Fix SAFE_OS phase error in Windows

As of late, users have been reporting about getting an error saying, SAFE_OS phase error during Replicate_OC operation when they tried to upgrade their Windows 7 or Windows 8.1 computers to Windows 10. Although the error code in this problem could vary, in this situation, it states:

0xC1900101 – 0x20017, The installation failed in the SAFE_OS phase error during Replicate_OC operation

To fix this issue, you need to follow the given options below. But before you do, you need to create a System Restore point first so that if anything goes wrong, you can always undo the changes you’ve made.

Option 1 – Try to change the Windows 10 installation

According to security experts, one of the main causes of this error is the KB3064209Windows Update. This particular update is the one responsible for updating the CPU Microcode for processors made by Intel. Thus, if you don’t use an Intel processor, you can skip this option and proceed to the next one. However, if you use Intel, make sure to follow the instructions in this option carefully. Take note that in this solution, C: partition is referred to as the OS Partition while H: partition is referred to as the USB Pen Drive.

  • First, you need to download the Windows 10 ISO from the Windows 10 Media Creation tool and then copy its contents to the Pen Drive H.
  • Next, tap the Win + X keys and click on the Command Prompt (Admin0 option. If a User Account Control appears, simply click Yes.
  • After opening Command Prompt, type the following command:

dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount

  • Now navigate to the following path in the Windows File Explorer:

C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll

  • From there, right-click on the file named “mcupdate_GenuineIntel.dll and click on Properties.
  • Next, go to the Security tab and click on Advanced. In the Advanced section, change the Owner to your User Account and click OK.
  • And then back to the Security tab, click on the Edit button and check on Full control to make sure that your User Account has all the privileges.
  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:

dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit

  • Afterward, repeat the steps from mounting up until here for these files:
    • wim /index:2
    • wim /index:1
    • wim /index:2
  • Now delete the mount folder and remove the USB Pen Drive and then boot with the installer.

Option 2 – Try to perform a Disk Cleanup

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting SAFE_OS phase error during Replicate_OC operation instead so you need to perform a Disk Cleanup in order to fix the problem.

Option 3 – Try updating all your drivers

Every now and then, drivers get corrupted or outdated so it’s no surprise that they conflict with the operating system and cause errors like the SAFE_OS phase error during the Replicate_OC operation. To fix the problem, you need to update all your drivers. Follow the steps below to update your drivers.

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 4 – Try to update your system’s BIOS

Aside from outdated drivers, outdated BIOS could also be the reason why you’re getting the SAFE_OS phase error during Replicate_OC operation which is why you need to update your system’s BIOS in order to resolve the issue.

Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
  • After that, the Services utility will be opened in a new window.
  • Next, look for the following services:
    • BITS (Background Intelligent Transfer Service)
    • Windows Update Service
    • Cryptographic Service
  • Then right-click on each one of the services and click on Properties. From there, select Automatic from the drop-down of the Startup Type menu.
  • Now click on OK for each one of them and restart your PC to apply the changes made.

Option 6 – Try to check the RAM modules

There are many times when all the components of the RAM weren’t able to be used by the computer so you need to check the RAM modules.

  • You need to first turn off your PC and then take out your RAM physically.
  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.

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Why Restoro?

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How to Diagnose a Dying Graphics Card

Presented next are essential steps in order to recognize a dying graphic card.

Check Motherboard Error Codes

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  • Locate the error code display on your motherboard: If you have a motherboard with error codes, they should appear near an outer corner.
  • Try to reboot your computer: Record each error number you see after you boot your computer.
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Check Hardware for Damage or Debris

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Keep your graphic card drivers updated

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The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it. Here are some of the Blue Screen errors related to the dxgmms2.sys file:
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  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

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Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

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  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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EverydayLookup is a browser extension for Google Chrome developed by Mindspark Inc. This extension allows users to find what mobile network a certain number belongs to, to find out an area code of a country/town, or locate a town by zip code. While these features look promising and interesting, this extension comes with a downside.

When installed, this extension will change your default search engine, the home page, and new tab to search from MyWay.com, it will monitor user browsing activity, log searches, visited links, opened websites, and other information. This information is forwarded to Mindspark ad servers, then later sold/used to better target ads.

While browsing the internet with this extension you will see additional injected ads and sponsored content throughout your browsing sessions (even if the ads do not match your search queries). It can inject banners to websites, and sometimes even put an ad above website content making it extremely annoying to deal with.

About Browser Hijackers

Browser hijacking means that a malicious code has taken power over and modified the settings of your web browser, without your permission. Browser hijackers are capable of doing many different things on your computer. Typically, browser hijacking is used for earning ad revenue that comes from forced advert mouse clicks and site visits. Even though it might seem naive, all browser hijackers are damaging and thus always classified as security threats. Browser hijackers can also permit other destructive programs without your knowledge to further damage the computer. How one can determine if your browser is hijacked Signs that a browser is a hi-jacked include: 1. your home page is reset to some unknown webpage 2. new bookmarks pointing to pornographic websites have been added to your favorite pages 3. the essential web browser settings are modified and unwanted or unsafe resources are added to the trusted sites list 4. find new toolbars that you simply did not add 5. you find lots of pop-ups on your screen 6. your web browser starts running slowly or presents frequent errors 7. Inability to navigate to certain websites, particularly antivirus and other security software webpages.

Exactly how browser hijacker finds its way to your computer

Browser hijackers can get into a computer in some way or other, for instance via file sharing, downloads, and e-mail too. Many web browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or extensions added to browsers to give them additional features. Sometimes you may have mistakenly accepted a browser hijacker as part of a software bundle (generally freeware or shareware). A good example of some well-known browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, but the names are continually changing. Browser hijackers can record user keystrokes to gather potentially invaluable information leading to privacy concerns, cause instability on computers, severely disrupt user’s browsing experience, and eventually slow down the computer to a stage where it becomes unusable.

How to get rid of a browser hijacker

Certain browser hijacking could be simply stopped by discovering and removing the corresponding malware application through your control panel. Many times, it could be a tough job to find and delete the malicious program because the associated file will be running as part of the operating system process. Moreover, manual removal requires you to perform many time-consuming and tricky procedures that are very hard to conduct for new computer users. Industry experts always suggest users eliminate any malware including browser hijacker by using an automatic removal tool, which is easier, safer, and faster than the manual removal solution. If you’d like to eliminate persistent hijackers effectively, install the award-winning anti-malware software Safebytes Anti-Malware. And employ a system optimizer, such as Total System Care, to erase all related files from the registry and fix browser issues.

Can't Install Safebytes Anti-malware because of a Virus? Try This!

Practically all malware is inherently harmful, but certain types of malware do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all sites, and thus unable to download or install the required security software to remove the infection. So what to do if malicious software prevents you from downloading or installing Anti-Malware? There are some fixes you could try to get around with this problem.

Install in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in safe mode should avoid it. Since only the bare minimum applications and services launch in “Safe Mode”, there are rarely any reasons for issues to take place. To start your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit Enter. 3) Once you get into this mode, you should have an internet connection once again. Now, utilize your browser to download and install Safebytes Anti-malware. 4) After installation, run a full scan and let the program delete the threats it discovers.

Obtain the security software using an alternate browser

Malicious program code may exploit vulnerabilities on a specific browser and block access to all anti-malware software sites. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by online hackers, the ideal approach would be to switch to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security software – Safebytes Anti-Malware.

Install and run anti-virus from your Thumb drive

Another way is to download and transfer anti-malware software from a clean PC to run a scan on the affected computer. Abide by these steps to run the anti-malware on the infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Pick the USB drive as the location when the wizard asks you exactly where you want to install the application. Follow the directions to complete the installation process. 5) Now, transfer the pen drive to the infected PC. 6) Double-click the EXE file to open the Safebytes software right from the pen drive. 7) Hit the “Scan Now” button to start the virus scan.

A Look at the Best AntiMalware Program

Today an anti-malware tool can protect your computer or laptop from different types of internet threats. But how to choose the right one amongst various malware protection application that’s available on the market? Perhaps you might be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but most aren’t. You need to be careful not to select the wrong application, particularly if you purchase a premium program. One of the highly recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also quite easy to use for people of all ability levels. This program can easily identify, remove, and protect your personal computer from the latest malware attacks such as spyware, adware, trojan horses, ransomware, PUPs, worms, parasites along other potentially harmful software programs.

SafeBytes has excellent features when compared to various other anti-malware programs. Listed here are some of the great ones:

Anti-Malware Protection: Using its advanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in your computer system effectively. Active Protection: SafeBytes provides round-the-clock protection for your computer limiting malware attacks instantly. This software will constantly keep track of your computer for suspicious activity and updates itself continuously to keep current with the latest threats. Web Protection: Through its unique safety rating, SafeBytes alerts you whether a website is safe or not to access it. This will assure that you’re always certain of your online safety when browsing the internet. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine lessens scan times and extends battery life. At the same time, it’ll effectively find and eradicate infected computer files or any internet threat. Low Memory/CPU Usage: SafeBytes is renowned for its minimal influence on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your computer or laptop at full power all of the time. Premium Support: For any technical inquiries or product guidance, you can obtain 24/7 professional assistance via chat and e-mail. To conclude, SafeBytes Anti-Malware is really great for securing your computer against all sorts of malware threats. Malware trouble will become a thing of the past once you put this software program to use. If you’re looking for the very best malware removal application out there, and when you don’t mind shelling out some dollars for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of EverydayLookup without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your internet browser. To be certain of complete removal, find the following registry entries on your computer and delete them or reset the values appropriately. However, this is a complicated task and only computer experts can perform it safely. Furthermore, certain malware is capable of replicating or preventing removal. It is recommended that you carry out the removal procedure in Windows Safe Mode.
Files: %LOCALAPPDATA%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %PROGRAMFILES%\EverydayLookup_d9 %PROGRAMFILES(x86)%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookupTooltab Registry: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\EverydayLookup_d9Service HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 0A7D3C2C-131D-4B0A-9C1B-2045F6BAE42A HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\AppDataLow\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup
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Fix Mfplat.dll missing on Windows 10
Recently, a number of users reported that they were not able to run PLEX and other similar streaming services ever since a Windows Update was automatically installed in the system. The error in these streaming services has something to do with a missing Mfplat.dll DLL file from the Windows Media Feature Pack. On the other hand, some users also reported that the mfplat.dll error occurred on several games as well which used the Media Feature Pack. Usually, the mfplat.dll error is caused by the missing Media Feature Pack in Windows 10. Although most of the time the Media Feature Pack is installed by the application that needs it or through Windows Update automatically, there are just certain installers that do not have it. It could be that the Media Playback service was disabled by a particular Windows Update. Aside from that, the error might be because your computer is using Windows 10 N – a Windows 10 version that does not include the Media Feature Pack by default. Whatever the cause may be, you can troubleshoot the problem with the help of the options given below. But before you go on, keep in mind that downloading the missing DLL file and copying it to the folder of the program where you encounter the error won’t really help and will only make things even more complicated.

Option 1 – Install the Media Feature Pack for Windows 10 N version

As mentioned, the Windows 10 N version does not come with Windows Media Player. Meaning to say, the Media Feature Pack is also not installed by default or won’t be updated by the Windows Update component. So if you are not quite sure what Windows 10 version you currently have installed, refer to these steps:
  • Tap the Windows key + S and then type “about” in the search box.
  • From the search results, click on the “About your PC” to open the About tab of the Settings app.
  • Afterward, scroll down to the Windows specifications and check your Windows version under Edition.
Note: If you’ve determined that your computer is using the Windows 10 N version, you need to install the appropriate Media Feature Pack for your computer. How? Refer to the steps below:
  • Click this link to download and install the Media Feature Pack from Microsoft’s official website.
  • Upon installation, select the edition you want to install using the drop-down menu and then click on Confirm. Take note that there are few reasons why you’d want to install the older version since most streaming services like PLEX and most games usually require version 1803.
  • After that, wait until the request is validated. The download should begin in a few minutes automatically.
  • Once the download is completed, open the installation executable file and follow the next on-screen instructions to install the Media Feature Pack on your computer.
  • Restart your computer. After your computer has rebooted, open the application where you’re getting the mfplat.dll missing error and then check if the problem is now fixed.

Option 2 – Enable Media Playback via Command Prompt

If you encounter the mfplat.dll missing error when you attempt to run PLEX or other similar streaming service and you’ve already verified that the Media Feature Pack is indeed installed, you might want to try enabling it using an elevated Command Prompt. There are cases when a particular Windows Update ends up disabling the feature and creates the grounds which results in the mfplat.dll missing error. Thus, you can have to enable the feature via Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • Next, click on Yes if a User Account Control prompt pops up.
  • After opening Command Prompt, copy and paste the following command and hit Enter to execute it:
dism /online /enable-feature /featurename:MediaPlayback
  • Close Command Prompt and then open the app once again to check if the problem is now fixed.

Option 3 – Try extracting a copy of the mfplat.dll file from the windows.old directory

If you encounter the error shortly after you just upgraded to Windows 10 from an older version, the best thing you can do to resolve the problem is to use windows.old directory to fetch an old copy of the mfplat.dll file. To do so, follow the steps below.
  • Go to the Windows drive and then look for the windows.old directory where it preserves a copy of your old operating system as well as associated files in case something goes out of hand during the upgrade process.
  • After that, open the windows.old folder and then go to the syswow64 folder.
  • Next, from the syswow64 folder, copy the mfplat.dll file and paste it to C: windows syswow64.
  • Restart your computer and check if the error is now resolved or not.
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Fix Defender, The Threat Service has stopped
There are times when you see a message in Windows Defender saying, “The Threat Services has stopped, Restart it now” when you try to use it. This kind of error is usually fixed by simply clicking on the Restart now button. However, if the error still appears even after you restart your computer and you see another message that says, “Unexpected error, Sorry, we ran into a problem”, then continue reading as this post will guide you in resolving this issue in Windows Defender. Before you proceed with the given fixes below, you have to create a System Restore point first. This way, you can always undo any changes you’ve made in case something goes wrong.

Option 1 – Make sure that the Windows Defender Services are started

The Windows Defender Advanced Threat Protection service is the one that protects your computer from advanced threats by monitoring and reporting security events that happen on your computer. This is why you have to make sure that this, as well as other required services in Windows Defender, are set to their default values and are started. To do so, follow these steps:
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager
  • After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
    • Windows Defender Advanced Threat Protection Service – Manual
    • Windows Defender Antivirus Network Inspection Service – Manual
    • Windows Defender Antivirus Service – Manual
    • Windows Defender Firewall Service – Automatic
  • You can right-click on each one of the listed services and then select Start to start them.
  • And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
  • Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
  • Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try modifying some entries in the Windows Registry

If the first option didn’t work in fixing the problem, you can try to alter some entries in the Windows Registry using the Registry Editor.
  • First, tap Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSoftwarePoliciesMicrosoftWindows Defender
  • From there, look for the “DisabledAntivirus” and “DisableAntiSpyware” DWORDS from the right pane and change each one of their values to “0”. On the other hand, if you don’t see any of these DWORDS, you can create them instead and give each one of them a 0 value.
  • To create a DWORD, simply right-click on any empty space and select New > DWORD. Then name them both as “DisabledAntivirus” and “DisableAntiSpyware”.
  • Afterward, set the value of the newly-created DWORDS to 0.
  • Now exit the Registry Editor and reboot your PC to apply the changes made and then check if it has fixed the error in Windows Defender or not.
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