps command to obtain process ids for lmgrd and adskflex and then kill those processes
      • ps -aw | grep lmgrd
      • ps -aw | grep adskflex
      • kill -9 (provide process ids obtained by previous commands individually)
  4. To start the license server automatically after the system reboot
    • Open /etc/rc.d/rc.local script as root and enter license server start up command in it.
touch /var/lock/subsys/local /opt/flexnetserver/lmgrd -c /opt/flexnetserver/licenses/adsk_license.lic -l /opt/flexnetserver/server_log.logNote: To ensure that the script will be executed during boot, run following command as root. chmod +x /etc/rc.d/rc.local
  1. Make sure that all necessary ports are open:
  • lmgrd.exe needs ports 27000 to 27009.
  • adskflex.exe needs port 2080.
Note: Errors may occur if the network license file is corrupt or in the case of a combined network license it has incorrectly combined licenses. To learn more about combining licenses, see Combining License Files for Multiple Autodesk Products. Use the License File Parser to verify that the license contains the appropriate products and FLEXnet feature codes and does not display an error

Verify that TCP ports (2080, 27000-27009) used by Autodesk Network License Manager are not blocked by Firewall.

The FLEXlm® based version uses the following incoming ports:
  • TCP ports 2080 (for the adskflex vendor daemon)
  • TCP ports 27000 to 27009 (for the lmgrd master daemon, which uses the first open port in the range)
Note: If these port addresses are restricted by a router or firewall software, users on the remote side of the router will not have access to licenses controlled by the Network License Manager.

Verify that the client computer is configured with the correct license server name or IP.

Windows:

Clear license server information from the system registry.

  1. Type regedit in the Windows Search box and hit Enter key.
  2. Select the following registry key
  • [HKEY_CURRENT_USER\SOFTWARE\FLEXlm License Manager]
  1. As the key is selected, in right panel ADSKFLEX_LICENSE_FILE will be visible.
  2. Right click on the key and delete it.

Specify the license server in ADSKFLEX_LICENSE_FILE system variable 

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter ADSKFLEX_LICENSE_FILE for the variable name and 2080@SERVER_NAME _OR _IP for the variable value.
Note: the license server information most often is recorded in LICPATH.lic file and can be verified there too.  ADSKFLEX_LICENSE_FILE system variable supersedes LICPATH.lic.  Thus, setting the system variable is preferable when this error is seen.

If the license server is on a VPN or a remote network set the FLEXLM_TIMEOUT environment variable:

  1. Go to Start > Control Panel > System and Security > System.
  2. Select Advanced system settings.
  3. On the System Properties dialog, click Environment Variables.
  4. Under System Variables, click New.
  5. Enter FLEXLM_TIMEOUT for the variable name and 5000000 for the variable value.
  6. Click OK to save the setting.
Note: if needed the variable value can be increased to 10000000.

Mac/Linux:

Specify the Autodesk Network License server information in $HOME/.flexlmrc file.

Use a text editor to create a flexlmrc.txt file and save it in Plain text format (In TextEdit on Mac: Format - Make Plain Text) on desktop. The file content should look like this, except with the name or IP address of the license server.
  • ADSKFLEX_LICENSE_FILE=@SERVER_NAME _OR _IP
If the license server is on the same machine as the Autodesk software, use localhost as the license server name.  Thus, the content of flexlmrc file could look like this:
  • ADSKFLEX_LICENSE_FILE=@localhost
Note: On firewall restricted network or when accessing the license server via VPN, need to include TCP port/s (usually 27000 or 2080) into Autodesk License Server service as follows: ADSKFLEX_LICENSE_FILE=2080@SERVER_NAME _OR _IP

Once flexlmrc file is created move it to user's $HOME folder as follows:

  1. Open a Terminal window
  2. Type open ~ (Mac) or nautilus ~ (Linux) to open $HOME folder
  3. Drag and drop flexlmrc.txt file from Desktop to the home folder.
  4. To make the file a configuration file, rename it to .flexlmrc (please note . [DOT] in front of the file name) by running the following command:
  • mv flexlmrc.txt .flexlmrc (Mac)
  • mv flexlmrc .flexlmrc (Linux)

Verify that the license server information registered with the product is correct (versions 2020 and later only)

In versions 2020 and later, the license server information is registered with the AdskLicensing service running locally on the workstation. When changing to a new license server, the old server information may still be registered with AdskLicensing and result in the error above, if this is not appropriately updated. See the below steps to solve this:
  1. Click the Start menu and type cmd.
  2. Right-click on the Command prompt and choose "Run As Administrator."
  3. In the Command prompt, run the following command, followed by ENTER:

"C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change -pk PRODKEY -pv VER.0.0.F -lm "" -ls "" -lt""

Note:

  • Replace PRODKEY with the product key correspondent to your product(s). See Look Up Product Keys for the full list.
  • Replace VER with the version you are using. E.g. 2020 for AutoCAD 2020.
  • Repeat this step for each software you need to reset.
  1. Open Registry Editor (Start > type regedit > ENTER).
  2. Navigate to HKEY_CURRENT_USER\Software\FLEXlm License Manager.
  3. On the right-side, verify of the ADSKFLEX_LICENSE_FILE key exists. If yes, remove it (right-click > Delete).
  4. Run the software again.
  5. Select Multi-user in the Let's Get Started screen.
  6. Follow the steps to connect to your license server.
Read More
How to Fix Error 0199, Security password retry
The errors that are caused by the BIOS of your computer can get annoying as they can be hard to fix for they are really dangerous and won’t be resolved by simple fixes. This is because of the fact that these kinds of errors do not even allow you to load your operating system as it throws the error even before you can access your computer. One of these errors is the “Error 0199: System Security – Security password retry count exceeded”. Fixing this error can be quite tricky but you need not worry for you will be guided in doing so. Simply follow the given instructions below.

Option 1 – Try to update the BIOS

Updating the BIOS can help you fix the “Error 0199, Security password retry count exceeded” error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 2 – Try resetting the BIOS

If updating the BIOS didn’t help in fixing Error 0199, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.
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Internet disconnected when VPN is connected
If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security. Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected. In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Read More
Hearthstone lost connection to the game server
Since its release, Hearthstone has changed and innovated how digital card games are played. From its cross-platform matchmaking to interesting random mechanics and making the game free to play from day 1 have paved the road to Hearthstone's success. If you by any chance get lost connection to game server error and find yourself unable to play please stay awhile and listen Keep reading and try provided solutions as they are presented to fix this issue and continue gaming.
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Fix can not open EXE file in Windows 10
Can not open and run EXE file in Windows is not a new issue and sadly it can still happen from time to time, luckily this step by step solution will help you to resolve this problem fast and effective in no time. Try the below solutions in no particular order and I hope that you will solve the issue fast and be able to return to using the computer like it never happened
  1. Run SFC scan

    As the EXE file not opening issue lies in the Windows OS, the SFC tool will be able to identify the cause and fix this issue. Press ⊞ WINDOWS + X and choose command prompt (admin) in command prompt type: sfc /scannow Press ENTER
  2. Check registry and modify if needed

    Sometimes value in the registry key is wrong and can cause this error, in order to check if this is the case, we will open the registry editor and find out Press ⊞ WINDOWS + R to bring run dialog up type in it: RegEdit and press ENTER In the left pane of the Registry Editor window, click on the HKEY_CLASSES_ROOT to expand the section Scroll down to find out the .exe registry and click on it Go to the right pane of the window and double-click on the Default and set the Value Data as exefile Click on the OK button Next, located the given in the window: HKEY_CLASSES_ROOT>exefile>shell>open>command Click on the “Command” in the left pane of the window In the right pane of the window double-click on the Default and set Value Data as “%1” %* Click on the OK button Restart your computer and check if the issue persists
  3. Turn off Firewall and defender

    If you have a firewall and antivirus active there might be a chance of a conflict and that firewall or antivirus is preventing the EXE file from starting, disable your firewall and anti-virus and try again to open the EXE file.
  4. Turn off user account control

    User account control can also like a firewall prevent some files from executing, go into accounts and turn off user account control to see if this might be an issue preventing you from opening the file.
Read More
Disable Telemetry & Data Collection in Windows
The Windows 10 Telemetry and Data Collection features are auto-enabled and they collect all sorts of user activity and sends it to Microsoft. Microsoft says that the data collected only enhances the overall user experience and Windows functionality better but the number of data breaches happening across the globe has forced users to be extra cautious about their data privacy. So naturally, from stronger passwords and other services management, it is only logical to turn off Windows data gathering. To do so:
  • Press ⊞ WINDOWS + R to open the run dialog.
  • In the Run dialog type: taskschd.msc
  • Press CTRL + SHIFT + ENTER key combo to open Task Scheduler in admin mode.
  • On the left pane, navigate to the: Task Scheduler Library > Microsoft > Windows > Customer Experience Improvement Program
  • At the location, on the middle pane, right-click on the task named Consolidator and select Disable from the context menu...
  • Repeat the process with all other tasks listed in the middle pane.
  • Exit Task Scheduler.
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