Fix PNP_DETECTED_FATAL_ERROR in Windows

Usually when online service is not working or when something goes wrong online it is DNS, well that is what most of the time is the case. And yes, DNS or Domain Name Server seems to be an issue with Facebook being completely down along with Instagram and wassap. The true cause is that there is no working Border Gateway Protocol (BGP) routes into Facebook's sites. BGP is the standardized exterior gateway protocol used to exchange routing and reachability information between the internet top-level autonomous systems (AS). Most people, indeed most network administrators, never need to deal with BGP. Cloudflare VP Dane Knecht was the first to report the underlying BGP problem. This meant, as Kevin Beaumont, former Microsoft's Head of Security Operations Centre, tweeted, "By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the internet. Same with WhatsApp btw. Facebook has basically de-platformed themselves from their own platform." Many people are very annoyed by this and with the fact that they cannot use their social media platforms but it seems that Facebook employees are in even bigger annoyance as it was reported that Facebook employees can't enter their buildings because their "smart" badges and doors were also disabled by this network failure. If true, Facebook's people literally can't enter the building to fix things. Reddit user u/ramenporn, who claimed to be a Facebook employee working on bringing the social network back from the dead, reported, before he deleted his account and his messages: "DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now trying to gain access to the peering routers to implement fixes, but the people with physical access is separate from the people with knowledge of how to actually authenticate to the systems and people who know what to actually do, so there is now a logistical challenge with getting all that knowledge unified. Part of this is also due to lower staffing in data centers due to pandemic measures." Ramenporn also stated that it wasn't an attack, but a mistaken configuration change made via a web interface. Both BGP and DNS are down, the "connection to the outside world is down, remote access to those tools don't exist anymore, so the emergency procedure is to gain physical access to the peering routers and do all the configuration locally." Technicians on site don't know how to do that and senior network administrators aren't on site. It seems that it will all be down for a couple of more hours before the issue is resolved.

mixGames is an Extension for Google Chrome that adds “Games:” functions to Google Chrome. In our testing, this function did not work and only redirects you back to the extension page. There are two variations of mixGames: mixGames Search, which changes the Chrome homepage to one managed by their own advertising-driven search; and mixGames Start, which changes the homepage in Chrome. These extensions utilize Searchalo to change search engine functions from the default or user-set preferences to Yahoo, injecting additional advertising. Due to the browser function modifications, mixGames is classified as potentially unwanted and is flagged for detection and optional removal by some Antivirus programs.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your web browser configuration settings are altered to allow it to do things you do not intend. They are created to disrupt web browser programs for a variety of reasons. These are typically used to force hits to predetermined sites, manipulating web traffic to generate ad revenue. Nevertheless, it isn’t that innocent. Your internet safety is jeopardized and it is also extremely annoying. What’s more, hijackers can make the entire infected system fragile – other dangerous malware and viruses would use these opportunities to get into your system very easily.

Indications of browser hijack

There are various symptoms that could indicate a browser hijacking: 1. the browser’s home page is modified 2. new bookmarks pointing to pornographic websites are added to your favorite pages 3. the main web browser settings are modified and unwanted or unsafe resources are added to the trusted websites listing 4. you’re getting new toolbars you have never noticed before 5. your browser will display constant pop-up windows 6. your internet browser starts running sluggishly or exhibits frequent errors 7. you cannot go to certain sites like home pages of antivirus software.

Exactly how browser hijacker finds its way onto your computer

Browser hijackers infect computers by numerous means, including through a file-share, a drive-by download, or an infected e-mail attachment. Many internet browser hijackings come from add-on programs, i.e., browser helper objects (BHO), toolbars, or plug-ins added to web browsers to give them extra capabilities. A browser hijacker can be installed as a part of freeware, demoware, shareware, and fake programs. A good example of a well-known browser hijacker is the latest Chinese malicious software known as “Fireball”, which has infected 250 million computer systems globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijacking can cause severe privacy problems and even identity theft, disrupt your web browsing experience by taking command over outbound traffic, substantially slows down your personal computer by depleting a lot of resources, and result in system instability at the same time.

How you can fix a browser hijack

Some hijackers can be easily removed by uninstalling the free software they were included with or by eliminating any extension you’ve recently added to your browser. But, the majority of hijacking codes aren’t easy to remove manually, since they go deeper into your operating system. Besides, browser hijackers can modify the Windows registry therefore it can be quite hard to restore all of the values manually, especially if you’re not a very tech-savvy individual.

How To Install Safebytes Anti-Malware On An Infected PC

All malware is bad and the consequences of the damage will vary according to the specific kind of malware. Certain malware types modify web browser settings by including a proxy server or change the computer’s DNS settings. In such cases, you will be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to remove the infection. If you are reading this, you may have affected by a virus that stops you from downloading a computer security application like Safebytes Anti-Malware. Do as instructed below to remove malware by alternate methods.

Get rid of viruses in Safe Mode

In Safe Mode, you could modify Windows settings, uninstall or install some applications, and remove hard-to-delete viruses. In the event the malware is blocking internet access and affecting your computer, running it in Safe Mode allows you to download anti-malware and run a diagnostic scan while limiting possible damage. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and find the “Safe Boot” options in the “Boot” tab. Once you are in Safe Mode, you can try to download and install your antivirus software program without the hindrance of the malware. Following installation, run the malware scanner to get rid of standard infections.

Switch over to an alternative browser

Some malware only targets specific internet browsers. If this sounds like your situation, make use of another internet browser as it could circumvent the computer virus. The ideal way to avoid this issue is to pick a web browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Create a portable USB antivirus for removing malware

Another option would be to make a portable antivirus program on your USB flash drive. Do these simple steps to clean up your affected computer using a portable antivirus. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the USB drive into the uninfected computer. 3) Double-click the executable file to open the installation wizard. 4) Choose the drive letter of the pen drive as the location when the wizard asks you where you want to install the antivirus. Follow activation instructions. 5) Transfer the flash drive from the clean PC to the infected PC. 6) Double-click the EXE file to run the Safebytes program from the pen drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

These days, an anti-malware tool can protect your computer from different kinds of online threats. But how do choose the best one among several malware protection software that’s available on the market? You may be aware, there are lots of anti-malware companies and tools for you to consider. Some are well worth your money, but most aren’t. You have to be very careful not to choose the wrong application, especially if you purchase a paid software. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious user. SafeBytes anti-malware is a powerful, very effective protection software intended to assist users of all levels of IT literacy in identifying and removing harmful threats out of their personal computers. Using its outstanding protection system, this software will quickly detect and remove the majority of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes anti-malware takes PC protection to a whole new level with its enhanced features. The following are some of the best ones: World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding in your computer effectively. Active Protection: SafeBytes delivers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Website Filtering: Through its unique safety rating, SafeBytes alerts you whether a site is safe or not to visit it. This will assure that you’re always certain of your online safety when browsing the web. Faster Scan: This tool has one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a short amount of time to complete. Low Memory/CPU Usage: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it works in the background therefore you will not see any computer performance problems. 24/7 Assistance: You can get totally free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to remove mixGames manually, you may accomplish this by going to the Windows Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser extensions, you could uninstall it by going to the browser’s Add-on/Extension manager. It is also suggested to factory reset your browser settings to their default state. Lastly, examine your hard disk for all of the following and clean your Windows registry manually to remove leftover application entries following an uninstallation. But bear in mind, this is a complicated task and only computer experts can perform it safely. In addition, certain malware is capable of replicating or preventing deletion. Completing this task in Safe Mode is recommended.

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.

The Get Coupons Fast Toolbar is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension allows quick access to the most popular coupon websites available. While this might look like a good useful idea, keep in mind that it has been classified as a Browser Hijacker by Several anti-virus applications.

When installed this extension will hijack your new tab page, changing it to a customized version of Search.MyWay.com. While active It records user browser activity, this data is later used to better target ads. While browsing the internet with this extension installed you will see additional pop-up ads, sponsored content, and injected ads into your browser search results and pages. GetCouponsFast usually comes bundled with other PUP-s or Browser Hijackers that may harm your computer and it is recommended you remove it from your PC.

About Browser Hijackers

Browser hijacking means that a malicious code has taken control over and altered the settings of your internet browser, without your permission. They are created to disrupt browser functions for various reasons. It redirects you to the sponsored sites and inserts ads on your internet browser that assists its developer to generate revenue. While it might seem harmless, these tools were created by malicious people who always look to take advantage of you, so that they could make money from your naivety and distraction. They did not just ruin your browsers, but browser hijackers can also modify the system registry, making your computer or laptop susceptible to various other types of attacks.

Signs of browser hijacker infection

There are plenty of signs that indicate the web browser has been highjacked: 1. you notice unauthorized modifications to your web browser’s home-page 2. you find re-directed to internet sites you never intended to visit 3. the default browser configurations have been modified and/or your default web engine is altered 4. you’ll see many toolbars on your browser 5. you might see never-ending pop-up adverts on your computer screen 6. your browser has become unstable or starts running slowly 7. you are blocked to access the websites of antivirus solution providers.

How does a computer get infected with a browser hijacker?

Browser hijackers might use drive-by downloads or file-sharing networks or an email attachment in order to reach a targeted computer system. They could also come from add-on applications, also known as browser helper objects (BHO), web browser extensions, or toolbars. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Browser hijackers will affect the user’s web browsing experience severely, monitor the websites visited by users and steal sensitive information, cause difficulty in connecting to the web, and eventually create stability problems, making programs and systems freeze.

Removal

Some hijackers can be simply removed by deleting the free software they were included with or by deleting any add-ons you have recently added to your browser. Unluckily, the majority of the software applications utilized to hijack an internet browser are deliberately designed to be difficult to detect or get rid of. And there is no denying the very fact that manual repairs and removal can certainly be a difficult task for a novice PC user. Moreover, there are various risks connected with tinkering around with the system registry files. Installing and running anti-malware software on the affected computer will automatically erase browser hijackers as well as other unwanted programs. In order to get rid of persistent browser hijackers effectively, install the award-winning Anti-Malware tool Safebytes Anti-Malware. Employ a pc optimizer (such as Total System Care) along with your anti-malware to repair various computer registry problems, remove computer vulnerabilities, and improve your computer performance.

How To Get Eliminate Virus That Is Blocking Antivirus Downloads?

Malware could cause all sorts of damage once they invade your computer, starting from stealing your private details to erasing data files on your computer system. Some malware is created to hinder or block things that you wish to do on your PC. It may not permit you to download anything from the net or it will prevent you from accessing a few or all of the websites, in particular the anti-virus sites. If you are reading this article right now, you may have perhaps realized that a malware infection is a reason for your blocked internet connectivity. So what to do if you want to download and install an anti-virus application like Safebytes? There are some steps you can take to circumvent this problem.

Boot Windows in Safe Mode

Safe Mode is actually a unique, simplified version of Windows in which just bare minimum services are loaded to prevent malware and also other troublesome programs from loading. If the malicious software is set to load automatically when the PC starts, shifting into this mode may prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSCONFIG and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove standard infections.

Use an alternate web browser to download security software

Web-based malware can be environment-specific, aiming for a particular browser or attacking particular versions of the browser. The best solution to avoid this issue is to choose an internet browser that is known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run anti-virus from a pen drive

Another option would be to make a portable anti-malware program onto your USB flash drive. To run anti-virus using a pen drive, follow these simple measures: 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free PC. 2) Plug the USB drive into the clean computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Select thumb drive as the place when the wizard asks you where you wish to install the application. Follow the directions to complete the installation process. 5) Unplug the flash drive. Now you can utilize this portable anti-virus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Click the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Overview

Want to download the best anti-malware application for your desktop? There are many applications on the market that comes in free and paid versions for Windows systems. Some are very good ones, some are ok types, while some are just fake anti-malware programs that will damage your personal computer themselves! While looking for an antimalware program, pick one that offers reliable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes has a good history of quality service, and customers appear to be happy with it. Safebytes is among the well-established PC solutions companies, which provide this all-inclusive anti-malware application. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, which include adware, viruses, browser hijackers, PUPs, trojans, worms, and ransomware.

SafeBytes possesses a variety of wonderful features that can help you protect your computer from malware attacks and damage. Listed below are a few of the great ones:

Real-time Protection: SafeBytes provides round-the-clock protection for your computer restricting malware intrusions in real-time. They are very efficient in screening and getting rid of numerous threats because they’re regularly improved with new updates and alerts. Robust Anti-malware Protection: Built on a highly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove various stubborn malware threats such as browser hijackers, PUPs, and ransomware that other common antivirus programs will miss. Web protection: SafeBytes checks the hyperlinks present on a webpage for possible threats and tells you if the website is safe to explore or not, through its unique safety rating system. Minimal CPU and Memory Usage: SafeBytes is a lightweight and simple to use antivirus and anti-malware solution. As it utilizes very low computer resources, this software leaves the computer power exactly where it belongs: with you. 24/7 Customer Service: Support service is available 24 x 7 x 365 days via chat and email to answer your queries. Overall, SafeBytes Anti-Malware is a solid program since it has lots of features and could identify and remove any potential threats. Now you may realize that this tool does more than just scan and delete threats on your computer. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to eliminate GetCouponsFast manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can remove it by visiting the browser’s Add-on/Extension manager. Additionally, it is advised to reset your web browser settings to their default state. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstallation. Please keep in mind that only advanced users should attempt to manually edit the system files since deleting any single vital registry entry results in a serious problem or even a PC crash. Moreover, certain malicious programs are capable to defend against its removal. It is recommended that you do the removal process in Windows Safe Mode.

The issue with the abrupt system reboots to force Windows 10 updates on a computer has been lessened with Active Hours. This feature keeps a record of the hours during which a system remains active and prevents the installation of updates during such hours. For example, when a system restart is needed to complete the installation of an update, Active Hours delays the update and allows you to finish what you’re doing on your computer. Thus, if you haven’t heard of this feature, then now is the time you do, read this post to configure and use Active Hours in your Windows 10 computer. There are three ways you can configure Active Hours. The first one is for general users, whereas the rest of the two methods are for users who knows their way about the Windows Registry and Group Policy. To get started, refer to every given option below.

Option 1 – Configure Active Hours via Windows 10 Settings

• Go to Settings > Update & Security. From there, click on the “Change active hours” option under the Windows Update section.
• Next, you can select a time (“Start time” and “End time”) during which the restart can occur.
• After that, click on the Save button and exit.

Note: Keep in mind that the values you’ve entered indicate the hours during which your system is in use, namely, ACTIVE. It is important for your active hour’s interval period and it can be anything between 1 and 18 hours since you can’t go beyond 18 hours. In addition, there is no option to configure different active hours on different days and you can’t specify different active hours for weekends and weekdays as well. On the other hand, Windows 10 also offer users an option to override Active Hours. All you have to do is go to Settings > Update & Security > Windows Update > Restart Options. From there, you can choose a custom restart time when your computer will restart to install the updates but this is only a one-time setting.

Option 2 – Configure Active Hours via Registry Editor

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter or click OK to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings
• In the given registry path, you can choose to change “ActiveHoursStart” and “ActiveHoursEnd”.

Note: There are no extra settings available in the Registry Editor but you can change the remote computer’s Active hours settings using the Registry Editor.

Option 3 – Configure Active Hours via Group Policy

Note that this option is available for the Windows 10 Pro and Educational or Enterprise versions. It is mostly used by computers in Business or through remote access. To get started, follow these steps:

• Tap the Win + R keys to launch Run and type “gpedit.msc” in the field and tap Enter or click OK to open the Group Policy Editor.
• Next, navigate to this group policy setting: Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Windows Updates.
• From there, look for a policy labeled “Turn off auto-restart for updates during active hours” and double click on it. This will open a new window.
• Click on the Enabled radio button to enable Active Hours. You also have the option to choose active hours just like in the first given option above. It works just fine except when the following policies don’t override:
  • No Auto-restart with logged-on users for scheduled automatic updates installations.
  • Always automatically restart at the scheduled time.

• Since Group Policy allows you to reduce the range of active hours, you can configure it if you want it to be less than 18 hours. Just find the policy setting labeled “Specify Active hours range for auto -restarts. The minimum is 8 hours”.
• After you set the Active Hours, click the Apply and OK buttons to save the changes made.

TPM, also known as Trusted Platform Module, is a specialized chip used for security as well as encryption of users’ private data like Fingerprint, Facial data, and many more. TPM also comes with a Management Console and if you are not able to load the Management Console and you got the “Cannot load Management Console” error instead, read on as this post will guide you in fixing the problem. This type of issue usually happens when you clear or disable the TPM using the settings in the BIOS and so when you run the Trusted Platform Module Management console, you encounter the error. To fix the “Cannot load Management Console” error in your Windows 10 computer, here are some options you should check out.

Option 1 – If TPM is cleared in the BIOS:

If the Trusted Platform Module is cleared in the settings of the BIOS, you have to close and restart the TPM Management console or TPM.msc once again. It could be that the TPM Management has to reload the changes again after you’ve made them which is why you encounter the “Cannot load management console” error.

Option 2 – If TPM is disabled in the BIOS:

If you opted to disable TPM using the BIOS settings or you have turned it off by accident, then you have to enable it back and you have two options to do that – you can either enable TPM from the BIOS or using the Windows PowerShell. For more details, refer to the instructions below.

Enabling TPM from the BIOS:

• You need to first reboot your PC and then go to the BIOS.
• From there, look for TPM under the security options and in case the TPM management option has been disabled or greyed out, refer to the sub-steps given below to make it active again
  • Enable the Admin password in the BIOS.
  • Then go back to the TPM settings and check if the TPM management is already available.
• After that, you should now be able to enable TPM. Remember that it’s always a good idea to have an ADMIN password for your BIOS as it makes sure that no one can change the settings in your computer BIOS and Security level options.

Enable TPM via Windows PowerShell:

• This second option is a lot easier compared to the first one if you have admin privileges. So once you’ve opened the Windows PowerShell with admin privileges, you need to run the following command:
  • $tpm = gwmi -n rootcimv2securitymicrosofttpm win32_tpm
  • $tpm.SetPhysicalPresenceRequest(6)
• After you execute the commands given above, you need to restart your computer.
• Now, once your computer has restarted, you need to accept any BIOS prompts and then check if the “Cannot load management console” error is now fixed.

If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error

Fix Rstrui.exe error in Windows 10

Rstrui.exe is a service assigned to controlling system restore, it is considered an essential part of the Windows system and without it working you will not be able to perform a system restore operation. Without system restore working you will not be able to "rewind" Windows into a working state if needed which can create in itself many new complications. Luckily we have working solutions for this specific problem, so get ready, and let's start.

SFC scan

Sfc scan is a built-in Windows tool that scans and repairs system corrupted and missing files. To run it open up the command prompt in administrator mode and type in it: SFC /SCANNOW then, let the whole process finish, do not interrupt it, and reboot after it is done.

DISM scan

Similar to SFC scan, DISM is also a built-in tool for fixing files linked to Windows essential working. Start a command prompt in administrator mode and type in: DISM /Online /Cleanup-Image /RestoreHealth Again let the process completely finish and then reboot your system.

Scan for viruses and other malware

Viruses and other malware can seriously damage the system and with it rstrui.exe along with it. Scan your system with Windows defender or even better with some other dedicated security suite to eliminate malicious threats if they exist.

Update Windows

Keeping Windows updated can bring you more good than harm, it is very advisable to keep it up to date all the time so all security leaks and bugs are repaired and that you have your OS in top-notch working order. Updating can also fix corrupted system files or replace them with newer versions so if your Windows is not updated go to update central and do it. Congratulations, you have just Fixed the Rstrui.exe error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Your Rstrui.exe error in Windows 10 should have been fixed now.

During Windows 10 installation, you will see all the beautiful user interfaces, however, what’s more, important are the drivers, your processor, and free storage disk in order for the installation to be successfully completed. So if you are getting the CompareExchange128 error during the installation of Windows 10, this means that the CPU lacks a very important instruction known as “CMPXCHG16B”. Thus, if you don’t have CMPXCHG16B, then it will result in the CompareExchange128 error when you install Windows 10. In fact, CMPXCHG16B, PrefetchW as well as LAHF/SAHF is a criterion for you to be able to use Windows 10 64-bit version when upgrading from an earlier version of Windows. So what exactly is the CMPXCHG16B instruction? The CMPXCHG16B instruction is the one that performs an atomic compare-and-exchange on 16-byte values. This instruction can also be referred to as “CompareExchange128”. The atomic compare-and-exchange means that the CPU compares the contents of a memory location with a given value. So if the values are the same, it modifies the contents of that memory location to a new given value. Note that this kind of issue only happens to the 64-bit Windows 10 version and the only way to resolve it is by getting an update on the hardware level from the OEM. On the other hand, if nothing really works, it’s maybe time for you to get a new CPU but before you resort to that, in the meantime, you can try following the options given below to fix the CompareExchange128 error during the installation of Windows 10.

Option 1 – Try to update the BIOS and Chipset Drivers

One of the best things you can do to fix the CompareExchange128 error is by updating the BIOS and chipset drivers which is why you need to check if your OEM has an update available for your computer’s BIOS as well as the related chipset drivers. But before that, you need to first check the BIOS version. To do so, follow these steps:

• Type “msinfo32” in the search bar and hit Enter to open the System Information Tools.
• After opening the System Information Tools, check the BIOS version.
• Then take note of that BIOS version. You also need to use the BIOS utility that came with your computer and use it for the upgrade. Note that it is different for every computer and if you don’t have it, you can just go to the OEM website and see if there is an option to download it there.

Option 2 – Try to downgrade to the 32-bit Windows 10 version

If option 1 didn’t work as the BIOS update is not available, you can also try downgrading to the 32-bit version of Windows 10. Keep in mind that this will bring restrictions on the amount of RAM installed and other places but that won’t be a problem as you can still switch.

Option 3 – Try buying a new hardware

If none of the first two options didn’t work for some reason then maybe it’s time for you to purchase new hardware especially if your computer is way too old. In such cases, it’s better to buy new hardware or better yet, a new computer that can keep up for the next couple of years.

In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates.  However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10. As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes. Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details. As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility. Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.

Option 1 – Delete Windows Error Reporting Files via Settings

• Go to Settings.
• From there, go to System > Storage > Free Up Space and then click on it to launch it.
• Afterward, give it some time to populate all the files and folders. Once it’s done, select “System created Windows Error Reporting files” to mark its checkbox while leaving the other options unchecked.
• Next, click on the Remove files button to delete all the Windows Error Reporting files from your computer.

Option 2 – Manually delete the Windows Error Reporting Files

• Tap the Win + E keys to open File Explorer.
• Next, enable the Hidden Files view from the menu.
• Then go to C:/ProgramData/MicrosoftWindowsWER.
• From there, you will see various folders like LocalReportArchive, ReportArchive, ReportQueue, and Temp.
• Open each one of the aforementioned folders and delete the archive files. Note that these files will have names similar to “00c58c1f-b836-4703-9bcf-c699ca24d285”.

Note: If you are not able to delete any of these files, you have to take ownership of the folder. To do so, refer to these steps:

• Right-click on the folder and then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

On the other hand, if you do not want to go through all these troubles in deleting the Windows Error Reporting files, you can just disable it especially if it already becomes a daily annoyance as the files generate every day and their sizes are mostly gigabytes. And besides, there are times when these files do not make it to the Microsoft WER server and end up only occupying a lot of space for nothing.