Logo

Fix NTOSKRNL.exe high CPU, Memory & Disk usage

This post will guide you in fixing high CPU, Memory, and Disk usage problems caused by NTOSKRNL.exe. NTOSKRNL stands for “NT Operating System Kernel. This file is a kernel image that is responsible for a lot of systems-based processes such as Hardware Virtualization, Process, and Memory. Aside from that, it is also the one that compresses the old pages of memory that reduces the overall amount of memory being used. If you notice that your computer is running slowly and you find that the NTOSKRNL.exe file is hogging your resources such as disk usage, CPU usage as well as memory usage, then read on as this post will guide you in fixing the problem caused by NTOSKRNL.exe.

Make use of the options given below to resolve the issues caused by NTOSKRNL.exe.

1] Scan your computer for potential malware

There might be a good chance that your computer might be infected with malware. And this malware might be associated with the NTOSKRNL.exe file and hence making it consume a lot of system resources. So, I would really recommend you to make sure that your Antivirus is up to date and then scan your computer with it specifically the C:/Windows/System32 folder because this is the location where the NTOSKRNL.exe file is located.

Option 1 – Put your computer in a Clean Boot State

The first thing you have to do is to put your computer in a Clean Boot State as this can help you in finding any incompatible programs that are causing the problem.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Once you’ve found any incompatible programs, you need to uninstall them. Refer to the steps below to do so.

  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 2 – Update or rollback drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try to run the DISM tool

If the first two options didn’t work, then running the Deployment Imaging and Servicing Management might. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try to stop the Runtime Broker process

The RuntimeBroker.exe or the Runtime Broker process is the one that monitors access to Windows APIs to make sure that the apps do not violate the core security of Windows. This process usually leaves a very small footprint. However, there are times when it consumes more resources than it’s supposed to and does not release memory after the work is done that results in a memory leak. As a result, it affects NTOSKRNL.exe which is why you have to stop the Runtime Broker process. To do so, refer to these steps:

  • Tap the Ctrl + Shift + Esc to open the Task Manager.
  • After opening Task Manager, go to the Processes tab and look for the Runtime Broker process.
  • Once you find it, check if it is using more than 15% of your memory. If it is, then you most likely have an issue with an app installed on your computer.
  • Select the Runtime Broker process and right-click on it and then click on the End Task option to end its process.

Option 5 – Try to run the Performance Troubleshooter

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

Option 6 – Try using the Windows Performance Toolkit

You can also use the Windows Performance Toolkit in finding the root cause of the problem. Just refer to the following steps to use this toolkit.

  • Search for “cmd” in the Cortana Search box and click on Command Prompt from the search results to open it.
  • Next, type in the command given below or copy and paste it and then hit Enter:

xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

  • After executing the command, wait for at least 60 seconds and then check the logs of the Windows Performance toolkit which is stored in a file named cpuusage.etl in the folder located at C:/Windows/System32. From there, you should see a list of all the causes of the System Resources being hogged.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

There is no internet when WIFI is connected
If your WIFI signal is strong but you can not connect to the internet then keep reading in order to find out why this happens and what can you do to fix it. One very important thing to know and understand is that WIFI and the internet are two different things and that they altho connected and working together are basically 2 things. WIFI is a name for a group of technologies that are using radio vawes to connect to the router in order to access the internet. The Internet itself is series of computers all connected in LAN. Think of WIFI like some invisible cable that connects your computer to the router. When we put things into perspective this way it becomes clear that we can indeed have a strong WIFI signal and that we are connected to the router but the router itself is not connected to the internet. So basically troubleshooting an internet connection is troubleshooting the router itself. The most common approach is to reset the router, turn it off, then back on, check cables, etc. But be sure that if your WIFI signal is strong and you can not access the internet it is a router issue.
Read More
Impacts & consequences Of Ransomware
From the various report, it is now clear that no one is prone to Ransomware attacks. Cyber-criminals never target any specific field of the user workgroup for this Ransomware attack. But in past few years, it has hugely affected home users, businesses, organizations. We can say, Ransomware victims come in all shapes & sizes. Many business owners think that they will never be attacked by Ransomware crooks because their business is not so big. But that’s not true. A huge proportion of Ransomware attacks happened in small sector businesses because of their weak security resistances.

Some leading negative consequences of Ransomware attacks faced by almost every victim are:

  1. Permanent or temporary loss of proprietary or sensitive information.
  2. Lots of trouble in performing regular operations.
  3. Huge financial losses sustain for restoring up your files and systems.
  4. Latent harm to the reputation of an organization.
  5. Even making the Ransom payment doesn’t guarantee the safe releasing of your encrypted files.
  6. Attackers get the victim’s money along with their banking details.
  7. Getting the decrypting files doesn’t mean malware infection has completely been removed.
Ransomware put a tremendous impact on disturbing business operations and in the end, leads to data loss situations.

Here are some huge impacts of Ransomware attacks on business are:

  1. Damage or loss of all the crucial information
  2. In the Ransomware post-attack period Business disrupts a lot.
  3. Destruction of hostage data, file, and system.
  4. Business downtime
  5. Victimized company’s reputation dropdown
  6. Productivity loss
Apart from the ransom, the cost of downtime because of restricted system access will bring major concerns. It’s a fact that due to downtime victims may has to pay a cost of ten thousand dollars daily. As, Ransomware is becoming more and more widespread, so all companies require to brush up on their annual cyber-security goals. Moreover, approach for some appropriate implementations of Ransomware recovery plans and commit sufficient funds in their IT budgets for cyber-security resources. Among the most effective impact of Ransomware, “data encryption” is very hard to deal with. Meanwhile, this victim is completely restricted to access any of their encrypted data. The only way for unlocking these encrypted files is through the decryption key which only belongs to hackers. Many times, the decryption key is given to the organization, after the payment of the ransom. But there are also some cases when data is not handover to the victim, even after the ransom payment. The main risk that generates with “operational impact of Ransomware” is on the businesses. Can you just imagine, what will happen if all of a sudden entire services or processes of your business halt down?

Well, this dreadful Ransomware threat is so impactful that it can:

  1. Close down the entire plant
  2. Freeze manufacturing control system
  3. Make other backlogs
All the damages that occur due to downtime can be a major one and can have so many consequences. A well-organized strategy of backup and recovery will not certainly make the Ransomware attack painless. As this takes an extensive amount of money and time for data restoration.

Apart from that, the decision of recovering your system using the backup moreover depends on three things:

  1. First the amount of data loss that is considered acceptable by your business or organization.
  2. Up to how extent, the impact of Ransomware has spread
  3. How fast the Ransomware attack was spotted.
However, in many cases, data gets so encrypted that you can’t revert back to the restore point. At that time external backup is considered the best option. Among the wide-reaching impact of Ransomware “Data loss” is the most effective one.  As it starts from little disruption and leads to permanent business failure. Sometimes data loss in a Ransomware attack leads to disclosure of all your confidential information which ends up in fines and lawsuits. Attackers always look for backup files and folders after encrypting your system data. So that user can’t retrieve their corrupted file from the backup. Such dreadful activities make this Ransomware threat so profitable and effective. Victims don’t have any choice left either they have to pay the ransom or they have to face their risk of data loss.
Read More
Software review series: QuickLook
QuickLook app is one of the best options to preview files without opening them in Windows 10. It works similar to the Quick Look feature of macOS. This Microsoft Store app has some really interesting features. It lets you preview images, documents, and media files. Also, just a hotkey is needed to preview the content of a file. There is no interface for the app. Only a preview window is visible. You can also expand the preview window to full size. Apart from that, it lets you keep the preview window on top of the other opened applications. For image files, it also provides the EXIF data. After installing this app, just select some file that you want to preview, and press the Spacebar key. That’s it! The preview window will open immediately to view the file content. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Guide to Fixing Error 0x800CCC0E

Error Code 0x800CCC0E - What is it?

The error code 0x800CCC0E is an Outlook error that appears while using either Microsoft Outlook or Outlook Express. The error message hampers your ability to send and receive emails.

Solution

Restoro box imageError Causes

0x800CCC0E Outlook error code is triggered by multiple reasons including:
  • Improper connection with SMTP (Simple Mail Transfer Protocol) server
  • Damaged files
  • Registry corruption
In most cases, it’s the registry that gets corrupted which leads to the occurrence of 0x800CCC0E error code display. This typically happens when you try to update your Outlook/Outlook Express version. When updating, you need to remove all the software files of the previous Outlook version which includes the registry too. If the files are not removed from the registry, the new version update will often fail. The junk files of the old version are likely to damage and corrupt the registry.

Further Information and Manual Repair

It is advisable to repair the error code 0x800CC0E right away to avoid inconvenience and system failure and fatal crashes which can lead to valuable data loss.

Cause: Improper connection with SMTP (Simple Mail Transfer Protocol) server

Solution: If the cause of the 0x800CCC0E is SMTP server connection failure, then the best way to resolve the error is to reconfigure your email account settings. Make sure that port 25 is being used in the SMTP area. Port 25 is the standard outgoing mail port. If the SMTP setting is on port 25 then another reason for the error 0x800CCC0E can be your anti-virus or firewall software enabled on your PC. Turn it off for a moment and then try sending emails from your Outlook.

Cause: Damaged Files and Registry Corruption

Solution: If the error code is triggered due to registry corruption and file damage, then the best way to resolve it is to download Restoro. Restoro is a safe, efficient, and highly functional inbox cleaner and a system optimizer embedded with numerous powerful utilities designed to repair multiple PC-related errors including the error code 0x800CCC0E when triggered by registry corruption. This cutting inbox cleaner scans your PC entirely and detects all the unnecessary and malicious files saved in your system’s registry like junk files, internet history, invalid entries, and files of the uninstalled programs. These files take up most of the registry disk space thus causing the registry files to get damaged and corrupt and triggering error codes like 0x800CCC0E. With the help of Restoro,  you can easily wipe out all such files from your system in just one click. After scanning for errors all you need to do is click the repair tab to make your registry disk clutter-free. Once the clutter is removed, update the new version of the Outlook/ Outlook Express again on your system and then try sending emails. You’ll see two noticeable differences after repairing your PC with Restoro. One is that you will be able to install the new version and send emails smoothly from your Outlook account without any 0x800CCC0E error pop-ups. And the second difference you’ll see is the change in your PC performance. This tool optimizing your PC speed and reduces boot time. This tool is very simple and easy to use. It has a neat design layout and a user-friendly interface which makes it easy for all levels of users to use Restoro smoothly with zero complexity. In just a few clicks the error message 0x800CCC0E is resolved. What makes this tool a favorite among users is that it does not require any skills or technical know-how. To get started here’s what you need to do:
  1. Click here to download Restoro software on your PC
  2. Once the download is complete, run it to scan for 0x800CC0E error
  3. After the scanning is successfully complete, click on the Repair button to fix the error right away.
  4. Then install the new version of Outlook/ Outlook Express again on your system
Read More
Windows 11 ISO Insider Preview Build 22000.132
windows 11Microsoft just released Windows 11 ISo file, based on the latest Insider Preview Build 22000.132. Inside build, you can try all-new features like clock updated app, snip tool, and everything releases so far via various patches. You can also use Windows 11 ISO file to do a clean install on your computer, but if you go with this option all of your existing files will be deleted. Microsoft says it added the ability to name your PC during the setup experience. You’ll also get to experience the Get Started app that’s designed to help you get going on your new Windows 11 PC (even if it’s not actually a new one).

Download ISO

  • Go to the Windows Insider Downloads page. You will need to sign in with a Microsoft account registered with the Insider Program.
  • Scroll down to Select Edition and select the build you want to download. You will most likely want the one at the top from the developer channel, as this is where Windows 11 should arrive first. So far, only Windows 10 builds are available. Click confirm.
  • Select your preferred language. Not all languages ​​available for Windows are compatible with the Insider program, so you may have to stop depending on where you are from.
  • Click the download button and the ISO file will start downloading.
  • This is definitely an easier method, but unfortunately, it is not available yet. We will update this article once Windows Insider ISOs are available. Later, once Windows 11 64 bit is available to everyone, you can also download the stable build of Windows 11 iso. Microsoft offers the Media Creation Tool and Upgrade Assistant, which usually do just that. It will be some time before Windows 11 versions of the tools are available, as the operating system is only getting closer to this holiday.
Read More
Four Proven Methods to Fix The Rundll Error

Rundll Error - What is it?

Rundll Error, DLL is also known as Dynamic Link Library is a Window library that basically consists of instructions and codes used and shared by multiple programs installed on your system. It helps programs load and run smoothly. Rundll error is generated when the system fails to access DLL files thereby hampering your ability to successfully run your desired program.

Solution

Restoro box imageError Causes

The rundll error code is triggered due to multiple reasons such as:
  • DLL file affected by virus and malware
  • Poor program installation
  • Invalid Windows registry entries
It is advisable to fix the run.dll error immediately without any delay because this error exposes your PC to serious threats such as system crash, freeze, failure, data loss, and even privacy threats like cybercrime, data breaches, and identity thefts.

Further Information and Manual Repair

To resolve the rundll error on your system, here are some solutions that you can try:

Solution 1: Reboot your System

Sometimes rebooting your system can also resolve the issue. However, if it doesn’t then you need to try some other solution to fix it.

Solution 2: Identify the Program Triggering the Error

To fix rundll error, the first thing that you need to do is to identify the program generating this error and check it for validity. For this, simply analyze the rundll error dialog box. Let’s say you get the following run.dll error on your system Error loading
C:\WINDOWS\system32\usvdgpo.dll.
This error message indicates that the program ‘usvdgpo’ is causing the run.dll error on the system. Once the program is identified, the next step is to stop it manually. For this, you go to the start menu and click run, now type ‘services.msc’ in the dialog box, and press ‘Enter’. After that right-click the related process to your rundll error and then click the ‘Stop’ button to stop the program. Now close the window. Though this action will stop the process it will not remove the reference to the bogus items. To remove that you will have to remove the program from the Windows Registry. This can be done by typing ‘Regedit’ in the Run dialog box. This will open the registry editor. From the keys listed in the left panel, navigate to the following key: HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run. Now right-click on this key and click delete and then simply close the windows registry and reboot your system. After this, you will then have to uninstall the program to completely eradicate the rundll error. To do this, go to the control panel, Add/remove programs, and right-click to uninstall the program causing the run.dll error on your system. Click yes to confirm your decision. Once the program is uninstalled, reinstall the program using the program CD to get yourself an error-free program. This procedure is tricky, time-consuming, and maybe slightly challenging for you especially if you are not a computer programmer.

Solution 3: Run an Antivirus

If the cause of the run.dll error is a malware attack then you need to download an antivirus and run it on your system. However, this may impact the speed of your PC. Antivirus is notorious for slowing down PC speed.

Solution 4: Download Restoro.

If you are not a computer programmer, then running Restoro is possibly the easiest way for you to resolve rundll errors on your system in seconds. Restoro is an innovative, cutting edge, and multi-functional feature-filled PC repair tool that can be used to repair all kinds of system-related errors including rundll errors. The registry cleaner utility cleans up the RAM by removing unnecessary and obsolete files like junk files, invalid registry entries, and files from the uninstalled programs. It resolves disk fragmentation issues, repairs dll files, and the registry. In just a few clicks you can easily repair the registry and remove malware thereby resolving rundll errors on your system. Operating Total System Care is quite simple. It has a user-friendly interface and easy navigation. It is safe, efficient, bug-free, and compatible with all Windows versions Click here to download Restoro and resolve ‘rundll errors’ and access/run programs on your system smoothly.
Read More
Telnet not recognized as internal/external
In case you don’t know, a teletype network, also known as Telnet, is a protocol that is meant for internet or LAN communication which is used primarily to control other computers effortlessly. And it is available as a command-line utility in Windows and helps users in opening a command-line interface for the remote computer. However, a lot of users have reported an error that states, “Telnet is not recognized as an internal or external command, operable program, or batch file” when you try to use it. If you are one of these users, then you’ve come to the right place as this post will guide you on how to fix this error in Windows 10. This kind of error means that the Telnet utility is not installed on your computer but Telnet is a default feature in Windows 10 so the protocol mainly is not enabled yet. The Telnet client is disabled by default in Windows 10 and to fix this error, you can try to enable the Telnet Client via Programs and Features or try to install Telnet using an elevated Command Prompt.

Option 1 – Try to enable the Telnet Client via Programs and Features

The first thing you can do is to enable the Telnet client using Programs and Features since it is disabled by default. To do that, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box and type “appwiz.cpl” in the field and hit Enter to open the Programs and Features window.
  • Next, select the “Turn Windows features on or off” from the options given on the left-hand side.
  • After that, look for the Telnet client from the list and check the checkbox next to it and then click on OK to save the changes made.
  • Now restart your computer.

Option 2 – Try to install Telnet via an elevated Command Prompt

If enabling the Telnet client using Programs and Features didn’t work, then you can try to do it using Command Prompt instead. To get started, follow the steps given below.
  • In the Windows Search bar, type “command prompt” in the field and right-click on Command Prompt from the search results, and select the “Run as administrator” option.
  • Next, execute this command to enable the Telnet client: dism /online /Enable-Feature /FeatureName:TelnetClient
  • Once the command has been executed, close the Command Prompt and restart your computer.
Read More
How to Fix Windows 10 Error 0x8007000d

Error Code 0x8007000d - What is it?

Error Code 0x8007000d is a common error code that can be found on the Windows 10 Operating system, although it can also appear in previous versions of the operating system, as well.

Common symptoms include:

  • Inability to download new updates.
  • Inability to run the Update tool through to completion.

There are four basic ways to try to resolve Error Code 0x8007000d on your Windows machine. Three of these are pretty simple for even the most basic users, while the final method requires some familiarity with running commands in the Command Prompt. If you don’t feel that you have the skill or confidence to complete the steps listed below, it is generally recommended that you get in touch with a qualified computer repair technician that can assist you in error resolution.

Error Causes

The main cause for the appearance of Error Code 0x8007000d on a Windows machine is that one of the files that the Update tool uses to run one or more updates cannot be found or has experienced damage. Fortunately, there are a few things that you can try on your machine that can be used to attempt to resolve the issues at hand.

Further Information and Manual Repair

Three primary methods exist for the resolution of Error Code 0x8007000d on a Windows machine. As mentioned above, two of these methods can usually be accomplished by basic users, while the third requires some degree of familiarity with the tools associated with the Command Prompt. If you don’t feel that you have the knowledge or skill necessary to follow these steps, contact a computer repair technician to aid you.

Here are the best ways to try to resolve Error Code 0x8007000d on your device:

Method One:  Use the Troubleshooting Tool from Windows Update

From the Windows Update tool, you can attempt to run a scan using the Windows Update Troubleshooter, which can try to identify the specific issue that is occurring and to fix it automatically.

Not only will this tool often fix the problem at hand, but it can also help you to avoid other errors that you may have encountered later on in the Update process. This tool should always be your starting point when you encounter an error as you attempt to download or install updates for your Windows machine.

After the tool has been run, restart your computer to apply any changes and then reopen the Update tool to reattempt installation.

Method Two:  Reset Your Computer

In some cases, the missing or corrupted files may be extensive enough that you need to restore your computer to an earlier point. If you create regular backups of your information or have a past version of the software that you can install, this can help you to resolve the issue. Otherwise, you may need to restore your device to its factory settings to resolve the error.

Always make sure to backup your important files and information before you perform a reset of your device, in order to ensure that you are able to return the computer to its original state when you have finished.

Method Three:  Use Command Line Tools to Resolve the Issue

One of the ways that you can try to resolve this particular error code is the use a DISM tool. This is accessed through the Command Prompt. In order to use this method, follow the steps below:

  • Step One: Open up the search bar in the Start Menu and type in the words “Command Prompt,” selecting it and choosing to run it as an administrator.
  • Step Two: Enter each of the commands below, hitting the “Enter” key when you finish each one:
    • exe /Online /Cleanup-image /Scanhealth
    • exe /Online /Clean-upimage /Restorehealth
    • Exit
  • Step Three: Attempt to run the Update program again. In some cases, you may want to restart your computer before you attempt to run the Update tool again.

If you have not been able to resolve the error code using the steps above or if you are unsure of your ability to follow these steps on your own, get in touch with a trusted computer repair professional that is familiar with the Update process and the errors associated with it.

Read More
Can't Connect to Blizzard Battle.net App
Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:
  1. Reset your network devices to make sure your router hasn't become flooded with data.

    Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
    1. Shut down all computers connected to the modem/router.
    2. Power down and unplug the modem and the router if you're using one.
    3. Allow to sit for 60 seconds unplugged.
    4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
    5. Start the computer and allow it to completely boot up.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

    If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.
    1. Try plugging your computer directly into your modem.
    2. Shut down other programs that access the internet, such as other games or download programs.
    3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.
  3. Update your drivers and operating system to resolve any compatibility issues.

    Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.
    • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
    • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
    • Check our supported video cards articles to make sure your hardware is compatible:
    Refer to the steps below to update drivers and software for your operating system.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.

    1. While on the desktop, press Windows Key and type CMD.
    2. Right-click Command Prompt and select Run as administrator.
    3. Type ipconfig /release in the command prompt.
    4. Wait a few seconds for a reply that the IP address has been released.
    5. Type ipconfig /renew in the command prompt.
    6. Wait a few seconds for a reply that the IP address has been re-established.
    7. Type ipconfig /flushdns in the command prompt.
    8. Close the command prompt and attempt to make a connection.
  5. Close all other applications to resolve software conflicts and free up resources.

    Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items
    1. Press Ctrl+Shift+Esc to open the Task Manager.
    2. Click More Details.
    3. Select the Startup tab.
    4. Right-click on each item and select Disable.
    5. Restart the computer.
    If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

    1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
    2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
    3. Delete the Battle.net folder.
    4. Run Battle.net and update the game to see if the issue persists.
    If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.
    Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
Read More
Enumerating user sessions to generate ...
There are times when the Windows Search doesn’t work and you wouldn’t have a clue as to why it happened since it does not give any error codes. In such cases, you have to check the error logs in the Event Viewer to find out more about the problem. From there, look for an error with the Event ID 3104 in the Windows error logs and if you see an error message that says, “Enumerating user sessions to generate filter pools failed”, read on as this post will guide you in fixing the problem. Apart from the error message, you might also see more information in the details section of the log that says, “(HRESULT: 0x80040210) (0x80040210)”. This kind of error is most likely caused by something that prohibits the search function from initializing. A lot of users assumed that it could be due to Cortana but it’s actually not. While some users also reported that they encounter the issue after they restarted their computers. This error was also reported with the same event ID 3104 on the Windows Server. According to security researchers, this error could be caused by problems in the Registry entry of Windows search. It could also be due to an issue with the SYSTEM account where it hasn’t been added to the DCOM Security. It is also possible that the Windows Search function has not been initialized. To fix this error, you can try to rebuild the Search Index manually or run the Search and Indexing troubleshooter. You can also check the startup type of the Windows Search service or try some registry tweak.

Option 1 – Try to rebuild the Search Index manually

The first thing you can do to fix the problem is to manually rebuild the Search Index. You can do that by going to Control Panel > Indexing Options and from there, click on Advanced. After that, go to the Index Settings tab and then click on Rebuild > OK. Once you’re done, check if it fixed the problem.

Option 2 – Try running the Search and Indexing troubleshooter

You could also run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings are in place and automatically corrects any issues with the Windows 10 search function. To run this troubleshooter, just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter. Once the troubleshooter is done, restart your computer and see if it fixed the error.

Option 3 – Try checking the startup type of the Windows Search Service

In this option, you have to check the startup type of the Windows Search service since the service won’t start. To do so, refer to these steps:
  • Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then tap Enter to open the Services Manager.
  • Next, from the list of services, look for the Windows Search Service or WSearch. Once you find it, right-click on it and select Properties.
  • After that, change the Startup type to Automatic and click on the Start button if the service is in the Stop state.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer.

Option 4 – Try changing the Registry entry for Windows Search

Before you apply some registry tweak, you need to create a System Restore point first. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • If a User Account Control prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Search
  • From there, click on Windows Search and look for the key named “SetupCompletedSuccessfully” and change its value to “0”. Just right-click on it and select Modify.
  • Then input “0” as its value data and click on OK to save the changes made.
  • Exit the Registry Editor and restart your computer.
  • Now check if the Enumerating user sessions to generate filter pools failed is fixed or not.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status