Fix Power surge on the USB port

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

One of the useful features that came with Windows 10 is the Mobile Hotspot although there’s a downside to it – it drains your battery faster especially if your Windows 10 device is running on battery. Another one of its flaws in the implementation of this feature is that it stays activated even when the connection is idle. In other words, it is still activated even if no devices are connected to it. As a result, it consumes battery life and affects it. There are also instances when it affects the performance of the network connection. At the time of writing, Microsoft hasn’t done anything about this dilemma yet so in the meantime, you can continue reading this post to resolve this issue on your Windows 10 device. You can remedy this Mobile Hotspot issue by running a command in Windows PowerShell. To get started, follow the given instructions below.

Turn off Mobile Hotspot Automatically:

Step 1: The first thing you have to do is to copy the following command:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 1 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying the command given above, open the Notepad app and paste the command you copied there and save it. And when saving it, select the “Save as” option and its File type as “All files”. Step 3: After that, put “TurnOnTimer.bat” as the file’s name and save it on your Desktop. Step 4: Once done, run the file you just created, and when a User Account Control or UAC prompt appears, just click on Yes. Step 5: After you run the file, it will run a series of scripts in a command line which will turn off the Mobile Hotspot automatically when idle. And that’s how you automatically turn off the Mobile Hotspot when your Windows 10 device is idle. On the other hand, if you want to undo the changes made, you can always do so using the steps provided below.

Turn on Mobile Hotspot:

Step 1: Copy and paste the following command in the Notepad app:

powershell -windowstyle hidden -command "Start-Process cmd -ArgumentList '/s,/c,net stop "icssvc" & REG ADD "HKLMSYSTEMCurrentControlSetServicesicssvcSettings" /V PeerlessTimeoutEnabled /T REG_DWORD /D 0 /F & net start "icssvc"' -Verb runAs"

Step 2: After copying and pasting the command, save it as “TurnOffTimer.bat” on the Desktop. Step 3: Once done, run the file like what you did earlier and select Yes when a UAC prompt pops up. This will run a series of scripts on a command line which will revert the changes back to their default state.

DirectX encountered unrecoverable error usually face gamers when they try to star certain game. In this guide, we will help you to get over it and solve the issue. Follow steps in this guide one after another since they go from most simple ones to complex ones so following is advised in order not to waste a ton of time and resources doing wrong tasks.

1. Check your game page and your DirectX

   The first and most common thing that can cause this type of error is when your installed DirectX is not the same version that the game requires. Check the game store page to see system requirements and write down which DirectX version it requires in order to run. Then press ⊞ WINDOWS + R to bring run dialog and type in it DXDIAG and press ENTER DX diagnostic window will pop up and at the bottom, you can find which DirectX version is installed on your system. If versions are different, install the required DirectX version and run the game.

2. Update or reinstall GPU drivers

   DirectX can get corrupted via bad driver update, in order to fix this, reinstall or update your Graphic drivers to the latest version from the official manufacturers' website.

3. Set custom scaling to 100

   Go into Windows settings and set custom Display scaling to a value of 100, sign out, and then sign back in.

4. Delete registry key

   Note that you should do this as the last option and be very careful since you can crash whole Windows in this way. Press ⊞ WINDOWS + R to open the run dialog and type RegEdit in it to open the registry editor. Find this key: ComputerHKEY_CLASSES_ROOTPROTOCOLSFiltertext/XML and delete it from the registry, you might want to do a backup of the registry first, just in case.

Steam Autumn sale is still raging and other storefronts like EPIC and GOG have also had their go, and as the year slowly closes we reflect on the best games released this year.

The games presented are not in any particular order and as sales are still raging pick one for you for a good time.

F1 Manager 22

If you are into formula racing this new manager is something we will wholeheartedly recommend. How it has been a very long time since a good F1 manager has been released this one is breath of fresh air. Masterfully done and fun to play, also licensed with real teams and cars get it here: https://store.steampowered.com/app/1708520/F1_Manager_2022/

Stray

I like cats, but this game is on another level from its competitors. Unique approach, great storyline, and of course orange cat as the main character! Set in a cyberpunk environment following the story of some unfortunate androids you can do most cat things like playing in boxes, etc but essentially the game is a puzzle platformer which in my opinion is a great thing. Meow your things and get the game while it is discounted: https://store.steampowered.com/app/1332010/Stray/

Neon White

Mirror's Edge was the very unique game when it was released introducing parkour into the gaming world, and Neon white brings it one level up. With competitive parkour FPS gameplay this game is great for killing some time and competing with your friends but most of all it is fun to play experience. Get it here: https://store.steampowered.com/app/1533420/Neon_White/

Teenage mutant ninja turtles: Shredder's revenge

Shredder's revenge is a love letter to classic beat-them-up games found in old dusty arcades back in old times. Fast frenzy action, pixel art graphics, and tons of fun!!! Get it now and start partying like it was 1980: https://store.steampowered.com/app/1361510/Teenage_Mutant_Ninja_Turtles_Shredders_Revenge/

Tiny Tina's Wonderlands

This game needs to be experienced in order to fully grasp its magnitude and quirkiness. From the creators of borderlands comes a new IP fusion of fantasy, guns, and crazy ideas all wrapped into an action RPG looter shooter with a recognizable borderlands style of graphics. https://store.steampowered.com/app/1286680/Tiny_Tinas_Wonderlands/

Norco

Winner of multiple awards, Norco is a classic point-and-click adventure game with a great sci-fi story with a lot of environmental focus. Story and atmosphere are the main selling points for the game and if you enjoy good stories with interesting characters give this one a go: https://store.steampowered.com/app/1221250/NORCO/

Final Fantasy 14: Endwalker

Expansion for Massive multiplayer online roleplaying game brings so much to the table that we just could not oversee it and place it aside. Technically not full standing game since it is the expansion it still delivers on many fronts and since it is supposedly the last expansion now is the best time to pick it up and give a final fantasy 14 a go: https://store.steampowered.com/app/1592500/FINAL_FANTASY_XIV_Endwalker/

Elden Ring

Of course, the list would not be complete if we did not include Elden ring, a great example of how a difficult but well-executed game can go over and beyond. With a story on par with great epics and compact as in dark souls, this title will provide you with many hours of gameplay and content. https://store.steampowered.com/app/1245620/ELDEN_RING/

Disk cleanup is part of Windows 10 tools and it is essential in keeping your computer up and running in optimal settings and to free so much needed space as well as remove temporary files that can accumulate over time. Using disk cleanup from time to time is recommended and a very useful habit that will save you some headaches and optimize your computer running time, speed up boot sequence, etc. Think of it like cleaning up your desk, from time to time it can get too overwhelmed with junk and non-important things and if you are keeping it tidy all the time each time you need to find something it will be much faster and easier, same goes with computers, so if you do not have it, try to develop a habit that once per month you start disk clean up and remove trash from your hard drive. In order to do so, press ⊞ WINDOWS + E to bring File Explorer up Once File Explorer is up and running right-click on the hard drive you wish to run disk cleanup on and click on properties. Properties Windows will open on the general tab, on that tab you have disk cleanup on the lower right part of properties, click on it. Wait for Windows to gather information about your hard drive and files on it. After it is finished you will be greeted with the next screen: Here you can thick and mark which items you would like to get rid of and which ones you would like to keep. Note that you can freely tick all of them and remove them since removing these files will not break WIndows in any way. make your choices and click on ok. You can also click on Clean up system files to run system files cleaner and get rid of junk there, you will not be able to choose any options there, Windows will alone clean up what is not needed. After disk cleanup is finished least thing you will have is more free disk space, but like mentioned, keeping your Windows and computer healthy goes a long way in its usability, speed, and performance.

Error Code 45 – What is it?

Error Code 45 is a common device manager problem that users encounter on any Windows 2000 and later operating system versions.

The error occurs when your Windows system fails to acknowledge the connected device by either stating that the device is not present or that it was previously attached to a computer.

The error pops up and appears on your computer screen with the following message:

“Currently, this hardware device is not connected to the computer” (Code 45)

Solution

Error Causes

The error is prompted either due to a temporary system file malfunction or a problem in the Windows registry system files. In the latter case, it could be due to a damaged or corrupted Windows registry.

Further Information and Manual Repair

While it may appear that Error Code 45 is a serious threat to your computer, it cannot be farther from the truth. Error Code 45, unlike other error codes, is the easiest one to fix. Here is how you can do it.

Method 1 – Reconnect the device to your computer

Unplugging and plugging the USB cable of the device into the computer is the easiest way to solve the error.

Doing this will help refresh the system and increase the likelihood of the device driver files loading and function properly.

It is often only a case of reconnecting the device back to your computer which helps eliminate the error and does not require any particular resolution other than this.

Method 2 – Install DriverFIX

Although reconnecting the disconnected device is all you need to fix the error code, it is always safer to fix your Windows registry system files by using a program like DriverFIX.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any corrupted or damaged registry.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage.

Thus, registry damage can be averted by letting the software roll back the system files to an earlier healthy checkpoint. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX now!

One of the most useful built-in tools in Windows 10 is the Check Disk or CHKDSK utility. It is the one that maintains the integrity of the disk that’s connected to a computer which can be launched using the GUI or graphical user interface and using the command line. There are a lot of things that warrant the running of this built-in utility and one of these things is the readability of the disk. Recently, a number of users reported that they encountered an error when they tried to run the CHKDSK utility – the error states, “Cannot open volume for direct access”. This kind of error in CHKDSK appears each time the command line is launched according to the affected users. As per the users who encountered this issue, they receive the following error messages when they tried running a ChkDsk command:

“C:WINDOWSsystem32>chkdsk /f g: Cannot open volume for direct access. C:WINDOWSsystem32>chkdsk /f f: The type of the file system is NTFS. Volume label is 0529357401.”

To fix the “Cannot open volume for direct user access” error, here are some suggestions that might help. Follow them carefully.

Option 1 – Try running the CHKDSK utility on Boot

On the other hand, you can also try to run the CHKDSK utility on Boot so you can fix the error and recover any damaged segments of the drive.

• Open an elevated Command Prompt and enter this command: chkdsk /x /f /r
• After that, you will a message that says, “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”
• Type Y and tap Enter to schedule a CHKDSK scan once your computer reboots next time.

Option 2 – Try to run the Primary Hard Disk Self Test

The next thing you can do to fix the problem is to run the Primary Hard Disk Self Test by following the steps below.

• You need to boot your computer into the BIOS first.
• After that, go to the Diagnostics tab and select the “Primary Hard Disk Self Test” option. Note that it may be different depending on the motherboard with different manufacturers but they should imply the same thing.
• Now, wait until the test is completed, and then boot your computer normally.

Option 3 – Try to check the hard drive’s health

The next thing you can do to resolve the issue is to check the health of your hard drive using the WMIC utility in the Windows Command Prompt. This utility will check if your hard drive has any problems which resulted in the “Cannot open volume for direct user access” error.

Option 4 – Try to disable various restrictions on your hard drive

You might also want to disable the various restrictions on your hard drive since it is possible that it is encrypted or restricted which explains why you are unable to perform any operations in it and throws the “Cannot open volume for direct user access” error instead. For instance, if you have BitLocker, you can try to disable it and see if it fixes the error or not.

Option 5 – Try to uninstall or disable the Drive Locking feature on your hard drive

You could also look for any Drive Locking feature on your hard drive that tricks disk changes as it might be the root cause of the problem. Thus, if you find one, you need to either uninstall or disable it and then execute a check disk command to resolve the problem.

Option 6 – Try to disable the application service

Disabling the application service can also help you fix the problem. How? Refer to these steps:

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and then hit Enter to open the Services Manager.
• Next, scroll down among the list of services and look for the service related to the security software or disk checker software.
• Once you find it, right-click on that service and select Properties.
• After that, change its Startup type to Disabled and click on the OK and Apply buttons to save the changes made.
• Now restart your computer and don’t forget to enable the service back once the disk check is completed.

Option 7 – Try to use Repair Volume via Windows PowerShell

You could also try to use the Repair Volume using Windows PowerShell. All you have to do is open PowerShell as admin and type the “repair-volume -drive letter <DRIVE LETTER>” command and then tap Enter to run Repair Volume. This should resolve the error.

What is AppCrash Error?

As the name implies the AppCrash error is an error code that indicates a crashed program/application on your system. This term is used by Windows to designate an application crash. It is reported and displayed on the system as “Problem Event Name: AppCrash,” which is followed by additional technical information which unless you are a computer programmer, you may not fully decode. There are various symptoms that trigger the occurrence of this error code on your system such as:

• Application becoming unresponsive and intermittent
• Momentary application freezing
• Application times out and then successfully recovers itself

Solution

Error Causes

The reason for AppCrash error occurrence cannot be narrowed down to a specific cause. This error code is triggered by multiple causes such as:

• The system is stressed out. This happens when your CPU is held at 100% usage for an unacceptable length of time.
• Lack of system resources
• Windows version incompatibility with the application
• Malware and viral infection
• Poor PC maintenance
• Registry damage and corruption
• Data overload

No matter what the cause for the AppCrash error may be, if you experience this error on your system you must repair it right away before the damage sets in. This is a serious error posing severe consequences. If not repaired on time, it not only hampers your ability to use your desired application but also exposes your PC to fatal crashes, data loss, and system failure.

Further Information and Manual Repair

Though this is a serious Windows error, the good news is that it is an easy-to-fix error code, so resolving it is not a problem. There are three ways to fix the AppCrash error:

• Hiring a technician, this by the way is quite costly. You may have to pay hundreds of dollars to get professional assistance to fix this error code.
• Giving your computer adequate rest to cool down. Stressing out your PC heats the hardware which triggers such errors and eventually results in system failure. Try cooling it, and see if it fixes the error.
• Downloading Restoro. This is by far the best, simple, quick, and money-saving way to resolve the AppCrash error on your system. Restoro is an innovative, performance-driven and multi-functional user-friendly PC Fixer that helps resolve practically all types of PC-related errors including the AppCrash error. It has an intuitive and powerful in-built registry cleaner which scans and detects all types of registry issues on your PC in seconds. It helps you clear up all the unnecessary files saved on your hard disk like junk files, internet history, invalid entries and files from the programs that you’ve uninstalled. Such files not only occupy a lot of disk space but they also lead to registry damage and corruption thus shooting error code pop-ups like the AppCrash error.

Restoro features

Restoro performs an in-depth scan and removes all these files cluttering the system and repairs the damaged registry. It resolves the error AppCrash and simultaneously boosts the speed of your PC making it easy for you to access and run applications fast and smoothly without any application errors. Sometimes malicious software programs like malware and viruses may also damage and corrupt the registry. If the underlying cause of the AppCrash error is a viral infection on your PC corrupting the registry, then don’t worry; Restoro, with the help of its built-in anti-virus program, resolves it too. It scans for viruses on your system and removes them immediately. Restoro is easy to use. Whether you are a novice or an experienced user, working around this PC Fixer is simple. It has a user-friendly interface that allows users to navigate through it without any hassle. In addition to this, it offers enhanced compatibility. It smoothly runs on all Windows versions.

Get Restoro

To get started, all you need to do is Click here to download Restoro. Once it is installed on your system, run it to scan for registry issues like the AppCrash error. This intuitive tool will detect all the errors on your PC in just a few seconds and display them on your Windows screen in the form of a comprehensive scan report. Now simply hit the repair tab to resolve. Once repairing is successfully complete, try running your desired application. You will notice two significant differences:

1. No AppCrash error code message pop-ups
2. The application runs fast and smoothly regardless of whether it’s Windows Media Player or any gaming application.

Code 34 - What is it?

Code 34 is one of the several Device Manager error codes. This error code indicates that a hardware device on your PC is not properly configured.

This usually occurs when the device installed on your system is a non-plug and play. Non-plug and play devices don’t configure automatically and require manual configuration from the users end.

Error code 34 is usually displayed in the following format:

“Windows cannot determine the settings for this device. Code 34”

Solution

Error Causes

Error code 34 may be triggered due to several reasons like:

• Improper device configuration
• Missing or outdated drivers

Device Manager error codes like code 34 are easy to fix. These error codes don’t indicate any serious PC problem, nor are they fatal like blue screen of death error codes.

Nonetheless fixing it immediately is advisable to ensure the proper functioning of the plugged-in hardware device. If you don’t resolve it, you may not be able to use the device.

Further Information and Manual Repair

When PC users experience error codes like code 34, they instantly think of hiring a professional for repair especially if they lack technical understanding.

If you are not a technical whiz and you are also thinking of hiring a professional for the repair job, then don’t! Here’s why, to begin with, Device Manager error codes can be resolved easily, better yet you can fix it by yourself without spending a dime even if you are not technically sound.

To help you, below is a list of easy and effective repair solutions for error code 34. Try them to resolve the issue.

Method 1 - Configure the Device by Using Device Manager

This is one of the best ways to resolve error code 34 on your system. The procedure will take 5 to 7 minutes. Simply follow the steps illustrated below to configure the problematic device on your PC.

1. First off, go to the start menu
2. Now type Device Manager in the search bar and press enter to continue
3. Now in the Device Manager locate the problematic device and click on it
4. Click on the resources tab to change the resource settings
5. Now click on the Use Automatic Settings check box
6. After that click on the Settings based on the tab and then click on the hardware configuration of the device you want to change
7. Press resource type in the resource settings box to make further changes
8. Once that is done, click change settings and type a new value for the resource type

Method 2 - Consult the Hardware Manufacturer for Resource Settings

You may not be able to configure resource settings for some devices in such an event it is advisable to consult your hardware manufacturer. Your hardware manufacturer can provide you with specific resource settings. Follow the manufacturer’s instructions to repair error code 34.

If the error continues to persist even after device configuration, then the problem may be linked to driver corruption. In that case, try method 3.

Method 3 - Download DriverFIX to Update Drivers Automatically

Whether code 34 is caused by outdated or corrupted drivers, simply download DriverFIX to resolve. DriverFIX is an advanced and user-friendly software program deployed with an intelligent programming system.

The software scans your PC to detect all problematic drivers. It finds and matches the latest and compatible versions and then updates the drivers accordingly that too automatically and on a regular basis.

Click here to download DriverFIX to repair Device Manager error code 34 on your PC automatically.

If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes. There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.