The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error.
This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers.
Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
If System Restore didn’t help, then proceed to the given options below.
The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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Error code 80070103 affects Windows users who attempt to access the latest updates for hardware drivers using Windows Update. Windows 10 users who are affected by this error code will be unable to complete the upgrade process. This error code usually occurs due to the Windows Update attempts to download an incompatible version of a driver or a driver that is already downloaded on one’s device.
The cause of error code 80070103 in Windows 10 is usually easy to determine. This is due to the fact that the error code only affects users who attempt to access updates related to hardware drivers. In such cases, the error code will only occur if the Windows Update website or tool on your machine attempts to install a driver that is already present on one’s machine or the version of the driver is unsuitable for one’s machine due to lower compatibility.
Manual repair methods are very effective in helping Windows users fix problems related to error code 80070103 as well as other errors. These repair methods can usually be implemented by users with very limited technical skills. In some cases, however, you may need to contact a Windows repair technician, i.e. if you have problems following the manual repair method instructions provided or if the repair methods prove unsuccessful.
In the case of error code 80070103, the problem can be rectified by either hiding the update or reinstalling the hardware driver. Windows users can hide an update on the Windows Update website or via Windows Update within their machine’s Settings. However, users will need to contact their device manufacturer to reinstall hardware drivers in most instances. See below for further details regarding these manual repair methods.
In the case where you are informed via an error message box that a driver, for instance, your graphics driver, is incompatible you may need to consider hiding the update to prevent error code 80070103 from reoccurring on your machine.
The incompatible issues will come about when the Windows Update website attempts to download a driver that is already on the device or one with a lower compatibility. When you hide the update, it is in essence, preventing Windows Update from offering this driver in the future. To complete this manual repair method, follow the steps below:
You may also complete this process by opening Windows Update within your computer’s settings, then selecting the Optional update or available link. Once you’ve done this, you may then select the updates you would like to install and hide the update that has resulted in the occurrence of error code 80070103.
In the case where you need to install a hardware driver, you will need to contact the manufacturer of your device. Once you’ve contacted the manufacturer or visit the manufacturer’s official website, you can then install the latest device drivers manually. Read the instructions for the installation of the latest drivers carefully. This will ensure you avoid any problems and improve your chances of successfully fixing error code 80070103.
After you’ve contacted your device manufacturer and completed the process of reinstalling the hardware driver, check Windows Update to see whether or not error code 80070103 has been rectified. If the problem was related to your hardware driver and you successfully reinstalled the driver, the error code will not reoccur when you attempt to download the latest updates for your hardware drivers.
However, you may need to take another approach if this manual repair method fails to fix error code 80070103. For instance, consider getting help from a Windows repair technician who is equipped with the skills and expertise necessary to offer a detailed inspection of your machine. Though the error code is related to one’s drivers, the fact that a Windows error code occurred may mean that your system needs a thorough evaluation as other issues may be present.
If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
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