Logo

Fix Chrome ERR_SOCKET_NOT_CONNECTED

Recently, a number of users reported an error in Google Chrome that says, “ERR_SOCKET_NOT_CONNECTED”. If you are one of these users, read on as this post will guide you in resolving this error. This kind of error in Chrome is kind of vague so it could be caused by a couple of factors like DNS server issues, Socket Pools, third-party plugins or extensions, and many more.

Whatever the cause may be, there are several options you can check out to resolve the problem. You can try to flush the Socket Pool or change the DNS address or remove unwanted extensions or reset your Google Chrome browser.

Option 1 – Try to flush the Socket Pool

  • Open Google Chrome and in the address bar, type “chrome://net-internals/”.
  • After that, select Sockets on the left side panel.
  • Next, select Flush socket pools from the right-side panel.
  • And once it’s done, restart your Chrome browser and check if the “ERR_SOCKET_NOT_CONNECTED” is fixed or not.

Option 2 – Try to change the DNS Server

In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing the “ERR_SOCKET_NOT_CONNECTED” error. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 3 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 4 – Try to reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

DisplayLink in Windows 10 is not working
This post will guide you in what to do if the DisplayLink in Windows 10 is not working. There are several users who reported that their DisplayLink device has stopped working with the Windows 20 Anniversary or the Creators update all of a sudden. According to users, this issue occurs right after they finish installing a big Windows Update like the Anniversary Update or the Creators Update or right when the DisplayLink driver is updated using Windows Update. DisplayLink is a graphics transport technology that allows users to connect to any computer that supports USB or Wi-Fi. Aside from that, it is also an excellent universal docking solution to any platform which makes it a great solution for enabling multiple displays. Thus, it can be quite annoying when DisplayLink suddenly stops working. There really is no actual error message when it happens. The only telltale sign is that all the devices that use the DisplayLink technology will also stop functioning. There could be tons of reasons why DisplayLink stopped working. It could be due to an incompatible driver, or the DisplayLink driver itself is corrupted or is connected to a USB 2.0 port. In addition, the problem could also be due to the Nvidia Share (ShadowPlay) that conflicts with DisplayLink or that the Universal Serial Bus is broken. To resolve the issue, refer to the following options laid out below.

Option 1 – Run the Hardware and Devices troubleshooter

As you know, Windows comes with a built-in tool that you can use to troubleshoot the problem with DisplayLink. You can find it in Settings > Update & Security > Troubleshoot. For further instructions, follow these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 2 – Try to uninstall DisplayLink and reconnect the docking station

If the Hardware and Device troubleshooter is of no help, you can try uninstalling DisplayLink and reconnecting the docking station. To do so, follow these steps:
  • Disconnect the docking station or any other device that uses DisplayLink.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cpl” and hit Enter to open Programs and Features.
  • From there, look for DisplayLink, right-click on it and click Uninstall.
  • After that, follow the next on-screen instructions that appear on your screen to completely remove DisplayLink from your computer.
  • Once you’ve uninstalled DisplayLink, click this link to download and install DisplayLink again.
  • Now reconnect the docking station as well as other devices that use DisplayLink and follow the next on-screen instructions to reinstall the required drivers in your computer.
  • Restart your computer and then check if DisplayLink is now working fine or not.

Option 3 – Try using a USB 3.0 port

If you are experiencing this issue with DisplayLink with a monitor that you’re trying to connect using DisplayLink, then you have to make sure that you are using a USB 3.0 port. Based on some reports, there are certain monitors that will not work with DisplayLink while connected to a USB 2.0 port since they have insufficient power to run the monitor. Like pointed out earlier, the problem with DisplayLink might have something to do with the Nvidia ShadowPlay. This streaming feature was often reported to crash the DisplayLink monitors which is why you might want to try disabling it for a while to check if it’s really true. Once you’ve disabled Nvidia ShadowPlay, restart your computer and check if your DisplayLink monitor now works.

Option 5 – Reinstall the Universal Serial Bus controller

You can also reinstall the Universal Serial Bus controller to fix DisplayLink since a malfunctioning USB port can sometimes cause issues with DisplayLink.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Universal Serial Bus controllers and expand its drop-down menu.
  • Next, right-click on every Host Controller and then click on Uninstall Device.
  • After uninstalling every entry, restart your computer to force your system to reinstall the drivers you’ve just uninstalled.
  • Once your computer has rebooted, wait until the drivers are reinstalled and then try opening DisplayLink again.

Option 5 – Reinstall the Universal Serial Bus controller

You can also try to perform a System Restore as it can also help you fix DisplayLink. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Read More
How to Set up POP3 Email in Outlook
No one knows everything about a program off hand. You need to use the program for a long time before you can even possibly know all that it is able to do and all you are able to achieve with it. However, this doesn’t mean that you don’t need help from time to time. This is also the case when Outlook errors pop up. Sometimes there are things you must or probably should do with your program that you do not understand and definitely don’t know how to do. Set up POP3 with your email account in Outlook is one of these things you will probably need help to achieve.

Steps to Set up POP3

First, you may need to know what POP3 is. POP3 is the way emails are sent from one email address to another. It may be more or less instant nowadays, but the process is still long and hard-winded. Similar to how your letters get from your mailbox to the recipients' mailbox, your emails get from you to the next person. Letters are picked up in your mailbox and sent to your post office where they send it to the recipient’s post office who sends it to the recipient’s mailbox. Similarly, your email is sent to your outbox, which sends it to your email service provider, that sends it to the recipient’s email service provider who sends it to their inbox. This is one of the reasons that sending an email to someone who uses the same email service provider as you is about a millisecond faster. This process of sending emails is called POP3 and you need to set it up if you use Outlook on Microsoft. This, on Outlook, also determines which email account you send your emails from. You see, on Outlook and many other email service providers, you can have many different email addresses, no even necessarily with the email service provider’s prefix on the end. Now, if you want to see this for yourself, go on to your settings on Outlook and look for manage email accounts. If you have more than one email account, you will see them listed. Somewhere on the sidebar, you will see POP3 as well. If you want to add more email accounts to this, such as a business email or a personal email, then just click ‘Add new account’ instead of 'Manage email accounts'. When you click on an email account you have linked already, you will see on this side the details for your POP3 (incoming emails) and your SMTP (outgoing emails). This can be changed, but since everyone’s number of accounts and type of accounts is different, there is no set way to change this. However, you can give Microsoft a call and they will walk you through the necessary steps in order to change this.

Conclusion

So, POP3 can be incredibly easy to understand or incredibly hard; it depends on how good you are with electronics and the advice you are given. But don’t try to change things by yourself; get a professional from Microsoft to help you with POP3 on your Microsoft Outlook account.
Read More
Fix Windows Update error code 0x80d02002
A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help. The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.
Read More
A Guide to Resolving Error Code 35

Error Code 35 - What is it?

Error Code 35 is a typical Device Manager error. It indicates information missing to properly configure your device.  Error code 35 is usually displayed in the following format:

“Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. Code 35”

Solution

driverfix boxError Causes

The 2 common reasons for Device Manager error code 35 are:

  • Outdated BIOS
  • Mis-configured, corrupted, or outdated Drivers

No matter what the reason may be, it is advisable to resolve the problem immediately without any delay otherwise you will be unable to use your hardware device.

Further Information and Manual Repair

Below is the list of the most effective and easy to perform solutions to resolve error code 35 on your PC. These solutions do not require any technical knowledge or understanding. Simply follow the instructions to resolve this error code.

Method 1 - Update the BIOS

BIOS (Basic Input/Output System) is the embedded software on the computer’s motherboard.

Though not all PCs have the same BIOS manufacturer, but the steps for updating the BIOS are similar for all versions. Before you get started with the updating process, first identify your current BIOS version.

  • For this, go to the start menu and type msinfo32, and press enter.
  • Now click System Summary to view your BIOS version. Here you will see the version number and date.
  • Now check your PC motherboard manufacturer’s website to download the BIOS update for the model you own. Also, download any Read Me Files and documentation. These contain guidelines and precautions that you should know before you update.
  • Backup all your data and existing BIOS before you update the BIOS version. This will keep your data protected in case the attempt to update BIOS fails.
  • Also, when updating, make sure to use an uninterruptible power supply. Remember power outage or even a small power fluctuation can corrupt the BIOS which is something you don’t want.
  • Now it’s time to perform the update. Run the downloaded installer for the BIOS updating software. Double click on the executable file.
  • Look for a button names Update, Flash, or Run.
  • Click on it to start updating the new version
  • After the update is complete, your computer will restart automatically.

This will hopefully resolve the problem. However, if the error still persists then there is a possibility that the error code is related to outdated drivers. To resolve, try method 2.

Method 2 - Download Driver Assist to Update Drivers Automatically

Update drivers to repair error code 35 on your PC by simply downloading DriverFIX. This is a cutting-edge program deployed with an intelligent programming system.

It is compatible with all Windows versions.

It scans your PC for problematic drivers and updates them with the latest and compatible versions automatically and in a few seconds thereby repairing all Device Manager error codes including error code 35 generated due to outdated/corrupted drivers.

In addition to this, it updates all device drivers on a regular basis, so you don’t have to stress over and keep a track of what drivers on your PC need to be updated and when.

Click here to download DriverFIX to resolve Device Manager error code 35 today!

Read More
Can’t connect to this network Windows issue
Internet connectivity issues like Can’t connect to this network present a complex problem with simple solutions for PC and laptop users. First, it is usually recommended that users rule out problems with the internet connection, router, and Wi-Fi settings before proceeding to troubleshoot settings on your PC/laptop. Once the rest are ruled out, we can then proceed with the following troubleshooting steps and guidelines to fix your wifi connection issue: The first step is to update your windows network adapter driver. Connectivity problems may arise if your network driver is not updated or if it is incompatible with the network adapter. To do so, you may resort to any third-party driver scanning and installing programs found online. This solution should resort if users don’t want the hassle of perusing through windows settings that users may not be familiar with. However, this solution requires a pre-existing internet connection other than wifi, so it is recommended you have a backup internet connection via ethernet. The second step is to uninstall the driver for your network adapter. This solution is to resort if there is an issue with the driver as restarting the PC after the following steps let windows reinstall the driver again:
  • Open the quick access menu on your keyboard by pressing the Windows key and X key at the same time and select “Device Manager” from the menu list.
  • From the list of devices, select “Network Adapters”
  • Usually on the top of the list is the Wireless Network Adapter
  • Right-click the Wireless Network Adapter and select the option to “Uninstall device”
  • You will be given a confirmation in a new separate window to proceed. Click “Uninstall” to proceed.
  • After completing the previous steps, try rebooting your Windows PC and reconnecting to see if it works.
A third step is to disable the 802.1 1n modes of your network adapter by following the next steps:
  • First press the Windows logo key and the X key at the same time to bring up the quick-access menu. And like the previous step, select “Device Manager”
  • From the list of devices, select “Network Adapters”
  • Right-click the Wireless Network Adapter from the drop-down menu and select properties
  • Under properties, select the “Advanced” tab then select the 802.1 1n Mode. To the right drop-down menu change the option to  “Disabled” and click “Ok”
  • After, try to re-establish the connection to see if the steps have worked.
In the event that any of the preceding did not fix your problem, it helps to take a second look at the router and network settings using the interface provided by your ISP. A simple reset to the back of your router often fixes the issue. Also, try to check if you have any other administrative capabilities over the network to determine whether your device, in particular, has been MAC filtered or if the frequency of your wireless adapter is not compatible with the broadcast frequency of your router.
Read More
How to install and remove fonts in Windows 10
Once a tedious and unfriendly task of installing fonts has been severely made easier and more user-friendly. As technology advances daily so do some tasks. One of these tasks which today look unnecessarily complicated is fonts installation in Windows. What was once complicated navigation to control panel with an administrative account, today is two-click with the mouse anywhere, well anywhere on your hard drive, but still a great improvement nonetheless. Ok, so you have found cool new font which you like very much and you are eager to try it out, but how do you install it in Windows so your other software can find it and use it? The task is incredibly easy, let's presume that you have downloaded desired font or fonts to your hard drive from the internet, they are nicely placed in a folder, all you have to do is select which one you would like to install, right-click on any one selected and click on install. That's it, that is all that you need to do. Now in order to remove fonts first, you will have to go to the folder which has all fonts installed in the system. The location of this folder is conveniently enough c:\Windows\Fonts. In there select all fonts that you would like to uninstall from the system and simply delete them, that's it.
Read More
Antivirus software review 2022

As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.

Avira, a great free Antivirus

Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.

Avira screen

The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.

The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.

Malwarebytes, a powerful Windows antivirus

Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.

malwarebytes screen

Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.

Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.

Intego MAC Internet Security X9, the best Mac antivirus

Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.

Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.

intego screen

Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.

The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.

Bitdefender mobile security: best Android protection

While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.

bitdefender mobile

Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.

The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.

The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.

One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.

Bitdefender, the best antivirus software

Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.

Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.

bitdefender screen

Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.

The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.

BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.

Read More
How to Fix Remote Computer requires network level authentication Error in Windows 10
A couple of Windows 10 users have reported an error on domain-connected systems when they tried accessing their computer systems remotely. This occurs when the network level authentication or NLA is enabled on the computer. If you are one of these users, you better keep reading as this post will guide you on how you can fix this error. To resolve this issue, there are several workarounds you can try. You can either disable this option directly via properties or you can also modify some registry entries or sub-keys and restart the system. When you encounter this problem, an error message pops up that states:
“The remote computer that you are trying to connect to requires network level authentication (NLA), but your windows domain controller cannot be contacted to perform NLA. If you are an administrator on the remote computer, you can disable NLA by using the options on the Remote tab of the System Properties dialog box.”
Or you could also see this error message instead:
“The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support.”
Before you proceed in troubleshooting the problem using the options provided below, you need to create a backup for your data or system restore point as well as make a copy of any registry entries you are going to modify.

Option 1 – Disable Network Level Authentication via Properties

The NLA is a useful tool that provides your computer with extra security and helps network administrators in controlling who can log into the system with just a click of a single box. However, there are times when it can become a disadvantage and could prevent you from accessing your system remotely. Thus, you need to disable it using Properties.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” and tap Enter to open System Properties.
  • Next, go to the remote tab and uncheck the checkbox for the “Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)” option.
  • Now click the Apply button to save the changes made and exit System Properties and then try logging into the remote computer again and see if the problem is fixed or not.

Option 2 – Disable NLA via Registry Editor

Note that you can only use this option if the first one didn’t work for you. Take note that this option will require you to restart your PC completely which could mean some downtime if your computer is running a production server. So make sure to save all your work.
  • Tap the Win + R keys to open the Run dialog box and then type in “Regedit” in the field and tap Enter to open the Registry Editor.
  • From there, click on File > Connect Network Registry and input the details of the remote computer and then try to connect.
  • Navigate to the path below after you’re connected:
HKLM >SYSTEM > CurrentControlSet > Control >Terminal Server > WinStations > RDP-Tcp
  • After that, change the values given below to “0”
    • SecurityLayer
    • UserAuthentication
  • The navigate to PowerShell and execute this command – restart-computer

Option 3 – Disable NLA via PowerShell

PowerShell allows you to tap into the remote computer and once you’ve targeted the machine, you can execute the commands given below to disable NLA.
  • Tap the Win + S to open Search and then type in “PowerShell” in the field. Right-click on the related result and select the “Run as administrator” option.
  • After opening PowerShell, execute the command below:
  1. Once in the PowerShell, execute the following command:
$TargetMachine = “Target-Machine-Name” (Get-WmiObject -class “Win32_TSGeneralSetting” -Namespace rootcimv2terminalservices -ComputerName $TargetMachine -Filter “TerminalName=’RDP-tcp'”).SetUserAuthenticationRequired(0) Note: In the command given, the “Target-Machine-Name” is the name of the machine you are targeting.

Option 4 – Use the Group Policy Editor to disable NLA

Another option you can use to disable NLA is via the Group Policy Editor. This is ideal for you if you are blanket disabling. Just take note that the Group Policy Editor is a powerful tool and that if you make some mistakes by changing values you have no clue about, you can render your computer useless so make sure that you create a backup for all the values before you proceed.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type in “gpedit.msc” and tap Enter to open the Group Policy Editor.
  • From there, go to this path – Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security
  • After that, search for “Require user authentication for remote connections by using Network Level Authentication” and set it to disabled.
  • Now check if the error is fixed or not.
Read More
Windows won’t go Sleep, Legacy Kernel Caller
If the display of your Windows 10 computer turns on all of a sudden no matter how put it to sleep over and over again, it always wakes up, read on as this post will guide you in resolving this peculiar issue. In case you don’t know, the Windows 10 computer Sleep state is made in such a way that if it’s really important, it wakes up. You may have configured this kind of behavior or there could be some hardware component that’s interrupting its Sleep state. Thus, this post will give you some troubleshooting tips to fix the Sleep state issue caused by the Legacy Kernel Caller. The Legacy Kernel Caller points to the external hardware that’s causing your Windows 10 to wake up even when it’s in a Sleep state. Step 1: Find out what’s keeping your computer from going to sleep. To figure out what really is keeping your computer from going to sleep, you can execute the “powercfg –requests” command instead of checking the power configuration of your computer. This command will look for requests from applications and drivers that prevent the computer from turning off the display or from going to sleep. To execute the command, simply open Command Prompt and type “powercfg –requests” and hit Enter. After that, you will see part of the result that looks like this:
“SYSTEM [DRIVER] USB AUDIO DEVICE An audio stream is currently in use [DRIVER] Legacy Kernel Caller.”
Step 2: The next thing you have to do is remove all the external hardware connected to your computer. In this step, you have to disconnect external hardware from your computer. Based on reports from users who experienced the same issue, the “TV card” is the culprit so make sure you remove that one. Once you’ve removed it, open Command Prompt and run the “powercfg –requests” command again and you’ll see that the “Legacy Kernel Caller” will no longer be on the list. In addition, your computer will get into its regular sleep mode once the hardware is removed. Once you do that, the driver gets hung and won’t release the power request despite being used. Step 3: Try using the request override option The powercfg command also offers a request override option which allows users to disable the requests from applications and services to wake the computer from sleep mode. To run this command, simply open Command Prompt with admin privileges. After you open Command Prompt, type the following command and hit Enter to disable requests from applications and services that causes the computer to wake from sleep state.
Powercfg -requestsoverride Driver "Legacy Kernel Caller" System
Step 4: Check the streaming and media applications You also have to check if your computer is running an audio or video service in the background. In such cases, your computer won’t be able to go to sleep mode if these services are running in the background. You might have noticed that when you play a video or audio, your computer never goes to sleep. And if you have put it to sleep in between watching the video, then it’s probably why your computer is waking up. Thus, you have to stop these services. Step 5: Check the devices that can wake your computer If you didn’t see the Legacy Kernel Caller in the result after you execute the ”powercfg –requests” command, then you can try to execute the following command instead.
powercfg –devicequery wake_armed
After you enter this command, it will give you a list of all the devices that can wake your computer. So if there is anything other than the mouse, keyboard, touchpad, you have to check the power configuration of that device. To do that, go to the Device Manager and disable the device’s “Allow this device to wake the computer” option in its Properties Step 6: Check the Sleep Advanced Settings
  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.
On the other hand, you could also run the Power Troubleshooter to resolve the Sleep state issue. This built-in troubleshooter will automatically fix any power-related issues in your computer.
Read More
Fix Chrome is Waiting for cache in Windows
There are times when you may encounter some glitches on your Google Chrome browser in your Windows 10 computer. One of these glitches is when the connection status of Chrome keeps on saying “Waiting for cache” which is displayed at the bottom-left side of the browser in the Status bar. At the time of writing, it isn’t clear yet what could be causing this problem. Although it is possible that it’s caused by browser cache, some extensions in the browser. On the other hand, it could also be caused by the browser profile or due to some fragmented files or that the SSD is occupied. Whatever the cause is, you can check out each one of the given options below to fix the problem.

Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status