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Fix 0x80070013 for Restore, Backup and Update

In this post, you will be guided on how you can fix error 0x80070013 while executing various operations in your Windows 10 computer like System Restore, Windows Backup, or Windows Updates. When you encounter error 0x80070013, you will see the following error messages.

For System Restore, it states:

“System Restore did not complete successfully. Your computer’s system files and settings were not changed.

Details: System Restore failed while scanning the file system on the drive <Partition Letter>

The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk.

An unspecified error occurred during System Restore. (0x80070013)

You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.”

Whereas in Windows Backup, it states:

“Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors.

The backup failed, The media is write protected (0x80070013).”

On the other hand, you will see the following error message in Windows Update:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).”

There are several suggestions you can check out to fix the error depending on where you encountered it. If you encountered it while running Windows Updates, then you can try to reset the Windows Update components or run the Windows Update Troubleshooter. And if you got the error when running System Restore, you can try to run a System File Checker scan or the DISM tool as well as the CHKDSK utility. Lastly, if you got this error when running the Windows Backup service, you can try to check its status in the Services Manager.

Error 0x80070013 in Windows Updates:

Option 1 – Try to reset the Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
    • ren C:/Windows/System32/catroot2/Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80070013. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Error 0x80070013 in System Restore:

Option 3 – Try to run both Systems File Checker scan and DISM tool

Running the System File Checker scan as well as the DISM tool can help you resolve error 0x80070013 while performing System Restore. Refer to these steps to do so.

  • Open the Command Prompt with admin privileges.
  • After opening Command Prompt, execute this command to run a System File Checker scan: sfc /scannow
  • Once the scan is completed, restart your computer and then see if the error is now fixed. If not, you can run the DISM tool.
  • Open Command Prompt with admin privileges again.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them in order to properly run the DISM tool:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the CHKDSK utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Error 0x80070013 in Windows Backup:

Option 5 – Try checking the status of the Windows Backup Service

  • First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
  • After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
  • Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
  • Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

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  • Reboot your computer.

Option 2 – Troubleshoot the missing Msvcr120.dll_clr0400.dll error in a Clean Boot State

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Or you could also see this error message instead:
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Option 1 – Disable Network Level Authentication via Properties

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Option 2 – Disable NLA via Registry Editor

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  • Navigate to the path below after you’re connected:
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  • The navigate to PowerShell and execute this command – restart-computer

Option 3 – Disable NLA via PowerShell

PowerShell allows you to tap into the remote computer and once you’ve targeted the machine, you can execute the commands given below to disable NLA.
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  • After opening PowerShell, execute the command below:
  1. Once in the PowerShell, execute the following command:
$TargetMachine = “Target-Machine-Name” (Get-WmiObject -class “Win32_TSGeneralSetting” -Namespace rootcimv2terminalservices -ComputerName $TargetMachine -Filter “TerminalName=’RDP-tcp'”).SetUserAuthenticationRequired(0) Note: In the command given, the “Target-Machine-Name” is the name of the machine you are targeting.

Option 4 – Use the Group Policy Editor to disable NLA

Another option you can use to disable NLA is via the Group Policy Editor. This is ideal for you if you are blanket disabling. Just take note that the Group Policy Editor is a powerful tool and that if you make some mistakes by changing values you have no clue about, you can render your computer useless so make sure that you create a backup for all the values before you proceed.
  • Tap the Win + R keys to open the Run dialog box.
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Cannot find the MS Software License Terms
Both the Windows 10 and Windows Server operating systems have a number of common system files that vary from the ones that support the installation, boot process, and other operations or tasks in the system. However, if any of these files get corrupted, it might cause some errors during the setup of the Windows 10 operating system. One of these errors is the “Windows cannot find the Microsoft Software License Terms” error.
“Windows cannot find the Microsoft Software License Terms. Make sure the installation sources are valid and restart the installation.”
The only option given when you encounter this error is to click on the OK button and nothing else and then the setup gets interrupted and won’t push through. To fix this error and proceed with the installation, you can try to get a new installation image or switch ports, or fix the CFG file. For more details, follow each one of the potential fixes provided below.

Option 1 – Try to get a new installation image

It is possible that there might be some issues with the installation image. It could be corrupted or was modified illegally. Or it could be that the bootable storage device created might have damaged sectors or installation. To resolve this problem, you need to download a fresh copy of the Windows 10 installation image using the Windows Media Creation tool or simply use the ISO image separately and then build a bootable USB.

Option 2 – Try to switch Ports

The error might be caused by the connection to the USB port. It could be that the port is unstable due to a number of factors that resulted in the interruption of the installation process. To fix this problem, you can try switching the USB port or if you are using an optical drive, you can get an external USB optical drive or connect it to another port internally and see if it fixes the problem.

Option 3 – Try to fix the CFG file

If none of the first two options worked, then you might want to fix the CFG file. This file is a configuration file format used for storing settings. All you have to do is download the CFG file. Once you’ve downloaded this file, copy this file to the root of your bootable drive and then check if it fixes the error. If not, then try to copy the same file inside the “/sources/” folder inside the root of the drive. This should fix the error.
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Fix NVIDIA Control Panel Access denied
As you know, the NVIDIA Control Panel is the central control panel for all devices that run the graphics drivers manufactured by NVIDIA. This control panel comes bundled with the drive package itself which is why there is no need for users to download it or update it separately. However, recently, some users reported that when they tried to make changes to the configuration in the NVIDIA Control Panel, they were unable to do so and encountered an error message instead saying, “Access denied. Failed to apply selected settings to your system”. If you also got the same error message, then you’ve come to the right place as this post will walk you through fixing this error in the NVIDIA Control Panel. There are several suggestions given in this article to fix the error. You can try to run the file named “nvcplui.exe” as an administrator or restore the most recent version of the folder where the aforementioned file is located. You could also try to restart NVIDIA’s process or restart the NVIDIA Display driver service or update the NVIDIA drivers in your computer. For more details, refer to each one of the options given below.

Option 1 – Try running the nvcplui.exe file as an administrator

  • Tap the Win + E keys to open File Explorer and navigate to this path: C:/Program Files/NVIDIA Corporation/Control Panel/Client
  • After that, look for the exe file and right-click on it, and then select the Run as administrator option.
  • Next, select Yes if a User Account Control or UAC prompt appears.

Option 2 – Try to restore the most recent version of the folder

The next thing you can do to fix the error is to restore the most recent version of the folder where the nvcplui.exe file is located. Keep in mind that this option is tricky so you have to be careful.
  • Tap the Win + E keys to open File Explorer.
  • Next, navigate to this path: C:/ProgramData/NVIDIA DRS
  • From there, right-click on the DRS folder and select Properties.
  • After that, go to the Previous Versions, System Protection, or System Restore tab in the Properties window.
  • Now restore the most recent version of the contents inside that folder. This will revert the old working configuration of DRS.

Option 3: Restart the process of the NVIDIA Control Panel

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
  • Now try opening the NVIDIA Control Panel from the Start Menu and see if it now works fine or not.

Option 4: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
  • Now make sure that the service is Started. If it isn’t, you need to start it, otherwise, you need to Stop it and Start It again. You also have to make sure that the Startup Type is set to Automatic.
  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 5– Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
  • Tap the Win + R keys to open the Run dialog box.
  • Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
  • From there, you can see what type of Nvidia graphics card that your system is on.
  • Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.
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